Page 2 FLEXFLO A4 ® Introduction 10.0 Industrial Protocols What’s in the box 10.1 Control and Status Mapping for Profibus Storage and Handling and EtherNet/IP Engineering Specifications 10.2 Control and Status Mapping for Modbus Output vs fluid viscosity Materials of Construction 10.3 EtherNet/IP Wetted Components...
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Page 3 FLEXFLO A4 ® READ THE ENTIRE OPERATING MANUAL PRIOR TO INSTALLATION AND USE. +1 (714) 893 - 8529 sales@blue-white.com customerservice@blue-white.com 5300 Business Drive Huntington Beach, CA 92649...
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Please Note: Your new pump has been pressure tested at the factory with clean water before shipping. You may notice trace amounts of clean water in the pre-installed tube assembly. This is part of our stringent quality assurance pro- gram at Blue-White Industries. For more information please visit us at: www.blue-white.com For videos and tutorials please visit as at: https://www.blue-white.com/resources/videos...
Contact factory if pump or components have sustained damage. Shipping damage is not covered under warranty and will be addressed according to Blue-White freight terms and policy. If the pump will not be installed at time of arrival, store the pump in original packaging indoors in an air conditioned environment.
2.0 Engineering Specifications Page 7 FLEXFLO A4 ® OUTPUT VERSUS FLUID VISCOSITY Fluid viscosity and motor RPM both have an effect on fluid output. For your reference the charts below display the various tubes we offer and their output at different viscosities and different motor RPM.
Page 9 Features FLEXFLO A4 ® Agency Listings This pump is ETL listed to conforms to the following: UL Standard 778 as a motor operated water pump. CSA Standard C22.2 as process control equipment This pump complies to the Machinery Directive 2006/42/EC, BS, EN 60204-1, Low Voltage Directive 2014/35/EU BS EN 61010-1, EMC Directive 2014/30/EU, BS EN 50081-1/BS EN 50082-1.
Page 10 Installation FLEXFLO A4 ® CAUTION The pump should be serviced by qualified persons only. If equipment is used in a manner not specified in this manual, the protection provided by the equipment may be impaired. CAUTION Risk of chemical overdose. Be certain pump does not overdose chemical during periods of no flow in circulation system or water flow.
Page 11 Installation FLEXFLO A4 ® Pump Dimensions Front View Side View Mounting Hole Spacings (for standard and extended type brackets) 2.5” (6.35 cm) 11.5” (29.2 cm) Maximum bolt hole size 0.200” diameter (4 places) Bottom View Extended Brackets Stainless Steel extended brackets allow the pump to be securely mounted to most any surface;...
Page 12 Installation FLEXFLO A4 ® Input Power Connections WARNING Risk of electric shock – cord connected models are supplied with a grounding conductor and grounding-type attachment plug. To reduce risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle. WARNING Electrical connections and grounding (earthing) must conform to local wiring codes.
SINE WAVE, TTL, INPUT #2 CMOS (-) NEGATIVE WARNING: INPUT: (+) POSITIVE RED (+) FVS SYSTEM DO NOT ALLOW BLUE-WHITE BARE (FLOW VERIFICATION (-) NEGATIVE INPUT #1 FVS SENSOR SENSOR) INPUT #1 P1 AND P2 FV SENSOR ONLY SIGNAL BLACK (-)
APP SCREEN LAYOUT Note: Scroll right to see more options. Not all App Settings are available in Local Only or Remote Only Modes. Put pump in OFF mode to access all App Settings. Blue-White Icon Home Screen Page Indicator (1 of 2)
Page 18 Startup FLEXFLO A4 ® Powering On The Pump The A4 is equipped with a rocker switch to power ON/OFF the pump. Ensure that the power cord is securely plugged into the corresponding power source before powering on the pump. “I”...
Page 19 Startup FLEXFLO A4 ® Welcome Screen The first time the pump is powered on, or after a factory reset, the pump will boot up to the Welcome Screen. Follow the onscreen instructions to configure your A4 pump. Refer to section 11 of this manual to change any of these options after you have finished the initial configuration.
Page 20 Input Setup FLEXFLO A4 ® Manual Speed Adjust This input mode allows the user to set a specific speed and the pump will run at that speed until stopped. There are up and down arrows on the home screen to incrementally adjust the speed of the motor.
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Page 21 Input Setup FLEXFLO A4 ® 4-20mA Input This input mode allows the user to set a range of mA input signals to a given motor speed, flow rate or rpm. Used to remotely control the pump with an incoming 4-20mA signal. Four points on the slope must be defined: 1) a low mA value 2) an output rate at the low mA value...
Page 22 Input Setup FLEXFLO A4 ® Frequency Input This input mode is used to remotely control the pump with an incoming high speed frequency signal. Four points on the slope must be defined: 1) a low Hz value 2) an output rate at the low Hz value 3) a high Hz value 4) an output rate at the high Hz value Default settings:...
Page 23 Input Setup FLEXFLO A4 ® Pulse Input This input mode allows the user to trigger the pump to dispense a measured amount of chemical (Amount Per Trigger) over a specific period of time (Pump On Time), after a specific number of pulses (Pulses Count Trigger).
Page 24 Input Setup FLEXFLO A4 ® Remote Start/Stop This input mode is used to remotely start and stop the pump using “Closed” or “Open” signal. Primary Remote Switch - Used to Start/Stop the pump Secondary Remote Switch - Used in conjunction with a pressure switch or level switch (M12 Input Connector 2) - Will stop pump if closed.
FVS requires a sensor that is connected to the inlet of the pump to monitor the fluid input. Blue-White offers two flow verification sensors: The S6A &...
Page 26 Input Setup FLEXFLO A4 ® Prime This mode allows the user to prime the pump at 100% motor speed for sixty seconds. After the prime is complete the pump will remain in this mode ready to be primed again. To exit: select another input method.
Page 27 Input Setup FLEXFLO A4 ® Auto-Prime This mode will allow the user to prime the pump remotely using the dry contact. Both prime duration and percent motor speed is configurable. (This feature uses the P1 contact on Input #2 connector. Note: Can not be used if using Secondary Contact Input) Default settings: 60 Seconds at 100% Motor Speed To Enable Auto-Prime (While in “REMOTE ONLY”...
Page 28 Input Setup FLEXFLO A4 ® Manual Cycle Adjust This input mode allows the user to run the pump at a set motor speed (Pump Speed) for a set amount of time (Duty Time) after which the pump will pause for a set amount of time (Cycle Time).
Page 29 Input Setup FLEXFLO A4 ® 8.10 Dispensing This input mode allows the user to dispense a set amount of fluid (in milliliters) at a set rate (Motor % Speed). Default settings: Amount Per Dispense = 1,000 mL Motor % Speed = 50% To Enable Dispensing (While in “LOCAL ONLY”...
Page 30 Input Setup FLEXFLO A4 ® 8.11 Time of Day This mode allows the user to run the pump at a specific motor speed for a specific length of time beginning at a specific time of day. Three values to be defined: 1) Percent Motor Speed 2) Run time (in minutes) 3) Time of Day that the pump will turn on...
Page 31 Input Setup FLEXFLO A4 ® 8.12 Revolution Alarm This mode will allow the user to set an alert once a set number of revolutions has been reached. One of the primary factors effecting tube life is the number of revolutions the tube has operated.
Default settings: Pump will lockout after 30 seconds To Input a Passcode: Open the App Drawer Open Settings Open Passcode Select User Passcode and Confirm by pressing Save Enable Passcode create new a six digit code. Lost password? Email customerservice@blue-white.com to have your password reset...
Page 33 Input Setup FLEXFLO A4 ® 8.14 Local Only Mode This mode will allow the user to put the pump into a state where all remote input signals are disabled. The pump may only be operated and run manually (Manual Speed Adjust) at the pump.
Page 34 Output Setup FLEXFLO A4 ® Set 4-20mA Output This output sends a configurable 4-20mA. This feature can be used to control other pumps (in sync / proportionally), data logging systems, and other external devices for plant automation. Four points on the slope must be defined: 1) a low mA value 2) an output rate at the low mA value 3) a high mA value...
Page 35 Output Setup FLEXFLO A4 ® Frequency Output This output sends a configurable high speed frequency signal. This feature can be used to control other pumps (in sync / proportionally), data logging systems, and other external devices for plant automation. Four points on the slope must be defined: 1) a low Hz value 2) an output rate at the low Hz value...
Page 36 Output Setup FLEXFLO A4 ® Relay & Contacts This feature is used to assign alarms to relay & contact closures Four values to be defined: 1) Contact #1 2) Contact #2 3) Contact #3 4) Relay Output To Enable Relay & Contacts: Open the App Drawer Select Outputs Select Relay &...
Page 37 10.0 Industrial Protocols FLEXFLO A4 ® 10.1 Control and Status Mapping Version 4 : February 20, 2024 Terminology: TFD/DFD = Tube/Diaphragm Failure Detection FVS = Flow Verification System LSB = Least Significant Byte MSB = Most Significant Byte...
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Page 38 10.0 Industrial Protocols FLEXFLO A4 ® 10.2 Control and Status Mapping Ethernet IP and Profibus DP...
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Page 39 10.0 Industrial Protocols FLEXFLO A4 ® 10.1 Control and Status Mapping Ethernet IP and Profibus DP...
Page 43 10.0 Industrial Protocols FLEXFLO A4 ® 10.3 EtherNet/IP This is used to configure the EtherNet/IP Three values to be defined: 1) IP Address 2) Subnet Mask 3) Gateway 4) Always on To Enable EtherNet/IP: Open the App Drawer Select Industrial Protocols Select EtherNet/IP Pump will go to home screen...
Page 44 10.0 Industrial Protocols FLEXFLO A4 ® 10.4 Modbus TCP/IP This is used to configure the Modbus TCP/IP Three values to be defined: 1) IP Address 2) Subnet Mask 3) Gateway 4) Always on To Enable Modbus TCP: Open the App Drawer Select Industrial Protocols Select Modbus TCP/IP Pump will go to home screen...
Page 45 10.0 Industrial Protocols FLEXFLO A4 ® 10.5 Profibus DPV2 This is used to configure the Profibus Three values to be defined: 1) Bus Address 2) Baud Rate 3) Watchdog Time 4) Always on To Enable Profibus: Open the App Drawer Select Industrial Protocols Select Profibus Select Settings to input:...
Page 46 11.0 Tubing FLEXFLO A4 ® 11.1 Tube Info This feature will display information regarding the tubing within the pump including: · Tube type · Tube installation date · Tube run time · Current maximum tube flow rate To View The Tube Info: Tap on the Tube Info text in the Tube info will be displayed Click “reset”...
Page 47 11.0 Tubing FLEXFLO A4 ® 11.2 Tube Calibration This feature allows the user to calibrate the pump’s indicated flow rate to the system To Calibrate Your Tube: Select Start to begin On the home screen select the Enter values: Calibration Icon ·Pump Speed (% Speed) ·Run Time (seconds)
Page 48 12.0 Settings FLEXFLO A4 ® 12.1 Pump Name This is to change the name of the pump that is displayed on the home screen. To Input Pump Name: Open the App Drawer Open Settings Open System Select “Pump Name” Enter desired Pump Name Confirm by pressing OK...
Page 49 12.0 Settings FLEXFLO A4 ® 12.2 Unit of Volume This is to change the units of volume that is displayed. To Input Units of Volume: Open the App Drawer Open Settings Open System Select Unit of Volume Select desired Units of Volume Confirm by pressing OK ·...
Page 50 12.0 Settings FLEXFLO A4 ® 12.3 Unit of Time This will change the Unit of Time that is displayed for the flow rate To Input Unit of Time: Open the App Drawer Open Settings Open System Select Unit of Time Select Desired Time Confirm by pressing OK ·Minutes (mL &...
Page 51 12.0 Settings FLEXFLO A4 ® 12.4 Chemical Name This is used to change the Chemical Name that is displayed on the home screen. To Input a Chemical Name: Open the App Drawer Open Settings Open System Select “Chemical Name” Enter desired Chemical Name Confirm by pressing OK...
Page 52 12.0 Settings FLEXFLO A4 ® 12.5 Max Motor RPM Cut-off This will limit the maximum speed (RPM) that the pump can run, regardless of run mode. To Input the Max Motor RPM: Open the App Drawer Open Settings Open System Select Max Motor RPM Cut-off Select Desired RPM...
Page 53 12.0 Settings FLEXFLO A4 ® 12.6 Set Language This setting is used to change the system language. To Input a Language: Open the App Drawer Open Settings Open System Select Locale Select Desired Language Confirm by pressing OK ·English ·Deutch ·Español...
Page 54 12.0 Settings FLEXFLO A4 ® 12.7 Pump Rotation Direction This setting is used to change the rotational direction of pump. In most applications, the tube will fail by developing a small leak in the outlet side (pressure side) of the tube assembly.
Page 55 12.0 Settings FLEXFLO A4 ® 12.8 Resume Operation on Start-Up This setting is used to choose whether to resume operation in the same state prior to turning off pump, or after power interruption. Note: Pump will require approx. 30 seconds for initialization before resuming operation. Default settings: Enabled Disabled = Pump will be stopped at Start-Up To Modify Setting:...
Factory Reset This setting is used to factory reset the pump. This will erase all of the configurations and restore the pump to it’s original configuration when it left Blue-White factory. To Conduct A Factory Reset: Open the App Drawer...
Page 57 12.0 Settings FLEXFLO A4 ® 12.10 System Time This setting is used to change the local time that is displayed. To Input The System Time: Select the Time in the upper Select Desired Hour Select Desired Minute right hand corner Select AM or PM Confirm by pressing OK...
Page 58 12.0 Settings FLEXFLO A4 ® 12.11 Display Flow Rate / RPM / % Motor Speed / Remote input (4-20 mA input / Hz / Pulses) To change the display between Flow Rate, RPM, % Motor Speed, or Remote input (4-20 mA, Hz frequency, or # of pulses), press the display where value is shown.
Page 59 13.0 System FLEXFLO A4 ® 13.1 SYSTEM INFORMATION This is to view the System Information Information to be displayed: ·Pump Name ·Model ·Chemical Name ·I/O Port Firmware Version ·Firmware Version ·Motor Firmware Version ·System Build ·Industrial Protocol Firmware Version ·Manufactured Data &...
Firmware Update To update the firmware for your pump you first need to download and install Blue-Central ® which is available at: https://www.blue-white.com/resources/ To Update The System Firmware: Plug pump into a computer via Select firmware tab and select The firmware upgrade box will USB A to USB C cable and “Start Upgrade”.
100% silicon lubrication may be used on the roller assembly. Refer to www.blue-white.com/resources/videos for roller assembly maintenance video instructions. Periodically clean the back flow prevention check valve assembly, especially when injecting fluids that calcify such as sodium hypochlorite.
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11.Once all rollers are installed, attach and tighten the Spider Ring. 12.Re-attach Pump Head Cover with Thumb Screws. 13.Confirm Tube replacement and press Save. Pump is now ready for use. For more information on tube replacement scan the QR Code here, or go to www.blue-white.com/bw-videos/the-blue-white-academy- how-to-replace-the-a4-m4-tubing/...
Blue-White only. Use of tubing not manufactured by Blue-White will affect the pump's performance, may damage the pump, and will void the warranty. • Blue-White Tube Assemblies are designed to function in a specific pump model. Verify that the Tube Assembly used is compatible with the pump before installing.
Page 64 14.0 Pump Maintenance FLEXFLO A4 ® 14.6 This pump is equipped with a Tube Failure Detecting System which is designed to stop the pump and provide an output alarm (see Output menu) in the event pump the tube should rupture and chemical enters the pump head.
14.0 Pump Maintenance Page 65 FLEXFLO A4 ® 14.7 Predictive Tube Failure Detection (TFD) This pump is equipped with a Predictive Tube Failure Detection feature that uses tube replace- ment history to let the operator know when a tube failure may occur. This feature must be activated in the Settings Tab.
Page 68 16.0 Accessories FLEXFLO A4 ® 16.0 ACCESSORIES The following accessories are available for the A4 FLEXFLO Peristaltic Metering Pump. Please visit Blue- ® white.com for more information. All accessories are sold separately. KIT-M12 KIT-M12 WIRING INSTRUCTIONS DIAGRAM PIN # WIRE COLOR Kit contains: Two M12 PIN 1...
Page 70 FLEXFLO A4 ® 17.0 TROUBLESHOOTING AND ERROR CODES The below is a list of common pump issues and error codes. We recommend contacting the factory for support if issues persist or if there are further questions on pump operation. Frequently, a Firmware Update is required when support is requested.
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Page 71 FLEXFLO A4 ® 17.0 TROUBLESHOOTING AND ERROR CODES The below is a list of Error Codes. Frequently, a Firmware Update is required when support is requested. Reference the Firmware Update section for details on updating firmware. Do not attempt to open the pump or service internal electrical components.
Blue-White does not have the same degree of familiarity with the application that the customer/end user has. While Blue-White will honor all of its product warranties according to their terms and conditions, Blue- White shall only be obligated to repair or replace its defective parts or products in accordance with the associated product warranties.
Page 74 FLEXFLO A4 ® APPENDIX A: ACRONYMS Return Material Authorization °C Celsius Revolutions per minute °F Fahrenheit Steam-in-place Alternating current Solid state Unit of pressure TFD+ Enhanced Tube Failure Detection Clean-in-place TFE/P Tetrafluoroethylene propylene Centimeters Underwriters Laboratories Cash on Delivery United States Depth Volt...
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The WEEE marking applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC. Contact your local waste recovery agency for a Designated Collection Facility in your area. www.blue-white.com sales@blue-white.com customerservice@blue-white.com P.N.
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