Projecta IS3000EU Manual page 12

WARRANTY STATEMENT
Serenco Nederland BV of Positronweg 12, 3542 AZ Utrecht, telephone +31 (0)30 - 2415011, email
sales@serenco.nl, warrants that all products described in its current catalogue will under normal
use and service be free of failures in material and workmanship for a period of one (1) year from the
date of the original purchase by the customer as marked on the invoice (see elsewhere for specific
warranty period). This warranty does not cover ordinary wear and tear, abuse, alteration of products
or damage caused by the purchaser.
To make a warranty claim the consumer must deliver the product at their cost to the original place
of purchase or to any other place which may be nominated by either Serenco or the retailer from
where the product was bought in order that a warranty assessment may be performed. The consumer
must also deliver the original invoice evidencing the date and place of purchase together with an
explanation in writing as to the nature of the claim.
If the claim is determined to be for a minor failure of the product, then Serenco reserves the right to
repair or replace it at its discretion. If a major failure is determined the consumer will be entitled to a
replacement or a refund.
IMPORTANT NOTE
Our goods come with guarantees that cannot be excluded under the European Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Distributed by
Serenco Nederland BV
Positronweg 12
3542 AZ Utrecht
Netherlands
Intelli-start.com
12
IS538EU
Issue 1 29.5.2023