Related Manuals for Motorola solutions APX 5500
Summary of Contents for Motorola solutions APX 5500
- Page 1 TWO-WAY RADIOS ™ APX 5500, APX 6500, APX 6500Li, APX 7500, and APX 8500 APX Mobile E5 Control Head User Guide *MN006147A01* DECEMBER 2023 MN006147A01-AL © 2023 Motorola Solutions, Inc. All Rights Reserved.
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Page 2: Table Of Contents
MN006147A01-AL Contents Contents List of Figures........................9 List of Tables........................10 Legal and Support......................11 Intellectual Property and Regulatory Notices..................11 Legal and Compliance Statements......................12 Disclaimer........................... 12 Declaration of Conformity......................12 Important Safety Information.......................13 Notice to Users (FCC).........................13 FCC Licensing Information......................14 Applying for Canadian License.................... - Page 3 MN006147A01-AL Contents 3.3 ViQi..............................30 3.3.1 Using ViQi Virtual Partner....................31 Chapter 4: Getting Started....................32 4.1 Turning the Radio On or Off......................32 Turning the Radio On........................32 Turning the Radio Off........................32 4.2 Validating Compatibility During Power Up..................32 4.3 Adjusting the Volume........................33 Chapter 5: Home Screen Overview...................34 5.1 Status Indicators..........................
- Page 4 MN006147A01-AL Contents 6.14.4 Incoming Calls While Alarms are Turned On..............48 6.14.5 Turning Off Non-Rearmable External Alarms..............49 6.14.6 Turning Off Rearmable External Alarms................49 6.15 Universal Relay Controller......................49 6.16 Low Voltage Threshold Warning....................50 Chapter 7: Trunking System Controls ................51 7.1 Operating in Failsoft System......................51 7.2 Imbalanced Coverage........................51 7.3 Out-of-Range Radio.........................51 7.4 SmartZone............................
- Page 5 MN006147A01-AL Contents Chapter 10: Ignition Switch Options................66 10.1 Using Emergency Power Up......................66 Chapter 11: Secure Operations..................68 11.1 Enabling Secure Transmissions.....................68 11.2 Encryption............................68 11.2.1 Multikey Feature.......................68 11.2.2 MDC OTAR (Conventional Only)..................69 11.2.3 Infinite UKEK Retention....................69 11.2.4 Hear Clear........................69 11.2.5 Loading Encryption Keys....................70 11.2.6 Selecting Encryption Keys....................70 11.2.7 Selecting Keysets......................70 11.2.8 Erasing Encryption Keys....................
- Page 6 MN006147A01-AL Contents 14.3.3.1 Searching and Pairing Bluetooth Devices............79 14.3.3.2 Turning Bluetooth Visibility On or Off..............80 14.3.3.3 Receiving Pairing Request from Other Devices..........80 14.3.4 PIN Authentication in Pairing................... 80 14.3.4.1 Pairing the Authentication PIN when Receiving a Pairing Request....81 14.3.4.2 Pairing the Authentication PIN with the Generated Numeric PIN.......81 14.3.5 Turning Bluetooth Audio On or Off...................
- Page 7 MN006147A01-AL Contents Chapter 23: Message....................... 100 23.1 Sending Messages........................100 Chapter 24: Call Alert Paging..................101 24.1 Sending Call Alert Page.......................101 24.2 Receiving Call Alert Page......................102 Chapter 25: Automatic Registration Service..............103 25.1 Selecting ARS Mode........................103 Chapter 26: User Login Feature..................104 26.1 Logging In as a User........................104 26.2 Logging Out..........................105 Chapter 27: Text Messaging Service................
- Page 8 MN006147A01-AL Contents 33.2.1 Activating or Deactivating Intercom in All Active Mode..........120 33.3 One Active Mode......................... 120 Chapter 34: Action Consolidation Mode................ 121 34.1 Activating the Action Consolidation Activities................121 34.2 Deactivating the Action Consolidation Activities................121 Chapter 35: Front Panel Programming................123 35.1 Initiating the FPP Feature......................123 35.2 Changing Password (Optional)....................
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Page 9: List Of Figures
MN006147A01-AL List of Figures List of Figures Figure 1: E5 Control Head and Microphone..................... 24 Figure 2: Home Screen Display........................34 Figure 3: APX E5 Control Head Home Screen with Channel Color Backlight Feature........40... -
Page 10: List Of Tables
MN006147A01-AL List of Tables List of Tables Table 1: VHF Marine Channel List........................16 Table 2: E5 Control Head and Microphone Callouts..................24 Table 3: Programmable Radio Functions......................25 Table 4: ViQi Virtual Partner Queries........................ 30 Table 5: Home Screen Overview Description....................34 Table 6: Call Type Icons............................37 Table 7: TMS Status Icons..........................37 Table 8: Text Entry Modes.......................... -
Page 11: Legal And Support
License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product. -
Page 12: Legal And Compliance Statements
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others. -
Page 13: Important Safety Information
For a list of Motorola Solutions-approved antennas and other accessories, visit: https://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to operate this device. Under Innovation, Science, and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by ISED. -
Page 14: Fcc Licensing Information
Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED). -
Page 15: Maritime Radio Use In The Vhf Frequency Range
MN006147A01-AL Legal and Support The license is renewed on April 1st each year, and issued for a period of 12 months. 4. Mail your completed application along with your cheque or money order to the closest ISED office. Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to... -
Page 16: Table 1: Vhf Marine Channel List
MN006147A01-AL Legal and Support ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. - Page 17 MN006147A01-AL Legal and Support 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575 157.025...
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Page 18: Declaration Of Compliance For The Use Of Distress And Safety Frequencies
Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. -
Page 19: Ii. General Provisions
Service performed under this plan consists of repair or replacement of the covered equipment as set forth in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service. -
Page 20: Vi. Patent And Software Provisions
1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2. -
Page 21: Vii. Governing Law
This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. -
Page 22: Chapter 1: Read Me First
MN006147A01-AL Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. Notations Used in This Manual Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed. -
Page 23: Chapter 2: Radio Care
MN006147A01-AL Chapter 2: Radio Care Chapter 2 Radio Care Proper radio usage and care ensure efficient operation and long-life of the product. CAUTION: Use the radio according to the following recommendations and warnings. ● The cables connecting the rear of the radio can have live voltage on their pins. Do not remove or reconnect these cables. -
Page 24: Chapter 3: Radio Overview
MN006147A01-AL Chapter 3: Radio Overview Chapter 3 Radio Overview Radio overview explains the buttons, icons, and LED indications of your radio. Figure 1: E5 Control Head and Microphone Table 2: E5 Control Head and Microphone Callouts Label Name Description Volume Knob Allows you to adjust the volume. -
Page 25: Programmable Radio Functions
MN006147A01-AL Chapter 3: Radio Overview Label Name Description Orange button Programmable button of an assignable radio function. This button is usually programmed as the Emergency button. Mode Knob Allows you to scroll through the channel list. Main Display The main display screen of your control head. Push-to-Talk (PTT) button Allows you to execute voice operations. - Page 26 MN006147A01-AL Chapter 3: Radio Overview Function Description Bluetooth Headset PTT Serves as the primary or additional PTT button for a Bluetooth wire- less headset. This button-press allows you to key up the radio while using the Bluetooth headset microphone as the audio source. Bluetooth Inquiry On/Off Allows you to activate and deactivate Bluetooth Inquiry mode.
- Page 27 MN006147A01-AL Chapter 3: Radio Overview Function Description Emergency Supervisor Clear This button-press is selected for Side Middle Button or Accy 1-dot. Emergency Exit Control is set to Supervisor. External Radio Allows you to activate and deactivate External Radio Mode with a Siren button-press.
- Page 28 MN006147A01-AL Chapter 3: Radio Overview Function Description voice communications. Otherwise, the radio blocks the transmission and plays the Talk Prohibit Tone. Priority Dispatch Allows you to call the dispatcher on a different talkgroup. Public Address (PA) Allows you to activate and deactivate the PA system, which routes microphone audio through an external speaker system.
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Page 29: Programmable Button Configurations For Gun Lock
MN006147A01-AL Chapter 3: Radio Overview Function Description Text Messaging Service (TMS) Allows you to access the TMS menu. Third Party Initiates functionality in compatible third-party accessories. TMS Query Brings you directly to the programmed Query Message entries of the TMS feature. TMS Quick Text Allows you to select predefined messages. -
Page 30: Unlocking All Gun Locks
MN006147A01-AL Chapter 3: Radio Overview 3.2.1 Unlocking All Gun Locks Procedure: Unlock all Gun Locks by using the following options: Option Actions Unlocking all Gun Locks with relock timer a. To open the Gun Locks, press the program- med Gun Lock button. b. -
Page 31: Using Viqi Virtual Partner
MN006147A01-AL Chapter 3: Radio Overview Query Examples Driver's license “Run a <state> driver's license <alphanumeric string>” “Check the state of <state> driver's license <alphanumeric string>” “Look up <state> driver's license <alphanumeric string>” Vehicle Identification “Check Vehicle Identification Number <alphanumeric string>” Number “VIN check <alphanumeric string>”... -
Page 32: Chapter 4: Getting Started
MN006147A01-AL Chapter 4: Getting Started Chapter 4 Getting Started This section provides instructions to prepare your radio for use. Turning the Radio On or Off Turning the Radio On Procedure: To turn the radio on, press and hold the Power button. Result: The radio shows the following indications: ●... -
Page 33: Adjusting The Volume
MN006147A01-AL Chapter 4: Getting Started ● To reset when the display shows Update failed Please reset when it fails to update, press the Power button. Result: If the updates are incomplete, the radio enters the Maintenance Mode. The display shows Maintenance Mode Remote Device and other maintenance statuses. -
Page 34: Chapter 5: Home Screen Overview
MN006147A01-AL Chapter 5: Home Screen Overview Chapter 5 Home Screen Overview Figure 2: Home Screen Display Table 5: Home Screen Overview Description Number Name Description Status Bar Status icons appear in the status bar to provide device status and feature notifications. Radio Control Widget Displays the zone, channel, trunking status, and call state. - Page 35 MN006147A01-AL Chapter 5: Home Screen Overview Icon Description The number of bars represents the received signal strength of the current site in trunking mode. The more stripes in the icon, the stronger the signal. The radio has roamed to and is registered to a foreign system. Direct The radio is configured for direct radio-to-radio communication in conventional operation.
- Page 36 MN006147A01-AL Chapter 5: Home Screen Overview Icon Description Blinking The GPS feature is enabled, but no signal is available. User Login Indicator (IP Packet Data) The user is associated with the radio. Blinking The device registration or user registration with the server failed due to an invalid username or pin.
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Page 37: Call Type Icons
MN006147A01-AL Chapter 5: Home Screen Overview Icon Description The current channel is capable of supporting SmartConnect. Inverted The current channel is currently connected through the SmartConnect feature. 5.1.2 Call Type Icons Call icons appear on the radio display when you make or receive a call, or view selected call lists. The call icons indicate the call types associated with an alias or ID. -
Page 38: Text Entry Icons
MN006147A01-AL Chapter 5: Home Screen Overview Icon Description The text message cannot be sent. The selected text message in the inbox is not read. The selected text message in the inbox is read. The message has normal priority without a request for reply. The Request Reply feature is toggled on before the message is sent. -
Page 39: Intelligent Lighting Indicators
MN006147A01-AL Chapter 5: Home Screen Overview Table 9: LED Indications Indication Status Solid red Radio is transmitting. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode. -
Page 40: Channel Color Backlight
MN006147A01-AL Chapter 5: Home Screen Overview 5.1.7 Channel Color Backlight This feature allows you to identify your selected channel based on the color of the channel text and the menu options on the home screen. This color is also reflected on the control head buttons, knobs, and keypad microphone depending on the Customer Programming Software (CPS) configuration of your radio. - Page 41 MN006147A01-AL Chapter 5: Home Screen Overview You Hear Tone Name When Sound similar to a tel- System Busy If the PTT button is pressed, this tone indicates ephone busy signal transmission fail. Release the PTT button. Wait for a callback. A series of two short, Automatic Call Back A channel is now available for your previously re-...
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Page 42: Chapter 6: General Radio Operation
MN006147A01-AL Chapter 6: General Radio Operation Chapter 6 General Radio Operation This chapter explains the general operations of your radio. Selecting Zones A zone is a group of channels. Option Actions Select a zone using the programmed Zone (3-Po- Move the programmed Zone (3-Position A/B/C) sition A/B/C) switch switch to the position of the required zone. -
Page 43: Mode Select Feature
MN006147A01-AL Chapter 6: General Radio Operation Option Actions Selecting radio channels using the Channel a. Press the ChSr menu item. Search button b. Enter the channel name c. To initiate searching, press ChSr.. Mode Select Feature The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (MS01–MS05) on a programmable side button (MS01–MS13). -
Page 44: Channel Change On Off-Hook
MN006147A01-AL Chapter 6: General Radio Operation Channel Change on Off-Hook This feature determines the mode of the radio based on the Hub on or off-hook state of all the control heads. Whenever the radio goes off-hook, it changes to a programmed zone channel assigned for off-hook state. While in off-hook state, you can change the mode manually. -
Page 45: Controlling The Display Backlight
MN006147A01-AL Chapter 6: General Radio Operation 2. Select the required radio profile and press Sel. Result: The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile. Controlling the Display Backlight You can enable or disable the radio display backlight as needed, if poor light conditions make the display or keypad difficult to read. -
Page 46: Using The Time-Out Timer
MN006147A01-AL Chapter 6: General Radio Operation 6.10 Using the Time-Out Timer This feature turns off the transmitter of your radio. You cannot transmit longer than the preset timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone. NOTE: The default timer is 60 seconds. -
Page 47: Setting Conventional Squelch Operation
MN006147A01-AL Chapter 6: General Radio Operation 6.11.1 Setting Conventional Squelch Operation Procedure: 1. Press the Sql menu item. 2. Perform one of the following actions: ● To increase the squelch volume, press +. ● To decrease the squelch volume, press -. 3. -
Page 48: Using Non-Permanent Horn And Lights
MN006147A01-AL Chapter 6: General Radio Operation 6.14.1 Using Non-Permanent Horn and Lights Procedure: 1. To enable the last selected alarm, press the H/L menu item. The display shows the enabled alarms until the alarms are turned off. 2. To turn off the alarm, press the H/L menu item again. 6.14.2 Using Permanent Horn and Lights If this feature is enabled, the alarm automatically turns on when the radio is turned on. -
Page 49: Turning Off Non-Rearmable External Alarms
MN006147A01-AL Chapter 6: General Radio Operation 6.14.5 Turning Off Non-Rearmable External Alarms Procedure: 1. Perform one of the following actions: ● To turn off external alarms and access that feature, press the Call, Page, or Phon menu item. ● To turn off external alarms, press the PTT button or any control-head button. 2. -
Page 50: Low Voltage Threshold Warning
MN006147A01-AL Chapter 6: General Radio Operation 6.16 Low Voltage Threshold Warning A specific external device is attached to the radio to monitor the automobile voltage. When the car battery goes lower than a predefined threshold, the external device asserts the Vehicular Interface Port (VIP) input to the radio. -
Page 51: Chapter 7: Trunking System Controls
MN006147A01-AL Chapter 7: Trunking System Controls Chapter 7 Trunking System Controls This chapter explains the trunking system control features in your radio. Operating in Failsoft System The failsoft system ensures continuous radio communication during a trunked system failure. If the trunking system fails, your radio automatically switches to the failsoft channel. -
Page 52: Site Trunking Feature
MN006147A01-AL Chapter 7: Trunking System Controls Under normal conditions, a SmartZone-enabled radio functions invisibly to the operator. However, the operator does have some manual controls on the Control Head–the RSSI menu entry. This button can be used to check, or change, the SmartZone operation. Site Trunking Feature If the Zone Controller loses communication with any site, that site reverts to site trunking. -
Page 53: Changing The Current Site
MN006147A01-AL Chapter 7: Trunking System Controls Changing the Current Site Procedure: Perform one of the following actions: ● Press and hold the programmed Site Search button. ● Press and hold the RSSI menu item. Result: When the radio finds a new site, the radio returns to the Home screen. 7.10 Trunked Announcement This feature allows you to make announcements to the entire user group, monitor talkgroup calls, and other... -
Page 54: Chapter 8: Types Of Radio Calls
MN006147A01-AL Chapter 8: Types of Radio Calls Chapter 8 Types of Radio Calls Your radio can make a Talkgroup, Private, Selective, and Telephone call in conventional and/or trunking mode. Call Type Conventional Trunking Mode SmartConnect Mode Talkgroup Call This feature is a point-to-multipoint call operation. - Page 55 MN006147A01-AL Chapter 8: Types of Radio Calls Option Actions Private Call a. Press the Call menu item. b. To select the required ID, perform one of the following actions: ● Press Cnts and select the required ID. ● Press List to go to the first number of the call list. ●...
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Page 56: Receiving Calls
MN006147A01-AL Chapter 8: Types of Radio Calls Receiving Calls Procedure: Receive calls by using the following options. Option Actions Talkgroup Call When you receive a Talkgroup Call, your radio shows the following indications: ● For Conventional system, the yellow LED illuminates. The dis- play shows the talkgroup ID or alias, and the caller ID or alias. -
Page 57: Making Priority Dispatch Calls
MN006147A01-AL Chapter 8: Types of Radio Calls Option Actions Selective Call When you receive a Selective Call, your radio shows the following indications: ● Two alert tones sound. ● The yellow LED illuminates and the green LED blinks. ● The display shows Call received and the home screen alternately. - Page 58 MN006147A01-AL Chapter 8: Types of Radio Calls Procedure: 1. Press the programmed Priority Dispatch button. A tone sounds, and the radio enters Priority Dispatch mode. The radio exits this mode when the Priority Dispatch Time Out Timer expires. 2. Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit. The display shows the Priority Talkgroup alias.
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Page 59: Chapter 9: Emergency Operation
MN006147A01-AL Chapter 9: Emergency Operation Chapter 9 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: ● Emergency Alarm ●... -
Page 60: Sending Emergency Alarms
MN006147A01-AL Chapter 9: Emergency Operation Scenario Outcome ● A tone sounds. ● The display shows No acknowledge. Sending Emergency Alarms This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. Procedure: 1. -
Page 61: Sending Emergency Calls With Hot Mic (Trunking Only)
MN006147A01-AL Chapter 9: Emergency Operation If your radio has both emergency call and alarm features enabled, after the alarm is acknowledged, your radio automatically proceeds to the call mode. Procedure: 1. Press the programmed Emergency button. Your radio shows the following indications: ●... -
Page 62: Exiting Emergency Operation
MN006147A01-AL Chapter 9: Emergency Operation audio to the radio internal microphone, wired Remote Speaker Microphone (RSM) microphone, or Bluetooth wireless microphone. Procedure: 1. Press the programmed Emergency button. 2. Speak into the microphone without pressing the PTT button. 3. To exit Emergency Call, press and hold the programmed Emergency button. Turning off the radio also cancels the emergency state. -
Page 63: Remote Emergency
MN006147A01-AL Chapter 9: Emergency Operation Option Actions Perform one of the following actions: Exiting Emergency operation initiated by the Supervisor ○ Press and hold the programmed Emergen- cy button. ○ Press and hold the Accessory No-Dot (Purple) button, and press the Emergency button. -
Page 64: Sending Remote Emergency By Entering The User Id
MN006147A01-AL Chapter 9: Emergency Operation 9.8.2 Sending Remote Emergency by Entering the User ID Procedure: 1. Press the programmed Remote Emergency button. 2. Press any digit key. 3. Enter the number of the user ID. 4. To send Remote Emergency, press the PTT button or press the Send menu button. Result: If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last Remote Emergency ID. -
Page 65: Impact Detected Condition
MN006147A01-AL Chapter 9: Emergency Operation Your radio must stay in this condition for a programmed amount of time before the Emergency Alarm or Call is activated. This feature sends out the location-based information if Global Positioning System (GPS) is enabled. Your radio indicates hardware failure or malfunction by alternatively displaying Impact HW and Error along with a tone. -
Page 66: Chapter 10: Ignition Switch Options
MN006147A01-AL Chapter 10: Ignition Switch Options Chapter 10 Ignition Switch Options The Ignition Switch Options feature is configured in the Customer Programming Software (CPS). The feature determines the functionality of the radio based on the ignition state of the vehicle. The following options are available with the Ignition Switch Options: Blank This option allows you to turn the radio on or off through the Power button regardless of the ignition state. - Page 67 MN006147A01-AL Chapter 10: Ignition Switch Options Procedure: To turn on the radio and launch Emergency, press the footswitch. Result: Your radio shows the following indications: ● A tone sounds. ● The display shows Emergency.
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Page 68: Chapter 11: Secure Operations
MN006147A01-AL Chapter 11: Secure Operations Chapter 11 Secure Operations Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission. -
Page 69: Mdc Otar (Conventional Only)
MN006147A01-AL Chapter 11: Secure Operations Trunked Multikey If both conventional and trunked applications are applied, strap the encryption keys for trunking on a per-talkgroup, or announcement-group basis. Also, a different key can be strapped to other features such as dynamic regrouping, failsoft, or emergency talkgroup. You can have operator-selectable key erasure. 11.2.2 MDC OTAR (Conventional Only) This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying... -
Page 70: Loading Encryption Keys
MN006147A01-AL Chapter 11: Secure Operations 11.2.5 Loading Encryption Keys Procedure: 1. Attach the Key Variable Loader (KVL) to your radio. All other radio functions are locked, except power down, backlight, and volume. NOTE: If the Multisystem Over-the-Air Rekeying feature is in use, the ASTRO profile name is displayed below Keyloading. -
Page 71: Erasing Encryption Keys
MN006147A01-AL Chapter 11: Secure Operations 3. To save the new keysets, press Sel. Result: The radio exits keyset selection and returns to the Home screen. 11.2.8 Erasing Encryption Keys If the Multi-system Over-the-Air Rekeying feature is in use, the keys erased are only for the current secure profile of the selected channel. -
Page 72: Chapter 12: Scan
MN006147A01-AL Chapter 12: Scan Chapter 12 Scan This feature allows you to monitor traffic on different channels by scanning a programmed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended. 12.1 Turning Scan On or Off Procedure: Press the Scan menu item. -
Page 73: Restoring Nuisance Channels
MN006147A01-AL Chapter 12: Scan 12.4 Restoring Nuisance Channels Procedure: To restore the deleted nuisance channel, perform one of the following actions: ● Stop and restart a scan. ● Mode change to another channel, and return to the original channel. ● Turn off the radio and then turn it on again. -
Page 74: Chapter 13: Scan Lists
MN006147A01-AL Chapter 13: Scan Lists Chapter 13 Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group. The sequence of scan is as specified in the scan list for the current channel or group. -
Page 75: Changing The Scan List Status
MN006147A01-AL Chapter 13: Scan Lists ● No icon indicates that the current channel is deleted from the scan list. 13.2 Changing the Scan List Status Procedure: 1. Press and hold the Scan side button. 2. Select the member that you want to edit. 3. -
Page 76: Chapter 14: Connectivity
SmartConnect. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem. Examples are such as the following modems: ● Motorola Solutions VML750 ● Sierra Wireless MP70 ● Sierra Wireless GX450 Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel. -
Page 77: Turning Wi-Fi On Or Off
MN006147A01-AL Chapter 14: Connectivity 14.2.1 Turning Wi-Fi On or Off Turning Wi-Fi On Procedure: 1. Press the WiFi menu item. 2. Press On. Turning Wi-Fi Off Procedure: 1. Press the WiFi menu item. 2. Press Off. 14.2.2 Selecting Wi-Fi Network This feature allows you to view and select the available Wi-Fi network. -
Page 78: Bluetooth
(a blue dot). You are required to purchase an external Bluetooth/GNSS/Wi-Fi antenna to enable the Bluetooth functionality. NOTE: APX 5500 AN, APX 6500 AN, APX 6500 Li AN, and APX 7500 radio models do not support the Bluetooth feature. For other mobile radios, refer to the respective data sheet. -
Page 79: Standard Pairing Feature
MN006147A01-AL Chapter 14: Connectivity or broken. To correct this problem, simply position the accessory and radio closer to each other within the 10 meter defined range to re-establish clear audio reception. In a multi-control head to one transceiver configuration, one Control Head must be assigned to Bluetooth for speaker, microphone, and LF-MPP interactions. -
Page 80: Turning Bluetooth Visibility On Or Off
MN006147A01-AL Chapter 14: Connectivity Procedure: 1. Press the BT menu item. 2. Select Search Devices and press On. To stop the search before the search timer expires, you must press Stop. 3. Select the required device for pairing and press Sel. 14.3.3.2 Turning Bluetooth Visibility On or Off Turning on Bluetooth visibility enables other Bluetooth devices to search for your radio. -
Page 81: Pairing The Authentication Pin When Receiving A Pairing Request
MN006147A01-AL Chapter 14: Connectivity 14.3.4.1 Pairing the Authentication PIN when Receiving a Pairing Request Procedure: 1. When the display shows a pair request, press Ok. Your radio only supports HSP, DUN, GAP, PAN, and SPP Bluetooth profiles. The display shows Compare PIN: XXXXXX. 2. -
Page 82: Turning Bluetooth Audio On Or Off
MN006147A01-AL Chapter 14: Connectivity 2. To continue pairing your radio and the device, press Ok. If successful, the display shows Pairing in progress, <Device Friendly Name> paired, or Connecting in progress... followed by <Device Friendly Name> connected and returns to the Bluetooth feature screen. If unsuccessful, one of the following scenarios occurs: ●... -
Page 83: Viewing And Clearing The Bluetooth Enabled Device Information
MN006147A01-AL Chapter 14: Connectivity 14.3.7 Viewing and Clearing the Bluetooth Enabled Device Information Procedure: 1. Press the BT menu item. 2. Select Devices and press Sel. 3. To view the status of devices that are paired or connected, scroll through the list of <Device Friendly Name>. -
Page 84: Astro 25 (P25) Programming Over Project 25 (Pop25)
MN006147A01-AL Chapter 14: Connectivity 2. Select Friendly name and press Edit. 3. Enter the required Bluetooth Friendly Name. 4. To save and return to the Bluetooth feature screen, press Ok. Result: For Bluetooth devices, the display shows BT. For Wireless-Pair devices, the display shows WP. 14.4 ASTRO 25 (P25) Programming Over Project 25 (POP25) -
Page 85: Chapter 15: Location
MN006147A01-AL Chapter 15: Location Chapter 15 Location NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the naming convention of the buttons and strings remain the same as the legacy feature of GPS. The availability and accuracy of this location information and the calculation duration can vary depending on the environment in which you are using the GPS feature. -
Page 86: Turning Location On Or Off
MN006147A01-AL Chapter 15: Location 15.1.1 Turning Location On or Off Procedure: 1. Press the Loc menu item. 2. Perform one of the following actions: ● To turn on Location, press Optn → Turn On GPS → Sel. ● To turn off Location, press Optn → Turn Off GPS → Sel. 3. -
Page 87: Managing Waypoints
MN006147A01-AL Chapter 15: Location 15.3 Managing Waypoints Prerequisites: Ensure that your radio shows the current location on the screen. Procedure: Manage waypoints by using the following options: Option Actions Saving waypoints a. Press the Optn menu item. b. Perform one of the following actions: ●... - Page 88 MN006147A01-AL Chapter 15: Location Option Actions Editing waypoint coordinates a. Press the Optn menu item. b. Select Waypoints and press Sel. c. Perform one of the following actions: ● Select [Home] and press Optn. ● Select [Destination] and press Optn. d.
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Page 89: Location Feature In Emergency Mode
MN006147A01-AL Chapter 15: Location Option Actions Measuring the distance and bearing a. Press the Optn menu item. from waypoints b. Select Dist frm here and press Sel. c. Select the required waypoint and press Sel. The display shows the distance and bearing from the cur- rent to the selected coordinates. -
Page 90: Chapter 16: Mission Critical Geofence (Astro 25 Trunking)
MN006147A01-AL Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking) Chapter 16 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals, and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth. -
Page 91: Entry To Mission Critical Geofence
MN006147A01-AL Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking) 16.2 Entry to Mission Critical Geofence When the radio enters the predefined Geofence area, the radio displays <Geofence Alias>. The radio display also shows the intelligent backlight, and you hear a Voice Announcement. Zone and channel alias of the Geofence area is displayed. -
Page 92: Chapter 17: Contacts
MN006147A01-AL Chapter 17: Contacts Chapter 17 Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias. - Page 93 MN006147A01-AL Chapter 17: Contacts Option Actions Editing entry aliases a. Select the required entry and press Optn. b. Select Edit and press Sel. c. Select the required entry alias and press Edit. d. Enter the name and press OK. e. Press Done. Editing entry IDs a.
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Page 94: Chapter 18: Recent Calls
MN006147A01-AL Chapter 18: Recent Calls Chapter 18 Recent Calls Recent call menu allows you to view the recent incoming and outgoing call information. You can view the information of the following type of calls: ● Call Alert ● Selective Call ●... - Page 95 MN006147A01-AL Chapter 18: Recent Calls Option Actions Deleting non-emergency calls a. Press Optn. b. Select Delete Calls. c. Select Non-Emer Calls. d. Press Yes. Result: When you have successfully deleted all calls, your display shows All calls deleted and the Recent Calls list is empty.
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Page 96: Chapter 19: Instant Recall
MN006147A01-AL Chapter 19: Instant Recall Chapter 19 Instant Recall This feature allows you to save and play back the recent received calls. All saved calls are removed upon radio power cycle. 19.1 Saving and Playing Back Calls Procedure: Save and play back recorded calls by using one of the following options: Option Actions Playing back and saving recorded calls using the... -
Page 97: Chapter 20: In-Call User Alert
MN006147A01-AL Chapter 20: In-Call User Alert Chapter 20 In-Call User Alert This feature allows the radio to remain muted to affiliated talkgroup calls or dispatch calls while operating on the current Trunking Personality or conventional channel respectively. Group and individual Pages unmute the radio for the alert tone to sound. The radio also unmutes to individual radio-to-radio calls. -
Page 98: Chapter 21: Quik Call Ii
MN006147A01-AL Chapter 21: Quik Call II Chapter 21 Quik Call II This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio. The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be sent to an individual talkgroup or over the entire system. -
Page 99: Chapter 22: Status
MN006147A01-AL Chapter 22: Status Chapter 22 Status The Status feature allows you to send data calls to the dispatcher about a predefined status. Each status can have up to a 14-character name. For trunking, a maximum of eight status conditions are possible. For conventional, a maximum of 16 status conditions are possible. -
Page 100: Chapter 23: Message
MN006147A01-AL Chapter 23: Message Chapter 23 Message You can send a message to a dispatcher to request or indicate a significant occurrence. Your radio is capable of transmitting as many as 16 predefined messages. You can select the message from a programmed list by scrolling through the list or searching through the index. -
Page 101: Chapter 24: Call Alert Paging
MN006147A01-AL Chapter 24: Call Alert Paging Chapter 24 Call Alert Paging This feature allows your radio to work like a pager. If other users are away from their radios or if they are unable to hear their radios, you can send them an individual call alert page. -
Page 102: Receiving Call Alert Page
MN006147A01-AL Chapter 24: Call Alert Paging 24.2 Receiving Call Alert Page When you receive a Call Alert page, you hear four repeating alert tones, and the green LED blinks. If Call Alert Tone Auto Reset is enabled, you hear one alert tone, and the green LED blinks. The Call Received icons blink and the display shows Page received. -
Page 103: Chapter 25: Automatic Registration Service
MN006147A01-AL Chapter 25: Automatic Registration Service Chapter 25 Automatic Registration Service Automatic Registration Service (ARS) provides an automated data application registration for your radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network determine the presence of a device on the system and send data to the device. -
Page 104: Chapter 26: User Login Feature
MN006147A01-AL Chapter 26: User Login Feature Chapter 26 User Login Feature This feature allows you to take on a friendly username such as Text Messaging Service (TMS). You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message. -
Page 105: Logging Out
MN006147A01-AL Chapter 26: User Login Feature ● In ARS Server Mode, the display shows the User Login Indicator icon, the ID, and In progress, with Cncl. ● In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit. -
Page 106: Chapter 27: Text Messaging Service
MN006147A01-AL Chapter 27: Text Messaging Service Chapter 27 Text Messaging Service Text Messaging Service (TMS) allows you to send and receive messages and run database queries directly from your radios. The maximum number of characters allowed for a text message is 200 characters. The types of text messages available are: ●... -
Page 107: Composing New Text Messages
MN006147A01-AL Chapter 27: Text Messaging Service Option Actions Viewing sent text messages a. Access the Text Messaging System (TMS) screen by perform- ing one of the following actions: ● Press the programmed Data Feature button or program- med TMS Feature button. ●... -
Page 108: Priority Status And Request Reply For New Text Messages
MN006147A01-AL Chapter 27: Text Messaging Service Option Actions Sending Quick Text Messages a. Press the TMS menu item. b. Select Comp and press Sel. c. Select List. d. Select the required text message and press Sel. e. At the Compose screen, if required, edit the message with the keypad. -
Page 109: Removing Priority Status And Request Reply From Text Messages
MN006147A01-AL Chapter 27: Text Messaging Service 2. Depending on your requirement, use one of the following options: ● To append priority status to text messages, select Mark Important. ● To append request reply to text messages, select Req Reply. ● To append priority status and request reply to text messages, select Mark Important and press Sel. -
Page 110: Replying To Text Messages
MN006147A01-AL Chapter 27: Text Messaging Service 27.6 Replying to Text Messages NOTE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: 1. Select the required ID or alias. 2. Press Sel → Rply. 3. -
Page 111: Deleting Text Messages
MN006147A01-AL Chapter 27: Text Messaging Service 27.8 Deleting Text Messages Procedure: Delete text messages by using one of the following options: Option Actions Deleting a text message a. From the Inbox, Draft, or Sent screen, select the required message. b. Press Del. Deleting all text messages a. -
Page 112: Chapter 28: Monitor Feature
MN006147A01-AL Chapter 28: Monitor Feature Chapter 28 Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning. - Page 113 MN006147A01-AL Chapter 28: Monitor Feature 2. To deactivate monitoring, press the Mon menu item again. When you turn monitor off, you do not hear all channel traffic. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.
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Page 114: Chapter 29: Remote Monitor
MN006147A01-AL Chapter 29: Remote Monitor Chapter 29 Remote Monitor This feature allows the system administrator to turn on the microphone of a targeted radio with a subscriber alias or ID. When remote monitor feature is activated, the audio transmission can be configured in Customer Programming Software (CPS) to route the audio to the radio internal microphone, wired Remote Speaker Microphone (RSM), or Bluetooth wireless microphone. -
Page 115: Chapter 30: Transmit Inhibit
MN006147A01-AL Chapter 30: Transmit Inhibit Chapter 30 Transmit Inhibit The Transmit Inhibit feature allows you to stop all transmission including voice and data. The radio can receive messages but is not able to reply the acknowledgment request of the received message. This feature is available for APCO 25 Trunking, Type II Trunking, and Conventional operations for all APX radios. -
Page 116: Smart Ptt (Conventional Only)
MN006147A01-AL Chapter 30: Transmit Inhibit 30.2 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel. The following table shows the variations of Smart PTT. -
Page 117: Chapter 31: Dynamic Regrouping (Trunking Only)
MN006147A01-AL Chapter 31: Dynamic Regrouping (Trunking Only) Chapter 31 Dynamic Regrouping (Trunking Only) This feature allows the dispatcher to temporarily reassign selected radios to a particular channel to communicate with each other. When your radio is dynamically regrouped, it receives a dynamic regrouping command and automatically switches to the dynamically regrouped channel. -
Page 118: Chapter 32: Dynamic Zone Programming
MN006147A01-AL Chapter 32: Dynamic Zone Programming Chapter 32 Dynamic Zone Programming Dynamic Zone Programming (DZP) provides one or more Dynamic Zones to store frequently used channels for conventional or trunking. NOTE: Your radio must be programmed for you to use this feature. At least one zone in the radio must be a nondynamic zone. -
Page 119: Chapter 33: Multiple Control Head Features
MN006147A01-AL Chapter 33: Multiple Control Head Features Chapter 33 Multiple Control Head Features This feature allows your transceiver to control the combinations of control heads on APX Mobile. You can use the Controller Area Network (CAN) cables to connect in any configuration that does not exceed 131 feet. -
Page 120: Activating Or Deactivating Intercom In All Active Mode
MN006147A01-AL Chapter 33: Multiple Control Head Features 33.2.1 Activating or Deactivating Intercom in All Active Mode The intercom feature allows one control head user to talk to another control head user in a MCH configuration. At any given time, when a control head being operated has priority for the intercom call, all other control heads are blocked until the PTT button is released on active control head. -
Page 121: Chapter 34: Action Consolidation Mode
MN006147A01-AL Chapter 34: Action Consolidation Mode Chapter 34 Action Consolidation Mode This feature allows your radio to execute a series of actions by a programmed button. The Action Consolidation Mode has the following features: ● Activates the lightbar with patterns ●... - Page 122 MN006147A01-AL Chapter 34: Action Consolidation Mode ● The display shows Action Consolidation Canceled. ● The radio ends the transmission. For the Home button or PTT button option, the radio reverts to Home mode. For the Emergency button option, the radio launches an emergency.
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Page 123: Chapter 35: Front Panel Programming
For the password protected choice, the radio displays Password: ********. 35.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password. -
Page 124: Viewing The List Of Channel Parameters
MN006147A01-AL Chapter 35: Front Panel Programming 2. Enter the old password. 3. Enter the new password. 4. To accept the entry, enter the new password again. 35.3 Viewing the List of Channel Parameters Procedure: 1. Press the FPP menu item. 2. - Page 125 MN006147A01-AL Chapter 35: Front Panel Programming Option Actions Editing Tx DPL or Rx DPL a. To find Tx DPL or Rx DPL, press the Left or Right navigation button. b. To modify the TX DPL or Rx DPL code of the selected channel, press EDIT.
- Page 126 MN006147A01-AL Chapter 35: Front Panel Programming Option Actions Switching among Narrow, Medium, and Wide a. To find Bandwidth, press the Left or Right Bandwidth navigation button. b. To change the bandwidth of the selected channel, press EDIT. c. To switch between 12.5 kHz, 20.0 kHz, and 25.0 kHz, press the Up or Down navigation button.
- Page 127 MN006147A01-AL Chapter 35: Front Panel Programming 3. To return to the channel selection menu, press DONE. NOTE: Select a Tx PL or Rx PL frequency of zero for Carrier Squelch operation. Tx Type becomes editable only when Rx Type is set to MIXED and a DVRS Convention System is not referenced, otherwise it is set to the same mode as Rx Type.
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Page 128: Chapter 36: Radio Lock
MN006147A01-AL Chapter 36: Radio Lock Chapter 36 Radio Lock This Radio Lock feature allows you to lock your radio with a password for security. The default password is 0123456789. When you turn on your radio for the first time, you must use the default password to unlock the radio. -
Page 129: Changing The Tactical Inhibit Password
MN006147A01-AL Chapter 36: Radio Lock 5. Reenter the new password and press OK. Result: The password is updated. If the two passwords do not match, repeat step 3 step NOTE: If you enter three incorrect old passwords, the radio exits the password feature. You cannot access this feature again until you turn the radio off and on. -
Page 130: Chapter 37: Radio Stun
MN006147A01-AL Chapter 37: Radio Stun Chapter 37 Radio Stun This feature allows you to stun another radio by sending an Over-The-Air command using the menu on your radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password is required to reactivate the stunned radio. -
Page 131: Chapter 38: Radio Kill
MN006147A01-AL Chapter 38: Radio Kill Chapter 38 Radio Kill This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When a radio is killed, the display turns blank, and all functions of the radio are not usable. The killed radio can only be recovered with a special device. -
Page 132: Chapter 39: Radio Inhibit
MN006147A01-AL Chapter 39: Radio Inhibit Chapter 39 Radio Inhibit This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes. NOTE: If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system. -
Page 133: Chapter 40: Voice Announcement
MN006147A01-AL Chapter 40: Voice Announcement Chapter 40 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement (VA) priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls. -
Page 134: Chapter 41: Site Selectable Alerts (Astro 25 Trunking)
MN006147A01-AL Chapter 41: Site Selectable Alerts (ASTRO 25 Trunking) Chapter 41 Site Selectable Alerts (ASTRO 25 Trunking) A Site Selectable Alert (SSA) is an Intelligent Lighting indicator with audio alert. The alert is sent to radios at sites to notify the users when special situations occur. Your radio supports up to 250 site aliases. -
Page 135: Stopping Site Selectable Alert Notifications
MN006147A01-AL Chapter 41: Site Selectable Alerts (ASTRO 25 Trunking) ● The radio is out of range, roaming to a foreign system, or in a failsoft situation. NOTE: If you are at the site designated to receive this alert, your radio shows the following indications: ●... -
Page 136: Chapter 42: Switching Between Repeater Or Direct Operation Button
MN006147A01-AL Chapter 42: Switching Between Repeater or Direct Operation Button Chapter 42 Switching Between Repeater or Direct Operation Button The Repeater Operation increases the radio coverage area by connecting with other radios through a repeater. The transmit and receive frequencies are different. The direct or talkaround operation allows you to bypass the repeater and connect directly to another radio. -
Page 137: Chapter 43: Additional Performance Enhancement
MN006147A01-AL Chapter 43: Additional Performance Enhancement Chapter 43 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. 43.1 ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio. -
Page 138: P25 Digital Vehicular Repeater System
43.7 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available. - Page 139 MN006147A01-AL Chapter 43: Additional Performance Enhancement ● Standard Conventional Scan. ● Priority Operation. Up to 30 different talkgroups can be supported using conventional channels. A maximum of four talkgroups can be supported when Vote Scan channels are being used. Smart PTT is supported with this enhancement as Smart PTT prevents you from transmitting while other users are on the channel.
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Page 140: Chapter 44: Accessories
MN006147A01-AL Chapter 44: Accessories Chapter 44 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.