Western Digital Computer Hard Drive Installation Manual

Western digital computer hard drive installation guide
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Western Digital
Hard Drive Installation Guide

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Summary of Contents for Western Digital Computer Hard Drive

  • Page 1 Western Digital Hard Drive Installation Guide...
  • Page 2: Installation Guide

    Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change specifications at any time without notice.
  • Page 3: Table Of Contents

    Table of Contents Before Getting Started Kit Contents ..........1 Gather These Materials and Tools.
  • Page 4 Frequently Asked Questions ........27 Western Digital Service and Support ......29 Appendix Regulatory Compliance.
  • Page 5: Before Getting Started

    Handle the hard drive by the sides only. Avoid touching the circuit board components on the bottom of the hard drive. Do not drop, shake, or knock down the hard drive. Do not stack hard drives or stand your Western Digital hard drive on its edge. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE...
  • Page 6: Record Your Hard Drive Information

    In the table that follows, write down the serial number, model number, and date code listed on your new Western Digital hard drive. The complete serial number, model number, and date code are on the large label at the top of the drive. Please see the illustrations below.
  • Page 7: Install The Hard Drive Without A Controller Card

    CD-ROM drive, etc.), attached to a single cable, are detected by the system. Western Digital IDE hard drives have a 10-pin jumper block located next to the 40-pin IDE connector on the hard drive. After you have determined the appropriate drive configuration, you must jumper the drive(s) accordingly.
  • Page 8: Cable Select Configuration

    Select, there is no need to reposition the jumper shunt on the drive. If you are installing your new Western Digital hard drive with an existing IDE drive on the cable, make sure that the other drive is also jumpered as Cable Select. If your system does not support Cable Select or if you are uncertain, use the Master/Slave configuration.
  • Page 9: Install The Hard Drive

    3. Connect the Power Supply Cable: Attach the computer system power supply cable to the 4-pin power connector on the back of your new Western Digital hard drive. The 4-pin connector is keyed to ensure proper insertion.
  • Page 10: Register Your Product

    4. Secure the Hard Drive: a) If securing the hard drive in a 3.5-inch drive bay, Secure the Western Digital hard drive in an available drive bay (typically adjacent to the floppy disk drive) using the four mounting screws provided. Mounting brackets are not required.
  • Page 11: Install The Hard Drive With A Controller Card

    (included in your kit). However, the Ultra ATA controller card does not support this setting. To use the Ultra ATA controller card with your new Western Digital hard drive, you must change the jumper setting. The appropriate jumper setting for your new hard drive will vary depending on your drive configuration.
  • Page 12: Install The Controller Card

    4. Secure the controller card bracket to the system case. NOTE: If you wish to connect the hard drive activity LED to your new Western Digital hard drive, refer to your system manual for instructions.
  • Page 13 If installing two drives on the same IDE interface cable, - Configure your new Western Digital hard drive as Master and the other drive as Slave. - Connect the black connector to the new IDE interface cable to the Master drive.
  • Page 14 If you do not have mounting brackets contact your system manufacturer or your local computer dealer or call Western Digital technical support. 4. Reconnect the power cord and power on the computer: Make sure that the controller card is properly seated before powering on the computer.
  • Page 15: Install The Ultra Ata Drivers

    II. Using data from an existing drive with Windows 98/Me already installed 1. After installing the Ultra ATA controller card and connecting your Western Digital hard drive, power up the system and boot into Windows. 2. The Add New Hardware Wizard will appear, indicating that a PCI Mass Storage Controller has been found.
  • Page 16 5. Follow the onscreen directions to install driver files and to continue Windows installation. 6. If your new Western Digital hard drive is the only drive installed in your system, replace your system cover and this concludes the hard drive installation process. Otherwise, proceed to "Set Up and Copy Files"...
  • Page 17: Set Up And Copy Files

    7. At the introduction screen, select Install Drive and follow the instructions as prompted. 8. Accept the license agreement and select Drive to Drive Copy, then Entire Drive. 9. Choose your old hard drive as the Source and your new Western Digital drive on the Ultra ATA controller card bus as the Destination.
  • Page 18: Data Lifeguard Install Software

    Operating System Compatibility WARNING: Using an operating system not listed below could result in data loss. Your new Western Digital hard drives supports the following operating systems: Windows XP, Windows 2000, and Windows NT 4.0 Windows Me and Windows 98 (all versions) Macintosh OS 8.6 or later (for drives smaller than 137 GB)
  • Page 19 Type 9 ensures that Data Lifeguard Install will install on your system. Installing the Hard Drive with Windows NT 4.x/2000/XP The Data Lifeguard Install software is not needed to install your new Western Digital hard drive under the following operating systems: Windows XP, Windows 2000, and Windows NT 4.0.
  • Page 20: Disabling Floppy Boot Protection

    6. Click the button next to Floppy Boot Protection to disable. 7. Select Apply settings and click Done. 8. Exit Data Lifeguard Install and remove the diskette from the floppy disk drive. 9. Reboot your system. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE DATA LIFEGUARD INSTALL SOFTWARE - 16...
  • Page 21: Using Data Lifeguard Install Software

    4. Data Lifeguard will attempt to detect hard drive(s) and available disk space. 5. When an unformatted drive is detected, click Yes to continue. NOTE: If the Data Lifeguard Tools Diagnostic utility reports no Western Digital drives present, the hard drive may not be properly detected. Check the previous steps regarding proper cable connection and jumper settings.
  • Page 22: Drive To Drive Copy

    Disk Manager boot codes exists, it is removed also. 3. Click Done after selection to return to the main menu. IMPORTANT: Backup/Restore Track Zero and Remove 63 Sector Offset options are for advanced users only. Consult with Western Digital Technical Support for more information. WESTERN DIGITAL HARD DRIVE...
  • Page 23: Data Lifeguard Tools

    Data Lifeguard Tools Western Digital provides a set of hard drive utilities called Data Lifeguard Tools to assist with hard drive installation, drive management, and repair. Data Lifeguard Tools Data Lifeguard Diagnostics Data Lifeguard BIOS Check Data Lifeguard Ultra ATA...
  • Page 24 The hard drive is defect free. The problem is related to the BIOS, corrupt operating system files, or a virus. Data Lifeguard Diagnostics cannot return a non-Western Digital hard drive to defect-free status. Contact your hard drive manufacturer. The latest release of WD Data Lifeguard Tools are not installed.
  • Page 25: Data Lifeguard Bios Check

    For more information about using Data Lifeguard Ultra ATA Management, visit our product support Web site at support.wdc.com or contact Western Digital Technical Support. Using Data Lifeguard Ultra ATA Management 1. Insert the Data Lifeguard Tools diskette into the floppy disk drive.
  • Page 26 3. The Data Lifeguard Tools Welcome screen displays. Click Data Lifeguard Utilities to continue. 4. After the Data Lifeguard main menu displays, click Ultra ATA Management and carefully follow the on-screen directions. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE DATA LIFEGUARD TOOLS - 22...
  • Page 27: Install The Hard Drive In A Macintosh System

    Apple Setup Guide or go to www.apple.com/support for more documentation. 1. Since Cable Select is the default jumper setting of your Western Digital hard drive, you must change the configuration to Slave (see page 7 for a diagram of the jumper block. The drive that came with the Macintosh is already designated as Master (Master ID=0, Slave ID=1).
  • Page 28: Troubleshooting

    Current Windows operating systems (98, NT, Me, 2000, XP) do not support hard drives larger than 137 GB. Western Digital has included a controller card and drivers to address this operating system limitation. During installation, hard drives larger than 137 GB must be attached to the controller card and the drivers for your operating system must be loaded properly to avoid the risk of data loss.
  • Page 29: Gb Barrier

    8.4 GB are recognized as 8025MB. Windows 95 Does not support drives larger than 32 GB. Windows NT Windows NT 4.0 with Service Pack 4 or later recognizes hard drives larger than 8.4 GB. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE TROUBLESHOOTING - 25...
  • Page 30: Hard Drive Formatting Issues With Windows 95/98/Me

    BIOS issues. If you use these jumper settings, you MUST install Data Lifeguard EZ-BIOS software to access the drive’s full capacity. NOTE: Cable Select cannot be used when alternative jumpers are selected. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE TROUBLESHOOTING - 26...
  • Page 31: Frequently Asked Questions

    Frequently Asked Questions This section contains answers to common hard drive installation questions by our customers. To search the Western Digital technical support knowledgebase for our complete list of frequently asked questions, visit our product support Web site at support.wdc.com.
  • Page 32 1. Check with the system or motherboard manufacturer to see if they have a BIOS upgrade available for your system. 2. Purchase an ATA controller card (included with Western Digital hard drives larger than 137 GB). The controller card has two benefits. It will have its own BIOS to support the drive and enable the higher transfer rates the drive is capable of attaining.
  • Page 33: Western Digital Service And Support

    If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com and send an email to Western Digital Technical Support. You may also call using the phone numbers listed below. When calling for support, have your Western Digital hard drive serial number and system hardware and software versions available.
  • Page 34: Appendix

    Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply with the limits for a Class B computing device pursuant to subpart B Part 15 of FCC rules. This does not guarantee that interference will not occur in individual installations. Western Digital is not responsible for any television, radio, or other interference caused by unauthorized modifications to this product.
  • Page 35: Csa Notice

    Warranty Information Obtaining Service Western Digital (WD) values your business and always strives to provide you the very best of service. No limited warranty is provided by WD unless your WD Product (Product) was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users.
  • Page 36: Other Warranty Limitations

    Products, the installation of replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product. WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE APPENDIX - 32...
  • Page 37: Online Warranty Inquiry

    WESTERN DIGITAL HARD DRIVE INSTALLATION GUIDE In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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