VTech CS6719 - DECT 6.0 Cordless Telephone Manual

What's in the box

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Handset overview

Telephone base overview

1. IN USE light

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.
• On when the handset is in use.

2. /FIND HANDSET

• Press to page all system handsets.

3. Charging pole
4. Charge light

Charger overview

1. Charging pole

Display icons overview

	The battery icon flashes when the battery is low and needs charging.
	The battery icon animates when the battery is charging.
	The battery icon becomes solid when the battery is fully charged.
	The handset ringer is off.
	There are new voicemail received from your telephone service provider.
ECO	The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
NEW	There are new caller ID log entries.

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

NOTE

• Use only the power adapters supplied with this product.

TIP

• If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.
  

Connect the telephone base

Connect the charger

Mount the telephone base

The telephone comes ready for tabletop use. If you have already installed the telephone for tabletop use, unplug the telephone line cord from the telephone wall jack, and unplug the telephone base power adapter from the wall outlet before mounting your telephone on a wall. Follow the steps below to mount your telephone on a wall.

1. Route the telephone line cord through the rectangular hole on the wall mount bracket. Then plug the two ends of the telephone line cord into the telephone base and the wall outlet as shown.
   
   
2. Align the holes on the bracket with the standard wall plate and slide the bracket down until it clicks securely in place.
   
   
3. Align the grooves on the telephone base with the tabs on the wall mount bracket, and then slide it down until it clicks securely in place.
   
   
4. Connect the power adapter to the telephone base and an electrical outlet not controlled by a wall switch.

Install and charge the battery

Install the battery

Install the battery as shown below.

NOTES

• Use only supplied battery.
• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Charge the battery

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

NOTES

• For best performance, keep the handset in the telephone base or charger when not in use.
• The battery is fully charged after 12 hours of continuous charging.

Battery indicators	Battery status	Action
The screen is blank, or shows Put in charger and flashes.	The battery has no charge or very little charge. The handset cannot be used.	Charge without interruption (at least 30 minutes).
The screen shows Low battery and flashes.	The battery has enough charge to be used for a short time.	Charge without interruption (at least 30 minutes).
The screen shows HANDSET X.	The battery is charged.	To keep the battery charged, place it in the telephone base or charger when not in use.

Before use

After you install your telephone or power returns following a power outage, the handset or telephone will prompt you to set the date and time.

Set date and time

1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
3. Press SELECT to save.

Check for dial tone:
Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press .Move closer to the telephone base, and then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Using the handset menu

1. Press MENU when the phone is not in use.
2. Press or until the screen displays the desired feature menu.
3. Press SELECT to enter that menu.
   • To return to the previous menu, press CANCEL.
   • To return to idle mode, press and hold CANCEL.

Configure your telephone

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

1. Press MENU when the handset is not in use.
2. Scroll to Settings, and then press SELECT twice.
3. Scroll to choose English, Français or Español, and then press SELECT.
4. Press SELECT again to save.

Set date and time

1. Press MENU when the handset is not in use.
2. Scroll to Set date/time, and then press SELECT.
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
5. Press SELECT to save.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call.

1. During a call, press .
2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operation

Handset control key panel:

Make a call

• Press or , and then dial the telephone number.

Answer a call

• Press , or any dialing key.

End a call

• Press OFF on the handset, or put the handset to the base or charger.

Speakerphone

• During a call, press on the handset to switch between speakerphone and normal handset use.

Volume

• During a call, press /VOLUME/ on the handset to adjust the listening volume.

NOTE
The handset earpiece volume setting and speakerphone volume setting are independent.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1. During a call, press MUTE on the handset or telephone base. The screen displays Muted.
2. Press MUTE again to resume the conversation.
   The screen displays Microphone ON.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.

• Press FLASH to put the current call on hold and take the new call.
• Press FLASH to switch back and forth between calls.

Find handset

Use this feature to find all system handsets.

To start paging:

• Press /FIND HANDSET on the telephone base. All idle handsets ring and display ** Paging **.

To end paging:

• Press /FIND HANDSET again on the telephone base.
  -OR-
• Press , , OFF, or any dialing key on the handset.
  -OR-
• Place the handset in the telephone base or charger.

NOTE

• Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration.

Join a call in progress

You can use up to two system handsets at a time on a home line call. You can buy additional expansion handsets (CS6709) for this telephone base. You can register up to five handsets to the telephone base.

• When a handset is on a home call, press or on another handset to join the call.
• Press OFF to exit the call. The call continues until all handsets hang up.

Transfer a call

While on an outside call, you can transfer the call from one handset to another.

1. Press MENU on your handset during a call.
2. Scroll to Transfer, and then press SELECT.
3. Use the dialing keys to enter a destination handset number.
4. To answer the intercom call, press , or any dialing key on the destination handset.

Intercom

Use the intercom features for conversations between two devices.

1. Press INT on your handset when not in use.
2. Use the dialing keys to enter a destination handset number.
3. To answer the intercom call, press , or any dialing key on the destination handset.
4. To end the intercom call, press OFF or place the handset back in the telephone base or charger.

Transfer a call using intercom

While on an outside call, you can use the intercom feature to transfer the call from one handset to another.

1. Press INT on your handset during a call.
2. The current call is put on hold. Use the dialing keys to enter a destination handset number.
3. To answer the intercom call, press , or any dialing key on the destination handset. You can now have a private conservation before transferring the call.
4. From this intercom call, you have the following options:

• You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
• You can transfer the call. Press OFF, or place your handset back in the telephone base or charger. Your handset displays Transferred.The destination handset is then connected to the outside call.
• You can press INT to switch between the outside call (Outside call displays) and the intercom call (Intercom displays).
• The destination handset can end the intercom call by pressing OFF, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

Answer an incoming call during an intercom call

If you receive an incoming call during an intercom call, there is an alert tone.

• To answer a call, press . The intercom call ends automatically.
• To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring.

Redial list

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review the redial list

1. Press REDIAL when the handset is not in use.
2. Press , , or REDIAL repeatedly until the desired entry displays.

Dial a redial list entry

• Press or to dial.

Delete a redial list entry

When the desired redial entry displays, press DELETE.

Directory

The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a directory entry

1. Press MENU when the phone is not in use.
2. Scroll to Directory then press SELECT.
3. Press SELECT again to choose Add contact.
4. Enter the number.
   • Use the dialing keys to enter the number (up to 30 digits).
5. Press SELECT to move to the name.
6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.
7. Press SELECT to save.

While entering numbers and names, you can:

• Press DELETE to erase a digit or character.
• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (for entering phone numbers only).
• Press 0 to add a space (for entering names only).
• Press to add ( appears) or to add ( appears) (for entering phone numbers only).

Review the directory

Entries are sorted alphabetically.

1. Press when the phone is not in use.
2. Scroll to browse through the directory, or use the dialing keys to start a name search (you can enter up to 3 characters for the search).
3. When the desired entry appears, press or to dial.

Dial a directory entry

• When the desired entry appears, press or to dial.

Edit a directory entry

1. When the desired entry displays, press SELECT.
2. Use the dialing keys to edit the number, and then press SELECT.
3. Use the dialing keys to edit the name, and then press SELECT to save.

Delete a directory entry:

1. When the desired entry displays, press DELETE.
2. When the screen displays Delete contact?, press SELECT.

Speed dial

You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one handset apply to all.

Assign a speed dial entry

1. Press MENU when the phone is not in use.
2. Scroll to Directory, then press SELECT.
3. Scroll to Speed dial, then press SELECT.
4. Press or or the dialing keys (0 or 2-9) to choose the desired speed dial location.
5. Press SELECT. The screen displays Copy from DIR... and then the first entry in the directory.
6. Scroll to browse to the desired entry.
   -OR-
   Use the alphabetical search to find the desired entry.
7. Press SELECT to save. You hear a confirmation. The name (up to 12 characters) appears in the selected speed dial location.

NOTES

• If the directory is empty, when you press SELECT in Step 5, the screen displays Directory empty.
• If the speed dial location you selected is occupied, the new directory entry you selected replaces the old one. Take caution not to replace entries you do not wish to delete from the speed dial locations.

Reassign a speed dial entry

1. Press MENU when the phone is not in use.
2. Scroll to Directory, then press SELECT.
3. Scroll to Speed dial, then press SELECT.
4. Press or , or use the dialing keys to choose the speed dial location you want to reassign.
5. Press SELECT twice. The screen displays Reassign SD.
6. Press SELECT. The screen displays Copy from DIR... and then the first entry of the directory.
7. Scroll to browse to the desired entry.
   -OR-
   Use the alphabetical search to find the desired entry.
8. Press SELECT to save. You hear a confirmation. The name (up to 12 characters) appears in the selected speed dial location.

Dial a speed dial number

• Press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding speed dial location.

When the speed dial location is empty, the screen displays the speed dial list. See Assign a speed dial entry to add a new entry.

Delete a speed dial entry

1. Press MENU when the phone is not in use.
2. Scroll to Directory, then press SELECT.
3. Scroll to Speed dial, then press SELECT.
4. Press or , or use the dialing keys to choose the desired speed dial location, then press DELETE. The screen displays Clear SD #X?
5. Press SELECT to confirm. You hear a confirmation tone.

NOTE

• Deleting the speed dial entries does not affect the entries in the directory.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

1. Press CID when the phone is not in use.
2. Scroll to browse through the caller ID log. When the desired entry appears:
   • Press repeatedly to show different dialing options.
   • Press 1 repeatedly if you need to add or remove 1 in front of the phone number.
3. Press or to dial the displayed number.

Dial a caller ID log entry

• When the desired entry appears, press or to dial.

Save a caller ID log entry to the directory

1. When the desired caller ID log entry displays, press SELECT.
2. Scroll to To Directory then press SELECT.
3. Use the dialing keys to modify the number, and then press SELECT.
4. Use the dialing keys to modify the name, and then press SELECT to save.

Delete a caller ID log entry

• When the desired caller ID log entry displays, press DELETE.

Delete all caller ID log entries

• Press MENU when the phone is not in use.
  Scroll to Caller ID log and then press SELECT. Scroll to Del all calls and then press SELECT twice.

Sound settings

Key tone

You can choose from different ringer tones.

1. Press MENU when the handset is not in use.
2. Scroll to Settings, and then press SELECT.
3. Scroll to choose Key tone, and then press SELECT.
4. Scroll to choose On or Off, and then press SELECT to save.

Ringer tone

You can choose from different ringer tones.

1. Press MENU when the handset is not in use.
2. Scroll to Ringers, and then press SELECT.
3. Scroll to choose Ringer tone, and then press SELECT.
4. Scroll to sample each ringer tone, and then press SELECT to save.

NOTE

• If you turn off the ringer volume, you will not hear ringer tone samples.

Ringer volume

You can adjust the ringer volume level, or turn the ringer off.

1. Press MENU when the handset is not in use.
2. Scroll to Ringers, and then press SELECT.
3. Press SELECT to choose Ringer volume.
4. Scroll to adjust the volume, and then press SELECT to save.

NOTE

• If the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.

• Press OFF or MUTE on the handset. The handset displays and Ringer muted briefly.

Quiet mode

You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.

1. Press and hold on the handset or telephone base when idle.
2. Use the dialing keys (0-9) to enter the duration, and then press SELECT to save.
   • To turn off the quiet mode, press and hold on the handset or telephone base when idle.

Expand your telephone system

You can add new handsets (CS6709, purchased separately) to your telephone system. Your telephone base supports a maximum of five handsets.
For more details, refer to the user's manual that comes with your CS6709 new handset.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all.	Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
The display shows No line. I cannot hear the dial tone.	Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
	You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The display shows To register HS... and ...see manual alternately. The handset does not work at all.	The handset is deregistered from the telephone base. Place the handset in the telephone base to register it back. The handset shows Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete.
I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English.	While the handset is not in use, press MENU and then enter 364 to change the handset LCD language back to English.

Technical specifications

Frequency control	Crystal controlled PLL synthesizer
Transmit frequency	Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz
Channels	5
Nominal effective range	Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use.
Power requirements	Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V DC @ 400mA
Memory	Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters