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A690
- AS690
IP
IP
The most up-to-date user guide
can be found at
www.gigaset.com/manuals

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Table of Contents
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Summary of Contents for Gigaset AS690IP

  • Page 1 A690 - AS690 The most up-to-date user guide can be found at www.gigaset.com/manuals...
  • Page 2: Table Of Contents

    Gigaset.net directory ........
  • Page 3 Contents Extending the functionality of the phone ..........49 Multiple handsets .
  • Page 4: Overview

    Overview Overview 4 Message key Handset Access to the call and message lists; flashes: new message or new call 5 Talk key / Handsfree key ¥ Accepting call; selecting Press briefly displayed number open redial list ¥ Start dialling Press and hold 6 End call key / On/Off key ¥...
  • Page 5 Overview Base A Registration/paging key Locate a handset (paging); Press briefly Show IP address on handset Register a handset Press and hold Lights up: LAN connection active (phone is connected to router) Flashes: Base station in registration mode The colour and shape of your device may be different from the illustration.
  • Page 6 Overview Symbols used in the user guide Icons Warnings, the non-adherence to which can result in damage to devices or personal injury. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for carrying out the following action. Additional helpful information.
  • Page 7: Safety Precautions

    Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.
  • Page 8: Getting Started

    Getting started Getting started Package contents • One base station, one power adapter for the base station, one phone cable, one LAN cable, • One handset, two batteries, one battery cover, one charging cradle with power adapter, • One user guide The base and charging cradle are designed for use in closed, dry rooms within a temperature range of +5°C to +45°C.
  • Page 9 Getting started Connecting the phone cable and connecting to the Internet You establish a phone connection over the landline connection on the router or using a LAN connector on the router depending on the contract with your phone provider. You must connect the phone to the router for Internet telephony (VoIP), and access to the Internet and home network.
  • Page 10: Handset

    Getting started Data protection notice When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information daily: • Serial number/item number • MAC address • Private IP address for the Gigaset in the LAN/its port numbers •...
  • Page 11 Getting started Setting up the handset for use The display is protected by a plastic film. Please remove the protective film. Inserting the batteries Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be damaged beyond repair or the batteries could explode.
  • Page 12: Setting Up An Ip Account

    Getting started Setting date and time Set the date/time so that the correct date and time can be assigned to incoming calls and to enable the alarm to be used. ¤ Menu Settings Date and Time Enter the date (day, month and year) in 8-digit format Enter the time (hours and minutes) in 4-digit format (Display: Saved)
  • Page 13 Getting started Registration using user data The wizard establishes a connection to the Gigaset configuration server on the Internet. Various profiles with general configuration data for different providers can be downloaded here. Select provider A list of countries is loaded.
  • Page 14 Getting started Send and receive connections Assign the available phone connections (fixed line network, Gigaset.net and up to six IP connections) to the end devices as receive and, where necessary, send connections. End devices are the registered handsets. • Receive connection: Phone numbers you may be called on. Incoming calls are forwarded to the end devices for which the relevant connection is assigned as receive connection.
  • Page 15: Using The Phone

    Using the phone Using the phone Switch the handset on and off ¤ Switching on: When the handset is switched off, press and hold the End call key ¤ Switching off: When the handset is in idle mode, press and hold the End call key If you place a deactivated handset into the charging slot, it will automatically activate itself.
  • Page 16: Display

    Using the phone Display Display keys The display keys perform a range of functions depending on the operating situation. Menu Current display key functions Display keys ¤ Press the display key . . . Function shown in display above. Open the main menu / submenu Menu Confirm menu function / save entry Back one menu level...
  • Page 17: Menu Navigation

    Using the phone Status bar Icons display current settings and the status of the phone. Keypad lock activated Ringtone deactivated Radio contact between the base and handset Good to poor No reception ECO DECT mode No Radiation enabled Battery charge level 0 - 10% 11 - 33% 34 - 66%...
  • Page 18: Making Calls

    Scroll as needed to the entry required Press the Talk Dial from a public directory or the Gigaset.net directory: ¤ Press and hold the Control key . . . The available public directories are displayed...
  • Page 19: Accepting A Call

    Making calls One touch call A predefined number is dialled by pressing any key. This allows children, who are unable to enter a number, to call a certain number for example. Enabling one touch call mode: ¤ Menu Call Manager One Touch Call Activation Enter the number or use...
  • Page 20: Making Internal Calls

    Making calls Making internal calls Making internal calls Internal calls are free calls to other handsets registered to the same base. Calling a specific internal subscriber: ¤ when more than two handsets are registered: Use to select the internal subscriber .
  • Page 21 Making calls Changing a handset's name or internal number Changing name: ¤ Select the handset (your own is marked < Menu Rename to delete characters Enter the name Changing the internal number: ¤ Select Call All or handset Menu Assign Handset No. Select the handset Select the number...
  • Page 22: Network Services

    Network services Network services Network services depend on the network (analogue fixed line network or Internet telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches.
  • Page 23 Network services ¤ Menu Select Services Call Divert Select the receive connection ¤ Enable/disable: Status: Use to select On/Off ¤ Enter destination: Phone number: Enter the number ¤ Setting a rule: When: Select with All Calls All calls are forwarded immediately. No Answer Calls are diverted if no one accepts the call within several rings.
  • Page 24 Network services Actions during an external call For VoIP telephony, the services described below are only available if parallel IP connections are permitted. Accepting a waiting call You are making an external call and hear the call waiting tone. With Calling Line Identification: Accept Without Calling Line Identification (fixed line): Menu...
  • Page 25 Network services Conference calling (VoIP) You can speak to two people simultaneously. You are conducting an external call and have called a second person (internal or external consul- tation call) or have accepted a waiting external call. ¤ Conf..You and the two other callers (both marked by the > icon) can hear and speak to each other simultaneously Ending a conference call ¤...
  • Page 26: Call/Message Lists

    Call/message lists Call/message lists The phone saves information about various events in lists: • Call list: Numbers of all incoming and missed calls • Network mailbox list: Messages on the network mailbox An advisory tone sounds as soon as a new entry appears on one of the lists. The default setting is the message key flashing (= left display key) and the following shown on the display: + number for missed calls...
  • Page 27: Message List

    Public online and classified directories • Private online directory • Gigaset.net directory Local directory The local directory is unique to a handset. Entries can be sent to other handsets however p. 29). Up to 150 phone numbers (max. 30 digits) with associated names (max. 16 characters) can be stored.
  • Page 28 Directory Creating a directory entry ¤ Menu New Entry Enter the phone number Enter the name Marking an entry as VIP Every existing entry can be marked as a VIP contact. VIP contacts are assigned their own ring- tones and are displayed with symbol in the directory and when they call.
  • Page 29: Online Directories

    (Yellow Pages). The online directory is configured from the web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory ¤...
  • Page 30 Directory Searching for an entry ¤ Press and hold Select the online directory Enter the search criteria to switch between the entry fields OK . . . then Searching for a telephone number: Enter name and town/city ¤ Name/category: Enter the name or category (max. 30 chars) ¤...
  • Page 31: Private Online Directory

    Directory Search result (hit list) The first entry found is displayed. The consecutive number of the entry displayed and the hit number are in the top right (e.g. 1/50). Scroll through the list: Display the full entry: ¤ View . . . All entry information is displayed in full .
  • Page 32: Gigaset.net Directory

    Gigaset.net is a VoIP service offered by Gigaset Communications GmbH. All users of a Gigaset VoIP device can make calls over the Internet directly and free of charge to other Gigaset.net users – without setting up an account with a phone provider and without making any further settings.
  • Page 33 Accept . . . The list of online direc- tories is displayed Gigaset.net Registering with Gigaset.net When you open the Gigaset.net directory for the first time, you are asked to enter a name for your connection. ¤ Enter the Name (max. 25 chars) OK .
  • Page 34 (max. 25 chars). If the name is deleted, the entry is deleted from the directory and is no longer "visible" to other Gigaset.net subscribers. The Gigaset.net number can still be reached. Display the number during a call: Menu...
  • Page 35: Network Mailbox

    Network mailbox Network mailbox A network mailbox can be set up for every phone connection. The network mailbox is registered with the network provider and enabled. Enabling/disabling a network mailbox (IP connection) Enable/disable network mailbox. ¤ Menu Select Services Network Mailbox to enable/ disable the network mailbox Enabling/disabling a network mailbox / Entering a number...
  • Page 36: Assigning Key 1

    Network mailbox Assigning key 1 Specify which answering machine you want to open with the key. Settings for fast access are handset-specific. A different answer machine can be assigned to key on every handset registered. ¤ Menu Answering Machine Set Key 1 Select connection OK ( = selected)
  • Page 37: Additional Functions

    Additional functions Additional functions Alarm clock Date and time have been set. Turning the alarm clock on and off ¤ Menu Alarm Clock Activation OK ( = turned on) ¤ Enter the wake-up time in minutes and second Alarm clock turned on: Instead of the date, the display shows the wake-up time and left of it the alarm clock symbol.
  • Page 38 Additional functions If you accept an incoming call, the baby monitor mode is suspended for the duration of the call, but the function remains activated. The baby monitor mode is not deactivated by switching the handset off and on again. The handset should be positioned 1 to 2 metres away from the baby.
  • Page 39: Eco Dect

    Additional functions The baby monitor cannot be reactivated remotely. Reactivate: p. 38 ECO DECT The device range is set to maximum by default. This guarantees the best connection between handset and base. In idle mode, the handset does not transmit (it is radiation-free). Only the base maintains contact with the handset, using weak wireless signals.
  • Page 40: Blocking Of Unwanted Calls

    If no SMS service centre is entered, the submenu only comprises entry Settings. SMS messages can also be sent and received via VoIP. The lines for sending SMS messages must be expressly set. It is not possible to receive SMS messages via Gigaset.net.
  • Page 41 Menu Delete List Receiving an SMS New SMS messages are signalled on all Gigaset handsets by the symbol (on the display) and an advisory tone. All received SMS messages are saved in the incoming message list. If an SMS is too long or is not sent in full, it is split into individual messages.
  • Page 42 Additional functions Activating/deactivating first ring muting Every incoming SMS on the fixed line connection is signalled by a single ring (ring tone as for external calls). If you accept such a "call" on the first ring, the SMS is lost. To prevent this ring, suppress the first ring tone for all external calls.
  • Page 43 Additional functions Receiving notifications via SMS You can arrange to be notified about missed calls by SMS. The caller's number (CLI) must have been sent in the missed call. Notification is sent to your mobile phone or another phone with SMS functionality. Save the number to which the notification is to be sent.
  • Page 44 You can only receive an SMS when Calling Line Identification is forwarded to the extension on the PABX (CLIP). The CLIP of the phone number for the SMS centre is evaluated in your Gigaset. Depending on your PABX, you may have to put the access code (outside line code) before the number of the SMS centre.
  • Page 45 Additional functions SMS troubleshooting Error codes when sending E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. FE Error occurred while sending SMS. FD Connection to SMS service centre failed, see self-help. Self-help with errors The following table lists error situations, possible causes and advice on troubleshooting. You cannot send messages.
  • Page 46: Managing Email Messages

    Additional functions Managing email messages Your phone notifies you when new email messages have been received on your incoming email server. You can read the emails from your handset. On the web configurator, the name of the incoming email server (e.g. Yahoo, Gmail) and your personal access details (account name, password) are stored in the phone p.
  • Page 47 Additional functions The following details are displayed for each email: name or email address of the sender (on one line, abbreviated if necessary) and date and time (date and time will only display correct values if sender and recipient are located in the same time zone). If the incoming message list on the incoming email server is empty, No entries appears on the display.
  • Page 48 Additional functions View the message header of an email An incoming email list is opened p. 46). ¤ Select the email entry Read . . . The subject of the email message is displayed (maximum 120 characters) Return to inbox: Back View an email sender's address p.
  • Page 49: Extending The Functionality Of The Phone

    (1 to 4). If internal numbers 1 to 4 are already assigned to other devices, number 4 is overwritten. Some Gigaset bases and bases/routers from third party manufacturers might not be fully compatible with the handset and not all functions are displayed correctly. In such cases, use menu entry Legacy (GAP) Registration.
  • Page 50 Best Base: The handset chooses the base with the best reception as soon as it loses the connection to the current base. De-registering a handset You can de-register any other registered handset from any registered Gigaset handset. ¤ Menu Settings...
  • Page 51: Repeater Support

    Extending the functionality of the phone Repeater support A repeater increases the receiving range between the Gigaset handset and base. Encryption is activated (default setting). ¤ Menu Settings System Encryption = enabled) Registering a repeater: ¤ Connect the repeater to the mains power supply Press and hold the Registration/paging key on the phone base (for a minimum of 3 seconds) .
  • Page 52: Operation With A Pabx

    Extending the functionality of the phone Operation with a PABX The following settings are only necessary when your PABX requires them ( refer to the PABX user guide). Changing pause after line seizure Setting the access code Set the access code (e.g. "0") for dialling using the fixed line network and using VoIP. ¤...
  • Page 53: Phone Settings

    ( = enabled) When Info Ticker is selected as the screensaver: ¤ Enable Info services in the web configurator and configure them as required in Gigaset.net p. 69). Large dial keys Show large dial keys when dialling ¤...
  • Page 54: Tones And Signals

    Phone settings Contrast Adjust the display contrast on 9 levels. ¤ Menu Settings Display Contrast Select the level OK ( = selected) Backlight The display light is switched off when the handset is not used over a long period of time. You can enable/disable this function separately for situations handset in charging cradle and handset not in charging cradle.
  • Page 55 Phone settings Tone quality Change the tone quality of the receiver to how you want it. ¤ Menu Audio Settings Acoustic Profile Low / High = selected) Ringtone volume (ringer volume) Adjust the volume of the ringtone on 5 levels or select Crescendo. ¤...
  • Page 56: System

    Phone settings System Changing the system PIN ¤ Menu Settings System System PIN Enter the current 4-digit system PIN (default: 0000) Enter the new 4-digit system PIN Resetting the system PIN Resetting the base to the original PIN code 0000: ¤...
  • Page 57 Phone settings Updating the base firmware ¤ Menu Settings System Base Update Enter the system PIN (default: 0000) OK . . . The system checks whether there is new firmware for the base and issues a message Start the firmware update as required with OK Checking/changing the network settings An IP address is required in order for the home network to "recognise"...
  • Page 58 Phone settings Firmware update The handset supports firmware updating via the DECT radio link to the base (SUOTA = Software Update Over The Air). ¤ Menu Settings Firmware Update Showing the current firmware version: ¤ Current Version ¤ Updating firmware: Update OK .
  • Page 59: Web Configurator

    Web configurator Web configurator You can use the web configurator to make settings for the phone on a PC or tablet. • You can make settings that can also be made on your phone handset, e.g. set date and time or perform a firmware update •...
  • Page 60 Start your web browser on the PC/tablet In the web browser address field, enter www.gigaset-config.com If you can contact multiple Gigaset devices via your Internet connection: Select device The connection between the PC and the web configurator is a local connection (LAN connection).
  • Page 61: Carry Out Initial Configuration

    Web configurator Carry out initial configuration A wizard is available for initial configuration when no VoIP connection (IP account) has been set up. The wizard will help you configure an IP account. The phone offers a range of provider profiles that make it easier to configure an IP account. Each profile contains the most important configuration settings for the provider concerned.
  • Page 62: Network

    Web configurator Network IP Configuration Connect phone to local network (LAN)/router. ¤ Settings Network IP Configuration In most cases, special settings are not required to connect the phone to the router/a local network. Your phone is preconfigured for dynamic assignment of the IP address by default (DHCP).
  • Page 63: Telephony

    The Gigaset.net connection is preconfigured in your phone. Your phone is preassigned a Gigaset.net number. You can activate and deactivate the Gigaset.net connection. If the connection is deactivated, the phone will not register with the Gigaset.net service. You are then not available via the Gigaset.net connection.
  • Page 64 You can activate the fixed line network connection on your phone as a fallback connection. If a call attempt fails via VoIP (IP connection or Gigaset.net), an attempt is automatically made (without prompting) to establish a connection via the fixed line network.
  • Page 65 Web configurator Voice quality for VoIP connections Functions to improve the voice quality on VoIP connections (IP or Gigaset.net) are available on the web page: ¤ Settings Telephony Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.
  • Page 66 You can specify the following dialling plans: • Specify a connection for phone numbers (Fixed line, Gigaset.net or IP1 - IP6), which should always be used to dial these phone numbers and therefore also for billing. If you enter just a few digits (e.g. local area, national or mobile network code) any call to a number beginning with these digits will be made via the selected connection.
  • Page 67 You can divert calls to your VoIP connections to any external number (VoIP, fixed line network or mobile number). Call Forwarding takes place via VoIP. You can divert calls to your Gigaset.net number within the Gigaset.net, i.e. to another Gigaset.net number.
  • Page 68: Messaging

    Web configurator Defining Recall key functions for VoIP (hook flash) You can specify the function for the Recall key on the web page: ¤ Settings Telephony Advanced VoIP Settings Your provider may support special performance features. To make use of these features, your phone needs to send a specific signal (data packet) to the SIP server.
  • Page 69: Info Services

    To do this, you must enable the screensaver Info Ticker on the handset. The default setting for this is the weather report. From the Gigaset.net web portal, you can put together your personal services for the screensaver Info Ticker.
  • Page 70 Web configurator Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory. If an entry already exists for a name, it will either be supplemented or a new entry for the name will be created.
  • Page 71: Management

    Web configurator Management Date and Time Managing the synchronisation of the base with a time server. By default, your phone is configured so that the date/time is transferred from a time server on the Internet. Changes to time server settings via web page: ¤...
  • Page 72: Status Of The Phone

    DSL connection. Enabling/disabling the automatic version check When the version check is enabled, the phone checks every day whether the Gigaset configura- tion server has a new version of the phone firmware. If the phone is not connected to the Internet at the time when the check is to be performed (e.g.
  • Page 73: Menu Overview

    Web configurator Menu overview Quick Start Wizard p. 61 Settings Network IP Configuration p. 62 Security p. 62 Telephony Connections p. 63 Audio p. 65 Number Assignment p. 64 Call Divert p. 67 Dialling Plans p. 66 Network mailboxes p. 65 Advanced VoIP Settings p.
  • Page 74: Customer Service & Assistance

    Customer Service & Assistance Customer Service & Assistance Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the service section of our Gigaset online portal www.gigaset.com/service. Please register your phone online right after purchase.
  • Page 75: Questions And Answers

    Customer Service & Assistance Questions and answers If you have any questions about the use of your telephone, please go to www.gigaset.com/service where help is available at any time. The table below contains a list of common problems and possible solutions.
  • Page 76: Manufacturer Warranty (Middle East)

    Customer Service & Assistance Manufacturer warranty (Middle East) On the purchase of your new Gigaset product, we guarantee that this equipment is a genuine manufacturer’s product and extend the following warranty: We guarantee this product against manufacturing defects for one full year from the date of purchase, unless specified otherwise.
  • Page 77: Service Centres (Middle East)

    Customer Service & Assistance Service Centres (Middle East) Madina Munawara Al-Ayon Street, Customer Service Hotline UAE Tel: 00966-4-8387931 TEL: 00971-44504288 Khamis Mushyat Service Collection Point Al-Khalidiya St., https://www.blueoceanglobalsupport.com/portal Tel: 00966-7-2230772 Oman Tabuk National Telephone Services Co. LLC Main Street, P.O. Box 2786 PC:112, Sultanate of Oman Tel: 00966-4-4219232 Tel: 00968-709281 Ext.
  • Page 78: Manufacturer's Advice

    Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
  • Page 79: Care

    With regard to Open Source software, the granting of usage rights that go beyond the operation of the product in the form supplied by Gigaset Communications GmbH is governed by the relevant license condi- tions of the Open Source software.
  • Page 80: Technical Data

    Capacity: 400 - 1000 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximums). Standby time (hours) 180 / 110* Talktime (hours) Operating time for 1.5 h of calls per day (hours)
  • Page 81: Character Set Tables

    Character set tables Character set tables The character set used on the handset is dependent on the language set. Entering letters/characters ¥ Press the relevant key several times. ¥ Briefly press the Hash key to switch from mode “Abc” to “123”, from “123” to “abc” and from “abc” to “Abc”.
  • Page 82: Menu Tree

    Menu tree Menu tree Not all functions described in the user guide are available in all countries or from all network providers. Opening the main menu: Press the display key Menu when the handset is in the idle mode. Alarm Clock .
  • Page 83 Menu tree Registration Register Handset ....... . p. 49 Legacy (GAP) Registration .
  • Page 84 Menu tree Directory Local Handset Menu New Entry p. 28 Directory Show Number p. 28 Edit Entry p. 28 Delete Entry p. 28 Send Entry p. 29 Delete List p. 28 Send List p. 29 Shortcut p. 28 VIP Caller Melody p.
  • Page 85: Index

    ......34 Activating Gigaset.net ......42 .
  • Page 86 ....... 16 functions Gigaset.net directory ........79 Disposal .
  • Page 87 ......33 answer machine Gigaset.net ........26 .
  • Page 88 ..33 Searching for subscribers on Gigaset.net ..... 18 select from redial list .
  • Page 89 Index ........58 SUOTA Switching off .
  • Page 90: Licence Texts

    Licence texts Licence texts GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 91 Licence texts For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library.
  • Page 92 Licence texts (For example, a function in a library to compute square roots has a purpose that is entirely well-defined inde- pendent of the application. Therefore, Subsection 2d requires that any application-supplied function or table used by this function must be optional: if the application does not supply it, the square root function must still compute square roots.) These requirements apply to the modified work as a whole.
  • Page 93 Licence texts a) Accompany the work with the complete corresponding machine-readable source code for the Library including whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library.
  • Page 94 Licence texts If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply, and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;...
  • Page 95 Licence texts This library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation; either version 2.1 of the License, or (at your option) any later version.
  • Page 96 Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2019 Subject to availability. All rights reserved. Rights of modification reserved. www.gigaset.com...

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