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Compaq StorageWorks SAN Access Module User Manual

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SAN Access Module
User Guide
Second Edition (August 2001)
Part Number 222840-002
Compaq Computer Corporation
222840- 002

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Summary of Contents for Compaq StorageWorks SAN Access Module

  • Page 1 SAN Access Module User Guide Second Edition (August 2001) Part Number 222840-002 Compaq Computer Corporation 222840- 002...
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Controller......................... 2-2 Preparing the Server ....................2-3 Installing the SAN Access Module................2-4 Installing the Smart Array 5302/FC Controller in a Compaq ProLiant Server..2-6 Fibre Channel Cabling for the SAN Access Module and Smart Array 5302/FC Controller......................... 2-7 Multi-Mode Fibre Channel Cables ..............2-7 Installing the Fibre Channel Cable ..............
  • Page 4 Compaq StorageWorks SAN Access Module User Guide Chapter 3 Installing the Operating System Drivers Windows 2000 ......................3-2 Installing the Drivers During Windows 2000 Installation ........ 3-2 Installing the Drivers After Windows 2000 Installation ........3-3 Windows NT 4.0 ...................... 3-3 Installing the Drivers During Windows NT Installation ........

  • Page 5: About This Guide

    About This Guide This installation guide is designed to be used for reference when installing the Compaq StorageWorks SAN Access Module. WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorized service technicians should attempt to install this equipment.

  • Page 6: Text Conventions

    Compaq StorageWorks SAN Access Module User Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

  • Page 7: Symbols On Equipment

    About This Guide vii Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist. This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.

  • Page 8: Where To Go For Additional Help

    In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. For Compaq technical support: In the United States and Canada, call 1-800-386-2172. For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at www.compaq.com.

  • Page 9: Features

    Features The Compaq StorageWorks SAN Access Module is a Fibre Channel host adapter option installed on a Compaq Smart Array 5302 Controller, a two- channel Wide Ultra3 SCSI controller with a 32-, 64-, or 128-MB Array Accelerator cache. The SAN Access Module provides an interface between Direct Attach Storage driven by the Smart Array 5302 and external, Fibre Channel-connected tape and disk storage systems.

  • Page 10: Overview Of Features

    1-2 Compaq StorageWorks SAN Access Module User Guide Overview of Features Key features of the SAN Access Module/Smart Array 5302 Controller include: Smart Array RAID on Direct Attach Storage (Wide Ultra3 SCSI) and Fibre Channel in a single PCI slot, reducing PCI slot consumption...
  • Page 11 Features 1-3 Figure 1-1. SAN Access Module Fibre Channel port (fixed optical transceiver) Connector (for installing the module onto the Smart Array 5302) WorldWide Name (WWN) label (on back of board) Standoff Table 1-1 LED Status Indicators Indicators Description Solid green Normal operation Flashing yellow Fault detected...
  • Page 12 1-4 Compaq StorageWorks SAN Access Module User Guide Figure 1-2. Smart Array 5302/FC Controller SAN Access Module Smart Array 5302 Controller Fibre Channel port (transceiver) WWN label (on top of board)

  • Page 13: Installation And Connection Guidelines

    Chapter Installation and Connection Guidelines Complete the following steps to install the Compaq SAN Access Module or Smart Array 5302/FC Controller in a Fibre Channel storage and/or tape backup system. 1. Run System ROMPaq™. 2. Record the serial number and WorldWide Name (WWN) label for the device.

  • Page 14: Running System Rompaq

    NOTE: The Compaq SmartStart Software and Support CD is updated periodically to include updates to the Compaq SmartStart utility. Users should obtain the latest version of the SmartStart Software and Support CD for updates to the Compaq Smart Array 5300 Controller Support Software CD. Recording Reference Numbers Each SAN Access Module ships with a unique address identifier stored in flash memory.

  • Page 15: Preparing The Server

    Installation and Connection Guidelines 2-3 Preparing the Server WARNING: To reduce the risk of personal injury or damage to the equipment, consult the safety information and user documentation provided with your computer before attempting the installation. Many computers are capable of producing energy levels that are considered hazardous.

  • Page 16: Installing The San Access Module

    2-4 Compaq StorageWorks SAN Access Module User Guide Installing the SAN Access Module 1. Record the serial number and WWN. 2. Remove the protective covers from the transceiver on the edge of the SAN Access Module. Figure 2-1. Removing the transceiver covers 3.
  • Page 17 Installation and Connection Guidelines 2-5 Angle the SAN Access Module so that the fixed optical transceiver on the end of the module passes through the bracket on the Smart Array 5302. Figure 2-3. Angling the SAN Access Module 4. Align the SAN Access Module over the connector on the Smart Array 5302 Controller.

  • Page 18: Installing The Smart Array 5302/Fc Controller In A Compaq Proliant Server

    Figure 2-5. Installing the screw into the SAN Access Module standoff Installing the Smart Array 5302/FC Controller in a Compaq ProLiant Server To install a Smart Array 5302/FC Controller in a new Compaq server: 1. Record the serial number and WWN. 2. Select an available 64-bit PCI slot (if available).

  • Page 19: Fibre Channel Cabling For The San Access Module And Smart Array 5302/Fc Controller

    5-meter Multi-Mode Fibre Channel Cable is included in the SAN Access Module Option Kit and the 5302 Smart Array/FC Controller Option Kit. IMPORTANT: To ensure product integrity, Compaq recommends a 50/125 µm multi-mode optical fiber cable that complies with Bellcore GR409. The cable assembly should be terminated with SC Duplex Connectors (super polished ferrule) at each end.

  • Page 20: Installing The Fibre Channel Cable

    2-8 Compaq StorageWorks SAN Access Module User Guide Figure 2-7. Fibre Channel cable with connectors Installing the Fibre Channel Cable To install the Fibre Channel cable: 1. Insert one end of the Fibre Channel cable connector into the SAN Access Module transceiver and the other end into the Fibre Channel interconnect device.

  • Page 21: Configuring The San Access Module Through Ssp

    At POST, ORCA identifies SCSI-attached logical drives available to the host bus adapter in the server. For more information on ORCA, refer to “Configuring Your Array” in the Compaq StorageWorks SA5300 Controller User Guide.
  • Page 22 2-10 Compaq StorageWorks SAN Access Module User Guide To configure the logical drives with online ACU, the server with the 64-Bit/66-MHz Fibre Channel Host Adapter must be running Windows 2000 or NetWare 4.0 or higher. Windows 2000 Windows NT NetWare...

  • Page 23: Setting Up Connection Names Through Acu

    Setting up Connection Names through ACU To set up connection names for the controller using the Array Configuration Utility (ACU): Click on Programs, then Compaq System Tools. Click on ACU, then click on the controller displayed among the choices available in the menu.

  • Page 24: Logical Drive Host Access Screen

    2-12 Compaq StorageWorks SAN Access Module User Guide Figure 2-10. ACU Connection Names screen The Location column shows the location of the host bus adapter with respect to the server the ACU is currently running on. The Status column shows if a host bus adapter resides on the same FC-AL Switch as the controller.

  • Page 25: Typical Ebs/San Configurations

    Installation and Connection Guidelines 2-13 Figure 2-11. Granting access only to selected connections When configuring the SAN Access Module, select this option to allow the connection to have access to the logical drive. Check the connections in the window in which you want to give access to the logical drive. A checkmark in the box means that the connection will have access to the logical drive.
  • Page 26 IMPORTANT: Any single server should not have both a SAN Access Module and a Fibre Channel Host Adapter installed. NOTE: This configuration may include either a SAN Access Module or Compaq 64-Bit/66-MHz Fibre Channel Host Adapter in any or all of the servers.
  • Page 27 Installation and Connection Guidelines 2-15 Windows 2000 Windows NT NetWare Servers Servers Servers StorageWorks FC-AL Switch 8 RS-232 link fault reset link link link link link link link power link fault fault fault fault fault fault fault Ethernet FCTC-II or Modular Data Router RA 4100 RA 4100...

  • Page 28: Installing The Operating System Drivers

    Chapter Installing the Operating System Drivers This chapter outlines driver installation steps to set up the SAN Access Module in a server running any of the following operating systems: Windows 2000 Windows NT 4.0 Novell NetWare 4.2 and 5.x This chapter also contains related information for using the SAN Access Module or Smart Array 5302/FC Controller with these operating systems.

  • Page 29: Windows 2000

    NOTE: In order to take advantage of the logical drive extension feature under Windows 2000, Compaq recommends upgrading a disk to DYNAMIC before creating a partition on that disk. Windows 2000 may not allow extension of a logical volume if the disk is upgraded to DYNAMIC when a partition already exists on the disk.

  • Page 30: Installing The Drivers After Windows 2000 Installation

    Installing the Operating System Drivers 3-3 NOTE: A Screen will appear stating that the software is installed and up to date. At this point, click the Install button to continue installing the CISS Array Notification driver. e. Follow the on-screen instructions. Results of the installation are logged to the <BOOT DRIVE LETTER>:\CPQSYSTEM\LOG\CPQSETUP.LOG file.

  • Page 31: Installing The Drivers After Windows Nt Installation

    5. A screen will display prompting you to insert your manufacturer- supplied diskette. Insert the Support Software Diskette #1 and press Enter. 6. Scroll to Compaq Smart Array 53xx Controller for Windows NT 4.0, then press Enter. 7. The screen for specifying additional drivers will be displayed again. If you do not have any additional drivers to install, press Enter.

  • Page 32: Novell Netware 4.2 And 5.X

    Results of the installation are logged to the <BOOT DRIVE LETTER>:\CPQSYSTEM\LOG\CPQSETUP.LOG file. Updating the Compaq Insight Manager Agents If using Compaq Insight Manager, update the Insight Agents to support the new device. The latest versions of the Compaq Insight Manager and Management Agents for the SAN Access Module or Smart Array 5302/FC Controller can be downloaded from www.compaq.com/manage.

  • Page 33: Installing The Drivers After Netware 4.2 Installation

    Choose the option that matches your requirement and continue the operating system installation as directed. Updating the Compaq Insight Manager Agents If using Compaq Insight Manager, update the Insight Agents to support the new device. The latest versions of the Compaq Insight Manager and Management Agents for the SAN Access Module or Smart Array 5302/FC Controller can be downloaded from www.compaq.com/manage.

  • Page 34: Installing The Drivers During Netware 5.X Installation

    6. In the pop-up box, type and press Enter. a:\NetWare 7. Verify that CPQRAID.HAM (Compaq Smart Array 5302/FC Controller) is added to the list of storage drivers. Press Escape, and press Enter to return to Driver Summary. 8. On the Options menu, use the arrow keys to choose Continue, and press...

  • Page 35: Installing The Drivers After Netware 5.X Installation

    Enter. 10. On the Device Type menu, choose Storage Devices and press Enter. 11. If CPQSHD.CDM (Compaq SCSI Hard Disk Driver) is displayed, select it and press Delete. 12. Press Insert to add drivers. Press Insert again to add unlisted drivers.

  • Page 36: Software Drive Mirroring With Netware

    This feature enhances the reliability and availability of your data. Compaq also recommends that you use good backup procedures, in case of catastrophic failure.
  • Page 37 1. Power off the server. 2. Replace the failed drive. 3. Reboot the system and run the Compaq System Configuration Utility. 4. Select the option to Install a System Partition on the DOS boot device. This partition should contain the Compaq System Configuration Utility and the Compaq Diagnostic Utility.
  • Page 38 Record the device number and device name of the failed logical drive. For example: NWPA: [V503-A2-D1:0] Compaq SMART-2 Slot 8 Disk 2 NFT The failure messages are recorded on the server console and in the server error log file, which may be viewed using the NWADMIN utility (4.x).
  • Page 39 3-12 Compaq StorageWorks SAN Access Module User Guide For replacements in a ProLiant server or storage system, after you secure the drive in the bay, the LEDs on the drive each light once in an alternating pattern to indicate that the connection was successful. The online LED turns green, indicating that the controller has recognized and successfully initialized the replacement drive.
  • Page 40 NetWare 386 Partition number (recorded in step 2). NWPA: [V503-A2-D1:0] Compaq SMART-2 Slot 8 Disk 2 NFT 13. Press Insert for a list of partitions available to remirror. Select the partition associated with the repaired device (step 1). This causes NetWare to resynchronize the mirrored partitions.
  • Page 41 3-14 Compaq StorageWorks SAN Access Module User Guide 4. Activate the replaced device. Use the MONITOR.NLM Disk Information option to select the device. Some versions of NetWare will cause a “device activate” to occur automatically when this option is chosen.

  • Page 42: Regulatory Compliances

    Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique Compaq series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.

  • Page 43: Class A Equipment

    A-2 Compaq StorageWorks SAN Access Module User Guide The rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. After the Class of the device is determined, refer to the corresponding statement in the following sections.

  • Page 44: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 45: Canadian Notice (Avis Canadien

    A-4 Compaq StorageWorks SAN Access Module User Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 46: Japanese Notice

    Regulatory Compliances A-5 Japanese Notice Taiwanese Notice...

  • Page 47: Electrostatic Discharge

    Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 48: Grounding Methods

    B-2 Compaq StorageWorks SAN Access Module User Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
  • Page 49 Index Compaq Insight Manager Agents updating 3-5, 3-6 Compaq Series Number A-1 ARCPaq 1-2, 2-13 components Array Configuration Utility location on board 1-2 (ACU) 2-9 connection names 2-11 array controller controller driver installation 3-1 replacing 2-3 controller installation warning 2-3...
  • Page 50 Index 2 Compaq StorageWorks SAN Access Module User Guide driver installation NetWare 3-5 GBIC modules Windows 2000 3-2 installing 2-8 Windows NT 3-3 shortwave 2-7 drivers grounding methods B-2 installation 3-1 grounding straps specifications B-2 wearing B-2 grounding, suggested equipment...
  • Page 51 3-5 Canada A-4 mirrored drive 3-10 Class A A-2 recovering data 3-11 Class B A-2 recovering DOS partition 3-10 Compaq series number A-1 software-based mirroring 3-9 European Union A-4 updating Compaq Insight modifications A-3 Manager Agents 3-6 mouse compliance...
  • Page 52 Index 4 Compaq StorageWorks SAN Access Module User Guide Smart Array 5304 Controller 1-1 telephone symbol vii driver installation text conventions vi prerequisites 3-1 tools Smart Array drivers conductive field service NetWare 3-5 type B-2 prerequisites for transceiver See fixed optical...

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