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Thinkware U1000 User Manual
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Thinkware U1000 User Manual

Thinkware U1000 User Manual

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U1000
User Guide
This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.

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Summary of Contents for Thinkware U1000

  • Page 1 U1000 User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product.

  • Page 2: Industry Canada Radiation Exposure Statement

    THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.

  • Page 3: Fcc Statement

    FCC CAUTION: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment. FCC ID: 2ADTG-U1000 Information to user : RSS-247 This device complies with Industry Canada’s licence-exempt RSSs.

  • Page 4: Table Of Contents

    4.3 Playing recorded videos on the mobile viewer  29 1. Product overview  9 4.4 Video control menu overview  29 1.1 Included items  9 4.5 Cloud service  30 1.1.1 Standard items  9 4.5.1 Log in to the THINKWARE account  30 1.1.2 Accessories (sold separately)  9 4.5.2 Locating the vehicle  31 1.2 Part names  10 4.5.3 Setting Geo-Fence  32 1.2.1 Front camera (main unit) - front view  10...
  • Page 5 6.2 Setting the camera  46 6.5 Configuring the system settings  52 6.2.1 Setting resolution of the front and rear 6.5.1 Setting the display language  52 camera  46 6.5.2 Adjusting the system volume  53 6.2.2 Setting the brightness of the front 6.5.3 Setting the Security LED  53 camera  46 6.5.4 Setting the rear camera LED  53 6.2.3 Setting the brightness of the rear 6.5.5 Setting the time zone  53 camera  46 6.5.6 Setting the daylight saving time  54 6.2.4 Flipping the rear view upside down  46 6.5.7 Setting the speed unit  54 6.3 Setting recording features  47 6.5.8 Setting the speed stamp  54...

  • Page 6: Safety Information

    Safety information Read the following safety information to properly use the product. Safety symbols in this guide "Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death. "Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage. "Note"...
  • Page 7 • Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert, or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
  • Page 8 • THINKWARE is NOT responsible for the loss of any recorded video during operation. • Although the product was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the product is damaged as a result of the accident.

  • Page 9: Product Overview

    1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. 1.1.1 Standard items Front camera (main unit) Mount Car charger Adhesive cable holder MicroSD memory card Quick start guide & Warranty USB microSD card reader with adapter / CS information / User guide...

  • Page 10: Part Names

    Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Wi-Fi LED Indicates the Wi-Fi connection status. Recording LED Indicates the recording status. GPS LED Indicates the external GPS receiver status. Memory card slot Insert a memory card to Power button save recordings.

  • Page 11: Front Camera (Main Unit) - Rear View

    Product overview 1.2.2 Front camera (main unit) - rear view RADAR port Used to connect the RADAR module (optional). DC-IN power port Used to connect the power cable. Mount connector Used to connect the mount. V-IN input port Used to connect the rear camera (optional).

  • Page 12: Removing And Inserting The Memory Card

    • Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards.

  • Page 13: Installing The Product

    2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision.
  • Page 14 Installing the product Remove the protective film from the adhesive mount, and then press the mount to the installation location. Remove the product from the mount and push the mount against the windshield to ensure that the mount is firmly fixed. Align the product to the mount, and then slide it into the locking position until you hear a click.

  • Page 15: Connecting The Power Cable

    The location and specifications of the power socket may differ by vehicle make and model. • Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference.

  • Page 16: Installing The Rear Camera (Optional)

    Installing the product 2.2 Installing the rear camera (optional) Refer to the following instructions to properly install the rear camera. 2.2.1 Selecting an installation location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view.

  • Page 17: Securing The Rear Camera

    Remove the protective film from the adhesive mount and camera lens. Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down.

  • Page 18: Connecting The Rear Camera Cable

    Installing the product 2.2.3 Connecting the rear camera cable Power off the product and connect the rear camera cable to the front camera (main unit). Connect one end of the rear camera cable to the front camera’s V-IN port. Connect the other end of the rear camera cable to the rear camera's connection port.

  • Page 19: Installing The Radar Module (Optional)

    Check the RADAR connector location again before connecting the module. If you connect the THINKWARE Connected Dongle to the DC- IN power connector, the pins inside the port may be damaged. Turn on the ACC or starts the engine to check that the product is powered on. After the product is...

  • Page 20: Using Recording Features

    In the memory card Play videos on Window/Mac computer or using the Thinkware mobile app. If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost.

  • Page 21: Using The Continuous Recording Feature

    Using recording features 3.3 Using the continuous recording feature Connect the power cable to the product’s DC-IN power port and then turn on the vehicle’s electrical accessories or start the engine. The recording LED(REC) and the voice guide are turned on, and the continuous recording starts.

  • Page 22: Using Parking Mode

    Using recording features 3.5 Using parking mode When the product is connected to the vehicle via the hardwiring cable (optional), the operating mode is switched to parking mode with the voice guide after the engine or electrical accessories are turned off. • Parking mode operates only when the hardwiring cable is connected.
  • Page 23 Using recording features Option Operation description Recording LED (REC) Monitors impacts to the vehicle. Video will be recorded only when impact (light on) an impact is detected. detected When an impact is detected while parking, a video is recorded for 20 seconds from within 1 second after detection and stored in the "parking_rec"...

  • Page 24: Using The Super Night Vision

    Using recording features 3.6 Using the Super Night Vision With the Super Night Vision feature, you can record videos that are much brighter than videos recorded without this feature. This feature is enabled by real-time image signal processing (ISP) to improve the brightness of videos recorded while parking at night.

  • Page 25: Using The Mobile Viewer

    4. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE CLOUD application: • Android 4.4 (KitKat) or later • iOS 8.0 or later 4.1 Connecting the product to a smartphone...

  • Page 26: Connecting The Product To A Smartphone On Android 9 Or Later And On Ios

    • on an Android smartphone, open the Google Play Store, download and install THINKWARE CLOUD application. • on an iOS smartphone, open the Apple App Store, download and install THINKWARE CLOUD application. Connecting via Wi-Fi On your smartphone, open the THINKWARE CLOUD application.
  • Page 27 Wait until the product is connected to your smartphone. You will hear the product say, “Connected to the Internet.” when the product is connected to your smartphone. You can also see Connected via hotspot – dash cam model name at the bottom of the main screen on the THINKWARE CLOUD application.

  • Page 28: Mobile Viewer Screen Layout

    Using the mobile viewer 4.2 Mobile viewer screen layout The following provides brief information about the mobile viewer’s screen layout. View notifications for firmware update, entering and departing View the connected GEO-Fence zones, and impacts. product or configure a new connection. Move to the live view screen.

  • Page 29: Playing Recorded Videos On The Mobile Viewer

    The recording and the Advanced Driver Assistance System (ADAS) features of the product are disabled while checking the video file list or playing a video on the mobile viewer. On your smartphone, open the THINKWARE CLOUD application and connect the product to your smartphone.

  • Page 30: Cloud Service

    Follow the instructions to log in to the THINKWARE account. • To use the cloud service, log in to the THINKWARE account. If you do not have an ID, select ThinkWare Sign Up on the bottom of SIGN IN page, and create an account.

  • Page 31: Locating The Vehicle

    4.5.2 Locating the vehicle The cloud service receives your vehicle’s location information from your product and displays it on the mobile viewer. Follow the instructions to locate your vehicle. U1000 Your smartphone location is Your vehicle's location and marked on the map.

  • Page 32: Setting Geo-Fence

    Using the mobile viewer 4.5.3 Setting Geo-Fence You can receive notifications when your vehicle enters to or departs from the Geo-Fence zones. Turning on the Geo-Fence notification Follow the instructions to turn on the Geo-Fence notification. Tap Push Notification Settings. Tap GEO-Fence Notification.
  • Page 33 Using the mobile viewer Adding a Geo-Fence zone Follow the instructions to add a Geo-Fence zone. U1000 U1000 U1000 Tap Set Geo-Fence. ➊ ➋ ➌ Tap +. ➊ Tap the desired location on the map. ➋ Tap Radius and select a distance.

  • Page 34: Using The Strong Impact Notification While Driving Feature

    Using the mobile viewer 4.5.4 Using the strong impact notification while driving feature You can receive notifications if any strong impacts occur to the vehicle while driving. Follow the instruction to turn on the strong driving impact notification. Tap Push Notification Settings. Tap Strong Impact Notification While Driving.

  • Page 35: Using The Strong Impact Notification While Parked Feature

    Using the mobile viewer 4.5.6 Using the strong impact notification while parked feature You can receive notifications if any specified level of impacts occur while the vehicle is parked. Follow the instructions to turn on the strong impact notification while the vehicle is parked. Tap Push Notification Settings.

  • Page 36: Viewing Impact Videos On The Cloud Service

    4.5.7 Viewing impact videos on the cloud service You can view impact videos uploaded on the cloud service if an impact is detected while driving or the vehicle is parked. Follow the instructions to view the impact videos. U1000 U1000 U1000 Tap Cloud Video.

  • Page 37: Using The Pc Viewer

    The PC viewer will not operate properly on PC systems running an operating system other than those listed in the system requirements. 5.2 PC viewer for Windows 5.2.1 Installing the PC viewer (for Windows) You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/ Support/Download).

  • Page 38: Pc Viewer Screen Layout (For Windows)

    Run the installation file, and complete the installation according to the instructions given in the installation wizard. After the installation is complete, there will be a shortcut icon to Thinkware Dashcam Viewer. 5.2.2 PC viewer screen layout (for Windows) The following provides brief information about the PC viewer's screen layout.

  • Page 39: Playing Recorded Videos On The Pc Viewer (For Windows)

    Using the PC viewer 5.2.3 Playing recorded videos on the PC viewer (for Windows) Follow the instructions to play recorded videos. Turn off the product and remove the memory card. Insert the memory card into a memory card reader connected to your PC. Double-click the shortcut to the PC viewer ( ) to open the program.

  • Page 40: Video Control Menu Overview (For Windows)

    Using the PC viewer 5.2.4 Video control menu overview (for Windows) The following provides brief information about the PC viewer's video control menu. ➐ ➑ ➒ ➓ ➊ ➋ ➌ ➍ ➎ ➏ Number Item Description Play the previous file Play the previous file in the currently selected folder.

  • Page 41: Pc Viewer For Mac

    5.3 PC viewer for Mac 5.3.1 Installing the PC viewer (for Mac) You can download the latest PC viewer software from the THINKWARE website (http://www.thinkware.com/ Support/Download). The PC viewer installation file is stored in the root folder of the memory card that is provided with the product.

  • Page 42: Pc Viewer Screen Layout (For Mac)

    Print the current Set the language for the videos. scene. PC viewer. Visit the THINKWARE website. Displays the current rear video. Displays the current front video. Right-click this pane to display the current video in full screen.

  • Page 43: Playing Recorded Videos On The Pc Viewer (For Mac)

    The video files in the memory card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The playlist section layout is as follows. Select a folder. U1000 Displays a list of videos in the selected folder.

  • Page 44: Video Control Menu Overview (For Mac)

    Using the PC viewer 5.3.4 Video control menu overview (for Mac) The following provides brief information about the PC viewer's video control menu. U1000 ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓  Number Item Description Play/Pause Play or pause the selected video file.

  • Page 45: Settings

    6. Settings You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer. The product will stop recording while configuring settings on the mobile viewer. 6.1 Managing the memory card 6.1.1 Partitioning the memory card You can partition the memory card to adjust the storage space for different types of video recordings.

  • Page 46: Setting The Camera

    Settings 6.2 Setting the camera You can adjust the brightness of the front and rear view and flip the rear view image upside down. 6.2.1 Setting resolution of the front and rear camera You can set the resolution of the front and rear camera. Refer to the following instructions to set the resolution.

  • Page 47: Setting Recording Features

    Settings 6.3 Setting recording features You can set and adjust various features for recording, including the detection sensitivity for recording when the product detects an impact during continuous recording. 6.3.1 Setting the continuous impact detection sensitivity You can set the detection sensitivity for recording when an impact is detected while driving. When you set the sensitivity, you must consider the road conditions, traffic situation, and your driving style.

  • Page 48: Setting The Impact Sensitivity In Parking Mode

    Settings 6.3.4 Setting the impact sensitivity in parking mode You can set the detection sensitivity for recording when impact is detected while parking. Refer to the following instructions to set the parking impact sensitivity. From the mobile viewer, tap Dash Cam Settings Record Settings.

  • Page 49: Setting The Battery Cutoff Voltage Feature

    Settings 6.3.8 Setting the battery cutoff voltage feature You can set the voltage limit to stop recording at when using the Low Voltage Off feature. Refer to the following instructions to set the voltage. • The battery cutoff voltage can be set only when the Battery Protection setting is set to Enabled. • If the Off voltage value is too low, the product may consume the battery completely depending on the conditions like the vehicle type or temperature.

  • Page 50: Setting Road Safety Features

    Settings 6.4 Setting road safety features You can activate or deactivate a safety camera alert system, a lane departure warning system (LDWS), a forward collision warning system (FCWS), a low speed Forward collision warning system (low speed FCWS), and a front vehicle departure warning (FVDW) and set their options. 6.4.1 Setting the safety cameras When the vehicle approaches or passes the speed limit zone, the safety camera alert system will collect GPS signals and safety camera data.

  • Page 51: Setting The Lane Departure Warning Sensitivity

    Settings 6.4.5 Setting the lane departure warning sensitivity When the vehicle departs its lane, the LDWS will detect the lane departure via the real-time video image and warn the driver. Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature.

  • Page 52: Setting The Low Speed Forward Collision Detection Sensitivity

    Settings 6.4.8 Setting the low speed forward collision detection sensitivity When the vehicle drives at 30 km/h or lower, the Low Speed FCWS will detect forward collision danger via the realtime video image and warn the driver. Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature.

  • Page 53: Adjusting The System Volume

    Settings 6.5.2 Adjusting the system volume This menu allows you to adjust the voice guidance volume. Follow the instructions to adjust the volume. From the mobile viewer, tap Dash Cam Settings System Settings. > From Volume, select 0, 1, 2, or 3. The new setting is applied automatically. If you select 0, the voice guidance will be disabled.

  • Page 54: Setting The Daylight Saving Time

    Settings 6.5.6 Setting the daylight saving time Follow the instructions to set the daylight saving time. From the mobile viewer, tap Dash Cam Settings System Settings. > From Daylight Saving, select Enabled or Disabled. The new setting is applied automatically. 6.5.7 Setting the speed unit Follow the instructions to set the speed unit.

  • Page 55: Configuring Network Function Settings

    Settings 6.6 Configuring network function settings You can activate or deactivate network function and driving impact notification. 6.6.1 Setting the network function Follow the instructions to turn on or off the network function. From the mobile viewer, tap Dash Cam Settings Network Function Settings.

  • Page 56: Setting Impact Notification While Parked

    Settings 6.6.4 Setting impact notification while parked Follow the instructions to turn on or off the impact notification when the vehicle is parked. From the mobile viewer, tap Dash Cam Settings Network Function Settings. > From Notify impact while parked, select Enabled or Disabled. The new setting is applied automatically. 6.6.5 Setting sensitivity for strong impact notification while parked You can set the detection sensitivity to notify you if an strong impact is detected while the vehicle is parked.

  • Page 57: Accessing The Product Information

    7. Accessing the product information New users may benefit from the basic product information that can be accessed from the Menu screen. 7.1 Viewing the product information From the mobile viewer, tap Dash Cam Info to view product information. The following product information will be displayed on the screen.

  • Page 58: Upgrading The Firmware

    Follow the instructions to upgrade the firmware. On your PC, open a web browser and go to http://www.thinkware.com/Support/Download. Select the product and download the latest firmware upgrade file.

  • Page 59: Troubleshooting

    • Ensure that the memory card is an authentic product distributed by THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards. The recorded video cannot be The recorded videos are stored as MP4 video files. Ensure that the video player played on a PC.

  • Page 60: Specifications

    To see the product specifications, refer to the following table. Item Specification Remarks Model name U1000 64 x 111.5 x 32 mm / 112 g Dimensions / Weight 2.5 x 4.4 x 1.3 inch / 0.24 lb Memory microSD memory card...
  • Page 61 Every product requested for repair is regarded as a device that has had its data backed up. The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.
  • Page 62 Ver. 1.1 (July. 2019)
  • Page 63 U1000 Quick Start Guide & Warranty www.thinkware.com ACMA-026CAM101...

  • Page 64: Warranty

    This Dashboard Camera (dash cam) is a specialized onboard device that continuously records while the vehicle is in use. This manual contains basic steps required for U1000 installation. For detailed information, please refer to the user guide in the memory card included in the product package.

  • Page 65: Before Using The Product

    THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.
  • Page 66 • Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert, or bend the power cable using excessive force. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.

  • Page 67: Other Information About The Product

    • Although designed to withstand high-impact car collisions, THINKWARE does NOT guarantee the recording of accidents when the product is damaged as a result of the accident.
  • Page 68 RF exposure requirements. FCC CAUTION: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. FCC ID: 2ADTG-U1000 IC: 12594A-U1000...

  • Page 69: Included Items

    • Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards.

  • Page 70: Part Names

    Part names Front camera (main unit) - front view Wi-Fi LED Recording LED GPS LED Memory card slot Power button Reset button Wi-Fi button Microphone Voice recording Manual recording button button Speaker Front camera (main unit) - rear view RADAR port DC-IN power port Mount connector V-IN input port...
  • Page 71 Installing the product Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision. Ensure that the front camera lens is located in the center of the windshield. 1. R efer to the figures below to install the camera to the windshield. 2.
  • Page 72 • The hardwiring cable (optional) must be professionally installed to the vehicle by a trained mechanic. • Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference. • Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.

  • Page 73: Recording Manually

    Using the continuous recording features Connect the power cable to the product’s DC-IN power port and then turn on the vehicle’s electrical accessories or start the engine. The status LED and the voice guide are turned on, and the continuous recording starts. Recording Mode Operation description...
  • Page 74 You can also update the firmware from the mobile viewer or the PC Viewer. Using the mobile viewer You can view and manage the recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE CLOUD application: • Android 4.4 (KitKat) or higher • iOS 8.0 or higher Connecting the product to a smartphone on Android 8 or earlier 1.
  • Page 75 Wi-Fi password after connecting to the Wi-Fi network. 7. Return to the THINKWARE CLOUD application and check Connected via Wi-Fi – dash cam model name at the bottom of the main screen. The product is now connected to the application.
  • Page 76 Wi-Fi password after connecting to the Wi-Fi network. 7. Return to the THINKWARE CLOUD application, enter your Mobile or Personal Hotspot SSID and password, and tap Input Complete. 8. • On an Android smartphone, go to Connections Mobile Hotspot >...
  • Page 77 Should this unit fail to operate in a satisfactory manner within the warranty period, THINKWARE will at its discretion, replace or repair the product. We may use functionally equivalent, similar (if model is discontinued or out of stock), reconditioned, refurbished, remanufactured, pre-owned or new products or parts.

  • Page 78: Limited Warranty And Disclaimers

    90 days, or for the remainder of the warranty period for the THINKWARE Product which they are replacing or in which they are installed, whichever is longer.
  • Page 79 This Limited Warranty gives you specific legal rights, and it is governed by the laws of the jurisdiction in which your THINKWARE Product was purchased. Some jurisdictions do not allow any limitation on how long a limited warranty will last or the exclusion or limitation of incidental or consequential damages in which case, the exclusions or limitations stated in this Limited Warranty may not apply to you.