Page 1
U1000 PLUS User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product. Derivative model : XD350, D4K64DM, D4K32DM, DC-U2-FG...
Contents Safety information 4 5. Using THINKWARE CONNECTED 24 5.1 Connecting the product to THINKWARE 1. Product overview 6 CONNECTED 25 1.1 Included items 6 6. Using the PC viewer 26 1.1.1 Standard items 6 6.1 System requirements 26 1.1.2 Accessories (sold separately) 6...
Doing so may result in electrical fire or electrocution. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
• THINKWARE is NOT responsible for the loss of any recorded video during operation. • Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. 1.1.1 Standard items Front camera (main unit) Mount Hardwiring cable Adhesive cable holder microSD memory card CPL filter Warranty & CS information (consumable) The standard items may change without prior notice.
Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Wi-Fi LED Indicates the Wi-Fi connection status. Recording LED Indicates the recording status. GPS LED Indicates the external GPS receiver status. Memory card slot Insert a memory card to Power button save recordings.
Product overview • To reset the product, press and hold the voice recording ( ) and manual recording (REC) buttons simultaneously until you hear beeps. • The security LED status may vary depending on the selected mode. • Refer to the following table to check the status of the product using the LED indicators. For more information about the REC LED, refer to "3.3 Using the continuous recording feature"...
• Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards.
2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision.
Page 11
Installing the product After determining the installation location, wipe the installation location on the windshield with a dry cloth. Remove the protective film from the adhesive mount, and then press the mount to the installation location. ➊ ➊ ➋ ➋ Remove the product from the mount and push the mount against the windshield to ensure that the mount is firmly fixed.
• Use the authentic THINKWARE continuous power cable only. Using other manufacturer’s cable may damage the product or cause electrocution due to the voltage difference.
Page 13
Installing the product Find the vehicle’s fuse box. Usually the fuse box is installed under the driver’s seat. The location of the fuse box may differ depending on the make and model of the vehicle. For more information, refer to your vehicle’s owner’s manual. Open the fuse box, find the continuous power terminal (which supplies power when the vehicle is off) and the ACC terminal (which supplies power...
Page 14
Once the product is powered on, the LED indicator and the voice guidance are turned on. Connect the product to THINKWARE DASH CAM LINK on your smartphone and adjust the camera angle so that the hood of the vehicle covers 1/4 - 1/8 of the screen while viewing the live view screen, as shown in the image to the left.
➋ ➋ • Use the authentic THINKWARE car charger (optional). Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference. • Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
Remove the protective film from the adhesive mount and camera lens. ➊ ➊ ➋ ➋ Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down.
Installing the product 2.2.3 Connecting the rear camera cable Power off the product and connect the rear camera cable to the front camera (main unit). Connect one end of the rear camera cable to the front camera’s V-IN port. Connect the other end of the rear camera cable to the rear camera's connection port.
Check the RADAR connector location again before connecting the module. If you connect the THINKWARE Connected Dongle to the DC-IN power connector, the pins inside the port may be damaged. Turn on the ACC or starts the engine to check that the product is powered on. After the product is...
Play videos on Window/Mac computer or using the Thinkware mobile app. If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost. A file name is composed of the recording start date and time, and the recording option.
According to the data service policy, if you have used all of the SOS recording upload usage times, pressing manual recording (REC) button will save the recorded video to the SD card, but may not upload it to the THINKWARE CONNECTED LTE application. Visit THINWARE website (https://www.thinkware.com) for more information.
Using recording features 3.6 Using parking mode When the product is connected to the vehicle via the hardwiring cable, the operating mode is switched to parking mode with the voice guide after the engine or electrical accessories are turned off. •...
Using recording features If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To prevent data loss, back up all parking mode videos before changing parking mode settings. You cannot use Motion Detection, Time Lapse, or Energy Saving at the same time. 3.7 Using the Super Night Vision 3.0 With the Super Night Vision feature, you can record videos that are much brighter than those recorded without this feature.
4. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE DASH CAM LINK application: - Android 7.0 (Nougat) or higher - iOS 13 or higher 4.1 Connect the product to a smartphone...
• The services and features provided by THINKWARE CONNECTED application may be changed according to the service policy. Refer to the THINKWARE website (https://www.thinkware.com) for more information. • To use the THINKWARE CONNECTED application, the dash cam needs to be connected to the internet in the THINKWARE DASH CAM LINK application.
THINKWARE CONNECTED. Run THINKWARE CONNECTED and tap Sign In on your smartphone. You need a THINKWARE ID to use THINKWARE CONNECTED. If you don’t have an ID, tap Sign Up and sign up for a THINKWARE membership. After you sign in, follow the app's instructions. Tap Register a Device, and enter a barcode number to...
Click Select OS to select your OS, then click DOWNLOAD. • The new PC viewer for Mac can be downloaded from the Apple App Store without visiting the THINKWARE website. Search for "Thinkware Dashcam Viewer" in the Apple App Store.
➓ Number Description Open a file, or save a video with a different name. ➊ Visit the THINKWARE website. ➋ View or configure the dashcam settings, and set the language for the PC viewer. ➌ ➍ Display the current video in full screen. Tap the Back ( ) button to return to the previous screen.
Using the PC viewer 6.2.4 Playing recorded videos on the PC viewer Follow the instructions to play recorded videos. Turn off the product and remove the memory card. Insert the memory card into a memory card reader connected to your PC. Double-click the shortcut to the PC viewer ( ) to open the program.
7. Settings You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer. The product will stop recording while configuring settings on the mobile viewer. 7.1 Managing the memory card From the mobile viewer, tap Dash Cam settings Memory Card Settings to manage the memory card settings.
Settings 7.3 Setting recording features From the mobile viewer, tap Dash Cam settings Record Settings to manage the recording features settings. > Options Description Continuous Mode Incident Select from Disabled/Lowest/Low/Mid/High for the sensitivity. Recording Sensitivity You can set the privacy recording feature to delete your recorded files after a set amount of time to protect the privacy of others.
Settings 7.4 Setting road safety features From the mobile viewer, tap Dash Cam settings Road Safety Settings to manage the road safety features > settings. Options Description Safety Cameras Select from Enabled/Disabled for the safety cameras. Mobile Zone Alert Select from Enabled/Disabled for the mobile zone alert. Vehicle Type Select the vehicle type from Sedan/SUV/Truck (Bus).
Follow the instructions to upgrade the firmware. On your PC, open a web browser and go to https://www.thinkware.com/Support/Download. Select the product and download the latest firmware upgrade file.
Every product requested for repair is regarded as a device that has had its data backed up. The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.
10. Specifications To see the product specifications, refer to the following table. Item Specification Remarks Model name U1000 PLUS Rear Camera: BCQH-80U (optional) Dimensions 64 x 111.5 x 32 mm Memory microSD memory card 32 GB, 64 GB, 128 GB, 256 GB, 512 GB Camera sensor 8.46M pixels, 1/2.8"...
FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Ce dispositif est conforme à la norme CNR-247 d’Industrie Canada applicable aux appareils radio exempts de licence.
: ETSI EN 303 645 V2.1.1 (2020-06) ref. REN/CYBER-0048 7. Defined support period : 2 024. 04. 20 - 2027. 04. 20 (3 years from the first product supplied date) 8. Weblink for latest information and to report security issues : www.thinkware.com/PSTIpolicy Signed for and on behalf of : THINKWARE CORPORATION Date : 2024. 04. 20...
Need help?
Do you have a question about the U1000 PLUS and is the answer not in the manual?
Questions and answers