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NetApp ASA A1K Manual

NetApp ASA A1K Manual

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ASA A1K systems
Install and maintain
NetApp
May 02, 2025
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa-r2-a1k/maintain-
overview.html on May 02, 2025. Always check docs.netapp.com for the latest.

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  • Page 1 ASA A1K systems Install and maintain NetApp May 02, 2025 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa-r2-a1k/maintain- overview.html on May 02, 2025. Always check docs.netapp.com for the latest.

  • Page 2: Table Of Contents

      Shut down the controller to replace the boot media - ASA A1K ........
  • Page 3 Replace the real-time clock battery - ASA A1K ..........

  • Page 4: Asa A1K Systems

    Perform regular maintenance tasks such as replacing faulty components, as this helps prevent downtime and data loss. The maintenance procedures assume that the ASA A1K system has already been deployed as a storage node in the ONTAP environment.

  • Page 5: Boot Media

    Boot media Overview of boot media recovery - ASA A1K Boot media recovery for your ASA A1K storage system uses the boot image from the partner node and automatically runs the appropriate boot menu option to install the boot image on your replacement boot media.

  • Page 6: Requirements To Replace The Boot Media - Asa A1K

    External Key Manager (EKM) is enabled. Review the following requirements. • You must replace the failed boot media with a replacement boot media you received from NetApp. • There must be no faulty cluster ports on the impaired controller. • For OKM, you need the OKM passphrase file contents.

  • Page 7: Replace The Boot Media - Asa A1K

    Replace the boot media - ASA A1K The boot media in your ASA A1K system stores essential firmware and configuration data. The replacement process involves removing the System Management module, removing the impaired boot media, installing the replacement boot media in the System...
  • Page 8 The boot media is located inside the System Management module and is accessed by removing the module from the system. Steps 1. If you are not already grounded, properly ground yourself. 2. Unplug the power supply cables from the PSUs from the controller. If your storage system has DC power supplies, disconnect the power cable block from the power supply units (PSUs).

  • Page 9: Restore The Image On The Boot Media - Asa A1K

    Restore the image on the boot media - ASA A1K After installing the new boot media device in your ASA A1K system, you can start the automated boot media recovery process to restore the configuration from the partner node.
  • Page 10 Occasionally, the process may not be able to identify if key manager is configured on the system. It will display an error message, ask if key manager is configured for the system, and then ask what type of key manager is configured. The process will resume after you resolve the issue.
  • Page 11 Onboard Key Manager (OKM) If OKM is detected, the system displays the following message and begins running BootMenu Option key manager is configured. Entering Bootmenu Option 10... This option must be used only in disaster recovery procedures. Are you sure? (y or n): a.
  • Page 12 security key-manager onboard sync External Key Manager (EKM) If EKM is detected, the system displays the following message and begins running BootMenu Option key manager is configured. Entering Bootmenu Option 11... a. The next step depends on which version of ONTAP your system is running: If your system is running…...
  • Page 13 Action Example Show example of client key file contents Enter the client key file contents from the file. /cfcard/kmip/certs/client.key -----BEGIN RSA PRIVATE KEY----- <key_value> -----END RSA PRIVATE KEY----- Show example of KMIP server file contents Enter the KMIP server CA(s) file contents from file.
  • Page 14 Action Example Show example of server configuration file Enter the server configuration file contents from contents file. /cfcard/kmip/servers.cfg xxx.xxx.xxx.xxx:5696.host= xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx:5696.port= 5696 xxx.xxx.xxx.xxx:5696.trust ed_file=/cfcard/kmip/certs /CA.pem xxx.xxx.xxx.xxx:5696.proto col=KMIP1_4 1xxx.xxx.xxx.xxx:5696.time out=25 xxx.xxx.xxx.xxx:5696.nbio= xxx.xxx.xxx.xxx:5696.cert_ file=/cfcard/kmip/certs/cl ient.crt xxx.xxx.xxx.xxx:5696.key_f ile=/cfcard/kmip/certs/cli ent.key xxx.xxx.xxx.xxx:5696.ciphe rs="TLSv1.2:kRSA:!CAMELLIA :!IDEA:!RC2:!RC4:!SEED:!eN ULL:!aNULL" xxx.xxx.xxx.xxx:5696.verif y=true xxx.xxx.xxx.xxx:5696.netap...
  • Page 15 Action Example Show example of ONTAP Cluster UUID If prompted, enter the ONTAP Cluster UUID from the partner. Notice: bootarg.mgwd.cluster_uuid is not set or is empty. Do you know the ONTAP Cluster UUID? {y/n} y Enter the ONTAP Cluster UUID: <cluster_uuid_value> System is ready to utilize external key manager(s).
  • Page 16 [locateMrootAkUuids]:420: Locating local cluster MROOT-AK with keystore UUID: <uuid> [Feb 6 04:57:43]: 0x80cc09000: 0: DEBUG: kmip2::kmipCmds::KmipLocateCmdBase: [doCmdImp]:79: Calling KMIP Locate for the following attributes: [<x-NETAPP- ClusterId, <uuid>>, <x-NETAPP-KeyUsage, MROOT-AK>, <x- NETAPP-KeystoreUuid, <uuid>>, <x-NETAPP-Product, Data ONTAP>] [Feb 6 04:57:44]: 0x80cc09000: 0: DEBUG:...
  • Page 17 Show example of successful 9.16.1 restore messages System is ready to utilize external key manager(s). Trying to recover keys from key servers..[discover_versions] [status=SUCCESS reason= message=] kmip2_client: Successfully imported the keys from external key server: xxx.xxx.xxx.xxx:xxxx Successfully recovered keymanager secrets. ▪...

  • Page 18: Return The Failed Part To Netapp - Asa A1K

    NetApp. Return the failed part to NetApp - ASA A1K If a component in your ASA A1K system fails, return the failed part to NetApp. See the Part Return and Replacements page for further information.

  • Page 19: Requirements To Replace The Controller - Asa A1K

    Shut down the impaired controller - ASA A1K Shut down the controller in your ASA A1K storage system to prevent data loss and ensure system stability when replacing the controller. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.

  • Page 20: Replace The Controller - Asa A1K

    After you’ve shut down the controller, you need to replace the controller. Replace the controller - ASA A1K Replace the controller in your ASA A1K system when a hardware failure requires it. The replacement process involves removing the impaired controller, moving the components...
  • Page 21 to the replacement controller, installing the replacement controller, and rebooting it. Step 1: Remove the controller module You must remove the controller module from the enclosure when you replace the controller module or replace a component inside the controller module. 1.
  • Page 22 Locking cam latches 4. Slide the controller module out of the enclosure and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the enclosure. Step 2: Move the fans You must remove the five fan modules from the impaired controller module to the replacement controller module.
  • Page 23 NV battery air duct cover NV battery plug NV battery pack 2. Lift the battery up to access the battery plug. 3. Squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket.
  • Page 24 System DIMM 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 3. Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM, and then slide the DIMM out of the slot.

  • Page 25: Restore And Verify The System Configuration - Asa A1K

    If you removed the transceivers (QSFPs or SFPs), remember to reinstall them if you are using fiber optic cables. What’s next? After you’ve replaced the impaired ASA A1K controller, you need to restore the system configuration. Restore and verify the system configuration - ASA A1K Verify that the controller’s HA configuration is active and functioning correctly in your ASA...

  • Page 26: Give Back The Controller - Asa A1K

    If you see any issues, check cabling and reseat cables. 2. Exit Maintenance mode: halt. What’s next? After you’ve restored and verified the system configuration for your ASA A1K system, you need to give back controller. Give back the controller - ASA A1K Return control of storage resources to the replacement controller so your ASA A1K system can resume normal operation.
  • Page 27 8. Give back only the CFO aggregates (the root aggregate): storage failover giveback -fromnode local -only-cfo-aggregates true ◦ If you encounter errors, contact NetApp Support. 9. Wait 5 minutes after the giveback report completes, and check failover status and giveback status: storage failover show storage failover show-giveback.
  • Page 28 Do you have a copy of the /cfcard/kmip/servers.cfg file? {y/n} Do you know the KMIP server address? {y/n} Do you know the KMIP port? {y/n} Contact NetApp Support if you have issues. 3. Supply the information for: ◦ The client certificate (client.crt) file contents ◦...

  • Page 29: Complete Controller Replacement - Asa A1K

    Complete controller replacement - ASA A1K To complete the controller replacement for your ASA A1K system, first restore the NetApp Storage Encryption configuration (if necessary) and install the required licenses on the new controller. Next, confirm that the logical interfaces (LIFs) are reporting to their home ports and perform a cluster health check.

  • Page 30: Replace A Dimm - Asa A1K

    -node local -auto -giveback true Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 31: Step 1: Shut Down The Impaired Controller

    Step 1: Shut down the impaired controller Shut down or take over the impaired controller. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...

  • Page 32: Step 2: Remove The Controller Module

    Step 2: Remove the controller module You must remove the controller module from the enclosure when you replace the controller module or replace a component inside the controller module. 1. Check the NVRAM status LED located in slot 4/5 of the system. There is also an NVRAM LED on the front panel of the controller module.

  • Page 33: Step 3: Replace A Dimm

    4. Slide the controller module out of the enclosure and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the enclosure. Step 3: Replace a DIMM You must replace a DIMM when the system reports a permanent failure condition for that DIMM.

  • Page 34: Step 4: Install The Controller

    -node * -type all -message MAINT=END. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 35: Replace Nvram - Asa A1K

    7. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 36: Step 1: Shut Down The Impaired Controller

    Before you begin • Make sure you have the replacement part available. You must replace the failed component with a replacement component you received from NetApp. • Make sure all other components in the storage system are functioning properly; if not, contact NetApp support.

  • Page 37: Step 2: Replace The Nvram Module Or Nvram Dimm

    If the impaired controller is Then… displaying… Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired controller from the healthy controller: prompt storage failover takeover -ofnode impaired_node_name -halt true The -halt true parameter brings you to the LOADER prompt.
  • Page 38 Option 1: Replace the NVRAM module To replace the NVRAM module, locate it in slot 4/5 in the enclosure and follow the specific sequence of steps. 1. If you are not already grounded, properly ground yourself. 2. Unplug the power cord from both PSUs. 3.
  • Page 39 9. Rotate the cable management tray up to the closed position. Option 2: Replace the NVRAM DIMM To replace NVRAM DIMMs in the NVRAM module, you must remove the NVRAM module, and then replace the target DIMM. 1. If you are not already grounded, properly ground yourself. 2.

  • Page 40: Step 3: Reboot The Controller

    10. Recable the PSUs. 11. Rotate the cable management tray up to the closed position. Step 3: Reboot the controller After you replace the FRU, you must reboot the controller module. 1. To boot ONTAP from the LOADER prompt, enter bye. Step 4: Verify controller state You must confirm the controller state of the controllers connected to the disk pool when you boot the controller.

  • Page 41: Step 5: Return The Failed Part To Netapp

    [...] 48 entries were displayed. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 42: Step 2: Remove The Controller Module

    Each SCSI-blade process should be in quorum with the other nodes in the cluster. Any issues must be resolved before you proceed with the replacement. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...

  • Page 43: Step 3: Replace The Nv Battery

    NVRAM status LED NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦ If the NV LED is flashing, wait for the flashing to stop. If flashing continues for longer than 5 minutes, contact Technical Support for assistance. 2.

  • Page 44: Step 4: Reinstall The Controller Module

    1. Open the air duct cover and locate the NV battery. NV battery air duct cover NV battery plug 2. Lift the battery up to access the battery plug. 3. Squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket.

  • Page 45: Step 5: Return The Failed Part To Netapp

    You can replace a failed I/O module in your ASA A1K storage system with the same type of I/O module, or with a different kind of I/O module. You can also add an I/O module into a system with empty slots.
  • Page 46 You can add an I/O module to your ASA A1K storage system when there are empty slots available or when all slots are fully populated. Step 1: Shut down the impaired controller module Shut down or take over the impaired controller module.
  • Page 47 • If multiple slots are available, check the slot priorities in NetApp Hardware Universe and use the best one available for your I/O module. • Make sure that all other components are functioning properly.
  • Page 48 Add I/O module to an available slot You can add a new I/O module into a storage system with available slots. Steps 1. If you are not already grounded, properly ground yourself. 2. Rotate the cable management tray down by pulling the buttons on the inside of the cable management tray and rotating it down.
  • Page 49 Make sure you understand the following scenarios for adding a new I/O module to a fully-populated system: Scenario Action required NIC to NIC (same number of The LIFs will automatically migrate when its controller module is shut ports) down. NIC to NIC (different number of Permanently reassign the selected LIFs to a different home port.

  • Page 50: Replace An I/O Module - Asa A1K

    13. Repeat these steps for controller B. Replace an I/O module - ASA A1K Replace an I/O module in your ASA A1K system when the module fails or requires an upgrade to support higher performance or additional features. The replacement process involves shutting down the controller, replacing the failed I/O module, rebooting the controller, and returning the failed part to NetApp.
  • Page 51 If the impaired controller is Then… displaying… The LOADER prompt Go to the next step. Press Ctrl-C, and then respond when prompted. Waiting for giveback… System prompt or password Halt or take over the impaired controller from the healthy controller: prompt (enter system password) storage failover takeover -ofnode impaired_node_name...

  • Page 52: Replace A Power Supply - Asa A1K

    Replace a power supply - ASA A1K Replace an AC or DC power supply unit (PSU) in your ASA A1K system when it fails or becomes faulty, ensuring that your system continues to receive the required power for stable operation.
  • Page 53 Option 1: Replace an AC PSU To replace an AC PSU, complete the following steps. Steps 1. If you are not already grounded, properly ground yourself. 2. Identify the PSU you want to replace, based on console error messages or through the red Fault LED on the PSU.
  • Page 54 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information. Option 2: Replace a DC PSU To replace a DC PSU, complete the following steps.

  • Page 55: Replace The Real-Time Clock Battery - Asa A1K

    Secure the power cable to the PSU with the thumbscrews. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 56: Step 2: Remove The Controller Module

    The following AutoSupport message suppresses automatic case creation for two hours: cluster1:> system node autosupport invoke -node * -type all -message MAINT=2h 2. Disable automatic giveback from the console of the healthy controller: storage failover modify -node local -auto-giveback false When you see Do you want to disable auto-giveback?, enter y.

  • Page 57: Step 3: Replace The Rtc Battery

    NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦ If the NV LED is flashing, wait for the flashing to stop. If flashing continues for longer than 5 minutes, contact Technical Support for assistance. 2.

  • Page 58: Step 4: Reinstall The Controller Module

    RTC battery and housing 3. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.

  • Page 59: Step 5: Reset The Time And Date On The Controller

    2. At the LOADER prompt, enter bye to reinitialize the PCIe cards and other components and let the controller reboot. Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 60: Step 1: Shut Down The Impaired Controller

    The System Management module also contains the following ports for external management: • RJ45 Serial • USB Serial (Type-C) • USB Type-A (Boot recovery) • e0M RJ45 Ethernet Before you begin • All other system components must be working properly. •...

  • Page 61: Step 2: Replace The Impaired System Management Module

    When you see Do you want to disable auto-giveback?, enter y. 3. Take the impaired controller to the LOADER prompt: If the impaired controller is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted.
  • Page 62 e. Depress the cam button on the System Management module. f. Rotate the cam lever down as far as it will go. g. Loop your finger into the hole on the cam lever and pull the module straight out of the system. h.

  • Page 63: Step 3: Reboot The Controller Module

    If your system was initially running ONTAP 9.10.1 or later, use the procedure documented in Post Motherboard Replacement Process to update Licensing on a AFF/FAS system. If you are unsure of the initial ONTAP release for your system, see NetApp Hardware Universe for more information. Steps 1.

  • Page 64: Step 5: Return The Failed Part To Netapp

    NetApp Support to register the serial number. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 65 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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