Motorola solutions APX 2000 Model 2 User Manual
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Motorola solutions APX 2000 Model 2 User Manual

Motorola solutions APX 2000 Model 2 User Manual

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APX™ TWO-WAY RADIOS
APX 2000 Model 2 User Guide
*68012005019*
MARCH 2025
68012005019-JB
© 2025 Motorola Solutions, Inc. All Rights Reserved.

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Summary of Contents for Motorola solutions APX 2000 Model 2

  • Page 1 APX™ TWO-WAY RADIOS APX 2000 Model 2 User Guide *68012005019* MARCH 2025 68012005019-JB © 2025 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 3: Table Of Contents

    68012005019-JB Contents Contents Intellectual Property and Regulatory Notices................2 List of Tables..........................11 Software Version........................12 Chapter 1: Read Me First......................13 1.1 Notations Used in This Manual........................13 1.2 Radio Care..............................13 1.2.1 Cleaning Your Radio..........................15 1.2.2 Cleaning the External Surface of the Radio..................15 1.2.3 Radio Service and Repair........................15 1.3 Battery Recycling and Disposal........................
  • Page 4 68012005019-JB Contents 4.8 Alert Tones ..............................34 4.9 Phone Call Displays and Alerts........................36 4.10 Display Color Change On Channel......................36 Chapter 5: General Radio Operation..................38 5.1 Selecting a Zone............................38 5.2 Selecting a Radio Channel..........................38 5.3 Mode Select Feature.............................39 5.3.1 Saving a Zone and a Channel to a Softkey..................39 5.3.2 Saving a Zone and a Channel to a Button..................
  • Page 5 68012005019-JB Contents 7.1.4 Making Priority Dispatch Calls......................51 7.1.5 Dynamic Regrouping (Trunking Only) ....................51 7.1.5.1 Classification of Regrouped Radios...................52 7.1.5.2 Requesting a Reprogram (Trunking Only)..................52 7.1.6 Dynamic Zone Programming......................52 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel............52 7.1.6.2 Saving a Channel in the Dynamic Zone from List Selection.............53 7.1.6.3 Deleting a Channel in the Dynamic Zone...................
  • Page 6 68012005019-JB Contents 7.10 Emergency Operation..........................66 7.10.1 Special Considerations for Emergency Operation................67 7.10.2 Emergency Keep-Alive........................67 7.10.3 Exiting Emergency Operation......................67 7.10.4 Exiting Emergency as Supervisor (Trunking Only)................67 7.10.5 Remote Emergency..........................68 7.10.5.1 Sending Remote Emergency to Specific Users............... 68 7.10.5.2 Manually Refreshing the Remote Emergency List..............
  • Page 7 68012005019-JB Contents 7.16.2.5 Appending a Priority Status and a Reply Request to a Text Message........81 7.16.2.6 Removing a Priority Status and a Reply Request from a Text Message....... 81 7.16.2.7 Receiving a Text Message......................81 7.16.2.8 Viewing a Text Message from the Inbox................. 82 7.16.2.9 Replying to a Received Text Message..................
  • Page 8 68012005019-JB Contents 7.20.10 Measuring the Distance and Bearing from a Saved Waypoint............. 97 7.20.11 Location Feature in Emergency Mode....................97 7.20.12 Peer-Location on the Display (ASTRO Conventional)..............97 7.21 Mission Critical Geofence (ASTRO 25 Trunking)..................98 7.21.1 Entering the Geofence Area......................98 7.21.2 Mission Critical Geofence......................... 99 7.21.3 Entering Mission Critical Geofence....................
  • Page 9 68012005019-JB Contents 7.27.1 Selecting the Power Level....................... 111 7.27.2 Selecting a Radio Profile......................... 112 7.27.3 Enabling and Disabling the Radio Alias..................112 7.27.4 Selecting the Audio Speaker......................112 7.27.5 Controlling the Display Backlight....................113 7.27.6 Locking and Unlocking the Keypad and Controls................114 7.27.7 Turning the Controls and Buttons Tones On or Off...............
  • Page 10 Declaration of Compliance for the Use of Distress and Safety Frequencies..........133 Technical Parameters for Interfacing External Data Sources................ 133 Limited Warranty........................134 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS................134 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:................134 II. GENERAL PROVISIONS:..........................135 III.

  • Page 11: List Of Tables

    68012005019-JB List of Tables List of Tables Table 1: LED Indications............................29 Table 2: TMS Status Icons............................31 Table 3: Call Type Icons............................32 Table 4: MPL Selection Mode..........................55 Table 5: Emergency Operation Scenarios....................... 67 Table 6: Parameter Editing Keys..........................123 Table 7: VHF Marine Channel List.........................

  • Page 12: Software Version

    68012005019-JB Software Version Software Version All the features described in the following sections are supported by the software version R35.00.00 or later. Accessing the Radio Information on page 119 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 13: Chapter 1: Read Me First

    68012005019-JB Chapter 1:  Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 14 68012005019-JB Chapter 1:  Read Me First See the following picture for radio with two knobs. Never obstruct or cover the vent port, even with a label. ● Ensure that no oily substances come in contact with the vent port. ● Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours.

  • Page 15: Cleaning Your Radio

    Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.

  • Page 16: Battery Recycling And Disposal

    Chapter 1:  Read Me First Battery Recycling and Disposal In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/...

  • Page 17: Chapter 2: Getting Started

    Do not discard batteries in a fire. ● When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance.

  • Page 18: Attaching The Antenna

    68012005019-JB Chapter 2:  Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1. Set the antenna in the receptacle. 2. Turn the antenna clockwise to attach to the radio. 3. To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.

  • Page 19: Turning On The Radio

    68012005019-JB Chapter 2:  Getting Started 2. To remove the clip, use a flat-bladed object to press the belt clip tab away from the radio. 3. Slide the clip upward and away from the radio. Turning On the Radio Procedure: If the power-up test is successful, the display shows SELFTEST momentarily, followed by the Home ●...

  • Page 20: Chapter 3: Radio Controls

    68012005019-JB Chapter 3:  Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls APX 2000 with Multi-Function Knob (MFK). Top (Orange) Button This button is usually programmed as the Emergency button. These radio controls/buttons are programmable.
  • Page 21 68012005019-JB Chapter 3:  Radio Controls Top Lightbar Microphone Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
  • Page 22 68012005019-JB Chapter 3:  Radio Controls APX 2000 with two knobs. 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio. Rotate clockwise to increase the volume.

  • Page 23: Programmable Features

    68012005019-JB Chapter 3:  Radio Controls Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
  • Page 24 68012005019-JB Chapter 3:  Radio Controls Bluetooth Audio Reroute Toggles the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset. Bluetooth Headset PTT Keys up the Bluetooth Headset microphone. Bluetooth Data Devices Pairs your radio with other data devices for data transfer. Bluetooth Clear All Pairing Clears all Bluetooth pairing information on your radio.
  • Page 25 68012005019-JB Chapter 3:  Radio Controls Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list. Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another.

  • Page 26: Assignable Settings Or Utility Functions

    68012005019-JB Chapter 3:  Radio Controls Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios. Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu. TMS Quick Text Selects a predefined message.

  • Page 27: Chapter 4: Status Indicators

    68012005019-JB Chapter 4:  Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.

  • Page 28: Accessing The Battery Info Screen

    68012005019-JB Chapter 4:  Status Indicators 4.1.2 Accessing the Battery Info Screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information. Procedure: Batt 2.

  • Page 29: Status Icons

    68012005019-JB Chapter 4:  Status Indicators Table 1: LED Indications Indication Status Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode.
  • Page 30 68012005019-JB Chapter 4:  Status Indicators Icon Description The selected channel is being monitored in conventional operation. The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. The radio is set at High power. The radio is set at Low power.

  • Page 31: Tms Status Icons

    68012005019-JB Chapter 4:  Status Indicators Icon Description Blinking The device registration or user registration with the server failed due to an invalid username or pin. Inverted The user is logged on to the secured IP packet data. Data activity is present on the radio. The Bluetooth wireless technology is turned on and ready for connection.

  • Page 32: Call Type Icons

    68012005019-JB Chapter 4:  Status Indicators Icon Description The index of the current message that you are viewing. Call Type Icons This feature only supports Model 3 and Model 2. Call icons appear on the radio display when you make or receive a call, or view selected call lists. The call icons indicate the call types associated with an alias or ID.

  • Page 33: Intelligent Lighting Indicators

    68012005019-JB Chapter 4:  Status Indicators See the following picture for two knobs radio. The lightbar blinks green when the MFK is using the secondary feature. See Multi-Function Knob (MFK) understand the functionality of MFK. The lightbar turn into solid color of orange, red, or green depending on the status of Intelligent Lighting. See Intelligent Lighting Indicators  on page 33 for different status of Intelligent Lighting.

  • Page 34: Alert Tones

    68012005019-JB Chapter 4:  Status Indicators Backlight and Bar Notification When Color The radio is unable to establish a full connection with the system. The radio is unable to authenticate or register with the sys‐ tem. Critical Alerts The radio is out of range. The radio enters Failsoft mode.
  • Page 35 68012005019-JB Chapter 4:  Status Indicators You Hear Tone Name Heard Invalid Mode When radio is on an unpreprogrammed channel. A Group of Busy When system is busy. Low-Pitched Tones Short, Medi‐ Valid Key-Press When a correct key is pressed. um-Pitched Radio Self Test Pass When radio passes its power-up self test.

  • Page 36: Phone Call Displays And Alerts

    68012005019-JB Chapter 4:  Status Indicators You Hear Tone Name Heard Incremental- Bluetooth Paired When Bluetooth accessory is paired with the radio. Pitched Tone Bluetooth Connected When Bluetooth accessory is connected to the radio. Decremental- Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio. Pitched Tone Bluetooth Disconnected When Bluetooth accessory is disconnected from the radio.
  • Page 37 68012005019-JB Chapter 4:  Status Indicators When changing to or powering up on invalid channels such as unprogrammed channels, receiver ● frequency error channel and blank channels. The radio is in radio stun or radio lock mode. ● NOTE: Radio stun or radio lock mode is only applicable to Model 3.5. For hard key zeroize, key loading, and scan list programming, the backlight follows the home channel backlight color.

  • Page 38: Chapter 5: General Radio Operation

    68012005019-JB Chapter 5:  General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.

  • Page 39: Mode Select Feature

    68012005019-JB Chapter 5:  General Radio Operation Chan b. Press the Menu Select button directly below Chan to the required channel. d. Press the Menu Select button directly below to confirm the selected channel. Select a channel using the radio menu Channel Up Channel Down ●...

  • Page 40: Accessing Multi-Codeplug

    68012005019-JB Chapter 5:  General Radio Operation Procedure: 1. Toggle from your current zone and channel to the required zone and channel. 2. Press and hold the button you desire to program. Result: You hear a short, medium-pitched tone when the zone and channel is saved. If the Preconfigurable Preset Zone and Channel field is disabled, a negative tone sounds.

  • Page 41: Receiving And Responding To A Talkgroup Call

    68012005019-JB Chapter 5:  General Radio Operation In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission. ● In trunking mode, there is no LED indication when the radio receives a transmission. ● If the radio is receiving a secure transmission, the LED blinks yellow. ●...

  • Page 42: Methods To Make A Radio Call

    68012005019-JB Chapter 5:  General Radio Operation When and where to use: When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The display shows Phone call and the call received icon blinks. Procedure: 1. Press the Call Response button within 20 seconds after the call indicators begin. 2.

  • Page 43: Making A Private Call (Trunking Only)

    68012005019-JB Chapter 5:  General Radio Operation 5.5.2 Making a Private Call (Trunking Only) When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio. Procedure: 1.

  • Page 44: Making A Telephone Call (Trunking Only)

    68012005019-JB Chapter 5:  General Radio Operation 3. Press the PTT button to initiate the Private Call. The display shows Calling... <Number> 4. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. When you are connected, the display shows the ID of the target radio. If no acknowledgment is received, the display shows No acknowledge If the target radio does not respond before the time out, the display shows...

  • Page 45: Monitor Feature

    68012005019-JB Chapter 5:  General Radio Operation and press the Menu Select button directly below ● Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning.
  • Page 46 68012005019-JB Chapter 5:  General Radio Operation 2. Press and hold the Monitor button to set continuous monitor operation. The duration of the button press is programmable. 3. Press the Monitor button again, or the PTT button, to return to the original squelch setting. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.

  • Page 47: Chapter 6: Additional Performance Enhancement

    68012005019-JB Chapter 6:  Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.

  • Page 48: P25 Digital Vehicular Repeater System

    P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.

  • Page 49: Chapter 7: Advanced Features

    68012005019-JB Chapter 7:  Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.

  • Page 50: Talkgroup Call Feature (Conventional Only)

    68012005019-JB Chapter 7:  Advanced Features 4. Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 5. Release the PTT button to listen. 6. Press to return to the Home screen. 7.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a...

  • Page 51: Making Priority Dispatch Calls

    68012005019-JB Chapter 7:  Advanced Features to the required status. 3. Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received . The radio returns to normal dispatch operation. If no acknowledgment is received, you hear a low-pitched tone and the display shows acknowledge 4.

  • Page 52: Classification Of Regrouped Radios

    68012005019-JB Chapter 7:  Advanced Features 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position. Select Disabled Select-disabled radios cannot change channels while dynamically regrouped.

  • Page 53: Saving A Channel In The Dynamic Zone From List Selection

    68012005019-JB Chapter 7:  Advanced Features 3. Perform one of the following actions: Press the Menu Select button below to select. ● Press the Menu Select button below to exit. Exit ● If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...

  • Page 54: Zone-To-Zone Cloning

    68012005019-JB Chapter 7:  Advanced Features 7.1.7 Zone-to-Zone Cloning Zone Cloning clones conventional zones from one radio to another. You can select the followings zones from a source radio and clone them into a target radio. Clone enabled zones ● Dynamic Zones ●...

  • Page 55: Multiple Private Line

    68012005019-JB Chapter 7:  Advanced Features 7.1.8 Multiple Private Line Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups, repeaters and others, user no longer need to program multiple channels of the same frequency with different PL/DPL codes.

  • Page 56: Contacts

    68012005019-JB Chapter 7:  Advanced Features Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.

  • Page 57: Adding A Contact To A Call List

    68012005019-JB Chapter 7:  Advanced Features If the call reaches the maximum ring time, the call ends. 7.3.2 Adding a Contact to a Call List Procedure: and press the Menu Select button directly below Cnts Cnts The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn Add to CallLst...

  • Page 58: Scan Lists

    68012005019-JB Chapter 7:  Advanced Features View and press the Menu Select button directly below Result: The display shows all the numbers associated with the entry. Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group.

  • Page 59: Changing The Scan List Status

    68012005019-JB Chapter 7:  Advanced Features Press the Menu Select button directly below to add and/or change the priority of the currently ● displayed channel in the scan list. Press the Menu Select button directly below to delete the currently displayed channel from the ●...

  • Page 60: Scan

    68012005019-JB Chapter 7:  Advanced Features Press the Select button one or more times to toggle between different status of the Scan List ● status icon of the current displayed channel. The radio shows one of following priority status icons and scenarios: A Scan icon indicates that the current channel is in the scan list as a non-priority channel.

  • Page 61: Deleting A Nuisance Channel

    68012005019-JB Chapter 7:  Advanced Features 7.5.3 Deleting a Nuisance Channel When and where to use: If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel. Procedure: When the radio is locked onto the channel to be deleted, perform one of the following actions: Press the preprogrammed Nuisance Delete button.

  • Page 62: Sending A Call Alert Page

    68012005019-JB Chapter 7:  Advanced Features 7.6.2 Sending a Call Alert Page When and where to use: Do one of the following to send a call alert page: NOTE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire.

  • Page 63: Recent Calls

    68012005019-JB Chapter 7:  Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows acknowledge . Press the Menu Select button directly below to return to the main screen of Contacts. Recent Calls Recent call menu allows you to view the recent incoming and outgoing call information.

  • Page 64: Instant Recall

    68012005019-JB Chapter 7:  Advanced Features This feature allows you to delete calls from the Recent Calls list. Procedure: Delete calls by using the following options: Option Actions Deleting all calls a. Press Optn. b. Select Delete Calls. c. Select All Calls. d.

  • Page 65: In-Call User Alert

    68012005019-JB Chapter 7:  Advanced Features To return to the previous screen, press the Menu Select button directly below Back g. To return to the Home screen, press the Menu Select button directly below Exit Recent calls are lost after radio power cycle if the calls are not saved. Playback the saved calls using the radio menu: ●...

  • Page 66: Quik Call Ii

    68012005019-JB Chapter 7:  Advanced Features Quik Call II This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio. The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be sent to an individual talkgroup or over the entire system.

  • Page 67: Special Considerations For Emergency Operation

    68012005019-JB Chapter 7:  Advanced Features Non-Tactical/Revert for Trunking System The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call. For more information, contact your system administrator. 7.10.1 Special Considerations for Emergency Operation The following scenarios apply during Emergency operation: Table 5: Emergency Operation Scenarios...

  • Page 68: Remote Emergency

    68012005019-JB Chapter 7:  Advanced Features Procedure: Perform one of the following actions: If… Then… If the emergency mode is initi‐ press and hold the Side Button 1 and press the Emergency ated by other radios, button. If the emergency mode is initi‐ Perform one of the following actions: ated by the Supervisor, Press and hold the Emergency button.

  • Page 69: Manually Refreshing The Remote Emergency List

    68012005019-JB Chapter 7:  Advanced Features If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification. 7.10.5.2 Manually Refreshing the Remote Emergency List Procedure: 1. Press the programmed Remote Emergency button. 2. To refresh the remote emergency list, press Rfsh. Result: Your radio displays List refreshed followed by the updated remote emergency list.

  • Page 70: Sending An Emergency Call (Trunking Only)

    68012005019-JB Chapter 7:  Advanced Features The radio sounds a short low-pitched tone to indicate that the selected channel does not support ● emergency and rejects to launch emergency mode. The display shows , if the No emergency selected channel does not support emergency. Result: When you receive the dispatcher’s acknowledgment, the display shows Ack received...

  • Page 71: Sending An Emergency Alarm With Emergency Call

    68012005019-JB Chapter 7:  Advanced Features A tone sounds to indicate that the selected channel does not support emergency and rejects to ● launch emergency mode. 2. The microphone remains active for the hot mic time specified in the radio's codeplug programming. 3.

  • Page 72: Sending A Silent Emergency Alarm

    68012005019-JB Chapter 7:  Advanced Features You receive the dispatcher acknowledgment. The display shows Ack received ● You receive no acknowledgment. The display shows No acknowledge ● If unsuccessful, a tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode.

  • Page 73: Entering Fireground Zone Channel (Conventional)

    68012005019-JB Chapter 7:  Advanced Features Response to Evacuation commands ● Pressing the PTT button to make voice transmission ● Sending an Emergency Alarm and Call ● Entering or Exiting a Trunking Talkgroup ● 7.11.1 Entering Fireground Zone Channel (Conventional) Procedure: 1.

  • Page 74: Sending Evacuation Tone

    68012005019-JB Chapter 7:  Advanced Features Press the PTT button. PTT button must be configured in Customer Programming Software (CPS) ● to enable this function. The radio cancels the indications, a tone sounds and the radio sends an acknowledgment to the command terminal.

  • Page 75: Fall Alert

    68012005019-JB Chapter 7:  Advanced Features Emergency Call De-Key Sidetone The radio sounds an alert tone to remind you that the Emergency Mode is still active after you release the PTT button for an Emergency call transmission. The volume of loudness depends on the maximum tone volume set in your radio profile.

  • Page 76: Testing Fall Alert

    68012005019-JB Chapter 7:  Advanced Features The alert tone is inhibited when you change to a channel with Emergency but no Fall Alert feature. ● The current alert tone is inhibited and is replaced with a different alert tone when you change to a channel ●...

  • Page 77: User Login Feature

    68012005019-JB Chapter 7:  Advanced Features The following methods are options on how to select or change the ARS Mode. The result of all the methods is the same. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 78: Logging Out

    68012005019-JB Chapter 7:  Advanced Features to scroll through the list of predefined user names. Press the Menu Select button ● directly below to select the predefined username. Logn Press and hold to scroll through the list of predefined user names at a fast scroll rate. ●...

  • Page 79: Sending A Quick Text Message

    68012005019-JB Chapter 7:  Advanced Features A new text message (free form message). ● A predefined message (quick text message). ● An edited quick text message. ● A query (ASTRO 25 Advanced Messaging Solution). ● NOTE: Query is only supported in the ASTRO 25 Advanced Messaging Solution. For more information, ASTRO 25 Advanced Messaging Solution on page 84 Two-Factor Authentication on page 7.16.1...

  • Page 80: Priority Status And Request Reply For New Text Messages

    68012005019-JB Chapter 7:  Advanced Features 7.16.2 Priority Status and Request Reply for New Text Messages Before sending your message, you can add a priority status, request reply, or both to your message. 7.16.2.1 Appending a Priority Status to a Text Message When and where to use: NOTE: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted.

  • Page 81: Appending A Priority Status And A Reply Request To A Text Message

    68012005019-JB Chapter 7:  Advanced Features 7.16.2.5 Appending a Priority Status and a Reply Request to a Text Message Procedure: 1. Press the Menu Select button directly below Optn Mark Important and press the Menu Select button directly below to indicate that the message is important.

  • Page 82: Viewing A Text Message From The Inbox

    68012005019-JB Chapter 7:  Advanced Features 7.16.2.8 Viewing a Text Message from the Inbox When and where to use: The Inbox can hold up to 30 messages. NOTE: to read the message if the content fills more than one screen. Procedure: 1.

  • Page 83: Sent Text Messages

    68012005019-JB Chapter 7:  Advanced Features Send Message and press the Menu Select button directly below to send the message. Result: The display shows the Send Message screen and Sending msg NOTE: Press the Menu Select button directly below Back at any time to return to the previous screen. You can append a priority status and/or a request reply to your message.

  • Page 84: Deleting A Text Message

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.

  • Page 85: Two-Factor Authentication

    68012005019-JB Chapter 7:  Advanced Features 7.17.1 Two-Factor Authentication This feature allows you to log in and authenticate yourself with a username, unit ID, password, and passcode. The user login feature enables the recipient of your message to identify you as the sender by assigning a username to your message.

  • Page 86: Logging Out Of Two-Factor Authentication

    68012005019-JB Chapter 7:  Advanced Features 4. Enter your password when you see a blinking cursor. 5. Press the Menu Select button directly below Logn If only one-factor is enabled, the display shows at the status. The login operation is 1F logged complete.

  • Page 87: Receiving A Query

    68012005019-JB Chapter 7:  Advanced Features Procedure: 1. Perform one of the following actions: To access this feature using the preprogrammed button, press the preprogrammed TMS Query ● button and proceed to step To access this feature using the menu, proceed to the next step. ●...

  • Page 88: Secure Operations

    68012005019-JB Chapter 7:  Advanced Features 7.18 Secure Operations Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.

  • Page 89: Multikey Feature

    68012005019-JB Chapter 7:  Advanced Features Procedure: 1. Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out. NOTE: If the Multi-system Over-the-Air Rekeying feature is in use, the ASTRO profile name is displayed below Keyloading 2.

  • Page 90: Selecting Keysets

    68012005019-JB Chapter 7:  Advanced Features Turn the 16-Position Select knob to exit. ● NOTE: When the selected key is erased, you hear a momentary keyfail tone and the display shows Key fail When the selected key is not allowed, you hear a momentary illegal key tone and the display shows Illegal key 7.18.3.4...

  • Page 91: Requesting An Over-The-Air Rekey

    68012005019-JB Chapter 7:  Advanced Features c. Press the Menu Select button directly below Optn The display shows the available key erase options. to the required option and press the Menu Select button directly below e. Select by pressing the Menu Select button below Erase all keys? Erase single key? erase the encryption key(s) in the radio.

  • Page 92: Infinite Ukek Retention

    68012005019-JB Chapter 7:  Advanced Features Some of the selected options require configuration at the Key Management Controller (KMC) site to work properly. NOTE: This feature must be programmed by a qualified radio technician. For more information, contact your system administrator. 7.18.3.8 Infinite UKEK Retention This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all...

  • Page 93: Outdoor Location Feature

    68012005019-JB Chapter 7:  Advanced Features The availability and accuracy of this location information and the calculation duration can vary depending on the environment in which you are using the GPS feature. For example, GPS location fixes are difficult to obtain indoors, in covered locations, between high buildings, or in situations where you have not established a clear broad view of the sky.

  • Page 94: Mgrs Coordinates

    68012005019-JB Chapter 7:  Advanced Features MGRS ● NOTE: When you send your location to another radio, the receiving radio displays the location in its selected format. 7.20.3 MGRS Coordinates Military Grid Reference System (MGRS) can only be enabled through Customer Programming Software (CPS) configuration.

  • Page 95: Selecting Location Format

    68012005019-JB Chapter 7:  Advanced Features 7.20.5 Selecting Location Format Procedure: 2. Press the Menu Select button directly below 3. Press the Menu Select button directly below Optn Loc Format and press the Menu Select button directly below to the preferred location format and press the Menu Select button directly below Result: The front display shows the location with the selected format.

  • Page 96: Deleting A Single Saved Waypoint

    68012005019-JB Chapter 7:  Advanced Features Waypoints and press the Menu Select button directly below The display shows a list of waypoints. 3. Perform one of the following actions: to scroll through the list. ● to select a waypoint to view the location information in full. ●...

  • Page 97: Measuring The Distance And Bearing From A Saved Waypoint

    68012005019-JB Chapter 7:  Advanced Features Delete All and press the Menu Select button directly below The display shows Delete All saved waypnts Confirm? 5. Press the Menu Select button directly below to delete all waypoints or press the Menu Select button directly below to return to the Waypoints main screen.

  • Page 98: Mission Critical Geofence (Astro 25 Trunking)

    68012005019-JB Chapter 7:  Advanced Features Relative distance or direction ● Short location coordinates PTT ID (optional) ● Longitude and latitude ● NOTE: If the transmitting radio is stale at the location after a period of time, the receiving radio display shows the last known location.

  • Page 99: Mission Critical Geofence

    68012005019-JB Chapter 7:  Advanced Features The system sends a message to your radio. The radio display shows a direct text message content without any user operation. This message indicates that you are currently present in a Geofence area. This TMS remains open on the display until user presses exit/home to exit this screen.

  • Page 100: Trunking System Controls

    68012005019-JB Chapter 7:  Advanced Features preprogrammed VA tone. The radio displays the new channel and a message is received to indicate the changes. 7.22 Trunking System Controls This chapter explains the trunking system control features in your radio. 7.22.1 Operating in Failsoft System When and where to use: The failsoft system ensures continuous radio communication during a trunked system failure.

  • Page 101: Site Search

    68012005019-JB Chapter 7:  Advanced Features 7.22.5 Site Search When searching for a site, your radio is inoperable. In the site search mode, your radio scans for trunked control channels but has yet to connect to the trunking system or reach other trunking states. Other trunking states are such as Out of Range and Imbalanced Coverage.

  • Page 102: Mission Critical Wireless Bluetooth® Wireless Technology

    Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.

  • Page 103: Pin Authentication In Pairing

    68012005019-JB Chapter 7:  Advanced Features If the pairing process fails, you hear a short, low-pitched tone. The display shows Bluetooth pairing failed . Repeat this step. Result: The radio tries to establish connection with the device once paired. NOTE: If the connection fails within 6 seconds, you hear a decremental-pitched tone to indicate that the device is unpaired.

  • Page 104: Pairing The Authentication Pin With The Generated Numeric Pin

    68012005019-JB Chapter 7:  Advanced Features The display shows <Device Friendly Name> pair failed (if the pairing timer expires). ● The display shows <Device Friendly Name> connect failed (if the connecting timer expires). ● If the PIN is correct but the profiles are not supported, the display shows BT profiles not supported .

  • Page 105: Responder Alert Sensors

    68012005019-JB Chapter 7:  Advanced Features To clear the device from the list, to the required device, press the Menu Select button ● directly below To exit from this function, press the Menu Select button directly below Back to return to the ●...

  • Page 106: Disabling The Sensor Temporarily

    68012005019-JB Chapter 7:  Advanced Features 7.23.4.3.1 Disabling the Sensor Temporarily Procedure: Short-press the preprogrammed Sensor button or the preprogrammed Menu Select button to activate the sensor timer. The following scenarios affect the sensor state: If a gun or taser is removed from the holster within the timer duration, the timer stops and ●...

  • Page 107: Responding To The Notification Of Upgrade

    68012005019-JB Chapter 7:  Advanced Features 7.24.1 Responding to the Notification of Upgrade Procedure: 1. The display shows and two short, medium- pitched tones sound every 30 seconds until the Upgrade? user makes a choice of either accepting, delaying, or rejecting the request. NOTE: Do not remove the power cable or power down the radio during the firmware upgrade process.

  • Page 108: Sending Ssa Notification To Single Site

    68012005019-JB Chapter 7:  Advanced Features Your radio supports up to 250 site aliases. Only authorized radios are enabled to send SSA. NOTE: The alert alias, alert tone, and alert period are configured in the Customer Programming Software (CPS). For more information, contact your system administrator. The SSA alert volume is reduced when voice audio is received at the same time.

  • Page 109: Sending Ssa Notification To All Available Sites

    68012005019-JB Chapter 7:  Advanced Features [All Sites] and press the Menu Select button directly below The display shows the Select Alert screen. to select the desired <Alert Alias> and press the Menu Select button directly below Send The display shows Sending req If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows failed...

  • Page 110: Stopping Ssa Notification Of All Sites

    68012005019-JB Chapter 7:  Advanced Features 2. Press the Menu Select button directly below The display shows the Site Alert screen. Stop Alert and press the Menu Select button directly below The display shows the Select Site screen. to select the desired Site Alias and press the Menu Select button directly below Send The display shows Sending req...

  • Page 111: Utilities

    68012005019-JB Chapter 7:  Advanced Features 2. Press the Menu Select button directly below The display shows the Site Alert screen. Stop Alert and press the Menu Select button directly below The display shows the Select Site screen. and press the Menu Select button directly below [All Avail] Send The display shows...

  • Page 112: Selecting A Radio Profile

    68012005019-JB Chapter 7:  Advanced Features 7.27.2 Selecting a Radio Profile When and where to use: This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight, alert tones, and audio settings are defined according to the preprogrammed radio settings of each radio profile.

  • Page 113: Controlling The Display Backlight

    68012005019-JB Chapter 7:  Advanced Features The secondary speaker also has a "whisper" mode with a modified volume taper for quieter modes of operation. NOTE: If an external speaker or microphone accessory is attached to the radio, neither internal speaker is operational as audio is routed to the accessory. Do one of the following to select the audio speaker.

  • Page 114: Locking And Unlocking The Keypad And Controls

    68012005019-JB Chapter 7:  Advanced Features 7.27.6 Locking and Unlocking the Keypad and Controls You can lock your radio keypad, programmable buttons, and knob or knobs to avoid inadvertent entry. Check with your dealer or qualified technician for best selection to suit your usage. Procedure: 1.

  • Page 115: Using The Time-Out Timer

    68012005019-JB Chapter 7:  Advanced Features 7.27.9 Using the Time-Out Timer When and where to use: This feature turns off the transmitter of your radio. You cannot transmit longer than the preset timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone. The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician.

  • Page 116: Adjusting The Squelch Level

    68012005019-JB Chapter 7:  Advanced Features Press the Menu Select button directly below once you have finished to save your changes and ● return to the Home screen. Press the Menu Select button directly below Cncl to discard all changes and return to the Home ●...

  • Page 117: Using Conventional Squelch Operation Features

    68012005019-JB Chapter 7:  Advanced Features Option Result Digital Carrier-Operated Squelch You hear all digital traffic. Normal Squelch You hear any digital traffic having the correct net‐ work access code. Selective Switch You hear any digital traffic having the correct net‐ work access code and correct talkgroup.

  • Page 118: Smart Ptt (Conventional Only)

    68012005019-JB Chapter 7:  Advanced Features 7.27.15 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel. The following table shows the variations of Smart PTT.

  • Page 119: Disabling Transmit Inhibition

    68012005019-JB Chapter 7:  Advanced Features Press the Transmit Inhibit programmable button. ● NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value. The display shows Tx inhibit on .

  • Page 120: Viewing The Ip Information

    68012005019-JB Chapter 7:  Advanced Features Option Board Bluetooth Address (optional) ● Expansion Board Type (optional) ● MFK Secondary Function ● DSP Version ● KG (Secure Algorithm) ● Serial Number ● Flash Size and Type ● RF Band(s) ● Processor Version ●...

  • Page 121: Viewing The Control Assignments

    68012005019-JB Chapter 7:  Advanced Features 3. Perform one of the following actions: to scroll through the various information. ● Press the Menu Select button directly below Back to return to the previous screen. ● Press to return to the Home screen. ●...

  • Page 122: Initiating The Fpp Feature

    The radio displays Radio Param Zn/Ch Param 7.27.18.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.

  • Page 123: Changing A Channel Parameter

    68012005019-JB Chapter 7:  Advanced Features 5. Press to select the required channel and press SEL to access the channel parameter. The radio displays the channel parameter screen. 6. Press to select the required channel parameter. 7.27.18.4 Changing a Channel Parameter Procedure: 1.
  • Page 124 68012005019-JB Chapter 7:  Advanced Features Parameter Editing Keys Value Tx NAC to increment or decrement entry and to move cursor within parameter value. Rx NAC Rx Type Perform one of the following: ANALOG/ DIGITAL/ to toggle between valid entries. ● MIXED Tx Type ANALOG/...

  • Page 125: Chapter 8: Accessories

    68012005019-JB Chapter 8:  Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.

  • Page 126: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 127: Important Safety Information

    (e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter is approved by ISED to operate with a Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

  • Page 128: Fcc Licensing Information

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).

  • Page 129: Ised Wlan Statement

    68012005019-JB Legal and Compliance Statements ISED WLAN Statement CAUTION: 1. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; 2. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250–5350 MHz and 5470–5725 MHz shall be such that the equipment still complies with the e.i.r.p.

  • Page 130: Maritime Radio Use In The Vhf Frequency Range

    68012005019-JB Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.

  • Page 131: Table 7: Vhf Marine Channel List

    68012005019-JB Maritime Radio Use in the VHF Frequency Range in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 ○ MHz frequency band, and in the semiduplex mode on the two frequency channels specified in the table below. ○...
  • Page 132 68012005019-JB Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...

  • Page 133: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    68012005019-JB Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 5.4. Technical Parameters for Interfacing External Data Sources RS232...

  • Page 134: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 135: Ii. General Provisions

    This warranty sets forth the full extent of MOTOROLA SOLUTIONS' responsibilities regarding the Product. Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.

  • Page 136: Vi. Patent And Software Provisions

    1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2. that MOTOROLA SOLUTIONS will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and 3.

  • Page 137: Vii. Governing Law

    This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.

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