Do you have a question about the SMARTERHOME KAPRA18WFHA and is the answer not in the manual?
Questions and answers
Shane Beetson
January 28, 2025
FL Error stays on even though it isn't full, filters are clean, connected properly still wont operate, was working fine yesterday. what do we do to reset and stop error. Its a KAPRA 18WFHA
1 comments:
Mr. Anderson
February 10, 2025
To reset the FL error on the Kogan SMARTERHOME KAPRA18WFHA when it is not full, the filters are clean, and it was working fine previously, try the following steps:
1. Turn off the unit and unplug it from the power outlet. 2. Drain any excess water from the drainage outlet, even if the water tank does not appear full. 3. Wait a few minutes before plugging the unit back in. 4. Restart the air conditioner and check if the error clears.
If the issue persists, inspect the water level sensor for any blockage or malfunction.
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• There are no user-serviceable parts inside the air-conditioner. All maintenance must be done by a Kogan.com technician or a suitably qualified repair service. Important Safety Tips • Do not use damaged power cords or plugs. Do not plug the air-conditioner into a loose power outlet.
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If the air-conditioner starts to emit a strange noise, odour or smoke, switch the unit off immediately and disconnect the plug from the power socket. Contact the Kogan.com customer support team for further information. • Do not place heavy objects on the power cord.
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Control Panel Functions ON/OFF Press this to turn the unit on/off. MODE Press to select cool, heat, dry or fan mode. Press to set the temperature or adjust the timer in TIMER mode. UP/DOWN Press both buttons together to switch from Celsius to Fahrenheit and back again.
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Remote Control: Press to turn the POWER unit ON/OFF. Press to set the TIMER timer. Press to make the vertical louver swing automatically. SWING Press again to stop it. Press to swap between Celsius C° - F° and Fahrenheit measurements Press to set COOL COOL mode.
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Remote usage: • Aim the remote towards the receiver on the air-conditioner. • The remote should be used within 8 metres of the air-conditioner. • Do not drop or throw the remote. • Do not put the remote where it will be subjected to strong sunlight or other heat sources.
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INSTALLATION Installation position • Place the air-conditioner on a flat floor near a window • To maintain good air circulation and obtain the optimum air-conditioning performance, ensure there is 50cm of space around the unit. Notes on installation • It is important to keep the exhaust hose straight.
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Duct mount instruction • Attach the square end of the exhaust duct to the exhaust port in the rear of the air-conditioner, as shown to right. • Put the other end of the exhaust duct into the window slider kit, then place the slider kit into the nearest window.
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Mounting Above is an example of a permanent wall mount. Correct Tube Set-up Incorrect Tube Set-up...
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Water Injection • By adding water to the air-conditioner during COOLING operations, you can reduce noise and save money by running more efficiently. The water is recycled through the condenser to maximise efficiency. • If there is not enough water left to be pumped through the system, the Water Injection indicator will light up on the control panel.
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OPERATION Timer Set Timer-off • Press the TIMER button when the unit is on. The LED will flash -- five times. During this time, press UP or DOWN to adjust the time from 1h to 24h in 1 hour increments. The time set will flash 5 times once set.
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Fan Operation • Press MODE to choose FAN mode. • Select the fan speed by pressing SPEED. • The temperature and humidity cannot be set. • Press SWING to adjust the direction of the vertical louvre. • Adjust the horizontal louvre by hand. Note: In cooling mode, when the water injection indicator light comes on, you can inject some water into the air conditioner through the top opening to assist in the cooling...
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Install App Download the “Kogan SmarterHome” app from the Play Store (Android) or App Store (iOS). Register If you do not have a Kogan SmarterHome™ account, register or sign in with a verification code sent by SMS. To register: Tap to enter registration page.
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Set device in pairing mode When the air conditioner is first turned on, it may automatically enter pairing mode (the WiFi light will be flashing rapidly). If not automatically in pairing mode when powered on, you can manually set the air conditioner in pairing mode by holding the FAN button on the control panel for 5 seconds until the Wi-Fi indicator light begins flashing rapidly.
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Upon successfully confirming pairing mode, enter your Wi-Fi details. It is important that your SmarterHome™ device and the app are connected to the same Wi-Fi network during setup. The device will commence the pairing process and connect to the app. Ensure your Wi-Fi router, mobile phone, and the SmarterHome™...
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SMARTERHOME™ APP FEATURES You can turn the air conditioner on or off remotely On/Off Temperature You can adjust the temperature directly using the + and - icons Mode You can set the mode to cold/fan/dry/heat using the "Mode" option You can set the fan speed to low/mid/high Automatic cleaning mode can also be set: this is the icon with 2 arrows Swing You can set the air guide bars swing function on and off...
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From the home page of the Google Home app, select the “+” icon to access the ‘Add and manage’ page. Select ‘Set up device’, then under the Works with Google banner, select ‘Have something already set up?’ Select the search bar and type ‘Smarter Home’ to locate the Kogan SmarterHome™ service.
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Tap ‘Authorise’ to grant Google permission to access the SmarterHome™ app and your devices. From here, you will be prompted to sign into your SmarterHome™ account using either your email or mobile phone number, depending on which method you used to register your account.
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Tap on any of the devices to view a list of available commands. Note: Please note that Google Home can only control the base/core functions of any compatible SmarterHome™ devices. To make full use of this product’s smart functionality, please use the Kogan SmarterHome™ app.
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AMAZON ALEXA CONTROL Note: You will need to have set up an Alexa account prior to linking your Kogan SmarterHome™ device. Adding “SmarterHome” to the Alexa app From the home page of the Alexa app, select the “ ” icon in the top-right and select Skills &...
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Tap ‘Enable to Use’ to add the Kogan SmarterHome™ skill to Alexa. From here, you will be prompted to sign into your SmarterHome™ account using either your email or mobile phone number, depending on which method you used to register your account.
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SmarterHome™ account. When your devices have successfully connected to the Alexa app, you will be able to control your Kogan SmarterHome™ devices via Alexa’s voice commands. Note: Please note that Alexa can only control the base/core functions of any compatible SmarterHome™...
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CLEANING & CARE WARNING: Risk of electric shock! Turn the appliance off and unplug the power cord before cleaning, servicing or repairing the appliance. This air-conditioner is designed to give you dependable service for many years. This section will explain how to clean and care for the air-conditioner properly. Cleaning the Air Filter If the air filter is covered with dust, the cooling capability will be decreased.
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SPECIFICATIONS Air Conditioner Cooling Power 5100W Dimensions Dimensions 815 x 370 x 595mm Power Cord Length Approx 192cm Weight 44kg Min Length: 90cm (35") Window Bracket Max Length: 129cm (51") Electrical Power Input Cooling 1950W Power Input Heating 1980W Hardware Compressor Type Rotary Performance...
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TROUBLESHOOTING Error Messages Coil temperature sensor error Error of the indoor temperature sensor Frost protection function: If the coil temperature is too low, the appliance is switched off. If the temperature rises above 8 °C, the protection is released and the previous operating state is restored.
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Need more information? We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com...
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Do you have a question about the SMARTERHOME KAPRA18WFHA and is the answer not in the manual?
Questions and answers
FL Error stays on even though it isn't full, filters are clean, connected properly still wont operate, was working fine yesterday. what do we do to reset and stop error. Its a KAPRA 18WFHA
To reset the FL error on the Kogan SMARTERHOME KAPRA18WFHA when it is not full, the filters are clean, and it was working fine previously, try the following steps:
1. Turn off the unit and unplug it from the power outlet.
2. Drain any excess water from the drainage outlet, even if the water tank does not appear full.
3. Wait a few minutes before plugging the unit back in.
4. Restart the air conditioner and check if the error clears.
If the issue persists, inspect the water level sensor for any blockage or malfunction.
This answer is automatically generated