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NetApp AFF A800 Manual
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NetApp AFF A800 Manual

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AFF A800 systems
ONTAP Systems
NetApp
November 23, 2021
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a800/install-setup.html on
November 23, 2021. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF A800

  • Page 1 AFF A800 systems ONTAP Systems NetApp November 23, 2021 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a800/install-setup.html on November 23, 2021. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents AFF A800 System Documentation ............

  • Page 3: Install And Setup

    Installation and Setup of an AFF A800 Video two of two: Perform end-to-end software configuration The following video shows end-to-end software configuration for systems running ONTAP 9.2 and later. NetApp video: Software configuration for vSphere NAS datastores for FAS/AFF systems running ONTAP 9.2...
  • Page 4 This guide gives detailed step-by-step instructions for installing an AFF A800 system. Step 1: Prepare for installation To install your AFF A800 system, you need to create an account and register the system. You also need to inventory the appropriate number and type of cables for your system and collect specific network information.
  • Page 5 5. Download and complete the Cluster configuration worksheet. Cluster Configuration Worksheet Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable. 1. Install the rail kits, as needed. Installing SuperRail into a four-post rack...
  • Page 6 You need to be aware of the safety concerns associated with the weight of the system. 3. Attach cable management devices (as shown). 4. Place the bezel on the front of the system. Step 3: Cable controllers There is required cabling for your platform’s cluster using the two-node switchless cluster method or the cluster interconnect network method.
  • Page 7 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1. Use the animation or the step-by step instructions to complete the cabling between the controllers and to the switches: Cabling a two-node switchless cluster Step...
  • Page 8 Step Perform on each controller module Cable the management ports to the management network switches DO NOT plug in the power cords at this point. 2. To perform optional cabling, see: [Option 1: Connect to a Fibre Channel host] ◦ [Option 2: Connect to a 10GbE host] ◦...
  • Page 9 Cabling a switched cluster Step Perform on each controller module Cable the HA interconnect ports: • e0b to e0b • e1b to e1b Cable the cluster interconnect ports to the 100 GbE cluster interconnect switches.
  • Page 10 Step Perform on each controller module Cable the management ports to the management network switches DO NOT plug in the power cords at this point. 2. To perform optional cabling, see: [Option 1: Connect to a Fibre Channel host] ◦ [Option 2: Connect to a 10GbE host] ◦...
  • Page 11 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Step Perform on each controller module Cable ports 2a through 2d to the FC host switches.
  • Page 12 Step Perform on each controller module Cable ports e4a through e4d to the 10GbE host network switches. To perform other optional cabling, choose from: • [Option 3: Connect to a single direct-attached NS224 drive shelf] • [Option 4: Connect to two direct-attached NS224 drive shelves] To complete setting up your system, see Step4: Completing system setup and...
  • Page 13 Step Perform on each controller module Cable controller A to the shelf Cable controller B to the shelf: 2. To complete setting up your system, see Step4: Completing system setup and configuration. Option 4: Cable the controllers to two drive shelves You must cable each controller to the NSM modules on both NS224 drive shelves.
  • Page 14 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1. Use the following animation or the written steps to cable your controllers to two drive shelves. Cabling the controllers to two drive shelves Step Perform on each controller module...
  • Page 15 Step Perform on each controller module Cable controller B to the shelves: 2. To complete setting up your system, see Step4: Completing system setup and configuration. Step 4: Complete system setup and configuration Complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop, or by connecting directly to a controller in the system and then connecting to the management switch.
  • Page 16 Double-click either ONTAP icon and accept any certificates displayed on your screen. XXXXX is the system serial number for the target node. System Manager opens. 5. Use System Manager guided setup to configure your system using the data you collected in the NetApp ONTAP Configuration Guide. ONTAP Configuration Guide 6.
  • Page 17 c. Connect the laptop or console to the switch on the management subnet. d. Assign a TCP/IP address to the laptop or console, using one that is on the management subnet. 2. Plug the power cords into the controller power supplies, and then connect them to power sources on different circuits.
  • Page 18 ◦ If the impaired node is in a standalone configuration and at LOADER prompt, contact NetApp Support. mysupport.netapp.com 2. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message...
  • Page 19 Option 1: Check NVE or NSE on systems running ONTAP 9.5 and earlier Before shutting down the impaired node, you need to check whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 20 If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column displays for all authentication keys and that all key managers Restored display available: security key-manager query c. Shut down the impaired node. 3. If you saw the message This command is not supported when onboard key management is enabled,...
  • Page 21 Retrieve and restore all authentication keys and associated key IDs: security key-manager restore -address * If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column displays for all authentication keys and that all key managers...
  • Page 22 Option 2: Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired node, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 23 Restored a. Enter the onboard security key-manager sync command: security key-manager onboard sync Enter the customer’s onboard key management passphrase at the prompt. If the passphrase cannot be provided, contact NetApp Support. mysupport.netapp.com b. Verify the Restored column shows...
  • Page 24 Return to admin mode: set -priv admin h. You can safely shutdown the node. Shut down the node - AFF A800 Option 1: Most systems After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired node.
  • Page 25 If the impaired node displays… Then… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode `impaired_node_name` When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 26 Ctrl-C, and then respond y. Remove the controller module, replace the boot media and transfer the boot image to the boot media - AFF A800 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive.
  • Page 27 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 28 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 2: Replace the boot media You locate the failed boot media in the controller module by removing Riser 3 on the controller module before you can replace the boot media. You need a Phillips head screw driver to remove the screw that holds the boot media in-place.
  • Page 29 Air duct Riser 3 Phillips #1 screwdriver Boot media screw Boot media 2. Remove the boot media from the controller module: a. Using a #1 Phillips head screwdriver, remove the screw holding down the boot media and set the screw aside in a safe place.
  • Page 30 Steps 1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash drive. a. Download the service image to your work space on your laptop. b. Unzip the service image.
  • Page 31 Air duct Risers 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. 4. Reinstall the cable management device and recable the system, as needed. When recabling, remember to reinstall the media converters (SFPs or QSFPs) if they were removed.
  • Page 32 Confirm your changes using the command. printenv variable-name Boot the recovery image - AFF A800 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables. 1. From the LOADER prompt, boot the recovery image from the USB flash drive: boot_recovery The image is downloaded from the USB flash drive.
  • Page 33 If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b. Set the healthy node to advanced privilege level: -privilege advanced c. Run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address d.
  • Page 34 If your system has… Then… No network connection and is in a a. Press when prompted to restore the backup configuration. MetroCluster IP configuration b. Reboot the system when prompted by the system. c. Wait for the iSCSI storage connections to connect. You can proceed after you see the following messages: date-and-time [node- name:iscsi.session.stateChanged:notice]:...
  • Page 35 Restore OKM, NSE, and NVE as needed - AFF A800 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 36 3. Check the console output: If the console Then… displays… The LOADER prompt Boot the node to the boot menu: boot_ontap menu Waiting for giveback… a. Enter at the prompt Ctrl-C b. At the message: Do you wish to halt this node rather than wait [y/n]? , enter: c.
  • Page 37 8. Move the console cable to the partner node and login as admin. 9. Confirm the target node is ready for giveback with the command. storage failover show 10. Giveback only the CFO aggregates with the storage failover giveback -fromnode local -only-cfo -aggregates true command.
  • Page 38 18. At the clustershell prompt, enter the net int show -is-home false command to list the logical interfaces that are not on their home node and port. If any interfaces are listed as false, revert those interfaces back to their home port using the net int command.
  • Page 39 This command does not work if NVE (NetApp Volume Encryption) is configured 10. Use the security key-manager query to display the key IDs of the authentication keys that are stored on the key management servers.
  • Page 40 If the console Then… displays… Waiting for giveback… a. Log into the partner node. b. Confirm the target node is ready for giveback with the storage command. failover show 4. Move the console cable to the partner node and give back the target node storage using the storage command.
  • Page 41 -auto-giveback true command. Return the failed part to NetApp - AFF A800 After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 42 3. Where applicable, halt the second node to avoid a possible quorum error message in an HA pair configuration: system node halt -node second_node_name -ignore-quorum-warnings true Move and replace hardware - AFF A800 Step 1: Remove the controller modules To replace the chassis, you must remove the controller modules from the old chassis.
  • Page 43 The controller module moves slightly out of the chassis. Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7.
  • Page 44 Drives are fragile. Handle them as little as possible to prevent damage to them. 3. Align the drive from the old chassis with the same bay opening in the new chassis. 4. Gently push the drive into the chassis as far as it will go. The cam handle engages and begins to rotate upward.
  • Page 45 Interrupt the normal boot process by pressing Ctrl-C. 5. Repeat the preceding steps to install the second controller into the new chassis. Complete the restoration and replacement process - AFF A800 Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.
  • Page 46 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 3: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 47 Do not downgrade the BIOS version of the replacement node to match the partner node or the old controller module. Shut down the impaired node - AFF A800 You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 48 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 49 When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y. Move the hardware - AFF A800 To replace the controller module hardware, you must remove the impaired node, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 50 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 51 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 2: Move the power supplies You must move the power supplies from the impaired controller module to the replacement controller module when you replace a controller module. 1.
  • Page 52 Blue power supply locking tab Power supply 2. Move the power supply to the new controller module, and then install it. 3. Using both hands, support and align the edges of the power supply with the opening in the controller module, and then gently push the power supply into the controller module until the locking tab clicks into place.
  • Page 53 Fan locking tabs Fan module 2. Move the fan module to the replacement controller module, and then install the fan module by aligning its edges with the opening in the controller module, and then sliding the fan module into the controller module until the locking latches click into place.
  • Page 54 Air duct riser NVDIMM battery plug NVDIMM battery pack Attention: The NVDIMM battery control board LED blinks while destaging contents to the flash memory when you halt the system. After the destage is complete, the LED turns off. 2. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket.
  • Page 55 Step 5: Remove the PCIe risers As part of the controller replacement process, you must remove the PCIe modules from the impaired controller module. You must install them into the same location in the replacement controller module once the NVDIMMS and DIMMs have moved to the replacement controller module.
  • Page 56 1. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 2. Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM, and then slide the DIMM out of the slot.
  • Page 57 7. Repeat the preceding steps to move the other NVDIMM. Step 8: Move the boot media There is one boot media device in the AFF A800. You must move it from the impaired node and install it in the replacement node.
  • Page 58 Air duct Riser 3 Phillips #1 screwdriver Boot media screw Boot media 2. Remove the boot media from the controller module: a. Using a #1 Phillips head screwdriver, remove the screw holding down the boot media and set the screw aside in a safe place.
  • Page 59 Step 9: Install the PCIe risers You install the PCIe risers in the replacement controller module after moving the DIMMs, NVDIMMs, and boot media. 1. Install the riser into the replacement controller module: a. Align the lip of the riser with the underside of the controller module sheet metal. b.
  • Page 60 If you have not already done so, reinstall the cable management device. d. Interrupt the normal boot process by pressing Ctrl-C. Restore and verify the system configuration - AFF A800 Step 1: Set and verify system time after replacing the controller...
  • Page 61 1. If the replacement node is not at the LOADER prompt, halt the system to the LOADER prompt. 2. On the healthy node, check the system time: show date The date and time are given in GMT. 3. At the LOADER prompt, check the date and time on the replacement node: show date The date and time are given in GMT.
  • Page 62 ▪ A prompt warning that when entering Maintenance mode in an HA configuration you must ensure that the healthy node remains down. You can safely respond to these prompts. Recable the system and reassign disks - AFF A800 Continue the replacement procedure by recabling the storage and confirming disk reassignment. Step 1: Recable the system After running diagnostics, you must recable the controller module’s storage and network...
  • Page 63 1. If the replacement node is in Maintenance mode (showing the *> prompt, exit Maintenance mode and go to the LOADER prompt: halt 2. From the LOADER prompt on the replacement node, boot the node, entering if you are prompted to override the system ID due to a system ID mismatch:boot_ontap 3.
  • Page 64 Find the High-Availability Configuration Guide for your version of ONTAP 9 b. After the giveback has been completed, confirm that the HA pair is healthy and that takeover is possible: storage failover show The output from the command should not include the System ID changed storage failover show on partner message.
  • Page 65 11. If you disabled automatic takeover on reboot, enable it from the healthy node: storage failover modify -node replacement-node-name -onreboot true Complete system restoration - AFF A800 Step 1: Install licenses for the replacement node in ONTAP You must install new licenses for the replacement node if the impaired node was using ONTAP features that require a standard (node-locked) license.
  • Page 66 -node local -auto -giveback true Step 4: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 67 increasing number of correctable error correction codes (ECC); failure to do so causes a system panic. All other components in the system must be functioning properly; if not, you must contact technical support. You must replace the failed component with a replacement FRU component you received from your provider. Step 1: Shut down the impaired controller You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 68 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 69 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 70 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 3: Replace a DIMM To replace a DIMM, you must locate it in the controller module using the DIMM map label on top of the air duct or locating it using the LED next to the DIMM, and then replace it following the specific sequence of steps.
  • Page 71 Air duct cover Riser 1 and DIMM bank 1, and 3-6 Riser 2 and DIMM Riser 3 and DIMM 19 -22 and 24 bank 7-10, 12-13, and 15-18 Note: Slot 2 and 14 are left empty. Do not attempt to install DIMMs into these slots. 2.
  • Page 72 Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board. 4. Remove the replacement DIMM from the antistatic shipping bag, hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket.
  • Page 73 Locking tabs Slide plunger 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 3.
  • Page 74 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 75 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 76 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 77 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Set the controller module aside in a safe place. Step 3: Replace a fan To replace a fan, remove the failed fan module and replace it with a new fan module.
  • Page 78 Fan locking tabs Fan module 3. Align the edges of the replacement fan module with the opening in the controller module, and then slide the replacement fan module into the controller module until the locking latches click into place. Step 4: Reinstall the controller module After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it.
  • Page 79 -node local -auto -giveback true Step 5: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 80 2. Disable automatic giveback from the console of the healthy node: storage failover modify –node local -auto-giveback false 3. Take the impaired node to the LOADER prompt: If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback…...
  • Page 81 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 82 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 83 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 3: Replace the NVDIMM To replace the NVDIMM, you must locate it in the controller module using the NVDIMM map label on top of the air duct or locating it using the LED next to the NVDIMM, and then replace it following the specific sequence of steps.
  • Page 84 Air duct cover Riser 2 and NVDIMM 11 2. Note the orientation of the NVDIMM in the socket so that you can insert the NVDIMM in the replacement controller module in the proper orientation. 3. Eject the NVDIMM from its slot by slowly pushing apart the two NVDIMM ejector tabs on either side of the NVDIMM, and then slide the NVDIMM out of the socket and set it aside.
  • Page 85 5. Locate the slot where you are installing the NVDIMM. 6. Insert the NVDIMM squarely into the slot. The NVDIMM fits tightly in the slot, but should go in easily. If not, realign the NVDIMM with the slot and reinsert it. Visually inspect the NVDIMM to verify that it is evenly aligned and fully inserted into the slot.
  • Page 86 Slide plunger 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 3.
  • Page 87 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 5: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 88 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 89 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 90 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Set the controller module aside in a safe place. Step 3: Replace the NVDIMM battery To replace the NVDIMM battery, you must remove the failed battery from the controller module and install the replacement battery into the controller module.
  • Page 91 Air duct riser NVDIMM battery plug NVDIMM battery pack Attention: The NVDIMM battery control board LED blinks while destaging contents to the flash memory when you halt the system. After the destage is complete, the LED turns off. 2. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket.
  • Page 92 b. Plug the battery plug into the riser socket and make sure that the plug locks into place. 6. Close the NVDIMM air duct. Make sure that the plug locks into the socket. Step 4: Reinstall the controller module and booting the system After you replace a FRU in the controller module, you must reinstall the controller module and reboot it.
  • Page 93 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 94 The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*> system node autosupport invoke -node * -type all -message MAINT=2h 2. Disable automatic giveback from the console of the healthy node: storage failover modify –node local -auto-giveback false 3.
  • Page 95 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 96 Locking latch Locking pin 7. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 8. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 97 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 3: Replace a PCIe card To replace a PCIe card, you must remove the cabling and any QSFPs and SFPs from the ports on the PCIe cards in the target riser, remove the riser from the controller module, remove and replace the PCIe card, reinstall the riser and any QSFPs and SFPs onto the ports, and cable the ports.
  • Page 98 Air duct Riser locking latch Card locking bracket Riser 1 (left riser) with 100GbE PCIe card in slot 1. 3. Remove the PCIe card from Riser 1: a. Turn the riser so that you can access the PCIe card. b. Press the locking bracket on the side of the PCIe riser, and then rotate it to the open position. c.
  • Page 99 Air duct Riser 2 (middle riser) or 3 (right riser) locking latch Card locking bracket Side panel on riser 2 or 3 PCIe cards in riser 2 or 3 5. Remove the PCIe card from the riser: a. Turn the riser so that you can access the PCIe cards. b.
  • Page 100 controller module. d. Reinsert any SFP modules that were removed from the PCIe cards. Step 4: Reinstall the controller module After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it. 1.
  • Page 101 -node local -auto -giveback true Step 5: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 102 Once power is restored to the power supply, the status LED should be green. 1. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 103 Replace the real-time clock battery - AFF A800 You replace the real-time clock (RTC) battery in the controller module so that your system’s services and applications that depend on accurate time synchronization continue to function. • You can use this procedure with all versions of ONTAP supported by your system •...
  • Page 104 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 105 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 106 Locking latch Locking pin 1. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 2. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 107 Air duct locking tabs Slide air duct towards fan modules Rotate air duct towards fan modules Step 3: Remove the PCIe risers You must remove one or more PCIe risers when replacing specific hardware components in the controller module. 1. Remove the PCIe riser from the controller module: a.
  • Page 108 Air duct Riser 2 (middle riser) locking latch Step 4: Replace the RTC battery To replace the RTC battery, locate it inside the controller and follow the specific sequence of steps. 1. Locate the RTC battery under Riser 2.
  • Page 109 Air duct Riser 2 RTC battery and housing 2. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 110 module. c. Swing the locking latch down and click it into the locked position. When locked, the locking latch is flush with the top of the riser and the riser sits squarely in the controller module. d. Reinsert any SFP modules that were removed from the PCIe cards. Step 6: Reinstall the controller module and setting time/date after RTC battery replacement After you replace a component within the controller module, you must reinstall the controller module in the system chassis, reset the time and date on the controller, and...
  • Page 111 -node local -auto -giveback true Step 7: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 112 NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.