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VTech LS6381, LS6381-2, LS6381-3, LS6381-4 Manual

What's in the box

Connect and install

  1. Connect the telephone base
    If you subscribe to digital subscriber line (DSL) highspeed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.
  2. Install the battery
    Connect and install - Step 1
  3. Connect the charger
  4. Charge the battery
    Connect and install - Step 2

Overview

Handset
Overview - Handset

  1. LCD display
  2. CHARGE light
  3. MENU/SELECT
    • Display the menu.
    • Select an item or save an entry or setting while in the menu.
  1. VOICE
    • Activate the voice-controlled application of one of the connected devices when the system is in idle. If there is no paired device, then the handset will prompt Pair cell first to remind you for remote voice control activation.
  2. OFF/CANCEL
    • Hang up a call.
    • Return to the previous menu or idle mode without making changes.
    • Delete digits while predialing.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Press and hold to erase the missed call indicator while the handset is not in use.
  3. OPER 0
    • Enter space character during text editing.
  4. QUIET #
    • Press and hold to set and turn on the QUIET mode, or turn it off.
    • When reviewing a caller ID log entry, press repeatedly to view other dialing options.
  5. CALL BLOCK
    • Block the incoming call when the telephone is ringing.
    • When on a call, press to block the call.
    • Show the Smart call blocker menu when idle.
  1. MUTE/DELETE
    • Mute the microphone during a call.
    • Mute the ringer temporarily when the handset is ringing.
    • Delete an individual entry while reviewing the caller ID log, the phonebook or the redial memory.
    • Delete digits while predialing.
    • Delete the playing message or the recorded announcement during message or announcement playback.
    • Show phonebook entries.
      CID
    • Review the caller ID log.
      VOLUME
  • Move the cursor to the left or right while entering names or numbers.
  • Increase or decrease the listening volume when on a call, or increase or decrease the message playback volume.
  1. REDIAL/PAUSE
    • Review the redial list.
    • Insert a dialing pause while dialing or entering numbers into the phonebook.
  2. CELL
  • Make or answer a cell call.
  • Answer an incoming cell call when you hear a call waiting alert during a cell call.
  • Call back the caller if the caller's number is available while reviewing caller ID log.
  1. HOME/FLASH
    • Make or answer a home call.
    • Answer an incoming home call when you hear a call waiting alert.
    • Call back the caller if the caller's number is available while reviewing caller ID log.
  2. 1
  • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.
  • Press and hold to set or dial your voicemail number.
  1. TONE / aA
  • Switch to tone dialing temporarily during a call if you have pulse service.
  • Change the next letter to upper or lower case while entering names.
  • Make or answer a home call or cell call using the speakerphone.
  • Turn on or off the handset speakerphone.

Handset display

The handset battery is low and needs charging.
The handset battery is charging.
The handset battery is fully charged.
Handset ringer is off.
New voicemail received from your telephone service provider.
NEW The entry you are reviewing is new in the caller ID log.
Displays when Home line is in use.
Bluetooth device is paired and active.
Bluetooth device / Cell line is in use.
ANS ON Answering system is on.
Handset displays the current message number being played and the total number of new/old messages recorded.
ECO The ECO mode activates automatically to reduce power consumption when the handset is within range of the telephone base.

Telephone base
Telephone base Overview

  1. Charging pole
  2. (Volume up)
    • Increase the base's speaker/ringer volume.
  3. (Volume down)
    • Decrease the base's speaker/ringer volume.
  4. (Cell line)
  • Answer a cell call.
  • Flashes quickly when there is an incoming cell call.
  • Flashes slowly when a cell call is on hold.
  • When a handset is on a cell call, press to join the call.
  1. (Home line)
    • Answer a home call.
    • Flashes quickly when there is an incoming home call.
    • Flashes slowly when a home call is on hold.
    • When a handset is on a home call, press to join the call.
    • Page all system handsets.
    • Answer an incoming home or cell call when you receive a call waiting alert.
  1. (Device 1 / Device 2 slots)
  • Press to switch between device 1 slot and device 2 slot.
  • Press and hold for four seconds to add a cell phone or personal computer.
  • Blue LED is steady on when the telephone paired and connected a Bluetooth device.
  • Blue LED flashes while pairing a Bluetooth device.
  • Purple LED is steady on when in autoconnection mode.
  • Red LED is steady on when no device paired or pairing has failed.
  • When LED is off, press to connect a paired Bluetooth device.
  1. (Answering system)
  • Turn the built-in answering system on or off.
  • LED is steady on when answering system is on.
  • LED flashes when there are new messages.
  1. (Mute)
    • Mute the microphone during a call.
    • LED flashes when microphone is muted.
    • Silence the ringer temporarily while the telephone base is ringing.

Setup

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker* and answering system through voice guide.

Date and time
Follow the steps below to set the date and time. For example, if the date is 25 April, 2022, and the time is 12:05 PM:

When the handset prompts you to set the date and time:

  1. Enter the date.
  2. Press SELECT.
  3. Enter the time.
  4. Press SELECT.

Follow the following steps to set the date and time if you skipped the prompt.

  1. Press MENU.
  2. Press CID or to scroll to Set date/time, then press SELECT.
  3. Enter the date, then press SELECT.
  4. Enter the time, then press SELECT.

LCD language setting
If you accidentally set the LCD language to Spanish or French, you can change the LCD language back to English while the telephone is not in use:

  • On the handset, press MENU and then enter 364#.

Voice guide for Smart call blocker / Answering system
After setting the date and time, the handset will prompt if you want to set Smart call blocker, and the answering system. For more details, see Use voice guide to set Smart call blocker and Use voice guide to set Answsering system in the Complete user's manual.
When the handset prompts you to set up the Smart call blocker via voice guide:

  1. Press MENU on the handset to start voice guide setup.
  2. "Hello! This voice guide will assist you with the basic setup of Smart call blocker"
  3. Input the designated option numbers as instructed in the voice guide.

This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

When the handset prompts you to set up the answering system via voice guide:

  1. Press MENU on the handset to start voice guide setup.
  2. "This voice guide will assist you with the basic setup of your answering system"
  3. Input the designated option numbers as instructed in the voice guide.

Operate

Make a home call

Handset:

  1. Press - OR -
  2. Enter the phone number.
  3. Press on the base to join the home call.

Make a cell call

  1. Enter the phone number.
    Handset:
  2. Press
  3. Press on the base to join the cell call.

Answer a home call
Handset:
Press - OR -
Telephone base:

Answer a cell call
Handset:
Press - OR -

Telephone base:

End a home call

Handset: Telephone base:
Press

End a cell call

Handset: Telephone base:
Press

Volume

Handset: Telephone base:
Press

Need help?

For operations and guides to help you using your telephone system, and for latest information and supports, go and check the online help topics and online FAQs. Use your smartphone or mobile device to access our online help.

  • Go to https://help.vtechphones.com/ls6381 ; https://help.vtechphones.com/vs324 ; OR
  • Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device's camera up to the QR code and frame it.

Tap the notification to trigger the redirection of the online help.

  • If the QR code is not clearly displayed, adjust your camera's focus by moving your device closer or further away until it is clear.

You can also call our Customer Support at 1 (800) 595-9511 [in US] or 1 (800) 267-7377 [in Canada] for help.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

Review caller ID log entries

  1. Press CID.
  2. Press CID or to browse the entries.

Dial a caller ID log entry
When your desired caller ID entry displays on the handset screen:


Press - OR - - OR -

Save a caller ID log entry to the phonebook
When your desired caller ID entry displays on the handset:

  1. Press MENU.
  2. Press SELECT to choose To Phonebook.
  3. Edit the number if needed, then press SELECT.
  4. Edit the name if needed, then press SELECT.

Delete a caller ID log entry
When your desired caller ID entry displays on the handset screen:


Press MUTE/DELETE.

Phonebook

Phonebook
The phonebook can store up to 1,000 entries, which are shared by all handsets and the telephone base. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a phonebook entry

  1. Press MENU.
  2. Press CID or to scroll to Phonebook, then press SELECT.
  3. Press SELECT to select Add new entry.
  4. Enter the number, then press SELECT.
  5. Enter the name, then press SELECT.

Delete a phonebook entry
When your desired phonebook entry displays:

  1. Press MUTE/DELETE.
  2. Press SELECT.

Review phonebook entries

  1. Press .
  2. Press CID or to browse the entries.

Dial a phonebook entry
When your desired phonebook entry displays:


Press - OR - - OR -

Answering system

About the built-in answering system and voicemail service
For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).

Built-in answering system VS Voicemail service

Built-in answering system
Voicemail service
Supported by Telephone system Telephone service provider
Subscription No Yes
Fees No May apply
Answer incoming calls
  • After 4 rings by default.
  • It can be changed in the handset menu.
  • Usually after 2 rings.
  • It can be changed by contacting your telephone service provider.
Storage Telephone system Server or System
Display new messages
  • Handset - XX new messages
  • Telephone base - LED flashes
  • Handset - or New voicemail
Retrieve messages
  • Press MENU, and then select Play messages on the handset; OR
  • Access remotely with an access code.
  • Press and hold on the dialpad, and enter an access number from your telephone service provider; OR
  • Press and hold to dial if you have saved the access number.

Turn the built-in answering system on or off
Telephone base:

Press
Press to turn on; press again to turn off.

Handset:

  1. Press MENU.
  2. Press CID or to scroll to Answering sys, then press SELECT.
  3. Press CID or to scroll to Answer on/off, then press SELECT.
  4. Press CID or to scroll to On or Off, then press SELECT to confirm.

Message playback

  1. Press MENU.
  2. Press SELECT to select Play messages.

Options while message playback
Skip a message
Press

Repeat the playing message
Press

Play previous message
Press

Delete the playing message
Press

Delete all messages

  1. Press MENU.
  2. Press CID or to scroll to Answering sys, then press SELECT.
  3. Press CID or to scroll to Delete all old, then press SELECT.

Set number of rings
You can set your answering system to answer calls at least two rings earlier than your voicemail service. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Thus, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

  1. Press MENU.
  2. Press CID or to scroll to Answering sys, then press SELECT.
  3. Press CID or to scroll to Ans sys setup, then press SELECT.
  4. Press CID or to scroll to # of rings, then press SELECT.
  5. Press CID or to scroll to desired number of rings, then press SELECT.

informationNOTE
You can set the answering system to answer an incoming call after 2, 3, 4, 5 or 6 rings; or Toll saver. If you choose Toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside your local area.

Technical specifications

Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Power requirement
informationwarning
Handset: 2.4V Ni-MH
battery Telephone base: 5V DC @ 1A
Charger: 6V DC @ 0.4A
Memory Phonebook: 1000 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
Call block: 1000 entries

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

  1. Read and understand all instructions.
  2. Follow all warnings and instructions marked on the product.
  3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  4. Do not install the telephone base at a height above 2 meters.
  5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet basement or shower.
  6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
  7. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.
  8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
  9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
  10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
  11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
  12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
  13. Do not overload wall outlets and extension cords.
  1. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
    • When the power supply cord or plug is damaged or frayed.
    • If liquid has been spilled onto the product.
    • If the product has been exposed to rain or water.
    • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
    • If the product has been dropped and the telephone base and/or handset has been damaged.
    • If the product exhibits a distinct change in performance.
  2. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
  3. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
  4. Only put the handset of your telephone next to your ear when it is in normal talk mode.
  5. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
  6. For pluggable equipment, the socketoutlet shall be installed near the equipment and shall be easily accessible.

  1. Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used. Use only the supplied rechargeable batteries or replacement batteries (BT162342/BT262342). Do not dispose of batteries in a fire. They may explode. Dispose of used battery according to the instruction. Disconnect the telephone line from the equipment before open the battery door.
  • Do not use the battery in following conditions:
    • High or low extreme temperature during use, storage or transportation.
    • Replacement of a battery with an incorrect type that can defeat a safeguard.
    • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
    • Leaving a batteryin an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
    • A battery subjected to extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
  1. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
  2. The applied nameplate is located at the bottom or near of the product.
    SAVE THESE INSTRUCTIONS

Battery

  • Use only the batteries provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to phones.vtechcanada.com or call 1 (800) 267-7377.
  • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
  • Exercise care in handling batteries in order not to create a short circuit with conductive materials.
  • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients

  • Should keep wireless telephones at least six inches from the pacemaker.
  • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

  • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
  • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
  • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
  • Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Go to www.vtechphones.com (US) to register your product for enhanced warranty support and latest VTech product news. Go to phones.vtechcanada.com (CA) for latest VTech product news.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download VTech LS6381, LS6381-2, LS6381-3, LS6381-4 Manual

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