Clearing Blockages; Service; If You Have A Problem - Hoover U2440 Owner's Manual

Service

To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Sales and
Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
• checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
• checking the list of Sales and
Service Centers provided with this
cleaner OR -
• checking the Service section of
Hoover on-line at
hoover.com OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only).
Do not send your cleaner to Hoover
in North Canton, Ohio for service,
this will only result in delay.
If further assistance is needed, con-
tact the Hoover Consumer
Response Center,
Phone: 1-330-499-9499.
In Canada, contact McKenna's
Distribution & Warehousing, Carson
Building; 100 Carson St.; Etobicoke,
ON M8W3R9
Phone: 1-416-251-5800
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the back of the cleaner.)
12
4. If you have a
problem
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check-
list below.
Problem: Cleaner won't run
Possible Cause
Possible Solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall receptacle
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
Problem: Cleaner/tools won't pick up
Problem: Smoky
Possible Cause
Possible Solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace agitator brush roll
• Dirt cup full
• Empty dirt cup
• Blockage in air flow passages
• Clear blockage
• Agitator brush roll is OFF
• Step on pedal (Fig. 2-9) to turn
agitator brush roll ON
• Filters dirty
• Clean filters (Figs. 3-4 through
3-10).
Problem: Cleaner hard to push
Problem: Smoky/burning smell
detected
Possible Cause
Possible Solution
• Belt broken or stretched
• Replace agitator brush roll belt
as described in Figs. 3-11
through 3-18 in the Maintenance
section

Clearing blockages

Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due
to a blockage in the system. Refer
to the following steps to check for
blockages continuing with each
step until the blockage is found:
1. Check fullness of dirt cup; empty
if needed.
4-1
A
B
Checking airflow path
2. Plug cleaner in and turn ON.
Check for suction at end of hose (A).
If there is suction, continue with
step 3.
3. Turn cleaner OFF and unplug.
Check connection at hose tube (B);
remove any blockage.
Check allergen (pleated) filter
4. Remove and clean allergen filter
(Fig. 3-4). Replace filter.
4-2
Checking airflow path through
hose inlet tube on back of
cleaner
5. Turn cleaner OFF and unplug.
6. Check for blockage by twisting
hose end and removing from hose
inlet tube (C).
7. Check for blockage and remove.
8. Reconnect hose on back of cleaner,
twist to secure.
C