Summary of Contents for Western Digital HGST 4U60 G2
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User Guide 4U60 G2 Storage Enclosure Rev. 1.9 June 2017 1ET0397 Long Live Data | www.hgst.com...
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The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: HGST a Western Digital company PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Contents User Guide Contents Revision History....................7 Chapter 1 Document Summary..............8 1.1 Product Overview................8 Specification Summary..............9 1.3 List of CRUs..................10 1.4 Enclosure Upgrades.................13 Host Connectivity................15 Enclosure Capacity................16 1.7 Enclosure Partial Population............16 Airflow Consideration...............18 Servicing Space Requirement............19 1.10 Recommended Torque of Machined Fasteners......19 Chapter 2 For More Information..............20 2.1 Points of Contact................20 Chapter 3 Regulatory Compliance Notices..........21...
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Contents User Guide 4.1.3 Electromagnetic Compatibility Class A Compliance.....23 4.1.4 Country Certifications..............24 Chapter 5 Safety..................25 5.1 Optimizing Location................25 5.2 Safety Warnings and Cautions............25 Electrostatic Discharge..............25 Power Connections................26 5.5 Power Cords..................26 Rackmountable Systems..............26 5.7 Safety and Service................27 Chapter 6 Component and Part Overview..........28 6.1 Power Supply Unit................28 6.1.1 Power Supply Unit Specification Summary........29...
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Contents User Guide 9.2.2 Accessing the Command Line Interface........72 9.2.3 Command Line Interface Commands...........73 9.2.4 Verifying the Firmware Version.............74...
Revision History User Guide Revision History Date Revision Comment March 2017 Revision 1.0 Initial Release March 2017 Revision 1.1 Updated the following in the Detailed Release History section: Connecting to the Network on page 66 Firmware Upgrade on page 71 March 2017 Revision 1.2 Updated the following in the Chapter 1:...
Document Summary User Guide Product Overview Chapter 1 Document Summary The User Guide for the 4U60 G2 Storage Enclosure provides detailed information for user of the enclosure. The component overview section provides specifications, component layout identification, and LED identification for each of the components contained within the 4U60 G2 Storage Enclosure. Further, the Upgrades chapters provide information on what upgrades are available and how to install the upgrades on the 4U60 G2 Storage Enclosure.
Document Summary User Guide Specification Summary The following diagram maps out the drive slots, locations of PSUs, and ESMs. The diagram also identifies the direction of airflow by labeling the cold and hot aisles. Figure 2: 4U60 G2 Storage Enclosure Block Diagram 1.2 Specification Summary The following table is a summary of relevant specs and represents a fully configured enclosure: Table 1: Specification Summary...
Document Summary User Guide List of CRUs Condition (Fully Non-operating Operating Configured) Altitude -300m to 12,000m -300m to 3,048m -984 ft. to 39,370 ft. 984 ft. to 10,000 ft. Power Typical: 1.0 kVA Requirements Max: 1.8 kVA Weight Minimum Enclosure Weight (without drives): 99.6 lbs./45 kg Maximum Enclosure Weight (full configuration—HDD): 207.6 lbs./93.71 kg Enclosure Dimensions (Enclosure):...
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Document Summary User Guide List of CRUs Component Replaceable Part Hot Swappable? Part Number Ultrastar 7K6000 6TB HDD 1EX0120 SAS 512e ISE w/ Drive Carrier Ultrastar 7K6000 6TB HDD 1EX0126 SAS 512e TCG w/ Drive Carrier Ultrastar 7K6000 6TB HDD 1EX0121 SAS 4Kn SE w/ Drive Carrier Ultrastar 7K6000 6TB HDD...
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Document Summary User Guide List of CRUs Component Replaceable Part Hot Swappable? Part Number Ultrastar He10 10TB HDD 1EX0211 SATA 512e SE w/ Drive Carrier Ultrastar He10 10TB HDD 1EX0210 SATA 512e ISE w/ Drive Carrier Ultrastar He10 10TB HDD 1EX0212 SATA 512e SED w/ Drive Carrier Ultrastar He10 10TB HDD...
Document Summary User Guide Enclosure Upgrades Component Replaceable Part Hot Swappable? Part Number HD MiniSAS to HD MiniSAS Cable (3m) - 1EX0329 Quantity 2 1.4 Enclosure Upgrades The following components are upgrades for the 4U60 G2 Storage Enclosure: Table 3: Upgrade Parts System Component Upgrade Part Part Number...
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Document Summary User Guide Enclosure Upgrades System Component Upgrade Part Part Number Ultrastar He10 8TB HDD 1EX0308 SAS 4Kn TCG w/ Drive Carrier Ultrastar He10 10TB HDD 1EX0181 SAS 512e ISE w/ Drive Carrier Ultrastar He10 10TB HDD 1EX0182 SAS 512e SE w/ Drive Carrier Ultrastar He10 10TB HDD 1EX0291 SAS 512e TCG w/ Drive Carrier...
Document Summary User Guide Host Connectivity System Component Upgrade Part Part Number Ultrastar He12 12TB HDD 1EX0355 SAS 4Kn SE w/ Drive Carrier Ultrastar He12 12TB HDD 1EX0356 SAS 4Kn TCG w/ Drive Carrier Ultrastar He12 12TB HDD 1EX0366 SATA 512e ISE w/ Drive Carrier Ultrastar He12 12TB HDD 1EX0367 SATA 512e SE w/ Drive Carrier...
Document Summary User Guide Enclosure Capacity 1.6 Enclosure Capacity The following section lists the capacity options per enclosure. The HDD options for capacity are 6TB, 8TB, 10TB and 12TB, with up to 60 HDDs per enclosure. The SSD options for capacity are 400GB and 800GB, with up to 12 SSDs per enclosure.
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Document Summary User Guide Enclosure Partial Population C. If a row is started, they must be completed with either a HDD, drive blank, or a combination of the two in order to fill the row Figure 3: HDDs Only 2. HDDs and SSDs A.
Document Summary User Guide Airflow Consideration D. If a row is started, they must be completed with either a HDD, SSD, or a drive blank in order to fill the Figure 4: HDDs and SSDs 1.8 Airflow Consideration Ensure that both the front and rear of the 4U60 G2 Storage Enclosure stay clear of any materials that may block or disrupt the airflow in any way.
Document Summary User Guide Servicing Space Requirement Parameter Non-Operating Operating Temperature De-rating 1 C per 300m above 3000m 1 C per 125m above 950m Temperature Gradient 5 C per hour 20 C per hour Humidity 8% to 80% non-condensing 8% to 80% non-condensing Relative Humidity Gradient 30% per hour maximum 30% per hour maximum...
For More Information User Guide Points of Contact Chapter 2 For More Information This chapter provides points of contact for the 4U60 G2 Storage Enclosure. 2.1 Points of Contact For further assistance with the 4U60 G2 Storage Enclosure, contact HGST support. Please be prepared to provide the following information: serial number (S/N), product name, model number, and a brief description of the issue.
Regulatory Compliance Notices User Guide FCC Verification Statement (USA) Chapter 3 Regulatory Compliance Notices The following chapter describes the regulatory compliance notices for the 4U60 G2 Storage Enclosure. 3.1 FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •...
Regulatory Compliance Notices User Guide BSMI (Taiwan) This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference.
Disclaimers User Guide Regulatory Statement Chapter 4 Disclaimers The following chapter describes the Regulatory Statement of Compliance, Safety Compliance, and Electromagnetic Compatibility Agency Requirements for the 4U60 G2 Storage Enclosure. 4.1 Regulatory Statement Product Name: 4U60 G2 Storage Enclosure Regulatory Model: G460-J-12 Electromagnetic Compatibility Emissions: Class A This product has been tested and evaluated as Information Technology Equipment (ITE) at accredited third-party laboratories for all safety, emissions and immunity testing required for the countries and regions...
Safety User Guide Optimizing Location Chapter 5 Safety The following chapter provides safety and regulatory information for the 4U60 G2 Storage Enclosure. 5.1 Optimizing Location Failure to recognize the importance of optimally locating your product and failure to protect against electrostatic discharge (ESD) when handling your product can result in lowered system performance or system failure.
Safety User Guide Power Connections Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair electrical circuitry. It occurs when electronic components are improperly handled and can result in complete or intermittent failures. Wear an ESD wrist strap for installation, service and maintenance to prevent damage to components in the product.
Safety User Guide Safety and Service Reliable earthing of rack-mounted equipment should be maintained. If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Component and Part Overview User Guide Power Supply Unit Chapter 6 Component and Part Overview This section provides an overview of each component and part contained within the 4U60 G2 Storage Enclosure. Each component has an introduction to the component, specifications related to the component and its function within the system as a whole, identification of port connections, and identification of LEDs and their functions.
Component and Part Overview User Guide Power Supply Unit 6.1.1 Power Supply Unit Specification Summary This section provides a summary of the Power Supply Unit (PSU) specifications. The figures of the component provides important information of the physical location of ports and major parts. Figure 8: PSU—Front and Rear View Handle LEDs...
Component and Part Overview User Guide Power Supply Unit 6.1.2 PSU LED Identification This section details the action of the LEDs on each of the Power Supplies. Figure 9: PSU LEDs Table 12: PSU LED Identification Number LED Name Description LED Action The Alarm (ALM) LED indicates if there are •...
Component and Part Overview User Guide Power Supply Unit 6.1.3 Power System and PSU Modules The PSUs will be a semi-custom Power Supply Unit (PSU). The PSU shall be a 1650W 12.1VDC output, 5VDC output, and a 5VDC standby supply. The power supply AC and DC parameters are described in the following tables.
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Component and Part Overview User Guide Power Supply Unit Parameter Conditions Range Main=1190W 98.34A 240-264 VAC 1200A SB=36.0W Main=1189.91W 98.34A Transient Load step from 50% to 100% of load recovery Voltage Deviation ±4% Response within 1ms Load and Line Main ±4% Regulation Standby...
Component and Part Overview User Guide Enclosure Storage Module 6.2 Enclosure Storage Module The ESM is the SAS interface to a particular port of all drives installed and manages the enclosure including cooling, SES, drive control, and enclosure indicators. The enclosure contains two ESMs, containing four host ports per module.
Component and Part Overview User Guide Enclosure Storage Module The following table provides specifications related to the component itself, as well as information relevant to the components function within the enclosure as a whole. Table 15: ESM—Specification Summary Condition Specification Part Number 1EX0326 Hot Swappable...
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Component and Part Overview User Guide Enclosure Storage Module Number LED Name Description LED Action CLI). The OOB CLI 10/100Mbs Ethernet 100MB, 10MB, or line LED indicates links and activity on the isolation management port • Activity: (Green) Activity on the management port Host 1 The Host 1 LED indicates links and faults...
Component and Part Overview User Guide Hard Disk Drive Number LED Name Description LED Action connected Off: SAS cable not connected • Fault: (Red) Blinking: One or more of the SAS connections is not connected Off: SAS connection contains no faults 6.3 Hard Disk Drive The hard disk drives (HDD) housed in the enclosure provide on-demand storage with several types of drives and capacities.
Component and Part Overview User Guide Hard Disk Drive 6.3.1 HDD Specification Summary This section provides a summary of the Hard Disk Drive (HDD) specifications. The figures of the component provides important information of the physical location of ports and major parts. Figure 14: HDD—Top and Bottom View Connector Drive Carrier...
Component and Part Overview User Guide Hard Disk Drive 6.3.2 HDD LED Identification This section details the action of the LEDs on each drive and carrier. Figure 15: HDD LEDs Table 18: HDD LED Identification Number LED Name Description LED Action Ready The Ready LED indicates whether or not •...
Component and Part Overview User Guide Solid State Drive 6.4 Solid State Drive The solid state drives (HDD) housed in the enclosure provide on-demand storage with several types of drives and capacities. The minimum amount of SSDs per enclosure is two with the option to upgrade two SSDs at a time.
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Component and Part Overview User Guide Solid State Drive The following table provides specifications related to the component itself, as well as information relevant to the components function within the enclosure as a whole. Table 19: SSD—Specification Summary Condition Specification Drives w/ Drive Carrier •...
Component and Part Overview User Guide Solid State Drive 6.4.2 SSD LED Identification This section details the action of the LEDs on each drive and carrier. Figure 18: SSD LEDs Table 20: SSD LED Identification LED Name Description LED Action Ready The Ready LED indicates whether or not the drive is •...
Component and Part Overview User Guide Chassis 6.5 Chassis The chassis is designed to house up to 60 drives, PSUs, and ESMs in a 4U space. The chassis is designed to contain all of the enclosure components in order to allow for proper airflow and functionality. Figure 19: Chassis—Front and Rear View 6.5.1 Chassis Specification Summary...
Component and Part Overview User Guide Chassis The following table provides specifications related to the component itself, as well as information relevant to the components function within the enclosure as a whole. Table 21: Chassis—Specification Summary Condition Specification Part Number •...
Component and Part Overview User Guide Rail Kit Number LED Name Description LED Action Ready The Ready LED indicates whether or not the • Green: Enclosure is ready enclosure is ready to receive data. to receive data Note: The Ready LED blinks after a reboot.
Component and Part Overview User Guide Cable Management Assembly 6.6.1 Rail Kit Specification Summary The following table provides specifications related to the part itself, as well as information relevant to the components function within the enclosure as a whole. Table 23: Rail Kit—Specification Summary Condition Specification Part Number...
Component and Part Overview User Guide Drive Blank 6.8 Drive Blank Drive blanks are used to complete rows in a partially populated enclosure. If a row is not completed with drives, drive blank are used to keep proper airflow through the drive bay and throughout the rest of the enclosure.
Component and Part Overview User Guide ESM Blank 6.9 ESM Blank The ESM blank is designed to keep the proper airflow throughout the enclosure while the populated with SATA drives. Two ESMs are required for any configuration of the enclosure that includes SAS drives. Figure 25: ESM Blank 6.9.1 Enclosure Storage Module Blank Specification Summary...
System Upgrades User Guide Daisy Chaining Enclosures Chapter 7 System Upgrades The 4U60 G2 Storage Enclosure comes with a number of system upgrades that add increased capacity and functionality to the system. This section describes these upgrades and any information that must be understood by the user to integrate them into their system.
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System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM2B.H2 ESM1B.H4 ESM3A.H1 ESM2A.H3 ESM3A.H2 ESM2A.H4 ESM3B.H1 ESM2B.H3 ESM3B.H2 ESM2B.H4 ESM4A.H1 ESM3A.H3 ESM4A.H2 ESM3A.H4 ESM4B.H1 ESM3B.H3 ESM4B.H2 ESM3B.H4 ESM4A.H4 HST2.P3 ESM4B.H4 HST1.P3 Table 28: Four Storage Enclosures—Two Hosts with Two Customer HBA Connection Source Device Destination Device Cable Type...
System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM4B.H4 HST1.P4 Note: For more information on this configuration, see: Figure 27: Daisy Chaining—Redundant Servers on page 51. 5. From a computer, connect to an sg_utils enabled server. 6.
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System Upgrades User Guide Daisy Chaining Enclosures This diagram displays the each of the ports used, per component, to cable the system: Figure 26: Daisy Chaining—Single Server Figure 27: Daisy Chaining—Redundant Servers...
System Upgrades User Guide Daisy Chaining Enclosures 7.1.2.2 Cabling for Two Storage Enclosures This section provides information on the connections necessary for daisy chaining the 4U60 G2 Storage Enclosure to a host server. Follow the information to connect to a host server. Table 30: Two Storage Enclosures—One Host with One Customer HBA Connection Source Device Destination Device...
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System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM1B.H4 ESM2B.H2 Table 31: Two Storage Enclosures—One Host with Two Customer HBA Connection Source Device Destination Device Cable Type HST1.P1 ESM1A.H1 HST1.P2 ESM1B.H1 HST1.P3 ESM1A.H2 HST1.P4 ESM1B.H2 MiniSAS HD Cable ESM1A.H3 ESM2A.H1...
System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM1B.H2 HST2.P2 ESM2A.H1 ESM1A.H3 ESM2A.H2 ESM1A.H4 ESM2B.H1 ESM1B.H3 ESM2B.H2 ESM1B.H4 ESM2A.H3 HST2.P3 ESM2A.H4 HST2.P4 ESM2B.H3 HST1.P3 ESM2B.H4 HST1.P4 Note: For more information on this configuration, see: Figure 27: Daisy Chaining—Redundant Servers on page 51.
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System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM1B.H3 ESM2B.H1 ESM1B.H4 ESM2B.H2 ESM2A.H3 ESM3A.H1 ESM2A.H4 ESM3A.H2 ESM2B.H3 ESM3B.H1 ESM2B.H4 ESM3B.H2 Note: For more information on this configuration, see: Figure 26: Daisy Chaining—Single Server page 51. This section provides information on the connections necessary for daisy chaining to the 4U60 G2 Storage Enclosure to a host server.
System Upgrades User Guide Daisy Chaining Enclosures Source Device Destination Device Cable Type ESM4B.H4 HST1.P4 Table 42: Four Storage Enclosures—Two Hosts with Two Customer HBA Connection (decreased latency from host port 1 on each server) Source Device Destination Device Cable Type HST1.P1 ESM1A.H1 HST1.P2...
System Upgrades User Guide Drive Kits Note: For more information on this configuration, see: Figure 27: Daisy Chaining—Redundant Servers on page 51. 7.1.2.6 Cabling for Four SATA Storage Enclosures This section provides information on the connections necessary for daisy chaining the 4U60 G2 Storage Enclosure containing SATA drives to a host server.
System Upgrades User Guide Drive Kits Condition Specification • Ultrastar He12 12TB HDD SAS 512e (SE, ISE, and TCG) • Ultrastar He12 12TB HDD SAS 4Kn (SE, ISE, and TCG) Hot Swappable Quantity (per enclosure) Minimum: 24 Maximum: Up to 60 Weight 1.4 lbs.
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System Upgrades User Guide Drive Kits a) From the front of the enclosure, turn the thumbscrews counterclockwise. Figure 28: Chassis—Thumbscrews Counterclockwise b) To slide the enclosure out of the rack, pull on the enclosure rack ears until the drive bay is fully accessible. Figure 29: Chassis—Pull Out 6.
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System Upgrades User Guide Drive Kits a) From the front of the enclosure cover, turn the thumbscrews counterclockwise. Figure 30: Drive Bay Cover—Thumbscrews Counterclockwise b) Slide the drive bay cover towards the front of the enclosure and up. Figure 31: Drive Bay Cover—Remove c) Unpack the first HDD from the drive box and inspect it for damage or tampering.
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System Upgrades User Guide Drive Kits g) Press on the drive carrier lever until there is an audible click. This means the drive is securely locked into place. h) Install the remaining drives in the last row. i) Continue to populate the drive bay rows, one at a time, until the enclosure reaches the expected capacity. Attention: If the enclosure will not be fully populated, it is required that the row following the last drive populated row be filled with drive blanks.
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System Upgrades User Guide Drive Kits a) From the front of the enclosure, push on the enclosure rack ears until the enclosure is full seated into the rack. Figure 34: Chassis—Push In b) Turn the thumbscrews clockwise until the enclosure is secure. Figure 35: Chassis—Thumbscrews Clockwise 8.
Connecting to the Network User Guide How to Read Cable Maps Chapter 8 Connecting to the Network This section provides information and instruction on how to properly connect the enclosure to the network. 8.1 How to Read Cable Maps The image below provides the necessary information to understand the connections for each particular cable. The component name and number identifies the specific component within the enclosure that is being cabled.
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Connecting to the Network User Guide How to Read Cable Maps This diagram displays the each of the ports used, per component, to cable the system: Figure 36: Daisy Chaining—Single Server Figure 37: Daisy Chaining—Redundant Servers...
Connecting to the Network User Guide Reading Network Configurations via SES 8.2 Reading Network Configurations via SES To read the network configurations, do the following: 1. From a Linux enabled machine, open a terminal. 2. In the terminal, for ESM A, type sg_modes /dev/sgX --dbd --page=32,01. Note: Obtain the device handle by following the steps in the Reading Network Configurations via SES...
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Connecting to the Network User Guide Reading Network Configurations via SES 4. Verify a similar result appears. 60 01 00 14 00 00 00 00 00 ff ff ff f0 c0 a8 00 0a ff ff ff 00 c0 a8 00 01 Command Output Format: 60,01,00,14,00,00,00,00,<flags 4 bytes>,<IP 4 bytes>,<Netmask 4 bytes>,<Gateway 4 bytes>...
Connecting to the Network User Guide Changing Network Configurations via SES 8.2.1 Network Flags Definition The enclosure configuration can be modified by setting configuration options in Mode page 20h. Table 49: Bytes/Bits Reserved (000000h) DHCP Reserved DHCP: 1=DHCP enabled, 0=DHCP disabled (static IP) 8.3 Changing Network Configurations via SES To change the network configurations, do the following: 1.
Firmware Upgrade User Guide Upgrading Firmware Chapter 9 Firmware Upgrade The following chapter displays the information and steps required for the online firmware upgrade. There are separate sections for Windows and Linux based server systems. 9.1 Upgrading Firmware To upgrade the firmware on the 4U60 G2 Storage Enclosure, do the following: From a Linux or Windows enabled machine, ensure you have sg3_utils installed and open a terminal or command prompt and type the following: •...
Firmware Upgrade User Guide Enclosure Management Interface and Confirmation of Code Load 11. Verify that the firmware version displayed is correct. 9.2 Enclosure Management Interface and Confirmation of Code Load The following section provides instruction on how to verify the upgraded firmware code load. 9.2.1 Connecting to the Enclosure Management Interface To connect a laptop, PC, or server to the enclosure, do the following:...
Firmware Upgrade User Guide Enclosure Management Interface and Confirmation of Code Load Note: For reference on each of the Telnet command, see: 9.2.3 Command Line Interface Commands The following section describes the commands utilized in the Telnet CLI instance: Table 50: Command Line Interface Commands Command Details help...
Firmware Upgrade User Guide Enclosure Management Interface and Confirmation of Code Load Command Details is in (dual) by checking what type of drives are installed. If any SAS drives are installed at startup, it will default to dual mode. ipconfig Ipconfig will show what ip configurations are set and also allows the user to change the IP settings like static IP address or to get an IP address from DHCP.
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Index User Guide Index drive kits 60–61 access accessing the CLI agency electromagnetic airflow electrostatic assembly 45–47 enclosure enclosure management enclosure partial population enclosure population BSMI enclosures 33–34 cable cable management fasteners cabling 59–60 Canada firmware capacity for more information caution four 59–60...
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Index User Guide network safety network connection SATA network flags definition service non-redundant Site Requirements notice Space notices specification specification summary 45–47 statement optimizing summary overview system System part points of contact Taiwan power three power system torque product 28–30 PSU modules upgrade Upgrades...
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