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This abridged user's manual provides you with basic installation and use instructions. A limited set of features are described in abbreviated form.
Please refer to the online user's manual for a full set of installation and operation instructions at www.vtechphones.com.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR ® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR ® label indicating it meets the latest energy efficiency guidelines.
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
![]() | The battery icon flashes when the battery is low and needs charging. |
![]() | The battery icon animates when the battery is charging. |
![]() | The battery icon becomes solid when the battery is fully charged. |
![]() | The handset ringer is turned off. |
![]() | There are new voicemail received from your telephone service provider. |
NEW | There are new caller ID log entries. |
ANS ON | The answering system is turned on. |
![]() | The message number currently playing and total number of new/old messages recorded. |
ECO | The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base. |
You can choose to connect the telephone base for desktop usage or wall mounting.
NOTES
TIP
Connect the telephone base
Connect the charger
Mount the telephone base
Install the battery as shown below.
NOTES
After you have installed the battery, check the battery level on the handset screen.
Place the handset in the telephone base or the charger to charge.
Once you have installed the battery, the handset LCD display indicates the battery status (see the table below).
NOTES
Battery indicators | Battery status | Action |
The screen is blank, or displays Put in charger and ![]() | The battery has no or very little charge. The handset cannot be used. | Charge without interruption (at least 30 minutes). |
The screen displays Low battery and ![]() | The battery has enough charge to be used for a short time. | Charge without interruption (about 30 minutes). |
The screen displays HANDSET X. | The battery is charged. | To keep the battery charged, place it in the telephone base or charger when not in use. |
To manually set the date and time and the answering system, refer to Configure your telephone and Set your built-in answering system sections.
To manually initiate the voice guide, refer to Voice guide under Set your built-in answering system section.
After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and the answering system through voice guide.
Set date and time
NOTE
Set answering system through voice guide
This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
Check for dial tone
Press . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press
to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.
Set language
The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.
Set date and time
NOTE
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call.
Handset control key panel:
Make a call
Answer a call
End a call
Speakerphone
Volume
Mute
The mute function allows you to hear the other party but the other party cannot hear you.
Join a call in progress (for multiple handset models only)
You can use up to four handsets at a time on an outside call.
Call waiting
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.
Find handset
Use this feature to find the system handset.
To start paging:
To end paging:
NOTE
Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry.
Review and dial a redial list entry
Delete a redial list entry
Use the intercom features for conversations between two handsets.
Answer an incoming call during an intercom call
If you receive an incoming call during an intercom call, there is an alert tone.
Transfer a call
While on an outside call, you can use the intercom feature to transfer the call from one handset to another.
The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters.
Add a phonebook entry
While entering names and numbers, you can:
Review a phonebook entry
Entries are sorted alphabetically.
Delete a phonebook entry
Edit a phonebook entry
Dial a phonebook entry
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.
The caller ID log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.
Review a caller ID log entry
Missed call indicator
When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call indicator no longer displays.
If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.
Handset control key panel:
Dial a caller ID log entry
Save a caller ID log entry to the phonebook
Delete the caller ID log entries
To delete all caller ID log entries:
If you have subscribed to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list can store up to 20 entries.
Block unknown calls
Add a call block list entry
Review call block list
Edit a call block list entry
Save a caller ID log entry to call block list
Delete a call block list entry
Mute first ring
Your telephone rings once for blocked calls. You can choose to mute the first ring for all incoming calls, so that there will be no ring for blocked calls. By default, the first ring is set to On.
NOTE
Key tone
You can turn the key tone on or off.
Ringer tone
You can choose from different ringer tones for each handset.
NOTE
Telephone base ringer volume
Press on the telephone base to adjust the ringer volume when the telephone base is not in use.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, "Base ringer is off."
Handset ringer volume
You can adjust the handset ringer volume level, or turn the ringer off.
NOTE
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer without disconnecting the call. The next call rings normally at the preset volume.
To silence the handset ringer:
To silence the telephone base ringer:
Quiet mode
You can turn on the quiet mode for a period of time. During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.
For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply).
The main differences between them are:
Category | Built-in answering system | Voicemail from telephone service |
Storage | Messages are stored in the telephone base. | Messages are stored in a server or system provided by your telephone service provider. |
Your messages will not be deleted automatically. You have to delete your messages manually. | Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more details. | |
Method to retrieve messages | When you received new messages, the handset displays XX new messages, and the message window on the telephone base flashes. | When you received new messages, the handset displays ![]() |
To retrieve messages, usually there are two ways:
| To retrieve messages, you need an access number and/ or a passcode provided by your telephone service provider. |
The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes. The actual recording time depends on individual message characteristics.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.
Telephone base control key panel:
Turn the answering system on or off
The answering system must be turned on to answer and record messages.
To turn on or off with the telephone base:
To turn on or off with the handset:
Default announcement
The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in length.
Play the announcement
Delete the announcement
NOTE
Set number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when you have no new messages.
NOTE
Set message alert tone
When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off.
Voice guide
This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
New message indication
When there are new answering system messages, the handset displays XX new messages, and the message window on the telephone base flashes.
If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.
Message playback To playback messages at the telephone base:
Options during playback:
To playback messages with a handset:
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all messages with the telephone base:
To delete all messages with a handset:
Remote access
A two-digit security code is required to access the answering system remotely from any touchtone telephone. The preset code is 19. You can use this preset code, or set your own.
Command | Description |
1 | Play all messages. |
2 | Play only new messages. |
3 | Delete the current message (during playback). |
33 | Delete all old messages. |
4 | Repeat the current message (during playback). |
5 | Stop. |
*5 | Hear a list of remote commands. |
6 | Skip to the next message (during playback). |
*7 | Record a new announcement. |
8 | End the call. |
0 | Turn the answering system on or off. |
Remote access code
You can set your own remote access code from 00 to 99.
You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.
Retrieve voicemail
When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.
NOTE
Set your voicemail number
You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail.
Turn off the new voicemail indicators
If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators.
NOTE
You can add new handsets (CS5109), cordless headsets (IS6200) or speakerphones (MA3222 or AT&T TL80133) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices.
For more details, refer to the user's manual that comes with your new device.
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
My telephone does not work at all | Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use. |
The display shows No lineI cannot hear the dial tone. | Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. |
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions. | |
The display shows To register HS... and...see manual alternately. The handset does not work at all. | The handset is deregistered from the telephone base. Place the handset in the telephone base to register it. You hear a beep when the registration process completes. This process takes about 60 seconds. |
The answering system does not record messages | Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base. |
When the answering machine memory is full, it does not record new messages until some old messages are deleted. | |
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider. | |
The answering system does not announce the correct day of the week for recorded messages time stamp. | Make sure you have set the date and time. See Configure your telephone section. |
The messages on the answering system are incomplete | The maximum length for a message is four minutes. If a caller leaves a very long message, i.e., more than four minutes, part of it may be lost when the answering system disconnects the call. |
If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. | |
I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English. | While the handset is not in use, press MENU and then enter ![]() |
Frequency control | Crystal controlled PLL synthesizer |
Transmit frequency | Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz |
Channels | 5 |
Nominal effective range | Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. |
Power requirements | Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V DC @ 400mA |
Memory | Phonebook: 50 memory locations; up to 30 digits and 15 characters Caller ID log: 30 memory locations; up to 24 digits and 15 characters Call block: 20 entries |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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