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SII RP-F10 Series User Manual

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USER'S GUIDE
Thermal Printer
RP-F10 SERIES
Read this USER'S GUIDE carefully before using the printer.
Keep this USER'S GUIDE in a place where it can be accessed
quickly.

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Summary of Contents for SII RP-F10 Series

  • Page 1 USER'S GUIDE Thermal Printer RP-F10 SERIES Read this USER'S GUIDE carefully before using the printer. Keep this USER'S GUIDE in a place where it can be accessed quickly.
  • Page 2 Copyright 2019-2024 by Seiko Instruments Inc. All rights reserved. The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written approval of SII. SII reserves the right to make changes in the specifications and materials contained herein without notice and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, and listing errors.
  • Page 3 Product: AC adapter PW-G2421-W1/ PW-G2421-W2 Directive: Title 2014/30/EU EC Electromagnetic Compatibility Directive 2014/35/EU EC Low Voltage Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive Standards EN 55032 EN IEC 61000-3-2 EN 61000-3-3 EN 55035 EN 62368-1 EN IEC 63000...
  • Page 4 Federal Communications Commission (FCC) compliance statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 1. INTRODUCTION This manual describes how to handle RP-F10 series thermal printer (hereinafter referred to as printer), AC adapter and AC cable. Read through "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before using the products, and handle them safely and properly.
  • Page 6 2. SAFETY PRECAUTIONS In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products and prevent from damaging devices. WARNING Failure to follow the instructions marked with this symbol could result in severe personal injury or death. CAUTION Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage.
  • Page 7 OPERATING PRECAUTIONS The "products" shall collectively mean the printer, the AC adapter and the AC cable. WARNING Never attempt the following. Failure to follow the instructions leads to fire, electric shock, or accident. DO NOT insert any foreign objects such as a piece of metal or any liquid into the products. DO NOT touch the terminals of the products, power connector, AC plug, and DC plug.
  • Page 8 Procedures to take when in trouble Follow the instructions in the following cases. Failure to follow the instructions may lead fire, electric shock, or accident. Turn off the printer, and unplug the AC plug from the outlet in any of the following cases: Abnormal status continues.
  • Page 9 3. OPERATING PRECAUTIONS Be careful of the following precautions and use the products properly in order to deliver and maintain the full performance of the products. ■Using Products Precautions for use environment Be careful not to drop or bump the products on a hard surface. ◆...
  • Page 10 Continuous printing and paper feeding should be performed within the following time limit since the ◆ paper feed motor heats up causing malfunction. • Ambient temperature 35°C (95°F) : 4.4 minutes or less • Ambient temperature 45°C (113°F) : 3.5 minutes or less The AC adapter may get a little hot when in use.
  • Page 11 Precautions for maintenance Clean the products' cases using a soft and lint-free cloth. DO NOT use alcohol or other solvent. ◆ Before using, clean the terminals using a dry, soft, and lint-free cloth when they are dirty. If the ◆ terminals are dirty, it may cause contact failure.
  • Page 12 4. PREPARATION Make sure that the printer and its accessories are contained. Keep the package and packing materials for future transportation or long-term storage. Safety Precautions Partition Plate L Quick Start Guide Partition Plate R Printer Sample Thermal Paper...
  • Page 13 The available accessories are shown below. See "18. SPECIFICATIONS" and "19. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references. AC Cable (Above figure shows CB-JP07-20A) AC Adapter USB Cable Powered USB Cable Wall Mounting Kit...
  • Page 14 5. IDENTIFYING MODEL TYPE The printer model is identified as follows: RP-F10-x27J1-x Series F: RP-F10 series Case color W: White K: Black Interface 2: USB + USB host 3: Ethernet + USB host 4: Bluetooth + USB host 5: USB Type-C + Bluetooth + USB host When the printer is incorporated into your equipment and then supplied electric power from the ◆...
  • Page 15 6. EACH PART OF PRINTER RP-F10 series USB + USB host model Ethernet + USB host model Bluetooth + USB host model USB Type-C + Bluetooth + USB host model...
  • Page 16 1 POWER Switch 10 Platen The POWER Switch turns the power on or off. The platen brings the thermal paper into contact The LED lights when turning on the power. To with the thermal head. The platen rotates to feed turn off the power, hold down the switch for longer the paper.
  • Page 17 ■ LED Indication Printer Status LED (Color) (Lighting Pattern) Power off Power on (print-ready) Blue *2*3 Printing Green Waiting for test print Green Blink-2 Output buffer full Green Blink-1 Out-of-paper error Lime yellow Blink-1 Cover open error Lime yellow Hardware error USB host error Blink-1 USB host (no response) error...
  • Page 18 ■ Error and Recovery Procedure When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The table below shows errors and their recovery procedures. Priority Error Detail Recovery Procedure The printer becomes this state The return-waiting state is after releasing out-of-paper released after about 1 second, Return-waiting...
  • Page 19 7. POWER CONNECTION To supply power to the printer, use the AC adapter. Be sure to see "18. SPECIFICATIONS" for the AC adapter. The AC adapter and the AC cable are optional accessories. See "18. SPECIFICATIONS" and "19. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.
  • Page 20 8. LOADING THERMAL PAPER The printer uses the thermal paper roll (hereinafter referred to as thermal paper). Use the thermal paper with printing surface rolled outwards. The function settings of the printer differ depending on the thermal paper. See "11. FUNCTION SETTINGS"...
  • Page 21 Pull the thermal paper straight. Make sure that the thermal paper does not slant. Paper ejection (Top) Paper ejection (Front) 【Correct】 【Correct】 【Incorrect】 【Incorrect】 Figure 8-5 Thermal Paper Setting State Figure 8-6 Thermal Paper Setting State (Top) (Front)
  • Page 22 Push firmly the part indicated by the arrow in Figure 8-7 and Figure 8-8 to close the paper cover to avoid one side lock defect. After closing the paper cover, paper feed and paper cutting are performed automatically. Paper ejection (Top) Paper ejection (Front) Figure 8-7 Paper Cover (Top) Figure 8-8 Paper Cover (Front)
  • Page 23 ■ Thermal Paper Shape Always use the specified thermal paper. See "19. ACCESSORIES AND CONSUMABLE PARTS" for details. NOTE ◆ DO NOT use the thermal paper whose end is glued, taped or folded. ◆ Use the thermal paper whose core inside diameter is 12 mm or more and whose outside diameter is 18 mm or more.
  • Page 24 9. PREVENTION AND TREATMENT OF PAPER JAM DO NOT touch the thermal paper while the paper is being ejected or before it is cut. Covering the paper outlet or pulling out the thermal paper when ejecting may cause a paper jam, cut failure, or line feed failure.
  • Page 25 ■ Clearing Cutter Error When the cutter is locked during paper cutting due to a cutter error and the paper cover does not open, recover the printer according to the following procedure. Turn off the printer. NOTE ◆ Be sure to turn off the printer before clearing a cutter error. By operating the release lever repeatedly to the end while holding the paper cover, the cutter blade returns to the home position.
  • Page 26 10. TEST PRINT The printer can perform a test print. In the test print, such as the firmware version and setting values of function settings are printed. Install the thermal paper in the printer as instructed in "8. LOADING THERMAL PAPER". Ensure that no error occurs, and then turn off the printer.
  • Page 27 Table 10-1 Ethernet Information Item Description MAC Address MAC Address IP Address IP Address Subnet Mask Subnet Mask GateWay Address Gateway Address DHCP Client Selected DHCP Client Mode Selected Communication Speed Physical Layer and Communication Mode Figure 10-2 Sample Test Print (Ethernet + USB Host Model)
  • Page 28 Table 10-2 Bluetooth Information Item Description Auto Connection Selected iOS Auto Connection Security Mode Selected Security Mode Inquiry Response Selected Inquiry Response AssocModel Selected Association Model Printer Name Printer Name Address Bluetooth Address Figure 10-3 Sample Test Print (Bluetooth + USB Host Model)
  • Page 29 Table 10-3 USB Type-C + Bluetooth Information Item Description USB Device Class Selected USB Class Selected USB communication USB Communication Enable/Disable Connection Mode Selected USB connection mode Address Bluetooth address Printer Name Printer Name Figure 10-4 Sample Test Print (USB Type-C + Bluetooth + USB Host Model)
  • Page 30 ･For Windows: "SII Printer Setting Utility" included in the printer driver ･For iOS and Android: App "SII Printer Utility" provided by App Store or Google Play ■ Procedure for Setting Functions Using Switches To set the functions using the switches, set the printer in the Setting Mode.
  • Page 31 A message for selecting MS to be set is printed as shown in Figure 11-2 when the printer enters the Setting Mode. Press the FEED Switch the number of times corresponding to the selected MS number, and then press the POWER Switch. [MS Selection] 0 : Exit 1 : MS1...
  • Page 32 A message for selecting the setting value of the selected function is printed as a sample shown in Figure 11-4. Press the FEED Switch the number of times corresponding to the selected setting value number, and then press the POWER Switch. [Standby LED] 0 : Return to function selection 1 : Aqua...
  • Page 33 12. CONNECTING TO HOST DEVICE The printer supports the USB interface, the Ethernet interface and the Bluetooth interface. The available interface varies depending on the model, order the model of interface method to use from the following. Model Interface Product Name USB + USB host model USB interface RP-F10-x27J1-2...
  • Page 34 Figure 12-2 Printer and USB Cable Bind Figure 12-3 Printer and USB Type-C Cable Connection Figure 12-4 Printer and USB Type-C Cable Bind...
  • Page 35 Otherwise, the device may be damaged by induced lightning. ◆ For USB communication by USB Type-C + Bluetooth + USB host model, USB Power Delivery is necessary to have been mounted on the host device. Ask your SII sales representative about connectable models.
  • Page 36 ■ Bluetooth Interface Turn on the printer and pair it with the host device. In addition, by using the NFC (Near Field Communication Technology) tag built in the printer, automatic pairing between an NFC-enabled Android terminal and a printer is possible. NOTE ◆...
  • Page 37 • For Android terminal, pairing is possible using NFC or QR Code. In that case, the Android app provided by us is required. Download the Android app "SII Printer Utility" from Google Play, and install it on a host device.
  • Page 38 13. CONNECTING TO PERIPHERALS This printer can be used by connecting the peripherals (specified peripherals and recommended products) shown in Table 13-1 to the specified connectors. See "19. ACCESSORIES AND CONSUMABLE PARTS" for details of the specified peripherals and the recommended products.
  • Page 39 NOTE ◆ When connecting or disconnecting the modular cable, hold the plug. Never pull the cable. ◆ NEVER connect the modular cable to other interface connector including USB interface or Ethernet interface. ◆ NEVER connect plugs including other interface cables or phone line to the drawer kick connector.
  • Page 40 Figure 13-4 External Buzzer Installing Position Example (Ejection: Top) Figure 13-5 External Buzzer Installing Position Example (Ejection: Front) NOTE ◆ Before pasting the double-sided tape, wipe with like a dirt-free cloth so that there is no dirt or foreign matter on the pasting position. ◆...
  • Page 41 ■ USB Host Interface Connection The patterns of the peripherals being connectable to the USB host interface are shown in Table 13-2. Table 13-2 USB Host Interface Connection Pattern Connection Pattern Connection Image Customer display connection Barcode scanner connection The concurrent connection from the customer display and the barcode scanner.
  • Page 42 Figure 13-7 Printer and USB Cable (USB Host) Bind Figure 13-8 Printer and Two USB Cables Bind (USB Type-C + Bluetooth + USB Host Model) NOTE ◆ DO NOT connect except our specified peripherals and the recommended products to the USB host connector. ◆...
  • Page 43 14. SETTINGS WHEN USING 58mm PAPER WIDTH Ensure that the printer is off. Operate the release lever to open the paper cover. Put the attached partition plate L and partition plate R into the paper holder with slanting position as shown in Figure 14-1.
  • Page 44 Slide down the partition plate L and the partition plate R along the inner wall of the paper holder in the direction of the arrow in Figure 14-3. Insert the partition plate L and the partition plate R until the tabs (2 on each) on the upper are fixed in the groove on the paper holder.
  • Page 45 Turn the printer over, and make sure that the projection of the partition plate L and partition plate R are fit properly into the hole of the paper holder (the arrow shown in Figure 14-4). Figure 14-4 Partition Plate Installation Check Refer to “18.
  • Page 46 15. INSTALLATION OF ACCESSORIES ■ Wall Mounting Kit (WLK-B01-1) Preparation Make sure that the product and its accessories are contained. Printer Bracket Wall Hanging Bracket Printer Attachment Screw 4 Pieces Wall Hanging Bracket (Tapping Screw 3×6) Attachment Screw 6 pieces (Wood Screw 3.8×18) Figure 15-1 Wall Mounting Kit (WLK-B01-1)
  • Page 47 Installation of Printer Bracket Firmly attach printer bracket with 4 printer attachment screws as shown in Figure 15-2. The tightening torque should be 39.2 cN•m (4 kgf•cm). Figure 15-2 Installation of Printer Bracket NOTE ◆ Before installing, ensure that the printer is off. ◆...
  • Page 48 Installation of Wall Hanging Bracket Fix the wall hanging bracket to the mounting surface, and then fix it firmly with 6 wall hanging bracket attachment screws. WLK-B01-1 is designed to be installed on a wall. After installation, make sure that the wall hanging bracket is fixed on the wall securely without rattle. NOTE ◆...
  • Page 49 16. PRINTER MAINTENANCE The thermal head of the printer does not require user maintenance. When paper powder accumulates, cleaning the thermal head can maintain the print quality for an extended period of time. ■ Cleaning Thermal Head / Rubber Feet Turn off the printer.
  • Page 50 17. TROUBLESHOOTING Check the following points before requesting for repair: ■ The power does not turn on • Is the specified AC adapter being used? • Are the AC cable and the AC adapter connected correctly? • Are the AC adapter and the printer connected correctly? ■...
  • Page 51 18. SPECIFICATIONS ■ Printer Specifications Item Specification Model RP-F10 Printing method Thermal printing Number of characters per line Paper width 80 mm: 24 dots × 12 dots 48 digits (42 digits 16 dots × 8 dots 72 digits (64 digits Paper width 58 mm: 24 dots ×...
  • Page 52 ■AC Adapter Specifications (Specified Accessories) Item Specification Model PW-G2421-W1 Input voltage AC100 to 240 V, 50/60 Hz Rated output DC24.0 V, 2.1 A Dimensions (W × D × H) 120 mm × 52.5 mm × 32.5 mm* Mass Approx. 260 g *: Excluding the cable.
  • Page 53 CB-US06-20A Canada Brazil  *1: Ask your SII sales representative when you want to operate the products in countries/regions other than those listed above. *2: Use the AC cable of 2.0 meters long that complies with safety standards in Brazil.
  • Page 54 19. ACCESSORIES AND CONSUMABLE PARTS ■Specified Accessories Name Model AC adapter PW-G2421-W1 PW-G2421-W2 AC cable CB-JP07-20A CB-JP08-20A CB-US05-20A CB-US06-20A CB-CE04-20A CB-CE05-20A CB-UK03-20A CB-UK04-20A Wall mounting kit WLK-B01-1 USB cable IFC-U02-2 Powered USB cable IFC-V01-1 *: The shape of an outlet differs by country. Confirm it before using. ■Specified Peripherals Name Model...
  • Page 55 ■ Specified Roll Paper Model Specifications TP-E23C-1 Paper width 58 mm TP-B10CH Paper width 80 mm ■ Specified Thermal Paper Model Manufacturer PD160R-N Oji Paper TP50KR-2Y Nippon Paper TF60KS-E Nippon Paper P220VBB-1 Mitsubishi Paper Mills. KT48FA Papierfabrik August Koehler Alpha400-2.1 Appvion *: We do not handle.
  • Page 56 20. MS SETTINGS LIST : Default value General Setting 1 Value Function 1-1 to 3 Reserved Fixed 00B：Aqua 01B：Green Standby LED Selection 1-4 to 5 10B：Off (Standby LED) 11B：Blue Fixed Reserved Auto Activation by AC Selection Disable Enable (Auto Activation by AC) POWER Switch Function Selection Disable Enable...
  • Page 57 General Setting 3 (External Buzzer Setting When Cut Process Completes) Value Function 00B：None Buzzer Count Selection 01B：Once 3-1 to 2 (Buzzer Count) 10B：Thrice 11B：Five Times 00B：Pattern1 Buzzer Pattern Selection 01B：Pattern2 3-3 to 4 (Buzzer Pattern) 10B：Pattern3 11B：Pattern4 Buzzer Volume Selection Loud (Buzzer Volume) Fixed...
  • Page 58 General Setting 5 Value Function Automatic Status Response Selection Enable Disable (Auto Status Back) Initialized Response Selection Enable Disable (Init. Response) Data Discard Selection When Error Occurs Enable Disable (Error Through) Data Discard Selection When Output Buffer Disable Full Occurs Enable (Response Data Discarding) Fixed...
  • Page 59 General Setting 7 Value Function 00000000B: Standard 00000001B: TP50KR-2Y 00000010B: PD160R Thermal Paper Selection 00000011B: TF60KS-E 7-1 to 8 (Thermal Paper) 00000100B: P220VBB-1 00000101B: Alpha400-2.1 00000110B: KT48FA Other than those above: Prohibition General Setting 13 Value Function Kanji Code System Selection JIS Code 13-1 Shift-JIS Code...
  • Page 60 International Character Setting Value Function 00000000B: USA 00000001B: France 00000010B: Germany 00000011B: United Kingdom 00000100B: Denmark I 00000101B: Sweden 00000110B: Italy International Character Setting 00000111B: Spain I (International Character) 00001000B: Japan 00001001B: Norway 00001010B: Denmark II 00001011B: Spain II 00001100B: Latin America 00010001B: Arabia Other than those above: Prohibition Character Code Table Setting...
  • Page 61 General Setting 17 Value Function 00B: Mode1 01B: Mode2 Paper Saving Setting 17-1 to 2 (Paper Saving) 10B: Mode3 11B: Disable Feed Backward Setting After Paper Cutting 17-3 Enable Disable (Backfeed After Cut) 17-4 to 8 Reserved Fixed General Setting 18 (External Buzzer Setting With Commands) Value Function 00B: None...
  • Page 62 Bluetooth Setting Value Function iOS Auto Connection Selection Enable 39-1 Disable (Auto Connection) Security Mode Selection 39-2 PIN code (PIN) (Security Mode) Inquiry Response Selection Pairing Mode 39-3 Always (Inquiry Response) Association Model Selection 39-4 Numeric Comparison Just Works (AssocModel) Fixed 39-5 to 8 Reserved USB Setting...
  • Page 63 7/F, Ying Tung Industrial Building, 802 Lai Chi Kok Road, Kowloon, Hong Kong Telephone:+852-2494-5111 Facsimile:+852-2424-0901 Seiko UK Ltd. (Authorized Representative in the United Kingdom) SC House, Vanwall Road, Maidenhead, Berkshire, SL6 4UW Download page:https://www.sii.co.jp/sps/eg/download/index.html (Specifications are subject to change without notice.)