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Troubleshooting Guide
Catalogs
1.
SwitchBot Hub 2 Alexa Setup Guide
2.
Commands for controlling IR appliances with Alexa
3.
How to learn IR appliance remote control?
4.
Voice control of scenes with Amazon Alexa (Scene 3.0)
5.
Hub 2 failed to find router, keep connecting network during setup？
6.
What Should I Do if Hub 2 Does Not Start Up After Power-On?
7.
How to set up Matter with SwitchBot Hub 2(iOS)?
1. SwitchBot Hub 2 Alexa Setup Guide
1． Make sure your SwitchBot App version is up to date.
2． Make sure SwitchBot Hub 2 has been added to your App.
3． Method 1: Please follow the steps below to integrate via the Alexa App.
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Summary of Contents for SwitchBot Hub 2
- Page 1 Voice control of scenes with Amazon Alexa (Scene 3.0) Hub 2 failed to find router, keep connecting network during setup？ What Should I Do if Hub 2 Does Not Start Up After Power-On? How to set up Matter with SwitchBot Hub 2(iOS)? 1.
- Page 2 2. Commands for controlling IR appliances with Alexa After connecting your SwitchBot account to Alexa, you could control the IR appliances that you had already added to SwitchBot Hub 2, with a voice command. For air conditioners: "Alexa, turn on/off <device name>"...
- Page 3 • Select Home Appliances • Tap Remote Control Auto Learn • Move the home appliance remote control closer to Hub 2 and press the power • button. Test the template that came out until it works • Save remote control that works flawlessly •...
- Page 4 Slide to the bottom of the device list, then tap More. Give your button a name • and start learning. After the indicator lamp in the upper left corner of the Hub 2 unit turns off, press • the remote control button once and wait until the indicator lamp flashes.
- Page 5 Scene 2 Scene name: Air conditioner off Speak when using with Alexa: “Alexa, turn on 'Air conditioner off'." 5. Hub 2 failed to find router, keep connecting network during setup? Make sure your SwitchBot app version is up to date.
- Page 6 • hotspot is a 2.4GHz network. After the personal hotspot is enabled, follow the steps to proceed your test. Tap the Hub Mini on SwitchBot App. Tap the gear icon on the top right corner. Tap Wi-Fi Settings. Tap Edit, enter the new name & password of personal hotspot on your mobile phone.
- Page 7 If using a different charging adapter and cable resolves the issue, we will compensate you for the cost of the charging adapter/cable in the case of the Hub Mini. The Hub 2 cable is unique and will be replaced with the original or a new cable within the warranty period.
- Page 8 For Hub Mini Matter, press the button on SwitchBot Hub Mini Matter for 15 seconds. For Hub 2, press and hold the On and Off buttons on SwitchBot Hub 2 for 15 seconds, and release them after hearing a drip sound. Then select Add Device in the Apple Home app.
- Page 9 Can't find a Matter QR code on the back of Hub 2/Hub Mini Matter? If you can't find a Matter QR code on the back of your SwitchBot Hub 2/Hub Mini Matter, we recommend copying the number of your device from our app. After copying the number, enter the Home app.
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