Hach 2100Q Service Manual
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Hach 2100Q Service Manual

Hach 2100Q Service Manual

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Service Manual
2100Q (is)
DOC222.52.90214 Oct09
Version 0.90

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Summary of Contents for Hach 2100Q

  • Page 1 Service Manual 2100Q (is) DOC222.52.90214 Oct09 Version 0.90...

  • Page 3: Table Of Contents

    3.8.1 Backup............................20 3.8.2 Restore ...........................21 3.8.3 Copy Logger ...........................21 4 Repairs ..............................28 4.1 Lamp removing (only 2100Q)......................28 4.2 Lamp installing (only 2100Q) ......................28 4.3 Opening the Meter...........................30 4.4 Main board with Display ........................31 4.5 Battery contacts..........................34 4.6 Optical Bench ..........................35 4.7 Location of component in beam path ....................36...
  • Page 4 5.5.2 Description ..........................41 6 Spare parts ............................56 6.1 Overview and assignment ......................56 6.2 Pictures ............................57 7 Test aids and devices .......................... 62 7.1 Hardware ............................62 7.2 Maintenance and Servicing Report....................63 IIGeneral service manual 2100Q (is) 0.90...

  • Page 5: General

    1 General The turbiditimeter 2100Q measures turbidity from 0 to 1000 NTU. Primarily for field use, the portable meter operates on four AA batteries. Data can be stored and transferred to a printer, computer or USB storage device. 1.1 Instrument versions The following models of the DR 2800 Spectrophotometer are available: ...

  • Page 6: Location Of Components In The Turbiditimeter

    1.3 Location of components in the turbiditimeter - Housing top - Pick cap with magnet - Label - Display window - EMC cover - Main board with Display Optical bench - Lamp cover (only 2100Q) - Battery cover 2General service manual 2100Q (is) 0.90...

  • Page 7: Error Messages / Trouble Shooting

    90° detector is defect or not plugged. 180° detector is defect or not plugged. Blue filter in beam path is not assembled. Optical lens in beam path is not correctly assembled. Main board (YAB110/YAB111) is defect. service manual 2100Q (is) 0.90 Error messages / Trouble shooting3...
  • Page 8 To much light at 180° detector. Main board (YAB110/YAB111) is defect. ‘Lid is open’ error occurred in cases of: Lid is open… Lid has no magnet assembled. Main board (YAB110/YAB111) is defect. 4Error messages / Trouble shooting service manual 2100Q (is) 0.90...

  • Page 9: Error Messages From User Interface

    Signals are too low on the 90° detector ( < 0.005 V) and 180° detector (< 0,010 V). Action The lamp is defective. Change the lamp (see section 4.1 Lamp removing (only 2100Q) and 4.2 Lamp installing (only 2100Q)) The LED is defective. Change the LED (see section 4.4 Main board with Display) Message Temperature too high! Switch off instrument.
  • Page 10 Possible cause Incorrect password was entered. Action Enter the appropriate password. Enter Universal password: “HACH” (see section 3.1.3 Password) Message Please disconnect the USB cable from your computer. Possible cause Data storage does not respond while connected to the meter and the computer.

  • Page 11: Test Program

    - If the f/w update is complete, the instrument will power up automatically and start the application software. - The meter displays the language menu so that that the user can select a language. service manual 2100Q (is) 0.90 Test program7...

  • Page 12: Password

    A more detailed description is included in the following sections. Menu item Explanation Digital Calls the test programs for the digital, battery and power part of the 2100Q (is) (see section 3.3 Digital) Analog Calls the test programs for the analog part of the 2100Q (is) (see section 3.4 Analog)

  • Page 13: Digital

    CAUTION – For use by the development department only! Battery Settings and tests for the batteries. (see section 3.3.6 Battery) 3.3.1 Display/Keys  Select “Display/Keys” in the Testprogram- Digital menu  Confirm it with “OK”  “Testprogram-Digital-Display/Keys” appears service manual 2100Q (is) 0.90 Test program9...
  • Page 14 Select “Key test” in the Testprogram- Digital-Display/Keys menu  Confirm it with “OK”  Keys test appears  Press a key and in placed of “Press key!” the name of the pressed key appears. 10Test program service manual 2100Q (is) 0.90...

  • Page 15: Rtc

    Menu item Explanation RAM write/read Perform the write/read test program for the RAM Explanation of the items in the window: Display Explanation RAM test OK Shows the result of the performed RAM test service manual 2100Q (is) 0.90 Test program11...

  • Page 16: Flash

    Plays the timer sound LTimer Sound Plays the long timer sound Read Sound Plays the read sound Error Sound Plays the error sound Softwaretest CAUTION – For use by the development department only! 12Test program service manual 2100Q (is) 0.90...

  • Page 17: Battery

    CAUTION – For use by the development department only! Result of “Batt Test” (Voltage < 4.1 V shows “low battery!” message) 3.4 Analog  Select “Analog” in the Testprogram- Mainmenu  Confirm it with “OK” service manual 2100Q (is) 0.90 Test program13...

  • Page 18: Read Adc

    90° detector value [V] Meas Filt1 Second stage filter amplifier 90° detector value [V] Meas Filt2 90° detector value [V] Lamp/Offset Status of Lamp/ status of Offset ADC Int Sample time of analog / digital converter 14Test program service manual 2100Q (is) 0.90...

  • Page 19: Power

    CAUTION – For use by the development departments only! CAUTION – For use by the development departments only! 10x Average Cal.Curve CAUTION – For use by the development departments only! Dark Adj. CAUTION – For use by the development departments only! service manual 2100Q (is) 0.90 Test program15...

  • Page 20: Module

    Explanation of the items in the window: Display Explanation USB Module / When USB Module is detected, then “USB Module” is been shown Module not found SW Version (x.yyy) x: bootloaderversion yyy: firmwareversion 16Test program service manual 2100Q (is) 0.90...

  • Page 21: Inspection

    This is the Service Inspection, included the Hardware Check and the Service Insp Adjust/Calibration (see section 5.5 Service Inspection (after repair)) 3.7 Options  Select “Options” in the Testprogram- Mainmenu  Confirm it with “OK”  “Testprogram-Options” appears service manual 2100Q (is) 0.90 Test program17...

  • Page 22: Factory Setup

    (factory settings). All measurement data are deleted. SerialNumber A window opens, in which the serial number of the photometer can be entered / changed. 18Test program service manual 2100Q (is) 0.90...

  • Page 23: Update Lp

    Backup Makes a backup from the 2100Q (is) (see section 3.8.1 Backup) Restore Restores a saved backup from the 2100Q (is) (see section 3.8.2 Restore) Copy Logger Copies the logger file to the USB module (see section 3.8.3 Copy Logger) service manual 2100Q (is) 0.90...

  • Page 24: Backup

    Press “Exit” when the backup is complete Note: If “000” files are shown then the copy process was failed.  Connect the USB OTG Adapter (Module #7) with a PC. On the Module would create the folder “backup”. 20Test program service manual 2100Q (is) 0.90...

  • Page 25: Restore

    This function can help service personnel to identify errors more quickly, especially when it is not clear what is wrong or when customers’ are unable to provide sufficient information. service manual 2100Q (is) 0.90 Test program21...
  • Page 26 This is the logger of the module.  The log of the instrument is saved on the module in the folder “logger” as a text file with the name: “Logger_LPG439_ISO/EPA_S/N.txt” For example: “Logger_LPG439_ISO_09060C000005.txt”. 22Test program service manual 2100Q (is) 0.90...
  • Page 27 Bytes xxxx 12,xxxx Filesystem error xxxxx Explanation Delete Last Reading Delete Datalog Read/Seek Error Store Data Store Reading Log Store VerifyCalLog Compress Reading Log Compress VerifyCalLog Store Calibration [10] Compress Calibration History service manual 2100Q (is) 0.90 Test program23...
  • Page 28 CREATE_PAGE DELETE_PAGE CLEAR_PAGE SEND_PAGE GET_PIXEL PUT_PIXEL DRAW_LINE PAINT_RECT GET_PRINTER_STATUS SEND_STRING GET_BARCODE UPLOAD_STATUS SET_FW_FILENAME UPLOAD_FW F_OPEN F_CLOSE F_GET_VERSION F_INIT F_ENTER_FS F_RELEASE_FS F_FORMAT F_GET_FREE_SPACE F_MK_DIR F_CH_DIR F_RM_DIR F_GET_DRIVE F_CH_DRIVE F_GET_CWD F_GET_DCWD F_RENAME F_MOVE F_DELETE F_FILE_LENGTH 24Test program service manual 2100Q (is) 0.90...
  • Page 29 PRINTER_COMMAND_Q_FULL 0x00008000 SEM_PRINTER_PKT_OUT_OF_RANGE 0x00010000 GENERAL_COMMAND_Q_NOT_CREATED 0x00020000 FS_COMMAND_Q_NOT_CREATED 0x00040000 PRINTER_COMMAND_Q_NOT_CREATED 0x00100000 SEM_FS_MAIN_OUT_OF_RANGE 0x00200000 FS_NO_MESG_BLOCKS 0x00400000 FS_COMMAND_ACK_TIMEOUT 0x00800000 FS_COMMAND_NO_Q_SLOT 0x01000000 GM_SEM_ERROR 0x02000000 GM_MAILBOX_ERROR 0x04000000 GM_MAILBOX_TIMEOUT_ERROR 0x08000000 GM_QUEUE_ERROR 0x10000000 Q_OUT_OF_RANGE_CODE 0x20000000 CHECKSUM_ERROR_CODE 0x40000000 NO_MODULE_COM 0x80000000 OPCODE_OUT_OF_RANGE_CODE service manual 2100Q (is) 0.90 Test program25...
  • Page 30 Message error yyyy Explanation errFS filesystem message error timeoutFS filesystem message timeout general message error barcode message error prnt printer message error 26Test program service manual 2100Q (is) 0.90...
  • Page 31 Charge timeout (ChargeTime) Overtemperature (Temperature) 2;…c Overvoltage (BattChargeVoltage) 3;…V 107,xxxx Memory xxxx Explanation 1;… Flash CRC error (MemoryName) 2;… Filesystem CRC error (FileName) 3; … Filesystem access error (FileName) 4; - Filesystem format service manual 2100Q (is) 0.90 Test program27...

  • Page 32: Repairs

    4 Repairs 4.1 Lamp removing (only 2100Q) 1. Loosen the four screws from the lamp cover 2. Plug out the wires from the lamp with pressing the noses. 3. Remove the lamp, now. 4.2 Lamp installing (only 2100Q) 1. Plug in the Lamp 28Repairs...
  • Page 33 2. Note: Don‘t squash the wires 3. Replace the lamp cover service manual 2100Q (is) 0.90 Repairs29...

  • Page 34: Opening The Meter

    Only 2100Q: 1. Remove the Lamp (see section 4.1 Lamp removing (only 2100Q)) For 2100Q and 2100Q is 2. Remove the battery cover. 3. Remove the batteries, if they are installed. 4. Loosen the two screws (1) in the battery compartment 5.

  • Page 35: Main Board With Display

    2. Fold the Cap of the ESD shield out. Note: By fold the shield back, check that both conductive EMI Gaskets (7) are in place and contacts the ESD shield! service manual 2100Q (is) 0.90 Repairs31...
  • Page 36 5. Remove the main board (5) with display Note: By install the main board (5) both battery contacts (8) should be have enough springiness (min: 1.5 mm distance)! 32Repairs service manual 2100Q (is) 0.90...
  • Page 37 Note: By install the main board (5) the LED wires (9) should be have there place left from the optical bench! For 2100Q and 2100Q is 7. Disconnect the display. Note: It’s a zero force socket in use for the connection.

  • Page 38: Battery Contacts

    4.4 Main board with Display) 3. Pull the battery contact in the battery compartment. 4. Turn the housing 5. Lift the battery contact out of the housing Note: While inserts the contact press it outside 34Repairs service manual 2100Q (is) 0.90...

  • Page 39: Optical Bench

    5. Lift the top of the optical bench Note: By replacing the top don‘t squash the wires Return the turbidimeter to its original state by carrying out steps 1 to 5 in reverse order. service manual 2100Q (is) 0.90 Repairs35...

  • Page 40: Location Of Component In Beam Path

    15 – Detector 90° Cleaning the components: Note: Cleaning with ethanol, alcohol, or similarities, only the light filter (13)(only 2100Q) and the NG filter from the 180° detector(14)! Method 1: Cleaning with air: Settled dust can be blown off with a rubber bellows or an oil-free air gun or ionization gun.

  • Page 41: Inspection

    4707600 Oiling Cloth 126936 Silicone Oil 5.3.3 Description To coat the cell with a thin layer of oil apply a small bead of silicone oil from the top to the bottom of the cell. service manual 2100Q (is) 0.90 Inspection37...

  • Page 42: Calibration

    1 - Push the ON/OFF key to turn on the meter. 2 - Push the Calibration key to enter the Calibration mode. 3 - Push Options 4 - Chose Calibration Curves 5 - Push Select 38Inspection service manual 2100Q (is) 0.90...
  • Page 43 11 - Repeat Step 9 and 10 with the 100 NTU and 800 NTU StablCal Standard. Note: Gently invert each standard before inserting. 12 - Push Done to review the calibration details. service manual 2100Q (is) 0.90 Inspection39...
  • Page 44 It should be written in the Service Inspection Protocol! 18 - Push Done 19 - Insert the StablCal < 0.1 NTU standart 20 - Push Read 21 - The display shows the result. It should be written in the Service Inspection Protocol! 40Inspection service manual 2100Q (is) 0.90...

  • Page 45: Service Inspection (After Repair)

    Switch on the instrument with pressing continually the “setting” button and a short press on the “power” button. You are in the “Testprogram-Mainmenu”, now. Testprogram-Mainmenu Choose the menu point “Inspection” and confirm this with “OK”. service manual 2100Q (is) 0.90 Inspection41...
  • Page 46 Corrects the date (format dd.mm.yy), if it necessary, and confirms with “OK”. “OK” is available when the courser is by “yy” Time Corrects the time (format 24h hh:mm), if necessary. And confirm with “OK” 42Inspection service manual 2100Q (is) 0.90...
  • Page 47 Please select a good backlight illumination and then press “YES”. Description: LCD-Backlight will be checked by the operator. Operator checks if the Backlight can be set Bright/Dark by using the Up/Down pushbutton. service manual 2100Q (is) 0.90 Inspection43...
  • Page 48 Remark: Take care that battery contacts will establish reliable connection to mainboard. BattPowerModulLoad_V: (Typical-Value 0.13) Battery power supply will be tested by reading voltage at battery input port on mainboard ( P6/P7). The mainboard sends command via serial port to 44Inspection service manual 2100Q (is) 0.90...
  • Page 49 90 degree detector will be tested by calculated difference value between LampOn-Value and LampOFF-Value. The calculated difference value shall identify that 90 degree detector has been plugged to the mainboard. 90DegPoti0Poti99Diff_V: (Typical-Value 0.13) Calculated difference value 90 degree-detector for minimum gain service manual 2100Q (is) 0.90 Inspection45...
  • Page 50 -> Adjusted potentiometer value for Level 0. (0…99) 800NtuDarkL0180Deg_mV (Typical-Value 0.0) Dark reading for 180 degree detector. Dark reading value is been measured with Lamp switched ‘OFF’ and includes straylight of beam path; electrical 46Inspection service manual 2100Q (is) 0.90...
  • Page 51 Calculated difference between maximum value and minimum value of 12 single turbidity readings. Represents the stability of 800 NTU StablCal vial and instrument reading. Remark: This parameter is highly influenced by the performance of shaking the StablCal vial. service manual 2100Q (is) 0.90 Inspection47...
  • Page 52 Calculated difference between maximum value and minimum value of 12 single turbidity readings. Represents the stability of 100 NTU StablCal vial and instrument reading. Remark: This parameter is highly influenced by the performance of shaking the StablCal vial. 48Inspection service manual 2100Q (is) 0.90...
  • Page 53 Factor Adjust (90 degree detector preamplifier) Level 0 to Level 1: Value of 90 degree detector with higher gain (level 1). Reading is been calculated by 14 times average read. 20NtuAdjL1Factor (Typical-Value 1.0) Factor Adjust (90 degree detector preamplifier) Level 0 to Level 1: The service manual 2100Q (is) 0.90 Inspection49...
  • Page 54 StablCal vial. 1 NTU GELEX vial Adjust Sensor System (EPA) /(ISO) Please insert the Gelex vial ‘1 NTU’ in the right direction and close the lid. By closing the lid, the Adjust starts automatically 50Inspection service manual 2100Q (is) 0.90...
  • Page 55 Reading is been executed by 7 times average read. -> y2 The following IDs represent the value of both turbidity (ratio) readings for lower gain (level 1) and high gain (level 2). -> Second stage adjust service manual 2100Q (is) 0.90 Inspection51...
  • Page 56 Remark: Keep in mind that GELEX vial shows different turbidity values for different instruments. 1NtuReadTurbMinMaxRange_NTU Typical-Value 0.003 Calculated difference between maximum value and minimum value of 12 single turbidity readings. Represents the stability of instrument reading. 52Inspection service manual 2100Q (is) 0.90...
  • Page 57 Calculated difference between maximum value and minimum value of 12 single turbidity readings. Represents the stability of Dilution Water ‘DI’ StablCal vial and instrument reading. Remark: Please note that the ‘DI’ StablCal vial shall not be shaken before any reading! service manual 2100Q (is) 0.90 Inspection53...
  • Page 58 Calculated difference between maximum value and minimum value of 12 single turbidity readings. Represents the stability of 10 NTU StablCal vial and instrument reading. Remark: This parameter is highly influenced by the performance of shaking the StablCal vial. 54Inspection service manual 2100Q (is) 0.90...
  • Page 59 Service Inspection Protocol. Note: Within the filename is the S/N of the checked device. At a second inspection of the same device the file will be replaced. service manual 2100Q (is) 0.90 Inspection55...

  • Page 60: Spare Parts

    X StablCal 20 NTU Standard 2684901 X StablCal 100 NTU Standard 2660501 X StablCal 800 NTU Standard 2971205 X StablCal ampule calibration kit, 2100Q 2971210 X StablCal 100mL calibration kit, 2100Q 2971200 X StablCal 500mL calibration kit, 2100Q 1938004 or...

  • Page 61: Pictures

    Order No.: 2684801 StablCal 100 NTU Standard StablCal 800 NTU Standard Order No.: 2684901 Order No.: 2660501 StablCal ampule calibration kit, 2100Q StablCal 100mL calibration kit, 2100Q Order No.: 2971205 Order No.: 2971210 StablCal 500mL calibration kit, 2100Q 4 AA Alkaline batteries Order No.: 2971200...
  • Page 62 Blank Module Order No.: 2434706 Order No.: LZV797 Carrying Case, 2100Q, ASSY <0.1 NTU StablCal Ampule Order No.: 2971500 Order No.: 2684701 Module Cover Connector Cover, USB+Power Module Order No.: LZV824 Order No.: LZV825 58Spare parts service manual 2100Q (is) 0.90...
  • Page 63 Cap,2100Q,ASSY Rubber Foot, 2100Q, Set Order No.: LZV827 Order No.: LZV821 Lamp Cover, 2100Q, ASSY Battery Cover, 2100Q, Set LZV822 LZV823 Main Board EPA Main Board ISO Order No.: YAB110 Order No.: YAB111 service manual 2100Q (is) 0.90 Spare parts59...
  • Page 64 Enclosure Top EPA, ASSY Order No.: LZV830 Order No.: LZV831 Enclosure Top ISO, ASSY Optic EPA, ASSY Order No.: LZV832 Order No.: LZV833 Optic ISO, ASSY ESD Shield Order No.: LZV834 Order No.: LZV835 60Spare parts service manual 2100Q (is) 0.90...
  • Page 65 Service Kit, 2100Q LED Lamp 2100Q ISO, ASSY Order No.: LZV836 Order No.: LZV837 1 NTU Gelex vial Order No.: 2971401 service manual 2100Q (is) 0.90 Spare parts61...

  • Page 66: Test Aids And Devices

    4x LZM195 LZV813 USB OTG Adapter (Module #7) 2659405 StablCal Set 0.1,20,100,800 NTU sealed vials 2961701 10 NTU Verification Standard 2971401 1 NTU Gelex vial 4707600 Oiling Cloth 126936 Silicone Oil 62Test aids and devices service manual 2100Q (is) 0.90...

  • Page 67: Maintenance And Servicing Report

    Hach Lange GmbH Dear customer, Our certification according to DIN EN ISO 9001:2000 (Hach Lange GmbH) makes sure that all our equipment meets the requirements of these norms during the development, production and customer service. We have fixed within our quality management system that our test resources can be traced back by national standards, there where it is possible.

This manual is also suitable for:

2100q isLpg439.01.00002Lpg439.01.00012

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