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Chamberlain MyQ Smart Garage Hub Installation Manual

Chamberlain MyQ Smart Garage Hub Installation Manual

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LiftMaster MyQ Smart Garage Hub - Installation Guide
Overview
The LiftMaster MyQ Smart Garage Hub is a kit that allows dealers to integrate a wide range of Garage Door Openers
with a customer's
Alarm.com
broader range of devices. This solution allows almost any garage door to integrate with
LiftMaster Integration/Garage Door & Gate Control add-on.
It supports two non-MyQ garage doors when coupled with a tilt sensor and up to 16 MyQ devices, such as a MyQ
Control Panel (888LM/889LM) or MyQ-enabled motor. It has one wired connection: AC power. It connects wirelessly to
the customer's home network, and the connection is configured via smartphone or PC.
Additionally, it has a speaker and a strobe light/flasher to alert users when the door is closing both audibly and visually,
as is required by modern building codes. These are not able to be disabled.
Getting started
Required equipment for installation
• Ladder.
• Wi-Fi network name and password.
Important: A sufficient 2.4 GHz Wi-Fi signal in the garage is required. For weak signal strength remedies, see
LiftMaster MyQ Smart Hub - Troubleshooting
• LiftMaster MyQ Smart Garage Hub (821LM, 821LMB, or MyQ-G0301).
• Door sensor (Each Hub supports two door sensors).
• Compatible garage door opener/motor. For more information, see
• Partner Portal or Customer Website access through a laptop, tablet, or mobile device.
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/LiftM...
account, enabling all of the same remote functionality as the LiftMaster retrofit kit on a
Guide.
Alarm.com
Compatible
Openers.
Updated: Tue, 05 Jan 2021 16:24:44 GMT
through the
1

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Summary of Contents for Chamberlain MyQ Smart Garage Hub

  • Page 1 LiftMaster MyQ Smart Garage Hub - Installation Guide Overview The LiftMaster MyQ Smart Garage Hub is a kit that allows dealers to integrate a wide range of Garage Door Openers with a customer's Alarm.com account, enabling all of the same remote functionality as the LiftMaster retrofit kit on a broader range of devices.
  • Page 2 Equipment in the MyQ® Garage box https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/LiftM… Updated: Tue, 05 Jan 2021 16:24:44 GMT...
  • Page 3 Reference: Together in garage Install door sensor The MyQ Door Sensor communicates the state of the door (open or closed) to the MyQ Smart Garage Hub. This device https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/LiftM… Updated: Tue, 05 Jan 2021 16:24:44 GMT...
  • Page 4 Closed, and when it is in a horizontal position it reads as Open. The MyQ Door Sensor uses a 3 volt CR2450 Lithium battery. Battery level is measured by the MyQ Smart Garage Hub as the number of cycles (up and down) that the sensor has transmitted since it was first learned into a MyQ Smart Garage Hub.
  • Page 5 1. Install the bracket for MyQ Smart Garage Hub on the ceiling near the garage door opener, but not too close as to cause interference. It should not be mounted in a spot that will cause it to be covered by the overhead door when it is open, as this can cause interference with its Wi-Fi signal.
  • Page 6 Setup Wi-Fi on the MyQ® Garage MyQ Smart Garage Hub The LiftMaster MyQ Smart Garage Hub can be connected to Wi-Fi using an Internet connected device, WPS, or Bluetooth (iPhone users only). Method 1: Using Internet Connected Device 1. Make note of the home 2.4 GHz Wi-Fi’s network name and its associated security key/password.
  • Page 7 ◦ Once the phone is connected to the MyQ-nnn network, the blue light on the MyQ Smart Garage Hub goes from blinking blue to a solid blue LED. 5. Launch the mobile device’s web browser and enter setup.myqdevice.com into the web browser’s address bar. If unable to load try using a different browser.
  • Page 8: Led Indicators

    5. When prompted, allow phone to share Wi-Fi network settings with the MyQ Smart Garage Hub (this may take a minute). When the LED light turns green the device has successfully connected to the Wi-Fi network.
  • Page 9 The LiftMaster MyQ Smart Garage Hub can be connected to Alarm.com using the Partner Portal, MobileTech app, or Customer Website. The following image illustrates the back of the MyQ Smart Garage Hub for locating the serial number to connect to Alarm.com: Method 1: Using MobileTech app Note: A MyQ®...
  • Page 10 9. To view the equipment list, tap followed by Equipment. 10. In LiftMaster Devices, tap the name of the MyQ Smart Garage Hub that was just added. 11. Tap Add Device. 12. Select MyQ Wall Control, MyQ-Enabled garage door opener, or non-MyQ-Enabled garage door opener depending on the equipment being used.
  • Page 11 Method 2: Using the Partner Portal Note: A MyQ® Garage cannot be registered through Alarm.com if it is already registered through MyQ®/Liftmaster/ Chamberlain or other similar apps. For more information about the MyQ Smart Garage Hub not registering, LiftMaster MyQ Smart Hub - Troubleshooting Guide.
  • Page 12 11. To add door sensors and garage door openers to the system, click Add Device for the MyQ Smart Garage Hub that was just added. The page may need to be refreshed by clicking Get Equipment List. 12. Select MyQ Wall Control, MyQ-Enabled garage door opener, or non-MyQ-Enabled garage door opener depending on the equipment being used.
  • Page 13 Method 3: Using the Customer Website Note: A MyQ® Garage cannot be registered through Alarm.com if it is already registered through MyQ®/Liftmaster/ Chamberlain or other similar apps. For more information about the MyQ Smart Garage Hub not registering, LiftMaster MyQ Smart Hub - Troubleshooting Guide.
  • Page 14 After following the LiftMaster wizard to add the devices: 1. Validate that both the MyQ Smart Garage Hub and garage doors show up on the LiftMaster equipment list on the Partner Portal. The page may need to be refreshed by clicking Get Equipment List.
  • Page 15 LiftMaster/Chamberlain universal remotes. This includes the universal remote built into the MyQ Smart Garage Hub. The year of manufacture can be determined using the first two digits of the serial number on the garage door opener (e.g., serial number (SN) 132744210857OA would indicate that the garage door opener was manufactured in 2013 and should be compatible).
  • Page 16 Erase information from the MyQ Smart Garage Hub For specific troubleshooting with the MyQ Smart Garage Hub, see LiftMaster MyQ Smart Hub - Troubleshooting Guide. Erase Wi-Fi Settings from MyQ Smart Garage Hub Press and hold the button until only the blue LED blinks.