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Table of Contents
Contents
VTech CS6529 Manual

What's in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.


1 set for CS6529/CS6529-14/CS6529-15/CS6529-16/CS6529-17/CS6529-19 |
2 sets for CS6529-2/CS6529-25/CS6529-26 |
3 sets for CS6529-3 |
4 sets for CS6529-4/CS6529-4B
5 sets for CS6529-5


1 set for CS6529-2/CS6529-25/CS6529-26 |
2 sets for CS6529-3 |
3 sets for CS6529-4/CS6529-4B
4 sets for CS6529-5

Install and Connect | Mount


Install the battery

Connect and charge
Connect the telephone base If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.

Mount (optional)

  1. Remove the telephone line cord from the telephone wall jack, and the telephone base power adapter from the electrical outlet (if necessary).
  2. Position the telephone base against the wall mount bracket with the extended tabs marked B on top. Insert the extended tabs marked B on the wall mount bracket into the slots marked B on the back of the telephone base. Push the telephone base down until it clicks securely.

Setup

After the telephone is installed or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time.

Date and time

When the handset prompts, follow the steps below to set the date and time.

  1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
  2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
  3. Press SELECT to save.

information NOTE: If you have skipped the prompt, you can set up again by pressing MENU. Scroll to choose Set date/time and press SELECT. Then, follow the steps above.

Change LCD language settings

You can select English, French, or Spanish to be used in all screen displays:

  1. Press MENU when the handset is not in use.
  2. Press or to scroll to Settings and then press SELECT.
  3. Press SELECT to choose LCD language.
  4. Press or to choose English, Français or Español, and then press SELECT twice to save.

information NOTE: If you accidentally set the LCD language to Spanish or French, press MENU and then enter *364# to change the handset LCD language back to English while the handset is not in use.

About the device

  • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
  • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
  • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
  • Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Overview

Base

Overview - Base

  1. X/DELETE
    • Press to delete the message currently playing.
    • When the phone is not in use, press twice to delete all previously reviewed messages.
  2. /SKIP
    • Press to skip to the next message.
  3. Message window
    • Shows the number of messages, and other information of the answering system or telephone base.
  4. PLAY/STOP
    • Press to play messages.
    • Press to stop message playback.
  5. VOL+ / VOL-
    • Press to adjust the volume during message playback.
    • When the phone is not in use, press to adjust the telephone base ringer volume.
  6. / REPEAT
    • Press to repeat the playing message.
    • Press twice to play the previous message.
  7. FIND HANDSET
    • Page all system handsets.
  8. IN USE light
    • Steady on in red when the line is in use or when a handset is being registered.
    • Flashes in red when there is an incoming call or when handsets are being deregistered.
    • Refer to the Bluetooth section for the IN USE light indications when pairing and using a Bluetooth headset.
  9. ANS ON/OFF
    • Press to turn the answering system on or off.

Handset

Overview - Handset

  1. / / VOLUME
    • Review the directory when the phone is not / in use.
    • Scroll up while in a menu, or in the directory, caller ID log or redial list.
    • Move the cursor to the right when entering numbers or names.
    • Increase the listening volume during a call or message playback. /

VOLUME / / CID

  • Review the caller ID log when the telephone is not in use.
  • Scroll down while in a menu, or in the directory, caller ID log or redial list.
  • Move the cursor to the left when entering numbers or names.
  • Decrease the listening volume during a call or message playback.
  1. MENU/SELECT
    • Show the menu.
    • While in a menu, press to select an item, or save an entry or setting.
  2. OFF/CANCEL
    • Hang up a call.
    • Return to the previous menu.
    • Press and hold to exit menu display without making changes.
    • Delete digits while predialing.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Press and hold to erase the missed call indicator while the handset is not in use.
  3. QUIET#
    • Press and hold to turn on or off the quiet mode.
    • Press repeatedly to show other dialing options when reviewing a caller ID log entry.
  4. INT
    • Press to start an intercom conversation or transfer a call (for multi-handset models only).
  5. MUTE/DELETE
    • Mute the microphone during a call.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Delete the displayed entry while reviewing the directory, caller ID log, or redial list.
    • Delete digits or characters when entering numbers or names.
  6. CHARGE light
    • On when the handset is charging.
  7. REDIAL/PAUSE
    • Review the last 10 numbers dialed.
    • Press and hold to insert a dialing pause while dialing or entering numbers into the directory.
  8. TALK/FLASH
    • Make or answer a call.
    • Answer an incoming call when you receive a call waiting alert.
  9. Dialing keys

  • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory.
  • Press and hold to set or dial your voicemail number.

  • Switch to tone dialing temporarily during a call.

  • Press to add a space when entering names.
    • Make or answer a call using the handset speakerphone.
    • During a call, press to switch between the speakerphone and the handset earpiece.

Display icons

Overview - Display icons

Operations

Use the handset menu

  1. Press MENU when the phone is not in use.
  2. Press or until the screen displays the desired feature menu.
  3. Press SELECT.
    • Press CANCEL to return to the previous menu.
    • Press and hold CANCEL to exit completely.

Make a call

  • Press , and then dial the telephone number.

Answer a call

  • Press or any dialing keys.

End a call

  • Press OFF or put the handset back in the telephone base or charger.

Speakerphone

  • During a call, press on the handset to switch between speakerphone and handset earpiece.

Volume

  • During a call, press /VOLUME/ to adjust the listening volume.

Mute
The mute function allows you to hear the other party but the other party cannot hear you.

  1. During a call, press MUTE. The handset displays Muted.
  2. Press MUTE again to resume the conversation.
    The handset displays Microphone on briefly.

Join a call in progress (for two-handset models only)
You can use up to two handsets at a time on an outside call.

  • When a handset is already on a call, press or on another handset to join the call.
  • To exit the call, press OFF on the handset or place it in the telephone base or charger. The call continues until all handsets hang up.

Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

  • Press FLASH to put the current call on hold and take the new call.
  • Press FLASH at any time to switch back and forth between calls.

Find handset
Use this feature to find the system handset.

To start paging:

  • Press FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging **.

To end paging:

  • Press FIND HANDSET at the telephone base.
    -OR-
  • Press , OFF or any dialing keys on the handset.
    -OR-
  • Place the handset in the telephone base or charger.

information NOTE: Do not press and hold FIND HS for more than 4 seconds. It may lead to handset deregistration.

Bluetooth

Your telephone system is enhanced with Bluetooth feature. You can pair a Bluetooth headset to your telephone system and answer calls with your Bluetooth headset.

information NOTES:
Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. If you have trouble pairing your Bluetooth headset to your telephone system, try turning off the Bluetooth feature of the nearby devices that your Bluetooth headset has previously paired.
Bluetooth wireless technology operates within a short range (a maximum of approximately 15 feet) from the telephone base. Keep connected headset within this range.
For more details about the Bluetooth feature, read the online Complete user's manual.

Pair and connect a Bluetooth headset

  1. Set your Bluetooth headset to pairing mode. Refer to your Bluetooth headset user's manual to learn how.
  2. Press or on the handset.
  3. Press and hold FIND HANDSET on the telephone base for 4 seconds.
    • The telephone then enters pairing mode.
    • The IN USE LED flashes in purple and red alternately.
    • To cancel pairing, press FIND HANDSET on the telephone base.
  4. When successfully paired and connected to the Bluetooth headset, the IN USE LED becomes steady on in purple.
  5. Press OFF on the handset or place the handset in the telephone base or charger after pairing. The IN USE LED becomes steady on in blue.

Bluetooth headset connection status:

  • Pairing - while pairing to a Bluetooth headset, the IN USE LED flashes in purple and red alternately.
  • Connected - when successfully paired and connected to a Bluetooth headset, the IN USE LED becomes steady on in blue when the telephone is not in use.
    NOTE: When there is an incoming call, you hear a ringing tone on your Bluetooth headset and the IN USE LED flashes in red. You can answer the incoming call with your Bluetooth headset.
  • Bluetooth headset in use - when the connected Bluetooth headset is in use, the IN USE LED flashes in purple and blue alternately.
  • Both telephone and Bluetooth headset are in use - when both the telephone and the connected Bluetooth headset are in use, the IN USE LED becomes steady on in purple.
  • No connection - the IN USE LED turns off.

Remove paired Bluetooth headset

  1. Press or on the handset.
  2. Press and hold FIND HANDSET on the telephone base for 4 seconds. The paired Bluetooth headset will be removed.

information NOTES:
You can use your connected Bluetooth headset to answer calls or end the call.
If you fail to connect your Bluetooth headset to the telephone, re-try the pairing steps above.
To pair another Bluetooth headset to the telephone, perform the pairing steps above and the current paired headset will be replaced by the new Bluetooth headset.
While on a call using your Bluetooth headset, keep your headset closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between.

Redial list

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review and dial a redial list entry

  1. Press REDIAL when the handset is not in use.
  2. Press , or REDIAL repeatedly until the desired entry displays.
  3. Press or to dial.

Delete a redial list entry

  • When the desired redial entry displays, press DELETE.

Transfer a call

While on an outside call, you can transfer the call from one handset to another.

  1. Press MENU on your handset during a call.
  2. Press or to scroll to Transfer, and then press SELECT.
  3. If you have three or more handsets, use the dialing keys to enter a destination handset number.
  4. To answer the intercom call, press or any dialing key on the destination handset.

Intercom

Use the intercom features for conversations between two handsets.

  1. Press INT on your handset when not in use. If you have three or more handsets, use the dialing keys to enter a destination handset number.
  2. To answer the intercom call, press , INT or any dialing key on the destination handset.
  3. To end the intercom call, press OFF or place the handset back in the telephone base or charger.

Answer an incoming call during an intercom call

If you receive an incoming call during an intercom call, there is an alert tone.

  • To answer the outside call, press . The intercom call ends automatically.
  • To end the intercom call without answering the outside call, press OFF. The telephone continues to ring.

Call transfer using intercom

While on an outside call, you can use the intercom feature to transfer the call from one handset to another.

  1. Press INT on your handset during a call. The current call is put on hold.
    • If you have three or more handsets, use the dialing keys to enter a destination handset number.
  2. To answer the intercom call on the destination handset, press , INT or any dialing key on the destination handset. You can now have a private conservation before transferring the call.
  3. From this intercom call, you have the following options:
    • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
    • You can transfer the call. Press OFF, or place your handset back in the telephone base or charger. The destination handset is then connected to the outside call.
    • You can press INT to switch between the outside call (Outside call displays) and the intercom call (Intercom displays).
    • The destination handset can end the intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

Directory

The directory can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a directory entry

  1. Enter the number when the phone is not in use. Press MENU, then go to Step 3.
    -OR-
    Press MENU when the phone is not in use. Scroll to Directory and then press SELECT. Press SELECT again to choose Add contact.
  2. Use the dialing keys to enter the number.
    -OR-
    Copy a number from the redial list by pressing REDIAL and then press , or REDIAL repeatedly to select a number. Press SELECT to copy the number.
  3. Press SELECT to move on to enter the name.
  4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
  5. Press SELECT to save.

While entering names and numbers, you can:

  • Press DELETE to backspace and erase a digit or character.
  • Press and hold DELETE to erase the entire entry.
  • Press or to move the cursor to the left or right.
  • Press and hold PAUSE to insert a dialing pause (for entering numbers only).
  • Press0 to add a space (for entering names only).

Review a directory entry

Entries are sorted alphabetically.

  1. Press when the phone is not in use.
  2. Scroll to browse through the directory, or use the dialing keys to start a name search.

-OR-

  1. Press MENU when the phone is not in use.
  2. Scroll to Directory, and then press SELECT.
  3. Scroll to Review, and then press SELECT.
  4. Scroll to browse through the directory.

Delete a directory entry

  1. When the desired entry displays, press DELETE.
  2. When the handset displays Delete contact?, press SELECT.

Edit a directory entry

  1. Search for or review the directory entries (see Review a directory entry).
  2. When the desired entry displays, press SELECT.
  3. Use the dialing keys to edit the number, then press SELECT.
  4. Use the dialing keys to edit the name, then press SELECT.

Dial a directory entry

  1. Search for or review the directory entries (see Review a directory entry).
  2. When the desired entry appears, press or to dial.

Speed dial

You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer keys than usual.
The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one handset apply to all.

Assign a speed dial entry

  1. Press MENU when the phone is not in use.
  2. Scroll to Directory, and then press SELECT.
  3. Scroll to Speed dial, and then press SELECT.
  4. Press or or the dialing keys (0 or 2-9) to choose the desired speed dial location.
  5. Press SELECT. The screen displays Copy from DIR... and then the first entry in the directory.
  6. Scroll to browse to the desired entry.
    -OR-
    Use the alphabetical search to find the desired entry.
  7. Press SELECT to save. You hear a confirmation. The name (up to 12 characters) appears in the selected speed dial location.

information NOTES:
If the directory is empty, when you press SELECT in Step 5, the screen displays Directory empty.
If the speed dial location you selected is occupied, the new directory entry you selected replaces the old one. Take caution not to replace entries you do not wish to delete from the speed dial locations.

Reassign a speed dial entry

  1. Press MENU when the phone is not in use.
  2. Scroll to Directory, and then press SELECT.
  3. Scroll to Speed dial, and then press SELECT.
  4. Press or or the dialing keys (0 or 2-9) to choose the speed dial location you want to reassign.
  5. Press SELECT twice. The screen displays Reassign SD.
  6. Press SELECT. The screen displays Copy from DIR... and then the first entry of the directory.
  7. Scroll to browse to the desired entry.
    -OR-
    Use the alphabetical search to find the desired entry.
  8. Press SELECT to save. You hear a confirmation. The name (up to 12 characters) appears in the selected speed dial location.

Dial a speed dial number

  • Press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding speed dial location.

When the speed dial location is empty, the screen displays the speed dial list. See Assign a speed dial entry to add a new entry.

Delete a speed dial entry

  1. Press MENU when the phone is not in use.
  2. Scroll to Directory, and then press SELECT.
  3. Scroll to Speed dial, and then press SELECT.
  4. Press or or the dialing keys (0 or 2-9) to choose the desired speed dial location, then press DELETE. The screen displays Clear SD #X?.
  5. Press SELECT to confirm. You hear a confirmation tone.

information NOTE:
Deleting the speed dial entries does not affect the entries in the directory.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

  1. Press CID when the phone is not in use.
  2. Scroll to browse through the caller ID log.

-OR-

  1. Press MENU when the phone is not in use.
  2. Scroll to Caller ID log, and then press SELECT.
  3. Press SELECT to choose Review.
  4. Scroll to browse through the caller ID log.
    • Press # or 1 repeatedly if you need to add or remove 1 in front of the phone number.

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.

Dial a caller ID log entry

  1. Search for or review the caller ID log entries (see Review a caller ID log entry).
  2. When the desired entry appears, press or to dial.

Save a caller ID log entry to the directory

  1. Search for or review the caller ID log entries (see Review a caller ID log entry).
  2. When the desired caller ID log entry displays, press SELECT.
  3. Use the dialing keys to edit the number, if necessary. Then press SELECT.
  4. Use the dialing keys to edit the name, if necessary. Then press SELECT.

Delete the caller ID log entries

  1. Search for or review the caller ID log entries (see Review a caller ID log entry).
  2. When the desired caller ID log entry displays, press DELETE.

To delete all caller ID log entries:

  1. Press MENU when the phone is not in use.
  2. Scroll to Caller ID log and then press SELECT.
  3. Scroll to Del all calls and then press SELECT.
  4. Press SELECT to confirm.

Sound settings

Key tone

You can turn the key tone on or off.

  1. Press MENU when the handset is not in use.
  2. Scroll to Settings and then press SELECT.
  3. Scroll to choose Key tone, then press SELECT.
  4. Press or to choose Key tone: On or Key tone: Off, then press SELECT to save.

Ringer tone

You can choose from different ringer tones for each handset.

  1. Press MENU when the handset is not in use.
  2. Scroll to Ringers and then press SELECT.
  3. Scroll to choose Ringer tone, then press SELECT.
  4. Press or to sample each ringer tone, then press SELECT to save.

information NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.

Ringer volume

You can adjust the handset ringer volume level, or turn the ringer off.

  1. Press MENU when the handset is not in use.
  2. Scroll to Ringers and then press SELECT.
  3. Press SELECT again to choose Ringer volume.
  4. Press or to sample each volume level, then press SELECT to save.

information NOTES:

  • If you turn off the volume, the handset will be silenced and display icon.
  • When the ringer volume is set to Off, the handset still rings when you press FIND HANDSET at the telephone base.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

  • Press OFF or MUTE on the handset. The handset displays and Ringer muted briefly.

Quiet mode

You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted.

  1. Press and hold QUIET# on the handset when it is not in use.
  2. Use the dialing keys (0-9) to enter the duration, and then press SELECT to save.
    • To turn off the quiet mode, press and hold QUIET# on the handset when it is not in use.

About the built-in answering system and voicemail service

For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).

The main differences between them are:

Category Built-in answering system Voicemail from telephone service
Storage Messages are stored in the telephone base. Messages are stored in a server or system provided by your telephone service provider.
Your messages will not be deleted automatically. You have to delete your messages manually. Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more details.
Display new message When you received new messages, the handset displays XX new messages, and the message window on the telephone base flashes. When you received new messages, the handset displays and New voicemail.
Method to retrieve messages To retrieve messages:
  • Press on the telephone base; or
  • Press MENU on the handset, and then select Play messages;
    or
  • Access remotely with an access code.
To retrieve messages, you need an access number and/ or a passcode provided by your telephone service provider.

New message indication
When there are new messages in the built-in answering system, the handset displays XX new messages, and the message window on the telephone base flashes.

Message window display Description
No messages.
(flashing) After a power failure, the number in the message window flashes to indicate that the date and time need to be set.
Total number of old messages and memos recorded.
The current message number during old message playback.

(flashing)
  • Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed.
  • Current message number during new message playback.
  • After a power failure, the number in the message window flashes.
  • Indicate that the date and time need to be set.

(alternating)
Memory is full. Messages must be deleted before new messages can be recorded.
The telephone base speaker volume level while adjusting.
The telephone base ringer level while adjusting.
  • The answering system is being programmed by a system handset.
  • The answering system is answering a call or recording a memo or announcement.
  • The answering system is being accessed remotely.
  • The directory or caller ID log is being accessed by a system handset.

Turn on/off the answering system

The answering system must be turned on to answer and record messages.
When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.
Press ANS ON/OFF on the base to turn the answering system on or off. - OR -

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Answer on/off and then press SELECT.
  4. Press or to choose Answer: On or Answer: Off, then press SELECT to save.

Answering system settings

Set your built-in answering system

The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
If the answering system has less than 3 minutes of recording time left, "Less than 3 minutes to record" is announced before the message playback and Rec mem low appears on the handset screen.
If the memory is full, the answering system announces, "Memory is full." The number of messages and F flash, alternatively, in the message window, and Rec mem full appears on the handset screen. You must delete some messages before recording new ones.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.

Voice language

information NOTE: This feature is available in Canada version only.

The voice prompt language is preset to English. You can select English or French to be used for the voice prompts in your answering system.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Ans sys setup and then press SELECT.
  4. Press or to choose Voice language and then press SELECT.
  5. Press or to choose English or Français and then press SELECT.

Announcement

Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, "Hello, please leave a message after the tone." You can use this announcement, or record your own.

Record a new outgoing announcement:
The announcement can be up to 90 seconds in length.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play [2] Del [3] Rec [7] and it announces, "To play, press 2. To record, press 7." Press 7 to record.
  5. The handset announces, "Record after the tone. Press 5 when you are done." and it displays Recording... Stop [5].
  6. After the tone, speak towards the handset microphone.
  7. Press5 when finished. The handset plays back the recorded announcement. Press 5 or OFF to stop the playback at any time.
    To listen to the recorded announcement again, wait after playback has completed, then press 2.

information NOTE: Announcements shorter than two seconds will not be recorded.

Play your announcement:

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play [2] Del [3] Rec [7] and it announces, "To play, press 2. To record, press 7." Press 2 to play the current announcement.

Options during playback:

  1. Press VOL or VOL to adjust the listening volume.
  2. Press 5 or OFF to stop at any time.

Delete your announcement:

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press SELECT to choose Announcement.
  4. The screen displays Play [2] Del [3] Rec [7] and it announces, "To play, press 2. To record, press 7." Press 3 or DELETE to delete your recorded announcement. The handset displays Annc deleted and announces "Announcement deleted."

information NOTE: After you deleted your own recorded announcement, the answering system answers calls with the default announcement.

Set number of rings

You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver.
If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside your local area.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Ans sys setup and then press SELECT.
  4. Press or to choose # of rings and then press SELECT.
  5. Press or to choose from 6, 5, 4, 3, 2, or Toll saver, then press SELECT to save.

Turn on or off the message alert tone

When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Ans sys setup and then press SELECT.
  4. Press or to choose Msg alert tone and then press SELECT.
  5. Press or to choose Tone: On or Tone: Off, then press SELECT to save.

information NOTE: The message alert tone beeps only if all the following conditions are met.

  • Answering system is on.
  • Message alert tone setting is on.
  • There are new messages.

Playback messages

You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is annouced. Before each message, you hear the day and time of the recording. After the last message, you hear, "End of messages." Make sure you set the date and time correctly. Refer to Set date and time for more details.

To listen to messages at the base:

  • Press /PLAY when the phone is not in use. When you have no message in the answering system, the telephone base announces, "You have no message."

Options during playback

  • Press VOL + or VOL - to adjust the listening volume.
  • Press /SKIP to skip to the next message.
  • Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to the previous message.
  • Press X/DELETE to delete the playing message. The telephone base advances to the next message.
  • Press /STOP to stop the playback.

To listen to messages with the handset:

  1. Press MENU when the handset is not in use. The handset displays Play messages.
  2. Press SELECT. If you have either new or old messages, the messages play automatically.
    • The system announces the number of messages, and then begins playback. The message sequence is shown on the handset's screen.
  3. Press OFF to stop the playback. Options during playback
    • Press /VOLUME or /VOLUME to adjust the listening volume.
    • Press 6 to skip to the next message.
    • Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.
    • Press 3 or MUTE/DELETE to delete the playing message. The telephone base advances to the next message.
    • Press OFF to stop the playback.

Delete all messages

Using the base

  1. Press X/DELETE when the telephone is not in use. The telephone announces - To delete all old messages, press DELETE again.
  2. Press X/DELETE again. All previously reviewed messages are erased and the telephone announces - All old messages deleted.

Using the handset

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Delete all old and then press SELECT.
  4. Press SELECT to confirm. The handset displays Deleting... and then No old messages. It returns to the previous menu, and you hear a confirmation tone.

Answering system remote access

You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.

  1. Dial your telephone number from any touchtone telephone.
  2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code).
    • The system automatically announces the number of new or old messages (if any), and then begins to play them.

You can also enter the following remote commands.

Command Description
1 Play all messages.
2 Play only new messages.
3 Delete the current message (during playback).
33 Delete all old messages.
4 Repeat the current message (during playback).
5 Stop.
*5 Hear a list of remote commands.
6 Skip to the next message (during playback).
*7 Record a new announcement.
8 End the call.
0 Turn the answering system on or off.
  1. Hang up or press 8 to end the call.

information NOTES:

  • If you do not press any key after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
  • Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.
  • When the answering system is turned off, the telephone answers after 10 rings, and announces, "Please enter your remote access code."
  • When the memory is full, the answering system answers incoming calls after 10 rings and announces, "Memory is full. Enter your remote access code."

Change remote access code

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Ans sys setup and then press SELECT.
  4. Press or to choose Remote code and then press SELECT.
  5. Use the dialing keys to enter a two-digit number.
    -OR-
    Press or to scroll to a desired two-digit number.
  6. Press SELECT to confirm.

Call intercept while using answering system

When a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing or on the handset.

Recording memo

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Record memo and then press SELECT. The handset displays Recording... Stop [5] and announces, "Record after the tone. Press 5 when you are done."
  4. Speak towards the handset microphone. Press 5 or OFF when you finish recording. The handset announces "Recorded."

information NOTES:

  • If you record a memo when the answering system memory is full, the system announces, "Memory is full."
  • Each memo can be up to three minutes in length. Memos shorter than two second are not recorded.
  • When the answering system has less than three minutes of recording time left, the handset announces, "Less than three minutes to record," and displays Rec mem low.

Turn on or off the call screening

Use this feature to choose whether incoming messages can be heard over the telephone base when they are being recorded. If you turn call screening on, you hear the incoming message.

  1. Press MENU when the handset is not in use.
  2. Press or to choose Answering sys and then press SELECT.
  3. Press or to choose Ans sys setup and then press SELECT.
  4. Press SELECT again to choose Call screening.
  5. Press q or p to choose Screening: On or Screening: Off, then press SELECT to save.

Screen a call with answering system

Screen calls at the cordless handset:
If the answering system is on and a call is being answered by the answering system, the handset shows To screen call, press [SELECT].
Press SELECT to screen the call on your handset. The handset shows Screening....

Option while a message is being recorded

  • Press /VOLUME or /VOLUME on the handset to adjust the call screening volume.

Screen calls at the base:
If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.

Option while a message is being recorded

  • Press VOL - or VOL + on the telephone base to adjust the call screening volume.
  • Press /PLAY to temporarily turn on the screening if the call screening is set to off.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail

When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

information NOTE: After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number

You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail.

  1. Press MENU when the phone is not in use.
  2. Scroll to Settings and then press SELECT.
  3. Scroll to Voicemail # and then press SELECT.
  4. Use the dialing keys to enter the voicemail number (up to 30 digits).
  5. Press SELECT to save.

Clear the new voicemail indicators

If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.

information NOTE: This feature turns off the indicators only, it does not delete your voicemail messages.

  1. Press MENU when the phone is not in use.
  2. Scroll to Settings and then press SELECT.
  3. Scroll to Clr voicemail and then press SELECT.
  4. Press SELECT again to confirm. You hear a confirmation tone.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Technical specifications

Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone Base: 1921.536-1928.448 MHz
Channels DECT channel: 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Power requirement Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 0.4A
Charger: 6V DC @ 0.4A
Memory Directory: 50 memory locations; up to 30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters

Important safety instructions

burn hazardshock hazard
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

  1. Read and understand all instructions.
  2. Follow all warnings and instructions marked on the product.
  3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  4. Do not install the telephone base at a height above 2 meters.
  5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet basement or shower.
  6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
  7. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.
  8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
  9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
  10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
  11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
  12. shock hazard To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
  13. Do not overload wall outlets and extension cords.
  14. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
    • When the power supply cord or plug is damaged or frayed.
    • If liquid has been spilled onto the product.
    • If the product has been exposed to rain or water.
    • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
    • If the product has been dropped and the telephone base and/or handset has been damaged.
    • If the product exhibits a distinct change in performance.
  15. shock hazard Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
  16. burn hazard Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
  17. Only put the handset of your telephone next to your ear when it is in normal talk mode.
  18. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
  19. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

  20. Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the handset. Use only the supplied rechargeable batteries or replacement batteries for the handset. Do not dispose of batteries in a fire. They may explode. Disposed of used batteries according to the instruction.
    • Do not use the battery in following conditions:
      • High or low extreme temperature during use, storage or transportation.
      • Replacement of a battery with an incorrect type that can defeat a safeguard.
      • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
      • Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
      • A battery subjected to extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
  21. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
  22. The applied nameplate is located at the bottom or near of the product.

SAVE THESE INSTRUCTIONS

Battery

  • Use only the battery provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to phones.vtechcanada.com or call 1 (800) 267-7377.
  • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.

  • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
  • Exercise care in handling batteries in order not to create a short circuit with conductive materials.
  • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

  • Should keep wireless telephones at least six inches from the pacemaker.
  • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Need help

For operations and guides to help you using your telephone, and for the latest information and supports, go and check the online help topics and online FAQs.

Use your smartphone or mobile device to access our online help.

  • Go to https://help.vtechphones.com/cs6529 (US); OR https://phones.vtechcanada.com/en/support/general/manuals?model=cs6529 (Canada)
  • Scan the QR code below. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device's camera up to the QR code and frame it. Tap the notification to trigger the redirection of the online help.

CS6529 (US)

CS6529 (CA)

  • If the QR code is not clearly displayed, adjust your camera's focus by moving your device closer or further away until it is clear.

You can also call our Customer Support at 1 (800) 595-9511 [in US] or 1 (800) 267-7377 [in Canada] for help. CS6529 (CA)

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download VTech CS6529 Manual

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