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MAXHUB Raptor V3 Series User Manual

All-in-one display
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MAXHUB All-in-One Display
Raptor Series V3
User Manual
V1.1

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Summary of Contents for MAXHUB Raptor V3 Series

  • Page 1 MAXHUB All-in-One Display Raptor Series V3 User Manual V1.1...

  • Page 2: Table Of Contents

    Table of Contents 1. Introduction ........................03 1.1 Product Overview ..........................03 1.2 Dimension and Specification ......................04 1.3 Interface and Button ........................05 2. Installation ........................09 2.1 Bracket Installation ........................... 10 2.1.1 Display Bracket ................................10 2.1.2 Wall Bracket ...................................12 2.1.3 Mobile Stand ..................................16 2.2 Display Installation ..........................17 2.2.1 Cabinet Assembly ................................
  • Page 3 Important Information WARNING Since this product is a Class A product, operating the equipment in a residential environment may cause radio interference. Please read the following safety information before installing or operating the device: 1. Do not invert or throw the device during handling and storage; 2.
  • Page 4 Onsite service requirements for service provider： 1. Before going to the site, contact the customer in advance to confirm the onsite installation environment and communicate with the customer about the specific installation time; 2. According to the on-site installation situation, it is necessary to carry installation tools for drilling and flaring, and spirit level. In case of special requirements, it may be necessary to additionally carry such equipment as self-tapping screws and cutting machines;...

  • Page 5: Introduction

    Introduction 1.1 Product Overview Front View Rear View NOTE This manual only takes the 138-inch device as an example.

  • Page 6: Dimension And Specification

    0.78 KW 1.101 KW 1.514 KW Overall Unit Maximum Power Consumption of 1.611 KW 1.738 KW 1.916 KW 2.438 KW 2.6 KW 3.67 KW 5.046 KW Overall Unit NOTE For more details about the product dimensions, please refer to https://www.maxhub.com/en/support/?#trigger-download-center.

  • Page 7: Interface And Button

    1.3 Interface and Button 1) Buiilt-in Interface: Forward Facing Description Light Sensor (Intelligent space sensing, allowing for automatic brightness adjustment) Type C USB 3.0 USB 3.0 Menu Button (Including brightness, color temperature, contrast, sound, signal source and other sub-menus) Bright / OK (1.
  • Page 8 Raptor through HDMI input and USB out at the same time) 3.5mm Audio Output HDMI Input (HDMI 2.0, supports CEC) HDMI Input (HDMI 1.4) USB 2.0 RJ45 (Support RS232 Protocal) RJ45 (With POE + up to 30W, for Connection with MAXHUB PTZ Camera) RJ45 OPS LAN RJ45 Android LAN...
  • Page 9 2) Optional PC: Description HDMI Input (HDMI 1.4) HDMI Input (HDMI 1.4) HDMI Output (HDMI 2.0) 25 26 28 29 30 USB 3.0 Downward Facing USB 3.0 RJ45 LAN 3) Remote Control: Button Description Standby/ Wakeup Down Confirm Left Right Volume+ Volume- Return...

  • Page 10: Installation

    Installation Installation Environment Requirements: • For wall-mounting, the wall should be load-bearing. special walls such as glass, marble, ceramic tiles, and hollow wall cannot bear the weight of the device. In such cases, special installation methods may be required, which could incur additional costs. •...

  • Page 11: Bracket Installation

    2.1 Bracket Installation 2.1.1 Display Bracket Before wall mounting or mobile stand mounting, display bracket should be assembled first. The assembly method is as follows: Step 1: Attach display brackets and place the butt cover plate onto each connection of display bracket. Step 2: Secure the butt cover plate onto the display bracket with 5 pieces of M6*10 screws.

  • Page 12: Display Dimension

    The package includes two kinds of display brackets, a short one (A) and a long one (B). Each bracket of different diplay sizes are the combination of module A and module B. The distance between each hole on the display bracket is 150 mm (5.9 in). 150 mm 150 mm Module A...

  • Page 13: Wall Bracket

    2.1.2 Wall Bracket Step 1 : Make sure that the wall and the mounting hardware are capable of supporting the weight of the entire display configuration. Determine and trace the punching position of the upper and lower wall-mounting bracket according to the height of the display from the floor.
  • Page 14 3) 150" (unit: mm / in): 23.62 23.62 23.62 23.62 1199 1499 47.2 59.02 : Punching position 4) 165" (unit: mm / in): 23.62 23.62 23.62 11.81 23.62 1499 1499 59.02 59.02 : Punching position...
  • Page 15 5) 180" (unit: mm / in): 23.62 17.72 23.62 23.62 23.62 23.62 1049 1049 1649 41.3 41.3 64.92 : Punching position 6) 220" (unit: mm / in): 29.53 11.81 29.53 11.81 29.53 11.81 23.62 23.62 1049/ 41.3 1049/ 41.3 1049/ 41.3 1499/ 59.02 : Punching position...
  • Page 16 Step 2 : Punch and screw the wall anchors ( M8*80) into the corresponding punched holes. The wall anchors are as follows: Side view of display bracket mounted on the wall: M8*25 Hexagon head bolt with flat spring washer Hook Display bracket Zoom in M8*80 Wall anchors...

  • Page 17: Mobile Stand

    2.1.3 Mobile Stand NOTE Only the 120", 138", 150" and 165" displays can be mounted on a mobile stand, while the 180" and 220" displays can only be wall- mounted. Step 1: Mount the mobile stand. Find the corresponding parts of mobile stand in the bracket package. Butt the mobile stand components together, attach and tighten the components with screws (M8*16 mm).

  • Page 18: Display Installation

    2.2 Display Installation After mounting the display brackets to the wall or mobile stand as needed, you need to install the components of the display: 1) Cabinet assembly; 2) Bottom frame assembly; 3) Routing of signal and power cables; 4) LED panel assembly; 5) Bottom frame cover installtion.
  • Page 19 Step 1: For 165", 180" and 220" displays, before hang the cabinet to the mobile stand, you need to assemble the top and bottom cabinet groups with the hooks first, and connect the signal and power cables, as shown below: Signal cable Power cable Hook...
  • Page 20 120" and 150" displays only have 1 display bracket, so you need to fix the lower cabinet to the mobile stand with Z-connector: Display bracket attached to the mobile stand Secure to the cabinet Z-Connector Secure to the mobile stand Z-Connector Step 3: 1) Hang the adjacent cabinet module groups on the mobile stand in the order of 1, 2, 3, with the cabinet groups close together.

  • Page 21: Module Number

    The size, number and arrangement of cabinet modules for different display sizes are as shown below: Each Module Size Display Size Module Number Cabinet Arrangement (C: 27 inch; D: 30 inch) 120" 138" 150" 165" 180" 220"...

  • Page 22: Bottom Frame Assembly

    2.2.2 Bottom Frame Assembly Step 1: Assemble the bottom frame modules. The Bottom frame for each display size is made up of 2 or 3 frame modules. You need to assemble these frame modules by means of connection plates and M3 screws. As shown in the diagrams below: 1) 120"...
  • Page 23 2) 138" : Display Size Bottom Frame Number Connecting Plate Number 138" Frame module 1 Frame module 2 Connection plates 3) 150" : Display Size Bottom Frame Number Connecting Plate Number 150" Frame module 1 Frame module 2 Connection plates...
  • Page 24 4) 165" : Display Size Bottom Frame Number Connecting Plate Number 165" Frame module 1 Frame module 2 Connecting plates 5) 180" : Display Size Bottom Frame Number Connecting Plate Number 180" Frame module 1 Frame module 2 Frame module 3 Connection plate 1 Connection plate 2...

  • Page 25: Bottom Frame

    6) 220" : Display Size Bottom Frame Number Connecting Plate Number 138" Frame module 1 Frame module 2 Frame module 3 Connection plates Connection plate Step 2: Align the bottom frame with the cabinet. Align the bottom frame upwards with the assembled cabinet, and secure with the blocks and screws. Cabinet Bottom frame 1) Insert the pin of the bottom frame into...

  • Page 26: Routing Of Signal And Power Cables

    2.2.3 Routing of Signal and Power Cables Step 1: Connect the power and signal cables between the cabient modules. Take 138" display as an example: Power cable Signal cable Connect the power cable: Connect the signal cable: Cabinet module 1 Cabinet module 2 Cabinet module 1 Cabinet module 2...
  • Page 27 Step 2: Connect the power and signal cables between the cabient and the bottom frame. Cabinet Bottom frame Signal panel Power board NOTE 220" display has two power boards, which need to be connected twice, as shown below:...

  • Page 28: Led Panel Assembly

    2.2.4 LED Panel Assembly One cabinet module corresponds to eight LED panels. You must assemble the LED panels to the cabinet modules in order of the serial numbers. • Each cabinet module is labeled with a serial number (01, 02, 03, ...) inside the top right corner. This number represents the corresponding position of the cabinet module during factory calibration.
  • Page 29 Refer to the diagram below for the arrangement of the LED panel (take 138" as an example): 01-1 01-2 01-3 01-4 06-1 06-2 06-3 06-4 11-1 11-2 11-3 11-4 16-1 16-2 16-3 16-4 21-1 21-2 21-3 21-4 01-5 01-6 01-7 01-8 06-5 06-6 06-7 06-8...

  • Page 30: Bottom Frame Cover Installation

    2.2.5 Bottom Frame Cover Installation The cover plate of the bottom frame is equipped with positioning pins (see Figure 1). To install the cover plate of the bottom frame, simply insert the positioning pins into the corresponding holes and secure them with the magnet (see Figure 2). The cover modules must be attached to the bottom frame from right to left, with any necessary adjustment if needed.(see Figure 3).

  • Page 31: Software And Deployment

    Software and Deployment 3.1 Overview Main Interface Functions Side Bar...

  • Page 32: Functions

    3.2 Functions Click All apps on the main interface, then 8 function applications and HDMI signal sources are displayed. You can set up according to your actual usage habits. 1) Browser Search for information, including webpages, images, videos and more. 2) Explorer Browse and work with your files.
  • Page 33 3) Invisible Art Choose wallpaper for your device. 4) MAXHUB Pivot This is a web-based device management platform that allows IT administrators to remotely configure and manage devices, including Windows system, UC peripherals, etc.. 5) Music Play music on your device.
  • Page 34 6) OTA Update your applications. 7) Screenshare Connect your mobile device and computer through Screeshare. 8) Settings Configure your device through Settings page. 9) Signal Source Connect other devices through HDMI 1/2/3/4 port...
  • Page 35 Settings The Settings page includes three sections: Network, General and System. 1) Network: a. Ethernet Turn on or turn off the wired network. b. Wireless Network Turn on the wireless network to automatically search for available networks. c. Wireless Hotspot Configure the Hotspot mode, name, password, etc.
  • Page 36 d. Bluetooth Settings Turn on or turn off the Bluetooth. 2) General a. Sound and Display Configure the sound, volume, brightness, color, contrast, etc.
  • Page 37 b. Personalise Choose your homepage and boot animation. c. Device Name Edit your device name. d. Device Management Configure your device parameters, such as microphone, speaker, camera, USB, etc.
  • Page 38 e. Standby Mode Set the sleep time according to your usage habits, and set the screen saver using the built-in Invisible Art function. f. Timer Switch Set the startup and shutdown time according to your actual usage.
  • Page 39 g. Roll Caption Set publishing text content, scrolling, size, color, etc. 3) System a. Language and Input Choose the system language and input system. b. Date and Time Synchronize time automatically or set date,time and zone yourself.
  • Page 40 c. Restore Clear all data in the device and restore. d. System Upgrade Update your system to get the latest version. e. About Get related information about your device.

  • Page 41: Side Bar

    3.3 Side Bar Access the side bar menu using the remote control or by clicking the Options button on the control panel. Eight function keys are displayed: Home, Back, Input Source, Split Screen, Color, Brightness, Volume, Screenshot. 1) Home Return to the main interface 2) Back Go back to the last page 3) Input Source...
  • Page 42 4) Split Screen The screen can be split into 1, 2, 3, 4, or 5 parts, or you can customize it by scanning and download the client app woth your phone. 5) Color You can set up the color style, and adjust the brightness, saturation, color temperature, contrast and color tone.
  • Page 43 6) Brightness You can adjust the brightness level using the “Up and Down” buttons on the remote control. 7) Volume You can adjust the volume level using the “Up and Down” buttons on the remote control. 8) Screenshot You can take screenshot by clicking this key.

  • Page 44: Parts Replacement

    Parts Replacement 1) 3-in-1 Board Replacement Step Illustration Method Step 1 Find out the position of the faulty cabinet and remove all LED panels Step 2 Disconnect the power cable, FFC cable Step 3 Remove the 10 screws on the 3-in-1 board Step 4 Take out the faulty 3-in-1 board and replace it with a new one...
  • Page 45 2) LED panel replacement Step Illustration Method Step 1 Find out the specific position of the faulty LED panel, and stick the side inclined plane of the front maintenance tool to the position directly below the LED panel Step 2 Rotate the front maintenance tool upward, slowly transition from the arc surface to the bottom surface, and take out the LED panel in parallel...

  • Page 46: Quick Troubleshooting

    Quick Troubleshooting 1) Part of the display is not lit after power on • Check if the Ethernet cables inside the cabinets are in good contact; • Check if the power cables inside the cabinets are in good contact. 2) Wireless screen mirroring not working •...
  • Page 47 MAXHUB MAXHUB.Global maxhub-overseas/...

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