Xerox Phaser 3250 User Manual page 40

Condition
Vertical lines If black vertical streaks appear on the page:
• The drum inside the print cartridge has
probably been scratched. Install a new print
cartridge. See page 8.3.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the printer
may be dirty. Clean the LSU. See page 8.2.
Gray If the amount of background shading becomes
background unacceptable, the procedures below may fix the
problem.
• Change to lighter weight paper. See page 5.3.
• Check the printer's environment; low humidity
(lower than 20% RH) or high humidity (higher
than 80% RH) conditions can increase the
amount of background shading.
• Remove the old print cartridge and install a
new one. See page 8.3.
Toner smear • Clean the inside of the printer. See page 8.1.
• Check the paper type and quality. See page
5.2.
• Remove the print cartridge and install a new
one. See page 8.3.
Vertical If marks repeatedly appear on the printed side of
repetitive the page at even intervals:
defects
• The print cartridge may be damaged. If a
repetitive mark occurs on the page, install a
new print cartridge. See page 8.3.
• Parts of the printer may have toner on them. If
the defects occur on the back of the page, the
problem will likely correct itself after a few
more pages.
• The fusing assembly may be damaged.
Contact a service representative.
Suggested solutions Condition
Background Background scatter results from bits of toner
scatter distributed on the printed page.
• The paper may be too damp. Try printing with
• If background scatter occurs on an envelope,
• If background scatter covers the entire
Misformed • If characters are improperly formed and
characters
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality. See page
• Ensure that the paper is loaded correctly and
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
• Turn over the stack of paper in the tray. Also
9.8
<Troubleshooting>
Suggested solutions
a different batch of paper. Do not open
packages of paper until necessary so that the
paper does not absorb too much moisture.
change the printing layout to avoid printing
over areas that have overlapping seams on
the reverse side. Printing on seams can cause
problems.
surface area of a printed page, adjust the print
resolution through your software application or
via the printer properties window.
producing hollowed images, the paper stock
may be too slick. Try a different paper. See
page 5.3.
5.2.
the adjustable guides are not too tight or too
loose against the paper stack.
temperature and humidity can cause paper
curl. See page 5.2.
try rotating the paper 180° in the tray.