Follett Horizon Elite C1410A Operation And Service Manual
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Follett Horizon Elite C1410A Operation And Service Manual

Follett Horizon Elite C1410A Operation And Service Manual

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www.follettice.com
Following installation, please forward this manual
C1010A, C1410A/W
Horizon Elite™ Ice Machines (Self-contained)
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
C1010A, C1410A/W
Operation and Service Manual
After Serial Number R03746
01096106R11
1

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Summary of Contents for Follett Horizon Elite C1410A

  • Page 1 C1010A, C1410A/W Horizon Elite™ Ice Machines (Self-contained) Order parts online Operation and Service Manual www.follettice.com After Serial Number R03746 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01096106R11 C1010A, C1410A/W www.follettice.com...

  • Page 2: Table Of Contents

    Welcome to Follett........

  • Page 3: Welcome To Follett

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.
  • Page 4 Notes: § Water shut-off recommended within 10 feet (3m). § Water supply must have particle filtration. Follett recommends the filter system that has integral scale inhibitors. (Follett item# 00130286). § Follett does not recommend the use of water softeners or bowl scale inhibitors.

  • Page 5: Heat Rejection

    Ambient Air temperature 100 F/38 C max. 50 F/10 C min. Water temperature 90 F/32 C max. 45 F/7 C min. Water pressure – potable 70 psi max. (483 kPa) 10 psi min. (89 kPa) Heat rejection 1010 1410 Air-cooled 11,300 BTU/hr 16,000 BTU/hr Water-cooled...

  • Page 6: Dimensions And Clearances

    Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. § The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. §...

  • Page 7: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 8 Fig. 2 2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 120 F (49 C) water. 3. Using a 1 quart (1 L) container, slowly fill cleaning cup until CLEANER FULL light comes on and cleaner just begins to flow from the vent tube.
  • Page 9 Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable foodservice grade gloves, insert both SaniSponge cleaning sponges saturated in SafeClean Plus (from Step 4). 9. Push both SaniSponge cleaning sponges down ice transport tube with supplied pusher tube. C1010A, C1410A/W...
  • Page 10 Fig. 7 10. Remove and discard 16 inch (407 mm) pusher tube. Fig. 8 11. Reconnect coupling. Press power switch ON. Ice pushes SaniSponge cleaning sponges through ice transport tube. Fig. 9 12. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect SaniSponge cleaning sponges and ice for 10 minutes after the Sani-Sponges come out.

  • Page 11: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.
  • Page 12 “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.

  • Page 13: Water System Diagram

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common.

  • Page 14: Electrical System

    Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...

  • Page 15: Error Faults

    Error faults: The Horizon PC board monitors various operating parameters including high pressure, auger gearmotor amperage limits, clogged drain, and low water alarm conditions. There are three types of errors namely “soft” (time delay) "hard" (reset), and “run” . § Soft errors will automatically reset after the 1 hour time delay or can be reset by cycling power. §...

  • Page 16: Wiring Diagram

    Wiring diagram C1010A, C1410A/W...

  • Page 17: Compressor Data

    Compressor data (60 Hz) 1010 1410 Compressor current draw at 208-230 VAC, 90 F/32.2 C 6.9A 12.1A Locked rotor amps@ 208-230 V - Tecumseh 40.6A Locked rotor amps@ 208-230 V - Copeland 40.3A Compressor start winding (208-230 V) 2.74Ω 2.09Ω Compressor run winding (208-230 V) 1.52Ω...

  • Page 18: Mechanical System

    Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig.
  • Page 19 Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
  • Page 20 Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves. Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig.
  • Page 21 Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the Cardboard ceramic seal when installing in main housing.
  • Page 22 Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24). Fig. 25 24. Install main housing insulation and shuttle insulation: 25.
  • Page 23 Fig. 26 26. Slide gear motor onto auger and install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and rotate auger using 1/2" wrench to align keyways. 29. Install key fully. Fig.
  • Page 24 Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation. Fig. 32 34. Connect transport tube to louvered docking assembly. C1010A, C1410A/W...

  • Page 25: Reservoir/Rear Bushing Disassembly

    Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components.

  • Page 26: 1010 - Refrigerant Pressure Data

    1410 - Refrigerant pressure data Air-cooled condensers (air) 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C Pressure (psig) discharge/suction 235/27 275/30 315/32 355/35 395/37 System Operating Pressures (Discharge/Suction) PSIG Potable Water F/C 50/10 60/16 70/21 80/27...

  • Page 27: Refrigeration Charge

    R449A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.

  • Page 28: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 29 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Drain clog. 1. Improper flow in drain system. 1. Correct/clean drain system. Ice machine is making ice. 1. Failed water sensors. Processor 1. Clean or replace water probe Excessive water in bin or assumes there is no water when assembly.

  • Page 30: Replacement Parts

    Replacement parts Evaporator assembly C1010A, C1410A/W...
  • Page 31 Reference # Description Part # Tube, ice transport, insulated 01118181 Shuttle assembly 01118132 Shuttle assembly, IMDV (dual spring, not for IMDV-2CM) 01118140 Switch, shuttle 01006261 Compression nozzle 01278654 O-ring, shuttle 01164920 Screw, reservoir (10 pack) 01333830 Auger hardware (includes screws, key, retainer) 01118611 01164938 Bolt, gearmotor mounting (2) (self-contained units), includes washers...

  • Page 32: Air-Cooled Assembly

    Air-cooled assembly 1410 1010 C1010A, C1410A/W...
  • Page 33 Reference # Description Part # Condenser 01118892 Fan motor assembly - 220 V/60 Hz 01117803 Cut-out, high pressure safety 01232941 Drier 01153683 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 Insulation, TXV (body and bulb) 502830 Tecumseh Compressor, 1010 - 220 V/60 Hz (includes start/run 01117837 (1010 only) components and drier) 01518257 (1010 only)

  • Page 34: Water-Cooled Assembly

    Water-cooled assembly C1010A, C1410A/W...
  • Page 35 For compressor and compressor components, you must check the module number on the nameplate of the unit (the nameplate also contains the serial number of your unit) to ensure that you order the correct part number(s). Reference # Description Part # Electrical box support 01118934 Valve, water regulating...

  • Page 36: Electrical Box

    Electrical box C1010A, C1410A/W...
  • Page 37 Reference # Description Part # Cover, electrical box, air/water-cooled 01118967 Board, control, 220 V (includes stand-offs) 01117811 Stand-offs (set of 8) 00130906 Capacitor, compressor run - 220 V/60 Hz - Tecumseh 01302892 Capacitor, compressor run - 220 V/60 Hz - Copeland 01518240 (1010 only) Capacitor, compressor run - 220 V/60 Hz - Copeland 01434406 (1410 only)
  • Page 38 Integration kit – top-mount and RIDE remote ice delivery Top mount configuration RIDE model configuration C1010A, C1410A/W...
  • Page 39 Reference # Description Part # Shuttle actuator 00171322 Clamp 500377 Actuator elbow (includes 00167122 and 209100) 00171264 Screws 01303064 Gasket 01303072 Actuator body 00171272 Gasket, coupling 01303080 Ring, locking (includes 00126532) 00171371 Ice transport tube, 10' (3 m) 00171280 Ice transport tube, 20' (6 m) 00171298 Insulation, transport tube 501176...

  • Page 40: Skins Assembly

    Skins assembly C1010A, C1410A/W...
  • Page 41 Reference # Description Part # Grille, front 01303163 Front cover, air-cooled, 1010/1410 (only for units with louvers) 01119007 Front cover, water-cooled, 1010/1410 (only for units with louvers) 01119023 Front cover, air-cooled, 1010/1410 (only for units without louvers) 01434488 SS Front Cover Water Cooled 1010/1410 (NO louvers including marine 01518232 applications Not shown...
  • Page 42 Evaporator Scale Removal To watch the Manual Cleaning (hand cleaning) Service Video, scan the QR code and search the Topic Horizon Elite videos. This procedure is to be used for manual/hand cleaning Horizon Elite evaporators with difficult to remove scale. Standard chemical cleans (as described in the operation and service manuals) should be performed first.
  • Page 43 5. Inspect the stainless steel auger. When it is warm and dry, check for signs of accumulated scale. Scale will appear as a white or gray haze (Fig. 34). Fig. 34 6. If there is any indication of scale on the auger, it can be cleaned with ice machine cleaner and a Scotch brite pad.
  • Page 44 Fig. 35 9. Reassemble the evaporator as described on Page 21. Note: Before placing gear motor on auger shaft, coat auger shaft with food safe grease - DO NOT USE petrol gel! 10. Inspect the purge solenoid, clean as necessary and reassembe. 11.
  • Page 45 Le rogamos consulte el manual de instalación y de instrucciones adjunto, ya que es muy importante que la instalación se realice según las especificaciones de fábrica para que el equipo funcione a su máxima eficiencia. Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o pérdidas por causa de defecto de la máquina.
  • Page 46 Registrazione della garanzia e valutazione dell’attrezzatura Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue aspettative, in quanto il nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino pienamente le vostre esigenze! La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato.
  • Page 47 Garantiregistrering och utvärdering av utrustning Tack för att du köpt utrustning från Follett  ® . Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd! Studera medföljande installations- och bruksanvisning.
  • Page 48 Horizon, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett Products LLC. Chewblet, RIDE and Follett are registered trademarks of Follett Products LLC, registered in the US. 801 Church Lane • Easton, PA 18040, USA 01096106R11 Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.com...

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