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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
The Remote Desktop Connection client is launched from the Start button by choosing Start/
Programs/Accessories/Remote Desktop Connection.
If your computer uses ActiveX Terminal Services 5.0 with Windows XP Professional SP2, you
may see an error stating that you cannot establish a connection to the server. In this case, you will
need to download and install an update for Service Pack 2 that provides support for alternative
loopback addresses (such as 127.0.02). The update is available at:
http://www.microsoft.com/downloads/details.aspx?FamilyID=17d997d2-5034-4bbb-b74d-
ad8430a1f7c8&DisplayLang=en
Microsoft Remote Desktop Services Client for the Macintosh
To access the functions of the portal using a Macintosh, you will need to install the Microsoft
Remote Desktop Services client for the Mac. To download the client, go to:
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=remotedesktopclient
Note that the Macintosh will be unable to run Windows applications available on the Windows
terminal server.
Remote Desktop Services Client for Linux
To access the functions of the portal using a Linux computer, you can install RDesktop, an open
source client for Windows Terminal Services. To download the client, go to:
http://www.rdesktop.org
Note that the Linux computer will be unable to run Windows applications available on the
Windows terminal server.
Creating a User Guide for Portal Services
For SSL VPN installations serving many users, it may be helpful to prepare a user guide for
accessing the portal and its applications. NETGEAR makes available an
application
note, created
in Microsoft Word, that serves as a template document that can be customized according to the
way that your portal is configured. To download the application note, go to:
http://documentation.netgear.com/ssl312/enu/202-10208-04/appnote.doc
5-10
Configuring the Remote Access Web Portal
v2.1, November 2008
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