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Eaton TRIPP LITE B064C-16-1-IP Owner's Manual
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Eaton TRIPP LITE B064C-16-1-IP Owner's Manual

Eaton TRIPP LITE B064C-16-1-IP Owner's Manual

Netdirector 16-port cat5 kvm over ip switch
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Owner's Manual
NetDirector
16-Port Cat5 KVM
®
over IP Switch
Este manual está disponible en español en la página de Eaton:
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Ce manuel est disponible en français sur le site Web de Eaton :
Tripplite.Eaton.com/support
Dieses Handbuch ist in deutscher Sprache auf der Eaton-Website verfügbar:
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Questo manuale è disponibile in italiano sul sito web di Eaton:
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  • Page 1 Este manual está disponible en español en la página de Eaton: Tripplite.Eaton.com/support Ce manuel est disponible en français sur le site Web de Eaton : Tripplite.Eaton.com/support Dieses Handbuch ist in deutscher Sprache auf der Eaton-Website verfügbar: Tripplite.Eaton.com/support...
  • Page 2 Table of Contents 1. FCC Information 7. Administration 2. User Notice 7.1 IP Address Determination 3. Package Contents 7.1.1 IPv6 4. Introduction 7.1.2 Trusted Certificates 4.1 Overview 7.1.3 Self-Signed Private Certificates 4.2 Features 7.2 OSD Operation 4.3 Requirements 7.2.1 OSD Overview 4.3.1 General 7.2.2 OSD Main Screen 4.3.2 External Console...
  • Page 3 Table of Contents 7.7 Port Access 8. Troubleshooting 7.7.1 Sidebar 8.1 Administration 7.7.2 Filter 8.2 General Operation 7.7.3 Connections 8.3 Windows Client 7.7.4 Favorites 8.4 Java Client 7.7.5 User Preferences 8.5 Log Server 7.7.6 Sessions 8.6 Panel Array Mode 7.7.7 Access 8.7 Sun Systems 7.7.8 Port Configuration 8.8 Screen Resolutions Higher than...
  • Page 4 The user must use shielded cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Eaton could void the user’s authority to operate this equipment. 2. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
  • Page 5 4. Introduction 4.1 Overview The B064C-16-1-IP NetDirector Dual-Rail LCD KVM Switch is a control unit that allows secure access and control of up to 16 computers from a single KVM (keyboard, video, and mouse) console. A single unit can control up to 16 computers. It consists of an integrated LED-backlit LCD monitor, keyboard, and touchpad in a 1U rack-mountable retractable sliding housing.
  • Page 6 4. Introduction 4.2 Features Hardware • Integrated KVM console with LED-backlit LCD monitor in a dual-rail housing. • A single console controls up to 16 computers. • Daisy-chain up to 15 additional B022-U08 KVM switches to control up to 256 computers. •...
  • Page 7 4. Introduction Advanced Security • Remote authentication support: RADIUS, LDAP, LDAPS and MS Active Directory. • Supports TLS 1.2 data encryption and RSA 2048-bit certificates to secure user log in from a browser. • Flexible encryption design allows users to choose any combination of DES, 3DES, AES, RC4, or Random for independent keyboard/mouse and video data encryption.
  • Page 8 4. Introduction 4.3.5 Adapter Cable Resolutions The table below provides the maximum resolutions available for each KVM adapter. Model No. Computer Ports Video Resolution B055-001-PS2 2 x PS/2, 1 x HDB-15 1600 x 1200 B055-001-UDV 2 x USB Type A, 1 x DVI-D B055-001-UHD 2 x USB Type A, 1 x HDMI B055 Series...
  • Page 9 4. Introduction 4.4 Components 4.4.1 Front View Pull to slide the LCD module out; push to slide the module in. See 6.1.1 Open- Upper Handle ing the Console for more information. LCD Module Refer to 4.4.2 LCD Module for a detailed description. Keyboard Module Refer to 4.4.3 Keyboard Module for a detailed description.
  • Page 10 4. Introduction 4.4.2 Keyboard Module Keyboard Standard 105-key QWERTY keyboard. Touchpad Standard mouse touchpad. A USB Type-A mouse port is provided for users who prefer to use an external External Mouse Port mouse. In a daisy-chained installation, the station ID of the currently selected station Station ID LED displays as a 2-digit figure in this panel.
  • Page 11 4. Introduction 4.4.3 LCD Module To access the LCD monitor, slide the LCD module out and flip up the cover. See LCD Display 6.1.1 Opening the Console for more information. These buttons control the position and picture settings of the LCD display. See LCD Controls 6.2 LCD OSD Configuration for more information.
  • Page 12 4. Introduction 4.4.4 Rear View 1 1 2 2 3 3 Grounding Terminal The grounding wire used to ground the switch attaches here. This is a standard C14 AC power socket. The power cord from an AC source Power Socket plugs in here.
  • Page 13 5. Installation 5.1 General Safety Instructions • Read all of these instructions. Save them for future reference. • Follow all warnings and instructions marked on the device. • This product is for indoor use only. • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. •...
  • Page 14 5. Installation Rack-Mounting Safety Instructions • Prior to installation, ensure KVM is powered OFF and de-energized. • Before working on the rack, make sure the stabilizers are secured to the rack, extended to the floor and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 15 5. Installation 5.2 Standard Rack Mounting A standard rack-mount kit is provided with your B064C-16-1-IP. The kit enables the switch to be mounted in a rack with a depth of 15.5-30 in. (42-77 cm). Left and Right L-Brackets Side Mount Bracket Notes: •...
  • Page 16 5. Installation 2. While the first person continues to hold the unit in place, the second person slides the left and right L-brackets into the unit’s side mount brackets from the rear. Secure the brackets in place using the four screws. 3.
  • Page 17 5. Installation Note: Rack screws are not provided to mount the unit. We recommend using M5 x P0.8 screws. 2. Have one person position the unit in the rack and hold it steady. Then have the second person screw the front brackets to the front-L bracket.
  • Page 18 5. Installation 5.4 Single-Stage Installation In a single-stage installation, there are no additional switches daisy-chained down from the first unit. To set up your console KVM switch, refer to the following steps and installation diagram. Ground the unit by connecting one end of a grounding wire to the grounding terminal and the other end of the wire to a suitable grounded object.
  • Page 19 5. Installation 5.5 KVM Adapter Cable Installation B055-001-PS2 B055-001-USB B055-001-UDV...
  • Page 20 5. Installation B055-001-UHD B055-001-UDP...
  • Page 21 5. Installation 5.6 Daisy Chaining To set up a daisy-chained installation, make sure that power to all the devices you will be connecting up has been turned off. B064C-16-1-IP rear view B022-U08 rear view B022-U08 rear view 1. Use a daisy daisy-chain set to connect the chain out port of the first station to the chain in port of the chained compatible KVM Switch unit (first station out to second station in, second station out to third station in, etc.).
  • Page 22 6. KVM Operation 6.1 Basic Operation 6.1.1 Opening the Console The B064C-16-1-IP consists of two modules: an LCD display module located under the top cover and a keyboard / touchpad module below the LCD module. The modules can slide together or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use.
  • Page 23 6. KVM Operation 3. Rotate the top panel backward to expose the LCD screen. 4. Reach underneath and pull out the keyboard module completely until it clicks into place. Opening Together Refer to the diagrams in the Opening Separately section as you do the following: 1.
  • Page 24 6. KVM Operation Operating Precautions The maximum load bearing capacity of the keyboard module is 44 lb. (20 kg). Failure to heed the following information may result in damage to the keyboard module: Correct Rest your hands and arms lightly on the keyboard module as you work.
  • Page 25 6. KVM Operation 6.1.2 Closing the Console 1. Pull the release catches located on each side of the keyboard toward you to release the keyboard module, then slide in the module slightly. 2. Release the release catches. Using the front handle, push in the keyboard module completely.
  • Page 26 6. KVM Operation 3. Rotate the LCD module completely, then pull the rear release catches to release the LCD module. 4. Using the front handle, push in the module completely.
  • Page 27 6. KVM Operation 6.2 LCD OSD Configuration 6.2.1 LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table below: Button Function When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu MENU function and opens the Main Menu.
  • Page 28 6. KVM Operation 6.3 Port Selection The B064C-16-1-IP provides three methods to obtain instant access to any computer in your installation: Manual, OSD/ GUI and Hotkeys. Manual For manual port selection, simply press the port switch that corresponds to the device you wish to access. OSD / GUI The B064C-16-1-IP provides menu-driven interfaces to the computer switching procedure.
  • Page 29 6. KVM Operation 6.5 Powering Off and Restarting If it becomes necessary to power off the unit or if the switch loses power and needs to be restarted, follow these steps: 1. Shut down all connected computers. Note: You must unplug the power cords of any computers that have the Keyboard Power On function. 2.
  • Page 30 7. Administration 7.1 IP Address Determination If you are an administrator logging in for the first time, you need to access the B064C-16-1-IP in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the B064C-16-1-IP.
  • Page 31 7. Administration Browser 1. Set your client computer’s IP address to 192.168.0.XXX Where XXX represents any number or numbers except 60 (192.168.0.60 is the default address of the B064C-16-1-IP). 2. Specify the switch’s default IP address (192.168.0.60) in your browser to connect. 3.
  • Page 32 7. Administration 7.1.2 Trusted Certificates When you try to login to the B064C-16-1-IP from your Web browser, a Security Alert message will appear to inform you the device’s certificate is not trusted and ask if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
  • Page 33 • The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in). • If there are spaces in the input, surround the entry in quotes (e.g., “Eaton Corporation”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
  • Page 34 7. Administration 7.2 OSD Operation 7.2.1 OSD Overview The On Screen Display (OSD) is a menu-driven method to handle computer control and switching operations. All procedures start from the OSD main screen. To display the main screen, press the dedicated invocation key KVM OSD provided on the keyboard module.
  • Page 35 7. Administration 7.2.3 OSD Navigation • To dismiss the menu and deactivate the OSD, click the X at the upper right corner of the OSD Window or press Esc. • To Logout, click F8 or the Z Z symbol at the top of the Main Screen or press [F8]. •...
  • Page 36 7. Administration F2: LIST Many of the switch’s OSD functions only operate on the computers currently selected for listing on the Main Screen. Accessing this function lets you broaden or narrow the scope of ports that get listed. The submenu choices and their meanings are provided in the table below: Choice Meaning...
  • Page 37 7. Administration Setting Function Selects which computers will be accessed under Skip mode (see F5: SKP), and Auto Scan mode (see Fl: SCAN). The choices are: SCAN/SKIP ALL - All the ports which have been set Accessible. MODE POWERED ON - Only those ports which have been set Accessible and are Powered On. QUICK VIEW + POWERED ON - Only those ports which have been set Accessible and have been selected as Quick View Ports and are Powered On.
  • Page 38 7. Administration F4: ADM F4 is an administrator-only function. Accessing this function allows the administrator to configure and control the overall operation of the OSD. To change a setting, double-click it or use the up and down arrow keys to move the highlight bar to it, then press [Enter].
  • Page 39 7. Administration Setting Function SET KEYBOARD Sets the keyboard language layout for the computers attached to each port. Press [Spacebar] to LANGUAGE cycle through the choices: The default is English (US). In order to upgrade the B064C-16-1-IP and adapter cable firmware, you must first enable Firmware Upgrade mode with this setting.
  • Page 40 7. Administration F6: BRC F6 is an administrator-only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 41 7. Administration 7.3 Hotkey Operation 7.3.1 Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. B064C-16-1- IP provides the following Hotkey port control features: • Selecting the Active Port •...
  • Page 42 7. Administration 7.3.3 Selecting the Active Port Each computer port is assigned a port ID (see 6.6 Port ID Numbering). You can directly access any computer with a Hotkey combination that specifies the port ID that the computer is connected to. The steps are: 1.
  • Page 43 7. Administration 7.3.5 Skip Mode Switching This feature allows you to switch between computers to monitor them manually. You can focus on a particular port for as long as you like (as opposed to auto-scanning, which automatically switches the port focus after a fixed interval). Entering Skip Mode To enter Skip mode, key in the following Hotkey combination: 1.
  • Page 44 7. Administration 7.3.8 Setting the Hotkey Key-Combination The keys used to enter Hotkey mode can be switched between: [Num Lock] + [-], and [Ctrl] + [F12] by the following steps: 1. Enter the Hotkey mode with the: [Num Lock] + [-] or [Ctrl] + [F12] combination. 2.
  • Page 45 7. Administration 7.3.12 Hotkey Summary Table Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning. [A] [Enter] When auto-scanning is paused, pressing any key or another left-click resumes auto-scanning. Toggles the Beeper On or Off. [Esc] or Exits Hotkey mode.
  • Page 46 7. Administration 7.4 Keyboard Emulation 7.4.1 Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below: PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4]...
  • Page 47 7. Administration 7.4.2 Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below: PC Keyboard Sun Keyboard [Ctrl] [T]...
  • Page 48 7. Administration 7.5 Logging In The B064C-16-1-IP can be accessed via its Graphical User Interface (GUI) locally and remotely from an Internet browser, a Windows application (AP) program and a Java application (AP) program. No matter which access method you choose, the B064C-16-1-IP’s authentication procedure requires you to submit a valid username and password.
  • Page 49 7. Administration 7.5.3 Windows Client AP Login The Windows AP Client allows direct remote access to Windows systems users without having to go through a browser (although you initially download the Windows AP Client program from the browser page, see 7.12 Download for more information).
  • Page 50 7. Administration Connecting - Windows Client AP 1. From the Server List box, double-click the device that you wish to connect to. - Or - Specify its IP address and port number in the Server IP and Port input boxes. 2.
  • Page 51 7. Administration 7.5.4 Java Client AP Login The Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page, see 7.12 Download for more information). To connect to the B064C- 16-1-IP, go to the location on your hard disk that you downloaded the Java AP Client program to and double-click its icon (JavaClient.jar).
  • Page 52 7. Administration Connecting - Java Client AP To connect to a KVM switch, do the following: 1. From the Server List box, double-click the device that you wish to connect to. - Or - Specify its IP address and port number in the Server IP and Port input boxes. 2.
  • Page 53 7. Administration 7.6 User Interface Once you have successfully logged in, the B064C-16-1-IP user interface Main Page will appear. The appearance of the page may vary slightly, depending on which method was used to log in. 7.6.1 Web Browser Main Page To ensure multi-platform operability, access to the B064C-16-1-IP can be accomplished with most standard web browsers.
  • Page 54 7. Administration Help Provides information regarding the switch's current firmware version. Logout Click this button to log out of your session. Welcome Message If this function is enabled, a welcome message displays here. This is your main work area. The screens that appear reflect your menu choices Interactive Display Panel and Sidebar node selection.
  • Page 55 7. Administration 7.6.2 AP GUI Main Page With WinClient AP and Java Client AP access, once users log in (see 7.5 Logging ln), the GUI Main Page will open: The GUI Main Page is similar to the Web Browser. The differences between them are as follows: 1.
  • Page 56 7. Administration 7.6.3 Control Panel WinClient Control Panel Since the WinClient Control Panel contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel does not enable all the features as the WinClient Control Panel, the functions they do share are the same and you can refer to the information described here when using it.
  • Page 57 7. Administration WinClient Control Panel Functions Icon Function This is a toggle. Click to make the Control Panel persistent (e.g., always display on top of other screen elements). Click again to display normally. Click to access the Macros dialog box. Click to access the Video Options dialog box.
  • Page 58 7. Administration Icon Function Under an accessed port, click to recall the GUI. Click to access the Control Panel Configuration dialog box. Click to exit the viewer. • Exiting from a Browser Viewer session brings you back to the web browser Main Page. •...
  • Page 59 7. Administration To change the hotkey for an action, do the following: 1. Highlight the Action, then click Set Hotkey. 2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them. •...
  • Page 60 7. Administration User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that opens, replace the “New Macro” text with a name of your choice for the macro: 3.
  • Page 61 7. Administration 4. Press the keys for the macro. • To pause macro recording, click Pause. To resume, click Pause again. • Clicking Show opens a dialog box that lists each keystroke you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
  • Page 62 7. Administration 6. If you want to change any of the keystrokes, select the macro and click Edit. This will open a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc. 7.
  • Page 63 7. Administration System Macros System Macros are used to create exit macros for when you close a session. For example, as an added measure of security, you can create a macro that sends the Winkey-L combination which would cause the remote server’s log in page to open the next time the device was accessed.
  • Page 64 7. Administration 4. Press the keys for the macro. • To pause macro recording, click Pause. To resume, click Pause again. • Clicking Show opens a dialog box that lists each keystroke that you make, together with the amount of time each one takes.
  • Page 65 7. Administration Video Settings Clicking the Hammer icon on the Control Panel opens the Video Settings dialog box. Click Advanced to view all settings. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor: The meanings of the video adjustment options are provided in the table below: Options...
  • Page 66 7. Administration Options Usage Drag the slider bar to adjust the overall video quality. The larger the value, the clearer the picture Video Quality and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.
  • Page 67 7. Administration Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. • Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.
  • Page 68 7. Administration The Message Board The B064C-16-1-IP supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board is provided to allow users to communicate with one other: Button Bar The buttons on the Button Bar are toggles. Button Action Enable/Disable Chat: When disabled, messages posted to the board are not displayed.
  • Page 69 7. Administration User List Panel The names of all the logged in users are listed in this panel. • Your name appears in blue and other users’ names appear in black. • By default, messages are posted to all users. To post a message to an individual user, select the user’s name before sending your message.
  • Page 70 7. Administration On-Screen Keyboard The KVM switch supports an on-screen keyboard available in multiple languages and with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not need to change the configuration settings for either system.
  • Page 71 7. Administration Expanded Keyboard To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type KVM switches offer several mouse pointer options when working in the remote display. Click this icon to select from the available choices: Notes: •...
  • Page 72 7. Administration The icon on the Control Panel indicates the synchronization mode status as follows: Icon Function This icon displays in gray to indicate that Mouse DynaSync is not available and you must use manual synching procedures. This is the default setting for all KVM Adapters. The green check mark on this icon indicates Mouse DynaSync is available and enabled.
  • Page 73 7. Administration Manual Mouse Synchronization If the local mouse pointer becomes out of sync with the remote system’s mouse pointer, there are several methods to return them to sync: 1. Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel. 2.
  • Page 74 7. Administration Item Description If User Info is enabled, the total number of users displays on the bottom row center of the Control User Info Panel. These settings let the user configure the B064C-16-1-IP’s screen capture parameters: • Path lets you select a directory that the captured screens automatically get saved to. Click Browse, navigate to the directory of your choice, then click OK.
  • Page 75 7. Administration The major differences between them are: • In the Macros dialog box, Toggle Mouse Display is not available. • The Dot mouse pointer type is not available. • In the Message Board, there is no Show/Hide button to show or hide the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.
  • Page 76 7. Administration AP GUI The Connections page is organized into several main areas. All devices and ports that a user is permitted to access are listed in the Sidebar at the left of the page. After selecting a device or port in the Sidebar, clicking entries on the menu bar (Browser GUI) or tab bar (AP GUI) opens information and configuration pages related to the item selected in the Sidebar.
  • Page 77 7. Administration Sidebar Tree Structure • Users are only allowed to see the devices and ports they have access permission for. • Ports and chained station devices can be nested under their first station devices. Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it. Click the - to collapse the tree and hide the nested ports/outlets.
  • Page 78 7. Administration 7.7.2 Filter At the bottom of the sidebar are the filter options that allow you to control the number and type of ports that display in the Sidebar: The meanings of the choices are explained in the following table: Choices Explanation This is the default view.
  • Page 79 7. Administration 7.7.3 Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a B064C-16-1-IP is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
  • Page 80 7. Administration 7.7.4 Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port - rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites:...
  • Page 81 7. Administration Modifying a Favorite • To modify a Favorite or one of the items contained in it, right-click on it, then select a choice from the popup menu that appears. • To edit a Favorite’s name: Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box.
  • Page 82 7. Administration Setting Function If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1-30 minutes. A setting of 0 disables this function. The default is 0 Screen Blanker (disabled).
  • Page 83 7. Administration 7.7.7 Access Administrators use the Access page to set user access and configuration rights for ports. Note: The Access page only appears for users with User Management permissions. It is not available for other users. Browser GUI Interface If a port is chosen in the Sidebar, the Main panel will appear similar to the one shown below: The main panel consists of two columns: Name, and Access Rights: •...
  • Page 84 7. Administration AP GUI Interface The AP GUI Access page is similar to the Browser GUI version. For information on using this page, see 7.7.7 Access. Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page. 7.7.8 Port Configuration The Port Configuration page displays status information and allows you to set the properties of a port that has been selected in the Sidebar.
  • Page 85 7. Administration An explanation of the configuration fields is provided in the table below: Field Explanation Specifies the operating system that the server on the connected port is using. Choices are Win, Port OS Mac, Sun, and Other. The default is Win. Specifies the OS language being used by the server on the connected port.
  • Page 86 7. Administration 7.8 User Management When you select the User Management tab the screen opens with the Users page displayed: Browser GUI AP GUI • Users appear in the panel on the left of the page. The large panel at the right provides more detailed information. •...
  • Page 87 7. Administration 7.8.1 Users The B064C-16-1-IP supports three types of user accounts: User Type Role Super Access and manage ports and devices. Manage Users. Configure the overall installation. Configure Administrator personal working environment. Access and manage authorized ports and devices. Manage Users. Configure personal working Administrator environment.
  • Page 88 7. Administration 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username Enter a username with a minimum of 6 and maximum of 16 characters. Password Enter a password with a minimum of 6 and maximum of 16 characters.
  • Page 89 7. Administration Field Description Status allows you to control the user’s account and access the installation. • Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future. • If you do not want to limit the time scope of the account, select Account never expires; if you do want to limit the amount of time that the account remains in effect, select Account expires on and key in the expiration date.
  • Page 90 7. Administration 7.8.2 Device Assignment When a user logs in to the B064C-16-1-IP, the interface opens with the Port Access page displayed. All the ports the user is permitted to access are listed in the Sidebar on the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User list on the Sidebar of the User Management page.
  • Page 91 7. Administration 7.9 Device Management 7.9.1 KVM Devices Device Information The Device Management page opens with the top level B064C-16-1-IP selected in the Sidebar and the Device Configuration item selected on the menu bar: Browser GUI AP GUI...
  • Page 92 7. Administration 7.9.2 Operating Mode The Operating Mode page is used to set working parameters. • If Force all to grayscale is enabled, the remote displays of all devices connected to the B064C-16-1-IP are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. •...
  • Page 93 7. Administration 7.9.3 Network The Network page is used to specify the network environment.
  • Page 94 7. Administration IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the B064C-16-1-IP. Click one of the radio buttons to select Enable, View Only or Disable for the IP Installer utility. Notes: • If you select View Only, you will be able to see the B064C-16-1-IP in the IP Installer’s Device List, but you will not be able to change the IP address.
  • Page 95 7. Administration • DNS Server o For automatic DNS Server address assignment, select the Obtain DNS Server address automatically radio button. o To specify the DNS Server address manually, select the Set DNS server address manually radio button, and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network.
  • Page 96 7. Administration Authentication and Authorization RADIUS Settings To allow authentication and authorization for the B064C-16-1-IP through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers. You can use the IPv4 address, the IPv6 address or the domain name in the IP fields.
  • Page 97 Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: Admin DN ou=B064C161IP,dc=eaton,dc=com Admin Name Key in the LDAP administrator's username. Password Key in the LDAP administrator's password.
  • Page 98 7. Administration 7.9.5 Security The Security page is divided into six main panels. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled). The entries are explained in the table below: Entry Explanation...
  • Page 99 7. Administration Filter • IP and MAC Filtering IP and MAC Filters control access to the B064C-16-1-IP based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
  • Page 100 7. Administration To add a MAC filter: 1. Click Add. A script prompt dialog box. 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. •...
  • Page 101 7. Administration The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Sets the minimum number of characters required for a username. Acceptable values are from Username 1-16. The default is 6. Length Sets the minimum number of characters required for a password. Acceptable values are from Minimum 0-16.
  • Page 102 7. Administration Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default certificate.
  • Page 103 2. Fill in the form with entries that are valid for your site. Information Example Country (2 letter code) State or Providence USA Eaton State (i.e. IL) Locality Organization Your Company, Ltd. mycompany.com Note: This must be the exact domain name of the site that you want the certificate to Common Name be valid for.
  • Page 104 7. Administration 7.9.6 Date/Time The Date/Time dialog page sets the B064C-16-1-IP time parameters. Time Zone • To establish the time zone that the B064C-16-1-IP is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at. •...
  • Page 105 7. Administration Time To manually set the time, enter the values in the boxes and click Set. Network Time To have the time automatically synchronized to a network time server: 1. Check the Enable auto adjustment checkbox. 2. Drop down the time server list to select your preferred time server. - or - Check the Preferred custom server IP checkbox and key in the IPv4 address, IPv6 address or domain name of the time server of your choice.
  • Page 106 7. Administration AP GUI 7.10.1 Log Information The Log page displays events that take place on the B064C-16-1-IP, and provides a breakdown of the time, user and a description of each. You can change the sort order of the display by clicking on the column headings. The log file tracks a maximum of 512 events.
  • Page 107 7. Administration 7.11 Maintenance The Maintenance function is used to upgrade firmware, backup and restore configuration and account information, and restore default values. Browser GUI AP GUI...
  • Page 108 7. Administration 7.11.1 Device IP Card Firmware Upgrade As new versions of the firmware become available, they can be downloaded from our website: TrippLite.Eaton.com/products/management-firmware-matrix. Check the website regularly to find the latest information and packages. To upgrade the device firmware: 1.
  • Page 109 7. Administration Mainboard Firmware Upgrade 1. Log in to the B064C-16-1-IP and click the Maintenance tab, then select the Upgrade Adapter menu item. Note: The mainboard firmware package contains software for device mainboards as well as KVM adapter cables. 2. The Adapter Firmware info button will now display a list of the mainboard firmware and adapter version that are stored in current device IP card.
  • Page 110 7. Administration Station/Adapter Firmware Info The Station / Adapter Firmware lnfo button provides a list of the adapter cable firmware stored on the switch’s main firmware. You can use this information to compare it to the FIW Version listed for the connected adapter cables. For optimum compatibility, we recommend upgrading your adapter cable’s firmware to match that stored with the switch’s main firmware.
  • Page 111 7. Administration 7.11.4 Backup/Restore Selecting the Backup / Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings: 1. In the Password field, key in a password for the file. Notes: •...
  • Page 112 7. Administration 7.11.5 Ping Host The Ping Host page allows you to ping a device’s IP address by entering the hostname or IP address and view or configure options. After entering commands, the window will display the results. Use the table below to enter Commands in the box and click Ping to run the command. Function Command Type...
  • Page 113 7. Administration 7.11.6 System Operation The System Operation page lets you restore certain configuration changes that were made to the B064C-16-1-IP to their original factory default values. The functions performed on this page are as follows: Clear Port Names Clicking this button removes names that have been assigned to the ports. Reset Default Values Clicking this button undoes all Customization page changes that have been made to the B064C-16-1-IP (except for the Port Names), as well as the Network Transfer Rate (on the Network page) and returns the parameters to the original...
  • Page 114 7. Administration Click the Download tab to select the program you want to download, save it to a convenient location on your hard disk and run it. 7.13 Port Operation Once you have successfully logged in (see 7.5 Logging ln), the B064C-16-1-IP opens to the Port Access tab’s Connections page, with the first B064C-16-1-IP selected in the sidebar: 7.13.1 Connecting to a Port All the devices, ports and outlets that a user is permitted to access are listed in the Sidebar on the left of the page.
  • Page 115 7. Administration 7.13.2 Port Toolbar The B064C-16-1-IP interface provides a toolbar to assit with port switching operations from within the captured port. To access the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display, the Port Number and/or the Port Name display at the right of the toolbar.
  • Page 116 7. Administration Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The B064C- 16-1-IP provides the following hotkey features: • Going directly to a port by keying in its port number and clicking Enter. •...
  • Page 117 7. Administration Recalling the Port Access Page To dismiss the toolbar and return to the Port Access page, do one of the following: • Tap the OSD Hotkey once. • From the toolbar, click the icon that recalls the Port Access page. The toolbar will close and the Port Access Page will appear.
  • Page 118 7. Administration Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon opens a “tooltip” that provides a short description of the icon’s function. Icon Purpose Click and drag to move the toolbar.
  • Page 119 7. Administration 7.14 Log Server The Windows-based Log Server is an administrative utility that records all events that take place on selected B064C-16-1-IP units and writes them to a searchable database. 7.14.1 Log Server Installation 1. Log into the B064C-16-1-IP. 2.
  • Page 120 7. Administration 7.14.2 Log Server Start Up To start the Log Server, double click the program icon or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below will appear: Notes: •...
  • Page 121 7. Administration A description of the fields is provided in the table below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. The port number that was assigned to the Log Server under Device Management (see 7.14 Log Port Server).
  • Page 122 7. Administration A description of the items is provided in the table below: Item Description This is one of three radio buttons that define the scope of the search. If it is selected, the search is New Search performed on all the events in the database for the selected unit. Search Last This is a secondary search performed on the events that resulted from the previous search.
  • Page 123 7. Administration Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box similar to the one below will appear: Key in the number of seconds, then click OK to finish.
  • Page 124 7. Administration The List Panel The List panel contains six fields: Field Explanation Determines whether or not the Log Server records the ticks for this unit. If the Recording checkbox is checked, the field displays Recording and the ticks are recorded. If the Recording checkbox is not Recording checked, the field displays Paused and the ticks are not recorded.
  • Page 125 8. Troubleshooting 8.1 Administration Problem Resolution Your Internet browser is displaying cached web pages, not After upgrading firmware, the B064C-16-1-IP still appears new ones. Clear your browser cache, delete all temporary to be using the old firmware version. Internet files and cookies, close the Internet browser, and then open a new instance of the browser.
  • Page 126 8. Troubleshooting Problem Resolution The maximum screen resolution of the B064C-16-1-IP’s integrated LCD monitor is 1280 x 1024. The screen resolution of the problem computer is set to something that is too high for the B064C-16-1-IP’s LCD monitor to display. To resolve the problem, connect an external KVM console (with a monitor capable of displaying the problem When I switch to one of the computers on my...
  • Page 127 8. Troubleshooting 8.4 Java Client Problem Resolution 1. Java JRE 6 update 3 or higher must be installed on your computer. Java Client will not connect to the B064C-16-1-IP. 2. Make sure to include the correct name of the web page when you specify the B064C-16-1-IP’s IP address.
  • Page 128 8. Troubleshooting 8.7 Sun Systems Problem Resolution The display resolution should be set to 1024 x 768. Under Text Mode: 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 Video display problems with HDB-15 interface systems reset-all (e.g., Sun Blade 1000 servers).
  • Page 129 8. Troubleshooting 9. Click OK, and then click Apply. The display mode will change to the one you selected. 10. If the Monitor Settings dialog box appears requesting you to confirm the settings change, click Yes. 11. After the Monitor Settings dialog box closes, click OK. 12.
  • Page 130 8. Troubleshooting 2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel  Mouse) b) Click the Pointer Options tab. c) Set the mouse speed to the middle position (6 units in from the left). d) Disable Enhance Pointer Precision.
  • Page 131 8. Troubleshooting 8.10 Clear Login Information If you are unable to log in as an Administrator (for example, corrupted or forgotten Username and Password), you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults. 1.
  • Page 132 8. Troubleshooting 8.11 OSD Factory Default Settings Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode Screen Blanker...
  • Page 133 9. Specifications Console Connections Local 1 (Share Remote Bus) Remote Computer Connections Direct Maximum 136 (via Daisy-chain with B022-U08) Port Selection OSD, Hotkey, Pushbutton Connectors 2 x USB-A Female (White) 1 x 6-pin Mini-DIN Female (Purple) Console Ports 1 x 6-pin Mini-DIN Female (Green) 1 x HDB-15 Female (Blue) External Mouse Port 1 x USB-A Female...
  • Page 134 9. Specifications Panel Spec LCD Module 19" TFT-LCD Resolution 1280 x 1024 @ 75 Hz Pixel Pitch 0.294 mm x 0.294 mm Response Time 5 ms Viewing Angle 170° (H), 160° (V) Support Color 16.7M colors Contrast Ratio 1000:01 Luminance 250 cd/m2 Emulation Keyboard / Mouse...
  • Page 135 EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL EATON BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 136 Eaton 1000 Eaton Boulevard 934806 Cleveland, OH 44122 United States Eaton.com © 2024 Eaton Eaton is a registered trademark. All Rights Reserved Publication No. 23-09-122 / 93-4806_RevA All trademarks are property January 2024 of their respective owners.