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Chamberlain MAXUM 700 Series Installation Manual
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Chamberlain MAXUM 700 Series Installation Manual

Chamberlain MAXUM 700 Series Installation Manual

Industrial dc operators
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Please read this manual and the enclosed safety materials completely, prior to installation and use.
•
This product is to be installed and serviced by a trained door systems technician ONLY.
•
These operators are compatible with myQ, myQ Facility and Security+ 2.0 accessories which allow
you to see, know and control what is happening at your facility, from anywhere.
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These operators are Wi-Fi® compatible.
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Installation
Industrial DC
Operators
Models JDC, RJDC,
JHDC, and TDC
DC Jackshaft, Hoist, and Trolley
Doors up to 700, 1200, and 2200 lbs
NOT FOR RESIDENTIAL USE
SCAN FOR BILT 3D INSTRUCTIONS
Manual
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523

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Summary of Contents for Chamberlain MAXUM 700 Series

  • Page 1 Installation Manual Industrial DC Operators Models JDC, RJDC, JHDC, and TDC DC Jackshaft, Hoist, and Trolley Doors up to 700, 1200, and 2200 lbs NOT FOR RESIDENTIAL USE • Please read this manual and the enclosed safety materials completely, prior to installation and use. •...

  • Page 2: Table Of Contents

    Table of Contents Safety Information Voltage Selection ........28 Safety Symbols and Signal Word Review .

  • Page 3: Safety Information

    Safety Information Safety Symbols and Signal Word Review IMPORTANT NOTES: WARNING • BEFORE attempting to install, operate or maintain the commercial door operator, you must read and Mechanical fully understand this manual and follow all safety instructions. WARNING • DO NOT attempt repair or service of a commercial door operator unless you are an Authorized Service Technician.

  • Page 4: Door Sprockets (Jdc/Rjdc/Jhdc Only)

    Door Sprockets (JDC/RJDC/JHDC Only) NOTE: The latest Installation Manual can be found at liftmaster.com. NOTE: JDC, RJDC and JHDC 700 / 1200 models come with a 12-tooth drive sprocket pre-installed. JHDC 2200 models come with a 10-tooth drive sprocket pre-installed. 10-tooth sprocket kit is available to convert 12-tooth operators in the field (Part # 71-1550B10LGH).

  • Page 5: Door Sprockets (Jdc/Rjdc/Jhdc Only)

    Door Sprockets (JDC/RJDC/JHDC Only) Rolling Door Sprocket Recommendations for 10-Tooth Operator Sprocket (Standard for JHDC 2200 - Available as accessory kit for 700/1200 - part # 71-1550B10LGH) Uninsulated Rolling Door - Max 20ft Height - 8-9 in/s Insulated Rolling Door - Max 20ft Height - 8-9 in/s Operator Sprocket Tooth Operator...

  • Page 6: Introduction

    Introduction Voltage Selection Voltage Selection 120/240V single and 3 phase Dedicated SKU 480V 3 phase Dedicated SKU 208V 3 phase Via accessory step down transformer 600V 3 phase Via accessory step down transformer Model Decoder Battery Voltage Duty Extended Motor Door Weight Voltage Backup Handing...
  • Page 7 Introduction (continued) Model Operator Type Electrical Rating Cycle Max . Door Weight JHDC7S1BMC 120Vac, 5A, 1PH; 240Vac, 2.5A, 1PH/3PH* 700 lbs JHDC7S4BMC 480Vac, 1.25A, 1PH/3PH* Standard Cycle JHDC12S1BMC 120Vac, 9A, 1PH; 240Vac, 4.5A, 1PH/3PH* Hoist Operators JHDC12S4BMC 480Vac, 3A, 1PH/3PH* 1200 lbs JHDC12X1BMC 120Vac, 10A, 1PH;...

  • Page 8: Operator Specifications

    Operator Specifications • Model TDC: 65:1 gearbox with #48 chain output on Duty Cycles: 700 units and #41 chain output on 1200 and larger units. • Standard: 20 cycles per hour • Extended: 30 cycles per hour Door Speed: Fine adjustments are made via Wall Controller menu; if •...

  • Page 9: Operator Dimensions

    Operator Dimensions Jackshaft (Models JDC7S1BMC and JDC7S4BMC) Hoist (Models JHDC7S1BMC, JHDC7S4BMC, JHDC12S1BMC, JHDC12S4BMC, JHDC12X1BMC, JHDC12X4BMC)
  • Page 10 Operator Dimensions (continued) Jackshaft with 3 Inch Shaft (Models JDC7S1BE and JDC7S4BE) Hoist with 3 Inch Shaft (Models JHDC7S1BE and JHDC7S4BE)
  • Page 11 Operator Dimensions (continued) Hoist 1200 Standard Duty with 3 Inch Shaft (Models JHDC12S1BE and JHDC12S4BE) 8.350 12.106 7.000 11.772 9.606 2.500 5.512 8.350 INSIDE 4.101 1.950 10.250 10.750 3.500 1.625 19.502 26.043 8.005 7.975 FRONT REAR RIGHT BOTTOM Hoist 1200 Extended Duty with 3 Inch Shaft (Models JHDC12X1BE and JHDC12X4BE) 8.350 12.106...
  • Page 12 Operator Dimensions (continued) RJDC7 with 3 Inch Shaft (Left-Hand) RJDC7 with 3 Inch Shaft (Right-Hand)
  • Page 13 Operator Dimensions (continued) 2200 Hoist with 3 Inch Shaft (Models JHDC22X1BMC and JHDC22X4BMC) 8.290 12.601 7.000 11.640 2.055 9.320 3.281 5.512 8.290 1.010 4.101 INSIDE 1.938 3.040 15.138 1.625 13.790 33.140 31.085 3.939 1.625 24.544 FRONT RIGHT REAR 8.500 7.975 BOTTOM 2200 Trolley (Models TDC22X1BMC and TDC22X4BMC) 3.75...

  • Page 14: Battery Backup

    Operator Dimensions (continued) Trolley (TDC) 11.73" (29.8 cm) *Door Height Plus C (minimum) 4" (10.16 cm) 10.5" Highest Point of Door Travel (26.67 cm) OPERATOR DIMENSIONS TABLE DIMENSIONS 4 ft (1.2 m) 700LB STD 18.552" 21.065" 4.3 ft (1.3 m) 1200LB STD 18.867"...

  • Page 15: Trolley (Tdc) Operators

    Trolley (TDC) Operators WARNING To prevent possible SERIOUS INJURY or DEATH: • Disable ALL locks and remove ALL ropes connected to door BEFORE installing and operating door • DO NOT connect electric power until instructed to operator to avoid entanglement. do so.

  • Page 16: Trolley (Tdc) Assembly

    Trolley (TDC) Assembly HARDWARE Assemble the Operator Bolt 3/8"-16 Install the track spacers evenly over the length of the track. Fasten x 3/4" the spacers to the track with bolt (A) and flange hex nuts (B). Flange Hex Nut Spacers Provided Track Length 3/8"-16 8-14 foot...

  • Page 17: Install The Chain

    Trolley (TDC) Assembly (continued) Install the Chain The chain is packed separately from the operator. Please ensure you have your chain before starting installation. Position the trolley 2 inches (5.1 cm) away from the front idler. Attach the chain to the trolley threaded shaft using the master link. Run the chain along the track to the operator.

  • Page 18: Trolley (Tdc) Installation

    Trolley (TDC) Installation Install the Header Bracket WARNING The trolley operator is generally mounted over the center of the door. However, off center mounting may be required due to interfering structures To prevent possible SERIOUS or location of the door stile / top section support. Typically, the operator INJURY or DEATH: may be mounted up to 24 inches (60.1 cm) off center on torsion spring •...

  • Page 19: The Operator

    Trolley (TDC) Installation (continued) Attach the Track to the Header Bracket and Hang the Operator Align the track with the header bracket. WARNING Insert the clevis pin through the track and header bracket holes. Secure with the fasteners. To avoid possible SERIOUS INJURY from a falling Swing the operator up and ensure the operator operator: is level.

  • Page 20: Attach The Door Arm And Bracket

    Trolley (TDC) Installation (continued) Attach the Door Arm and Bracket WARNING Latch the door arm to the trolley. Make sure the open side of the notch on the door arm faces To prevent possible SERIOUS INJURY from a moving the door. chain: •...

  • Page 21: Jackshaft (Jdc), Release (Rjdc) And Hoist (Jhdc) Operators

    Jackshaft (JDC), Release (RJDC) and Hoist (JHDC) Operators WARNING Carton Inventory To prevent possible SERIOUS INJURY, DEATH, or uncontrolled Your door operator is packaged in one carton which contains the motor descent of the door: unit and items below. If anything is missing, carefully check the packing •...

  • Page 22: Manual Release (Rjdc) Handing Switch (If Required)

    Manual Release (RJDC) Handing Switch (If Required) Disconnect Handing Re-Orientation TOOLS REQUIRED: Socket 9/16, Socket 5/16, Phillips screwdriver STEPS: Take off and set aside the plastic cover that houses the manual release assembly by removing 4 securing screws. Open the operator’s plastic e-box cover and disconnect the switch harness. Using 5/16"...

  • Page 23: Jackshaft (Jdc), Release (Rjdc) And Hoist (Jhdc) Assembly

    Jackshaft (JDC), Release (RJDC) and Hoist (JHDC) Assembly WARNING Configure the Operator To prevent possible SERIOUS INJURY or DEATH: Place the 10 or 12-tooth drive sprocket on the operator shaft, • DO NOT connect electric power choosing the appropriate side for your installation. Position until instructed to do so.

  • Page 24: Battery Backup Installation (If Applicable)

    Battery Backup Installation (If Applicable) NOTE: JDC7 operators include (2) 4.5 AH batteries and mounting tray. (If battery backup is required for other models, order accessory kit DC7AH) NOTE: It’s recommended to install battery backup unit at ground level, prior to mounting operator on fixed location. Remove the battery cover from the battery enclosure (see image 1).

  • Page 25: Installation For Rjdc, Jdc And Jhdc

    Installation for RJDC, JDC and JHDC Determine Mounting Location The operator may be mounted on the wall, shelf, WARNING or bracket (not provided, see "Accessories" section. The optimum distance between the TO REDUCE THE RISK OF SEVERE INJURY: door shaft and operator drive shaft is 12-15 inches (30.5-38 cm).

  • Page 26: Installing The Release Chain (Rjdc Only)

    Installation for RJDC, JDC and JHDC (continued) Installing the Release Chain (RJDC Only) Locate the Release Chain (sash chain) assembly package with S-hook. Loop either end of the S-hook onto the open end of the large spring as shown in Figure 1. Use pliers or other crimping tool to close and secure the S-hook end around the Spring loop (Figure 2).

  • Page 27: Manual Release

    Manual Release Emergency Disconnect - (TDC) Trolley) WARNING TO DISCONNECT DOOR FROM OPERATOR The door should be in the fully closed position if possible. To prevent possible SERIOUS INJURY or DEATH from a falling Pull emergency release handle straight down. Emergency disconnect door or arm: will open.

  • Page 28: Wiring

    Wiring WARNING To prevent possible SERIOUS INJURY or DEATH: • ANY maintenance to the operator or in the area near the operator MUST NOT be performed until disconnecting the electrical power and locking-out the power. Upon completion of maintenance the area MUST be cleared and secured, at that time the unit may be returned to service.

  • Page 29: Wall Controller Installation

    Wall Controller Installation WARNING To prevent possible SERIOUS INJURY or DEATH from electrocution: • Be sure power is NOT connected BEFORE installing the door control. To prevent possible SERIOUS INJURY or DEATH from a closing door: • Install the door control within sight of the door, out of reach of small children, at a minimum height of 5 feet (1.5 m) above landings, steps, or any other adjacent walking surface, and away from ALL moving parts of the door.

  • Page 30: Entrapment Protection

    Entrapment Protection Monitored Entrapment WARNING Protection To prevent possible SERIOUS INJURY or DEATH from a IMPORTANT INFORMATION ABOUT THE closing door: MONITORED ENTRAPMENT PROTECTION • Be sure power is NOT connected to the door operator DEVICES BEFORE installing the pair of photoelectric sensor(s). •...

  • Page 31: Install The Monitored Light Curtain (Optional)

    Entrapment Protection (continued) Install the Monitored Light Curtain (Optional) This step includes directions to install one set of monitored light curtains as a standalone primary entrapment protection device. The mounting brackets must be securely fastened to a solid surface such as a wall framing. If installing the mounting brackets in masonry construction, add a piece of wood at each location to avoid drilling extra holes in the masonry.

  • Page 32: Cable Tension Monitors

    Cable Tension Monitors Install the Cable Tension Monitor(s) (Optional) TWO CABLE TENSION MONITORS MAY BE CONNECTED TO THIS OPERATOR. THE CABLE TENSION MONITORS DETECT ANY SLACK THAT MAY OCCUR IN THE CABLES AND WILL RESPOND ACCORDINGLY. Drum NOTE: ONLY USE THE LIFTMASTER CABLE TENSION MONITORS, AS THEY HAVE BEEN Drum TESTED AND APPROVED FOR THIS SYSTEM.

  • Page 33: Wiring Diagram

    Wiring Diagram WARNING To prevent possible SERIOUS INJURY or DEATH: For continued protection against fire: • Disconnect electric power and/or battery BEFORE • Replace ONLY with fuse of same type and rating. installing, performing ANY adjustments, or maintenance. Installation and ALL maintenance MUST be performed by a trained door systems technician.

  • Page 34: Factory Wiring (View 1)

    Wiring Diagram (continued) Factory Wiring (View 1) TRANSFORMER BOX, 2200 TRANSFORMER BOX, 1200 Rectifier Orange Orange Transformer Orange Transformer Orange Rectifier White White White White 1200 Model: Two Rectifiers TRANSFORMER BOX, 700 Rectifier Orange Transformer Orange Rectifier PCBA CHASSIS 700 Model: One Rectifier Field Factory Wired...

  • Page 35: Factory Wiring (View 2)

    Wiring Diagram (continued) Factory wiring (View 2) One Rectifier Motor Power Jumpers must be placed if cables are not connected Battery Power Conduit Factory Wired Conduit Field Wiring Conduit Motor Gray Encoder Module Black Hoist Switch...

  • Page 36: Top Field Wiring

    Wiring Diagram (continued) Top Field Wiring 480V comes factory wired AC JUNCTION BOX Input Conduit 24Vdc 120VAC or 240VAC Input BATTERY BOX Plug transformer connector Battery Accessory SKUs: into the appropriate voltage DC7AH- 7.0Ah Batteries that matches the applied AC Black Red voltage Factory...

  • Page 37: Bottom Field Wiring (View 1)

    Wiring Diagram (continued) Bottom Field Wiring (View 1) 480V comes factory wired pairs for 1200) Accessories may connect to the regular or switched port. Brown ACCESSORY POWER 24VDC, 1A Blue DRY CONTACT NOTE: INTR LOCK jumper MUST be removed if switch is added. Ancillary (non-monitored) devices and dry contact inputs NO/NC.

  • Page 38: Bottom Field Wiring (View 2)

    Wiring Diagram (continued) WARNING: May spark when connected Bottom Field Wiring (View 2) LPEXP - Loop Detector Jumpers must be placed if cables Optional Accessories are not connected AUXREL- Auxiliary Relay Board Factory Mounting Location Note: AUXREL and LPEXP are independent of each other. Therefore, either can be installed independently or as a combination.

  • Page 39: Programming

    Programming CONNECT the battery harness wires to the logic WARNING board connector, if battery backup was installed. APPLY Power to the Operator. When power To prevent possible SERIOUS INJURY or DEATH: is applied to the operator, the LCD display will •...

  • Page 40: Programming (Testing)

    Programming (Testing) After Quick Start Commissioning has been completed, ensure power is still applied to the operator when completing the Entrapment Protection Device testing. Test all Entrapment Protection Devices WARNING It is the responsibility of the specifier, purchaser, installer, and property owner to ensure that, on completion, the installation of To avoid SERIOUS personal INJURY or the entrapment protection devices comply with all relevant federal,...

  • Page 41: Additional Programming

    Additional Programming ENTER PROGRAMMING Simultaneously, press & hold the "Stop/Enter" and "Down" buttons for 3+ seconds to enter the operator menu. Scroll down to “SYSTEMS SETTINGS” with the “UP” and “DOWN” buttons and press"Stop/Enter." You will be prompted to enter the passcode for the operator. Enter 326 as the passcode.

  • Page 42: Battery Options

    Additional Programming MONITORED EYES/EDGE CONFIGURATION If monitored entrapment protection devices are wired to the system during the initial power-up, they will be Auto- Learned to the system, and monitoring in the CLOSE direction and the operating mode will automatically switch to B2. NOTE: The PHOTO EYE, LIGHT CUTAIN, RESISTIVE EDGE direction can be changed through menu option MONT EYES/ EDGE -->...

  • Page 43: Transmitter Frequency

    Additional Programming CONNECTIVITY (RECOMMENDED) To connect the operator to a network, navigate to SYSTEM SETTINGS > CONNECTIVITY > LEARN > LEARN WIFI submenu. See the "myQ® Smart Facility Access" section to connect your devices to myQ® Business Facility. LEARN LEARNING CONNECTIVITY WIFI WIFI...
  • Page 44 Additional Programming SYSTEM INFO SYSTEM SYSTEM CONFIG SYSTEM ID INFO OPEN LIMIT XXX#X#XXX ###### SYSTEM SYSTEM CONFIG INFO SERIAL NUMBER CLOSE LIMIT ################ ###### SYSTEM INFO CONTR VERSION SYSTEM CONFIG V#.#.# DOOR HANGING NOTE: Dash menu selection apply to JDC/ JHDC SKUs. SYSTEM INFO SYSTEM CONFIG DISPLAY VERSION...

  • Page 45: Operating Modes

    Additional Programming Operating Modes B2 / TS (TIMER SECURE) • After TTC timer elapses operator will close door. This operator is programmed to function in one of four different operating modes. See the rest of this section for • TTC Timer will be active anywhere above close limit. more detailed information.

  • Page 46: Determine And Set Operating Mode

    Additional Programming Determine and Set Operating Mode Select the operating mode for your application from the menu in the Wall Controller. WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit No change in state Operator at CLOSE limit Door opens to the OPEN limit or Mid-Stop OPEN button Door opening No change in state...
  • Page 47 Additional Programming WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit Door closes to the CLOSE limit Door opens to the OPEN limit or Mid- Operator at CLOSE limit Stop Door opening Door stops Door will auto reverse to OPEN limit or Single Button is pressed Door closing...
  • Page 48 Additional Programming WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit No change in state Operator at CLOSE limit Door opens to the OPEN limit or Mid-Stop Door opening No change in state OPEN button is pressed Door closing Door will auto reverse to OPEN limit or Mid-Stop momentarily Door at Open Mid-Stop...
  • Page 49 Additional Programming WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit No change in state Operator at CLOSE limit Door opens to the OPEN limit or Mid-Stop OPEN Door opening No change in state button is pressed Door closing Door will auto reverse to OPEN limit or Mid-Stop momentarily Door at Open Mid-Stop...
  • Page 50 Additional Programming WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit No change in state Operator at CLOSE limit Door opens and stops when button is released OPEN button is pressed Door opening No change in state momentarily Door closing Door stops Door at Open Mid-Stop Door opens and stops when button is released...
  • Page 51 Additional Programming WIRING DEVICE ACTION STATE RESPONSE TYPE Operator at OPEN limit No change in state (Recycle timer) Door opens to the OPEN limit or Mid-Stop (and Operator at CLOSE limit activates TTC) Door opening No change in state OPEN button is Door will auto reverse to OPEN limit or Mid-Stop Door closing...
  • Page 52 Additional Programming WIRING TYPE DEVICE ACTION STATE RESPONSE Operator at OPEN limit Door closes to the CLOSE limit Operator at CLOSE limit Door opens to the OPEN limit or Mid-Stop Door opening Door stops Door will auto reverse to OPEN limit or Mid- Door closing Button is Stop and activates TTC...
  • Page 53 Additional Programming WIRING TYPE DEVICE ACTION STATE RESPONSE Operator at OPEN limit No change in state (Recycle TTC) Door opens to the OPEN limit or Mid-Stop Operator at CLOSE limit and activates TTC Door opening No change in state OPEN button Door will auto reverse to OPEN limit or Mid- is pressed Door closing...

  • Page 54: Reset To Factory Default

    Additional Programming RESET TO FACTORY DEFAULT Press & Hold the ENTER/STOP and DOWN buttons for four seconds to access the system menu. NOTE: Release buttons once screen goes blank. Scroll to "SYSTEM SETTINGS" and press the ENTER/STOP button. In the passcode screen, press UP or DOWN button and Enter to entering passcode 326. Scroll to "RESET FAC.

  • Page 55: Programmable Inputs

    Additional Programming Programmable Inputs Reset Defaults • The controller contains four programmable inputs Parameter Default Value that may be configured to accept several different input devices. Operating Mode • Navigate through the menus to SYSTEM SETTINGS Timer to Close 0 sec. (enter passcode) to PROG INPUTS.

  • Page 56: Provisioning Wi-Fi

    Additional Programming Provisioning Wi-Fi WARNING Follow the below instructions to pair the operator: To avoid SERIOUS personal INJURY or Press the “STOP/ENTER” and “DOWN” buttons at the same DEATH: time for 3+ seconds to enter the operator menu. • Disconnect electric power BEFORE performing ANY adjustments, Scroll down to “SYSTEM SETTINGS”...

  • Page 57: Auxiliary Relays Accessory Kit (Auxrel)

    Auxiliary Relays Accessory Kit (AUXREL) Configure the Relay Adapter AUXILIARY RELAYS • Aux Relay Switches: Set the AUX RELAY switches as needed to obtain the desired function as shown below. • J6 Input: Communicator bus connects control board, expansion board, or relay adapter board. •...

  • Page 58: Wiring Idock Controller To Liftmaster Maxum Operator

    Wiring iDock Controller to LiftMaster Maxum Operator WARNING To prevent possible SERIOUS INJURY or DEATH: • ALL Maintenance or servicing MUST be performed by a trained door systems technician. • Disconnect electric power (including battery backup if provided) BEFORE performing ANY adjustments or maintenance.
  • Page 59 Wiring iDock Controller to LiftMaster Maxum Operator (continued) Electrical Connections iDOCK Controllers with Small Terminal iDOCK Controllers with Large Terminal 1. Remove factory installed yellow jumper, wires in the iDock connected on terminals: 2. On terminals 20, 21, 29, 30 2.
  • Page 60 Wiring iDock Controller to LiftMaster Maxum Operator (continued) Wiring Open, Close, Stop Between iDOCK Controller & MAXUM Run four wires (18-22 gauge) between the iDock and the LiftMaster Maxum operator. Wire them up using the terminal chart and Figure C below: Command Terminals MAXUM...

  • Page 61: Troubleshooting

    Troubleshooting Additional Troubleshooting The table below is a guide for best practice system troubleshooting, containing potential causes and corrective actions. Symptom Possible Causes Diagnosis Resolution Powerhead main Transformer is Transformer has an internal Transformer should not normally board is off overheating thermal protection device which overheat.
  • Page 62 Troubleshooting (continued) Symptom Possible Causes Diagnosis Resolution Powerhead main Faulty EMI filter Verify EMI filter board: If input voltage is within board is off board Perform this test only after first specification but output voltage is (no LEDs are lit or verifying input AC voltage .
  • Page 63 Troubleshooting (continued) Symptom Possible Causes Diagnosis Resolution LCD wall control Multiple LCD wall Only one LCD wall control is Disconnect any additional LCD wall is off or not controls wired to a supported per operator. Check that controls and wire just one LCD wall functioning single operator.
  • Page 64 Troubleshooting (continued) Symptom Possible Causes Diagnosis Resolution LCD wall control Faulty wiring Perform this test only after verifying If voltage is absent or out of range, is off or not main board WALL CTRL terminals. turn off power to operator and functioning disconnect batteries if present.
  • Page 65 Troubleshooting (continued) Symptom Possible Causes Diagnosis Resolution Door runs slowly/at Wall control If communications to the wall LCD Wall control is strongly half speed disconnected or control is absent, system will run at recommended to be connected. damaged half speed. If it is desired to run the system without a wall control, temporarily or permanently, the system can be...
  • Page 66 Troubleshooting (continued) Symptom Possible Causes Diagnosis Resolution (2200 ONLY) Sticking brake Check sticking brake by pull on Replace brake brake sash chain and request a door A single or Locked brake action through the wall control. combination of the following faults: F04 (UNAUTH Errors are no longer displayed and STOP) and/or F10...
  • Page 67 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message F02 OPEN Door has moved Operator has been Check position of Move position back LIMIT beyond the upper end manually hoisted door/operator with within normal limits. position above the upper manual hoist Adjust door position position limit...
  • Page 68 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message No motor motion was Worn motor brushes Motor DC resistance Replace motor UNAUTH. detected when the should be less than 3 STOP operator was attempting ohms. If it is greater Replace motor brushes (end) to move the motor.
  • Page 69 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message F10 UP Operator detected an Incorrect door Wall control displays Change speed in the FORCE overcurrent condition speed set. Door System Settings Menu. MODE : ---- moving in the up Speed adjustment F10 fault direction.
  • Page 70 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message F11 DOWN Operator detected an Incorrect door Wall control displays Change speed in the FORCE overcurrent condition speed set. Door System Settings Menu. MODE : ---- moving in the down Speed adjustment F11 fault direction.
  • Page 71 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message Operator detected Incorrect operator Verify actual door Order/ Obtain (FW v OVERLOAD a force overload with door weight weight is correct weight capacity 1.10 & overcurrent moving in withing operator operator above) the UP/OPEN direction.
  • Page 72 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message Operator detected Incorrect operator Verify actual door Order/ Obtain (FW v OVERLOAD a force overload with door weight weight is correct weight capacity 1.10 & overcurrent moving DOWN withing operator operator above) in the DOWN/CLOSE...
  • Page 73 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message System ID is not System ID F19 error Configure system ID in SYSTEM ID configured in the is unset the menu by using the system. System (service board LCD wall control. ID is needed by replacement) the powerhead...
  • Page 74 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message F26 OVER Motor drive AC input voltage Check whether the If 240V power is VOLT circuitry detected mis-selected transformer connector applied when 120V is an overvoltage (120V/240V is plugged in to the selected, damage to condition models only)
  • Page 75 Troubleshooting (continued) Display Code Description Possible Causes Diagnosis Resolution Message F35 OPEN Input button held/ Input device Inspect wiring at OPEN/ Correct wiring fault HELD stuck for at least wiring short or CLOSE/STOP terminals for 2 minutes. open circuit. open or short F36 CLOSE HELD F37 STOP...
  • Page 76 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F42 EYE/ Monitored eyes/ Certain Entrap- See F41/F44/F47 errors: Ensure only Entrapment EDG1 MIS edges 1/2/3 ment Protection Entrapment Protection Protection devices learned, but no devices may device blocked approved for use with the F45 EYE/ longer detected show as missing...
  • Page 77 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F43 EYE/ Monitored eyes/ See sections for EDG1 BLK edges 1/2/3 F41/F42/F44/ F46 EYE/ were blocked or F45/F47/F46 as EDG2 BLK missing when applicable F49 EYE/ the door was EDG3 BLK commanded to move.
  • Page 78 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F61 CTM Cable Cable tension Check that CTM devices If cable tension is lost, carefully FAULT Tension lost have proper cable tension resolve the issue, check that Monitor beneath the roller on the limits are set properly, and (CTM) device arm, and that the roller is...
  • Page 79 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F63 WE BLE Wireless edge Transmitter/ WE BLE MISS error Pair transmitters to the MISS receiver lost receiver pairing receiver F64 WE BLE BLE (wireless) issue MISS communications Dead battery in Check transmitter battery Replace batteries with edge...
  • Page 80 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F68 WE Wireless edge The battery Check battery condition Replace battery in wireless edge CRITBATT transmitter in the in wireless edge transmitter. has low wireless edge transmitter battery transmitter is F89 WC Indicates wall Wall control is...
  • Page 81 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F95 MOTOR Message with Powerhead Fault is internal to the Power cycle the operator. COMM invalid format main board powerhead main board. received from firmware glitch See resolution. If the issue persists, reset the motor MCU.
  • Page 82 Troubleshooting (continued) Display Possible Code Description Diagnosis Resolution Message Causes F102 F102 BBU Battery is Backup battery Verify all battery wiring is Correct any wiring issues. DISCONN learned to the is disconnected connected securely and system but properly to the correct the battery is terminals and with the not detected...

  • Page 83: Maintenance

    Maintenance Maintenance Schedule For use with Maintenance Alert System. Check at the intervals listed in the following chart. WARNING To avoid SERIOUS personal INJURY or DEATH: • Disconnect electric power BEFORE performing ANY adjustments or maintenance. • ALL maintenance MUST be performed by a trained door systems technician.

  • Page 84: Accessories

    Accessories (CPS-UN4) Part # Description Image Part # Description Image CPS-U Monitored 65-8202 Pneumatic Dual-Sided 14ft Sensing Range: Up to 30ft Non-Monitored Infrared Edge Entrapment (CPS-U) (Included as Photoelectric Extension, Protection standard with Sensors Mod Kit Device. ENROLL every Maxum NEMA 1 operator) SEND...
  • Page 85 Accessories (continued) Part # Description Image Part # Description Image OES-SD16 Monitored DCWALLCTL LCD Wall Optical Edge Controller 16ft Length Optical Edge System (OES) System (Included with new NEMA 6 Range: Up to "MAXUM" 33ft Operators) OES-SD24 Monitored 02-101 Single- Optical Edge Button Wall 24ft Length...
  • Page 86 TLS1CARD 50-HERK2 Accessories (continued) Part # Description Image Part # Description Image 86LM (15' [4.6 Antenna 50-13529 Sectional Extension Kit Door Interlock Switch 86LMT (25' (Also Known As: [7.6 m]) 50450) 02-103L 50450 50-HERK2 Motion 50-12949 Rolling Door Detector 24V Interlock 23ft Cable Switch...
  • Page 87 Accessories (continued) ADDITIONAL FIELD INSTALLABLE ACCESSORY KITS Part # Description Part # Description DC7AH 7 AH Battery Backup Kit HOISTMOUNTMODDC Mount Bracket Kit to convert L5 GH mount for JDC, RJDC or JHDC install Compatible with all Maxum (non- NEMA4X) CHNGUARD Chain Guard Kit for 2"...

  • Page 88: Service Parts

    Service Parts For TDC Models Only SERVICE KITS Part # Description K41-0373-000 20-Tooth Drive Sprocket #48 (TDC7) K41-0552-000 Operator Frame (For TDC 700 & 1200) K41-0372-000 20-Tooth Drive Sprocket #41 (TDC12) K41-0564-000 16-Tooth Drive Sprocket #41 (TDC12/TDC22) K41-0482-000 Frame for TDC 2200 K41-0562-000 Motor Cap for TDC 2200 Item...

  • Page 89: For Jhdc Models Only (Service Kits)

    Service Parts (continued) For JHDC Models Only (Service Kits) Part # Description 1910929FT12 Hoist Chain, 12ft Length 1910929FT25 Hoist Chain, 25ft Length K41-0269-000 Disengage and Engage Ropes, 15 ft length K41-0549-000 Disengage and Engage Ropes, 29 ft length K41-0479-000 Hoist Assembly, JHDC 700, 1200, & 2200 K41-0480-000 Operator Frame, JHDC 2200 Only For RJDC Models Only (Service Kits)

  • Page 90: Common Service Kits For Jdc, Rjdc, Jhdc, Tdc

    Service Parts (continued) Common Service Kits For JDC, RJDC, JHDC, TDC Part # Description Part # Description K41-0374-000 Motor, Gear Box & Encoder (J/H K41-0380-000 Bridge Rectifier 700/1200 700 non-3in Shaft) K41-0540-000 Motor, Gear Box & Encoder (J/H K41-0478-000 Bridge Rectifier 2200 700 3in Shaft) K41-0375-000 Motor, Gear Box &...

  • Page 91: Warranty

    ©2025 The Chamberlain Group LLC 114-6042-000 LiftMaster and the LiftMaster logo are trademarks, service marks, and/or 114-6042-000 (Rev. F) registered trademarks of The Chamberlain Group LLC. All rights reserved. The Chamberlain Group LLC, 300 Windsor Drive, Oak Brook, IL, 60523, United States...

This manual is also suitable for:

Maxum 1200 seriesMaxum 2200 seriesMaxum rjdc7s1belMaxum rjdc7s4belMaxum rjdc7s1berMaxum rjdc7s4ber ... Show all