Follett C19999 Operation And Service Manual
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Follett C19999 Operation And Service Manual

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www.follettice.com
Following installation, please forward this manual
HCD1400R, HCD1400N Icemakers
to the appropriate operations person.
801 Church Lane • Easton, PA 18044, USA
Toll free (800) 523-9361 • (610) 252-7301
Fax (610) 250-0696 • www.follettice.com
Operation and Service Manual
Before Serial Number C19999
00135848R04

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Summary of Contents for Follett C19999

  • Page 1 HCD1400R, HCD1400N Icemakers Order parts online Operation and Service Manual www.follettice.com Before Serial Number C19999 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18044, USA Toll free (800) 523-9361 • (610) 252-7301 Fax (610) 250-0696 •...
  • Page 2 A return authorization number has been issued by customer service within 30 days after shipment. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense, new packaging.

  • Page 3: Table Of Contents

    Table of contents Welcome to Follett Corporation Specifications Operation Cleaning, weekly exterior care Cleaning, semi-annual evaporator cleaning Service Icemaker operation Water system Electrical system Normal control board operation Test points Time delay and self-flushing jumpers Error faults Hard errors Soft errors...

  • Page 4: Welcome To Follett Corporation

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.

  • Page 5: Specifications

    Notes: 3/4" vented drain line must slope a minimum of 1/4" per foot (6mm per 30.4cm run). Drain to be hard piped and insulated. Water shut-off recommended within 10 feet (3m). Follett recommends installation of Follett water filter system (part# 00130286) in icemaker inlet water line. Ambient...
  • Page 6 Dimensions and clearances Entire front of icemaker must be clear of obstructions/connections to allow removal. 1" (26mm) clearance above icemaker for service. 1" (26mm) minimum clearance on sides. Front View Side View Back View Ice transport tube connection Air exhaust 21.28"...

  • Page 7: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 8 Fig. 2 2. Mix 1 gallon (3.8L) 120˚F (49˚C) water and 7 ounces (198g) (one 7 ounce packet of Follett SafeCLEAN ice machine cleaner, part#-00132001). Locate cleaning cup. Fill until HI WATER light HI WATER comes on (Fig. 2). Note: Do not use bleach to sanitize or clean the icemaker.
  • Page 9 Fig. 5 5. Mix 1 gallon 120˚F (49˚C) water and 1.6 ounces (48ml) NU-CALGON IMS-II SANITIZER. Fill until HI WATER light comes on (Fig. 5). Note: Do not use bleach to sanitize or clean the HI WATER icemaker. Fig. 6 6.
  • Page 10 Fig. 8 8. Disconnect coupling as shown (Fig. 8). Fig. 9 9. Using disposable food service grade gloves, insert dry Sani-Sponge ™ (kit part# 00132068). Next,-insert Sani-Sponge soaked in Nu-Calgon IMS-II sanitizer solution. Push both Sani-Sponges down ice transport tube with supplied pusher tube (Fig.
  • Page 11 Fig. 11 11. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through tube (Fig. 11). Fig. 12 12. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. Collect 5.5 lbs of ice from unit. Discard ice and Sani-Sponges (Fig.

  • Page 12: Service

    The Horizon icemaker overview The Follett Horizon icemaker uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.

  • Page 13: Water System

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing rods extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common.

  • Page 14: Electrical System

    Electrical system Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine’s status. Green indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red indicators generally represent alarm conditions, some of which will lock the machine off. A green light labeled POWER indicates power to the machine.

  • Page 15: Test Points

    A soft error can either be automatically reset should the condition rectify, or if power is cycled. Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician.

  • Page 16: Relay Output Indication

    Relay output indication: Each relay on the board has an indicator light associated with its output. For example, when the relay for the water feed solenoid is energized, the adjacent indicator light glows green. Comp/Sol output: The COMP/SOL output is wired to the liquid line solenoid valve.

  • Page 17: Wiring Diagram, Evaporator Unit

    Wiring diagram, evaporator unit Evaporator unit wiring diagram POWER (G) LOW BIN (G) AUGER ON (G) REFRIG ON (G) TIME DELAY (Y) CLEANING (Y) PURGE (Y) SERVICE (R) HI AMPS (R) CONTROL PC BOARD HI PRESS (R) LO PRESS (R) DRAIN CLOG (R) HI WATER (R) LO WATER (R)

  • Page 18: Wiring Diagram, Condenser Unit

    Wiring diagram, condenser unit Dual pressure control Crankcase heater Coil Black Contactor Black Black Black S Cap R Cap Black Yellow Gearmotor data Brother Gearmotor current 5.0A (nominal) Locked rotor amps 15 amps Resistance of windings 115 vac gearmotor (Brother) 1.7Ω...

  • Page 19: Mechanical System

    Mechanical system Fig. 13 Evaporator disassembly Press PURGE button to purge evaporator, and then turn power OFF. 2. Unscrew and remove stream divider as shown. Fig. 14 3. Unplug and remove gearmotor as shown. 4. Remove all traces of anti-seize compound or petrol- gel from the auger shaft.
  • Page 20 Fig. 16 8. Loosen nut on V-band clamp and remove. 9. Remove V-band clamp from front of evaporator. 10. Remove main housing as shown. Fig. 17 11. Remove and discard mating ring and seal. 12. Carefully remove auger.

  • Page 21: Evaporator Reassembly

    Fig. 18 Evaporator reassembly Remove and inspect O ring seal. Discard if damaged in any way. 2. Clean O ring groove. Lubricate O ring with petrol-gel and reinstall. Fig. 19 3. Press new mating ring into main housing as shown. 4.
  • Page 22 Fig. 21 6. Orient auger shaft with keyway in the Note: Shuttle housing upward position. removed for clarity Force main housing into position against evaporator and place 1/4" (7mm) diameter Phillips screwdriver into hole in the auger shaft. 8. Replace V-band clamp as shown. 9.
  • Page 23 Fig. 24 18. Using a wrench, rotate the shaft clockwise to align the keyways in the gear housing and the shaft so as to accept the key. 19. Insert the key into the keyway. Fig. 25 20. Remove bolt and reinstall the washer and bolt. Place retainer over bolt and secure with nut and washer.

  • Page 24: Refrigeration System

    Refrigeration system Condenser unit operation The condensing unit is weatherproof and equipped to operate in ambient temperatures from – 2 0˚F – 120˚F ( – 29˚C – 48.9˚C). The condensing unit is controlled by a dual pressure control which works in concert with a refrigerant solenoid valve on the evaporator module.

  • Page 25: Refrigeration System Diagram

    Refrigeration system diagram er i e er i e er i e er i e filter-drier re ei er er i e er i e id e er i e er i e tr l l e r t r refri er ti li e r filter-drier...

  • Page 26: Refrigerant Replacement Requirements

    Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.

  • Page 27: "Bin Full" Detection System

    “Bin full” detection system The Follett Horizon icemaker incorporates a unique “bin full” detection system, that consists of the shuttle and actuator. The shuttle incorporates a flag and sensor. Referencing the figure below, the normal running position of the flag is down, out of the sensor. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up into the sensor, shutting the machine off.

  • Page 28: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible Causes Corrective Actions Legend: ON or OFF FLASHING 1. Defective compressor. Ice machine is in running 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 29 Ice machine disposition Possible causes Corrective actions Legend: ON or OFF FLASHING 6. Ice machine is not making ice. 1. Drain hose kinked or plugged 1. Remove kink or blockage from Drain clog. causing water to back up. drain hose. 2.

  • Page 30: Replacement Parts

    Replacement parts Order parts online www.follettice.com Evaporator assembly...
  • Page 31 Order parts online www.follettice.com Reference # Description Part # Tube, ice transport, molded 00130666 Shuttle assembly (includes 00115600 & 00130666) 00130815 Switch, optical 00130849 Compression nozzle 00115774 Elbow, water 00134502 Gasket, shuttle 00115600 Stream divider 00142521 Auger bolt 00116988 Washer 00161513 Retainer, auger bolt 00161356...
  • Page 32 Low side assembly...
  • Page 33 Reference # Description Part # Tubing, liquid line 00142414 Tubing, suction line (includes insulation) 00131045 Sight glass 00107045 Electrical box support 00156035 Split system support 00156067 Extension 00156075 Valve, expansion, thermal (includes 502830 and 00106534) 00136317 Insulation, TXV 502830 Valve, shut-off, liquid line 00107060 Valve, solenoid 00107052...
  • Page 34 Electrical box Order parts online www.follettice.com...
  • Page 35 Order parts online www.follettice.com Reference # Description Part # Cover, electrical box, remote 00130898 Board, control circuit, 120V (includes 00132910) 00132910 Stand off’s (set of 6) 00130906 Switch, evaporator purge 00114371 Switch, evaporator clean 00117036 Switch, icemaker power 208867 Circuit breaker, 8 amp 00128090 Power lead 00134452...
  • Page 36 Integration kit – top-mount and Satellite-fill Order parts online www.follettice.com...
  • Page 37 00134890 Assembly, (3, 4, 5 & 6) 00131037 Not shown Anti-kink elbow kit 00136358 Not shown Extension-fill tube, 9" 00135723 Not shown Extension-fill tube, 4" 00153684 Not shown Follett SafeCLEAN ice machine cleaner (case of 24 x 7oz packets) 00132001...
  • Page 38 Skins assembly Order parts online www.follettice.com 208264 Stock Module Identification Plate Module No. Product Service No.
  • Page 39 Order parts online www.follettice.com Reference # Description Part # Front cover, split system 00130633 Tubing, water, 1/4" OD 502719 Tubing, drain 00144923 Fitting, drain 00109728 Fitting, water inlet 502924 Elbow, water inlet 502925 Nut, ice tube coupling 00122804 Retainer, ice tube 00129270 O ring, ice tube 00123836...
  • Page 40 Gasket, receiver service valve 00155960 Not shown Gasket, compressor service valve 00155978 Chewblet is a registered trademark of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA 00135848R04 Toll free (800) 523-9361 • (610) 252-7301 02/07...

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