Lexmark CX951 User Manual
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Lexmark CX951 User Manual

Lexmark CX951 User Manual

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Table of Contents

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CX951, CX950, XC9525, XC9535
MFPs
User's Guide 
March 2025
 
www.lexmark.com

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Summary of Contents for Lexmark CX951

  • Page 1   CX951, CX950, XC9525, XC9535 MFPs   User's Guide    www.lexmark.com March 2025  ...

  • Page 2: Table Of Contents

    User's Guide Contents Safety information Conventions ......................6 Product statements ....................6 Learn about the printer Finding information about the printer ..............11 Finding the printer serial number ................ 12 Printer configurations ..................13 Using the control panel ..................16 Home screen icons ..................... 17 Colors of the indicator light..................
  • Page 3 User's Guide Printing from a flash drive ................. 293 Configuring confidential jobs ................295 Printing confidential and other held jobs ............296 Printing a font sample list .................. 297 Printing a directory list..................297 Placing separator sheets in print jobs ............... 297 Canceling a print job ..................
  • Page 4 User's Guide Scanning to an FTP server ................318 Creating an FTP shortcut .................. 318 Scanning to a network folder................318 Configuring a network folder destination............319 Creating a network folder shortcut ..............319 Scanning to a flash drive................... 319 Printer menus Menu map ......................
  • Page 5 Faxing problems....................609 Scanning problems ....................611 Color quality problems ..................616 Contacting customer support ................618 Recycle and dispose Recycling Lexmark products ................619 Recycling Lexmark packaging ................619 Notices Product information ................... 620 Edition and legal notices ................... 620 Specifications ....................

  • Page 6: Safety Information

    Safety information   Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY Indicates a risk of injury.
  • Page 7 CAUTION—POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
  • Page 8 Safety information CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 9 Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
  • Page 10 Safety information Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children. Do not dispose of batteries in household trash or incinerate. Even used batteries may cause severe injury or death. Call a local poison control center for treatment information.

  • Page 11: Learn About The Printer

    Learn about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions See the setup documentation that came with the printer. Go to www.lexmark.com/downloads. • Printer software • Print or fax driver • Printer firmware •...

  • Page 12: Finding The Printer Serial Number

    In other countries and regions— See the printed warranty that came with the printer. Product Information Guide—See the  documentation that came with the printer or go to https://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number Open the tray.

  • Page 13: Printer Configurations

    Learn about the printer 2. Locate the serial number at the right side of the printer. Printer configurations Note: Make sure to configure the printer on a flat, sturdy, and stable surface.

  • Page 14: Basic Model

    Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep...
  • Page 15 Learn about the printer Hardware option Alternative hardware option Staple finisher • Offset stacker • Paper transport • Folding paper transport None 1500-sheet tray Optional 550-sheet None tray 2000-sheet tandem tray • 2 x 550-sheet tray • Cabinet Booklet finisher Staple, hole punch finisher Cannot be installed together with a booklet finisher or staple, hole punch finisher.

  • Page 16: Using The Control Panel

    Learn about the printer  Must be always installed directly under the printer and must not be installed  together with another optional 550-sheet tray. Must be always installed under the optional 550-sheet tray. Must be always installed together with an optional 550-sheet tray and one of the following: 2 x 550-sheet tray, 2000-sheet tandem tray, or cabinet. Using the control panel Control panel part Function...

  • Page 17: Home Screen Icons

    Learn about the printer Home screen icons Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Icon name Function User Show if a user is logged in to the printer. Displayed Show customized printer information information...

  • Page 18: Colors Of The Indicator Light

    Learn about the printer Colors of the indicator light Color of the indicator light Printer status The printer is off. Solid blue The printer is ready. Blinking blue The printer is printing or processing data. Blinking red The printer requires user intervention. Solid amber The printer is in Sleep mode.

  • Page 19: Selecting Paper

    Learn about the printer Selecting paper Paper guidelines Use the appropriate paper to prevent jams and help ensure trouble‑free printing. • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. •...

  • Page 20: Moisture Content

    Learn about the printer Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield points. Moisture content The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly.

  • Page 21: Using Recycled Paper

    While no official standard exists for office equipment use of paper, Lexmark uses European Standard EN 12281 as a minimum properties standard. To ensure breadth of testing, test paper includes 100% recycled papers from North America, Europe, and Asia, and tests are conducted at 8–80% relative humidity. Testing includes ...

  • Page 22: Supported Paper Sizes

    Learn about the printer Supported paper sizes Paper sizes supported by the basic configuration Paper size Orientation Standard Multipurpos Two‑sided  Automatic 550‑sheet  e feeder printing document tray feeder ✓ 4x6 Card Short‑edge  feed Long‑edge  feed ✓ ✓ ✓ ✓ Short‑edge  feed 105 x 148 Long‑edge ...
  • Page 23 Learn about the printer Paper size Orientation Standard Multipurpos Two‑sided  Automatic 550‑sheet  e feeder printing document tray feeder ✓ ✓ ✓ Statement Short‑edge  feed 139.7 x ✓ ✓ ✓ ✓ 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) ✓ ✓ ✓...
  • Page 24 Learn about the printer Paper size Orientation Standard Multipurpos Two‑sided  Automatic 550‑sheet  e feeder printing document tray feeder ✓ ✓ 12x18 Short‑edge  feed 304.8 x 457.2 mm (12.0 x 18.0 in.) ✓ ✓ SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) ✓...
  • Page 25 Learn about the printer Paper size Orientation Standard Multipurpos Two‑sided  Automatic 550‑sheet  e feeder printing document tray feeder ✓ ✓ Envelope Short‑edge  (Commerci feed al #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓ ✓ Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm...
  • Page 26 Learn about the printer Supports paper sizes ranging from 105 x 139.7 mm (4.13 x 5.5 in.) to 320 x 457.2 mm (12.6 x 18 in.). Supports paper sizes ranging from 105 x 128 mm (4.13 x 5.04 in.) to 297 x 432 mm (11.69 x 17.01 in.).
  • Page 27 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm (10.12 x 14.33 in.) ✓ ✓ Statement Short‑edge  feed 139.7 x 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) ✓...
  • Page 28 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray ✓ ✓ Ledger Short‑edge  feed 279.4 x 431.8 mm (11 x 17 in.) ✓ ✓ 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) ✓ ✓ SRA3 Short‑edge ...
  • Page 29 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray Envelope Short‑edge  (Commerci feed al #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓ ✓ Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) ✓...
  • Page 30 Learn about the printer Paper sizes supported by the output bins Note: Make sure that the paper transport and either of the staple, hole punch  finisher or booklet finisher are installed to the printer. Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin)
  • Page 31 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ ✓ ✓ Statement Short‑edge  feed 139.7 x ✓ ✓ ✓...
  • Page 32 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ ✓ SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) ✓...
  • Page 33 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ Envelope Short‑edge  (DL) feed 110 x 220 mm (4.33 x 8.66 in.) ✓ Envelope Short‑edge ...
  • Page 34 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ ✓ ✓ ✓ Short‑edge  feed 210 x ✓...
  • Page 35 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ ✓ ✓ ✓ Folio Short‑edge  feed 215.9 x 330.2 mm...
  • Page 36 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ Envelope Short‑edge  (Choukei feed 120 x 235 mm (4.75 x 9.25 in.)
  • Page 37 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ Envelope Short‑edge  (DL) feed 110 x 220 mm (4.33 x 8.66 in.)
  • Page 38 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) Long‑edge  feed ✓ ✓ ✓ Short‑edge  feed 105 x 148 mm Long‑edge  (4.13 x feed 5.83 in.) ✓ ✓ ✓...
  • Page 39 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ ✓ ✓ Executive Short‑edge  feed 184.2 x ✓ ✓ ✓ 266.7 mm Long‑edge  feed (7.25 x 10.5 in.) ✓...
  • Page 40 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ ✓ SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) ✓ Envelope Short‑edge  (Choukei #3) feed 120 x 235 mm (4.75 x...
  • Page 41 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top stapler/punch, transport bin) bin) offset bin) ✓ Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) ✓ Envelope Short‑edge  (DL) feed 110 x 220 mm...
  • Page 42 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ ✓ ✓ Short‑edge  feed 148 x ✓ ✓ ✓ 210 mm Long‑edge ...
  • Page 43 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ ✓ ✓ ✓ Letter Short‑edge  feed 215.9 x ✓ ✓...
  • Page 44 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ Envelope Short‑edge  (Choukei feed 120 x 235 mm (4.75 x 9.25 in.) ✓...
  • Page 45 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher (Finisher transport top bin) stapler/ booklet bin) bin) punch, offset bin) ✓ Envelope Short‑edge  (DL) feed 110 x 220 mm (4.33 x 8.66 in.) ✓...
  • Page 46 Learn about the printer Paper size Orientation Single Dual Dual Left Short‑edge  feed 105 x 148 mm Long‑edge  (4.13 x feed 5.83 in.) Short‑edge  feed 148 x 210 mm Long‑edge  (5.83 x feed 8.27 in.) ✓ ✓ ✓ Short‑edge  feed 210 x 297 mm ✓ ✓ ✓ Long‑edge  (8.27 x feed 11.7 in.) ✓...
  • Page 47 Learn about the printer Paper size Orientation Single Dual Dual Left ✓ ✓ Letter Short‑edge  feed 215.9 x ✓ ✓ 279.4 mm Long‑edge  feed (8.5 x 11 in.) ✓ ✓ Folio Short‑edge  feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓ ✓ Oficio Short‑edge  (Mexico) feed 215.9 x 340.4 mm (8.5 x 13.4 in.) ✓...
  • Page 48 Learn about the printer Paper size Orientation Single Dual Dual Left Hagaki Short‑edge  feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge  feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge  (Commercial feed 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm...
  • Page 49 Learn about the printer Paper size Orientation Single Dual Dual Left Envelope Short‑edge  (ISO C5) feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported by the staple, hole punch finisher Paper size Orientation Single Dual Dual Left 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed 105 x 148 mm Long‑edge feed (4.13 x 5.83 in.) Short‑edge feed...
  • Page 50 Learn about the printer Paper size Orientation Single Dual Dual Left ✓ ✓ ✓ Executive Short‑edge feed ✓ ✓ ✓ 184.2 x 266.7 mm Long‑edge feed (7.25 x 10.5 in.) ✓ ✓ ✓ Letter Short‑edge feed ✓ ✓ ✓ 215.9 x 279.4 mm Long‑edge feed (8.5 x 11 in.) ✓ ✓ ✓ Folio Short‑edge feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓...
  • Page 51 Learn about the printer Paper size Orientation Single Dual Dual Left B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge feed (Commercial #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge feed (Monarch 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope (DL) Short‑edge feed 110 x 220 mm (4.33 x 8.66 in.) Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.)
  • Page 52 Learn about the printer Paper size Orientation Single Dual Dual Left Short‑edge feed 148 x 210 mm Long‑edge feed (5.83 x 8.27 in.) ✓ ✓ ✓ Short‑edge feed ✓ ✓ ✓ 210 x 297 mm Long‑edge feed (8.27 x 11.7 in.) ✓ ✓ ✓ Short‑edge feed 297 x 420 mm (11.69 x 16.54 in.) ✓ ✓ ✓ JIS B5 Short‑edge feed ✓ ✓ ✓ 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.)
  • Page 53 Learn about the printer Paper size Orientation Single Dual Dual Left ✓ ✓ ✓ Legal Short‑edge feed 215.9 x 355.6 mm (8.5 x 14 in.) ✓ ✓ ✓ Ledger Short‑edge feed 279.4 x 431.8 mm (11 x 17 in.) 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed...
  • Page 54 Learn about the printer Paper size Orientation Single Dual Dual Left Envelope Short‑edge feed (Monarch 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope (DL) Short‑edge feed 110 x 220 mm (4.33 x 8.66 in.) Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported for punch jobs Paper sizes supported by the staple, hole punch finisher Paper size Orientation Two-hole...
  • Page 55 Learn about the printer Paper size Orientation Two-hole Three-hole Four-hole ✓ ✓ ✓ Short‑edge feed 297 x 420 mm (11.69 x 16.54 in.) ✓ JIS B5 Short‑edge feed 182 x 257 mm ✓ ✓ ✓ Long‑edge feed (7.17 x 10.1 in.) ✓ ✓ ✓ JIS B4 Short‑edge feed 257 x 364 mm (10.12 x 14.33 in.) ✓ Statement Short‑edge feed ✓ 139.7 x 215.9 mm Long‑edge feed (5.5 x 8.5 in.) ✓...
  • Page 56 Learn about the printer Paper size Orientation Two-hole Three-hole Four-hole 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge feed...
  • Page 57 Learn about the printer Paper size Orientation Two-hole Three-hole Four-hole Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported by the booklet finisher Paper size Orientation Two-hole Three-hole Four-hole 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed 105 x 148 mm Long‑edge feed (4.13 x 5.83 in.)
  • Page 58 Learn about the printer Paper size Orientation Two-hole Three-hole Four-hole ✓ Statement Short‑edge feed ✓ 139.7 x 215.9 mm Long‑edge feed (5.5 x 8.5 in.) ✓ Executive Short‑edge feed ✓ ✓ ✓ 184.2 x 266.7 mm Long‑edge feed (7.25 x 10.5 in.) ✓ Letter Short‑edge feed ✓ ✓ ✓ 215.9 x 279.4 mm Long‑edge feed (8.5 x 11 in.) ✓ Folio Short‑edge feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓...
  • Page 59 Learn about the printer Paper size Orientation Two-hole Three-hole Four-hole Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge feed (Commercial #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge feed (Monarch 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope (DL) Short‑edge feed 110 x 220 mm (4.33 x 8.66 in.) Envelope (ISO C4) Short‑edge feed...
  • Page 60 Learn about the printer Paper sizes supported for fold jobs Paper sizes supported by the folding paper transport Paper size Orientation Folding paper transport only Z-fold half C-fold Z-fold V-fold sheet Standard bin 4x6 Card Short‑edge  feed Long‑edge  feed Short‑edge  feed 105 x 148 mm...
  • Page 61 Learn about the printer Paper size Orientation Folding paper transport only Z-fold half C-fold Z-fold V-fold sheet Standard bin ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm (10.12 x 14.33 in.) Statement Short‑edge  feed 139.7 x 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) Executive Short‑edge ...
  • Page 62 Learn about the printer Paper size Orientation Folding paper transport only Z-fold half C-fold Z-fold V-fold sheet Standard bin ✓ ✓ ✓ ✓ Ledger Short‑edge  feed 279.4 x 431.8 mm (11 x 17 in.) 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge ...
  • Page 63 Learn about the printer Paper size Orientation Folding paper transport only Z-fold half C-fold Z-fold V-fold sheet Standard bin Envelope Short‑edge  (Commerci feed al #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge  (Commerci feed al #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope...
  • Page 64 Learn about the printer Paper sizes supported by the paper transport and booklet finisher Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Standard bin, bin 1, Bin 2 bin 2 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed 105 x 148 mm Long‑edge feed (4.13 x 5.83 in.) Short‑edge feed 148 x 210 mm...
  • Page 65 Learn about the printer Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Standard bin, bin 1, Bin 2 bin 2 ✓ ✓ Letter Short‑edge feed 215.9 x 279.4 mm Long‑edge feed (8.5 x 11 in.) ✓ ✓ Folio Short‑edge feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓ ✓ Oficio (Mexico) Short‑edge feed 215.9 x 340.4 mm (8.5 x 13.4 in.)
  • Page 66 Learn about the printer Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Standard bin, bin 1, Bin 2 bin 2 B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge feed (Commercial #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge feed (Monarch 7‑3/4)
  • Page 67 Learn about the printer Paper sizes supported by the folding paper transport and staple, hole punch finisher Paper size Orientation Folding paper transport + Staple, hole punch finisher Z-fold half C-fold Z-fold V-fold sheet Bin 2 Standard bin, bin 2 4x6 Card Short‑edge  feed Long‑edge  feed Short‑edge  feed 105 x 148 mm...
  • Page 68 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher Z-fold half C-fold Z-fold V-fold sheet Bin 2 Standard bin, bin 2 ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm (10.12 x 14.33 in.) Statement Short‑edge  feed 139.7 x 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) Executive...
  • Page 69 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher Z-fold half C-fold Z-fold V-fold sheet Bin 2 Standard bin, bin 2 ✓ ✓ ✓ ✓ Ledger Short‑edge  feed 279.4 x 431.8 mm (11 x 17 in.) ✓ 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) ✓...
  • Page 70 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher Z-fold half C-fold Z-fold V-fold sheet Bin 2 Standard bin, bin 2 Envelope Short‑edge  (Commerci feed al #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge  (Commerci feed al #10) 104.8 x 241.3 mm (4.12 x 9.5 in.)
  • Page 71 Learn about the printer Paper sizes supported by the folding paper transport and booklet finisher Paper size Orientation Folding paper transport + Booklet finisher Z-fold V-fold C-fold Z-fold half V-fold multiple sheet Standard Standard bin, bin Bin 3 Bin 3 bin, bin Bin 2 1, bin 2,...
  • Page 72 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Z-fold V-fold C-fold Z-fold half V-fold multiple sheet Standard Standard bin, bin Bin 3 Bin 3 bin, bin Bin 2 1, bin 2, 1, bin 3 bin 3 ✓...
  • Page 73 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Z-fold V-fold C-fold Z-fold half V-fold multiple sheet Standard Standard bin, bin Bin 3 Bin 3 bin, bin Bin 2 1, bin 2, 1, bin 3 bin 3 ✓...
  • Page 74 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Z-fold V-fold C-fold Z-fold half V-fold multiple sheet Standard Standard bin, bin Bin 3 Bin 3 bin, bin Bin 2 1, bin 2, 1, bin 3 bin 3 Short‑edge ...
  • Page 75 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Z-fold V-fold C-fold Z-fold half V-fold multiple sheet Standard Standard bin, bin Bin 3 Bin 3 bin, bin Bin 2 1, bin 2, 1, bin 3 bin 3 Envelope Short‑edge ...
  • Page 76 Learn about the printer Paper size Orientation Offset stacker Staple finisher ✓ ✓ Short‑edge feed 297 x 420 mm (11.69 x 16.54 in.) ✓ ✓ JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.) ✓ ✓ JIS B4 Short‑edge feed 257 x 364 mm (10.12 x 14.33 in.) ✓ Statement Short‑edge feed ✓ 139.7 x 215.9 mm Long‑edge feed (5.5 x 8.5 in.) ✓...
  • Page 77 Learn about the printer Paper size Orientation Offset stacker Staple finisher 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) ✓ Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) ✓ Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) ✓ B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) ✓ Envelope Short‑edge feed (Commercial #9)
  • Page 78 Learn about the printer Paper size Orientation Offset stacker Staple finisher ✓ Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) ✓ Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Universal ✓ ✓  Supports paper sizes ranging from 90 x 148 mm (3.55 x 5.83 in.) to 320 x 600 mm (12.59  x 23.62 in.).  Supports paper sizes ranging from 148 x 148 mm (5.83 x 5.83 in.) to 297 x 431.8 mm  (11.69 x 17 in.). Paper sizes supported by the output bins Paper size Orientation Paper transport + Paper transport +...
  • Page 79 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole punch Booklet finisher finisher Bin 1 ✓ ✓ JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.) ✓ ✓ JIS B4 Short‑edge feed 257 x 364 mm (10.12 x 14.33 in.) ✓ ✓ Statement Short‑edge feed ✓...
  • Page 80 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole punch Booklet finisher finisher Bin 1 ✓ ✓ 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.)
  • Page 81 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole punch Booklet finisher finisher Bin 1 Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Universal ✓ ✓  Supports paper sizes ranging from 139.7 x 148 mm (5.5 x 5.83 in.) to 304.8 x 600 mm  (12 x 23.62 in.).  Supports paper sizes ranging from 125 x 148 mm (4.93 x 5.83 in.) to 304.8 x 457.2 mm  (12 x 18 in.). Paper sizes supported by the output bins (with folding paper transport) Paper size Orientation...
  • Page 82 Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + Booklet hole punch finisher finisher Bin 1 ✓ ✓ Short‑edge feed 297 x 420 mm (11.69 x 16.54 in.) ✓ ✓ JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.) ✓ ✓ JIS B4 Short‑edge feed 257 x 364 mm...
  • Page 83 Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + Booklet hole punch finisher finisher Bin 1 ✓ ✓ Ledger Short‑edge feed 279.4 x 431.8 mm (11 x 17 in.) ✓ ✓ 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge feed...

  • Page 84: Supported Paper Weights

    Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + Booklet hole punch finisher finisher Bin 1 Envelope (DL) Short‑edge feed 110 x 220 mm (4.33 x 8.66 in.) Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Universal ✓...
  • Page 85 Learn about the printer Paper type Standard Multipurpose Two‑sided  Automatic 550‑sheet tray feeder printing document feeder ✓ ✓ ✓ ✓ Recycled ✓ ✓ ✓ Glossy ✓ ✓ ✓ Heavy glossy ✓ ✓ Labels ✓ ✓ Vinyl labels ✓ ✓ ✓ ✓ Bond ✓...
  • Page 86 Learn about the printer Paper type Optional 550- 2 x 550‑sheet  2000‑sheet  1500‑sheet tray sheet tray tray tandem tray ✓ ✓ Envelope ✓ ✓ Rough envelope ✓ ✓ ✓ ✓ Letterhead ✓ ✓ ✓ ✓ Preprinted ✓ ✓ ✓ ✓ Colored paper ✓ ✓...
  • Page 87 Learn about the printer Paper type Folding paper transport + Staple, hole punch finisher Standard bin Bin 1 (Finisher Bin 2 (Paper (Finisher top bin) stapler/punch, transport bin) offset bin) ✓ ✓ ✓ Heavy paper ✓ ✓ ✓ Rough cotton ✓...
  • Page 88 Learn about the printer Paper types supported by the folding paper transport, offset stacker, staple finisher Paper type Folding paper Offset stacker Staple finisher transport only ✓ ✓ ✓ Plain paper ✓ ✓ ✓ Card stock ✓ ✓ ✓ Recycled ✓...
  • Page 89 Learn about the printer Paper type Finisher top bin (Standard bin) Offset Hole punch Staple Fold Labels Vinyl labels ✓ ✓ Bond ✓ ✓ Letterhead ✓ ✓ Preprinted ✓ ✓ Colored paper ✓ ✓ Light paper ✓ Heavy paper ✓ Rough cotton ✓...

  • Page 90: Additional Printer Features And Support

    Learn about the printer Additional printer features and support Supported applications Application Printer models Scan Center CX950, CX951, MX953, XC9525, XC9535 Display Customization CX950, CX951, MX953, XC9525, XC9535 Customer Support XC9525, XC9535 Device Quotas XC9525, XC9535 Cloud Connector XC9525, XC9535...

  • Page 91: Set Up, Install, And Configure

    Set up, install, and configure   Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...

  • Page 92: Printer Ports

    Set up, install, and configure 355 mm (14 in.) Rear 203 mm (8 in.) Right side 574 mm (22.6 in.) Front 338 mm (13.3 in.) Left side 152 mm (6 in.) Printer ports CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 93 Set up, install, and configure CAUTION—POTENTIAL INJURY To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

  • Page 94: Configuring Apps And Solutions

    Set up, install, and configure Printer port Function USB printer port Connect the printer to a computer. Ethernet port Connect the printer to a network. Power cord socket Connect the printer to a properly grounded electrical outlet. Configuring apps and solutions Setting up Scan Center From the control panel, select Scan Center.

  • Page 95: Configuring Bookmarks

    Set up, install, and configure Running a slide show from a flash drive Insert a flash drive into the USB port. From the control panel, select Slideshow. Note: You can remove the flash drive after the slide show starts, but the images are not stored in the printer.
  • Page 96 Set up, install, and configure Open a web browser, and then type the printer IP address in the address field. Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 97: Setting Up And Using The Accessibility Features

    Set up, install, and configure Note: You can assign one or more contacts to the group. Click Save. Setting up and using the accessibility features Activating Voice Guidance From the home screen In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.

  • Page 98: Navigating The Screen Using Gestures

    Set up, install, and configure Navigating the screen using gestures Notes • Most of the gestures are applicable only when Voice Guidance is activated. • Use a physical keyboard to type characters and adjust certain settings. Gesture Function Swipe left then up using one finger Launch or exit Accessibility mode.
  • Page 99 Set up, install, and configure Gesture Function Double‑tap the home icon using two fingers Deactivate the Accessibility mode. Triple‑tap using one finger Zoom in or zoom out text and images. Note: Enable Magnification mode to use the zoom feature.
  • Page 100 Set up, install, and configure Gesture Function Swipe right or swipe down using one finger Move to the next item on the screen.
  • Page 101 Set up, install, and configure Gesture Function Swipe left or swipe up using one finger Move to the previous item on the screen. Swipe up then down using one finger Move to the first item on the screen.
  • Page 102 Set up, install, and configure Gesture Function Access parts of the zoomed image that are beyond the limit of the screen. Notes • Use two fingers to drag a zoomed image. • Enable Magnification mode to use the pan gesture. Swipe up then right using one finger Increase the volume.

  • Page 103: Using The Onscreen Keyboard

    Set up, install, and configure Gesture Function Swipe up then left using one finger Exit an application and return to the home screen. Swipe down then left using one finger Go back to the previous setting. Using the on‑screen keyboard When the on‑screen keyboard appears, do one or more of the following: • Touch a key to announce and type the character in the field. •...

  • Page 104: Adjusting The Voice Guidance Speech Rate

    Set up, install, and configure Note: For printer models without built-in speakers, use headphones to hear the message. Using two fingers, do the following: Note: If the gesture does not work, then apply more pressure. Touch Magnification mode. Touch OK. Note: If the gesture does not work, then apply more pressure.

  • Page 105: Enabling Spoken Passwords Or Personal Identification Numbers

    Set up, install, and configure Notes • If Quiet Mode is enabled, then the audible alerts are turned off. This setting also slows the printer performance. • The volume resets to the default value after the user exits the Accessibility mode or when the printer wakes from Sleep or Hibernate mode.
  • Page 106 An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more  information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. For more information, see Finding the printer serial number on page...
  • Page 107 Set up, install, and configure Notes ◦ View the printer IP address on the control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. ◦ If you are using a proxy server, then temporarily disable it to load the web page correctly.

  • Page 108: Setting Up Fax Using A Standard Telephone Line

    Set up, install, and configure From the Fax Mode menu, select Fax Server, and then click Save. Click Fax Server Setup. In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax provider domain. Notes ◦...
  • Page 109 Set up, install, and configure Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog telephone wall jack. Notes •...
  • Page 110 Set up, install, and configure Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the answering machine to the telephone port of the printer. Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer.

  • Page 111: Setting Up Fax In Countries Or Regions With Different Telephone Wall Jacks And Plugs

    Set up, install, and configure Notes • If you have only one telephone number on your line, then set the printer to receive faxes automatically. • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

  • Page 112: Connecting To A Distinctive Ring Service

    Set up, install, and configure Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the  wall jack. Note: If you want to connect another device with a non‑RJ‑11 connector to the  same wall jack, then connect it directly to the telephone adapter.

  • Page 113: Loading Paper And Specialty Media

    Set up, install, and configure Configuring daylight saving time From the control panel, navigate to Settings > Device > Preferences > Date and Time > Configure. In the Time Zone menu, select (UTC+user) Custom. In the Configure menu, select UTC Offset. Configure the settings.
  • Page 114 Set up, install, and configure Note: To avoid jams, do not open trays while the printer is busy. Adjust the guides to match the size of the paper that you are loading. Notes ◦ Use the indicators on the bottom of the tray to position the guides. ◦...
  • Page 115 Set up, install, and configure Load the paper stack with the printable side faceup. Notes ◦ Do not slide paper into the tray. ◦ Make sure that the side guides fit snugly against the paper. ◦ Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.
  • Page 116 Set up, install, and configure Without an optional finisher With an optional finisher One‑sided, long‑edge printing One‑sided, long‑edge printing One‑sided, short‑edge printing One‑sided, short‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, short‑edge printing Two‑sided, short‑edge printing When loading prepunched paper, do any of the following: Without an optional finisher With an optional finisher One‑sided, long‑edge printing One‑sided, long‑edge printing...
  • Page 117 Set up, install, and configure Without an optional finisher With an optional finisher One‑sided, short‑edge printing One‑sided, short‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, short‑edge printing Two‑sided, short‑edge printing Loading the 2000-sheet tandem tray CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Open the tray.
  • Page 118 Set up, install, and configure Flex, fan, and align the paper edges before loading. Load the paper stack to the right tray insert with the printable side faceup. Notes ◦ Do not slide paper into the tray. ◦ Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.
  • Page 119 Set up, install, and configure 6. Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the pages are rotated to 180° when printed. When loading letterhead for one-sided printing, load it faceup with the header toward the front of the tray.
  • Page 120 Set up, install, and configure Loading the 1500-sheet tray CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Open door K. Note: To avoid jams, do not open trays while the printer is busy. Flex, fan, and align the paper edges before loading.
  • Page 121 Set up, install, and configure Notes ◦ Do not slide paper into the tray. ◦ Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams. Close door K. If necessary, set the paper size and type to match the paper loaded in the tray. When loading letterhead for one-sided printing, load it facedown with the header toward the rear of the printer.
  • Page 122 Set up, install, and configure When loading a different paper size, make sure to adjust the guides. Do the following: Using a flat‑head screwdriver, remove the screws from the paper guides. Remove the paper guides. Align the paper guides to match the size of the paper that you are loading.

  • Page 123: Loading The Multipurpose Feeder

    Set up, install, and configure Install the screws on the paper guides. Loading the multipurpose feeder Open the multipurpose feeder.
  • Page 124 Set up, install, and configure Adjust the side guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper. Note: Make sure that the side guides fit snugly against the paper. ◦...
  • Page 125 Set up, install, and configure Without a finisher With a finisher One‑sided, long‑edge printing One‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing ◦ When loading prepunched paper, do either of the following: Without a finisher With a finisher One‑sided, long‑edge printing One‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing For envelopes Load envelope with the flap faceup toward the rear of the printer. Load European envelope with the flap faceup entering the multipurpose feeder first.

  • Page 126: Linking Trays

    Set up, install, and configure Note: When a finisher is installed, the pages are rotated to 180° when printed. Linking trays Open a web browser, and then type the printer IP address in the address field. Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

  • Page 127: Installing And Updating Software, Drivers, And Firmware

    Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Configuration tab.
  • Page 128 Set up, install, and configure • Connect the printer and the computer to the same network. For more information on connecting the printer to a network, see Connecting the printer to a Wi‑Fi network on page 284. • Connect the computer to the printer. For more information, see Connecting a computer to the printer on page 287.

  • Page 129: Exporting A Configuration File

    Notes ◦ To use the Macintosh print driver, select either AirPrint or Secure AirPrint. ◦ If you want custom printing features, then select the Lexmark print driver. To install the driver, see Installing the printer software on page 127. Add the printer.

  • Page 130: Adding Available Options In The Print Driver

    Set up, install, and configure Note: The files are either saved in a ZIP or CSV format. Click Import. Adding available options in the print driver For Windows users Open the printers folder. Select the printer that you want to update, and then do either of the following: ◦...

  • Page 131: Using The Control Panel

    Set up, install, and configure Look for Base. Note: The firmware version appears as sets of letters and numbers separated by periods. For example, ABCDE.123.123. Using the control panel Navigate to Settings › Device › About this printer. Look for Firmware Version. Note: The firmware version appears as sets of letters and numbers separated by periods.
  • Page 132 Set up, install, and configure From the home screen, navigate to the notification center, and then select Firmware update available. Select Install now. The printer restarts automatically after the update. Using the Settings menu From the control panel, navigate to Settings › Device. Depending on your printer model, select Update firmware or Firmware Update.
  • Page 133 Set up, install, and configure Using the update button Open a web browser, and then type the printer IP address in the address field. Notes ◦ The IP address appears as four sets of numbers separated by periods. For example, 123.123.123.123. ◦...

  • Page 134: Installing Hardware Options

    Set up, install, and configure Updating the firmware using a flash drive Notes • Before you begin, make sure that you have downloaded the firmware and saved it on your computer or flash drive. For more information, see Downloading the printer firmware on page 131.
  • Page 135 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional 550‑sheet tray. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it. Attach the right tray cover. Pull out the 550‑sheet tray insert.
  • Page 136 Set up, install, and configure Remove the upper tray cover. Remove the screws. Attach the lower tray cover.
  • Page 137 Set up, install, and configure Install the screws. Attach the upper tray cover. Insert the 550‑sheet tray insert. Remove the cover under the right side of the printer.
  • Page 138 Set up, install, and configure Align the printer with the 550‑sheet tray, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or  more people to lift it safely. Pull out the standard tray insert.
  • Page 139 Set up, install, and configure Secure the 550‑sheet tray to the printer. Insert the standard tray insert.
  • Page 140 Set up, install, and configure Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 141 Set up, install, and configure Installing the 2 x 550-sheet tray CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 142 Set up, install, and configure Unpack the 2 x 550‑sheet tray. Lock the caster to keep the 2 x 550‑sheet tray from moving. Align the 550‑sheet tray with the 2 x 550‑sheet tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it. Pull out the 550‑sheet tray insert.
  • Page 143 Set up, install, and configure Secure the 550‑sheet tray to the 2 x 550‑sheet tray. Insert the 550‑sheet tray insert.
  • Page 144 Set up, install, and configure Secure the rear part of the 550‑sheet tray to the 2 x 550‑sheet tray. Remove the cover under the right side of the printer.
  • Page 145 Set up, install, and configure Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray insert.
  • Page 146 Set up, install, and configure Secure the 550‑sheet tray to the printer. Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer.
  • Page 147 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 148 Set up, install, and configure Notes • This option must be installed together with an optional 550‑sheet tray. Placed this  option at the bottom of the configuration. • If a 550‑sheet tray is already installed, uninstall the tray, remove the tray side cover,  remove the lower tray cover, and then place the tray on top of this option. • This task requires a flat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Unpack the tandem tray, and then remove all the packing material.
  • Page 149 Set up, install, and configure Align the 550‑sheet tray with the tandem tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it. Pull out the 550‑sheet tray insert.
  • Page 150 Set up, install, and configure Secure the 550‑sheet tray to the tandem tray. Insert the tray insert. Secure the rear part of the 550‑sheet tray to the tandem tray.
  • Page 151 Set up, install, and configure Remove the cover under the right side of the printer. Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
  • Page 152 Set up, install, and configure Pull out the standard tray. Secure the 550‑sheet tray to the printer.
  • Page 153 Set up, install, and configure Insert the tray. Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...

  • Page 154: Installing The Cabinet

    Set up, install, and configure Add the tray in the print driver to make it available for print jobs. For more information, see Adding available options in the print driver on page 130. Installing the cabinet CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 155 Set up, install, and configure Lock the caster to keep the cabinet from moving. Attach the side cover of the 550‑sheet tray.
  • Page 156 Set up, install, and configure Align the tray with the cabinet, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it. Pull out the tray insert. Secure the tray to the cabinet.
  • Page 157 Set up, install, and configure Insert the tray insert. Secure the rear part of the tray to the cabinet. Remove the cover under the right side of the printer. Align the printer with the cabinet and the tray, and then lower it into place.
  • Page 158 Set up, install, and configure CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray insert. Secure the 550‑sheet tray to the printer. Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer.
  • Page 159 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 160 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Remove the connection cover. Note: Do not throw away the cover. Remove the port cover.
  • Page 161 Set up, install, and configure Note: Do not throw away the cover. Remove the screw caps from the printer. Note: Do not throw away the screw caps. Unpack the 1500‑sheet tray. Install the screws for the mounting bracket.
  • Page 162 Set up, install, and configure Attach the mounting bracket to the printer. Note: Use the mounting bracket and screws that came with the 1500‑sheet tray. Install the remaining screws.
  • Page 163 Set up, install, and configure Install the 1500‑sheet tray. Connect the tray cable to the printer.
  • Page 164 Set up, install, and configure 12. Attach the tray cable cover.
  • Page 165 Set up, install, and configure Slide the 1500‑sheet tray toward the printer. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.

  • Page 166: Installing The Staple Finisher

    Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see Adding available options in the print driver on page 130.
  • Page 167 Set up, install, and configure Unpack the staple finisher, and then remove all the packing material. Install the feed guide. Remove the standard bin. Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position.
  • Page 168 Set up, install, and configure Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller. Note: Do not throw away the roller. Insert the feed roller that came with the staple finisher until it clicks into place.
  • Page 169 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 170 Set up, install, and configure Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 171 Set up, install, and configure Remove the inner bin cover. Note: Do not throw away the cover. Align, and then insert the inner bin cover that came with the staple finisher.
  • Page 172 Set up, install, and configure 14. Install the screws to the inner bin cover.
  • Page 173 Set up, install, and configure 15. Attach the staple finisher slider.
  • Page 174 Set up, install, and configure Insert the staple finisher. Install the mounting bracket to secure the finisher to the printer. Note: Use the screw that came with the finisher.
  • Page 175 Set up, install, and configure Attach the left rear cover, and then slide the staple finisher to the left. Attach the left upper trim cover that came with the finisher. Insert the staple cartridge into the finisher until it clicks into place.
  • Page 176 Set up, install, and configure Close the front door, and then slide the finisher toward the printer. Connect the option cable to the printer. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.
  • Page 177 Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Turn on the printer. Add the finisher in the print driver to make it available for print jobs. For more information, Adding available options in the print driver on page 130.
  • Page 178 Set up, install, and configure Unpack the offset stacker, and then remove all the packing material. Attach the inner rear cover to the offset stacker. Remove the standard bin.
  • Page 179 Set up, install, and configure Note: Do not throw away the bin. Remove the paper transport connector cover. Note: Do not throw away the cover. Before installing the option, place the exit bin flag into the closed position.
  • Page 180 Set up, install, and configure 8. Align, and then install the offset stacker to the printer. Note: Make sure that the parts are securely attached and aligned to the printer.
  • Page 181 Set up, install, and configure Attach the protective strips of the offset stacker to the printer. Place the exit bin flag into the open position.
  • Page 182 Set up, install, and configure Attach the bin flag cover until it clicks into place. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 183 Set up, install, and configure Installing the folding paper transport CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 184 Set up, install, and configure Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller.
  • Page 185 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
  • Page 186 Set up, install, and configure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 187 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 188 Set up, install, and configure Remove the inner bin cover. Note: Do not throw away the screw and cover. Align, and then insert the inner bin cover that came with the option.
  • Page 189 Set up, install, and configure 15. Install the screws to the inner bin cover.
  • Page 190 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 191 Set up, install, and configure Open door F, and then tighten the screws. Close door F. Attach the metal bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
  • Page 192 Set up, install, and configure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F. Install the screws into the option.
  • Page 193 Set up, install, and configure Attach the left rear cover. Open the front door, and then attach the cover to the left side of the printer. Close the front door. Raise the bin flap, and then align and attach the option bin.
  • Page 194 Set up, install, and configure Install the screws to the option bin. Attach the trim cover.
  • Page 195 Set up, install, and configure Connect the option cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 196 Set up, install, and configure Installing the staple, hole punch finisher and paper transport option CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 197 Set up, install, and configure Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller.
  • Page 198 Set up, install, and configure 7. Insert the feed roller that came with the paper transport until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
  • Page 199 Set up, install, and configure Attach the cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 200 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover. Remove the cover. Note: Do not throw away the cover.
  • Page 201 Set up, install, and configure Attach the metal bracket. Insert the paper transport.
  • Page 202 Set up, install, and configure Open handle G, and then install the screw into the front of the paper transport. Close handle G. Install the screw into the rear of the paper transport.
  • Page 203 Set up, install, and configure Open the front door, and then attach the cover that came with the paper transport to the left side of the printer. Close the front door. Unpack the staple, hole punch finisher. Install the stabilizer.
  • Page 204 Set up, install, and configure Remove the pieces of tape around the finisher. Attach the bracket to the finisher. Attach the foam tape to the finisher.
  • Page 205 Set up, install, and configure 25. Attach the feed guide to the finisher.
  • Page 206 Set up, install, and configure Attach the bin to the finisher. Open the finisher door, and then insert the hole punch box.
  • Page 207 Set up, install, and configure Place the bin extender into the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used. Close the finisher door. Attach the mounting bracket to the printer.
  • Page 208 Set up, install, and configure Note: Make sure that the screws are aligned to the markers on the mounting bracket. Attach the metal bracket that came with the paper transport to the printer. Open the finisher door, remove the screw, and then pull the finisher lock.
  • Page 209 Set up, install, and configure Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 210 Set up, install, and configure Connect the finisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 211 Set up, install, and configure Installing the staple, hole punch finisher and folding paper transport CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 212 Set up, install, and configure Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller.
  • Page 213 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
  • Page 214 Set up, install, and configure Attach the cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 215 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 216 Set up, install, and configure Remove the inner bin cover. Note: Do not throw away the screw and cover. Align, and then insert the inner bin cover that came with the folding paper transport.
  • Page 217 Set up, install, and configure 15. Install the screws to the inner bin cover.
  • Page 218 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 219 Set up, install, and configure Open door F, and then tighten the screws. Close door F. Attach the bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
  • Page 220 Set up, install, and configure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F. Install the screws into the option.
  • Page 221 Set up, install, and configure Attach the left rear cover. Unpack the staple, hole punch finisher. Install the stabilizer. Remove the pieces of tape around the finisher. Attach the bracket to the finisher.
  • Page 222 Set up, install, and configure 29. Attach the foam tape to the finisher. Note: Remove the small portion of foam on the right side of the finisher.
  • Page 223 Set up, install, and configure Attach the feed guide to the finisher. Attach the bin to the finisher.
  • Page 224 Set up, install, and configure Open the finisher door, and then insert the hole punch box. Place the bin extender into the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used.
  • Page 225 Set up, install, and configure Close the finisher door. Raise the bin flap, and then align and attach the cover to the option. Install the screws.
  • Page 226 Set up, install, and configure Open the front door, and then attach the trim cover that came with the option. Loosely attach a screw to the printer. Align the mounting bracket to the screw.
  • Page 227 Set up, install, and configure Loosely attach screws into the mounting bracket. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 228 Set up, install, and configure Open the finisher door, remove the screw, and then pull the finisher lock. Connect the option cable to the printer.
  • Page 229 Set up, install, and configure Connect the finisher cable to the option. Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 230 Set up, install, and configure Close the finisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 231 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the paper transport. Remove the standard bin. Note: Do not throw away the bin.
  • Page 232 Set up, install, and configure Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller. Note: Do not throw away the roller. Insert the feed roller that came with the paper transport until it clicks into place.
  • Page 233 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 234 Set up, install, and configure Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
  • Page 235 Set up, install, and configure Note: Do not throw away the cover. Remove the cover. Note: Do not throw away the cover. Attach the metal bracket.
  • Page 236 Set up, install, and configure Insert the paper transport. Open handle G, and then install the screw into the front of the paper transport.
  • Page 237 Set up, install, and configure Close handle G. Install the screw into the rear of the paper transport. Open the front door, and then attach the cover that came with the paper transport to the left side of the printer.
  • Page 238 Set up, install, and configure Close the front door. Unpack the booklet finisher, and then remove all the packing material. Attach the bracket to the finisher. Attach the foam tape to the finisher.
  • Page 239 Set up, install, and configure 23. Attach the feed guide to the finisher.
  • Page 240 Set up, install, and configure Attach the upper bin to the finisher. Raise the bin flap, and then attach the lower bin to the finisher. Open the finisher door. Remove the packing material from the hole punch box, and then insert it into the finisher.
  • Page 241 Set up, install, and configure Place the bin extender on the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used. Attach the basket to the rear of the finisher.
  • Page 242 Set up, install, and configure Close the finisher door. Loosely attach a screw to the printer. Align the mounting bracket to the screw. Loosely attach screws to the mounting bracket.
  • Page 243 Set up, install, and configure Attach the bracket that came with the paper transport to the printer. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 244 Set up, install, and configure Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 245 Set up, install, and configure Close the finisher door. Connect the finisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 246 Set up, install, and configure Installing the booklet finisher and folding paper  transport CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 247 Set up, install, and configure Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller.
  • Page 248 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
  • Page 249 Set up, install, and configure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 250 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 251 Set up, install, and configure Remove the inner bin cover. Note: Do not throw away the screw and cover. Align, and then insert the inner bin cover that came with the option.
  • Page 252 Set up, install, and configure 15. Install the screws to the inner bin cover.
  • Page 253 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 254 Set up, install, and configure Open door F, and then tighten the screws. Close door F. Attach the bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
  • Page 255 Set up, install, and configure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F. Install the screws into the option.
  • Page 256 Set up, install, and configure Attach the left rear cover. Unpack the booklet finisher, and then remove all the packing material. Attach the bracket to the finisher. Attach the foam tape to the finisher.
  • Page 257 Set up, install, and configure 28. Attach the feed guide to the finisher.
  • Page 258 Set up, install, and configure Attach the upper bin to the finisher. Raise the bin flap, and then attach the lower bin to the finisher. Open the finisher door. Remove the packing material from the hole punch box, and then insert it into the finisher.
  • Page 259 Set up, install, and configure Place the bin extender on the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used. Attach the basket to the rear of the finisher.
  • Page 260 Set up, install, and configure Close the finisher door. Raise the bin flap, and then align and attach the cover to the option. Install the screws.
  • Page 261 Set up, install, and configure Open the front door, and then attach the trim cover that came with the option. Loosely attach a screw to the printer. Align the mounting bracket to the screw.
  • Page 262 Set up, install, and configure Loosely attach screws into the mounting bracket. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 263 Set up, install, and configure Open the finisher door, remove the screw, and then pull the finisher lock. Connect the option cable to the printer.
  • Page 264 Set up, install, and configure Connect the finisher cable to the option. Attach the finisher to the printer.
  • Page 265 Set up, install, and configure Lock the finisher to the printer, and then install the screw. Close the finisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 266 Set up, install, and configure Installing the keyboard shelf Turn off the printer. Open door B. Remove the front cover, and then close door B. Unpack the keyboard shelf.
  • Page 267 Set up, install, and configure Insert the keyboard cable into the shelf. Loop the cable inside the shelf. Remove the adhesive cover.
  • Page 268 Set up, install, and configure Align, and then attach the keyboard to the base. Align the shelf, connect the keyboard cable to the printer, insert the shelf, and then attach it to the printer.

  • Page 269: Installing A Fax Card

    Set up, install, and configure Turn on the printer. Installing a fax card CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 270 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Open the controller board access cover. Warning—Potential Damage Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
  • Page 271 Set up, install, and configure Remove the fax port cover. Note: Do not throw away the screw and cover. Unpack the fax card. Connect the fax cable to the controller board.
  • Page 272 Set up, install, and configure Align, and then install the fax card to the printer. Close the controller board access cover until it clicks into place, and then install the screw.
  • Page 273 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

  • Page 274: Installing The Card Reader

    Set up, install, and configure Installing the card reader CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 275 Set up, install, and configure Remove the lower cover of the front USB port. Note: If your printer does not have this part, then proceed to the next step. Remove the protective cover from the card reader. Insert the card reader.
  • Page 276 Set up, install, and configure Attach the lower cover until it clicks into place. Attach the sticker guide to front USB port cover.
  • Page 277 Set up, install, and configure Attach the front USB port cover until it clicks into place. Close door B until it clicks into place.

  • Page 278: Installing An Internal Solutions Port

    Set up, install, and configure Turn on the printer. Installing an internal solutions port CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 279 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Open the controller board access cover. Warning—Potential Damage Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
  • Page 280 Set up, install, and configure Remove the internal solutions port (ISP) cover. Note: Do not throw away the screw and cover. Unpack the ISP kit.
  • Page 281 Set up, install, and configure ISP extended cable Mounting bracket Thumbscrews Attach the mounting bracket to the controller board until it clicks into place.
  • Page 282 Set up, install, and configure Attach the ISP to the mounting bracket, and then connect the ISP extended cable to its connector on the controller board. Secure the ISP to the printer.
  • Page 283 Set up, install, and configure 9. Close the controller board access cover.

  • Page 284: Changing The Printer Port Settings After Installing An Internal Solutions Port

    Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

  • Page 285: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup (Wps)

    Set up, install, and configure • The Ethernet cable is not connected to the printer. Using the control panel From the control panel, navigate to Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network. Select a Wi‑Fi network, and then type the network password. Note: For printers with built‑in Wi‑Fi capability, a prompt for setting up the Wi‑Fi  network appears during initial setup.

  • Page 286: Configuring Wi-Fi Direct

    Set up, install, and configure Configuring Wi‑Fi Direct Wi-Fi Direct® enables Wi‑Fi devices to connect directly to each other without using an  access point (wireless router). From the control panel, navigate to Settings > Network/Ports > Wi-Fi Direct. Configure the settings. ◦ Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network. ◦ Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network. ◦ Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security  when using the peer‑to-peer connection. ◦ Show Password on Setup Page—Shows the password on the Network Setup Page. ◦...

  • Page 287: For Windows Users

    Set up, install, and configure Enable Wi‑Fi, and then tap > Wi‑Fi Direct. Select the printer Wi-Fi Direct name. Confirm the connection on the printer control panel. Using Wi‑Fi From the mobile device, go to the Settings menu. Tap Wi‑Fi, and then select the printer Wi-Fi Direct name. Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.

  • Page 288: Deactivating The Wi-Fi Network

    Set up, install, and configure Deactivating the Wi‑Fi network From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. Select Yes to restart the printer. Checking the printer connectivity From the control panel, navigate to Settings > Reports > Network > Network Setup Page. Check the first section of the page, and confirm that the status is connected.

  • Page 289: Secure The Printer

    Secure the printer   Secure the printer Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase nonvolatile memory, device and network settings, security settings, and embedded solutions, do the following: From the control panel, navigate to Settings › Device › Maintenance › Out of Service Erase.
  • Page 290 Secure the printer Type of memory Description Nonvolatile memory The printer may use two forms of nonvolatile memory: EEPROM and NAND (flash memory). Both types store the operating system, printer settings, and network information. They also store scanner and bookmark settings and embedded solutions. Hard disk storage drive Some printers may have a hard disk drive installed.

  • Page 291: Print

    Print   Print Printing from a computer For Windows users If you are printing from a Microsoft app, such as Word or PowerPoint, then do the following: Click File > Print. Note: You can also press the CTRL and P keys to open the Print dialog. In the Printer menu, select a printer, and then click Printer Properties.

  • Page 292: Printing From A Mobile Device

    Printing from a mobile device Printing from a mobile device using Lexmark Print Lexmark™ Print is a mobile printing solution for mobile devices running on Android™ platform version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.

  • Page 293: Printing From A Mobile Device Using Airprint

    Print Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that lets you print directly from Apple devices to an AirPrint‑certified printer. Notes • Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet.
  • Page 294 Print For more information on supported flash drives, see Supported flash drives and file types on page Notes ◦ If you insert the flash drive when an error message appears, then the printer ignores the flash drive. ◦ If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display.

  • Page 295: Configuring Confidential Jobs

    Print Configuring confidential jobs From the control panel, navigate to Settings > Security > Confidential Print Setup. Configure the settings. Setting Description Max Invalid PIN Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted.

  • Page 296: Printing Confidential And Other Held Jobs

    Print Setting Description Require All Jobs to be Held Set the printer to hold all print jobs. Keep duplicate documents Set the printer to keep all documents with the same file name. Printing confidential and other held jobs Note: Held jobs may get deleted before they expire or without any intervention if memory resources become low.

  • Page 297: Printing A Font Sample List

    Print With a document open, choose File > Print. Select a printer. From the Print Job Security drop‑down menu, enable Print with PIN, and then enter a four‑digit PIN. Click Print. From the printer control panel, release the print job. Select Held jobs, and then select the computer name. Select Confidential, and then enter the PIN.

  • Page 298: Copy

    Copy   Copy Making copies Load an original document into the ADF tray or on the scanner glass. Note: To avoid a resized image, make sure that the original document and output have the same paper size. From the control panel, select Copy, and then specify the number of copies. If necessary, adjust the copy settings.

  • Page 299: Reducing Or Enlarging Copies

    Copy Reducing or enlarging copies Load an original document into the ADF tray or on the scanner glass. From the control panel, navigate to Copy > More Settings > Scale. Select a setting. Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.

  • Page 300: Email

    For email service providers that are not on the list, contact your provider and ask for the settings. ◦ For video instructions on configuring the SMTP settings for Gmail™ email  service, go to https://infoserve.lexmark.com/ref/common/configuring-email- video.html. ◦ For Microsoft 365 OAuth 2.0 Authentication, you must register your printer to OAuth 2.0 Authentication. For more information, see Setting up OAuth 2.0 Authentication for Email Server using the Embedded Web Server.
  • Page 301 Email Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. ◦ If you are using a proxy server, then temporarily disable it to load the web page correctly.

  • Page 302: Email Service Providers

    Email Notes ◦ For more information on the password, see email service providers. ◦ If your service provider is not listed, then contact your provider. Email service providers Use the following table to determine the SMTP settings of your service provider. Notes •...
  • Page 303 Email Setting Value Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password.
  • Page 304 Email Setting Value Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Notes • To create an app password, go to the Google Account Security page, log in to your account, and then from the...
  • Page 305 Email Setting Value Device Password App password Note: To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click Generate Password. Mail.com Setting Value Primary SMTP Gateway smtp.mail.com Primary SMTP Gateway Port Use SSL/TLS...
  • Page 306 Email Setting Value Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. NetEase Mail (mail.163.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
  • Page 307 Email Setting Value Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
  • Page 308 Email Setting Value (Simple  Value (OAuth2.0 Authentication) Authentication) Device Password Account password or app password Notes • For accounts with two‑step  verification disabled, use your account password. • outlook.com hotmail.com accounts with two‑step  verification enabled, use an app password. To create an app password, go to the Outlook...
  • Page 309 Email Setting Value Primary SMTP Gateway Port Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password Authorization code Note: To generate an authorization code, from the QQ Mail home page, click Settings >...
  • Page 310 Email Setting Value Device Password Authorization code Note: To create an authorization code, from the email home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable Authorization code status. Sohu Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options >...
  • Page 311 Email Setting Value Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note: To create an app password, go to the Yahoo Account Security page, log in to your account, and then click Generate app password.

  • Page 312: Sending An Email

    Email Setting Value Device Password Account password or app password Notes • For accounts with two‑step  verification disabled, use your account password. • For accounts with two‑step  verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific ...
  • Page 313 Email Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. ◦ If you are using a proxy server, then temporarily disable it to load the web page correctly.

  • Page 314: Fax

      Sending a fax Using the control panel Load an original document into the ADF tray or on the scanner glass. From the control panel, select Fax. Select Add Recipient or Address Book. If necessary, adjust the settings. Send the fax. Using the computer Before you begin, make sure that the fax driver is installed.

  • Page 315: Creating A Fax Destination Shortcut

    Creating a fax destination shortcut From the control panel, select Fax. Select Add Recipient or Address Book, and then enter the needed information. If necessary, adjust the settings. Select Create a shortcut. Changing the fax resolution Load an original document into the ADF tray or on the scanner glass. From the control panel, select Fax.

  • Page 316: Forwarding A Fax

    Forwarding a fax From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. Select Fax Forwarding, and then select Print and Forward or Forward. In the Forward to menu, select a destination and then configure the settings.

  • Page 317: Scan

    Before you begin, make sure that the computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Create profile. Notes ◦ To download the utility, go to www.lexmark.com/downloads.

  • Page 318: Scanning To An Ftp Server

    Scan Click New Scan, and then select a scanner source. If necessary, change the scan settings. Scan the document. Click Save as, type a file name, and then click Save. For Macintosh users Note: Make sure that the printer is added to the computer. For more information, Adding printers to a computer on page 127.

  • Page 319: Configuring A Network Folder Destination

    Scan Note: To add a network folder, see Configuring a network folder destination on page 319. Scan the document. Configuring a network folder destination From the control panel, navigate to Scan Center > Network Folder > Create Network Folder. Configure the necessary settings. Log in to the network, and then select Next.
  • Page 320 Scan From the control panel, select Scan, and then select USB Drive. Select a location to save the file, create a file name, and then select Next. Configure the scan settings. Scan the document. Warning—Potential Damage To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.

  • Page 321: Printer Menus

    Restore Factory Defaults • Remote Operator • Maintenance Panel • Firmware Update • Notifications • About this Printer • Power Management • Share Data with Lexmark Print • Layout • • PostScript • Finishing • • Setup • Image • Quality •...

  • Page 322: Device

    Printer menus Network/Ports • Ethernet • ThinPrint • TCP/IP • • SNMP • Restrict external network access Security • Login Methods • Encryption • Schedule USB • Erase Temporary Data Files Devices • Solutions LDAP Settings • Security Audit Log •...
  • Page 323 Printer menus Menu item Submenu item Settings Description Keyboard Keyboard Type [List of Select a language as a languages] keyboard type. Note: All the Keyboard Type values may not appear or may require special hardware to appear. Date and Time Configure Current Date Configure the printer date and...
  • Page 324 Printer menus Menu item Submenu item Settings Description Paper Sizes U.S.* Specify the unit of measurement for paper sizes. Metric Note: The country or region selected in the initial setup wizard determines the initial paper size setting. Screen 20% to 100% Adjust the brightness of the Brightness (100*)
  • Page 325 Printer menus Menu item Submenu item Settings Description ADF Loaded Beep Alarm Control Single* Continuous Cartridge Alarm Single* Continuous Speaker Mode Always Off* Always On On until Connected Ringer Volume Off* Screen 5 to 300 Set the idle time in seconds Timeout seconds (60*) before the display shows the...
  • Page 326 Printer menus Menu item Submenu item Settings Description Pages per Side Off* Specify the number of pages to print on one side of a sheet of paper. 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side...

  • Page 327: Remote Operator Panel

    Printer menus Remote Operator Panel Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description External VNC Don’t Allow* Connect an external Virtual Network Connection Computing (VNC) client to the remote Allow control panel. Authentication None* Set the authentication type when accessing...
  • Page 328 Printer menus Menu item Submenu item Settings Description Staple Alarm Off* Set the number of times that the alarm sounds when the Single staple cartridge is empty. Continuous Note: This menu item appears only when a staple finisher is installed. Hole Punch Off* Set the number of times that...
  • Page 329 Printer menus Menu item Submenu item Settings Description SMTP Server Set the authentication type for Authentication authentication the SMTP server. required* Login/Plain NTLM CRAM-MD5 Digest-MD5 Kerberos 5 OAuth 2 Device‑Initiate None* Set whether credentials are d Email required for device‑initiated  Use Device emails.
  • Page 330 Printer menus Menu item Submenu item Settings Description Setup Email The setting is Specify the email addresses Lists and user‑defined. and enable the email alert. Alerts Note: This menu item appears only in the Embedded Web Server. Error ADF Multifeed Set the printer to detect when Prevention Sensor...

  • Page 331: Power Management

    Printer menus Menu item Submenu item Settings Description Page Protect Off* Set the printer to process the entire page into the memory before printing it. Jam Content Jam Recovery Set the printer to reprint Recovery jammed pages. Auto* Scanner Jam Job level Specify how to restart a scan Recovery...
  • Page 332 Add New Schedule the printer when to enter Power Schedule Sleep Mode or Hibernate mode. Modes Share Data with Lexmark Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Share Data with...
  • Page 333 Printer menus Accessibility Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Duplicate Key 0.00 to 5.00 (0.00*) Set the interval in seconds during which the Strike Interval printer ignores duplicate key presses on an attached keyboard.

  • Page 334: Restore Factory Defaults

    Printer menus Restore Factory Defaults Menu item Settings Description Restore Settings Restore all Restore the printer factory default settings. settings Restore printer settings Restore network settings Restore fax settings Restore app settings Maintenance Configuration Menu Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings...
  • Page 335 Printer menus Menu item Submenu item Settings Description Show Tray Display a message that lets Insert Message the user change the paper Only for size and paper type settings unknown after inserting the tray. sizes* Always Paper Prompts Auto* Set the paper source that the user fills when a prompt to Multipurpose load paper appears.
  • Page 336 Printer menus Menu item Submenu item Settings Description Reset Cyan Start Cartridge Counter Reset Magenta Start Cartridge Counter Reset Yellow Start Cartridge Counter Reset Black Start Imaging Unit Counter Reset Color Start Imaging Kit Counter Reset MPF Start Roller Kit Counter Reset 1500 Start...
  • Page 337 Printer menus Menu item Submenu item Settings Description Reset Reset the emulator after a Emulator After print job. Job (Off*) Disable Printer Determine whether the Message emulator can access the initial Access (On*) printer setup or not. Fax Low Power Disable Sleep Determine if the printer Configuration...
  • Page 338 Printer menus Menu item Submenu item Settings Description Use Native ISD Let the user choose whether Fonts to use the free fonts that are in the intelligent storage drive (ISD). Note: This menu item appears only when an ISD is installed. Device Quiet Mode Off*...
  • Page 339 Normal* Better accuracy Best accuracy Full calibration Start Run the full color calibration. Print TPS Print a diagnostic page that information Information contains information on toner Page Page patch sensor calibration. Enable Lexmark Embedded Configuration Applications Solutions (LES) applications.
  • Page 340 Printer menus Menu item Submenu item Settings Description Scanner Scanner Print Quick Print a Quick Test target page, Configuration Manual Test or manually register the Registration flatbed and automatic Front ADF document feeder (ADF) after Registration replacing the ADF, scanner glass, or controller board.

  • Page 341: Out Of Service Erase

    Printer menus Out of Service Erase Menu item Submenu item Settings Description Out of Memory Last The setting Show when the printer memory was Service Sanitized is a last erased. Erase read‑only  information. Hard Disk Last The setting Show when hard disk was last Sanitized is a erased.

  • Page 342: Firmware Update

    Printer menus Menu item Submenu item Settings Description Erase Intelligent Erase Clear all information on the ISD. Storage Drive Note: This menu item appears only when an ISD is installed. Firmware Update Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu Item Settings...

  • Page 343: About This Printer

    Export the configuration file to a flash drive. Export Compressed Logs to USB Export the compressed log files to a flash drive. Send Logs Send printer log information to Lexmark. Print Layout Note: An asterisk (*) next to a value indicates the factory default setting. Menu item...
  • Page 344 Printer menus Menu item Settings Description Separator Sheets None* Insert blank separator sheets when printing. Between Copies Between Jobs Between Pages Separator Sheet Tray [x] (1*) Specify the paper source for the separator Source sheet. Multipurpose Feeder Pages per Side Off* Print multiple page images on one side of a sheet of paper.
  • Page 345 Printer menus Finishing Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Staple Job Off* Specify the staple position for all print jobs. 1 staple, top left corner Note: This menu item appears only when a staple finisher is installed.
  • Page 346 Printer menus Menu item Settings Description Hole Punch Mode 2 holes Set the hole punch mode for the printed output. 3 holes 4 holes Notes • 3 holes is the U.S. factory default setting. 4 holes is the international factory default setting.
  • Page 347 Printer menus Menu item Settings Description Printer Language PCL Emulation Set the printer language. PS Emulation* Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language. Job Waiting Off* Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print.
  • Page 348 Printer menus Menu item Settings Description Low‑Speed Printer  Max Yield* Determine if the retraction hardware Usage disengages or engages the color developer Max Speed units during printing at low speed. Note: This setting only changes printer behavior when the print engine is running at a 25 pages‑per‑minute process speed. It ...
  • Page 349 Printer menus Menu item Settings Description Automatic Off* Set the printer to cancel automatically the Deletion of queued print jobs that are interrupted by Suspended Print errors such as paper jams and missing Jobs supplies. Quality Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings...
  • Page 350 Printer menus Menu item Submenu item Settings Description 0 to 5 (0*) Adjust the contrast of every RGB Contrast and gray object on the page. Note: This setting does not affect files where CMYK color specifications are used. 0 to 5 (0*) Preserve the black and white values Saturation while adjusting the color values of...

  • Page 351: Job Accounting

    Printer menus Menu item Submenu item Settings Description Color Correction Modify the color settings that are used to print documents. Auto* Manual Notes • Off—Sets the printer  to receive the color correction from the software. • Auto—Sets the  printer to apply different color profiles to each object on the printed page.
  • Page 352 Printer menus Menu item Settings Description Log Action at End None* Specify how the printer responds when the of Frequency frequency threshold expires. Email Current Log Email & Delete Note: The value defined in Current Log Accounting Log Frequency determines when this action is Post Current Log triggered.
  • Page 353 Printer menus Menu item Settings Description Log Action at Full None* Specify how the printer responds when a storage drive usage reaches the maximum Email & Delete limit (100MB). Current Log Email & Delete Oldest Log Post & Delete Current Log Post &...
  • Page 354 Printer menus PostScript Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Print PS Error Off* Print a page that describes the PostScript® emulation error. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed.
  • Page 355 Printer menus Menu item Settings Description Font Priority Resident* Establish the font search order. Flash/Disk Notes • Resident—Sets the printer to  search its memory for the requested font before searching the storage drive. • Flash/Disk—Sets the printer  to search the storage drive for the requested font before searching the printer memory.
  • Page 356 Printer menus Menu item Settings Description Font Source Resident* Select the source which contains the default font selection. Disk Download Notes Flash • Disk—Appears only and if a  non‑defective, non‑read/write  Font Card protected hard disk that contains fonts is installed. • Download—Appears only if  downloaded fonts exist in the printer memory.
  • Page 357 Printer menus Menu item Settings Description Orientation Portrait* Specify the orientation of text and graphics on the page. Landscape Reverse Portrait Reverse Landscape Lines per Page 1 to 255 Specify the number of lines of text for each page printed through the PCL® emulation data stream.
  • Page 358 Printer menus Menu item Settings Description Auto LF after CR Set the printer to perform a line feed after a carriage return control command. Off* Tray Renumber Assign MP Feeder Configure the printer to work with a different print driver or custom application that uses a Assign Tray [x] different set of source assignments to request a given paper source.

  • Page 359: Paper

    Printer menus Menu item Settings Description Scaling Best Fit* Adjust the image to fit the printable area. Anchor Top Left Note: When Auto Fit is set to On, Anchor Center Scaling is automatically set to Best Fit. Fit Height/Width Fit Height Fit Width Orientation Portrait*...

  • Page 360: Media Configuration

    Printer menus Menu item Submenu item Settings Description Substitute Set the printer to substitute a Size specified paper size if the requested Statement/ size is not loaded in any paper source. Letter/A4 Notes 11 x 17/A3 • Off—Prompts the  All Listed* user to load the required paper size.
  • Page 361 Printer menus Menu item Submenu item Settings Description Units of Inches Specify the unit of measurement for Measure the universal paper. Millimeters Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Universal All Input Trays Portrait Set the portrait width of the Setup...

  • Page 362: Bin Configuration

    Printer menus Menu item Submenu item Settings Description Media [List of paper types] Texture Specify the texture, weight, and Type orientation of the paper. Setup Weight Loading Orientatio Send to Bin Configuration Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description...

  • Page 363: Copy

    Printer menus Copy Copy Defaults Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu items Settings Description Content Type Text Improve the output result based on the content of the Text/Photo* original document. Photo Graphics Content...
  • Page 364 Printer menus Menu item Submenu items Settings Description Color Set the printer to generate color output from a scan job. Auto Pages per Side Off* Specify the number of page images to print on one side of 2 Portrait a sheet of paper. pages 4 Portrait pages...
  • Page 365 Printer menus Menu item Submenu items Settings Description Offset Pages None* Offset the output of each print job or each copy of a print job. Between Copies Notes Between Jobs • Between Copies— Offsets each copy of a print job if Collate is set to On [1,2,1,2,1,2].
  • Page 366 Printer menus Menu item Submenu items Settings Description Staple Off* Specify the staple position for all print jobs. 1 staple, top left corner Note: This menu item 2 staples, left appears only when a staple finisher is 1 staple, top installed.
  • Page 367 Printer menus Menu item Submenu items Settings Description Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of 1 to 9999 (1*) Specify the number of copies. Copies Header/Footer Left Header Specify the header or footer information on the scanned Middle Header image.
  • Page 368 Printer menus Menu item Submenu items Settings Description Contrast Best for Specify the contrast for the content* scanned image. 0 to 5 Background Background Remove the background color Removal Detection or image noise from the (Content- original document. based*) Level (0*) Notes •...

  • Page 369: Fax

    Printer menus Menu item Submenu items Settings Description Custom Job Off* Set the printer to scan the first Scanning set of original documents using the specified settings, and then the next set with the same or different settings. Allow Save as Save copy settings as a Shortcut shortcut.
  • Page 370 Printer menus Menu item Submenu item Settings Description Fax ID Fax Name * Set the fax ID to use during fax negotiation. Fax Number Note: This item appears only when Fax Mode is set to Analog. Enable Manual Off* Turn on the manual fax function in the printer.
  • Page 371 Printer menus Menu item Submenu item Settings Description Fax Number Off* Specify the format for masking Masking an outgoing fax number. From Left From Right Digits to Mask 0 to 58 (0*) Specify the number of digits to mask in an outgoing fax number.
  • Page 372 Printer menus Menu item Submenu item Settings Description HTTPS Fax HTTPS service The setting is Specify the etherFAX service Settings user‑defined. URL. HTTPS Proxy The setting is Specify a proxy server URL. user‑defined. Note: This HTTPS Proxy The setting is Specify the username and menu User...
  • Page 373 Printer menus Menu item Submenu item Settings Description Content Black and Improve the output result Source White Laser based on the source of the original document. Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Darkness 1 to 9 (5*) Adjust the darkness of the scanned image.
  • Page 374 Printer menus Menu item Submenu item Settings Description Mirror Image Off* Create a mirror image of the original document. Shadow Detail ‑4 to 4 (0*) Adjust the amount of shadow detail visible on a scanned image. Scan Edge to Allow edge‑to‑edge scanning  Edge of the original document.
  • Page 375 Printer menus Menu item Submenu item Settings Description Max Speed 33600* Set the maximum speed for sending fax. 14400 9600 4800 2400 Custom Job Off* Turn on scanning of custom Scanning jobs by default. Scan Preview Off* Show a preview of the scan on the display.
  • Page 376 Printer menus Menu item Submenu item Settings Description Sides Print on both sides of the paper. Off* Separator None* Specify whether to insert Sheets blank separator sheets when Before Job printing. After Job Separator Tray [x] (1*) Specify the paper source for Sheet Source the separator sheet.
  • Page 377 Printer menus Menu item Submenu item Settings Description Answer On All Rings* Set a distinctive ring pattern for incoming fax. Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Auto Answer...
  • Page 378 Printer menus Menu item Submenu item Settings Description Forward To Destination 1 Specify where to forward received fax. Destination 2 Note: This menu item appears only when Fax Forwarding is set to Print and Forward or Forward. Max Speed 33600* Set the maximum speed for transmitting fax.
  • Page 379 Printer menus Menu item Submenu item Settings Description Fax Log Transmission Always* Specify how often the printer Settings Log Frequency creates a transmission log. Never Only for Error Transmission Print (On*) Print or email a log for Log Action successful fax transmission or Email (Off*) transmission error.
  • Page 380 Printer menus Menu item Submenu item Settings Description Force Fax Switch VoIP gateway from Mode analog to T.38 at the beginning of a fax call. Force Fax 0 to 15 (7*) Set the time delay in seconds Mode Delay when sending another invite of Force Fax Mode.
  • Page 381 Printer menus Menu item Submenu item Settings Description Realm The setting is Specify a realm name for SIP. user‑defined. Note: If the Realm setting is not set, the setting uses the name of the Contact instead. The setting is a Show the status of the SIP Registration read‑only ...

  • Page 382: Fax Server Setup

    Printer menus Fax Server Setup General Fax Settings Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number.
  • Page 383 Printer menus Menu item Settings Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server. Primary SMTP Gateway 1 to 65535 (25*) Enter the port number of the Port primary SMTP server. Secondary SMTP Type the server IP address Gateway or host name of your...

  • Page 384: Fax Server Scan Settings

    Printer menus Menu item Settings Description User‑Initiated Email None* Specify whether credentials are required for Use Device SMTP user‑initiated email. Credentials Use Session User ID and Password Use Session Email address and Password Prompt user Use Active Directory Off* Enable user credentials and Device Credentials group destinations to connect to the SMTP...
  • Page 385 Printer menus Menu item Settings Description Content Type Text* Improve the output result based on the content of the Text/Photo original document. Photo Graphics Content Source Black and White Laser Improve the output result based on the source of the Color Laser* original document.

  • Page 386: Email

    Printer menus Menu item Settings Description Original Size [List of paper sizes] Set the paper size of the original document. Notes • Mixed Sizes is the U.S. factory default setting. A4 is international factory default setting. • This setting may vary depending on your printer model.
  • Page 387 Printer menus Menu item Settings Description Reply Address The setting is user- Specify a reply address in the email. defined. Always use SMTP Always use the default reply address in the default Reply SMTP server. Address Off* Use SSL/TLS Disabled* Specify whether to send an email using an encrypted link.

  • Page 388: Email Defaults

    Printer menus Menu item Settings Description Kerberos 5 The setting is user- Specify the realm for the Kerberos 5 REALM defined. authentication protocol. NTLM Domain The setting is user- Specify the domain name for the NTLM defined. security protocol. Disable “SMTP  Off* Hide the “SMTP server not set up” error ...
  • Page 389 Printer menus Menu item Submenu items Settings Description Auto Contrast Off* Enhance PDF Settings PDF Version Configure the PDF settings of the scanned image. 1.5* Notes • Archival Version and Archival (PDF/ A) are supported only Archival (PDF/ Off* when PDF Version is set to 1.4 or 1.7.
  • Page 390 Printer menus Menu item Submenu items Settings Description Content Black and Specify the source of the Source White Laser original document. Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Color Black and Specify how the original White document is captured. Gray Color* Auto...
  • Page 391 Printer menus Menu item Submenu items Settings Description Color Dropout Color Dropout Specify which color to drop (None *) during scanning, and adjust the dropout setting for that Default Red color. Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Auto Color Color...
  • Page 392 Printer menus Menu item Submenu items Settings Description Temperature ‑4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages Blank Page Remove the blank pages from Removal (Do the original document. Not Remove*) Blank Page Set the sensitivity of scans in Sensitivity (5*) relation to blank pages in the...
  • Page 393 Printer menus Menu item Submenu items Settings Description Text Default 5 to 95 (75*) Set the text quality of the content being scanned. Text/Photo 5 to 95 (75*) Set the text and photo quality Default of the content being scanned. Photo Default 5 to 95 (50*) Set the photo quality of the...

  • Page 394: Web Link Setup

    Printer menus Menu item Submenu items Settings Description Reset Email Reset the To, Subject, Information Message, and Filename After Sending fields to their default values after sending an email. Web Link Setup Menu item Settings Description Server The setting is user- Specify the credentials of the server that is defined.
  • Page 395 Printer menus Menu item Submenu items Settings Description Global OCR Recognized [List of Configure the settings for Settings Languages languages] optical character recognition (OCR). Auto Rotate Off* Note: This menu appears only if you Despeckle Off* have purchased and installed an OCR solution.
  • Page 396 Printer menus Menu item Submenu items Settings Description Content Type Text Improve the output result based on the content type of Text/Photo* the original document. Graphics Photo Content Black and Improve the output result Source White Laser based on the content source of the original document.
  • Page 397 Printer menus Menu item Submenu items Settings Description File Name The setting is Specify the file name of the user-defined. scanned image. Advanced Color Balance Cyan (0*) Adjust the color intensity for Imaging cyan, magenta, and yellow. Magenta (0*) Yellow (0*) Color Dropout Color Dropout Specify which color to drop...
  • Page 398 Printer menus Menu item Submenu items Settings Description Negative Off* Create a negative image of Image the original document. Shadow Detail ‑4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Off* Scan the original document Edge from edge to edge.

  • Page 399: Usb Drive

    Printer menus Menu item Submenu items Settings Description Custom Job Off* Set the printer to scan the first Scanning set of original documents using the specified settings, and then the next set with the same or different settings. Note: This menu item appears only when a storage drive is installed.
  • Page 400 Printer menus Menu item Submenu item Settings Description Format JPEG Specify the file format for the (.jpg) scanned image. PDF (.pdf)* Note: TXT (.txt), RTF (.rtf), TIFF (.tif) DOCX (.docx), XLSX (.xlsx), and CSV (.csv) XPS (.xps) appear only if you have purchased and installed an TXT (.txt) optical character recognition...
  • Page 401 Printer menus Menu item Submenu item Settings Description PDF Version Configure the PDF settings of the Settings scanned image. 1.5* Notes • Archival (PDF/A) and Archival Version are supported only when PDF Version is set to 1.4 or 1.7. Archival (PDF/A) Off* •...
  • Page 402 Printer menus Menu item Submenu item Settings Description Color Black and Set the printer to capture file content White in color or in mono. Gray Color* Auto Resolution 75 dpi Set the resolution of the scanned image. 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi...
  • Page 403 Printer menus Menu item Submenu item Settings Description Color Dropout Color Specify which color to drop during Dropout scanning, and adjust the dropout (None*) setting for that color. Default Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Auto Color Detect Color Configure the auto color detection Sensitivity...
  • Page 404 Printer menus Menu item Submenu item Settings Description Shadow Detail ‑4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Off* Scan the original document from Edge edge to edge. Sharpness 1 to 5 (3*) Adjust the sharpness in the scanned image.

  • Page 405: Flash Drive Print

    Printer menus Menu item Submenu item Settings Description Scan Preview Off* Show a scan preview of the original document. Note: This menu item appears only when a storage drive is installed. Adjust ADF Skew Set the printer to adjust the skewed images from documents that are scanned from the automatic document feeder.
  • Page 406 Printer menus Menu item Settings Description Staple Off* Specify the staple position for all print jobs. 1 staple, top left corner Note: Staple appears only when a staple finisher is installed. 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
  • Page 407 Printer menus Menu item Settings Description Pages per Side Off* Print multiple page images on one side of a sheet of paper. 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side...

  • Page 408: Network/Ports

    Printer menus Network/Ports Network Overview Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Active Adapter Auto* Specify the type of the network connection. Standard Network Note: Wireless is available only in Wireless printers connected to a wireless network.
  • Page 409 Printer menus Menu item Settings Description Enable Network Enable the printer to connect to a network. Connections Enable LLDP Off* Show the network status on the home screen. Wireless Notes • This menu is available only in printers connected to a Wi‑Fi network or printers that  have a wireless network adapter. • An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings...
  • Page 410 Printer menus Menu item Submenu item Settings Description Wi‑Fi  Start Push Establish a Wi‑Fi network  Protected Button and enable network Setup Method security. Start PIN Method Notes • Start Push- Button Method connects the printer to a Wi‑Fi network  when buttons on both the printer and the access point...
  • Page 411 Printer menus Menu item Submenu item Settings Description Compatibility 802.11b/g/n Specify the standard for the (2.4GHz)* Wi‑Fi network. 802.11a/b/g/n/ ac (2.4GHz/ Note: 802.11a/b/g/ 5GHz) n/ac (2.4GHz/ 5GHz) and 802.11a/ 802.11a/n/ac n/ac (5GHz) appear (5GHz) only when a Wi‑Fi  option is installed. Wireless Disabled* Set the security mode for Security connecting the printer to Mode...
  • Page 412 Printer menus Menu item Submenu item Settings Description Set PSK The setting is Set the password for a user-defined. secure Wi‑Fi connection. Note: This menu item appears only when Wireless Security Mode is set to any of the following: • WPA2/WPA- Personal •...
  • Page 413 Printer menus Menu item Submenu item Settings Description 802.1x WPA+ Enable Wi‑Fi security  Encryption through the 802.1x Mode WPA2* standard. WPA2 + PMF Notes • This menu item appears only when Wireless Security Mode is set to 802.1x - RADIUS. • 802.1x - RADIUS can be configured only from the...
  • Page 414 Printer menus Menu item Submenu item Settings Description Manually Assigned The setting is IPv6 Address user‑defined. Manually Assigned The setting is IPv6 Router user‑defined. Address Prefix The setting is user‑defined. All IPv6 Addresses The setting is user‑defined. All IPv6 Router The setting is Addresses user‑defined.
  • Page 415 Printer menus Menu item Submenu item Settings Description Job Buffering Temporarily store print jobs in the storage drive before Off* printing. Note: This menu item appears only when a storage device is installed. Mac Binary Auto* Set the printer to process Macintosh binary PostScript emulation print jobs.

  • Page 416: Mobile Services Management

    Printer menus Menu item Settings Description Preferred Channel 1 to 11 Set the preferred channel of the Wi‑Fi  Number network. Auto* Group Owner IP The setting is Specify the IP address of the group owner. Address user‑defined. Auto‑Accept Push  Off* Accept requests to connect to the network Button Requests automatically.
  • Page 417 Printer menus Menu item Submenu item Settings Description Network The setting Show the speed of the active Speed is a read- network adapter. only information. IPv4 Enable DHCP Configure the IPv4 settings. Note: The settings are Set Static IP IP Address user‑defined.
  • Page 418 Printer menus Menu item Submenu item Settings Description Set the printer to switch SmartSwit automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
  • Page 419 Printer menus Menu item Submenu item Settings Description Auto* Set the printer to process Macintosh Binary PS binary PostScript emulation print jobs. Notes • Auto—Processes  print jobs from computers using either Windows or Macintosh operating systems. • Off—Filters  PostScript emulation print jobs using the standard protocol.
  • Page 420 Printer menus Menu item Settings Description Enable Auto IP Assign an IP address automatically. DNS Server The setting is Specify the current Domain Name System Address user‑defined. (DNS) server address. Backup DNS The setting is Specify the backup DNS server addresses. Server Address user‑defined.
  • Page 421 Printer menus Menu item Settings Description Restricted Server Block All Ports* Specify the access option for IP addresses List Options that are not in the list. Block Printing Only Block Printing and HTTP Only 256 to 1500 Specify a maximum transmission unit (MTU) Ethernet (1500*) parameter for the TCP connections.
  • Page 422 Printer menus Menu item Submenu Item Settings Description Enable PPM SNMP The setting is Community user-defined. SNMP Version Enabled Enable the SNMP version 3 to install and update the printer security. Context Name The setting is Enter the context name. user‑defined.
  • Page 423 Printer menus Menu item Settings Description Enable IPSec Off* Enable Internet Protocol Security (IPSec). Base Default* Set the IPSec base configuration. Configuration Compatibility Note: This menu item appears only Secure when Enable IPSec is set to On. modp2048 (14)* Set the IPSec base configuration. (Diffie‑Hellman) ...
  • Page 424 Printer menus Menu item Settings Description IPSec Device default* Specify an IPSec certificate. Certificate Note: This menu item appears only when Enable IPSec is set to On. Pre‑Shared Key  Host [x] Configure the authenticated connections of Authenticated the printer. Connections Certificate Host [x] Address[/ Note: These menu items appear Authenticated...
  • Page 425 Printer menus Menu item Submenu Items Settings Description 802.1x Device default* Select the digital certificate Certificate that you want to use. Note: If only one certificate is installed, then default is the only option that appears. Authentication EAP ‑ MD5 Enable the Extensible Mechanism Authentication Protocol (EAP) MD5 framework.

  • Page 426: Lpd Configuration

    Printer menus LPD Configuration Notes • This menu appears only in network printers or printers attached to print servers. • An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description LPD Timeout 0 to 665535 Set the timeout value to stop the Line Printer seconds (90*) Daemon (LPD) server from waiting...
  • Page 427 Printer menus Menu item Submenu Item Settings Description HTTP Default IP The setting Configure the HTTP default IP port Port is user- address. defined. Note: The factory default port for HTTP is 80. FTP Proxy IP The setting Configure the FTP settings. Address is user- defined.
  • Page 428 Printer menus Menu item Submenu Item Settings Description HTTPS Device default* View the HTTP device certificate Certificate used on the printer. Timeout for HTTP/ 1 to Specify the amount of time before FTP Requests 299 secon the server connection stops. ds (30*) Retries for HTTP/ 1 to Set the number of retries to connect...
  • Page 429 Printer menus Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.

  • Page 430: Restrict External Network Access

    Printer menus Menu item Settings Description Mac Binary PS Auto* Set the printer to process Macintosh binary PostScript emulation print jobs. Notes • Auto—Processes print jobs  from computers using either Windows or Macintosh operating systems. • Off—Filters PostScript  emulation print jobs using the standard protocol.
  • Page 431 Printer menus Menu item Settings Description Ping frequency 1 to 300 (10*) Specify the network query interval in seconds. Note: This menu item can only be configured when Restrict external network access is set to On. Subject The setting is user- Specify the subject and message of the defined.

  • Page 432: Security

    Printer menus Security Login Methods Manage Permissions Menu item Settings Description Function Access Access Address Specify the printer functions that the user Book in Apps can access. Modify Address Book Note: Some menu items appear only when a storage drive is Manage Shortcuts installed.
  • Page 433 Printer menus Menu item Settings Description Color Print Network Folder ‑  Scan Hard Disk ‑ Print Hard Disk ‑ Color  Print Hard Disk ‑ Scan Administrative Security Menu Specify the printer menus that the user can Menus access. Network/Ports Menu Paper Menu Reports Menu Function Configuration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device...

  • Page 434: Local Accounts

    Printer menus Menu item Settings Description Apps New Apps Control access to the printer apps. Slideshow Change Wallpaper Screen Saver Scan Center Scan Center Custom [x] Local Accounts Menu item Submenu Item Settings Description Manage Add Group The setting Specify the groups that have access Groups/ is user- to printer functions, administrative...

  • Page 435: Schedule Usb Devices

    Printer menus Menu item Settings Description Browser Username/ Specify the default login method to access Password the browser. Username Password Schedule USB Devices Menu item Submenu items Settings Description Schedules Add New Save Schedule access to the front USB Schedule Schedule port.
  • Page 436 Printer menus Menu item Settings Description Remote Syslog 0 ‑ Kernel  Specify a Facility value that the printer uses Facility Messages when sending log events to the remote syslog server. 1 ‑ User‑Level  Messages 2 ‑ Mail System 3 ‑ System  Daemons 4 ‑ Security/ Authorization Messages* 5 ‑ Messages  Generated Internally by Syslogd 6 ‑ Line Printer ...
  • Page 437 Printer menus Menu item Settings Description 21 ‑ Local Use 5  (local5) 22 ‑ Local Use 6  (local6) 23 ‑ Local Use 7  (local7) Severity of Events 0 ‑ Emergency Specify the severity value of each event. to Log 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug Remote Syslog Off* Set the printer to send any applicable Non‑Logged ...

  • Page 438: Login Restrictions

    Printer menus Menu item Settings Description Log Line Endings LF (\n)* Determine how the printer handles line endings in the log file, depending on the CR (\r) operating system that the file is parsed or viewed. CRLF (\r\n) Digitally Sign Off* Set the printer to sign exported security logs Exports...
  • Page 439 Printer menus Menu item Settings Description Max Invalid PIN 2 to 10 Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted. Confidential Job Off* Set an individual expiration time for each Expiration type of held job before the printer deletes it 1 Hour...

  • Page 440: Erase Temporary Data Files

    Printer menus Menu item Settings Description Reserve Job Off* Set the expiration time for jobs that you want Expiration to store in the printer for printing later. 1 Hour 4 Hours 24 Hours 72 Hours 1 Week Require All Jobs Off* Set the printer to hold all print jobs.

  • Page 441: Solutions Ldap Settings

    Printer menus Menu item Settings Description Stored in onboard Off* Set the printer to erase all the data of a job memory from its memory after the job is finished. Stored on hard 1 Pass Erase* Specify the method that the printer uses to disk erase all the data of a job from the hard disk 3 Pass Erase...
  • Page 442 Printer menus Menu item Settings Description Default Print PIN* Set the default login for Print Permission. Permission Login Username/ Password Note: The settings appear only when security logins accounts are Username created and depend on the type of login account added. Security Reset Enable “Guest” ...

  • Page 443: Cloud Services

    Lexmark Cloud Services. with Lexmark Cloud Services View Current The setting is a View the connection status between the Status read-only printer and Lexmark Cloud Services. information. Get Enrollment The setting is a Gives the enrollment code for cloud Code read-only services.
  • Page 444 Printer menus Menu item Description Asset Report Print a diagnostic tool for print problems. Note: To avoid clipping the content, print the report on letter‑ or A4‑size  paper. Print Menu item Settings Description Print Fonts PCL Fonts Print samples and information about the fonts that are available in each printer PS Fonts language.

  • Page 445: Troubleshooting

    Printer menus Note: This menu appears only if Fax is configured, and Enable Job Log is set to Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.

  • Page 446: Forms Merge

    Printer menus Forms Merge Notes • This menu item appears only when a storage drive is installed. • An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings Description Merge Mode Print* Specify the mode of operation for Forms Merge.

  • Page 447: Printing The Menu Settings Page

    Printer menus Menu item Submenu item Settings Description USB Filter Disabled* Specify the USB filter for all data that are sent to the NULL printer. OFIS OFIS+NULL OFIS+AS400 AS400 ZPLF Local Port 1 to 100 (10*) Specify the timeout value for Timeout Forms Merge jobs that are sent to the local port.

  • Page 448: Maintain The Printer

    Maintain the printer   Maintain the printer Checking the status of parts and supplies From the upper‑right corner of the control panel, select  View the status of the printer parts and supplies. Note: You can also select to check notifications that require user intervention. Configuring supply notifications Open a web browser, and then type the printer IP address in the address field. Notes ◦...

  • Page 449: Generating Reports And Logs

    Maintain the printer Note: For more information on SMTP settings, contact your email provider. Apply the changes. Click Setup Email Lists and Alerts, and then configure the settings. Apply the changes. Generating reports and logs From the control panel, navigate to Settings > Reports. Select the report or log that you want to print.

  • Page 450: Ordering Parts And Supplies

    Contact information and precaution To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer.

  • Page 451: Ordering A Toner Cartridge

    77L30Y0 77L40Y0 77L50Y0 Black 77L10K0 77L20K0 77L30K0 77L40K0 77L50K0 For more information on countries in each region, go to www.lexmark.com/regions. Lexmark XC9525, XC9535 Item United States, Canada, Rest of Europe, Middle Australia, New Zealand East, and Africa Cyan 24B7602 24B7606...
  • Page 452 Maintain the printer For more information on countries in each region, go to www.lexmark.com/regions. High Yield Return Program toner cartridges Lexmark CX950, CX951 Item United European Rest of Latin Rest of Europe, States, Union, Asia America, Middle East, Canada, European...

  • Page 453: Ordering A Maintenance Kit

    Cyan 77L0H20 Magenta 77L0H30 Yellow 77L0H40 Black 77L0H10 For more information on countries in each region, go to www.lexmark.com/regions. Ordering a black imaging unit Item Part number Return Program black imaging unit 77L0ZK0 Black imaging unit 77L0Z10 Ordering a color imaging kit...

  • Page 454: Replacing Parts And Supplies

    Maintain the printer Notes • Using certain types of paper may require more frequent replacement of the maintenance kit. • The maintenance kit includes a fuser and pick tires. These parts may be individually ordered and replaced if necessary. Item Part number 100 V Return Program fuser maintenance ...
  • Page 455 Maintain the printer Unpack the new toner cartridge. Insert the new toner cartridge until it clicks into place.
  • Page 456 Maintain the printer Close the door. Replacing the black imaging unit Open the front door. Remove the toner cartridges.
  • Page 457 Maintain the printer 3. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 458 Maintain the printer 4. Remove the imaging kit.
  • Page 459 Maintain the printer Warning—Potential Damage Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. Note: Place the imaging kit on a clean, flat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
  • Page 460 Maintain the printer Remove the used black imaging unit. Unpack the new black imaging unit. Insert the new black imaging unit.
  • Page 461 Maintain the printer Lock the new black imaging unit in place. Insert the imaging kit until it is fully seated.
  • Page 462 Maintain the printer Insert the waste toner bottle until it clicks into place. Gently pull out the printhead wipers, and then clean the printhead lenses.
  • Page 463 Maintain the printer For more information on cleaning the printhead lenses, see Cleaning the printhead lenses on page 502. Insert the toner cartridges. Close the door. Replacing the color imaging kit Open the front door. Remove the toner cartridges.
  • Page 464 Maintain the printer 3. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 465 Maintain the printer 4. Remove the used imaging kit. Note: Place the imaging kit on a clean, flat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
  • Page 466 Maintain the printer Unlock the black imaging unit. Remove the black imaging unit.
  • Page 467 Maintain the printer Note: Do not throw away the black imaging unit. It will be installed on the new imaging kit. Unpack the new imaging kit. Note: The imaging kit includes the imaging basket and the cyan, magenta, and yellow developer units. Warning—Potential Damage Do not expose the imaging kit to direct light.
  • Page 468 Maintain the printer Insert the black imaging unit into the new imaging kit. Lock the black imaging unit in place.
  • Page 469 Maintain the printer Insert the new imaging kit until it is fully seated. Insert the waste toner bottle until it clicks into place.
  • Page 470 Maintain the printer Gently pull out the printhead wipers, and then clean the printhead lenses. For more information on cleaning the printhead lenses, see Cleaning the printhead lenses on page 502. Insert the toner cartridges.

  • Page 471: Replacing The Waste Toner Bottle

    Maintain the printer Close the door. Replacing the waste toner bottle Open the front door. Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.

  • Page 472: Replacing The Fuser

    Maintain the printer Unpack the new waste toner bottle. Insert the new waste toner bottle until it clicks into place, and then close the door. Replacing the fuser Turn off the printer.
  • Page 473 Maintain the printer Unplug the power cord from the electrical outlet, and then from the printer. Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Loosen the screws, and then remove the used fuser.
  • Page 474 Maintain the printer Close the door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 475 Maintain the printer Unpack the new tray insert. Insert the new tray insert. Replacing the size guides in the optional 550‑sheet tray Pull out the tray.
  • Page 476 Maintain the printer Remove the used size guides. Unpack the new size guides. Insert the new size guides until they click into place.
  • Page 477 Maintain the printer Insert the tray. Replacing the cover in the optional 550‑sheet tray Remove the used tray cover. Unpack the new tray cover. Insert the new tray cover until it clicks into place.
  • Page 478 Maintain the printer Replacing the booklet finisher top bin extension Remove the used top bin extension. Unpack the new top bin extension. Insert the new top bin extension.
  • Page 479 Maintain the printer Replacing the hole punch box Note: Depending on the finisher installed, the appearance of the hole punch box may vary. Open the finisher door. Remove the used hole punch box.
  • Page 480 Maintain the printer Unpack the new hole punch box. Insert the new hole punch box. Close the finisher door. Replacing the standard bin Remove the used standard bin.
  • Page 481 Maintain the printer Unpack the new standard bin. Attach the new standard bin. Replacing the fan cover Remove the used fan cover.
  • Page 482 Maintain the printer Unpack the new cover. Insert the new cover until it clicks into place.
  • Page 483 Maintain the printer Replacing the right cover Remove the used right cover.
  • Page 484 Maintain the printer Unpack the new cover. Insert the new cover until it clicks into place. Replacing the glass cleaner tool Open the scanner cover. Remove the used glass cleaner tool.
  • Page 485 Maintain the printer Unpack the new glass cleaner tool. Insert the new glass cleaner tool. Close the scanner cover. Replacing the paper transport connector cover Remove the standard bin.
  • Page 486 Maintain the printer Remove the used paper transport connector cover. Unpack the new connector cover. Attach the new connector cover until it clicks into place.
  • Page 487 Maintain the printer 5. Attach the standard bin.

  • Page 488: Replacing The Staple Cartridge In The Staple Finisher

    Maintain the printer Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher Grab handle F, and then slide the staple finisher to the left. Remove the staple cartridge holder. Remove the empty staple cartridge.
  • Page 489 Maintain the printer Insert the new staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place.

  • Page 490: Replacing The Staple Cartridge In The Staple, Hole Punch Finisher

    Maintain the printer Slide the staple finisher to the right. Replacing the staple cartridge in the staple, hole punch finisher Open door H. Pull out the green handle, and then remove the staple cartridge holder.
  • Page 491 Maintain the printer Remove the empty staple cartridge. Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place.

  • Page 492: Replacing The Staple Cartridge In The Booklet Finisher

    Maintain the printer Insert the staple cartridge holder until it clicks into place. Close door H. Replacing the staple cartridge in the booklet finisher Open door H.
  • Page 493 Maintain the printer Pull out the green handle, and then remove the staple cartridge holder. Remove the empty staple cartridge.
  • Page 494 Maintain the printer Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place.
  • Page 495 Maintain the printer Close door H. Replacing the staple cartridge holders in the booklet finisher Open the finisher door. Pull out the booklet maker, and then remove the used staple cartridge holders.

  • Page 496: Resetting The Supply Usage Counters

    Maintain the printer Unpack the new staple cartridge holders. Insert the new staple cartridge holders. Insert the booklet maker, and then close the finisher door. Resetting the supply usage counters From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu >...

  • Page 497: Cleaning Printer Parts

    Maintain the printer Warning—Potential Damage Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any  damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error  indicating the presence of the reset item.

  • Page 498: Cleaning The Touch Screen

    Maintain the printer CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Cleaning the touch screen CAUTION—SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
  • Page 499 Maintain the printer Remove the glass cleaner tool. Close the scanner cover. Open door A. Using the glass cleaner tool, wipe the following areas: ADF glass in door A...
  • Page 500 Maintain the printer ADF glass pad in door A Close door A. Open the scanner cover. Using a damp, soft, lint-free cloth, wipe the following areas: Scanner glass pad Scanner glass...
  • Page 501 Maintain the printer Using the glass cleaner tool, wipe the following areas: ADF glass pad in the scanner area ADF glass in the scanner area Return the glass cleaner tool to its place.

  • Page 502: Cleaning The Printhead Lenses

    Maintain the printer Close the scanner cover. Cleaning the printhead lenses Open the front door. Remove the toner cartridges.
  • Page 503 Maintain the printer Gently pull out the wiper until it stops. Note: The wiper does not detach from the printer. Push the wiper back into the printhead until it stops.

  • Page 504: Emptying The Hole Punch Box

    Maintain the printer Repeat step 3 step 4 three times for each printhead. Insert the toner cartridges. Close the front door. Emptying the hole punch box Note: Depending on the finisher installed, the appearance of the hole punch box may vary. Open the finisher door.
  • Page 505 Maintain the printer Remove, and then empty the hole punch box. Insert the hole punch box.

  • Page 506: Saving Energy And Paper

    Maintain the printer Close the finisher door. Saving energy and paper Configuring the power save mode settings Sleep mode From the control panel, navigate to Settings > Device > Power Management > Timeouts > Sleep Mode. Set the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode From the control panel, navigate to Settings >...

  • Page 507: Adjusting The Brightness Of The Display

    Maintain the printer Adjusting the brightness of the display From the control panel, navigate to Settings > Device > Preferences. In the Screen Brightness menu, adjust the setting. Conserving supplies • Print on both sides of the paper. Note: Two-sided printing is the default setting in the printer. •...
  • Page 508 Maintain the printer • Keep the printer in an upright position. • Avoid severe jarring movements. • Make sure that your fingers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

  • Page 509: Troubleshoot A Problem

    Troubleshoot a problem   Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. Blank or white pages on Dark print on page 530 Ghost images on page 531 page 528 Gray or colored background...

  • Page 510: Printer Error Codes

    Troubleshoot a problem Toner easily rubs off on Uneven print density on Horizontal dark lines on page 541 page 542 page 543 Vertical dark lines or streaks Horizontal white lines on Vertical white lines on page on page 547 page 544 Repeating defects on page Printer error codes Error codes...
  • Page 511 Troubleshoot a problem Error codes Error message Solution 8.07 Reattach staple Make sure that the finisher is properly finisher. attached to the printer. 8.08 Close paper Keep the cover closed unless performing transport cover F. maintenance. 8.09 Close paper transport cover G. Printer had to Select Continue to clear the message and restart.
  • Page 512 Troubleshoot a problem Error codes Error message Solution 31.35, 31.35A, Reinstall the 31.35B missing or Open the front door. unresponsive waste Remove the waste toner bottle. toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. Insert the waste toner bottle.
  • Page 513 Troubleshoot a problem Error codes Error message Solution 31.60z, 43.60z Reinstall missing or unresponsive black Open the front door. imaging unit. Remove the toner cartridges. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 514 Troubleshoot a problem Error codes Error message Solution 31.64z, 43.64z Reinstall missing, unplugged, or Open the front door. unresponsive color Remove the toner cartridges. imaging kit. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 515 For more information, see Refilled regular 33.42z, 33.43z [color] cartridge [color] cartridge on page 605. 33.60z Non-genuine black For more information, see Non‑Lexmark  imaging unit, see supply on page 605. User's Guide. 33.64z Non-genuine color imaging kit, see User's Guide.
  • Page 516 Troubleshoot a problem Error codes Error message Solution 37.1 Insufficient memory Try either of the following: to collate job. • Select Continue to print the part of the job that is stored and to begin collating the rest of the print job. •...
  • Page 517 Troubleshoot a problem Error codes Error message Solution PPDS font error. Install the PPDS font indicated in the print job, and then select Continue to let the printer search for the substitute font. Defective flash Try one or more of the following: detected.
  • Page 518 Troubleshoot a problem Error codes Error message Solution 71.01 Fax Station Name For more information, see Setting up the fax not set up. Contact function using analog fax on page 105. system administrator. 71.02 Fax Station Number not set up. Contact system administrator.
  • Page 519 Troubleshoot a problem Error codes Error message Solution 72.02 Web Link server Contact your system administrator. not set up. Contact system administrator. 72.04 Fax server To Try either of the following: Format not set up. Contact system • Configure the To Format. From the administrator.
  • Page 520 Troubleshoot a problem Error codes Error message Solution 75.12 Secure Element Try either of the following: update incomplete. • Restart the printer. Note: Wait for 10 seconds to complete the update. • Cancel the update. Note: The printer may erase all existing certificates and storage drive contents.
  • Page 521 Troubleshoot a problem Error codes Error message Solution 83.20 Staple cartridge Select Continue to clear the message. low. 83.20 Staple S2 inner low. 83.20 Staple S2 outer low. 83.30 Staple cartridge Try either of the following: empty or missing. • Remove, and then insert the staple cartridge.
  • Page 522 Troubleshoot a problem Error codes Error message Solution 84.31, 84.33 Replace black For more information, see Replacing the imaging unit, black imaging unit on page 456. recommended life exceeded. 84.31, 84.33 Replace color For more information, see Replacing the imaging kit, color imaging kit on page 463.
  • Page 523 Troubleshoot a problem Error codes Error message Solution 200.03, 200.05, Paper jam in For more information, see Paper jam in door 200.12, 200.13, <LOCATION/>. B on page 564. 200.14, 200.15, 200.22, 200.23, 200.24, 200.25, 200.26, 200.32, 200.33, 200.34, 200.35, 200.36, 200.42, 200.43, 200.44, 200.45, 200.46, 200.52,...
  • Page 524 Troubleshoot a problem Error codes Error message Solution 242.23, 242.25, Paper jam in For more information, see Paper jam in the 242.35, 242.45, <LOCATION/>. optional 550‑sheet tray on page 556. 242.55, 242.91 242.33, 242.43, Paper jam in For more information, see either of the 243.33, 243.35, <LOCATION/>.
  • Page 525 Troubleshoot a problem Error codes Error message Solution 291.06 Close flatbed cover Try one or more of the following: and load originals if restarting job. • Scan from the scanner glass. • Scan from the automatic document feeder. • Finish the job without further scanning. • Cancel the job.
  • Page 526 Troubleshoot a problem Error codes Error message Solution 400.11, 400.13, Paper jam in For more information, see Paper jam in the 400.15, 401.11, <LOCATION/>. booklet finisher on page 584. 401.13, 401.15, 404.19, 438.11, 438.21, 442.66, 444.66, 445.66, 450.21, 450.23, 450.25, 451.21, 451.23, 451.25, 451.98, 451.99, 452.66, 453.21,...
  • Page 527 Troubleshoot a problem Error codes Error message Solution 602.29, 662.23 Paper loading error For more information, see Loading the 550- in tray 2. sheet tray on page 113. 602.39, 663.33 Paper loading error For more information, see either of the in tray 3.

  • Page 528: Printing Problems

    Troubleshoot a problem Error codes Error message Solution 680.20Q Replace jammed Try one or more of the following: originals if continuing job. • Select Cancel job to clear the message and cancel the scan job. • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job.
  • Page 529 Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges. • Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. •...

  • Page 530: Dark Print

    Troubleshoot a problem Dark print Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 531: Ghost Images

    Troubleshoot a problem Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it. If the problem persists, then contact customer support. Ghost images Notes Before solving the problem, do the following: Perform Color Adjust.

  • Page 532: Gray Or Colored Background

    Troubleshoot a problem Gray or colored background Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 533: Incorrect Margins

    Troubleshoot a problem Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the imaging kit. If the problem persists, then contact customer support.

  • Page 534: Light Print

    Troubleshoot a problem Light print Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 535: Missing Colors

    Troubleshoot a problem • Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it. • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit.
  • Page 536 Troubleshoot a problem Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 537: Mottled Print And Dots

    Troubleshoot a problem Mottled print and dots Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 538: Print Crooked Or Skewed

    Troubleshoot a problem Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit.

  • Page 539: Solid Color Or Black Images

    Troubleshoot a problem Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it. Adjust the paper guides in the tray to the correct position for the paper loaded. •...

  • Page 540: Text Or Images Cut Off

    Troubleshoot a problem Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the imaging kit. If the problem persists, then contact customer support.

  • Page 541: Toner Easily Rubs Off

    Troubleshoot a problem • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit. Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes.

  • Page 542: Uneven Print Density

    Troubleshoot a problem • Make sure that the printer power cord is plugged into an appropriately rated and properly grounded electrical outlet. • Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded. •...

  • Page 543: Horizontal Dark Lines

    Troubleshoot a problem Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the imaging kit. If the problem persists, then contact customer support.

  • Page 544: Horizontal White Lines

    Troubleshoot a problem Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. • Make sure that the paper does not have a texture or rough finish. •...
  • Page 545 Troubleshoot a problem Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 546: Vertical White Lines

    Troubleshoot a problem Vertical white lines Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Note: Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.

  • Page 547: Vertical Dark Lines Or Streaks

    Cleaning the scanner on page 498. • Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. • Make sure that the imaging kit and black imaging unit are properly installed.

  • Page 548: Repeating Defects

    Troubleshoot a problem Warning—Potential Damage Do not touch the photoconductor drum under the black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the imaging kit. • Replace the black imaging unit. If the problem persists, then contact customer support.

  • Page 549: Print Jobs Do Not Print

    Troubleshoot a problem ◦ 110 mm (4.33 in.) If the problem persists, then contact customer support. Print jobs do not print Try one or more of the following: • From the document that you are trying to print, open the Printing Preferences or Print dialog, and then check if the correct printer is selected.

  • Page 550: Slow Printing

    Troubleshoot a problem Note: You can also change the settings on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. • Check if the trays are linked. For more information, see Linking trays on page 126. If the problem persists, then contact customer support. Slow printing Try one or more of the following: •...

  • Page 551: The Printer Is Not Responding

    Troubleshoot a problem Notes ◦ Allow the printer to cool down after a long print job. ◦ Observe the recommended ambient temperature for the printer. For more information, see Selecting a location for the printer on page If the problem persists, then contact customer support.

  • Page 552: Enabling The Usb Port

    Troubleshoot a problem Enabling the USB port From the control panel, navigate to Settings > Network/Ports > USB. Select Enable USB Port. Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper •...

  • Page 553: Identifying Jam Locations

    Troubleshoot a problem • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty paper. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. •...
  • Page 554 Troubleshoot a problem Jam locations Door B Multipurpose feeder Standard tray Standard bin Automatic document feeder Staple finisher Optional 550‑sheet tray 2 x 550‑sheet tray 1500‑sheet tray Staple, hole punch finisher Folding paper transport 2000‑sheet tandem tray...
  • Page 555 Troubleshoot a problem Jam locations Booklet finisher Paper jam in the standard tray Pull out the standard tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
  • Page 556 Troubleshoot a problem Paper jam in the optional 550‑sheet tray Open door D. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the door. Pull out the optional 550‑sheet tray.

  • Page 557: Paper Jam In The Automatic Document Feeder

    Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the automatic document feeder Paper jam in door A Open door A.
  • Page 558 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A. Paper jam in door A1 Open the scanner cover. Pull the green latch to open door A1.
  • Page 559 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A1, and then close the scanner cover. Paper jam in the automatic document feeder bin Remove any paper from the automatic document feeder bin. Remove the jammed paper.

  • Page 560: Paper Jam In The Multipurpose Feeder

    Troubleshoot a problem Paper jam in the multipurpose feeder Remove any paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the 2 x 550-sheet tray Open door E. Remove the jammed paper inside door E.
  • Page 561 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Close door E. Pull out tray 3. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 562 Troubleshoot a problem Insert tray 3. Repeat step 4 through step 6 for tray 4. Paper jam in the 2000‑sheet tandem tray Open door E. Remove the jammed paper inside door E. Note: Make sure that all paper fragments are removed. Close door E.
  • Page 563 Troubleshoot a problem Paper jam in the 1500‑sheet tray Open door K. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door K. Grab handle J, and then slide the tray to the right.

  • Page 564: Paper Jam In Door B

    Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Slide the tray back into place. Paper jam in door B Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 565 Troubleshoot a problem Remove the jammed paper in any of the following locations: Note: Make sure that all paper fragments are removed. ◦ Above the fuser ◦ In the fuser ◦ Below the fuser...
  • Page 566 Troubleshoot a problem ◦ Under the standard bin exit roller ◦ In the duplex unit...

  • Page 567: Paper Jam In The Standard Bin

    Troubleshoot a problem Close door B. Paper jam in the standard bin Remove any paper from the standard bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed.

  • Page 568: Paper Jam In The Staple Finisher

    Troubleshoot a problem Paper jam in the staple finisher Remove the jammed paper in the staple finisher bin. Note: Make sure that all paper fragments are removed. Grab handle F, and then slide the staple finisher to the left.
  • Page 569 Troubleshoot a problem Open door R1, and then rotate the knob R2 clockwise. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 570 Troubleshoot a problem Close door R1. Remove the jammed paper in the standard bin exit roller. Note: Make sure that all paper fragments are removed. Slide the staple finisher back into place. Paper jam in the folding paper transport Remove the jammed paper.
  • Page 571 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Open door F. Lift handle N4. Lift handle N5.
  • Page 572 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close handle N5, and then close handle N4. Push down handle N1. Turn knob N2 counterclockwise.
  • Page 573 Troubleshoot a problem Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close door F. Paper jam in the staple, hole punch finisher If your printer is configured with a paper transport, then do the following: Remove the jammed paper in bin 1.
  • Page 574 Troubleshoot a problem Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages. Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2.
  • Page 575 Troubleshoot a problem Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close paper transport cover G. Open door I, open door R1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 576 Troubleshoot a problem Close door R1, and then close door I. Open paper transport cover F. Open door H.
  • Page 577 Troubleshoot a problem Lift handle R4. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
  • Page 578 Troubleshoot a problem Turn knob R2 counterclockwise, and then remove the jammed paper in paper transport cover F. Note: Make sure that all paper fragments are removed. Close paper transport cover F. Return handle R4 to its original position. Close door H. If your printer is configured with a folding paper transport, then do the following: Remove the jammed paper in bin 1.
  • Page 579 Troubleshoot a problem Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2. Note: Make sure that all paper fragments are removed. Open door F.
  • Page 580 Troubleshoot a problem Open door N4. Open door N5. Open door H.
  • Page 581 Troubleshoot a problem Lift handle R4. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
  • Page 582 Troubleshoot a problem Turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and Note: Make sure that all paper fragments are removed. Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 583 Troubleshoot a problem Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed. Close door B. Push down handle N1. Turn knob N2 counterclockwise.

  • Page 584: Paper Jam In The Booklet Finisher

    Troubleshoot a problem Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close handle N5, and then close handle N4. Close door F.
  • Page 585 Troubleshoot a problem Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 1. Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages.
  • Page 586 Troubleshoot a problem Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed. Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close paper transport cover G. Open paper transport cover F.
  • Page 587 Troubleshoot a problem Open door H. Move handle R3 to the right, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 588 Troubleshoot a problem 10. Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 589 Troubleshoot a problem 11. Turn knob R5 counterclockwise, and then remove the jammed paper from the finisher standard bin. Note: Make sure that all paper fragments are removed.
  • Page 590 Troubleshoot a problem 12. Lift handle R4, turn knob R2 clockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 591 Troubleshoot a problem Close paper transport cover F. Return handles R1, R3, and R4 to their original position. Close door H. If your printer is configured with a folding paper transport, then do the following: Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed.
  • Page 592 Troubleshoot a problem Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 1. Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages.
  • Page 593 Troubleshoot a problem Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed. Open door F. Open door H.
  • Page 594 Troubleshoot a problem Open door N4. Open door N5. Lift handle R4. Turn knob R2 clockwise, and then remove the jammed paper in handle R4. Note: Make sure that all paper fragments are removed.
  • Page 595 Troubleshoot a problem Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and N5. Note: Make sure that all paper fragments are removed. Open door B.
  • Page 596 Troubleshoot a problem CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 597 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place.
  • Page 598 Troubleshoot a problem Close door N5, and then close door N4. Close door F. Return handles R1 and R4 back into their original positions. Close door H. Paper jam in the booklet maker Remove jammed paper in bin 2. Note: Make sure that all paper fragments are removed. Open door H.
  • Page 599 Troubleshoot a problem Pull out the booklet maker. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 600 Troubleshoot a problem Turn knob R9 counterclockwise until it stops. Open door R8.
  • Page 601 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door R8. Return the booklet maker into the booklet finisher.

  • Page 602: Network Connection Problems

    Troubleshoot a problem Close door H. Network connection problems Cannot open Embedded Web Server Try one or more of the following: • Make sure that the printer is on. • Make sure that the printer IP address is correct. Notes ◦...

  • Page 603: Hardware Options Problems

    Troubleshoot a problem Note: Some routers may share the default Wi‑Fi name. • Make sure that you entered the correct network password. Note: Take note of the spaces, numbers, and capitalization in the password. • Make sure that the correct wireless security mode is selected. From the control panel, navigate to Settings >...

  • Page 604: Parallel Or Serial Interface Card Does Not Operate Correctly

    Troubleshoot a problem • Print the Menu Settings Page, and then check if the internal solutions port (ISP) appears in the Installed Features list. From the control panel, navigate to Settings > Reports > Menu Settings Page. • Remove, and then reinstall the ISP. For more information, see Installing an internal solutions port on page 278.

  • Page 605: Issues With Supplies

    Select OK to continue. All printer component life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results when using supplies or parts in your Lexmark printer that are remanufactured by parties other than Lexmark.

  • Page 606: Paper Feed Problems

    Troubleshoot a problem All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

  • Page 607: Envelope Seals When Printing

    Troubleshoot a problem If the problem persists, then contact customer support. Envelope seals when printing Try one or more of the following: • Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. •...

  • Page 608: Jammed Pages Are Not Reprinted

    Troubleshoot a problem Notes ◦ Make sure that the paper guides are positioned correctly. ◦ Make sure that the stack height is below the maximum paper fill indicator. ◦ Make sure to print on the recommended paper size and paper type. •...

  • Page 609: Faxing Problems

    Troubleshoot a problem Faxing problems Caller ID is not shown From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. Set Enable Caller ID to On. If the problem persists, then contact customer support.

  • Page 610: Poor Fax Print Quality

    Make sure that etherFAX is set up correctly. For more information, see Setting up the fax function using etherFAX on page 106. If the problem persists, then go to https://www.etherfax.net/lexmark. Cannot send or receive faxes using etherFAX Try one or more of the following: •...

  • Page 611: Scanning Problems

    Cannot send the fax cover page from the computer Try one or more of the following: • Make sure that the print driver is updated. For more information, go to www.lexmark.com/ downloads. • Clear the Always display settings prior to faxing setting.

  • Page 612: Partial Copies Of Document Or Photo

    Troubleshoot a problem Cannot scan to a network folder Try one or more of the following: • Create a network folder shortcut, and then scan a document using the shortcut. For more information, see Scanning to a network folder on page 318.

  • Page 613: Poor Copy Quality

    Troubleshoot a problem • Match the paper size setting and the paper loaded in the tray. If the problem persists, then contact customer support. Poor copy quality Try one or more of the following: • Clean the scanner glass and the ADF glass with a damp, soft, lint‑free cloth. Note: If your printer has a second ADF glass inside the ADF, then also clean that glass.

  • Page 614: Scan Job Was Not Successful

    Troubleshoot a problem Scan job was not successful Try one or more of the following: • Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. • Check the file that you want to scan, and make sure that: ◦...

  • Page 615: Adjusting Scanner Registration

    Troubleshoot a problem Adjusting scanner registration From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. In the Print Quick Test menu, select Start. Place the test page on the scanner glass, and then select Flatbed Registration. In the Copy Quick Test menu, select Start.

  • Page 616: Color Quality Problems

    Troubleshoot a problem Color quality problems Modifying the colors in printed output From the control panel, navigate to Settings > Print > Quality > Advanced Imaging > Color Correction. In the Color Correction menu, select Manual. In the Color Correction Content menu, select the appropriate color conversion setting. Object type Color conversion tables RGB Image...

  • Page 617: Faq About Color Printing

    Troubleshoot a problem FAQ about color printing What is RGB color? RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors observed in nature.

  • Page 618: How Can I Match A Particular Color (Such As A Corporate Logo)

    • Printer model type and serial number Go to https://support.lexmark.com to receive email or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275.

  • Page 619: Recycle And Dispose

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

  • Page 620: Product Information

    For Lexmark technical support, go to https://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.

  • Page 621: Licensing Notices

    U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”...

  • Page 622: Limited Warranty Service

    To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 623: Extent Of Limited Warranty

    FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

  • Page 624: Specifications

    Notices Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights.

  • Page 625: Product Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.

  • Page 626: Environmental And Sustainability Notices

    Notices model. If the printer speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60 minutes or 54 minutes, depending on the printer model. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.

  • Page 627: Waste From Electrical And Electronic Equipment (Weee) Directive

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com...

  • Page 628: India E-Waste Notice

    Notices India E-Waste notice This product including components, consumables, parts and spares complies with the “India E-Waste Rules” and prohibits use of lead, mercury, hexavalent chromium,  polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in the Rule.
  • Page 629 Notices This product may contain one of the following coin-cell batteries: • Battery identification: Seiko Model Number MS621FE Manufacturer: Seiko Instruments Inc. Manufacturer address: 8, Nakase 1-chome, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan • Battery identification: Panasonic Model Number ML621 Manufacturer: Panasonic Energy Co., Ltd. Manufacturer address: 1-1 Matsushita-cho, Moriguchi City, Osaka 570-8511, Japan •...

  • Page 630: Product Disposal

    Follow the instructions on the screen. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start- up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.

  • Page 631: Notices For Wireless Products

    Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark MarkNet N8450 / AzureWave AW-CM467-SUR;...
  • Page 632 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Building  Q1 Quantum Business Park, 60 Norden Road, Maidenhead, Berkshire, United Kingdom SL6 4AY.

  • Page 633: Class A Device Notices

    Notices Restrictions or requirements in the UK This radio equipment is restricted to indoor use only. Outdoor use is prohibited. UK statement of radio transmitter operational frequency bands and maximum RF power This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the UK) or 5GHz  (5.15–5.35, 5.47–5.725 in the UK) bands. The maximum transmitter EIRP power output,  including antenna gain, is ≤ 20dBm for both bands. Notice to users in Thailand ประกาศถึ...

  • Page 634: European Community (Ec) Directives Conformity

    Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 635: Radio Interference Notice

    Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Building  Q1 Quantum Business Park, 60 Norden Road, Maidenhead, Berkshire, United Kingdom SL6 4AY. A declaration of conformity is available upon request from the UK Importer or ...
  • Page 636 The UK Product Security and Telecommunications Infrastructure Act 2022 (PSTI Act)—Summary Statement  of Compliance Lexmark International Inc., 740 West New Circle Road, Lexington, KY 40550 USA, declares that this product complies with the applicable security requirements in Schedule 1 of The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.

  • Page 637: Index

    Index Index adjusting headphone volume adjusting speaker volume 1500‑sheet tray assigning ring pattern to printer loading installing adding printers to a computer answering machine setting up 2000-sheet tandem tray analog fax loading setting up 2000‑sheet tandem tray adjusting toner darkness installing adjusting fax darkness 2 x 550‑sheet tray adding shortcut installing...
  • Page 638 Index installing connecting computer to printer copying blocking junk faxes using the automatic document feeder (ADF) black imaging unit ordering using the scanner glass replacing documents booklet finisher top bin extension using ADF replacing using scanner glass blank pages photos black images on letterhead on both sides of paper...
  • Page 639 Index onto a single sheet 2 x 550-sheet tray cards, copying s standard bin changing fax resolution in fuser creating shortcut in duplex unit network folder in folding paper transport email in staple finisher copy in staple, hole punch finisher fax destination in booklet finisher FTP address confidential documents do not print configuring the email server settings...
  • Page 640 Index partial copies of documents defective flash memory partial copies of photos disabling SMTP server not set up error poor copy quality scanner does not respond erasing printer memory color quality problem exporting configuration file print appears tinted erasing cannot receive faxes using analog fax storage drive cannot set up etherFAX hard disk...
  • Page 641 Index emptying hole punch box fax, scheduling fax resolution enabling USB port changing emission notices 631, fax log envelope seals when printing printing email problem cannot send emails holding forwarding firmware card fax darkness fax driver adjusting installing forwarding fax faxing FTP server setting date and time...
  • Page 642 2 x 550‑sheet tray staple finisher held jobs genuine parts and supplies configuring genuine Lexmark parts and supplies glass cleaner tool printing replacing holding print jobs ghost images holding faxes Hibernate mode...
  • Page 643 Index indicator light internal solutions port does not operate correctly internal options internal options junk faxes card reader blocking installing the fax driver jam locations installing the printer software identifying installing the print driver jams, paper importing configuration file avoiding installing cabinet job prints from the wrong tray installing paper transport...
  • Page 644 LPD Configuration making copies HTTP/FTP Settings menu Eco‑Mode Preferences Local Accounts Remote Operator Panel Schedule USB Devices Share Data with Lexmark Default Login Methods Restore Factory Defaults Confidential Print Setup Accessibility Encryption Out of Service Erase Login Restrictions About this Printer...
  • Page 645 Menu Settings Page Not enough free space in flash memory for Miscellaneous resources Cloud Services Enrollment non‑genuine toner Print notices 626, 630, 631, 625, Network noise emission levels Shortcuts Non‑Lexmark supply Device on‑screen keyboard Troubleshooting using Forms Merge offset stacker menu map installing...
  • Page 646 Index ordering supplies printer apps toner cartridge preinstalled apps black imaging unit paper types color imaging kit supported print driver waste toner bottle adding hardware options staple cartridge installing fuser maintenance kit printer software installing paper personal identification numbers recycled enabling selecting printer port settings...
  • Page 647 Replace cartridge, printer region mismatch font sample list directory list defective flash detected from a mobile device refilled regular cartridge using Mopria Print Service Non‑Lexmark supply from a mobile device printer parts status from flash drive checking from a mobile device paper transport connector cover replacing using Wi‑Fi Direct...
  • Page 648 Index paper jam in duplex unit toner easily rubs off paper jam in staple, hole punch finisher horizontal white lines paper jam in booklet finisher horizontal dark lines printing problem repeating print defects print jobs do not print vertical white lines printer is not responding paper curl job prints from the wrong tray...
  • Page 649 Replace cartridge, printer region mismatch tray cover recycling tray insert Lexmark packaging booklet finisher top bin extension recycling products size guides resetting hole punch box supply usage counters standard bin resetting the supply usage counters...
  • Page 650 Index setting paper size 113, installing setting paper type storing print jobs Scan Center separator sheets setting up placing speaker volume in copy jobs adjusting sorting multiple copies spoken passwords saving paper enabling scheduling fax setting up serial printing scanning serial printing to FTP server setting up...
  • Page 651 Index Sleep mode scanner does not respond configuring cannot scan to network folder supplies, conserving jagged image supplies status jagged text checking scanning quality problem size guides scan job was not successful replacing scanning takes too long or freezes computer standard bin scanner does not close replacing...
  • Page 652 USB port wireless network USB port Wi‑Fi Protected Setup enabling Wi‑Fi Direct using AirPrint configuring using genuine Lexmark parts and supplies printing from a mobile device unable to read flash drive Wi‑Fi network, deactivating uneven print density waste toner bottle ordering volatile memory replacing...
  • Page 653 User's Guide  ...

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