VTech CS6114 - DECT 6.0 Cordless Telephone Manual

What's in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Handset overview

1. Handset earpiece
2. LCD display
3. CID/VOL-
   • Review the caller ID log when the telephone is not in use.
   • Scroll down while in a menu, or in the directory, caller ID log or redial list.
   • Move the cursor to the left when entering numbers or names.
   • Decrease the listening volume during a call.
4. /FLASH
   • Make or answer a call.
   • Answer an incoming call when you receive a call waiting alert.
5. 1
   • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory.
6. TONE
   • Switch to tone dialing temporarily during a call.
7. MUTE/DELETE
   • Mute the microphone during a call.
   • Silence the handset ringer temporarily while the phone is ringing.
   • Delete the displayed entry while reviewing the directory, caller ID log or redial list.
   • Delete digits or characters when entering numbers or names.
8. Microphone
9. Charging pole
10. MENU/SELECT
    • Show the menu.
    • While in a menu, press to select an item, or save an entry or setting.
11. /VOL+
    • Review the directory when the phone is not in use.
    • Scroll up while in a menu, or in the directory, caller ID log or redial list.
    • Move the cursor to the right when entering numbers or names.
    • Increase the listening volume during a call.
12. OFF/CANCEL
    • Hang up a call.
    • Return to the previous menu or idle mode without making changes.
    • Delete digits while predialing.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Erase the missed call indicator while the handset is not in use.
13. 0/OPER
    • Enter space character during text editing.
14. #
    • Show other dialing options when reviewing a caller ID log entry.
15. REDIAL/PAUSE
    • Review the redial list.
    • Insert a dialing pause while dialing or entering numbers into the directory.
16. Battery compartment cover

Telephone base overview

1. /FIND HANDSET
   • Page all system handsets.
2. Charging pole

Charger overview

1. Charging pole

Display icons overview

	The battery icon flashes when the battery is low and needs charging.
	The battery icon animates when the battery is charging.
	The battery icon becomes solid when the battery is fully charged.
	There are new voicemail received from your telephone service provider.
NEW	There are new caller ID log entries.

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

NOTES

• Use only the adapters provided.
• Make sure the electrical outlets are not controlled by wall switches.
• The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

TIP

• If you subscribe to digital subscriber line (DSL) high- speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.
  

Connect the telephone base

Connect the charger

Mount the telephone base

Install and charge the battery

Install the battery

Install the battery as shown below.

NOTES

• Use only supplied battery.
• Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
• If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Charge the battery

Place the handset in the telephone base or the charger to charge.

Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

NOTES

• For best performance, keep the handset in the telephone base or charger when not in use.
• The battery is fully charged after 16 hours of continuous charging.
• If you place the handset in the telephone base or the charger without plugging in the battery, the screen displays No battery.

Battery indicators	Battery status	Action
The screen is blank, or displays Put in charger and flashes.	The battery has no or very little charge. The handset cannot be used.	Charge without interruption (at least 30 minutes).
The screen displays Low battery and flashes.	The battery has enough charge to be used for a short time.	Charge without interruption (about 30 minutes).
The screen displays HANDSET X.	The battery is charged.	To keep the battery charged, place it in the telephone base or charger when not in use.

Before use

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time.

Set date and time

1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
3. Press SELECT to save.

Check for dial tone

Press . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range or no pwr at base.

If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.

If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Use the handset menu

1. Press MENU when the phone is not in use.
2. Press or until the screen displays the desired feature menu.
3. Press SELECT.

• To return to the previous menu, press CANCEL.
• To return to idle mode, press and hold CANCEL.

Configure your telephone

Set language

The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

1. Press MENU when the handset is not in use.
2. Scroll to Settings, then press SELECT twice.
3. Scroll to choose English, Français or Español.
4. Press SELECT twice to save your setting.

Set date and time

1. Press MENU on the handset when not in use.
2. Scroll to Set date/time and then press SELECT.
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
5. Press SELECT.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call.

1. During a call, press TONE .
2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operations

Handset control key panel:

Make a call

• Press , and then dial the telephone number.

Answer a call

• Press or any of the dialing keys.

End a call:

• Press OFF or put the handset back in the telephone base or charger.

Volume

• During a call, press VOL- or VOL+ to adjust the listening volume.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

1. During a call, press MUTE. The handset displays Muted.
2. Press MUTE again to resume the conversation. The handset displays Microphone on briefly.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

• Press FLASH to put the current call on hold and take the new call.
• Press FLASH at any time to switch back and forth between calls.

Find handset

Use this feature to find the system handset.

To start paging:

• Press /FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging **.

To end paging:

• Press /FIND HANDSET at the telephone base.
  -OR-
• Press or any of the dialing keys on the handset.

NOTE

• Do not press and hold /FIND HANDSET for more than four seconds. It may lead to handset deregistration.

Redial list

Each handset stores the last five telephone numbers dialed. When there are already five entries, the oldest entry is deleted to make room for the new entry.

Review and dial a redial list entry

1. Press REDIAL when the handset is not in use.
2. Press , or REDIAL repeatedly until the desired entry displays.
3. Press to dial.

Delete a redial list entry

• When the desired redial entry displays, press DELETE.

Directory

The directory can store up to 30 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a directory entry

1. Enter the number when the phone is not in use. Press MENU, then go to Step 3.
   -OR-
   Press MENU when the phone is not in use, then press SELECT to choose Directory.
   Press SELECT again to choose Add contact.
2. Use the dialing keys to enter the number.
   -OR-
   Copy a number from the redial list by pressing REDIAL and then press , or REDIAL repeatedly to select a number. Press SELECT to copy the number.
3. Press SELECT to move on to enter the name.
4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
5. Press SELECT to save.

While entering names and numbers, you can:

• Press DELETE to backspace and erase a digit or character.
• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (for entering numbers only).
• Press 0 to add a space (for entering names only).

Review a directory entry

Entries are sorted alphabetically.

1. Press when the phone is not in use.
2. Scroll to browse through the directory, or use the dialing keys to start a name search.

Delete a directory entry

1. When the desired entry displays, press DELETE.
2. When the handset displays Delete contact?, press SELECT.

Edit a directory entry

1. When the desired entry displays, press SELECT.
2. Use the dialing keys to edit the number, then press SELECT.
3. Use the dialing keys to edit the name, then press SELECT.

Dial a directory entry

• When the desired entry appears, press to dial.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

1. Press CID when the phone is not in use.
2. Scroll to browse through the caller ID log.

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed call indicator no longer displays.

If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.

Dial a caller ID log entry

• When the desired entry appears, press to dial.

Save a caller ID log entry to the directory

1. When the desired caller ID log entry displays, press SELECT.
2. Use the dialing keys to modify the number, if necessary. Then press SELECT.
3. Use the dialing keys to modify the name, if necessary. Then press SELECT.

Delete the caller ID log entries

• When the desired caller ID log entry displays, press DELETE.

To delete all caller ID log entries:

1. Press MENU when the phone is not in use.
2. Scroll to Caller ID log and then press SELECT.
3. Scroll to Del all calls then press SELECT twice.

Sound settings

Key tone

You can turn the key tone on or off.

1. Press MENU when the handset is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to choose Key tone, then press SELECT.
4. Press or to choose On or Off, then press SELECT to save.

Ringer tone

You can choose from different ringer tones for each handset.

1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT.
3. Scroll to choose Ringer tone, then press SELECT.
4. Press or to sample each ringer tone, then press SELECT to save.

NOTE

• If you turn off the ringer volume, you will not hear ringer tone samples.

Ringer volume

You can adjust the ringer volume level, or turn the ringer off.

1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT twice.
3. Press or to sample each volume level, then press SELECT to save.

NOTE

• When the ringer volume is set to Off, the handset still rings when you press /FIND HANDSET at the telephone base.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

• Press CANCEL or MUTE. The handset displays Ringer muted.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail

When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

NOTE

• After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Turn off the new voicemail indicators

If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.

NOTE

• This feature turns off the indicators only, it does not delete your voicemail messages.

1. Press MENU when the phone is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to Clr voicemail and then press SELECT.
4. Press SELECT again to confirm.

Register a handset

When your handset is deregistered from the telephone base, follow the steps below to register it back to the telephone base.

1. Remove the handset from the telephone base.
2. Press and hold /FIND HANDSET at the telephone base for about four seconds until the IN USE light turns on.
3. Then press # on the handset. It displays Registering...

The handset show Registered and you hear a beep when the registration process completes. The registration process takes about 60 seconds to complete.

General product care

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595- 9511 for customer service.

My telephone does not work at all.	Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
The display shows No line. I cannot hear the dial tone.	Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
	You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English.	While the handset is not in use, press MENU and then enter 364# to change the handset LCD language back to English.

Technical specifications

VTech Communications, Inc.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2016 VTech Communications, Inc.
All rights reserved. 03/17. CS6114-X_ACIB_V8.0
Document order number: 91-007041-080-100

Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news.