Safety & Warnings • Read this guide before installing and using the appliance. • During installation of the indoor and outdoor units, children must be kept away from the working area. Unforeseeable accidents could occur. • Ensure that the base of the outdoor unit is firmly secured. •...
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• Do not attempt to install the air conditioner yourself. Always contact a qualified trade professional. • Maintenance must be carried out by a qualified trade professional. Always disconnect the appliance from the power supply before performing any maintenance. • Do not unplug the appliance while it is operating.
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• This appliance is not intended for use by individuals (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless properly supervised or instructed. • Do not climb on or place heavy or hot objects on the appliance. •...
Overview Indoor Unit Mounting Plate Front Panel Emergency Button Refrigerant Connecting Pipe Air Deflector and Flap Air Outlet Air Filter...
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Outdoor Unit (With the Protective Cover Removed) Air Inlet Wiring Cover Drainage Pipe Connection Wiring Valve Protective Cover Gas Valve (Low Pressure Valve) Liquid Valve (High Pressure Valve) Air Outlet Note: This figure may differ from the actual appliance. Refer to the actual appliance as the standard.
Indoor Unit Display Screen This display shows the timer settings, current Time Display temperature, and error codes. Timer Indicator This indicator illuminates when the timer is active. This symbol appears when 'SLEEP' mode is Sleep Indicator activated. This indicator illuminates when the unit is in Operation Indicator operation.
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Display Screen Symbol Meaning Battery Indicator Auto Mode Cooling Mode Dry Mode Fan Only Mode Heating Mode ECO Mode Timer Temperature Indicator Fan Speed: Auto/Low/Low- mid/Mid/Mid-High/High Mute Function Turbo Function Up-down Auto Swing Left-right Auto Swing Sleep Function Health Function I Feel Function Signal Indicator Gentle Air...
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Buttons Button Function Press to turn the air conditioner on or off. Press to increase the temperature or timer setting. Press to decrease the temperature or timer setting. Press to select the mode of operation: ‘Auto’, ‘Cooling’, ‘Drying’, MODE ‘Fan’, or ‘Heating’. Press to activate or deactivate the ‘ECO’...
Installation Note: This air conditioner must be installed by a licensed trade professional. Important Considerations • When filling the combustible refrigerant, incorrect operation may cause serious injury or damage to the appliance. • A leak test must be done after installation is completed. •...
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Allow at least 15 minutes for the refrigerant to completely dissipate. If the product is damaged, cease use immediately and contact help.Kogan.com for support. Welding refrigerant pipes or performing similar operations on-site is strictly prohibited.
Recommended Tools Standard Vacuum Pump Phillips Head Flat Head Torque Wrench Spanner Screwdriver Screwdriver Work Gloves Spirit Level Drill & Drill Bits Micron Gauge Clamp on Amp Meter Pipe Cutter Adjustable/ Safety Glasses Manifold and Allen Key Crescent Gauges Wrench Refrigerant Flaring Tool Hole Saw...
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Pipe Length and Additional Refrigerant Inverter models 9K-12K 18K-24K 30K-36K capacity (Btu/h) Length of pipe with standard 16ft 16ft 16ft 16ft 16ft 16ft charge Length of pipe with standard 7.5m/ 7.5m/ 7.5m/ 7.5m/ 7.5m/ 7.5m/ charge (North 24ft 24ft 24ft 24ft 24ft 24ft...
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Torque Parameters Newton meter (N Pound-force foot Kilogram-force Pipe size x m) (lbs-ft) meter (kgs-m) 1/4 (∅6.35) 15-20 11.1 – 14.8 1.5-2.0 3/8 (∅9.52) 31-35 22.9-25.8 3.2-3.6 1/2 (∅12) 45-50 33.2-36.9 4.6-5.1 5/8 (∅15.88) 60-65 44.3-48.0 6.1-6.6 Dedicated Distribution Device and Wire for Air Conditioner Min.
Indoor Unit Installation Step 1: Select the Installation Location • Ensure the installation complies with the minimum installation dimensions (defined below) and meets the minimum and maximum connecting pipe lengths and the maximum change in elevation as specified in the ‘Installation’ section. •...
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Step 2: Install the Mounting Plate Take the mounting plate from the rear of the indoor unit. Ensure you meet the minimum installation dimension requirements as described in step 1. Based on the size of the mounting plate, determine the position and stick the mounting plate close to the wall.
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Step 3: Drill the Wall Hole A hole in the wall should be drilled for refrigerant piping, the drainage pipe and connecting cables. Determine the location of the wall hole based on the position of the mounting plate. The hole should have a diameter of at least 70mm and a slight oblique angle to facilitate drainage.
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Step 4: Connecting the Refrigerant Pipe Based on the wall hole position, select the appropriate piping method. There are 3 optional piping methods for indoor units, as shown in the figure below. In Piping Method 1 or Piping Method 3, a notch should be made by using scissors to cut the plastic sheet of the piping outlet and cable outlet on the corresponding side of the indoor unit.
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Wrap the joint with the insulation pipe. Note: For R32 refrigerant, the connector should be placed outdoors. Indoor Outdoor Connector...
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Step 5: Connect Drainage Hose Adjust the drainage hose (if applicable). In some models, both sides of the indoor unit are provided with drainage ports. You can choose one of them to attach the drainage hose and plug the unused drainage port with the rubber attached in one of the ports. Drainage ports Connect the drainage hose to the drainage port, ensuring the joint is firm and the sealing effect is strong.
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Step 6: Connect Wiring Choose the appropriate cable size based on the maximum operating current indicated on the nameplate (refer to the ‘Installation’ section). Open the front panel of the indoor unit. Use a screwdriver to open the control box cover and reveal the terminal block. Unscrew the cable clamp.
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Step 7: Wrap Piping and Cable After the refrigerant pipes, connecting wires and drainage hose are all installed, they must be bundled with insulating tape before passing them through the wall hole. This will save space, protect and insulate them. Arrange the pipes, cables and drainage hose as shown in the following figure.
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Step 8: Mount the Indoor Unit Slowly pass the bundled refrigerant pipes, connecting wires and drainage hose through the wall hole. Hook the top of the indoor unit onto the mounting plate. Apply slight pressure to the left and right sides of the indoor unit to ensure it is hooked firmly.
Outdoor Unit Installation Note: Remove the paperboard from the outdoor unit before installation. Step 1: Select the Installation Location • Do not install the outdoor unit near sources of heat, steam or flammable gas. • Do not install the unit in windy or dusty places. •...
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Step 2: Install the Drainage Hose This step applies only to heat pump models or RCACs. Insert the drainage joint into the hole at the bottom of the outdoor unit. Connect the drainage hose securely to the joint, ensuring a proper and tight connection.
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Step 4: Install Wiring Use a Phillips head screwdriver to unscrew the wiring cover, then gently grasp and press it down to remove it. Unscrew the cable clamp and remove it. According to the wiring diagram inside the wiring cover, connect the wires to the corresponding terminals and ensure all connections are firm and secure.
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Step 5: Connect the Refrigerant Pipe Unscrew the valve cover, then gently grasp and press it down to remove it (if applicable). Remove the protective caps from the ends of the valves. Remove the plastic cover from the pipe ports, check for any debris on the port of the connecting pipe and ensure the port is clean.
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Step 6: Vacuum Pumping Use a spanner to remove the protective caps from the service port, low-pressure valve and high-pressure valve of the outdoor unit. Connect the pressure hose of the manifold gauge to the service port on the outdoor unit's low-pressure valve.
Replacing the Remote Control Batteries Remove the battery cover from the rear of the remote control by sliding it in the direction indicated by the arrow. Install x2 AAA (1.5V) batteries according to the ‘+’ and ‘-’ directions shown on the remote control.
DIP Switch For some remote control models, open the battery cover to reveal a manual switch at the bottom. You can then select either the ‘Cooling Only’ or ‘Heat Pump’ mode. Position the switch according to the table below. DIP Switch Position Function °C The display is adjusted in Celsius.
Connect to the SmarterHome™ App Install the App Download the Kogan SmarterHome™ app from the Apple App Store (iOS) or the Google Play Store (Android). App Store (iOS) Play Store (Android) Log In or Sign Up If you already have a SmarterHome account, tap ‘Log In’. To register a new account, tap ‘Sign Up’.
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Enter a password that uses 6-20 characters with a mix of letters and numbers and tap ‘Done’. Enable the permissions and tap ‘Go to App’.
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The device and the app must use the same Wi-Fi network. • The device is only compatible with 2.4Ghz networks. Connectivity Support Scan the QR code below or go to https://help.kogan.com/s/article/Kogan-SmarterHome- App-Connectivity-Support and follow the pairing instructions for AP mode.
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Google Home Ensure you are logged into the Kogan SmarterHome™ app. Open the Google Home app. Go to the devices tab and tap the ‘+ Add’ button in the lower right corner. Tap ‘Works with Google Home’. Search for ‘Smarter Home’ in the search bar and select ‘Smarter Home’ from the...
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Tap the ‘Agree and link’ button. Search for ‘Smarter Home’ in the search bar and select ‘Smarter Home’ from the results. Once linked, a ‘Smarter Home is linked’ pop-up will appear at the bottom of the screen. Tap your device and then tap the ‘Next’ button.
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10. Select the home you wish to add the device to and tap the ‘Next’ button. 11. Select the room your device is in and tap the ‘Next’ button.
Amazon Alexa Ensure you are logged into the Kogan SmarterHome™ app. Open the Amazon Alexa app. Go to the ‘More’ tab and tap ‘Skills & Games’. Search for ‘Smarter Home’ in the search bar and select ‘Smarter Home’ from the results.
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Tap the ‘Agree and link’ button. Once linked, tap ‘Next’. Alexa will search for any compatible devices.
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Once your device has been found, tap ‘Next’. Rename the device to your desired name and tap ‘Update Name’. 10. Select the room your device is in and tap ‘Add To Group’...
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11. Once the device has been successfully added to your desired room, tap ‘Continue’. 12. You can view and manage your device from the ‘Devices’ tab.
Operation Cooling Mode • The ‘Cooling’ function allows the air conditioner to cool the room while reducing air humidity. • To activate the ‘Cooling’ function, press the ‘MODE’ button until the ‘Cool’ indicator appears on the display. • Press the ‘ ’ or ‘ ‘button to set a temperature lower than that of the room.
Heating Mode • ‘Heating’ mode allows the air conditioner to heat the room. • To activate ‘Heating’ mode, press the 'MODE' button until the 'Heating' mode indicator appears on the display. • Press the ‘ ’ or ‘ ’ button to set a temperature higher than the current room temperature.
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Timer Note: All programming must be completed within 5 seconds, or the settings will be cancelled. Turn on the Air Conditioner • Use this function to automatically switch on the appliance. • When the unit is off, follow these steps: Press the 'TIMER' button to begin setting the switch-on time.
Swing Function • Use the 'SWING' buttons to adjust airflow direction. Press 'SWING ▲/▼' to activate the horizontal deflectors for up/down movement. The 'Up Down Auto Swing' indicator will appear on the remote display. Press again to stop movement at the current angle. Press 'SWING ◀/▶' to activate the vertical deflectors for left/right movement.
Sleep Function • This pre-set function gradually adjusts temperature for energy-saving and comfort during sleep. • Press the 'SLEEP' button to activate. The 'Sleep' indicator appears on the display. Press again to cancel. • After 10 hours of continuous operation in ‘Sleep’ mode, the air conditioner will revert to the previously set mode.
Self-Clean Function • To activate, turn off the indoor unit. Then, press both 'SWING' buttons at the same time while pointing the remote at the indoor unit. A beep will sound, and 'AC' will appear on the remote and the indoor unit display screen. •...
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Inverter Air Conditioner: MODE Heating Cooling Temperature Room temperature 0°C~27°C (32°F~80°F) 17°C~32°C (63°F~90°F) T1 climate: 15°C~50°C (59°F ~122°F) (Low temperature -15°C~24°C (5°F~75°F) cooling: -15°C ~50°C Outdoor (Low temperature (5°F~122°F)) temperature heating: -20°C~24°C (- 4°F~75°F)) T3 climate: 15°C~55°C (59°F~131°F) Note: With the power supply connected, if the air conditioner is restarted after shutdown or switched to another 'MODE' during operation, the protection device will activate.
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Emergency Button If the remote control fails, open the panel and locate the emergency button on the electronic control box. Always press this button with insulated material. Status Operation Respond Enter Mode Press the It beeps briefly Standby. “Emergency’ Cooling mode. once.
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• Keep ventilation openings clear. • Notice: Servicing must be carried out only as recommended by Kogan.com. • Warning: Store the appliance in a well-ventilated room of appropriate size, away from open flames or ignition sources. • The appliance must be stored to prevent mechanical damage.
Cleaning & Care Warning • When cleaning, you must shut down the machine and cut off the power supply for more than 5 minutes. • Under no circumstances should the air conditioner be flushed with water. • Volatile liquid (e.g. thinner or gasoline) will damage the air conditioner, so only use soft dry cloth or wet cloth dipped with neutral detergent to clean the air conditioner.
Clean the Filter <40°C (104°F) Clean the filter with Take out the filter from the unit soapy water and air dry it Opposite to the direction of taking out the filter. Replace the filter Note: When you find accumulated dust in the filter, clean the filter promptly to ensure the clean, healthy and efficient operation inside the air conditioner.
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Servicing Checks of the Area • Before starting work on systems containing flammable refrigerants, perform safety checks to minimise ignition risks. • For any repairs involving the refrigerant system, the following precautions must be taken before beginning work. Work Procedure All servicing must follow a controlled process to minimise the presence of flammable gas or vapour during the operation.
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• Ensure any electrical components replaced match the correct specification and purpose. • Follow all service guidelines strictly. If unsure, contact help.Kogan.com. • Check the following for flammable refrigerant systems: • The refrigerant charge size is appropriate for the room volume.
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Only intrinsically safe components may be serviced live in flammable environments. • Use properly rated testing equipment. • Replace components only with those specified by Kogan.com to prevent refrigerant ignition. Cabling • Check cables for signs of wear, corrosion, pressure damage, or environmental exposure.
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Leak Detection Methods • Use electronic leak detectors calibrated in refrigerant-free environments. • Ensure the detector is non-sparking and suitable for the refrigerant type. • Set detection sensitivity to 25% of the refrigerant’s lower flammable limit (LFL). • Avoid leak detection fluids with chlorine, which may corrode pipes. •...
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Cylinders must have relief valves and shut-off valves in good condition. • Use calibrated weighing scales during recovery. • Check equipment condition before use and ensure electrical components are sealed. • Contact help.Kogan.com if unsure. • Do not mix refrigerants. • Compressors and oils must be evacuated before removal. •...
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Inspections Before Test Run Description Inspection Method • Confirm the power supply voltage is correct. • Electrical Safety Check for missing or incorrect connections between Inspection power, signal, and earth wires. • Verify earth and insulation resistance values. • Ensure proper slope and direction of the drainage pipe. •...
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Test Run Instructions Turn on the power supply. Press the 'POWER' button on the remote control to start the unit. Press the 'MODE' button to switch between ‘Cooling’ and ‘Heating’ modes: • For ‘Cooling’, set to the lowest temperature. • For ‘Heating’, set to the highest temperature.
Troubleshooting Problem Possible Causes Power failure/plug pulled out. Damaged indoor/outdoor unit fan motor. Faulty compressor thermomagnetic circuit breaker. The appliance does not Loose connections or plug pulled out. operate. Voltage higher or lower than the voltage range. A timer to turn the unit on is active. Damaged electronic control board.
Very strong smells coming from the appliance. Error Codes In case of an error, the following error codes will illuminate on the indoor unit display screen. If this occurs, contact help.Kogan.com for support. Error Code Problem Indoor room temperature sensor fault.
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Need more information? We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.Kogan.com.
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