Remote Fax Error; Phone Line Busy; Phone Line Error - Lexmark 20R1000 - X 6650 Color Inkjet Fax Manual

L
OWER THE SCAN RESOLUTION
1 From the printer control panel, press
2 Press until Quality appears.
3
Press the arrow buttons until a lower quality appears, and then press
E A F
NABLE UTO AX CONVERSION
1 From the printer control panel, press
2
Press the arrow buttons until Fax Setup appears, and then press
3 Press the arrow buttons until Dialing and Sending appears, and then press
4
Press the arrow buttons until Auto Fax Convert appears, and then press
5
If auto fax conversion is not set to on, press the arrow buttons until On appears, and then
press .

Remote Fax Error

These are possible solutions. Try one or more of the following:
C
HECK THE PHONE LINE
Resend the fax. There may have been a problem with the quality of the telephone line connection.
D
ECREASE THE TRANSMISSION SPEED
1
From the printer control panel, press
2
Press the arrow buttons until Fax Setup appears, and then press
3 Press the arrow buttons until Dialing and Sending appears, and then press
4
Press the arrow buttons until Max Send Speed appears, and then press
5
Press the arrow buttons to select a lower transmission speed, and then press
6 Resend the fax.
7 If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower
transmission speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
• The lower the transmission speed, the longer it will take your fax to print.
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• This solution will reduce the speed for future faxes until you reset the transmission speed.

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:
C
HANGE REDIAL SETTINGS
The printer automatically redials three times at two-minute intervals. You can change the default
settings to redial up to five times at intervals up to eight minutes.
To change the redial settings:
1
From the printer control panel, press
.
2
Press the arrow buttons until Dialing and Sending appears, and then press
3
To change the number of times the printer will redial:
a
Press the arrow buttons until Redial Attempts appears, and then press
b
Press the arrow buttons until the setting that you want appears, and then press
4
To change the length of time between redials:
a Press the arrow buttons until Redial Time appears, and then press
b
Press the arrow buttons until the setting that you want appears, and then press
S
CHEDULE TO RESEND FAX AT A LATER TIME
See the instructions for sending a broadcast fax at a scheduled time.

Phone Line Error

These are possible causes and solutions. Try one or more of the following:
R
EVIEW DIGITAL PHONE SERVICE CHECKLIST
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The fax modem is an analog device. Certain devices can be connected to the printer so that digital
telephone services can be used.
•
If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-
interface port) on an ISDN terminal adapter. For more information and to request an R-interface
port, contact your ISDN provider.
•
If you are using DSL, connect to a DSL filter or router that will support analog use. For more
information, contact your DSL provider.
• If you are using a PBX telephone service, make sure you are connecting to an analog connection on
the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more
information on faxing when using a PBX telephone service, see the instructions for setting up to fax
while behind a PBX.
Troubleshooting
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