Gigaset P810 IP PRO Long User Manual
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Gigaset P810 IP PRO Long User Manual

Gigaset P810 IP PRO Long User Manual

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P810 IP PRO Long User Manual
Version:10 June 2025
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Summary of Contents for Gigaset P810 IP PRO Long

  • Page 1 P810 IP PRO Long User Manual Version:10 June 2025...
  • Page 2 Table of contents (P810) Important information Safety instructions SELV (Safety Extra Low Voltage) compliance Standards conformance Technical specifications Disposal of the device Cleaning Contact with liquid Environment Authorisation Exclusion of liability Warranty document Customer service & Support Setting up the Phone Delivery Content Attaching footstand and handset Rotating the tab of the cradle...
  • Page 3 Call forwarding Settings on the phone and turning on call forwarding Turning off call forwarding Configuring the function keys Function keys on Gigaset phones Programming the function keys Function key settings on the phone Display options for SmartLabel keys Settings on the phone...
  • Page 4 Appendix 3 - Programmable Functions...
  • Page 5 Important information (P810) Please read the instructions on safety and disposal and on how to set up and use the device before using it and also give them to other users to read or inform those users of their contents. Save this manual and do not give the device to third parties without it.
  • Page 6 (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data").
  • Page 7 SELV (Safety Extra Low Voltage) compliance (P810) Safety status of input/output connections comply with SELV requirements. Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors.
  • Page 8 Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of CE conformity. In case of malfunction contact authorized service personnel, your seller, or Gigaset. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
  • Page 9 Technical specifications (P810) Safety: IEC 62368-1 Connectors: 2 x RJ45 (Ethernet): 1 x LAN, 1 x PC 2 x 4P4C (handset, optional headset) 1 x RJ12 1 x USB 2.0, type A 1 x Coaxial power connector DC 5V (power adapter not included) Ethernet: 2 x IEEE 802.3 / 1 Gigabit Ethernet switch Power over Ethernet (PoE): IEEE 802.3af, Class 2.
  • Page 10 Disposal of the device (P810) All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This device is subject to European Directive 2012/19/EU and may not be disposed of with general household garbage.
  • Page 11 Cleaning (P810) Wipe the device with a damp cloth or an anti-static cloth. Do not use solvents or microfiber cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
  • Page 12 Contact with liquid (P810) If the device comes into contact with liquid: Unplug all cables from the device. Allow the liquid to drain from the device. Pat all parts dry. Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.) with the keypad facing down (if applicable).
  • Page 13 Environmental management system Further information on environmentally friendly products and processes is available on the Internet at www.gigaset. Gigaset Technologies GmbH is certified pursuant to the international standards ISO 14001 and ISO 9001. ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service GmbH.
  • Page 14 If this product will as well be imported into the UK: Gigaset Technologies GmbH hereby declares that the following radio equipment types are in compliance with the Radio Equipment Regulations 2017: xxxxx The full text of the UK declaration of conformity is available at the following internet address: www.gigaset.com/docs...
  • Page 15 Exclusion of liability (P810) Your device display consists of pixels. Each pixel consists of three sub-pixels (red, green, blue). It may be the case that a sub-pixel is missing or has a colour deviation. A warranty claim is only valid if the maximum number of permitted pixel errors is exceeded. Description Maximum number of permitted pixel errors Colour illuminated sub-pixels...
  • Page 16 Successful assertion of a warranty claim does not extend the term of the warranty. Unless there is a warranty event, Gigaset Technologies reserves the right to charge the customer for an exchange or repair. Gigaset Technologies will inform the customer of this in advance.
  • Page 17 You can get quick help and information in this user manual and at wiki.gigaset.com Information on the topics Products Documents Interop (interoperability) Firmware Support can be found at wiki.gigaset.com . If you have any further questions about your Gigaset product, your specialist reseller will be happy to help.
  • Page 18 Setting up the Phone (P810) Delivery Content Attaching footstand and handset Rotating the tab of the cradle Connecting the phone Removing the protective film from the display Connecting a headset Initializing and registering the phone Initialization Correcting the clock...
  • Page 19 Delivery Content (P810) Base phone unit Footstand Handset Handset cord Quick Installation Guide, GNU General Public Licence...
  • Page 20 Attaching footstand and handset (P810) The footstand can be attached at two different angles: 46° and 28°. Note: Before attaching the footstand to the phone, plug the long end of the handset cord into the connector labelled " " on the back of the phone and place the cord in the cable guide. 1.
  • Page 21 Rotating the tab of the cradle (P810) The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount the phone on a wall, we recommend that you rotate the tab 180°. After rotation, the tip of the tab will protrude slightly above the edge of the "cradle".
  • Page 22 Connecting the phone (P810) If PoE not available Not included in delivery Optional The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not available in your network, with the separately available 5V DC power adapter.
  • Page 23 Removing the protective film from the display (P810) The display is covered by a protective film, either by a one-piece or a two-piece film. Gently pull the tab(s) to peel it off. Note: The display's cover is held in place magnetically for easy removal when necessary for customization or replacement.
  • Page 24 Connecting a headset (P810) You can use wired as well as wireless headsets with the phone. Wired headsets If you want to use a wired headset, connect it to the RJ audio jack labelled Note: If both a wired and a wireless headset are connected to the phone, incoming calls will go to the wireless headset.
  • Page 25 The registration information received from your Internet service provider or your network administrator may differ and may contain required and optional data. The required data normally includes: Account (usually the phone number). On Gigaset phones, an account is called an "identity". Registrar Password User name, authentication name, and outbound proxy may also be required.
  • Page 26 Initialization (P810) Gigaset phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. Note: Normally the initialization is completely automatic, using DHCP. If the phone cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?
  • Page 27 Correcting the clock (P810) The phone receives the time and date from your NTP time server. If the time and/or date on the display are incorrect, you may need to set the correct time zone. This setting is available in admin mode only. Default formats: Time.
  • Page 28 Getting to know your phone (P810) At a glance LED indicators Call indicator SmartLabel key LED Hard keys Context-sensitive, programmable function keys Navigation, confirmation, and cancel keys Preprogrammed, variably programmable function keys Audio Control Keys SmartLabel keys (freely programmable function keys) with LEDs Alphanumeric Keypad Display layout In idle mode...
  • Page 29 Status information (call forwarding active, etc. depicted by the symbol above the key. passwords not set, missed calls, etc.) or, if no status info, to show phone's IP address and URL to Gigaset Wiki...

  • Page 30: Audio Control Keys

    Audio control keys Adjusting the volume of the ringer when the phone is idle or ringing of the handset/casing loudspeaker when in a call Mute/unmute microphone Toggling between handsfree and handset mode. Press to dial number and accept calls on speakerphone. Headset mode on/off Navigation keys Confirming, saving actions &...
  • Page 31 Fast-blinking LED: Incoming call. Press key or Page 3: P9 - P12 Page 4: P13 - P16 to accept Steadily lit LED: In call Slow-blinking LED: Call on hold Star key In editing mode: Press for one second to change input mode (numerals > lower case > upper case) Press briefly to type * On idle screen: Press for 3 seconds to lock/unlock the keypad...
  • Page 32 LED indicators (P810) Call indicator SmartLabel key LED...
  • Page 33 Call indicator (P810) The bright-red LED situated on the top right corner of the phone indicates incoming, ongoing, held, and missed calls. LED status indications: Glowing steadily when dialing, when in a call, and when you have missed a call. To turn the LED off after a missed call, press the right arrow on the navigation key to open the Missed calls...
  • Page 34 SmartLabel key LED (P810) SmartLabel keys P1–P16 Depending on the function mapped onto the key, the red or green LEDs on the key will be activated when the key event occurs. The factory setting is red LED and "line". The LEDs of a line key will: blink rapidly when a call is ringing on the line;...
  • Page 35 Hard keys (P810) Context-sensitive, programmable function keys Navigation, confirmation, and cancel keys Dedicated keys Audio Control Keys SmartLabel keys (freely programmable function keys) with LEDs Alphanumeric Keypad...
  • Page 36 Context-sensitive, programmable function keys (P810) These function keys can be programmed on the Function Keys page of the phone's web interface with a number of key events; these functions will then be available when the phone is in idle mode. You cannot change the functions that are available when the phone is active, e.g., when you are in a call, when the phone is ringing, etc.
  • Page 37 Navigation, confirmation, and cancel keys (P810) Can be programmed with the key events available in their drop-down menus. Factory settings: Navigation key On idle screen: Press to select identity for outgoing calls In other contexts: Moving up and down lists one item/button at a time On idle screen, press to open list of received calls.
  • Page 38 Dedicated keys (P810) The factory setting is printed on the respective key. Other functionalities can be programmed onto them. Message Retrieve key. The LED of the key is lit when a new message is waiting on the mailbox. Press the key to retrieve messages.
  • Page 39 Audio Control Keys (P810) Press the right or left edge of the key to adjust the volume Of the ringer when the phone is idle or ringing Of the loudspeaker in handset, casing, or headset, respectively, when in call Muting and unmuting the microphone Toggling between handsfree and handset mode Dialing numbers on speakerphone Accepting calls on speakersphone...
  • Page 40 SmartLabel keys (freely programmable function keys) with LEDs (P810) These 16 SmartLabel keys – four each on the left and right side of the display – control the SmartLabels They can be programmed and labeled on the phone and on the Function Keys page of the phone's web interface. Four different functions for each key can be set on four "pages."...
  • Page 41 Alphanumeric Keypad (P810) Input modes and navigation Fig. 1 Fig. 2 Press any key on the alphanumeric keypad or pick up the handset to open the "Enter Number" screen. When dialing a number (Fig. 1), the input mode is always numerals. When editing directory entries (Fig. 2) and identities, the current input mode is indicated in the line underneath the cursor.
  • Page 42 Text underneath cursor Press function key to Next input mode = current input mode switch to next input mode Entering numerals, letters, special characters, and symbols When entering letters and special characters, pause briefly after each character until the cursor has moved forward so that you won't overwrite the last character you entered.
  • Page 43 Display layout (P810) In idle mode When the phone is active SmartLabels...

  • Page 44: Status Messages

    In idle mode (P810) In Idle mode Fig. 1 Status message In idle mode, the display presents the following information: Info bar/status line Date Time Screen icons that indicate the phone's current status Context area: Configured identities and SmartLabels. Outgoing identity The current outgoing identity is indicated by a green ring around a green circle on a white bar.
  • Page 45 Deleting or temporarily suppressing status messages: Messages will be deleted automatically when the underlying cause is removed, i.e., call forwarding is turned off, HTTP password is set, etc. Temporarily suppressing messages: Press , if the button is available, or > Information > Status info to open the "Status info"...
  • Page 46 When the phone is active (P810) The display will inform you of any activity the phone is engaged in. This information is presented in the form of text or symbols or both. Info/status bar. Name of current activity and time. Context area Depending on the activity, this area will contain symbols (incoming call ringing, outgoing call, ringing, list entries, etc.) and text like the phone number calling, the extension number being called, conference partners, etc..
  • Page 47 SmartLabels (P810) When the phone is idle, and in some contexts when it is active, the labels of the SmartLabel keys are displayed on four (4) "pages". Fig. 1 The LED of the key associated with the label will react in accordance with the label's mapping, i.e., the function assigned to the key on a given page;...
  • Page 48 Settings (P810) User mode/administrator mode Phone settings Settings available in user mode Settings available in administrator mode Display settings The phone's web-interface Opening the web interface...
  • Page 49 User mode/administrator mode (P810) Gigaset phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode.
  • Page 50 Phone settings (P810) Press to open the settings menu. Scroll to a submenu or setting and press to open it. Settings available in user mode Settings available in administrator mode...
  • Page 51 Settings available in user mode (P810) 1 Language Preferences 2 Date & Time 1 Date format 2 24-hour clock 3 Audio 1 Headset detection 2 Tone Scheme 3 Ringer 4 Volume 4 Display 1 (Primary (1)) Display 1 Backlight on activity 2 Backlight when idle 3 SmartLabel options Idle screen...
  • Page 52 2 Forward when busy 3 Forward after timeout 2 Outgoing calls 1 Auto Dial 2 Auto Busy Redial 3 Call completion 4 Hide own outgoing ID 3 Incoming calls 1 Call waiting 2 Auto answer 3 Reject anonymous 4 Silent mode 5 Do not Disturb 4 Speed dial 1 Select outgoing...
  • Page 53 Settings available in administrator mode (P810) 1 Language Preferences 2 Date & Time 1 Time Zone 2 Date format 3 24-hour clock 3 Audio 1 Headset detection 2 Tone Scheme 3 Ringer 4 Volume 4 Display 1 (Primary (1)) Display 1 Backlight on activity 2 Backlight when idle 3 SmartLabel options...
  • Page 54 2 Prefer Local Photos 3 Photo Size in Call screens 1 Call forwarding 1 Forward all 2 Call Features 2 Forward when busy 3 Forward after timeout 2 Outgoing calls 1 Auto Dial 2 Auto Busy redial 2 Call completion 3 Hide Outgoing ID 3 Incoming calls 1 Call waiting...
  • Page 55 2 Reboot 3 Reset Values 4 Synchronize Settings 1 Status info 5 Information 2 System info 3 Demo mode 4 Help...
  • Page 56 Display settings (P810) The backlight on the display of the phone can be adjusted separately for the times when the phone is active and when the phone is idle. Lowering backlight intensity lowers the energy consumption of the devices. The backlight when idle can be reduced to zero bars.
  • Page 57 Press Select Preferences and press Select Display and press If any expansion modules are connected to the phone, select Primary display and press Select Color and Opacity and press Select Color and press Press to select an item and press Press to select an color and press Adjusting the theme on the phone's display...
  • Page 58 You can select a display theme (predefined wallpaper and color settings) for the phone. Press Select Preferences and press Select Display and press If any expansion modules are connected to the phone, select Primary display and press Select Themes and press Press to select an item and press...
  • Page 59 The phone's web-interface (P810) When the web interface is opened for the first time upon initialization, you will see the Security page. You must set administrator and HTTP passwords to protect your phone. The default administrator password is 0000 (4 zeros);...
  • Page 60 Opening the web interface (P810) Look up the phone's IP address: Press the function key underneath , if the symbol is available, or press > Information > System Info Help Open a web browser on your PC. Enter the IP address, preceded by "http://" or "https://" in the address bar (for example: http://192.168.10.115 ) and press ENTER.
  • Page 61 Directories (P810) Directory Definitions, explanations Ringtones Adding/Editing Entries on the Phone Adding/editing entries on the web interface Dialing from phone directory Deleting whole directory Importing a directory Exporting the directory External directories LDAP Contacts...
  • Page 62 Directory (P810) The directory is the built-in directory of the phone. It can hold up to 2000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click " "...
  • Page 63 Definitions, explanations (P810) Directory entries Each entry must have at least one phone number; multiple associated phone numbers are possible. If you do not enter a first and/or last name and/or nickname, the phone number will appear under both " Name "...
  • Page 64 Ringtones (P810) The phone has 10 built-in ringtones that can be assigned to identities, group types, and contact types. It is also possible to download a custom melody. Assigning ringtones to contact type VIP and group types Open the phone's web interface and click Preferences in the menu on the left side of the display.
  • Page 65 Adding/Editing Entries on the Phone (P810) Adding new entry manually Press to open the phone's directory. Press the function key underneath Note : See " Input modes and navigation " and "Entering numerals, letters, special characters, and symbols for information on how to enter data. Enter the phone number and press Navigate to Name and press Enter a first name and press...
  • Page 66 Press on the navigation key to select a call. Press to view call Details Press to add the name (if the name was transmitted) and the number to the phone directory. If the name has not been transmitted, the number will be used in its place. See "Editing existing entry"...
  • Page 67 Press to select the criterion for sorting first name, last name, title, organization, outgoing identity.) and press to sort. Editing existing entry Press to open the phone's directory. Selecting an entry: Scroll to the entry or enter the first letter of the name. Press .
  • Page 68 press You will be asked, "Are you sure?". If you are, press to delete the entry or phone number.
  • Page 69 Adding/editing entries on the web interface (P810) Click Directory in the menu on the left side. Adding new entry Type data in text fields of Add or Edit Entry. Number: Type the number exactly as you would dial it, with country and area codes, if necessary, and without parentheses, hyphens, blank spaces.
  • Page 70 Birthday. Uses the format set at Preferences > General information > U.S. Date Format (mm/dd): "On" or "Off". Enter in DD.MM.YR or MM/DD/YR format. Examples: Favorite: Tick box to add entry to "Favorites" list. VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type.
  • Page 71 Click in Jane Smith's line (Fig. 1, above). The data is shown in "Add or Edit" area (Fig. 2). Fig. 2 Fig. 3 Enter the phone number in the text field of " Number " (Fig. 3). Select " Landline "...
  • Page 72 Deleting entry on web interface Entry with one phone number. Click in the entry's lines to delete the entry. Entry with more than one phone number. Deleting the entry. Click in the line of the master record to delete the name and all associated phone numbers.
  • Page 73 Dialing from phone directory (P810) To dial, click the phone symbol on the right side of the line with the phone number.
  • Page 74 Deleting whole directory (P810) Deletes the entire directory irretrievably!
  • Page 75 Importing a directory (P810) Click " Choose File " and select the file from your PC or server. If the file has headers, select on to Skip First Line Click Load.
  • Page 76 Exporting the directory (P810) You can save/export the directory by clicking " XML File ".
  • Page 77 External directories (P810) Available if provided by your network, your VoIP provider, or another external source.
  • Page 78 LDAP (P810) Enter the necessary data received from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced Settings page > Network tab > LDAP section and click Apply Save LDAP search on the phone: Enter the first letter of the name you are searching for. Type more letters if the name shown isn't the right one or scroll through the list.
  • Page 79 Contacts (P810) If you want to use an external contacts list, the Contact list Contact list URI settings are mandatory. Publish presence is optional; when enabled, the phone sends out "PUBLISH" SIP messages with the phone's status, e.g. busy, etc. On the phone's web interface, Identity (1-12) page >...
  • Page 80 Using the phone (P810) This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.
  • Page 81 Making calls (P810) See " Entering numerals, letters, special characters, and symbols " for information on input modes and entering letters, numerals, and special characters. Selecting identity for current outgoing call Using different audio devices Using different dialing methods...
  • Page 82 Selecting identity for current outgoing call (P810) If more than one identity is shown on the display, the one on the Orange bar with the white and green rings around the green circle is the outgoing identity for the call and the number/name that will show on the callee’s phone. Use the up or down arrow on the navigation key to select another identity.
  • Page 83 Using different audio devices (P810) Handset Pick up the handset, enter the phone number, and press Enter the phone number and pick up the handset. Headset Enter the phone number, and press Speakerphone Enter the phone number and press or or the center key. Handset or headset and casing speaker With dual audio mode activated, other persons present in the room are allowed to listen in to the third party over the phone's casing loudspeaker.
  • Page 84 Using different dialing methods (P810) Auto dial When the setting is enabled, the phone will dial the number on the display when the specified number of seconds has elapsed since the last digit was typed. Note: The default setting is off. Redialing Press to show the last numbers dialed, with the very last number at the top.
  • Page 85 Call completion This function depends on whether it is available in your network or not. On Gigaset phones call completion means that when a called number is busy or not available, you can have your phone call you back as soon as the dialed number is not busy anymore or available again.
  • Page 86 2. Press if you wish to dial another number while waiting for call completion. You can now hang up the handset to return to the idle screen where the symbol is show in the info bar use handset, headset, or speakerphone to dial another number;...
  • Page 87 Accepting calls (P810) Using different audio devices, accepting call Automatically accepting calls Call pick-up from another extension Call waiting...
  • Page 88 Using different audio devices, accepting call (P810) Handset: Pick up the handset. Headset: Press . If the phone is already in headset mode, you can also press the blinking line key. Speakerphone: Press the blinking line key. Automatically accepting calls Call pick-up from another extension Call waiting...
  • Page 89 Automatically accepting calls (P810) The default is . Turning the function on: On the phone's web interface > Identity (1-12) > tab > Auto answer, click the radio button . With this setting, your phone will automatically accept incoming calls when it is idle. Calls will be accepted on speakerphone, and you will be alerted acoustically by a single long beep;...
  • Page 90 Call pick-up from another extension (P810) You can pick up calls ringing on another extension, for example when the other extension is busy or when the user is absent, when the following prerequisites for this function are met: It must be supported by the PBX. The extensions whose calls you want to pick up on your own extension must permit this function.
  • Page 91 Call waiting (P810) When you are in a call, another call coming in will be announced visually by the flashing call LED and by the symbol appearing in the function key line (Fig. 1); it will also be announced acoustically by a double beep. If you want to switch to visual or acoustic announcement only or turn call waiting off completely.
  • Page 92 If there is more than one call waiting, press the keys or , respectively, to bring them on- screen and to return to the connected call. If you do not wish to accept the waiting call, you can: ignore the announcement. If you have set call forwarding when busy, the call will be transferred to that phone.
  • Page 93 Active calls (P810) Hold Conference Transferring calls...
  • Page 94 Hold (P810) One call on hold Press to put the ongoing call on hold. Held calls are indicated threefold: By the text on the display. By the slowly blinking line key. By the slowly blinking call indication LED. By the double beep. You can now: Transfer the held call blindly or with prior announcement Receive and make calls and put other calls on hold.
  • Page 95 In Fig. 3 and 4 there are two calls on hold. Press the function key underneath to show the call not currently on- screen. Fig. 3 Fig. 4 When the connected call is on-screen, you can transfer it to a third party or terminate it by pressing When a held call is on-screen, press to connect to it and put the currently connected call on hold.
  • Page 96 Conference (P810) Note: This section refers to phone-based conferences. For the number of participants in server-based conferences and how to set them up and participate, please check with your network administrator or your VoIP provider. The maximum number of participants is three. To increase the maximum number of participants (including yourself) to five, perform the following steps: On the web interface, open the Status...
  • Page 97 Fig. 2 Fig. 3 Fig. 4 Selecting individual participants. On the conference screen (Fig. 2), press on the navigation key or the function key underneath to select the first of the participants of the conference; press again to select the next one of the participants (Fig.
  • Page 98 Transferring calls (P810) You can transfer connected calls as well as calls ringing on your phone. When you have a call on the line, there are two ways to transfer it to a third party: Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Atten ded transfer Transferring the call unannounced: Blind transfer.
  • Page 99 2. If the third party wants to accept the call, press . If the screen of the call you do not want to transfer appears on-screen, press to bring the right one on-screen. 3. Press . You may briefly see the "Ended" messages, indicating that the transfer was completed. The remaining call on hold or the first of the remaining calls on hold will then appear on-screen.
  • Page 100 With a call ringing, press The dial screen appears. Enter the number of the third party you intend to transfer the call to and press to complete the transfer.
  • Page 101 Terminating calls (P810) When using the handset: Place the handset in the cradle or press When using speakerphone or a headset: Press...
  • Page 102 Missed Calls (P810) Missed calls are indicated by the call LED (steady light), the missed call symbol in the status line, and by the "Missed" message with the number of missed calls on the display (Fig. 1) and on the Status info screen (Fig. 2). Note: If there are status messages with a higher priority, the status line will show the message with the highest priority.
  • Page 103 Call lists (P810) Three call lists of missed, dialed, and received calls are stored on the phone. They contain the number, time and date, and duration of the calls. If the memory allotted to the storing of call lists is full, the oldest ones will be overwritten.
  • Page 104 Press for three seconds to return to idle screen. Press to sort the calls. Press to show the call details of the selected call. Fig. 1 Fig. 2 Missed calls: To, from, time (and date if not today), total number of missed calls from caller (Fig. 1). Received and dialed calls: To, from, time (and date if not today), duration of call (Fig.
  • Page 105 Locking and unlocking the keyboard (P810) When the keyboard is locked, only the emergency numbers configured on the Preferences page of the phone's web user interface can be dialed. Setting a PIN to unlock the keyboard (optional). Locking Unlocking...
  • Page 106 Locking (P810) Press a for three seconds. The lock symbol appears in the status line. It also replaces the identity symbol.
  • Page 107 Unlocking (P810) Press for three seconds to unlock the keyboard. If a PIN for unlocking the keyboard has been set, you will be prompted to enter the PIN. Enter the PIN. Confirm the PIN by pressing If you attempt to dial a number that is not defined as an emergency number on your phone you will be prompted to confirm that you want to unlock the keyboard.
  • Page 108 Rejecting or redirecting incoming calls (P810) This includes manual and automatic rejection and redirection and rejection of anonymous calls. Manually Automatically Rejecting anonymous calls...
  • Page 109 Manually (P810) If you do not wish to pick up a ringing call, you have three options: Letting the call ring and not picking it up, rejecting it manually, or transferring it manually to a third party. Rejecting a ringing call manually. Press .
  • Page 110 Automatically (P810) There are four options for rejecting incoming calls automatically or to have them forwarded automatically, either always or under certain conditions: Deny List. Calls from phone numbers on this list will not ring on your phone; callers will hear the busy signal. For further information, see "Contact Types"...
  • Page 111 Rejecting anonymous calls (P810) With this setting you can have your phone reject calls from phones that are blocking or not transmitting their numbers. Please note: Calls from analog phone connections without caller ID will, most likely, be received as anonymous calls.
  • Page 112 Call forwarding (P810) The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. Note: Call forwarding is set separately for each configured identity. When the setting is done on the phone, it applies to the identity selected as outgoing identity.
  • Page 113 Settings on the phone and turning on call forwarding (P810) Forward all Forward when busy Forward after timeout Press Press Call Features Call Features Call Features Press Call Forwarding Call Forwarding Call Forwarding Press Forward All Forward when Busy Forward after Timeout Press Enable Enable...
  • Page 114 Turning off call forwarding (P810) Forward all Forward when busy Forward after timeout Press Press Call Features Call Features Call Features Press Call Forwarding Call Forwarding Call Forwarding Press Forward All Forward when Busy Forward after Timeout Press Enable Enable Enable forwarding forwarding...
  • Page 115 Configuring the function keys (P810) Function keys on Gigaset phones Programming the function keys Function key settings on the phone Display options for SmartLabel keys Settings on the phone Settings on the web interface...
  • Page 116 Gigaset has therefore designed the function keys to be programmable, even the preprogrammed "hard keys" whose default function is printed on them.
  • Page 117 Icon and text. The label will display the icon of the functionality mapped onto the key and the text or number. Short/Full Label Optional: Enter a name or other descriptive text in the text field. This is the data displayed on the key's label area on the display. If you leave the field blank, the number will be displayed in the key label area.
  • Page 118 Programming the function keys (P810) The freely programmable function keys on the phone can be mapped on the phone and on the phone's web interface. We recommend using the web interface which is faster and more comfortable. Function key settings on the phone (P810)
  • Page 119 Function key settings on the phone (P810) On the phone, a limited number of functionalities is available. 1. Press and select Preferences Function keys (Fig. 1). Fig.1 Fig.2 2. Select SmartLabel Keys (Fig. 2). 3. Select Page 1, 2, 3 , or , respectively, by scrolling to the respective page and pressing (Fig.
  • Page 120 Fig. 5 Fig. 6 Fig. 7 5. Select Type and press (Fig. 8). Use to scroll to a functionality on the list (Fig. 9) and press The information you will then be prompted to enter depends on the selected functionality. Fig.
  • Page 121 Fig. 13 Fig. 14 10. Select Short Label Mode (Fig. 13) and press 11. Specify the content you want the label to display by scrolling to the respective line (Fig. 14) and pressing to save and return to the Key Function menu.
  • Page 122 Display options for SmartLabel keys (P810) A number of settings control the appearance of the SmartLabels on the display; they can be set on the phone and on the phone's web interface. There are separate settings for the idle screen, call screens, and other screens. Settings options: Default display mode and Alternative display mode...

  • Page 123: Display Mode Settings

    Settings on the phone (P810) Display mode settings Press and select Preferences Select Display and press If any expansion modules are connected to the phone, use to select Primary display and press Use the navigation key to select SmartLabel options (Fig.1) and press Fig.

  • Page 124: Timer Setting For Returning Display Mode To Default

    Default and alternative display mode. a. Select the display mode you want to change, for example the default mode, and press . In the following example, the default mode is set to Full , and we want to change it to Short b.

  • Page 125: Timer Setting For Returning Label

    Fig. 5 3. Enter a different number of seconds between 0 and 360 on the alphanumeric keypad and press to save and return to the SmartLabel options menu. The timer now shows the new setting. Note: If you enter 0 seconds, the display will not return to the default mode automatically. Timer setting for returning label page to page 1 The page will automatically revert to page 1 after the number of seconds specified in this setting.
  • Page 126 Settings on the web interface (P810) See our wiki: FAQ Desktop - Function keys...
  • Page 127 Customizing the phone settings (P810) Assigning ringtones Date and time formats Language settings of phone and web interface Dial tones Call forwarding Call completion Call waiting Hiding my caller ID Rejecting anonymous calls. QuickLookUp (number guessing / auto completion) Speed dial Setting a PIN to unlock the keyboard...
  • Page 128 Assigning ringtones (P810) The phone has 10 built-in ringtones that can be assigned to identities, group types, and the contact type "VIP". It is also possible to download a custom melody. When an incoming call to an identity is ringing, the phone will play the ringtone assigned to that identity, unless it is a call from a VIP or a group with a distinctive ringer of their own.
  • Page 129 Date and time formats (P810) Date and time formats can be set on the phone and on the web interface. Date Phone settings. 1. Press > Preferences > Date & Time > Date Format Fig.1 Time The time setting affects phones and/or firmware versions with a digital clock only. If the phone has a clock face, changing the setting will not affect it.
  • Page 130 Phone settings. 1. Press > Preferences > Date & Time > Time Zone (see Fig. 1, above).

  • Page 131: Phone Language

    Language settings of phone and web interface (P810) The language used on the phone can be changed on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only. Phone language Setting on the phone Press...
  • Page 132 Dial tones (P810) Different dial tones for different countries! Select yours on the phone or on the web interface. Setting on the phone Press > Preferences > Audio > Tone Scheme to scroll. Press to save the selected country and return to the Audio menu.. Press briefly to return to the Preferences...
  • Page 133 Call forwarding. (P810) This feature automatically redirects all or certain incoming calls to another phone or a mailbox. Call forwarding is configured for each identity separately. On the web interface, the settings are configured on the Configuration identity (1- 12) pages. If you set call forwarding on the phone, the settings are applied to the identity selected as the outgoing identity at the time of the configuration;...

  • Page 134: On The Phone

    Call completion (P810) Call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "off". Note: This function must be supported by your VoIP provider and/or your PBX.

  • Page 135: Setting On The Phone

    Call waiting. (P810) Default setting: When in a call, another call coming in is announced visually in the status line and acoustically by a double beep. On: Visual and acoustic announcement of calls waiting Visual only: Visual announcement by text and/or symbol of call(s) waiting Ringer: Acoustic announcement by double beeps Off: No announcement;...
  • Page 136 Hiding my caller ID (P810) With this setting your phone number will not be transmitted to any phones you call. The function must be set for each identity separately. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item). Setting on the phone On the phone, the function is applied to the identity selected as the current identity for outgoing calls.
  • Page 137 Rejecting anonymous calls. (P810) With this setting you will not receive calls from phones whose number is not shown on your display. Anonymous callers will hear the busy signal. Please note that calls from analog phone connections will, most likely, be received as anonymous calls. The default is off.
  • Page 138 QuickLookUp (number guessing / auto completion) (P810) When you have typed the minimum number of digits you have specified for this function, the phone will look for phone numbers containing that string of numbers in its call lists and directories and, if it finds matches, show the phone number (s) on the display.
  • Page 139 Speed dial (P810) You can use the numbers 0 to 30 and the special characters # and * to speed dial frequently dialed and/or long numbers without having to enter the complete phone number. The numbers must be set on the phone's web interface first.
  • Page 140 Type each phone number without spaces or punctuation between the digits. For example: You want to be able to speed dial phone number 1005 by pressing key into the text field of the number 1. 3. Click Apply Save . You can now speed dial the number by pressing on the phone.
  • Page 141 Setting a PIN to unlock the keyboard (P810) In the default setting, the keyboard can be locked for outgoing calls except for calls to the numbers defined as emergency numbers by pressing for three seconds; it is unlocked by pressing the star key again for three seconds. Setting a PIN for locking and unlocking the keyboard is optional.

  • Page 142: Appendix 1 - Display Symbols And Icons (P810)

    Appendix 1 - Display Symbols and Icons (P810) Symbols found in the function key line The buttons in the left column symbolize the functions that are currently available for activation. Press the function key underneath the symbol to activate the function. The equivalent text symbol used in previous firmware versions is shown in the second column from the left.
  • Page 143 Programmable function symbols (P810) These are the symbols displayed in the function key line when the phone is idle; depending on the firmware version on the phone, the icons may look slightly different. Line idle Server directory Call history, call list menu (all, missed, received, and dialed calls) Status messages (viewed / new) DND (inactive/active) Contacts list...
  • Page 144 Reboot Monitor calls...
  • Page 145 Context-sensitive symbols (P810) These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc.; depending on the firmware version on the phone, the icons may look slightly different. Confirming a selection or an action Terminating/canceling an action and returning to the previous screen Switching input mode to lower case letters...
  • Page 146 Establishing conference with all calls on hold / Conference established (active) Navigate right (forward) to view conference screen Navigate left (back) to view conference screen Navigate right (forward) to view one of the conference participants Navigate left (back) to view one of the conference participants Transfering call Transfering call safely Casing speaker (inactive / active)
  • Page 147 Symbols found in the info bar/status line (P810) These are the symbols displayed in the Info/Status bar at the top right of the phone screen.
  • Page 148 SmartLabel function symbols (P810) These are the symbols displayed in the SmartLabel area of the programmable function keys P1–P32 when the function key page with the configured key is on-screen. Programmable function symbols Key event symbols...
  • Page 149 Programmable function symbols. (P810) These are the symbols of the functionalities select-able under " Type ." Please note that not all available functionalities are represented by a symbol. If the selected type is "Key event", please see the table "Key event symbols," below.
  • Page 151 Key event symbols (P810)
  • Page 153 Display indications (P810) On activity On idle screen...

  • Page 154: Appendix 2 - Status Messages (P810)

    Appendix 2 - Status Messages (P810) Whenever there is a current message concerning the status of the phone, the function key will be available. Press the function key or, if it not available, > Information > Status Info to open the " Status info "...
  • Page 155 The function key symbol will blink ² The message cannot be deleted from the " Status Info " screen...

  • Page 156: Appendix 3 - Programmable Functions (P810)

    These functionalities depend on your PBX; for more information, please check Gigaset's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension.
  • Page 157 Forward to All incoming calls will be forwarded to the number (extension or external phone number) specified under "Number". The key is used to turn forwarding of all calls on and off; the red LED lights up when the function is turned on. Intercom Pressing a function key mapped with "Intercom"...
  • Page 158 interface, Advanced settings > SIP/RTP tab > Multicast by setting Multicast Support to "on". You must also enter the IP addresses of the multicasts you wish to receive in ascending order of priority, 10 being the highest. In case of simultaneous multicasts, the one with the highest priority at any given time will override the others.

  • Page 159: Key Events

    - or confirm/change a previously entered - forwarding number. Help Phone's IP address and the URI to Gigaset Wiki. IP address, MAC address, and firmware version can be found in Settings > 6 Information > 2 System Information.
  • Page 160 Providing access to a list where the Presence state of each registered SIP Identity can be defined (online, offline, busy, invisible). Prev. Outgoing ID Selecting the previous identity as the outgoing identity Reboot Rebooting the phone Record The phone does not record the voice streams at all; they must be recorded on the PBX or other external device.

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