Wanbang Digital Energy Co,. Ltd. 39 Longhui Road, Wujin High-tech Zone, Changzhou, China Tel:+86 400 8280 768 www.starcharge.com Wanbang Digital Energy Co., Ltd. reserves all rights This document is part of the "Charging Infrastructure" technical document and is protected by copyright.
1 Important information 1.1 Safety warning Meaning of related symbols Symbol Meaning The "Warning" sign indicates danger. Pay attention to the operation steps, practice or improper execution that may cause personal injury or death. Only when the conditions referred to are fully understood and satisfied, can the operation after the "warning"...
components need to be stored in a dry and ventilated place indoors, at a temperature of -40℃~﹢ 70℃, the monthly average relative humidity is not more than 90%, and there is no corrosive and explosive gas. , Avoid rain, sun exposure, condensation and frost during storage. After the equipment is installed, keep the door of the charging equipment normally closed to avoid rain and other immersion.
2.2 Specifications Product name Venus 30 Product number DH-DC0300HG57 Rated input 400Vac±10%, 3-Phase, 50/60 Hz, L1+L2+L3+N+PE ≥98% @ nominal output power Power factor Input parameters Total harmonic current ≤5% @ nominal output power ≥94% @ nominal output power Rectification efficiency...
2.3 LED status indicator description LED status indicator Status meaning Steady green Free Flashing green RFID card detected Yellow stays on Fault but could use Blue stays on Charging Red stays on Fault Flashing red RFID card verification failed Table 3 LED status indicator description table User manual Wanbang Digital Energy Co., Ltd.
3 Instructions The charger operation is divided into two parts, charging connection operation and starting charging operation. The user must first connect the charging device to the vehicle, and then start the charging operation through the touch screen interface after the connection is completed. 3.1 Charging connection operation Step 1: Confirm that the charging device is normal, and the status indicator light is steady green.
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Figure 3-2 Charging method selection Step 3 Swipe to start charging: place the card in the swipe area to start charging. Step 4 During the charging process, the charging device screen displays the charging status interface, click "Charging Details", as shown in Figure 3-3, 3-4, you can view the charging details. Figure 3-3 Charging interface Figure 3-4 Charge details interface Step 5 Swipe the card to stop charging: Click the "Stop"...
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Figure 3-5 Charging by card Step 6 After fully charging and stopping charging, the screen displays the charging result, as shown in Figure 3-6. Figure 3-6 Charging details Step 7 Pull out the charging connector on the vehicle, put away the charging cable and reposition it in the equipment bracket.
Step 9 Click the exclamation mark to view the fault information, please contact the after-sales technical service for repair, as shown in Figure 3-8. Figure 3-8 Fault details interface Step 10 Charging stops due to abnormalities on the charging device or vehicle. The system displays the following figure 3-9.
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Figure 3-10 Main charging interface Step 2 Enter the charging mode selection interface, please select the scan code mode, as shown in Figure 3-11. Figure 3-11 Charging method selection Step 3 Open "Star Charging" or other mobile clients, click the button in the red box as shown in Figure 3-12 to scan the QR code on the charging device interface.
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Figure 3-13 Charging interface Figure 3-14 Charge details interface Step 5 If you need to stop charging during the charging process, click the "Stop" button to enter the stop charging interface and select the scan code mode, as shown in Figure 3-16, and click the stop button on the mobile phone interactive interface to stop charging, as shown in Figure 3-15.
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Figure 3-16 Charging details Step 7 Pull out the charging connector from the vehicle, put away the charging cable and reposition it in the equipment bracket. Step 8 When the LED status indicator of the charging device is red, it means that the device is malfunctioning, and an exclamation mark will appear in the upper right corner of the charging main interface, as shown in Figure 3-17.
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Step 10 Charging stops due to abnormalities at the charging equipment or vehicle, and the system will pop up as shown in Figure 3-19. Please contact the after-sales technical service for repairs. Figure 3-19 Abnormal charging interface User manual Wanbang Digital Energy Co., Ltd.
4 Troubleshooting When the charging equipment is abnormal, please troubleshoot according to the following tips. If the fault cannot be eliminated, please contact your local service partner or contact the product manufacturer by referring to the <Customer Service> section. Abnormal Possible causes and troubleshooting methods performance ...
5 Routine maintenance The following table is the recommended maintenance cycle. According to the environment of the country where the charging equipment is located and relevant laws and regulations, the cycle needs to be changed. For details, please refer to the "30kW European Standard DC Integrated Charging Equipment Maintenance Manual".
Please record the model and serial number of the device (the nameplate of the device). 6.2 Contact information of equipment manufacturer Company Address: No. 39, Longhui Road, Wujin High-tech Zone, Changzhou City, Jiangsu Province, China Company website: http://www.starcharge.com Enterprise mailbox: starcharge@wanbangauto.com Tel: +86 400 828 0768 User manual Wanbang Digital Energy Co., Ltd.
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