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U3000
User Guide
This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.

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Summary of Contents for Thinkware U3000

  • Page 1 U3000 User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product.
  • Page 2 THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.
  • Page 3 Notice: Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. IC: 12594A-U3000...
  • Page 4: Table Of Contents

    Contents Safety information  5 5. Using THINKWARE CONNECTED  25 5.1 Connecting the product to THINKWARE CONNECTED  25 1. Product overview  8 1.1 Included items  8 6. Using the PC viewer  26 1.1.1 Standard items  8 1.1.2 Accessories (sold separately)  8 6.1 System requirements  26...
  • Page 5: Safety Information

    Safety information Read the following safety information to properly use the product. Safety symbols in this guide "Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death. "Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage. "Note"...
  • Page 6 Doing so may result in electrical fire or electrocution. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
  • Page 7 • THINKWARE is NOT responsible for the loss of any recorded video during operation. • Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
  • Page 8: Product Overview

    1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. 1.1.1 Standard items Front camera (main unit) Mount Car charger Hardwiring cable Heat Blocking Film Adhesive cable holder MicroSD memory card with adapter Warranty / CS &...
  • Page 9: Part Names

    Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Adhesive mount Used to fix the rear camera in the vehicle. Rear camera lens Records the rear view. Security LED Indicates that video is being recorded. • To reset the product, press and hold the voice recording ( ) and manual recording (REC) buttons simultaneously until you hear beeps.
  • Page 10: Front Camera (Main Unit) - Rear View

    Product overview 1.2.2 Front camera (main unit) - rear view DC-IN power port REC LED Used to connect the power cable. Indicates the recording status. V-IN input port Used to connect the rear camera (optional). GPS LED Indicates the GPS Connection LED connection status.
  • Page 11: Removing And Inserting The Memory Card

    • Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee the compatibility and normal operation of third-party memory cards.
  • Page 12: Installing The Product

    2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision.
  • Page 13 Installing the product Remove the protective film from the adhesive mount, and then press the mount to the heat blocking film. Push the mount against the windshield to ensure that the mount is firmly fixed. ➋ ➋ ➊ ➊ Align the product to the mount, and then slide it into the locking position until you hear a click.
  • Page 14: Connecting The Power Cable

    ➋ ➋ • Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference. • Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
  • Page 15 • Use the authentic THINKWARE continuous power cable only. Using other manufacturer’s cable may damage the product or cause electrocution due to the voltage difference.
  • Page 16 Once the product is powered on, the LED indicator and the voice guidance are turned on. Install the THINKWARE DASH CAM LINK on your smartphone via the Google Play Store or the Apple App Store.
  • Page 17: Installing The Rear Camera (Optional)

    Installing the product 2.2 Installing the rear camera (optional) Refer to the following instructions to properly install the rear camera. 2.2.1 Selecting an installation location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view.
  • Page 18: Connecting The Rear Camera Cable

    Installing the product Attach the product and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down. Adjust the camera’s vertical angle. 2.2.3 Connecting the rear camera cable Power off the product and connect the rear camera cable to the front camera (main unit).
  • Page 19: Using Recording Features

    Play videos on Window/Mac computers or using the THINKWARE DASH CAM LINK. If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost. A file name is composed of the recording start date and time, and the recording option.
  • Page 20: Recording Manually

    5 seconds after pressing the button) and stored in the "sos_rec" folder. • To use this feature, you must sign in to the THINKWARE CONNECTED application. • The video will be uploaded to the THINKWARE CONNECTED application with the location where the accident occurred.
  • Page 21: Using Parking Mode

    Using recording features 3.6 Using parking mode When the product is connected to the vehicle via the hardwiring cable, the operating mode is switched to parking mode after the engine or electrical accessories are turned off and the voice guide will indicate that the parking mode has started.
  • Page 22 Using recording features Option Operation description REC LED No impact Monitors impacts to the vehicle. Video will be recorded only when an detected impact is detected. When an impact is detected while parking, a video is recorded for 20 seconds (from within 1 second after detection) and stored in the "parking_rec"...
  • Page 23: Using The Super Night Vision Feature

    Using recording features 3.7 Using the Super night vision feature With the Super Night Vision feature, you can record videos that are much brighter than videos recorded without this feature. This feature is enabled by real-time image signal processing (ISP) to improve the brightness of videos recorded.
  • Page 24: Using The Mobile Viewer

    4. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE DASH CAM LINK application: • Android 7.0 (Nougat) or higher •...
  • Page 25: Using Thinkware Connected

      Run THINKWARE CONNECTED and tap Sign In on your smartphone. You need a THINKWARE ID to use THINKWARE CONNECTED. If you don’t have an ID, tap Sign Up and sign up for a THINKWARE membership. After you sign in, follow the app's instructions. Tap Register a Device, and enter a barcode number to...
  • Page 26: Using The Pc Viewer

    Insert the memory card into a memory card reader connected to your PC. Move the installation file to the desktop, run it, and complete the installation according to the instructions given in the installation wizard. After the installation is complete, there will be a shortcut icon to Thinkware Dashcam Viewer.
  • Page 27: Pc Viewer Screen Layout (For Windows)

    ➓ ➓ Number Description Open a file, or save a video with a different name. ➊ ➊ Visit the THINKWARE website. ➋ ➋ View or configure the dashcam settings, and set the language for the PC viewer. ➌ ➌ ➍...
  • Page 28: Playing Recorded Videos On The Pc Viewer (For Windows)

    Using the PC viewer 6.2.3 Playing recorded videos on the PC viewer (for Windows) Follow the instructions to play recorded videos. Turn off the product and remove the memory card. Insert the memory card into a memory card reader connected to your PC. Double-click the shortcut to the PC viewer ( ) to open the program.
  • Page 29: Pc Viewer Screen Layout (For Mac)

    ➏ ➏ ➊ ➊ ➐ ➐ ➑ ➑ ➒ ➒ ➓ ➓ U3000 Number Description Visit the THINKWARE website. ➊ ➊ Set the language for the PC viewer. ➋ ➋ Set the speed unit. ➌ ➌ Switch between the front and rear videos.
  • Page 30: Playing Recorded Videos On The Pc Viewer (For Mac)

    The video files in the memory card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The playlist section layout is as follows. U3000 Select a folder. Displays a list of videos in the selected folder.
  • Page 31: Settings

    7. Settings You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer. The product will stop recording while configuring settings on the mobile viewer. 7.1 Managing the memory card From the mobile viewer, tap Dash Cam settings Memory Card Settings to manage the memory card settings.
  • Page 32: Setting Recording Features

    Settings 7.3 Setting recording features From the mobile viewer, tap Dash Cam settings Record Settings to manage the recording features settings. > Options Description Voice Recording Select from Enabled/Disabled. You can set the privacy recording feature to delete your recorded files after a set amount of time to protect the privacy of others.
  • Page 33: Setting Road Safety Features

    Settings 7.4 Setting road safety features From the mobile viewer, tap Dash Cam settings Road Safety Settings to manage the road safety features > settings. Options Description Safety Cameras Select from Enabled/Disabled for the safety cameras. Mobile Zone Alert Select from Enabled/Disabled for the mobile zone alert. Vehicle Type Select the vehicle type from Sedan/SUV/Truck (Bus).
  • Page 34: Accessing The Product Information

    8. Accessing the product information New users may benefit from the basic product information that can be accessed from the Menu screen. 8.1 Viewing the product information From the mobile viewer, tap Dash Cam Info to view product information. The following product information will be displayed on the screen.
  • Page 35: Upgrading The Firmware

    Follow the instructions to upgrade the firmware. On your PC, open a web browser and go to https://www.thinkware.com/Support/Download. Select the product and download the latest firmware upgrade file.
  • Page 36: Troubleshooting

    • Ensure that the memory card is an authentic product distributed by THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards. The recorded video cannot be The recorded videos are stored as MP4 video files.
  • Page 38 Every product requested for repair is regarded as a device that has had its data backed up. The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.
  • Page 39 Ver. 1.0 (August, 2022)

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