StarCharge Titan V3 User Manual

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Titan V3 UL Chargepoints

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Summary of Contents for StarCharge Titan V3

  • Page 1 User Manual Titan V3 UL Chargepoints...
  • Page 3 Address: No.39 Longhui Road, Wujin High-tech Industrial Development Zone, Changzhou, China Customer service: 400-800-2610 E-mail: service.global@starcharge.com Website: www.starcharge.com Wanbang Digital Energy Co., Ltd. reserves all rights. Titan V3 UL Charging Infrastructure Scan QR code for more information on installation, commissioning and maintenance User Manual Wanbang Digital Energy Co.Ltd.
  • Page 4: Table Of Contents

    CONTENTS Contents 1.1 Disclaimer............................5 1 Copyright and Disclaimer 1.2 Copyright............................5 2.1 Summary of safety symbols on the equipment..............6 2 Important Instructions 2.2 Specified Use..........................7 2.3 Safety Instructions........................8 3.1 General Information........................9 3 Product Overview 3.2 Appearance Overview......................10 4.1 Input Parameters........................
  • Page 5: Disclaimer

    Content of this document is compiled for information purposes only. • Although StarCharge has put its best efforts to keep the document as precise and up-to-date, StarCharge shall not assume any liability for defects and damage which may result from the use of information contained in this document.
  • Page 6: Summary Of Safety Symbols On The Equipment

    2 IMPORTANT INSTRUCTIONS 2 Important Instructions 2.1 Summary of safety symbols on the equipment Symbols Meanings Failure to pay attention to the procedures, practices or improper “Electric hazard”, which indicates danger. implementation may cause injuries or death. Only after the conditions referred to are fully understood and fulfilled, can the operation accompanied by the "Electric hazard"...
  • Page 7: Specified Use

    2 IMPORTANT INSTRUCTIONS 2.2 Specified Use 1) This product is an Electric Vehicle Supply Equipment (hereinafter can be referred to as the charger or the charging station) that can charge electric powered vehicles (for example, an electric car) in indoor and outdoor areas. 2) When installing and connecting the Electric Vehicle Supply Equipment, please make sure the local regulations of each country are complied with.
  • Page 8: Safety Instructions

    2 IMPORTANT INSTRUCTIONS 2.3 Safety Instructions Improperly handled charging cables may cause electric shock or Danger! short circuit, risk of death, serious injury or burns. The following safety precautions must be followed: 1) Always check charging cables and vehicle connectors for damage or contamination before using them;...
  • Page 9: General Information

    3 PRODUCT OVERVIEW 3 Product Overview 3.1 General Information Dimensions (W x H x D) Charger 1254 x 2245 x 804mm (without packaging) Packaging (with accessories) 1150 x 2438 x 1100mm Weight (with accessories) Approx. 472kg (without power module) Dimensions (W x H x D) 336 x 84 x468mm (power module) Weight (power module)
  • Page 10: Appearance Overview

    3 PRODUCT OVERVIEW 3.2 Appearance Overview Figure 1: Appearance Overview • A —— Environmental light (Optional) • B —— Sheet metal cabinet • C —— Touch screen • D —— Payment terminal (Optional for RFID card reader) • E —— Cable management system •...
  • Page 11 3 PRODUCT OVERVIEW • The picture is for reference only, please refer to the actual product. • When not performing charging operations, roll up the charging cable and put it back around the bracket, and insert the charging connector into the designated position for safe storage. Ver 1.02 Wanbang Digital Energy Co.Ltd...
  • Page 12: Input Parameters

    4 TECHNICAL PARAMETERS 4 Technical Parameters • 200-1000Vdc wide output voltage range • Flexible power distribution strategy, 30-60-90-120-150-180kW • Cable management system and ADA compliance • Connect to any backend based on OCPP 1.6J protocal • Equipped with payment terminal •...
  • Page 13: User Interface

    4 TECHNICAL PARAMETERS 4.3 User Interface Display 10.4 inch touch screen Language English (Other languages available upon request) Mechanical button Emergency button Startup methods QR Code / RFID Card/Payment terminal (optional) RFID reader ISO/IEC 14443 A/B, ISO/IEC 18092, IEC/ISO 15693 4.4 Communication Network Interface 4G, Wi-Fi, Ethernet...
  • Page 14: Led Status Indicators

    4 TECHNICAL PARAMETERS 4.7 LED status indicators Steady green Free Lighting effects Meanings Flashing green RFID card is detected Yellow stays on Fault but could use Blue stays on Charging Red stays on Fault Flashing red RFID card verification failed Table 1: LED status indicator Ver 1.02 Wanbang Digital Energy Co.Ltd...
  • Page 15: Charging Connection Operation

    5 INSTRUCTIONS FOR CHARGING 5 Instructions for Charging • Charging connection from EVSE to EV. Operation is divided into two parts: • Starting and Ending the charging process. The user connects the charging equipment to the vehicle and start to charging, then the LED light will turn from green in standby to blue after charging.
  • Page 16: Start Charging Operation

    5 INSTRUCTIONS FOR CHARGING 5.3 Start charging operation 5.3.1 Charging with RFID (1) Click anywhere on the main interface of the touch screen to enter the next step, as Start charging shown in Figure 2. Figure 2: Main charging interface (2) Enter the charging mode selection interface, please select the card swiping mode, as shown in Figure 3.
  • Page 17 5 INSTRUCTIONS FOR CHARGING (3) Click the button "Mifare card". (4) Place the card in the swipe area on payment terminal or on card reader to start charg- ing. Display shows the information “Connector A is authenticating”, please wait some seconds for charging.
  • Page 18 5 INSTRUCTIONS FOR CHARGING Figure 6: Charging details Ver 1.02 Wanbang Digital Energy Co.Ltd...
  • Page 19 5 INSTRUCTIONS FOR CHARGING End charging N.B. Do not pull a mechanically-locked connector out of the socket plugged into the vehicle with any force. (1) Click the "Stop" button as shown in Figure 6, enter the stop charging interface and select the card swiping mode, and swipe the card again to stop charging, details as Figure 7.
  • Page 20: Charging With Qr Code

    5 INSTRUCTIONS FOR CHARGING (3) Pull out the charging connector on the vehicle, put away the charging cable and repo- sition it in the equipment bracket. (1) Click anywhere on the main interface of the touch screen to enter the next step, as 5.3.2 Charging with QR Code shown in Figure 2.
  • Page 21 5 INSTRUCTIONS FOR CHARGING N.B. Do not pull a mechanically-locked connector out of the socket plugged into the vehicle with any force. (1) If you need to stop charging during the charging process, click the "Stop" button to enter the stop charging interface and select “please stop charging via App”, as shown in Figure 7, and click the stop button on the mobile phone interactive interface to stop charging.
  • Page 22: Fault Message And Handling

    6 TROUBLESHOOTING 6 Troubleshooting When the charging equipment encounters malfunction or failure, please refer to sec- tion 6.5 in the technical manual for troubleshooting. If the fault cannot be eliminated, please contact your local service partner or contact the product manufacturer. 6.1 Fault message and handling Step 1.
  • Page 23 6 TROUBLESHOOTING Step 2: Click the exclamation mark to view the fault information, as shown in Figure 11. Please contact the after-sales technical service for maintenance Figure 11: Fault details interface If the emergency stop button of the equipment is pressed as shown in Figure 12, contact after-sales technical service for inspection and maintenance.
  • Page 24: Routine Maintenance

    7 ROUTINE MAINTENANCE 7 Routine maintenance The recommended maintenance cycle is explained in the following table. The mainte- nance cycle may be subject to changes according to the standards and regulations of the country where the charging equipment is installed and operated. Please make sure the local relevant laws and regulations are strictly complied with.
  • Page 25 7 ROUTINE MAINTENANCE For the newest version of the document, please feel free to check www.starcharge.com Many thanks for your attention Ver 1.02 Wanbang Digital Energy Co.Ltd...
  • Page 26: Customer Service

    Address: No.39 Longhui Road, Wujin High-tech Industrial Development Zone, Changzhou, China Customer service: 400-800-2610 E-mail: service.global@starcharge.com Website: www.starcharge.com 3301 I I n n s s t t a a l l l l a a t t i i o o n n M M a a n n u u a a l l...

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