Elo Touch Solutions I Series User Manual
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Summary of Contents for Elo Touch Solutions I Series
- Page 1 USER MANUAL Elo Touch Solutions Elo I-Series 5 Slate Models ESY15I1E-C...
- Page 2 Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc., and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
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Page 3: Table Of Contents
Contents SECTION 1 ................................................7 ................................................ 8 RODUCT ESCRIPTION ................................................. 8 ERIES LATE Specifications ................................................8 Features ..................................................9 Feature Locations ............................................... 9 IO H ................................................... 10 Features & Specifications ............................................10 Feature Locations ..............................................10 POS S CFD ....................................11 TAND WITH NTEGRATED AND NO... - Page 4 ................................................31 ONNECTED DEVICES Bluetooth .................................................. 31 Cast ..................................................31 Printing ..................................................33 & N ..............................................34 OTIFICATIONS Setting notifications ..............................................34 Setting Permission manager on apps using storage, phone, and location .............................. 36 Setting Emergency alerts ............................................36 ..................................................37 TORAGE .................................................
- Page 5 & ......................................... 55 IGITIAL WELL BEING PARENTAL CONTROLS ..................................................56 OOGLE ................................................... 57 YSTEM Languages ................................................57 Gestures ................................................... 58 Date & Time ................................................58 Advanced Settings ..............................................58 Reset options ................................................58 Multiple users ................................................58 ..................................................59 EVELOPER ..................................................
- Page 6 SECTION 7: WARRANTY INFORMATION ......................................... 82 User Manual –I-Series 5 Slate UM600853 Rev A page 6 of 83...
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Page 7: Section 1
Section 1 Introduction User Manual –I-Series 5 Slate UM600853 Rev A page 7 of 83... -
Page 8: Product Description
Product Description Your new I-Series 5 Slate Android system combines reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 5 Slate system. This product is available in 4 versions. -
Page 9: Features
Features • 15.6-inch Display • 8 MegaPixel Camera • Dual BeamForming Microphones • Dual Speakers • 2 MIMO WiFi Antennas • 75mm Vesa Mounting pattern Feature Locations The I-Series 5 Slate features a sleek Z hinge design and pairs seamlessly with the Z10 Gen2 and Z30 Gen2. With the VESA bracket, it easily transforms to support versatile VESA mounting User Manual –I-Series 5 Slate UM600853 Rev A page 9 of 83... -
Page 10: Io Hub
IO Hub Features & Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Power Plug connector • 1.2-meter Type C connection to I-Series 5 Slate Head Feature Locations User Manual –I-Series 5 Slate UM600853 Rev A page 10 of 83... -
Page 11: Full Pos Stand With Integrated Io And No Cfd
Full POS Stand with Integrated IO and no CFD Features and Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connectors • External Display Port (USBC) • USBC output support for 5V/3A, 9V/3A, 15V/1.8A, 20V/1.35A, max 27W •... -
Page 12: Full Pos Stand With Integrated Io And Cfd
Full POS Stand with Integrated IO and CFD Features & Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Powered USB Port 24V • Cash Drawer Support User Selectable (24V/12V) • 10 Inch Customer facing display with 1920x1200 resolution Feature Locations User Manual –I-Series 5 Slate UM600853 Rev A page 12 of 83... -
Page 13: Section 2
Section 2 Getting Started User Manual –I-Series 5 Slate UM600853 Rev A page 13 of 83... -
Page 14: Unpacking And Installation
Unpacking and Installation I-Series 5 Slate with IO Hub Verify that the box contains: • Elo I-Series 5 Slate • IO Hub • 65W Power Brick with Power Cable • Quick Install Guide • 4x M4x6 pan head screws Remove all protective materials from the device. Inspect the device for damage. -
Page 15: Powering The System
Remove all protective materials from the device. Inspect the device for damage. Report immediately if the system has damage and/or missing items as listed above. Follow Quick Install Guide for installation Plug in 150 Watt Power Brick to wall socket Attach Ethernet Cable Attach any external devices (Cash drawers, Printers, etc) Powering the System... -
Page 16: Power Button On-Screen Display Menu
Power button On-Screen display menu If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear. User Manual –I-Series 5 Slate UM600853 Rev A page 16 of 83... -
Page 17: Out Of Box Experience (Oobe)
Out of Box Experience (OOBE) Step 2: Step 3: Step 1: • Follow on-screen instructions to • Go to Page 17-18 for EloView® • Choose the following set up complete the setup. Home (screen locked at default). method. • To enroll with EloView® you •... -
Page 18: Elo Home Apk Home Screen - Enroll With Eloview
Elo Home APK Home Screen – Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Home APK Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device. - Page 19 Elo Home APK Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Home APK Home Screen. Located on the upper right side. Exit Settings: ❖ Wi-Fi ❖ Bluetooth ❖ Battery • Brightness Tap an Icon once to enable ❖...
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Page 20: Android Lock And Home Screens - Gms
Android Lock and Home Screens - GMS Note: The images below may appear different from the actual computer. Lock Screen Home Screen User Manual –I-Series 5 Slate UM600853 Rev A page 20 of 83... - Page 21 Home Screen is the starting point for navigating the I-Series device. You can place your favorite apps and widgets here. • To unlock the screen to Home Screen, swipe up on the Lock Screen. Note: The default security is Swipe. Refer to the Security settings section in this manual for advanced settings. •...
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Page 22: Notification Panel
Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. To open the Notification Panel • From the Home Screen, swipe down from the top of the touch screen. •... -
Page 23: Quick Access Panel
Quick Access Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to System Settings Note: The images below may appear different from the actual computer. To open the Full Quick Access Panel • From the Lock Screen, swipe down from top of the touch screen once. •... -
Page 24: Application Drawer & Google Application
Application Drawer & Google Application The application drawer is a menu containing all of the applications installed on the device including System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer. -
Page 25: Customize And Add A Shortcut To The Home Screen
Customize and add a shortcut to the Home Screen. Note: The images below may appear different from the actual computer. • From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. •... -
Page 26: Section 3
Section 3 System Settings User Manual –I-Series 5 Slate UM600853 Rev A page 26 of 83... -
Page 27: Network & Internet
The System Settings menu allows you to control most aspects of your device - everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan, Hotspot, Tethering and Advanced settings of Data Saver, VPN and DNS. - Page 28 For additional Network detail information’s (IP address, Security, Frequency and Advanced), tap setting of the network (e.g. SETUP_D956). User Manual –I-Series 5 Slate UM600853 Rev A page 28 of 83...
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Page 29: Ethernet
Joining Wi-Fi using QR code • From the list of saved Wi-Fi scroll down and tap • (QR code) icon to the right of Add network. • Position the viewfinder over the QR code on another device. Sharing Wi-Fi using QR code •... -
Page 30: Hotspot & Tethering
Hotspot & tethering WLAN tethering This feature is for sharing Internet connection to another device using Wi-Fi. Note: The I-Series 5 must be connected to Wi-Fi. See Network & Internet connection on this user manual. • Tap Hotspot and tethering. •... -
Page 31: Connected Devices
Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Settings → Connected devices → Bluetooth Note: Make sure the BT device is on and is discoverable. •... - Page 32 • 3-dots menu. • Tap Enable wireless display to begin scanning for compatible displays. • From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display •...
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Page 33: Printing
Printing Note: Make sure I-Series 5 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON • 3-dots menu. • Tap Add printer. To add a printer using Wi-Fi printer: •... -
Page 34: Apps & Notifications
Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Settings → App & Notification Setting notifications • In the Recently opened apps, tap SEE ALL APPS. •... - Page 35 Setting Permission manager to an application • To manage a preference’s permissions to an app (e.g. Keyboard), tap Permissions. • To allow a permission to an application, tap an app from DENIED menu. • To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen •...
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Page 36: Setting Permission Manager On Apps Using Storage, Phone, And Location
Setting Permission manager on apps using storage, phone, and location • To give permission to an app, tap Permission manager from Apps and notifications screen. • In the menu of permission manager, tap an app to manage that app’s permissions (e.g. Camera). •... -
Page 37: Storage
Storage To manage Storage, enter Settings → Storage → Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. • To enable or disable , tap Storage manager. •... -
Page 38: Sound
Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Settings → Sound → Volume Setting • To decrease or increase the following sound volume, drag slider left or right. Do not Disturb •... -
Page 39: Default Notification Sound
• To disable, tap TURN OFF NOW Default Notification Sound • Tap Default notification sound. • Select a sound from the list (e.g. Pixie Dust) and tap OK to save. User Manual –I-Series 5 Slate UM600853 Rev A page 39 of 83... -
Page 40: Default Alarm Sound
Default Alarm Sound • Tap Default Alarm sound. • Select an alarm sound from the list (e.g. Cesium) and tap OK to save. Audio Policy • Select to audio output port. • Default is Auto User Manual –I-Series 5 Slate UM600853 Rev A page 40 of 83... -
Page 41: Display
Display The Display application manages the screen’s display settings. To modify Display settings, enter Settings →Display Auto Idle mode • Tap Auto idle mode to enable or disable • When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level •... -
Page 42: Screen Timeout
Tap Start time to set the time (for example at 10:00PM). ❖ • Tap OK to execute. Tap Enter time to set the time (for example at 6:00AM), ❖ • Tap OK to execute. To disable the time schedule • Tap Schedule. -
Page 43: Screen Saver
• Tap Display size. • Move the slider bar to left or right to adjust the screen size. Screen saver • Tap Screen saver. • Tap Current screen saver to make changes to the current settings. • Select a screen saver from Clock, Colors, Photo Frame, and Photo Table. •... - Page 44 External Screen Orientation • Tap External Screen Orientation to change the orientation of the second screen. • Select the orientation from the following option. • Tap to save. Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. •...
- Page 45 Touch Through Mode • Use the toggle switch to enable or disable the touch through mode. • Limitations of touch through are: 2 touch at up to 3mm (0.12in) plastic and 6mm (0.24) glass Screen Density • Provides the ability to change between 160 MDPI or 240 HDPI User Manual –I-Series 5 Slate UM600853 Rev A page 45 of 83...
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Page 46: Wallpaper
Wallpaper To modify Wallpaper settings, enter Settings →Wallpaper Wallpaper • Tap Wallpaper. • Select a wallpaper from the following options. Live Wallpapers ❖ Photos ❖ Wallpaper & style ❖ • Select an image or picture you want as a wallpaper from the folders. •... -
Page 47: Accessibility
Accessibility The Accessibility is a large on-screen menu to control the Elo I-Series device. You can control display, audio & on-screen text and more. To modify settings, enter Settings → Accessibility • From the menu, select a feature to change the setting. •... - Page 48 • To enable or disable , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual –I-Series 5 Slate UM600853 Rev A page 48 of 83...
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Page 49: Security & Privacy
Security & Privacy The security & privacy application is to manage App security, device lock and permissions. Security App Security • Tap App Security. Device Unlock • Tap Device Unlock to manage screen lock, face unlock. • Screen lock • Choose a new screen lock Follow the instruction to set the screen lock •... -
Page 50: Account Security
• Unlock your face • Follow the instruction on the screen to set up Face Unlock Account security • Tap account security • To set the security checkup and password checkup. Device Finders User Manual –I-Series 5 Slate UM600853 Rev A page 50 of 83... -
Page 51: System & Updates
• Tap Device Finders • To set find my device, to enable use Find My Device • To set Unknown tracker alerts, to enable Allow alerts System & updates • Tap Systems & updates • To set the system update and backup Privacy The Privacy application is to give you control over what permissions of applications can have. -
Page 52: Privacy Dashboard
Privacy dashboard This shows which apps recently used permissions Manage device data used to show your ads. Data sharing updates for location Review apps that changed the way they may share your location data More security & privacy Supports additional security and privacy settings like app pinning and notifications on lock screen. User Manual –I-Series 5 Slate UM600853 Rev A page 52 of 83... -
Page 53: Location
Location To modify Locations settings, enter Settings → Location • Tap Location. • To enable or disable, tap Use location • For apps have requested location recently, tap See all. • To update permission, tap App permission. • To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime. -
Page 54: Passwords And Accounts
Passwords and Accounts To add an account, enter Settings → Accounts • To set up an account, tap Account. • Tap + Add account. • Enter an email account. • Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). •... -
Page 55: Digitial Well-Being & Parental Controls
Digitial well-being & parental controls • Digital Well-being and Parental controls are available here. User Manual –I-Series 5 Slate UM600853 Rev A page 55 of 83... -
Page 56: Google
Google • Sign in to your Google Account is available here. User Manual –I-Series 5 Slate UM600853 Rev A page 56 of 83... -
Page 57: System
System To modify settings, enter Settings → System → Languages • To change language, tap Languages. • Tap System Language. • Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). • After choosing a language, tap 3-dots menu then tap Remove. -
Page 58: Gestures
Gestures • Tap Gestures. For camera gesture • Tap Quickly open camera. • Tap Quickly open camera to enable or disable When set to enable, pressing power button twice will activate, the digital camera. ❖ Date & Time Note: The recommended setting for “Date & time” is to use, “Set time automatically”. Advanced Settings Reset options •... -
Page 59: Developer
To add user Note: only admin can add users. • Tap + Add user or profile. • To set up apps and contents for the user, tap User. Follow on-screen instructions to complete account set up. • To set up restriction access to apps and content for the users, tap Restricted profile. Follow on-screen instructions to complete account set up. -
Page 60: About Device
About device For viewing specific information of I-Series device. To view and modify settings, enter Settings → About device User Manual –I-Series 5 Slate UM600853 Rev A page 60 of 83... -
Page 61: Section 4
Section 4 Operational User Manual –I-Series 5 Slate UM600853 Rev A page 61 of 83... -
Page 62: About Camera App (Snapdragon)
About Camera App (Snapdragon) Camera Features Scene Mode Flash Mode Color Filters Shutter Release Switch • Switch - A switch between Camera to Video. • Scene Mode - For selecting the best exposure settings to fit the type of scene being shot. That is, in addition to the amount of light in the scene. -
Page 63: Advanced Camera Settings
Advanced Camera Settings For showing location information in an image to show the photographer where • the camera was when the photo was taken. For detecting faces in the images and recognize them to automatically adjust focus and • exposure. Is a timer that gives a delay between pressing the shutter release. -
Page 64: Video Features
Video Features Microphone Flash Mode Video Capture Control Shutter Release Pause/Resume Shutter Release – Taking a picture while video recording is in progress. Video Capture Control – Start/Stop capturing video. Pause/Resume – Pause/Resume capturing video. Flash Mode – For flash control. Options include Auto, On, Off. Microphone –... - Page 65 Advanced Settings For changing video resolution. • Is an auto timer to stop video recording without pressing video capture Icon. • Is a feature reducing noise and causes the image to lose its sharpness. This mode is only • recommended to use while you are taking pictures in artificial light like indoors. For changing video encoder for the video file.
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Page 66: Testing The Camera
Testing the Camera Take a Picture and Record Video • Snapdragon camera app to access the Digital camera. • To change camera and video settings, see features. • From the switch, located on bottom left side of the I-Series 5 select one from the following options. For Panorama, tap Panorama Icon. -
Page 67: Take A Screenshot
Take a Screenshot For capturing an image of the screen. The device will automatically save the image in the File folder application. • Tap the Recent App of Navigation Bar, a pop-up screen menu will appear then tap screenshot. File Application The File Manager app helps to manage, delete, print, shares and transfer files between the mobile storage and a computer. -
Page 68: Copy And Move Files
Copy and Move Files • To copy or move files into new location press and hold an item from the folders above or tap 3 dots menu to select all items in the folder. • 3 dots menu again and choose “Copy to” or “Move to”. •... -
Page 69: Debug Bridge (Adb) Control (Developers Only)
G-Sensor All I-Series 5 Slate units are equipped with a g-sensor and will rotate the video based on the orientation of the device. Debug Bridge (ADB) control (Developers Only) Elo device supports debugging via Wi-Fi/Ethernet or using the a separate microUSB cable(not included). Set I-Series 5 Slate to (Developer) •... -
Page 70: To Connect Via Usb
To connect via USB To connect for USB debugging, please follow these steps • Locate the SW Debug port on the rear of Head as shown in the figure below. • This will require removing the head from the stand. •... -
Page 71: Factory Full Reset
Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo handheld computer. -
Page 72: Optional Peripherals
Optional Peripherals Stands Part Number Comment E767159 Z10 POS Stand E767561 Z30 POS Stand w/o integrated CFD E768749 Z30 POS Stand with integrated CFD IO Hub Part Number Comment E955492 Replacement IO Hub User Manual –I-Series 5 Slate UM600853 Rev A page 72 of 83... -
Page 73: Section 5: Technical Support And Maintenance
Section 5: Technical Support and Maintenance Technical Assistance Technical Specifications Support visit visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. UM600853 Rev A, page 73 of 83 User Manual –... -
Page 74: Elo I-Series 5 Slate Care And Handling
Elo I-Series 5 Slate Care and Handling The following tips will help maintain optimal performance of your Elo I-Series 5: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. •... -
Page 75: Operating Time And Panel Image Sticking
Operating time and Panel Image Sticking *Notice that this product’s maximum continuous operating time is 20/7, please pay attention to the following instructions. What is Image Sticking? What Causes Image Sticking? Image persistence, image burn-in, and image sticking are terms used to describe LCD image retention. LCD image retention occurs when a fixed pattern is displayed over a prolonged period of time. -
Page 76: Section 6: Regulatory Information
Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment. - Page 77 FCC Radiation Exposure Statement： This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 6XD： Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
- Page 78 IC Radiation Exposure Statement： This equipment complies with IC RSS-102 radiation exposure limit set forth for an uncontrolled environment. This equipment should be installed andoperated with minimum distance 20cm between the radiator and your body. Déclaration d’exposition à la radiation : Cet équipement respecte les limites d’exposition aux rayonnements IC définies pour un environnement non contrôlé.
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Page 79: Radio Equipment Directive
Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi. -
Page 80: Agency Certifications
Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance. Identification mark the relevant technical documentation is held at: Elo Touch Solutions, Inc. 670 N. McCarthy Boulevard Suite 100 Milpitas, CA 95035 USA... -
Page 81: Energy Star
Energy Star The I-Series Slate, Z10 & Z30 EloPOS devices can meet Energy Star 8.0 requirements Energy Star is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy (DOE) that promotes energy efficiency. This product qualifies for ENTERGY STAR in the “factory default” settings and this is the setting in which power savings will be achieved. Changing the factory defaule picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating. -
Page 82: Section 7: Warranty Information
Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/... - Page 83 • Software Drivers Google, Android, Google Play and YouTube and other marks are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Europe North America...
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