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APX TWO-WAY RADIOS
APX 7000XE Model 3.5 User
Guide
*68012006089*
SEPTEMBER 2024
68012006089-FL
©
2024 Motorola Solutions, Inc. All Rights Reserved.

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Summary of Contents for Motorola solutions APX 7000XE 3.5

  • Page 1 APX TWO-WAY RADIOS APX 7000XE Model 3.5 User Guide *68012006089* SEPTEMBER 2024 68012006089-FL © 2024 Motorola Solutions, Inc. All Rights Reserved.
  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 3: Table Of Contents

    68012006089-FL Contents Contents Intellectual Property and Regulatory Notices..............2 List of Tables........................12 Software Version........................13 Chapter 1: Read Me First....................14 1.1 Notations Used in This Manual......................14 1.2 Radio Care............................14 1.2.1 Cleaning Your Radio......................14 1.2.2 Cleaning the External Surface of the Radio............... 15 1.2.3 Radio Service and Repair....................
  • Page 4 68012006089-FL Contents 4.7 Alert Tones ............................29 4.8 Phone Call Displays and Alerts......................29 4.9 Display Color Change On Channel....................30 Chapter 5: General Radio Operation................31 5.1 Selecting a Zone..........................31 5.2 Selecting a Radio Channel......................31 5.3 Selecting a Channel by using Channel Search Button..............32 5.4 Mode Select Feature........................32 5.4.1 Saving a Zone and a Channel to a Softkey................33 5.4.2 Saving a Zone and a Channel to a Button.................
  • Page 5 68012006089-FL Contents 7.2.1.2 Making a Selective Call..................44 7.2.2 Talkgroup Call Feature (Conventional Only)..............44 7.2.2.1 Selecting a Talkgroup................... 44 7.2.3 Sending a Status Call......................45 7.2.4 Making Priority Dispatch Calls................... 45 7.2.5 Dynamic Regrouping (Trunking Only) ................46 7.2.5.1 Classification of Regrouped Radios..............46 7.2.5.2 Requesting a Reprogram (Trunking Only)............46 7.2.6 Dynamic Zone Programming.....................
  • Page 6 68012006089-FL Contents 7.6.4 Restoring a Nuisance Channel..................59 7.7 Call Alert Paging..........................59 7.7.1 Receiving a Call Alert Page....................59 7.7.2 Sending a Call Alert Page....................59 7.8 Recent Calls.............................60 7.8.1 Viewing Recent Calls......................61 7.8.2 Instant Recall........................61 7.8.2.1 Saving and Playback Calls...................61 7.9 In-Call User Alert..........................62 7.10 Quik Call II.............................
  • Page 7 68012006089-FL Contents 7.15.4 Reinitiating Fall Alert......................73 7.16 Automatic Registration Service......................74 7.16.1 Selecting or Changing the ARS Mode................74 7.16.2 User Login Feature......................74 7.16.2.1 Logging In as a User..................75 7.16.2.2 Logging Out......................75 7.17 Text Messaging Service......................... 76 7.17.1 Accessing the Messaging Features................. 76 7.17.2 Composing and Sending a New Text Message...............
  • Page 8 68012006089-FL Contents 7.19.3.6 Requesting an Over-the-Air Rekey..............91 7.19.3.7 MDC OTAR (Conventional Only)................91 7.19.3.8 Infinite UKEK Retention..................91 7.19.3.9 Hear Clear......................92 7.20 Radio Lock............................. 92 7.20.1 Enabling or Disabling Radio Lock (Secure Radios Only)..........93 7.20.2 Changing the Radio Lock Password................93 7.20.3 Changing the Tactical Inhibit Password................
  • Page 9 68012006089-FL Contents 7.25.4 Site Trunking Feature.....................105 7.25.5 Site Search........................106 7.25.6 Locking and Unlocking a Site..................106 7.25.7 Viewing the Current Site....................106 7.25.8 Changing the Current Site....................106 7.26 Wireless Technology ........................107 7.26.1 Pairing with Low Frequency-Motorola Proximity Pairing (LF-MPP) Feature....107 7.26.2 PIN Authentication in Pairing..................108 7.26.2.1 Pairing the Authentication PIN when Receiving a Pairing Request....
  • Page 10 68012006089-FL Contents 7.30.8 Locking and Unlocking the Keypad and Controls............122 7.30.9 Turning the Controls and Keypad Buttons Tones On or Off........... 122 7.30.10 Turning Voice Mute On or Off..................123 7.30.11 Using the Time-Out Timer.................... 123 7.30.12 Time and Date Setup....................124 7.30.12.1 Editing the Time and Date................
  • Page 11 68012006089-FL Contents Limited Warranty......................142 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..............142 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............142 II. GENERAL PROVISIONS:....................... 143 III. STATE LAW RIGHTS:........................143 IV. HOW TO GET WARRANTY SERVICE:..................143 V. WHAT THIS WARRANTY DOES NOT COVER:................143 VI. PATENT AND SOFTWARE PROVISIONS:..................144 VII.
  • Page 12: List Of Tables

    68012006089-FL List of Tables List of Tables Table 1: Text Entry Modes..........................22 Table 2: TMS Status Icons..........................28 Table 3: Call Type Icons............................28 Table 4: ViQi Virtual Partner Queries........................ 42 Table 5: MPL Selection Mode........................... 50 Table 6: Emergency Operation Scenarios......................64 Table 7: Parameter Editing Keys........................
  • Page 13: Software Version

    68012006089-FL Software Version Software Version All the features described in the following sections are supported by the software version R34.00.00 or later. Accessing the Radio Information on page 127 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
  • Page 14: Chapter 1: Read Me First

    68012006089-FL Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 15: Cleaning The External Surface Of The Radio

    Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.
  • Page 16 68012006089-FL Chapter 1: Read Me First ● What optional accessories may suit your needs? NOTE: Specifications may vary for different radio models. For more information, contact your system administrator.
  • Page 17: Chapter 2: Getting Started

    When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola Solutions-authorized batteries and chargers available for use with your radio, see Accessories.
  • Page 18: Removing And Attaching The Accessory Connector Cover

    68012006089-FL Chapter 2: Getting Started 2. Turn the antenna clockwise to attach to the radio. 3. To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off. Removing and Attaching the Accessory Connector Cover The accessory connector is on the antenna side of the radio.
  • Page 19: Adjusting The Volume

    68012006089-FL Chapter 2: Getting Started ● If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). NOTE: If the radio fails to power-up after repeating a few times, record the Error XX/YY code and contact your dealer. Codeplug Alias feature is enabled through Customer Programming Software (CPS) configuration to display the codeplug alias as a temporary text during power on.
  • Page 20: Chapter 3: Radio Controls

    68012006089-FL Chapter 3: Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Antenna...
  • Page 21 68012006089-FL Chapter 3: Radio Controls 16-Position Select Knob This knob is usually programmed for channel selection. Top (Orange) Button This button is usually programmed as the Emergency button. Microphone Accessory Connector Home Button Press to return to the Home screen. 4-Way Navigation Buttons Use these buttons for list scrolling and navigating around the menu hierarchy.
  • Page 22: Text Entry Icons

    68012006089-FL Chapter 3: Radio Controls Battery Main Speaker Microphone Bluetooth Pairing Location Indicator Top Display 2-Position Concentric Switch This switch is usually programmed to enable or disable secure operation. Text Entry Icons Table 1: Text Entry Modes Icon Description The text entry is in hexadecimal mode. The text entry is in numeric mode.
  • Page 23 68012006089-FL Chapter 3: Radio Controls Bluetooth Data Devices Pairs your radio with other data devices for data transfer. Bluetooth Clear All Pairing Clears all Bluetooth pairing information on your radio. Bluetooth Inquiry On/Off Enables the Bluetooth Search feature. Bluetooth Discoverable On/Off Enables the visibility of your radio to other Bluetooth devices.
  • Page 24 68012006089-FL Chapter 3: Radio Controls Monitor (Conventional Only) Monitors a selected channel for all radio traffic until the function is disabled. Multiple Private Line (Conventional Only) Allows you to access the Multiple Private Line lists. Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list.
  • Page 25: Assignable Settings Or Utility Functions

    68012006089-FL Chapter 3: Radio Controls Site Lock/Unlock (Trunking Only) Allows your radio to lock onto a specific site. Status (Trunking Only) Sends data calls to the dispatcher about a predefined status. Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios.
  • Page 26: Chapter 4: Status Indicators

    68012006089-FL Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication. Features such as Wi-Fi and LTE are temporarily suspended. When the Battery Protection Mode is active, you receive a notification.
  • Page 27: Hazloc Battery Type Detection

    68012006089-FL Chapter 4: Status Indicators Remaining Capacity Remaining power of the battery in mAh. Estimated Charges Number of charges cycles the battery has gone through. 3. To return to the Home screen, press the Menu Select button directly below Exit. 4.1.3 HAZLOC Battery Type Detection This feature alerts you when there is a HAZLOC certification mismatch between the radio and the battery.
  • Page 28: Tms Status Icons

    68012006089-FL Chapter 4: Status Indicators Icon Description Blinking dot The radio detects activity on the designated Priority-One channel. Steady dot The radio detects activity on the designated Priority-Two channel. TMS Status Icons Table 2: TMS Status Icons Icon Description The inbox is full. The text message is sent.
  • Page 29: Intelligent Lighting Indicators

    68012006089-FL Chapter 4: Status Indicators Icon Description A landline phone number. A landline phone number added to a Call List. An incoming call or data. An outgoing call or data. Intelligent Lighting Indicators Backlight and Notification When Bar Color The radio is out of range.
  • Page 30: Display Color Change On Channel

    68012006089-FL Chapter 4: Status Indicators You Hear You See When Notes – No ac- The call is not acknowl- Press to hang up. The radio returns knowledge edged. to the Home screen. A High- – When you release the The radio indicates to the landline party Pitched Tone PTT button.
  • Page 31: Chapter 5: General Radio Operation

    68012006089-FL Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.
  • Page 32: Selecting A Channel By Using Channel Search Button

    68012006089-FL Chapter 5: General Radio Operation b. Press the Menu Select button directly below Chan . to the required channel or use the keypad to enter the channel number. If the channel number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
  • Page 33: Saving A Zone And A Channel To A Softkey

    68012006089-FL Chapter 5: General Radio Operation 5.4.1 Saving a Zone and a Channel to a Softkey Five softkeys are available for you to save the frequently used zone and channel. Prerequisites: Enable the Preconfigurable Preset Zone and Channel field. Procedure: 1.
  • Page 34: Receiving And Responding To A Talkgroup Call

    68012006089-FL Chapter 5: General Radio Operation 5.5.1 Receiving and Responding to a Talkgroup Call When and where to use: When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: ●...
  • Page 35: Methods To Make A Radio Call

    68012006089-FL Chapter 5: General Radio Operation When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The backlight of the screen and the bar turns green.The display shows Phone call and the call received icon blinks.
  • Page 36: Making An Enhanced Private Call (Trunking Only)

    68012006089-FL Chapter 5: General Radio Operation ● or to Call , and press the Menu Select button directly below Call . The display shows the last transmitted or received ID. 2. To select the required ID, perform one of the following actions: ●...
  • Page 37: Making A Telephone Call (Trunking Only)

    68012006089-FL Chapter 5: General Radio Operation If the target radio does not respond before the time out, the display shows No answer. 5. Press and hold the PTT button to talk. Release the PTT button to listen. 6. Press to return to the Home screen. 5.6.4 Making a Telephone Call (Trunking Only) This feature allows you to make calls similar to standard phone calls to a mobile or landline phone.
  • Page 38: Monitor Feature

    68012006089-FL Chapter 5: General Radio Operation Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning.
  • Page 39: Monitoring Conventional Mode

    68012006089-FL Chapter 5: General Radio Operation 5.8.2 Monitoring Conventional Mode This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. Thus, you can listen to another active user on the channel. This way, you may be prevented from taking over the conversation of another user.
  • Page 40: Chapter 6: Additional Performance Enhancement

    68012006089-FL Chapter 6: Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.
  • Page 41: P25 Digital Vehicular Repeater System

    P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
  • Page 42: Chapter 7: Advanced Features

    68012006089-FL Chapter 7: Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.
  • Page 43: Using Viqi Virtual Partner

    68012006089-FL Chapter 7: Advanced Features Query Examples “Am I still at the <location>?” NOTE: ViQi will ask for more information to complete the query. Target Location “Where is <unit name>?” “Tell me where <unit name> is.” NOTE: ViQi will ask for more information to complete the query. 7.1.1 Using ViQi Virtual Partner Prerequisites:...
  • Page 44: Making A Selective Call

    68012006089-FL Chapter 7: Advanced Features The speaker unmutes. Procedure: 1. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2. Press and hold the PTT button to talk. Release the PTT button to listen. 7.2.1.2 Making a Selective Call Prerequisites: Your radio must be preprogrammed for you to use this feature.
  • Page 45: Sending A Status Call

    68012006089-FL Chapter 7: Advanced Features 2. Perform one of the following actions: ● to Preset for the preset preprogrammed Talkgroup. ● to the required talkgroup. ● Use the keypad to enter the number of the corresponding Talkgroup in the list. 3.
  • Page 46: Dynamic Regrouping (Trunking Only)

    68012006089-FL Chapter 7: Advanced Features Priority Talkgroup.Priority Dispatch is not available during Emergency operations. Scan feature is suspended when Priority Dispatch is initiated. Prerequisites: Dispatch console that supports this feature must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.
  • Page 47: Dynamic Zone Programming

    68012006089-FL Chapter 7: Advanced Features Procedure: Perform one of the following actions: ● Press the preprogrammed Reprogram Request button to send a reprogram request to the dispatcher. ● or to Rpgm then press the Menu Select button directly below Rpgm to send reprogram request to the dispatcher.
  • Page 48: Saving A Channel In The Dynamic Zone From Channel Name

    68012006089-FL Chapter 7: Advanced Features Procedure: or to ZnPr. Press the Menu Select button directly below ZnPr to enter the Program Zone screen. 2. Press the Menu Select button directly below Edit. The display shows Search Options screen. to List Selection. Press the Menu Select button directly below Sel . The display shows Select Zone screen.
  • Page 49: Zone-To-Zone Cloning

    68012006089-FL Chapter 7: Advanced Features Procedure: or to ZnPr then press the Menu Select button directly below ZnPr to enter Program Zone screen. The display shows the dynamic channels list. to the saved dynamic channel then press the Menu Select button directly below Del. The display shows Channel deleted screen.
  • Page 50: Multiple Private Line

    68012006089-FL Chapter 7: Advanced Features 5. Press the Menu Select button directly below Clon to begin cloning. The radio displays Enter password if the protected target zone is selected. 6. Enter the password and press the Menu Select button directly below Ok to start cloning. Result: The radio displays Cloning…<Current cloning zone>.
  • Page 51: Remote Monitor

    68012006089-FL Chapter 7: Advanced Features Remote Monitor This feature allows the system administrator to turn on the microphone of a targeted radio with a subscriber alias or ID. When remote monitor feature is activated, the audio transmission can be configured in Customer Programming Software (CPS) to route the audio to the radio internal microphone, wired Remote Speaker Microphone (RSM), or Bluetooth wireless microphone.
  • Page 52: Adding A New Contact Entry

    68012006089-FL Chapter 7: Advanced Features 8. Press and hold the PTT button to talk. Release the PTT button to listen. The LED lights up solid red when the PTT button is pressed. Result: If there is no voice activity for a preprogrammed period, the call ends. If the call reaches the maximum ring time, the call ends.
  • Page 53: Deleting A Contact Entry

    68012006089-FL Chapter 7: Advanced Features 7.4.3 Deleting a Contact Entry Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to delete and press the Menu Select button directly below Optn . to Del and press the Menu Select button directly below Sel .
  • Page 54: Methods Of Contact Editing In A Call List

    68012006089-FL Chapter 7: Advanced Features 4. Press the Menu Select button directly below Yes to remove the entry from the Call List, or No to cancel and return to the main display of Contacts. The display shows Please wait momentarily before showing <Entry> removed from Call List, confirming the removal of the contact from the list.
  • Page 55: Editing A Call Type

    68012006089-FL Chapter 7: Advanced Features 6. Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts. 7.4.6.3 Editing a Call Type Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted.
  • Page 56: Viewing A Scan List

    68012006089-FL Chapter 7: Advanced Features 7.5.2 Viewing a Scan List Procedure: or to ScnL and press the Menu Select button directly below ScnL . to view the members on the list. 3. Press to exit the current display and return to the Home screen. 7.5.3 Editing the Scan List When and where to use: This feature allows you to change scan list members and priorities.
  • Page 57: Viewing And Changing The Priority Status

    68012006089-FL Chapter 7: Advanced Features ● Long press the preprogrammed Scan List Programming button (side button). ● Move the preprogrammed Scan List Programming switch to programming position. The display shows the programming mode icon and the first list member. to the member you want to edit. 3.
  • Page 58: Turning Scan On Or Off

    68012006089-FL Chapter 7: Advanced Features 7.6.1 Turning Scan On or Off Procedure: Perform one of the following actions: ● Press the preprogrammed Scan button to toggle Scan On or Scan Off to initiate or stop scan. ● Turn the preprogrammed Scan switch to the Scan on or Scan off position to initiate or stop scan. ●...
  • Page 59: Restoring A Nuisance Channel

    68012006089-FL Chapter 7: Advanced Features 7.6.4 Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, perform one of the following actions: ● Stop and restart a scan. ● Mode change to another channel and back to the original channel. ●...
  • Page 60: Recent Calls

    68012006089-FL Chapter 7: Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below Ok to return to the main screen for Contacts. ●...
  • Page 61: Viewing Recent Calls

    68012006089-FL Chapter 7: Advanced Features 7.8.1 Viewing Recent Calls Do one of the following to view recent calls. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: ● Viewing recent calls using the preprogrammed Recent Calls button: a.
  • Page 62: In-Call User Alert

    68012006089-FL Chapter 7: Advanced Features to the required call and press the Menu Select button directly below Save. Radio displays Audio Saved momentarily. To return to the previous screen, press the Menu Select button directly below Back. g. To return to the Home screen, press the Menu Select button directly below Exit. Recent calls are lost after radio power cycle if the calls are not saved.
  • Page 63: Quik Call Ii

    68012006089-FL Chapter 7: Advanced Features Group and individual Pages unmute the radio for the alert tone to sound. The radio also unmutes to individual radio-to-radio calls. This feature is very useful when a radio-user prefers not to hear affiliated talkgroup or dispatch calls traffic, but needs-to remain in radio contact.
  • Page 64: Special Considerations For Emergency Operation

    68012006089-FL Chapter 7: Advanced Features Non-Tactical/Revert for Conventional System The radio reverts to the programmed emergency channel to send an alarm and/or make an emergency call. Non-Tactical/Revert for Trunking System The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call.
  • Page 65: Exiting Emergency As Supervisor (Trunking Only)

    68012006089-FL Chapter 7: Advanced Features 7.11.4 Exiting Emergency as Supervisor (Trunking Only) Radios configured as Supervisor are able to cancel emergency mode of other radios. The dispatch console must be preprogrammed to use this feature. For more information, contact your system administrator. Procedure: Perform one of the following actions: If…...
  • Page 66: Sending Remote Emergency By Entering The User Id

    68012006089-FL Chapter 7: Advanced Features ● Transmit Inhibit ● Out of Range ● Imbalance Coverage If your radio receives acknowledgment, your radio displays a positive notification. If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.
  • Page 67: Filtering Remote Emergency Contacts

    68012006089-FL Chapter 7: Advanced Features 7.11.5.5 Filtering Remote Emergency Contacts This feature allows you to filter contacts. Procedure: 1. Press the programmed Remote Emergency button. 2. Press the Fltr menu item button. Result: Your radio displays the filtered call list. 7.11.6 Sending an Emergency Alarm When and where to use: This feature allows you to send a data transmission, which identifies the radio...
  • Page 68: Sending An Emergency Call With Hot Mic (Trunking Only)

    68012006089-FL Chapter 7: Advanced Features 3. Press and hold the PTT button. Speak clearly into the microphone. 4. Release the PTT button to end the transmission and wait for a response from the dispatcher. 5. To exit Emergency Call, press and hold the preprogrammed Emergency button for about a second. 7.11.8 Sending An Emergency Call With Hot Mic (Trunking Only)
  • Page 69: Sending An Emergency Alarm And Call With Hot Mic

    68012006089-FL Chapter 7: Advanced Features ● You press the PTT button while in the Emergency Alarm mode. If unsuccessful, you hear the radio sounds a short low-pitched tone to indicate the selected channel does not support emergency and rejects to launch emergency mode. 2.
  • Page 70: Fireground

    68012006089-FL Chapter 7: Advanced Features 2. Perform one of the following actions: ● Press and hold the preprogrammed Emergency button for about a second to exit the Silent Emergency Alarm mode. ● Press and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.
  • Page 71: Responding To Evacuation Indicator

    68012006089-FL Chapter 7: Advanced Features ● At the desired Fireground zone and channel, press the preprogrammed Monitor button and listen for activity. Adjust the Volume Control Knob if necessary. ● If your radio is working in Fireground Zone Channel, proceed to next step. 4.
  • Page 72: Using Tps Normal Transmission

    68012006089-FL Chapter 7: Advanced Features 7.14.1 Using TPS Normal Transmission Procedure: At TPS Zone Channel, perform one of the following actions: ● Press PTT button to transmit. Talk clearly into the microphone. Release PTT button to listen. ● Receive and listen to call, the radio displays the caller’s name or ID. 7.14.2 Using TPS Emergency Transmission The following are two important alert tones designed for this feature.
  • Page 73: Radio Alerts When Fall Alert Is Triggered

    68012006089-FL Chapter 7: Advanced Features 7.15.1 Radio Alerts When Fall Alert is Triggered Fall Alert Enhanced Your radio also supports Fall Alert Enhanced where an alert tone is played for a programmed period. This tone is louder than the programmed minimum level or the current level of the speaker. This tone acts as a beacon to help find the radio.
  • Page 74: Automatic Registration Service

    68012006089-FL Chapter 7: Advanced Features 7.16 Automatic Registration Service Automatic Registration Service (ARS) provides an automated data application registration for your radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network determine the presence of a device on the system and send data to the device. The ARS consists of the following mode: ●...
  • Page 75: Logging In As A User

    68012006089-FL Chapter 7: Advanced Features 7.16.2.1 Logging In as a User Procedure: 1. Perform one of the following actions: ● Press the preprogrammed User Login button. ● or to User and press the Menu Select button directly below User. The display shows the User Login screen. 2.
  • Page 76: Text Messaging Service

    68012006089-FL Chapter 7: Advanced Features When and where to use: NOTE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted. Procedure: 1.
  • Page 77: Composing And Sending A New Text Message

    68012006089-FL Chapter 7: Advanced Features 7.17.2 Composing and Sending a New Text Message Procedure: or to TMS. 2. Press the Menu Select button directly below TMS to access the TMS feature screen. 3. Perform one of the following actions: ● to Compose and press the Menu Select button directly below Sel.
  • Page 78: Priority Status And Request Reply For New Text Messages

    68012006089-FL Chapter 7: Advanced Features ● To access this feature using the preprogrammed button, press the preprogrammed Quick Text button and proceed to step ● To access this feature using the menu, proceed to the next step. or to TMS and press the Menu Select button directly below TMS to access the TMS feature screen. 3.
  • Page 79: Removing A Priority Status From A Text Message

    68012006089-FL Chapter 7: Advanced Features When and where to use: NOTE: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to let the receiver know that the message is important.
  • Page 80: Appending A Priority Status And A Reply Request To A Text Message

    68012006089-FL Chapter 7: Advanced Features 7.17.4.5 Appending a Priority Status and a Reply Request to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure. See Composing and Sending a New Text Message on page 77 for more information.
  • Page 81: Viewing A Text Message From The Inbox

    68012006089-FL Chapter 7: Advanced Features 7.17.4.8 Viewing a Text Message from the Inbox When and where to use: The Inbox can hold up to 30 messages. NOTE: to read the message if the content fills more than one screen. Procedure: 1.
  • Page 82: Accessing The Drafts Folder

    68012006089-FL Chapter 7: Advanced Features ● to scroll through the list of predefined messages and press the Menu Select button directly below Sel to select the required message. One of the following scenarios occurs: ● A blinking cursor appears on the Compose screen. ●...
  • Page 83: Viewing A Sent Text Message

    68012006089-FL Chapter 7: Advanced Features 7.17.4.11.1 Viewing a Sent Text Message Procedure: 1. Perform one of the following actions: ● Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen. ● to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.
  • Page 84: Deleting A Text Message

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
  • Page 85: Logging In Using The Two-Factor Authentication

    68012006089-FL Chapter 7: Advanced Features ™ Your user name, unit ID, and password must be provisioned in PremierOne . Your user account in PremierOne must be linked to an Automatic Registration Server (ARS) account specifying a token to be used with the Two-Factor passcode. You can upgrade the Single Factor session to a Two- Factor session by entering the Two-Factor passcode only.
  • Page 86: Logging Out Of Two-Factor Authentication

    68012006089-FL Chapter 7: Advanced Features 7. Press the Menu Select button directly below Logn. The display shows In progress. Result: If the login fails, the display shows momentary 2F pscd failed. Press the Menu Select button directly below Pscd to re-enter passcode. If successful, the display shows User Login screen with 2F logged in status to indicate Two-Factor Authentication complete.
  • Page 87: Receiving A Query

    68012006089-FL Chapter 7: Advanced Features ● to Compose and press the Menu Select button directly below Sel. ● Press the Menu Select button directly below Exit to return to the Home screen. to Query and press the Menu Select button directly below Sel for a predefined message. to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message.
  • Page 88: Selecting Secure Transmissions

    68012006089-FL Chapter 7: Advanced Features 7.19.1 Selecting Secure Transmissions Procedure: Turn the preprogrammed Secure/Clear switch to the secure position. ● If the selected channel is preprogrammed for clear-only operation, when you press the PTT button, you hear an invalid mode tone and the display shows Clear TX only. ●...
  • Page 89: Multikey Feature

    68012006089-FL Chapter 7: Advanced Features The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out. NOTE: If the Multi-system Over-the-Air Rekeying feature is in use, the ASTRO profile name is displayed below Keyloading.
  • Page 90: Erasing Encryption Keys

    68012006089-FL Chapter 7: Advanced Features Every channel to which one of the original keys was tied now has the equivalent new key instead. Procedure: or to KSet and press the Menu Select button directly below KSet. The display shows the last user-selected and stored keyset, and the available keyset menu selections. If the Multi-system Over-the-Air Rekeying feature is in use, the displayed keysets are only for the current secure profile of the selected channel.
  • Page 91: Requesting An Over-The-Air Rekey

    68012006089-FL Chapter 7: Advanced Features b. While holding Top Side (Select) button down, press the Top (Orange) button. The display shows Please wait. When all the encryption keys have been erased, the display shows All keys erased. NOTE: Do not press the Top (Orange) button before pressing the Top Side (Select) button, unless you are in an emergency situation as this sends an emergency alarm.
  • Page 92: Hear Clear

    68012006089-FL Chapter 7: Advanced Features 7.19.3.9 Hear Clear Hear-Clear is a noise reduction system that consists of Companding and Random FM Noise Canceller. Companding Reduces the channel noise, such as OTA transmission that is predominantly present in UHF2 and 900 MHz channel with the following features: Compressor Reduces the background noise flow and the speech signal at transmitting radio.
  • Page 93: Enabling Or Disabling Radio Lock (Secure Radios Only)

    68012006089-FL Chapter 7: Advanced Features 7.20.1 Enabling or Disabling Radio Lock (Secure Radios Only) Procedure: or to Logf. 2. Press the Menu Select button directly below Logf. Result: One of the following results occur: ● The display shows Pswd enabled, indicating that the radio lock feature is enabled. ●...
  • Page 94: Radio Stun And Kill

    68012006089-FL Chapter 7: Advanced Features to Tactical Inh Encode Pswd. 4. Press the Menu Select button directly below Sel . 5. Enter the old password. 6. Press the Menu Select button directly below Ok . 7. Enter the new password. 8.
  • Page 95: Radio Kill

    68012006089-FL Chapter 7: Advanced Features ● Press the Menu Select button directly below Send to initiate command. If the receiving radio does not have encryption key to decrypt the received command, your radio display shows Ack received. If the receiving radio does not have encryption key to decrypt the received encrypted command, your radio display shows Decrypt failed.
  • Page 96: Using Direct Kill To Kill Your Own Radio

    68012006089-FL Chapter 7: Advanced Features 7.21.2.2 Using Direct Kill to Kill Your Own Radio When and where to use: Direct Kill allows you to make your own radio inoperable. Procedure: Press and hold the Top Side button then press the Orange button until the display turns blank and becomes inoperable.
  • Page 97: Location Format

    68012006089-FL Chapter 7: Advanced Features The following table shows the differences between programmable waypoints and programmed waypoints. Programmable Waypoints Programmed Waypoints User-configurable location coordinates. Fixed location coordinates: ● Home ● Emergency ● Last Known Location ● Destination 7.23.2 Location Format This feature allows you to select different display formats of GPS location.
  • Page 98: Selecting Location Format

    68012006089-FL Chapter 7: Advanced Features ● To obtain a location fix, press the Menu Select button directly below On . ● Press the Menu Select button directly below Optn. to Turn On GPS and press the Menu Select button directly below Sel. The front display shows the MGRS or latitude/longitude location, time, and date of the last successful location fix.
  • Page 99: Viewing A Saved Waypoint

    68012006089-FL Chapter 7: Advanced Features ● to Save as Dest. and press the Menu Select button directly below Sel and proceed step A blinking cursor appears on the screen. 3. Use the keypad to edit the auto-generated waypoint, if required, or press the Menu Select button directly below Cncl to return to the Location main screen.
  • Page 100: Editing The Coordinates Of A Waypoint

    68012006089-FL Chapter 7: Advanced Features to Edit name and press the Menu Select button directly below Sel . A blinking cursor appears in the Edit Name screen. 5. Use the keypad to edit the alias. 6. Perform one of the following actions: ●...
  • Page 101: Deleting A Single Saved Waypoint

    68012006089-FL Chapter 7: Advanced Features ● Press the Menu Select button directly below Cncl to return to the previous screen 7. Press the Menu Select button directly below Ok once complete setting up the new Home or Destination. One of the following scenarios occurs: ●...
  • Page 102: Measuring The Distance And Bearing From A Saved Waypoint

    68012006089-FL Chapter 7: Advanced Features 5. Press the Menu Select button directly below Yes to delete all waypoints or press the Menu Select button directly below No to return to the Waypoints main screen. Result: The display shows All saved waypnts deleted. 7.23.12 Measuring the Distance and Bearing from a Saved Waypoint...
  • Page 103: Mission Critical Geofence (Astro 25 Trunking)

    68012006089-FL Chapter 7: Advanced Features Short location coordinates ● PTT ID (optional) ● Longitude and latitude NOTE: If the transmitting radio is stale at the location after a period of time, the receiving radio display shows the last known location. If the transmitting radio does not have GPS, or the receiving radio could not decode the GPS signal of the received signal, the receiving radio display shows the location as unknown.
  • Page 104: Mission Critical Geofence

    68012006089-FL Chapter 7: Advanced Features The following procedure guides you to exit the text message received. Procedure: Press the Menu Select button below Exit or to return to Home screen. Result: The other operations are the same as normal dynamic regroup command. When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup.
  • Page 105: Trunking System Controls

    68012006089-FL Chapter 7: Advanced Features preprogrammed VA tone. The radio displays the new channel and a message is received to indicate the changes. 7.25 Trunking System Controls This chapter explains the trunking system control features in your radio. 7.25.1 Operating in Failsoft System When and where to use: The failsoft system ensures continuous radio communication during a trunked system failure.
  • Page 106: Site Search

    68012006089-FL Chapter 7: Advanced Features 7.25.5 Site Search When searching for a site, your radio is inoperable. In the site search mode, your radio scans for trunked control channels but has yet to connect to the trunking system or reach other trunking states. Other trunking states are such as Out of Range and Imbalanced Coverage.
  • Page 107: Wireless Technology

    Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.
  • Page 108: Pin Authentication In Pairing

    68012006089-FL Chapter 7: Advanced Features The radio tries to establish connection with the device once paired. NOTE: If the connection fails within 6 seconds, you hear a decremental-pitched tone to indicate that the device is unpaired. The display shows <Device Type> unpaired. Repeat this step to re-initiate the pairing process.
  • Page 109: Pairing The Authentication Pin With The Generated Numeric Pin

    68012006089-FL Chapter 7: Advanced Features ● The display shows <Device Friendly Name> pair failed (if the pairing timer expires). ● The display shows <Device Friendly Name> connect failed (if the connecting timer expires). If the PIN is correct but the profiles are not supported, the display shows BT profiles not supported.
  • Page 110: Viewing And Clearing The Bluetooth Device Information

    68012006089-FL Chapter 7: Advanced Features If successful, the display shows Pairing in progress... followed by a request for PIN number. A blinking cursor appears below the Enter PIN:. If unsuccessful, the display shows BT profiles not supported. The display returns to Available Dev screen.
  • Page 111: Editing The Bluetooth Friendly Name

    68012006089-FL Chapter 7: Advanced Features If the device is not deleted successfully, you hear the radio sounds a short, low-pitched tone. The display shows <Device Friendly Name> clear failed. The display returns to previous screen. Postrequisites: NOTE: If Re-Pair Timer is set to infinite and you clear keys on the radio, you must clear keys on all previously paired devices as well.
  • Page 112: Responder Alert Sensors

    68012006089-FL Chapter 7: Advanced Features 7.26.6 Responder Alert Sensors To enable the feature, ensure that the Global Positioning System (GPS), Enhanced Data, and Bluetooth feature of your radio is turned on and the radio supports Bluetooth Low Energy (BTLE). You can disable the feature temporarily or permanently. This feature allows you to prevent one or all events from being reported OTA.
  • Page 113: Disabling The Sensor Permanently

    68012006089-FL Chapter 7: Advanced Features 7.26.6.3.2 Disabling the Sensor Permanently Procedure: 1. Long-press the preprogrammed Sensor button or the preprogrammed Menu Select button to permanently disable the sensors. A tone sounds and the radio displays Sensor Off. While in this state, no events is reported over-the- air (OTA), regardless of how many times the gun is drawn, re-inserted or weapon is fired.
  • Page 114: Voice Announcement

    68012006089-FL Chapter 7: Advanced Features upgrade, the process only takes a few seconds. In the case of firmware upgrade, the installation takes several minutes. NOTE: The radio cannot be used while the upgrade is being installed. Therefore, make sure to only accept the upgrade at a convenient time when immediate radio use is not required.
  • Page 115: Sending Ssa Notification To Single Site By Manual Entry

    68012006089-FL Chapter 7: Advanced Features to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. to the desired Site Alias. Press the Menu Select button directly below Sel. The display shows the Select Alert screen. to select the desired Alert Alias and press the Menu Select button directly below Send.
  • Page 116: Sending Ssa Notification To All Sites

    68012006089-FL Chapter 7: Advanced Features 7. To return to the Home screen, press the Menu Select button directly below Exit. Result: If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias>...
  • Page 117: Stopping Ssa Notification Of A Single Site

    68012006089-FL Chapter 7: Advanced Features to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.
  • Page 118: Stopping Ssa Notification Of All Sites

    68012006089-FL Chapter 7: Advanced Features to [SiteID Entry] and press the Menu Select button directly below Edit. The display shows the Enter SiteID screen. 5. Key in the required Site ID and press the Menu Select button directly below Send. One of the following scenarios occur: ●...
  • Page 119: Utilities

    68012006089-FL Chapter 7: Advanced Features 2. Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. to [All Avail] and press the Menu Select button directly below Send.
  • Page 120: Selecting The Power Level

    68012006089-FL Chapter 7: Advanced Features 7.30.3 Selecting the Power Level This feature enables you to select the power level at which your radio transmits. The radio always turns on to the default setting. These reduced transmit power level settings do not affect the receiving performance of your radio, nor diminish the overall quality of the audio and data functionality of the radio given the following conditions.
  • Page 121: Selecting An Enhanced Zone Bank

    68012006089-FL Chapter 7: Advanced Features c. Press the Menu Select button directly below Sel to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile.
  • Page 122: Controlling The Display Backlight

    68012006089-FL Chapter 7: Advanced Features a. Press the preprogrammed Profile button. to scroll through the menu selections. c. Press the Menu Select button directly below Sel to select the radio profile with the required speaker routing or press the Menu Select button directly below Exit to exit the screen without making any changes.
  • Page 123: Turning Voice Mute On Or Off

    68012006089-FL Chapter 7: Advanced Features or to Mute. b. Press the Menu Select button directly below Mute. The display shows momentary Tones off, indicating that the tones are disabled or the display shows momentary Tones on, and you hear a short tone indicating that the tones are enabled. 7.30.10 Turning Voice Mute On or Off This feature allows you to mute the voice transmission of the current zone and channel.
  • Page 124: Time And Date Setup

    68012006089-FL Chapter 7: Advanced Features 7.30.12 Time and Date Setup The time setting is a 12-hour clock. The display shows 12:00AM. The default setting for the domestic date shows MDY. For more information, contact your system administrator. 7.30.12.1 Editing the Time and Date Procedure: or to Clck.
  • Page 125: Using Conventional Squelch Operation Features

    68012006089-FL Chapter 7: Advanced Features Option Result Tone Private Line or Digital Private-Line The radio responds only to your messages. Digital Options One or more of the following options can be programmed in your radio. For more information, contact your system administrator.
  • Page 126: Digital Ptt Id Support

    68012006089-FL Chapter 7: Advanced Features 7.30.15 Digital PTT ID Support This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. The receiving radio and the dispatcher can view the ID, which consists of up to a maximum of eight characters.
  • Page 127: Disabling Transmit Inhibition

    68012006089-FL Chapter 7: Advanced Features ● Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value. The display shows Tx inhibit on.
  • Page 128: Viewing The Ip Information

    68012006089-FL Chapter 7: Advanced Features ● Expansion Board Type (optional) ● DSP Version ● KG (Secure Algorithm) ● Serial Number ● Flash Size and Type ● RF Band(s) ● Processor Version ● Option Board Serial Number (optional) ● Option Board Software Version (optional) ●...
  • Page 129: Viewing The Control Assignments

    68012006089-FL Chapter 7: Advanced Features ● Press the Menu Select button directly below Back to return to the previous screen. ● Press to return to the Home screen. 7.30.18.3 Viewing the Control Assignments When and where to use: This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.
  • Page 130: Front Panel Programming

    68012006089-FL Chapter 7: Advanced Features ● Press the Menu Select button directly below Cncl to return to the previous screen. 7.30.19 Front Panel Programming You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use of your radio.
  • Page 131: Changing Password (Optional)

    Chapter 7: Advanced Features 7.30.19.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password. Procedure: 1.
  • Page 132: Editing Parameters

    68012006089-FL Chapter 7: Advanced Features 9. Press BACK to return to FPP main menu. 10. Press to return to the Home screen. 7.30.19.5 Editing Parameters When and where to use: Use the keypad to enter the numeric digits. Each key can generate different characters of the alphabet through multiple presses of the same key.
  • Page 133 68012006089-FL Chapter 7: Advanced Features Parameter Editing Keys Value Low Batt LED ON/OFF MPL Enable Disabled/Rx/T x/All Scan List None/Scan List 1, 2, 3,... Zone Name Use keypad to enter numbers and alphabet characters. For more information, see Text Entry Icons on page Top Chan Name Top Zone...
  • Page 134: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
  • Page 135 Conforms to the following regulations: FCC Part 15, Section 15.19, 15.21, and 15.105 NOTE: Changes or modifications not expressly approved by Motorola Solutions may void the users authority, as authorized by the FCC, to operate this device and should not be made. See 47 CFR Part 15.21.
  • Page 136: Important Safety Information

    If you have already purchased the radio with the Bluetooth Option Board as part of the tanapa and you need to replace (repair) the option board, you can send the radio to any Motorola Solutions FM audited. Important Safety Information...
  • Page 137: Applying For Canadian License

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).
  • Page 138: Maritime Radio Use In The Vhf Frequency Range

    68012006089-FL Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.
  • Page 139: Table 8: Vhf Marine Channel List

    68012006089-FL Maritime Radio Use in the VHF Frequency Range ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 140 68012006089-FL Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...
  • Page 141: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    68012006089-FL Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 5.4. Technical Parameters for Interfacing External Data Sources RS232...
  • Page 142: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 143: Ii. General Provisions

    68012006089-FL Limited Warranty in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.
  • Page 144: Vi. Patent And Software Provisions

    1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2.
  • Page 145: Vii. Governing Law

    This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.

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