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VTech CS5129 Manual

Introduction

This abridged user's manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.
Please refer to the online user's manual for a full set of installation and operation instructions at www.vtechphones.com.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR ® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR ® label indicating it meets the latest energy efficiency guidelines.

What's in the box

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Telephone base overview

Telephone base overview

  1. Message window
    • Repeat a message.
    • Press twice to play the previous message.
    • Skip to the next message.
    • Delete the playing message.
    • Press twice to delete all old messages.
    • Play messages.
    • Stop playing messages.
    • Adjust the listening volume.
    • Adjust the telephone base ringer volume.
    • Page all system handsets.
    • Turn on or off the answering system.
  2. light
    • On if the answering system is on.
  3. light
    • Flashes when there is an incoming call, or another telephone sharing the same line is in use.
    • On when the telephone is in use, or the answering system is answering a call.
  4. Charging pole

Handset overview

Handset overview

  1. Handset earpiece
  2. LCD display
    • Show the menu.
    • While in a menu, press to select an item, or save an entry or setting.
    • Hang up a call.
    • Return to the previous menu or idle mode without making changes.
    • Delete digits while predialing.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Erase the missed call indicator while the handset is not in use.
    • Turn on or off the quiet mode.
    • Show other dialing options when reviewing a caller ID log entry.
    • Press to start an intercom conversation or transfer a call (for multi-handset models only).
  3. Microphone
    • Mute the microphone during a call.
    • Silence the handset ringer temporarily while the phone is ringing.
    • Delete the displayed entry while reviewing the phonebook, caller ID log, call block list or redial list.
    • Delete digits or characters when entering numbers or names.
    • Make or answer a call using the handset speakerphone.
    • During a call, press to switch between the speakerphone and the handset earpiece.
    • Switch to tone dialing temporarily during a call.
    • Press to add a space when entering names.
    • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook.
    • Press and hold to set or dial your voicemail number.
    • Make or answer a call.
    • Answer an incoming call when you receive a call waiting alert.
    • Review the redial list.
    • Insert a dialing pause while dialing or entering numbers into the phonebook.
    • Review the phonebook when the phone is not in use.
    • Scroll up while in a menu, or in the phonebook, caller ID log or redial list.
    • Move the cursor to the right when entering numbers or names.
    • Increase the listening volume during a call or message playback.
    • Review the caller ID log when the telephone is not in use.
    • Scroll down while in a menu, or in the phonebook, caller ID log or redial list.
    • Move the cursor to the left when entering numbers or names.
    • Decrease the listening volume during a call or message playback.
  4. light
    • On when the handset is charging.

Charger overview

Charger overview

  1. Charging pole

Display icons overview

The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
The handset ringer is turned off.
There are new voicemail received from your telephone service provider.
NEW There are new caller ID log entries.
ANS ON The answering system is turned on.
The message number currently playing and total number of new/old messages recorded.
ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

Connect

You can choose to connect the telephone base for desktop usage or wall mounting.

informationNOTES

  • Use only the adapters provided.
  • Make sure the electrical outlets are not controlled by wall switches.
  • The adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

informationTIP

  • If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you install a DSL filter (not included) between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information.

Connect the telephone base
Connect the telephone base

Connect the charger

Mount the telephone base
Mount the telephone base

Install the battery

Install the battery as shown below.

informationNOTES
Install the battery

  • Use only supplied battery.
  • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
  • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Check the battery level

After you have installed the battery, check the battery level on the handset screen.

  • If the battery icon is , or , then go to Before use section to set the date and time, and set the answering system through voice guide.
  • If the screen is blank, or flashes, then the battery needs to be charged. Go to Charge the battery section before you do any setting or operation.

Charge the battery

Place the handset in the telephone base or the charger to charge.
Charge the battery
Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).

informationNOTES

  • PressCANCEL or place the handset in the charger will bypass the set date and time, and voice guide.
  • For best performance, keep the handset in the telephone base or charger when not in use.
  • The battery is fully charged after 12 hours of continuous charging.
  • If you place the handset in the telephone base or the charger without plugging in the battery, the screen displaysNo battery.
Battery indicators Battery status Action
The screen is blank, or displays Put in charger and flashes. The battery has no or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes).
The screen displays Low battery and flashes. The battery has enough charge to be used for a short time. Charge without interruption (about 30 minutes).
The screen displays HANDSET X. The battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

To manually set the date and time and the answering system, refer to Configure your telephone and Set your built-in answering system sections.
To manually initiate the voice guide, refer to Voice guide under Set your built-in answering system section.

Before use

After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and the answering system through voice guide.

Set date and time
informationNOTE

  • Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
  1. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
  2. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
  3. PressSELECT to save.
    After the setting for the date and time, the handset will display Voice guide to... and set up Ans sys? alternatively.

Set answering system through voice guide
This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

  1. PressSELECT to start the voice guide for the answering system setup. You hear the voice prompt "Hello! This voice guide will assist you with the basic setup of your answering system."
  2. Setup your answering system by inputting the designated numbers as instructed in the voice guide.

Check for dial tone
Press . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:

  • Make sure the installation procedures described above are properly done.
  • It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Use the handset menu

  1. PressMENU when the phone is not in use.
  2. Press or until the screen displays the desired feature menu.
  3. PressSELECT.
    • To return to the previous menu, pressCANCEL.
    • To return to idle mode,press and hold CANCEL.

Configure your telephone

Set language
The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.

  1. PressMENU when the handset is not in use.
  2. Scroll toSettings, then press SELECT twice.
  3. Scroll to chooseEnglish, Français or Español.
  4. PressSELECT to save your setting.

Set date and time
informationNOTE

  • Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp.
  1. PressMENU on the handset when not in use.
  2. Scroll toSet date/time and then press SELECT.
  3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY). Then press SELECT.
  4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then press or to choose AM or PM.
  5. PressSELECT.

Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call.

  1. During a call, pressTONE .
  2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.

Telephone operations

Handset control key panel:
Handset control key panel

Make a call

  • Press or , and then dial the telephone number.

Answer a call

  • Press , or any of the dialing keys.

End a call

  • Press OFF or put the handset back in the telephone base or charger.

Speakerphone

  • During a call, press on the handset to switch between speakerphone and handset earpiece.

Volume

  • During a call, press /VOLUME/ to adjust the listening volume.

Mute
The mute function allows you to hear the other party but the other party cannot hear you.

  1. During a call, pressMUTE. The handset displays Muted.
  2. PressMUTE again to resume the conversation. The handset displays Microphone on briefly.

Join a call in progress (for multiple handset models only)
You can use up to four handsets at a time on an outside call.

  • When a handset is already on a call, press or on another handset to join the call.
  • To exit the call, pressOFF on the handset or place it in the telephone base or charger. The call continues until all handsets hang up.

Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

  • PressFLASH to put the current call on hold and take the new call.
  • PressFLASH at any time to switch back and forth between calls.

Find handset
Use this feature to find the system handset.

To start paging:

  • Press FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging **.

To end paging:

  • PressFIND HANDSET at the telephone base.
    -OR-
  • Press,, OFF or any of the dialing keys on the handset.
    -OR-
  • Place the handset in the telephone base or charger.

informationNOTE

  • Do not press and hold FIND HANDSET for more than four seconds. It may lead to handset deregistration.

Redial list

Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.

Review and dial a redial list entry

  1. PressREDIAL when the handset is not in use.
  2. Press, or REDIAL repeatedly until the desired entry displays.
  3. Press to dial.

Delete a redial list entry

  • When the desired redial entry displays, press DELETE.

Intercom

Use the intercom features for conversations between two handsets.

  1. PressINT on your handset when not in use. Use the dialing keys to enter a destination handset number if necessary.
  2. To answer the intercom call, press, INT or any dialing key on the destination handset.
  3. To end the intercom call, pressOFF or place the handset back in the telephone base or charger.

Answer an incoming call during an intercom call
If you receive an incoming call during an intercom call, there is an alert tone.

  • To answer the outside call, press. The intercom call ends automatically.
  • To end the intercom call without answering the outside call, pressOFF. The telephone continues to ring.

Transfer a call
While on an outside call, you can use the intercom feature to transfer the call from one handset to another.

  1. PressINT on your handset during a call. The current call is put on hold. Use the dialing keys to enter a destination handset number if necessary.
  2. To answer the intercom call, press, or any dialing key on the destination handset. You can now have a private conservation before transferring the call.
  3. PressOFF on your originating handset, or place it back in the telephone base or charger.
    Your originating handset displays Line in use. The destination handset is then connected to the outside call.

Phonebook

The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.

Add a phonebook entry

  1. Enter the number when the phone is not in use. Press MENU, then go to Step 3.
    -OR-
    Press MENU when the phone is not in use, then press or to scroll to Phonebook. Press SELECT twice to choose Add new entry.
  2. Use the dialing keys to enter the number.
    -OR-
    Copy a number from the redial list by pressing REDIAL and then press , or REDIAL repeatedly to select a number. Press SELECT to copy the number.
  3. PressSELECT to move on to enter the name.
  4. Use the dialing keys to enter the name. Additional key presses show other characters of that particular key.
  5. PressSELECT to save.

While entering names and numbers, you can:

  • PressDELETE to backspace and erase a digit or character.
  • Press and hold DELETE to erase the entire entry.
  • Press or to move the cursor to the left or right.
  • Press and hold PAUSE to insert a dialing pause (for entering numbers only).
  • Press 0 to add a space (for entering names only).

Review a phonebook entry
Entries are sorted alphabetically.

  1. Press when the phone is not in use.
  2. Scroll to browse through the phonebook, or use the dialing keys to start a name search.

Delete a phonebook entry

  1. When the desired entry displays, pressDELETE.
  2. When the handset displaysDelete contact?, press SELECT.

Edit a phonebook entry

  1. When the desired entry displays, pressSELECT.
  2. Use the dialing keys to edit the number, then pressSELECT.
  3. Use the dialing keys to edit the name, then pressSELECT.

Dial a phonebook entry

  • When the desired entry appears, press or to dial.

Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Review a caller ID log entry

  1. PressCID when the phone is not in use.
  2. Scroll to browse through the caller ID log.

Missed call indicator
When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.

Handset control key panel:
Handset control key panel

Dial a caller ID log entry

  • When the desired entry appears, press or to dial.

Save a caller ID log entry to the phonebook

  1. When the desired caller ID log entry displays, pressSELECT.
  2. PressSELECT to choose To Phonebook.
  3. Use the dialing keys to edit the number, if necessary. Then pressSELECT.
  4. Use the dialing keys to edit the name, if necessary. Then pressSELECT.

Delete the caller ID log entries

  • When the desired caller ID log entry displays, press DELETE.

To delete all caller ID log entries:

  1. PressMENU when the phone is not in use.
  2. Scroll toCaller ID log and then press SELECT.
  3. Scroll toDelete all then press SELECT twice.

Call block

If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list can store up to 20 entries.

Block unknown calls

  1. PressMENU when the handset is not in use.
  2. Scroll toCall block and then press SELECT.
  3. Scroll to chooseCalls w/o num, and then press SELECT.
  4. Scroll to chooseUnblock or Block, and then press SELECT to save.

Add a call block list entry

  1. PressMENU when the handset is not in use.
  2. Scroll toCall block and then press SELECT.
  3. PressSELECT to choose Block list.
  4. Scroll to chooseAdd new entry, and then press SELECT.
  5. Use the dialing keys to enter the number (up to 30 digits).
  6. PressSELECT to move on to enter the name.
  7. Use the dialing keys to enter the name (up to
  8. 15 characters). Additional key presses show other characters of that particular key.
  9. PressSELECT to save.

Review call block list

  1. PressMENU when the handset is not in use.
  2. Scroll toCall block and then press SELECT.
  3. PressSELECT to choose Block list.
  4. PressSELECT to choose Review.

Edit a call block list entry

  1. When the desired entry displays, pressSELECT.
  2. Use the dialing keys to edit the number, and then pressSELECT.
  3. Use the dialing keys to edit the name, and then pressSELECT to save.

Save a caller ID log entry to call block list

  1. When the desired caller ID log entry displays, pressSELECT.
  2. Scroll toTo Call block, and then press SELECT.
  3. Use the dialing keys to edit the number, and then pressSELECT.
  4. Use the dialing keys to edit the name, and then pressSELECT to save.

Delete a call block list entry

  • When the desired call block list entry displays, press DETELE.

Mute first ring
Your telephone rings once for blocked calls. You can choose to mute the first ring for all incoming calls, so that there will be no ring for blocked calls. By default, the first ring is set to On.

  1. PressMENU when the handset is not in use.
  2. Press7464# on the handset.
  3. Press or to chooseFirst ring: On to keep the first ring, or First ring: Off to mute the first ring.
  4. PressSELECT to save.

informationNOTE

  • If you have muted the first ring, you will hear one ring less before the answering system and voicemail answer the incoming calls.

Sound settings

Key tone
You can turn the key tone on or off.

  1. PressMENU when the handset is not in use.
  2. Scroll toSettings and then press SELECT.
  3. Scroll to chooseKey tone, then press SELECT.
  4. Press or to choose On or Off, then press SELECT to save.

Ringer tone
You can choose from different ringer tones for each handset.

  1. PressMENU when the handset is not in use.
  2. Scroll toRingers and then press SELECT.
  3. Scroll to chooseRinger tone, then press SELECT.
  4. Press or to sample each ringer tone, then pressSELECT to save.

informationNOTE

  • If you turn off the ringer volume, you will not hear ringer tone samples.

Telephone base ringer volume
Press on the telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, "Base ringer is off."

Handset ringer volume
You can adjust the handset ringer volume level, or turn the ringer off.

  1. PressMENU when the handset is not in use.
  2. Scroll toRingers and then press SELECT twice.
  3. Press or to sample each volume level, then pressSELECT to save.

informationNOTE

  • When the ringer volume is set to Off, the handset still rings when you press FIND HANDSET at the telephone base.

Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:

  • Press CANCEL or MUTE. The handset displays Ringer muted and .

To silence the telephone base ringer:

  • Press .

Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.

  1. Press and hold on the handset when idle.
  2. Use the dialing keys to enter the duration, and then pressSELECT to save.
    • To turn off the quiet mode, press and hold on the handset when idle.

About the built-in answering system and voicemail service

For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
The main differences between them are:

Category Built-in answering system Voicemail from telephone service
Storage Messages are stored in the telephone base. Messages are stored in a server or system provided by your telephone service provider.
Your messages will not be deleted automatically. You have to delete your messages manually. Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more details.
Method to retrieve messages When you received new messages, the handset displays XX new messages, and the message window on the telephone base flashes. When you received new messages, the handset displays and New voicemail.
To retrieve messages, usually there are two ways:
  • Press on the telephone base; or
  • Access remotely with an access code.
To retrieve messages, you need an access number and/ or a passcode provided by your telephone service provider.

Set your built-in answering system

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.

Telephone base control key panel:
Telephone base control key panel

Turn the answering system on or off
The answering system must be turned on to answer and record messages.

To turn on or off with the telephone base:

  • Press ANS ON/OFF to turn the built-in answering system on or off.

To turn on or off with the handset:

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toAnswer on/off and then press SELECT.
  4. Press or to chooseOn or Off and then press SELECT.

Default announcement
The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own.

Record your own announcement
The announcement can be up to 90 seconds in length.

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys then press SELECT twice.
  3. The handset announces,"To play, press 2. To record, press 7." Then press 7 to record.
  4. The handset announces,"Record after the tone. Press 5 when you are done." After the tone, speak towards the handset microphone.
  5. Press5 when done.

Play the announcement

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys then press SELECT twice.
  3. The handset announces,"To play, press 2. To record, press 7." Then press 2 to play the current announcement. Options during playback:
    1. Press/VOLUME/ to adjust the listening volume.
    2. Press5 or OFF to stop at any time.

Delete the announcement

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys then press SELECT twice.
  3. The handset announces,"To play, press 2. To record, press 7." Then press 3 to delete your own recorded announcement.

informationNOTE

  • After you deleted your own recorded announcement, the answering system answers calls with the default announcement.

Set number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toAns sys setup and then press SELECT.
  4. Scroll to# of rings and then press SELECT.
  5. Press or to choose6, 5, 4, 3, 2 or Toll saver and then press SELECT.

informationNOTE

  • If you have muted the first ring, you will hear one ring less before the answering system answers the incoming calls.

Set message alert tone
When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toAns sys setup and then press SELECT.
  4. Scroll toMsg alert tone and then press SELECT.
  5. Press or to chooseOn or Off and then press SELECT.

Voice guide
This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toVoice guide and then press SELECT. You hear the voice prompt "Hello! This voice guide will assist you with the basic setup of your answering system."
  4. Setup your answering system by inputting designated numbers as instructed in the voice guide.

Use your built-in answering system

New message indication
When there are new answering system messages, the handset displays XX new messages, and the message window on the telephone base flashes.
If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

Message playback To playback messages at the telephone base:

  • Press when the phone is not in use.

Options during playback:

  • Press to adjust the listening volume.
  • Press /SKIP to skip to the next message.
  • Press/REPEAT to repeat the playing message. Press /REPEAT twice to listen to the previous message.
  • PressX/DELETE to delete the playing message. The system advances to the next message.
  • Press/STOP to stop.

To playback messages with a handset:

  • PressMENU when the phone is not in use, and then press SELECT. Options during playback:
  • Press /VOLUME/ to adjust the listening volume.
  • Press6 to skip to the next message.
  • Press4 to repeat the playing message. Press 4 twice to listen to the previous message.
  • Press3 to delete the playing message. The system advances to the next message.
  • PressOFF to stop the playback.

Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all messages with the telephone base:

  • Press X/DELETE twice when the phone is not in use.

To delete all messages with a handset:

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toDelete all old and then press SELECT.

Remote access
A two-digit security code is required to access the answering system remotely from any touchtone telephone. The preset code is 19. You can use this preset code, or set your own.

  1. Dial your telephone number from any touchtone telephone.
  2. When the system plays your announcement, enter the two-digit security code.
  3. Enter one of the following remote commands.
    Command Description
    1 Play all messages.
    2 Play only new messages.
    3 Delete the current message (during playback).
    33 Delete all old messages.
    4 Repeat the current message (during playback).
    5 Stop.
    *5 Hear a list of remote commands.
    6 Skip to the next message (during playback).
    *7 Record a new announcement.
    8 End the call.
    0 Turn the answering system on or off.
  4. Hang up or press8 to end the call.

Remote access code
You can set your own remote access code from 00 to 99.

  1. PressMENU when the phone is not in use.
  2. Scroll toAnswering sys and then press SELECT.
  3. Scroll toAns sys setup and then press SELECT.
  4. Scroll toRemote code and then press SELECT.
  5. Press the dialing keys (0-9) to enter the code, or or to select from 00 to 99, then press SELECT.

Use the built-in answering system and voicemail service

You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail
When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
informationNOTE

  • After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number
You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail.

  1. PressMENU when the phone is not in use.
  2. Scroll toSettings and then press SELECT.
  3. Scroll toVoicemail # and then press SELECT.
  4. Use the dialing keys to enter the voicemail number (up to 30 digits).
  5. PressSELECT to save.

Turn off the new voicemail indicators
If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
informationNOTE

  • This feature turns off the indicators only, it does not delete your voicemail messages.
  1. PressMENU when the phone is not in use.
  2. Scroll toSettings and then press SELECT.
  3. Scroll toClr voicemail and then press SELECT.

Expand your telephone system

You can add new handsets (CS5109), cordless headsets (IS6200) or speakerphones (MA3222 or AT&T TL80133) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices.
For more details, refer to the user's manual that comes with your new device.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all

Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.

The display shows No line

I cannot hear the dial tone.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
The display shows To register HS... and...see manual alternately. The handset does not work at all. The handset is deregistered from the telephone base.
Place the handset in the telephone base to register it.
You hear a beep when the registration process completes. This process takes about 60 seconds.

The answering system does not record messages

Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.
When the answering machine memory is full, it does not record new messages until some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.
The answering system does not announce the correct day of the week for recorded messages time stamp. Make sure you have set the date and time. See Configure your telephone section.

The messages on the answering system are incomplete

The maximum length for a message is four minutes. If a caller leaves a very long message, i.e., more than four minutes, part of it may be lost when the answering system disconnects the call.
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English. While the handset is not in use, press MENU and then enter 364# to change the handset LCD language back to English.

Technical specifications

Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset:
1921.536-1928.448 MHz
Telephone base:
1921.536-1928.448 MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Power requirements Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V DC @ 400mA
Memory Phonebook:
50 memory locations; up to 30 digits and 15 characters Caller ID log:
30 memory locations; up to 24 digits and 15 characters
Call block: 20 entries

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download VTech CS5129 Manual

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