License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
MN002669A01-AV Contents Contents Intellectual Property and Regulatory Notices............2 List of Tables......................12 Software Version.......................13 Chapter 1: Read Me First..................14 1.1 Notations Used in This Manual....................14 1.2 Radio Care..........................14 1.2.1 Cleaning Your Radio....................16 1.2.2 Cleaning the External Surface of the Radio.............16 1.2.3 Radio Service and Repair..................
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MN002669A01-AV Contents 4.7 Alert Tones ........................... 35 4.8 Phone Call Displays and Alerts..................... 37 4.9 Display Color Change On Channel..................38 Chapter 5: General Radio Operation..............39 5.1 Selecting a Zone........................39 5.2 Selecting a Radio Channel....................39 5.3 Selecting a Channel by using Channel Search Button............40 5.4 Mode Select Feature......................
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MN002669A01-AV Contents 7.2.2 Talkgroup Call Feature (Conventional Only)............51 7.2.2.1 Selecting a Talkgroup................51 7.2.3 Sending a Status Call....................52 7.2.4 Making Priority Dispatch Calls................. 52 7.2.5 Dynamic Regrouping (Trunking Only) ..............53 7.2.5.1 Classification of Regrouped Radios............53 7.2.5.2 Requesting a Reprogram (Trunking Only)..........53 7.2.6 Dynamic Zone Programming...................
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MN002669A01-AV Contents 7.7.2 Sending a Call Alert Page..................66 7.8 Recent Calls.......................... 67 7.8.1 Viewing Recent Calls....................67 7.8.2 Instant Recall......................68 7.8.2.1 Saving and Playback Calls.................68 7.9 In-Call User Alert........................69 7.10 Quik Call II........................... 69 7.10.1 Initiating Quick Call II Transmissions..............70 7.11 Emergency Operation......................70 7.11.1 Special Considerations for Emergency Operation..........
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MN002669A01-AV Contents 7.16.1 Selecting or Changing the ARS Mode..............81 7.16.2 User Login Feature....................82 7.16.2.1 Logging In as a User................82 7.16.2.2 Logging Out....................83 7.17 Text Messaging Service...................... 83 7.17.1 Accessing the Messaging Features............... 84 7.17.2 Composing and Sending a New Text Message.............84 7.17.3 Sending a Quick Text Message................
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MN002669A01-AV Contents 7.19.3.8 Infinite UKEK Retention................99 7.19.3.9 Hear Clear....................99 7.20 Radio Lock.........................100 7.20.1 Enabling or Disabling Radio Lock (Secure Radios Only)........100 7.20.2 Changing the Radio Lock Password..............100 7.20.3 Changing the Tactical Inhibit Password...............101 7.21 Radio Stun and Kill......................101 7.21.1 Radio Stun......................
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MN002669A01-AV Contents 7.25.6 Site Search......................114 7.25.7 Locking and Unlocking a Site................114 7.25.8 Viewing the Current Site..................114 7.25.9 Changing the Current Site................... 115 7.26 Mission Critical Wireless Bluetooth ® Wireless Technology ..........115 7.26.1 Pairing with Low Frequency-Motorola Proximity Pairing (LF-MPP) Feature..115 7.26.2 PIN Authentication in Pairing................
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MN002669A01-AV Contents 7.31.5 Enabling and Disabling the Radio Alias............... 130 7.31.6 Controlling the Display Backlight................. 130 7.31.7 Locking and Unlocking the Keypad and Controls..........131 7.31.8 Turning the Controls and Keypad Buttons Tones On or Off........ 131 7.31.9 Turning Voice Mute On or Off................131 7.31.10 Using the Time-Out Timer..................132 7.31.11 Time and Date Setup..................
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Declaration of Compliance for the Use of Distress and Safety Frequencies......150 Technical Parameters for Interfacing External Data Sources............150 Limited Warranty.....................151 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 151 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........151 II. GENERAL PROVISIONS:..................... 152 III.
MN002669A01-AV Software Version Software Version All the features described in the following sections are supported by the software version R30.00.00 or later. Accessing the Radio Information on page 136 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
MN002669A01-AV Chapter 1 : Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
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Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual.
Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.
MN002669A01-AV Chapter 1 : Read Me First What Your Dealer or System Administrator Can Tell You If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: •...
NOTE: When charging a battery attached to a radio, the radio must be turned off. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress. For more information, see the Charger User Guide.
You can view the status of the battery if the radio is using an IMPRES 2 battery. NOTE: User is notified if radio detects non-Motorola Solutions battery upon powering up, charging, or removing from the charger. This feature is applicable for IMPRES and Non-IMPRES battery.
MN002669A01-AV Chapter 2 : Getting Started 4 Press the top of the cover downward to seat it in the slot. 5 Tighten by rotating the thumbscrew clockwise by hand. Using the Carry Holder Procedure: 1 Position the radio within the carry holder with the main speaker facing outward. 2 Slide the radio down into the carry holder until it clicks in place.
MN002669A01-AV Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Antenna 16-Position Select Knob This knob is usually programmed for channel selection.
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MN002669A01-AV Chapter 3 : Radio Controls Top (Orange) Button This button is usually programmed as the Emergency button. Microphone Accessory Connector Home Button Press to return to the Home screen. 4-Way Navigation Buttons Use these buttons for list scrolling and navigating around the menu hierarchy. Battery Latch Keypad Use the keypad to enter alphanumeric characters for dialing, contact entries, and text...
MN002669A01-AV Chapter 3 : Radio Controls Main Speaker Microphone Top Display LED Indicator Text Entry Icons This feature only supports Model 3.5. Your radio uses icons to indicate the selected text entry mode. Table 1: Text Entry Modes Icon Description The text entry is in hexadecimal mode.
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MN002669A01-AV Chapter 3 : Radio Controls Bluetooth Headset PTT Keys up the Bluetooth Headset microphone. Bluetooth Data Devices Pairs your radio with other data devices for data transfer. Bluetooth Clear All Pairing Clears all Bluetooth pairing information on your radio. Bluetooth Inquiry On/Off Enables the Bluetooth Search feature.
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MN002669A01-AV Chapter 3 : Radio Controls Monitor (Conventional Only) Monitors a selected channel for all radio traffic until the function is disabled. Multiple Private Line (Conventional Only) Allows you to access the Multiple Private Line lists. Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list.
MN002669A01-AV Chapter 3 : Radio Controls Site Lock/Unlock (Trunking Only) Allows your radio to lock onto a specific site. Status (Trunking Only) Sends data calls to the dispatcher about a predefined status. Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios.
MN002669A01-AV Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.
MN002669A01-AV Chapter 4 : Status Indicators Gauge Battery Charge 11% to 25% Top Display: 10% or less (The gauge begins blinking at 10%) Top Display: 4.1.2 Accessing the Battery Info screen This feature displays the current capacity and charges cycles of your battery when an IMPRES 2 battery is powering your radio.
MN002669A01-AV Chapter 4 : Status Indicators • The red LED blinks continuously. NOTE: The radio alerts you when NNTN8921and NNTN8930 batteries are attached to the radio because these batteries are not supported. The radio is not HAZLOC-certified and resets if these batteries are used.
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MN002669A01-AV Chapter 4 : Status Indicators Icon Description The radio is receiving a call or data. Top Display: The radio is transmitting a call or data. Top Display: The radio received an Individual Call. For IMPRES 2 battery operation only – the icon shown indicates the charge remaining in the battery.
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MN002669A01-AV Chapter 4 : Status Indicators Icon Description The radio is scanning a scan list. Top Display: Blinking dot The radio detects activity on the designated Priority-One channel. Top Display: Steady dot The radio detects activity on the designated Priority-Two channel. Top Display: On steady The radio is in View mode...
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MN002669A01-AV Chapter 4 : Status Indicators Icon Description Contains Zone 73, Zone 74, and Zone 75. Secure operation. Top Display: Clear operation. Blinking Receiving an encrypted voice call. The radio is operating in an Advanced Encryption Standard (AES) secure channel. The AES operation is cleared.
MN002669A01-AV Chapter 4 : Status Indicators Icon Description Blinking The Automatic Registration Service (ARS) user login failed while in broad- band system. The radio is receiving the broadband signal. The radio is transmitting the broadband signal. The radio is receiving and transmitting the broadband signal. The ARS user logged on successfully with the broadband system.
MN002669A01-AV Chapter 4 : Status Indicators Icon Description The selected text message in the inbox is not read. The selected text message in the inbox is read. The message has normal priority without a request for reply. The Request Reply feature is toggled on before the message is sent.
MN002669A01-AV Chapter 4 : Status Indicators Intelligent Lighting Indicators This feature temporarily changes the backlight of the top display screen to help signal that a radio event has occurred. This feature temporarily changes the backlight of the top display screen, and adds a color bar to the main display screen to help signal that a radio event has occurred.
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MN002669A01-AV Chapter 4 : Status Indicators You Hear Tone Name Heard Time-Out Timer Warn- Four seconds before time out. No ACK Received When radio fails to receive an acknowledgment. Individual Call Warn- When radio is in an individual call for greater than six ing Tone seconds without any activity.
MN002669A01-AV Chapter 4 : Status Indicators You Hear Tone Name Heard Site Trunking When a SmartZone trunking system fails. Short, High- Low-Battery Chirp When battery is below preset threshold value. Pitched Tone (Chirp) Two High- GPS Fails When the GPS fails or loses signal. Pitched Tones Ringing...
MN002669A01-AV Chapter 4 : Status Indicators You Hear You See When Notes A Long No phone You press the PTT Press to hang up. The radio re- Tone button and the phone turns to the Home screen. system is not availa- ble.
MN002669A01-AV General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel.
MN002669A01-AV Chapter 5 : General Radio Operation b. Press the Menu Select button directly below Chan . to the required channel or use the keypad to enter the channel number. If the channel number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
MN002669A01-AV Chapter 5 : General Radio Operation 5.4.1 Saving a Zone and a Channel to a Softkey When and where to use: Five softkeys are available for you to save the frequently used zone and channel. Procedure: 1 Toggle from your current zone and channel to the required zone and channel. or to MS1, MS2 ...
MN002669A01-AV Chapter 5 : General Radio Operation • For Trunking system, the display shows the caller alias or ID. Procedure: 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press the PTT button to respond to the call. The LED lights up solid red.
MN002669A01-AV Chapter 5 : General Radio Operation • The preprogrammed Zone switch. • The 16-Position Select Channel Knob. • A preprogrammed button. • The Contacts list (see Viewing Details of a Contact on page 61). 5.6.1 Making a Talkgroup Call Procedure: 1 Turn the 16-Position Select Channel Knob to select the channel with the desired talkgroup.
MN002669A01-AV Chapter 5 : General Radio Operation If no acknowledgment is received, the display shows No acknowledge. 5 Press and hold the PTT button to talk. Release the PTT button to listen. 6 Press to return to the Home screen. 5.6.3 Making an Enhanced Private Call (Trunking Only) Prerequisites: Your radio must be preprogrammed to allow you to use this feature.
MN002669A01-AV Chapter 5 : General Radio Operation • or to Phon, and press the Menu Select button directly below Phon. The display shows the last transmitted or received ID. 2 To select the required ID, perform one of the following actions: •...
MN002669A01-AV Chapter 5 : General Radio Operation c. Adjust the Volume Control Knob if necessary. d. Release the Volume Set button. e. Press and hold the PTT button to transmit. The LED lights up solid red. f. Release the PTT button to receive (listen). •...
MN002669A01-AV Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.
P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
MN002669A01-AV Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.
MN002669A01-AV Chapter 7 : Advanced Features Query Examples “Am I still at the <location>?” NOTE: ViQi will ask for more information to complete the query. Target Location “Where is <unit name>?” “Tell me where <unit name> is.” NOTE: ViQi will ask for more information to complete the query. 7.1.1 Using ViQi Virtual Partner Prerequisites:...
MN002669A01-AV Chapter 7 : Advanced Features The speaker unmutes. Procedure: 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press and hold the PTT button to talk. Release the PTT button to listen. 7.2.1.2 Making a Selective Call Prerequisites: Your radio must be preprogrammed for you to use this feature.
MN002669A01-AV Chapter 7 : Advanced Features 2 Perform one of the following actions: • to Preset for the preset preprogrammed Talkgroup. • to the required talkgroup. • Use the keypad to enter the number of the corresponding Talkgroup in the list. 3 Press the Menu Select button directly below Sel to save the currently selected talkgroup and return to the Home screen.
MN002669A01-AV Chapter 7 : Advanced Features assigned Priority Talkgroup.Priority Dispatch is not available during Emergency operations. Scan feature is suspended when Priority Dispatch is initiated. Prerequisites: Dispatch console that supports this feature must be preprogrammed to use this feature. Check with your dealer or system administrator for more information on dispatch console supporting this feature.
MN002669A01-AV Chapter 7 : Advanced Features • Press the preprogrammed Reprogram Request button to send a reprogram request to the dispatcher. • or to Rpgm then press the Menu Select button directly below Rpgm to send reprogram request to the dispatcher. The display shows Reprogram Rqst and Please wait.
MN002669A01-AV Chapter 7 : Advanced Features Procedure: or to ZnPr. Press the Menu Select button directly below ZnPr to enter the Program Zone screen. 2 Press the Menu Select button directly below Edit. The display shows Search Options screen. to List Selection. Press the Menu Select button directly below Sel . The display shows Select Zone screen.
MN002669A01-AV Chapter 7 : Advanced Features Procedure: or to ZnPr then press the Menu Select button directly below ZnPr to enter Program Zone screen. The display shows the dynamic channels list. to the saved dynamic channel then press the Menu Select button directly below Del. The display shows Channel deleted screen.
MN002669A01-AV Chapter 7 : Advanced Features 5 Press the Menu Select button directly below Clon to begin cloning. The radio displays Enter password if the protected target zone is selected. 6 Enter the password and press the Menu Select button directly below Ok to start cloning. The radio displays Cloning…<Current cloning zone>.
MN002669A01-AV Chapter 7 : Advanced Features Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs. NOTE: Your radio is programmed with a few contacts per Call Lists. Check with your dealer or system administrator for more information.
MN002669A01-AV Chapter 7 : Advanced Features to [Add Number] and press the Menu Select button directly below Sel . to Number 1 and press the Menu Select button directly below Edit . The display shows Edit Num 1 and a blinking cursor appears. 7 Use the keypad to enter the number and press the Menu Select button directly below Ok once you have entered the number.
MN002669A01-AV Chapter 7 : Advanced Features • to the required Call List and press the Menu Select button directly below Add to add to the Call List. • to Cncl to cancel and return to the main screen of Contacts. The display shows Please wait momentarily before showing <Entry>...
MN002669A01-AV Chapter 7 : Advanced Features 6 Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts. 7.4.6.2 Editing as Entry ID Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted.
MN002669A01-AV Chapter 7 : Advanced Features to View and press the Menu Select button directly below Sel . The display shows all the numbers associated with the entry. Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group.
MN002669A01-AV Chapter 7 : Advanced Features • Press the Menu Select button directly below Sel to add and/or change the priority of the currently displayed channel in the scan list. • Press the Menu Select button directly below Del to delete the currently displayed channel from the scan list.
MN002669A01-AV Chapter 7 : Advanced Features • Press the Select button one or more times to toggle between different status of the Scan List status icon of the current displayed channel. The radio shows one of following priority status icons and scenarios: •...
MN002669A01-AV Chapter 7 : Advanced Features a. When the radio locks onto the channel designated as the new Priority-Two channel, press the preprogrammed Dynamic Priority button. The radio continues scanning the remaining channels in the list. 7.6.3 Deleting a Nuisance Channel When and where to use: If a channel continually generates unwanted calls or noise (termed “nuisance”...
MN002669A01-AV Chapter 7 : Advanced Features 7.7.1 Receiving a Call Alert Page When and where to use: When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. The call received icons blinks and the display shows Page received. Procedure: Press any button to clear the Call Alert page.
MN002669A01-AV Chapter 7 : Advanced Features or to Call . b. Press the Menu Select button directly below Call . to select the alias or ID, and press the PTT button to initiate the call. If the target radio does not respond after a preprogrammed period, the display shows Send page?.
MN002669A01-AV Chapter 7 : Advanced Features b. Press the Menu Select button directly below Rcnt to access the Recent Calls feature screen. to scroll through the list. d. To view the recent Emergency calls, press the Menu Select button directly below Emer. Press the Menu Select button directly below All to view back all recent calls.
MN002669A01-AV Chapter 7 : Advanced Features • Saving the recorded calls using the preprogrammed Record Playback button: a. Long press the preprogrammed Record Playback button to save the recorded calls. Radio displays Audio Saved momentarily. Radio plays the saved call automatically if call saving is successful. A tone sounds if call saving is not successful.
MN002669A01-AV Chapter 7 : Advanced Features 7.10.1 Initiating Quick Call II Transmissions Prerequisites: Tone must be preprogrammed into the Tone Signaling List on the broadcasting or transmitting radio. Procedure: or to QCII, and press the Menu Select button directly below QCII. to select the tone to broadcast.
MN002669A01-AV Chapter 7 : Advanced Features 7.11.1 Special Considerations for Emergency Operation The following scenarios apply during Emergency operation: Table 6: Emergency Operation Scenarios Scenario Outcome If you press the Emergency button while in a a tone sounds. channel that has no Emergency capability, If you change to a channel or mode with no your radio shows the following indications: Emergency capability while in Emergency oper-...
MN002669A01-AV Chapter 7 : Advanced Features If… Then… If the emergency mode is initi- press and hold the Side Button 1 and press the Emer- ated by other radios, gency button. If the emergency mode is initi- Perform one of the following actions: ated by the Supervisor, •...
MN002669A01-AV Chapter 7 : Advanced Features 7.11.5.2 Sending Remote Emergency by Entering the User ID Procedure: 1 Press the programmed Remote Emergency button. 2 Press any digit key. 3 Enter the number of the user ID. 4 To send Remote Emergency, press the PTT button. If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last Remote Emergency ID.
MN002669A01-AV Chapter 7 : Advanced Features 7.11.6 Sending an Emergency Alarm When and where to use: This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. NOTE: The default timer of Emergency button press to activate Emergency is 50 milliseconds. This timer is programmable from 50–6200 milliseconds by a qualified technician.
MN002669A01-AV Chapter 7 : Advanced Features Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. The hot mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.
MN002669A01-AV Chapter 7 : Advanced Features 7.11.10 Sending An Emergency Alarm and Call with Hot Mic This feature allows you to send an Emergency Alarm and Call with hot mic to a group of radios. When and where to use: Your radio must be programmed for this type of operation. When indirect PTT such as Hot Mic is activated, the audio transmission can be configured in CPS to route the audio to the radio internal microphone, wired RSM microphone, or Bluetooth wireless microphone.
MN002669A01-AV Chapter 7 : Advanced Features For more information, contact your system administrator. 7.11.12.1 Receiving Emergency Beacons When and where to use: The receiving radio displays Beacon Received, the transmitting radio Contact ID, or alias. The following methods are options on how to receive the beacon. Procedure: 1 Perform one of the following: •...
MN002669A01-AV Chapter 7 : Advanced Features • If the Fireground Zone Channel is set as default, you hear the gurgle tone and the radio displays the home screen. You are in Fireground zone channel. • If the Fireground Zone Channel is set as default, but you hear a short, low-pitched tone, the display shows Reg failed to indicate that the command terminal does not respond to Fireground Zone Channel.
MN002669A01-AV Chapter 7 : Advanced Features 7.13 Sending Evacuation Tone This feature enables the evacuation tone to be heard on the transmitting radio and on any radio that is able to receive the tone instruction. Procedure: Once the tone begins to sound, if the orange button is released the tone continues to alarm on all radios within the talkgroup, until the PTT button is released.
MN002669A01-AV Chapter 7 : Advanced Features 7.15 Man Down (Fall Alert) Man Down (Fall Alert) is a supporting feature of the Emergency operation. The Emergency feature must be programmed for Man Down (Fall Alert) to operate. Your radio activates the Man Down (Fall Alert) feature when it achieves or exceeds a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level.
MN002669A01-AV Chapter 7 : Advanced Features 2 Lay the radio down in a horizontal position. The radio plays an alert tone and the display shows Man-Down. Postrequisites: If Fall Alert is configured but the condition does not trigger the activation of the feature, send the radio to a qualified technician.
MN002669A01-AV Chapter 7 : Advanced Features b. Press the Menu Select button directly below Chan . The display shows the current channel name. to the required channel or mode. d. Press Sel to confirm the displayed channel. One of the following scenarios occur: •...
MN002669A01-AV Chapter 7 : Advanced Features • In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit. • In non-ARS enabled mode, the display shows Offline, with Logt and Exit. One of the following scenarios occurs: •...
MN002669A01-AV Chapter 7 : Advanced Features • A predefined message (quick text message). • An edited quick text message. • A query (ASTRO 25 Advanced Messaging Solution). Quick Text messages are messages that are predefined and usually consist of messages that are used most frequently.
MN002669A01-AV Chapter 7 : Advanced Features 9 Press the Menu Select button directly below Send or press the PTT button to send the message. The display shows the Send Message screen and Sending msg. If the message is sent, you hear a tone and the display shows Msg sent. If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen.
MN002669A01-AV Chapter 7 : Advanced Features • to [Other Recpnt] and press the Menu Select button below Edit. When a blinking cursor appears on the Enter Address screen. Use the keypad to type the address entry. Proceed to step 9 to send the message.
MN002669A01-AV Chapter 7 : Advanced Features 7.17.4.3 Appending a Request Reply to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure. Composing and Sending a New Text Message on page 84 for more information Procedure: 1 Press the Menu Select button directly below Optn .
MN002669A01-AV Chapter 7 : Advanced Features to No Req Reply and press the Menu Select button directly below Sel to remove the reply status icon. The display shows the normal message icon on the label bar. 7.17.4.7 Receiving a Text Message When and where to use: NOTE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message.
MN002669A01-AV Chapter 7 : Advanced Features • Select Back to return to the previous screen. NOTE: The icon at the top right corner of the screen indicates the status of the message. Status Indicators on page 27 for more information. 7.17.4.9 Replying to a Received Text Message When and where to use:...
MN002669A01-AV Chapter 7 : Advanced Features to Drafts and press the Menu Select button below Sel . The display shows a list of drafts, with the latest text message drafted on top. to the required text message and press the Menu Select button below Sel to view the message.
MN002669A01-AV Chapter 7 : Advanced Features 3 Perform one of the following actions: • to scroll through the address list and select the required address. • to [Other Recpnt] and press the Menu Select button below Edit. When a blinking cursor appears in the Enter Address screen, use the keypad to type the address entry.
Chapter 7 : Advanced Features The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
MN002669A01-AV Chapter 7 : Advanced Features 3 For radio enabled with Unit ID, perform one of the following actions: • to [UnitID Entry] and press the Menu Select button directly below Edit. A blinking cursor appears. Use the keypad to type or edit a Unit ID. Press the Menu Select button directly below Ok to submit.
MN002669A01-AV Chapter 7 : Advanced Features 7.18.2 Sending a Query Prerequisites: This feature is available for radio users who have successfully logged in with the Two-Factor Authentication. Query is a special form of Quick Text marked with a flag that is replied or dispatched in normal TMS message.
MN002669A01-AV Chapter 7 : Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: The server responds to your query with the required report in text messages. You can append a priority status and/or a request reply to your message.
MN002669A01-AV Chapter 7 : Advanced Features • The radio does not transmit until you set the Secure/ Clear switch to the secure position. • You can request to configure the radio to ignore the clear voice or insecured transmission when the radio is in secured transmission. Check with your agent for details. •...
MN002669A01-AV Chapter 7 : Advanced Features 7.19.3.3 Selecting Encryption Keys Procedure: or to Key. 2 Press the Menu Select button directly below Key. The display shows the last user-selected and stored encryption key, and the available menu selections. If the Multi-system Over-the-Air Rekeying feature is in use, the list of keys displayed is only for the current secure profile of the selected channel.
MN002669A01-AV Chapter 7 : Advanced Features 7.19.3.5 Erasing Encryption Keys Do one of the following to erase the selected encryption keys. You can use the options interchangeably depending on your preference and the programmed functions. If the Multi-system Over-the-Air Rekeying feature is in use, the keys erased are only for the current secure profile of the selected channel.
MN002669A01-AV Chapter 7 : Advanced Features 2 Press the Menu Select button directly below Reky. 3 Perform one of the following actions: • Press the PTT button to send the rekey request. • Press the PTT button again, or the or Emergency button, to exit the feature and transmit in normal mode.
MN002669A01-AV Chapter 7 : Advanced Features 7.20 Radio Lock This Radio Lock feature allows you to lock your radio with a password for security. The default password is 0123456789. When you turn on your radio for the first time, you must use the default password to unlock the radio.
MN002669A01-AV Chapter 7 : Advanced Features 8 Press the Menu Select button directly below Ok . 9 Re-enter the new password. 10 Press the Menu Select button directly below Ok . The password is updated. If the two passwords do not match, repeat step 5 through step...
MN002669A01-AV Chapter 7 : Advanced Features This feature allows you to stun another radio by sending an Over-The-Air command using the menu on your radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password is required to reactivate the stunned radio.
MN002669A01-AV Chapter 7 : Advanced Features 2 Press the Menu Select button directly below Kill. The display shows Enter Password. 3 Use the keypad to enter your Tactical Inhibit Encode Password. 4 Press the Menu Select button directly below Ok . The display shows the radio Contact IDs.
MN002669A01-AV Chapter 7 : Advanced Features 7.23 Location The Global Navigation Satellite System (GNSS) in the radio integrates information from the Global Positioning System (GPS) and the Global Navigation Satellite System (GLONASS) to determine the approximate geographical location of your radio. NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the naming convention of the buttons and strings remain the same as the legacy feature of GPS.
MN002669A01-AV Chapter 7 : Advanced Features 7.23.2 Location Format This feature allows you to select different display formats of GPS location. The following GPS location formats are available: • Lat/Long (DD) • Lat/Long (DDM) • Lat/Long (DMS) • UTM/UCS • SLD99 •...
MN002669A01-AV Chapter 7 : Advanced Features Once the location coordinates are fixed, the display shows the current location along with the UTC (Zulu) time and date that the location fix was obtained. The location coordinates are updated automatically every 5 seconds while the location signal is present.
MN002669A01-AV Chapter 7 : Advanced Features • The display shows Current loc saved as [Destination]. 5 To return to the Home screen, press , the PTT button, the preprogrammed GPS button, or the Menu Select button directly below Exit. 7.23.7 Viewing a Saved Waypoint Prerequisites: Ensure your radio shows the current location on the screen.
MN002669A01-AV Chapter 7 : Advanced Features • Press , the PTT button, or the preprogrammed GPS button to return to the Home screen. 7.23.9 Editing the Coordinates of a Waypoint When and where to use: NOTE: You can only edit preprogrammed coordinates of Home and Destination. Ensure that your radio shows the current location on the screen.
MN002669A01-AV Chapter 7 : Advanced Features Procedure: 1 Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints. 3 Perform one of the following actions: •...
MN002669A01-AV Chapter 7 : Advanced Features to the required waypoint and press the Menu Select button directly below Sel . The display shows the distance and bearing from the current to the selected coordinates. 7.23.13 Location Feature in Emergency Mode When the Emergency feature is activated, the radio exits the Location menu and returns to the Home screen.
MN002669A01-AV Chapter 7 : Advanced Features When your radio enters the predefined Geofence area, your radio receives the Dynamic Regroup command from the system, and immediately connects to a Dynamic Regroup talkgroup. The radio display shows the new selected Dynamic Regrouped talkgroup with green intelligent light for your attention.
MN002669A01-AV Chapter 7 : Advanced Features 7.24.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and evaluate if the radio is within the Geofence area in real time Check with your dealer or qualified technician to program the geofence coordinates and actions.
In addition, a radio operating on a lower priority broadband connection returns to the higher priority or quality connection while idle on SmartConnect. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem such as the following modems: • Motorola Solutions VML750 • Sierra Wireless MP70 • Sierra Wireless GX450 Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel.
MN002669A01-AV Chapter 7 : Advanced Features Your radio displays Out of Range when both LMR and SmartConnect are unavailable. NOTE: The SmartConnect feature must be programmed by a qualified radio technician. For more information, contact your system administrator. The Searching Site display is only visible on the radio when you enable this feature through the Customer Programming Software (CPS).
(your radio) and the location of the receiver (your device or accessory). Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory.
MN002669A01-AV Chapter 7 : Advanced Features At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.
MN002669A01-AV Chapter 7 : Advanced Features If you choose to reject the pairing process, the display shows Cancel pairing in progress... followed by <Device Friendly Name> pair canceled and return to Home screen. 2 Perform one of the following actions when the display shows Compare PIN: XXXXXX.: •...
MN002669A01-AV Chapter 7 : Advanced Features • The display shows <Device Friendly Name> pair failed (if the PIN numbers are different). • <Device Friendly Name> connect failed (if the connection fails). The display returns to Available Dev screen. 7.26.3 Viewing and Clearing the Bluetooth Device Information Procedure: or to BT.
MN002669A01-AV Chapter 7 : Advanced Features to Friendly name and press the Menu Select button directly below Edit. A blinking cursor appears in the Friendly Name screen. 3 Use the keypad to edit the text. 4 Perform one of the following actions: •...
MN002669A01-AV Chapter 7 : Advanced Features 7.26.5.4 Low Battery Notification This feature only supports Model 3.5 and Model 2.5. When the holster or weapon fire sensor battery is below the preset threshold value, the radio displays <BT alias> low batt and a tone sounds. 7.26.5.5 Disabling the Sensor This feature disables the sensors temporarily or permanently from sending the sensor events to the...
MN002669A01-AV Chapter 7 : Advanced Features 2 Long-press the preprogrammed Sensor button or the preprogrammed Menu Select button again to enable the OTA Sensor notification. A tone sounds, and the radio displays Sensor On. 7.27 ASTRO 25 (P25) Programming Over Project 25 (POP25) Also called Over-the-Air Programming, this feature allows configuration data and firmware to be upgraded to your radio over-the-air.
MN002669A01-AV Chapter 7 : Advanced Features 7.28 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement (VA) priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls.
MN002669A01-AV Chapter 7 : Advanced Features 6 To return to the Home screen, press the Menu Select button directly below Exit. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias>...
MN002669A01-AV Chapter 7 : Advanced Features to [All Sites] and press the Menu Select button directly below Sel. The display shows the Select Alert screen. to select the desired <Alert Alias> and press the Menu Select button directly below Send. The display shows Sending req.
MN002669A01-AV Chapter 7 : Advanced Features 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen. to select the desired Site Alias and press the Menu Select button directly below Send.
MN002669A01-AV Chapter 7 : Advanced Features 7.29.7 Stopping SSA Notification of All Sites Procedure: or to SSA. 2 Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Stop Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.
MN002669A01-AV Chapter 7 : Advanced Features 7.30 Wi-Fi You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features. Your service administrator programs the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. 7.30.1 Turning Wi-Fi On or Off When and where to use: Do one of the following to turn Wi-Fi on or off.
MN002669A01-AV Chapter 7 : Advanced Features 7.30.3 Checking the Wi-Fi Configuration and Status of the Radio Procedure: 1 Perform one of the following actions: • Long press the preprogrammed Wi-Fi button. • or to WiFi and press the Menu Select button directly below WiFi. The display shows the current status of the Wi-Fi as described next.
MN002669A01-AV Chapter 7 : Advanced Features When and where to use: This feature allows twice as many zones to be accessed from a switch, doubling the amount of switch positions. Procedure: 1 Use the programmed Basic Zone Bank button to toggle the position between Bank 1 and Bank The top display shows the status icons (A, B, C, D, E, or F) or the zone name based on the bank and switch position selected.
MN002669A01-AV Chapter 7 : Advanced Features c. Press the Menu Select button directly below Sel to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile.
MN002669A01-AV Chapter 7 : Advanced Features You can also maintain a minimum backlight level on the radio front display, depending on how your radio is programmed. NOTE: The backlight setting also affects the Menu Select buttons, the Navigation button, and the keypad backlighting accordingly.
MN002669A01-AV Chapter 7 : Advanced Features Do one of the following to turn Voice Mute on or off. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: • Turning Voice Mute off or on using the preprogrammed Voice Mute button: a.
MN002669A01-AV Chapter 7 : Advanced Features 2 Press the Menu Select button directly below Clck. The display shows the current setting of the radio. 3 Press the Menu Select button directly below Edit. The first item blinks. 4 Perform one of the following actions: •...
MN002669A01-AV Chapter 7 : Advanced Features 7.31.12.1 Using Conventional Squelch Operation Features Procedure: or to Sql. 2 Press the Menu Select button directly below Sql. The display shows Squelch XX, where XX is the value for the current squelch. 3 Perform one of the following actions: •...
MN002669A01-AV Chapter 7 : Advanced Features Mode Description Transmit Inhibit on Busy Channel with Wrong You cannot transmit on an active channel with a Squelch Code squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not preven- ted.
MN002669A01-AV Chapter 7 : Advanced Features • or to TxIn. Press the Menu Select button below TxIn. • Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the softkey and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value.
MN002669A01-AV Chapter 7 : Advanced Features • Secure HW Version • Codeplug Alias (Optional) NOTE: To return to the Home screen, press at any time. Procedure: 1 Perform one of the following actions: • Press the preprogrammed Info button. • or to Info and press the Menu Select button directly below Info.
MN002669A01-AV Chapter 7 : Advanced Features Programmable Features on page 23 for more information on the various programmable features of your radio. Procedure: 1 Perform one of the following actions: • Press the preprogrammed Info button. • or to Info and press the Menu Select button directly below Info. to Control map and press the Menu Select button directly below Sel.
Changing Password (Optional) This feature only supports Model 3.5 and Model 2.5. Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.
MN002669A01-AV Chapter 7 : Advanced Features 2 Enter the old password. 3 Enter the new password. 4 To accept the entry, enter the new password again. 7.31.18.3 Selecting a Channel within a Zone Procedure: 1 Press or to FPP and press the Menu Select button directly below FPP. The radio displays the Enter password screen 2 Enter the password and press the Menu Select button directly below Ok.
MN002669A01-AV Chapter 7 : Advanced Features Name, Zone Name, Top Chan Name and Top Zone Name the or buttons increment or decrement the selected value by scrolling through the valid entries. Procedure: 1 Perform the following actions based on the type of the parameter: Table 7: Parameter Editing Keys Parameter Editing Keys...
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MN002669A01-AV Chapter 7 : Advanced Features Parameter Editing Keys Value Scan List None/Scan List 1, 2, 3,... Zone Name Use keypad to enter numbers and alphabet characters. For more informa- tion, see Text Entry Icons on page Top Chan Name Top Zone Name Chan Name...
MN002669A01-AV Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: https://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
MN002669A01-AV Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...
MN002669A01-AV Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
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MN002669A01-AV Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...
MN002669A01-AV Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.
Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
MN002669A01-AV Limited Warranty made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product.
You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html...
Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
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MN002669A01-AV Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
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When this feature is triggered, the radio alerts the user with audio and visual alerts. It can also trigger Emergency Alarm the Post-Alert Timer is not cancelled. Mission Critical Wireless. Motorola Solutions Digital Communications. Menu Entry...
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MN002669A01-AV Glossary A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio. Monitor Check channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation.
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MN002669A01-AV Glossary Private Line (PL) A sub-audible tone that is transmitted such that only receivers decoding the tone receives it. Programmable A radio control that can have a radio feature assigned to it. Push-to-Talk PTT-The switch or button usually located on the left side of the radio which, when pressed, causes the radio to transmit.
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MN002669A01-AV Glossary An organization or group of radio users who communicate with each other using the same communications path. Text Messaging Service. Trunking The automatic sharing of communications paths between a large number of users. Allows users to share a smaller number of frequencies because a repeater or communications path is assigned to a talkgroup for the duration of a conversation.