Arris DG2460 Instructions

Let's get you
connected.
Instructions for the Gateway
Prepping:
Let's get started
Your kit includes:
Coax cable Power cord
Gateway Ethernet cable
(optional for install)
What you'll need:
smartphone / tablet/ computer / laptop
Smartphone, tablet, or computer
Installing:
Gateway
1
OPTIONAL
2
Step 1: Plug in your Gateway
1
Connect the coax cable into an active cable
outlet and to the coax port on the Gateway.
Then connect the power cord 2 in to an electrical
outlet and to the Gateway. It's important to connect
the power cord second. Also, make sure the electrical
outlet isn't connected to a dimmer.
Now that it's powering on, wait about 10 minutes for
it to fully boot up. You'll know it's ready when the
"online" light is solid.
OPTIONAL: Use the Ethernet cable to connect
your computer to the Gateway via a wire, rather
than wirelessly.
Step 2: Connect to the network
Open the wifi settings on your smartphone, tablet,
or computer. Connect to the network using the
Network Name (SSID) and the Preshared Key (that's
the password) from the label on the Gateway.
Once your device is connected, open a browser and
surf the web to verify that you're good to go.
Troubleshooting:
We're here to help
 Tips
•
Place the Gateway at least 3 feet above ground and
avoid cramped spaces for the strongest wifi signal.
•
Your Gateway may reboot to download updates. The
process is automated and only takes a few minutes.
?
FAQs
Why isn't my Gateway working?
Try rebooting – just unplug the power cord from the
wall, wait 10 seconds, then plug it back in. It may take
a few minutes to fully reset. Also, make sure all of the
connections are tight and completely plugged in.
Which coax outlet should I use?
It needs to be an active outlet. It should be centrally
located and not surrounded by metal. Inactive outlets
are common, so try a different one if it's not working.
What's the Ethernet cable for?
It's an optional cable to connect your computer to
the Gateway via a wire, rather than wirelessly.
Help us send zero waste to landfi lls by
recycling the kit once you're fi nished.
It's made with 100% recyclable materials.
APP: Cox app has 24/7 support & helpful videos
CHAT: live chat on Cox.com/chat
WEB: Cox.com/installhelp & Cox.com/learn
CALL: 1–888–556–1193
ACCESSIBILITY: Cox.com/accessibility