Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learn about the printer................10 Finding information about the printer......................10 Finding the printer serial number........................11 Printer configurations............................12 Using the control panel.............................14 Understanding the status of the indicator light..................15 Selecting paper..............................15 Set up, install, and configure..............35 Selecting a location for the printer.......................
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Contents Printing from a flash drive..........................187 Supported flash drives and file types......................188 Configuring confidential jobs........................188 Printing confidential and other held jobs....................189 Printing a font sample list..........................189 Printing a directory list............................190 Placing separator sheets between copies....................190 Stapling printed sheets..........................190 Punching holes in printed sheets........................190 Folding printed sheets.............................191 Using offset stacking in printed sheets.......................191...
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Contents Fax.......................198 Using the automatic document feeder and scanner glass..............198 Sending a fax..............................198 Scheduling a fax...............................199 Creating a fax destination shortcut......................199 Changing the fax resolution..........................199 Adjusting the fax darkness.......................... 200 Printing a fax log............................. 200 Blocking junk faxes............................200 Holding faxes..............................200 Forwarding a fax.............................
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Network connection problems........................479 Hardware options problems......................... 481 Issues with supplies............................482 Paper feed problems............................. 483 E-mailing problems............................486 Faxing problems..............................487 Scanning problems............................492 Color quality problems..........................499 Contacting customer support........................501 Recycle and dispose................502 Recycling Lexmark products........................502 Recycling Lexmark packaging........................502...
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
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Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.
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Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads, search for Printer software your printer model, and then in the Type menu, • Print or fax driver select the driver, firmware, or utility that you need.
In other countries and regions—See the printed warranty that came with the printer. Product Information Guide—See the documentation that came with the printer or go to http://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number...
Learn about the printer Locate the serial number at the left side of the printer. Printer configurations Note: Make sure to configure the printer on a flat, sturdy, and stable surface. Basic model Automatic document feeder (ADF) Control panel Standard bin Standard 2 x 520-sheet tray Multipurpose feeder...
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Learn about the printer Staple finisher Note: Not supported if another finisher is installed. Optional 2 x 520-sheet tray Staple, hole punch finisher Note: Supported only if an optional tray or spacer is installed. Trifold/Z‑fold finisher Note: Supported only if an optional tray or spacer is installed. Booklet finisher Note: Supported only if an optional tray or spacer is installed.
Learn about the printer Understanding the status of the indicator light Indicator light Printer status The printer is off. Solid blue The printer is ready. Blinking blue The printer is printing or processing data. Blinking red The printer requires user intervention. Solid amber The printer is in Sleep mode.
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Learn about the printer Moisture content The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.
Learn about the printer • Store paper in cartons, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface. • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.
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Learn about the printer Paper size Standard 2 x Multipurpose Envelope tray Two‑sided 520‑sheet tray feeder printing Arch B 304.8 x 457.2 mm (12 x 18 in.) Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Hagaki 100 x 148 mm...
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Learn about the printer Paper size Standard 2 x Multipurpose Envelope tray Two‑sided 520‑sheet tray feeder printing SRA3 320.04 x 449.58 mm (12.6 x 17.7 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal 7 3/4 Envelope 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 225.4 mm...
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Learn about the printer Paper sizes supported by the optional trays Paper size Optional 2 x 520-sheet Optional 2000-sheet Optional 2000-sheet tray tandem tray tray 297 x 420 mm (11.69 x 16.54 in.) 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm...
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Learn about the printer Paper size Optional 2 x 520-sheet Optional 2000-sheet Optional 2000-sheet tray tandem tray tray Legal 215.9 x 355.6 mm (8.5 x 14 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Oficio (Mexico) 215.9 x 340.4 mm (8.5 x 13.4 in.) SRA3 320.04 x 449.58 mm...
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Learn about the printer Paper sizes supported by the output bins Paper size Standard bin Dual catch bin Stack Offset Stack 297 x 420 mm (11.69 x 16.54 in.) 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.)
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Learn about the printer Paper size Standard bin Dual catch bin Stack Offset Stack Ledger 279.4 x 4431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Oficio (Mexico) 215.9 x 340.4 mm (8.5 x 13.4 in.)
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Learn about the printer Paper size Standard bin Dual catch bin Stack Offset Stack C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) Loads only in short‑edge orientation. Loads only in long‑edge orientation. Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 320.04 x 1320.8 mm (12.6 x 52 in.).
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Learn about the printer Paper size Staple finisher Staple, hole punch finisher Stack Offset Staple Stack Offset Staple Hole punch Arch B 304.8 x 457.2 mm (12 x 18 in.) Banner Max width: 215.9 mm (8.5 in.) Max length: 1320.8 mm (52 in.) Executive 184.2 x 266.7 mm...
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Learn about the printer Paper size Staple finisher Staple, hole punch finisher Stack Offset Staple Stack Offset Staple Hole punch Letter 215.9 x 279.4 mm (8.5 x 11 in.) Oficio (Mexico) 215.9 x 340.4 mm (8.5 x 13.4 in.) SRA3 320.04 x 449.58 (12.6 x 17.7 in.) Statement...
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Learn about the printer Paper size Staple finisher Staple, hole punch finisher Stack Offset Staple Stack Offset Staple Hole punch DL Envelope 110 x 220 mm (4.33 x 8.66 in.) Loads only in short‑edge orientation. Loads only in long‑edge orientation. Supports paper sizes ranging from 88.9 x 98.38 mm (3.5 x 3.87 in.) to 296.93 x 431.8 mm (11.69 x 17 in.).
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Learn about the printer Paper size Trifold/Z‑fold finisher Booklet finisher Trifold Z‑fold Stack Offset Staple Hole punch Fold Banner Max width: 215.9 mm (8.5 in.) Max length: 1320.8 mm (52 in.) Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.)
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Learn about the printer Paper size Trifold/Z‑fold finisher Booklet finisher Trifold Z‑fold Stack Offset Staple Hole punch Fold SRA3 320.04 x 449.58 (12.6 x 17.7 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal 7 3/4 Envelope 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 225.4 mm...
Learn about the printer Supported paper types Paper types supported by the standard tray, MPF, envelope tray, and two‑sided printing Paper type Standard 2 x Multipurpose feeder Envelope tray Two‑sided printing 520‑sheet tray Bond Card Stock Colored Paper Custom Type Envelope Glossy Heavy Glossy...
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Learn about the printer Paper type Optional 2 x 520-sheet Optional 2000-sheet Optional 2000-sheet tray tray tandem tray Glossy Heavy Glossy Heavy Paper Labels Letterhead Light Paper Plain Paper Preprinted Recycled Rough Envelope Rough Cotton Transparencies Vinyl Labels Paper types supported by the output bins Paper type Standard bin Dual catch bin...
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Learn about the printer Paper type Standard bin Dual catch bin Stack Offset Stack Preprinted Recycled Rough Envelope Rough Cotton Transparencies Vinyl Labels Paper types supported by the staple finisher and the staple, hole punch finisher Paper type Staple finisher Staple, hole punch finisher Stack Offset...
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Learn about the printer Paper types supported by the trifold/Z‑fold finisher and the booklet finisher Paper type Trifold/Z‑fold finisher Booklet finisher Trifold Z‑fold Stack Offset Staple Hole punch Fold Bond Card Stock Colored Paper Custom Type Envelope Glossy Heavy Glossy Heavy Paper Labels Letterhead...
Set up, install, and configure Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Set up, install, and configure 330 mm (13 in.) Rear 203 mm (8 in.) Right side 152 mm (6 in.) Front 381 mm (15 in.) Left side 457 mm (18 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Set up, install, and configure Printer port Function USB port Attach a keyboard or any compatible option. USB printer port Connect the printer to a computer. Ethernet port Connect the printer to a network. LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
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Set up, install, and configure Icon Function Stop or Cancel button Stop the current job. Copy Make copies. Change Language Change the language on the printer display. E‑mail Send e‑mails. Settings Access the printer menus. Send fax. Address Book Access, create, and organize contacts. Status/Supplies •...
Set up, install, and configure • Only destinations created from the Embedded Web Server are saved. For more information, see the documentation that came with the solution. Apply the changes. Creating a shortcut From the home screen, touch Shortcut Center. Note: The icon and name may have been changed.
Set up, install, and configure Using Display Customization Before using the application, make sure to do the following: • From the Embedded Web Server, click Apps > Display Customization > Configure. • Enable and configure the screen saver, slideshow, and wallpaper settings. Managing screen saver and slide show images From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Set up, install, and configure • For information on how to configure the application settings, see the Device Quotas Administrator’s Guide. Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Set up, install, and configure Navigating the screen using gestures Notes: • Most of the gestures are applicable only when Voice Guidance is activated. • Enable Magnification to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings. Gesture Function Swipe left then up using one finger...
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Set up, install, and configure Enabling Magnification mode In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message. Using two fingers, do the following: Touch Magnification mode.
Setting up the printer to fax Supported fax Printer model Analog fax Fax server etherFAX Fax over IP (FoIP) CX942 CX943 CX944 XC9445 XC9455 XC9465 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer.
Set up, install, and configure Using the Settings menu in the printer From the home screen, touch Settings > Fax > Fax Setup > General Fax Settings. Configure the settings. Using the Embedded Web Server Open a web browser, and then type the printer IP address in the address field. Notes: •...
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An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. To locate the serial number, see “Finding the printer...
Set up, install, and configure Click Fax Server Setup. In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax provider domain. Notes: • If necessary, configure the Reply Address, Subject, or Message fields. •...
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Set up, install, and configure Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: •...
Set up, install, and configure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
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There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Set up, install, and configure Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter.
Set up, install, and configure Setting the fax date and time From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. Configure the settings. Configuring daylight saving time From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. In the Time Zone menu, touch (UTC+user) Custom.
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Set up, install, and configure Using the Settings menu in the printer From the home screen, touch Settings > E‑mail > E‑mail Setup. Configure the settings. Notes: • For more information on the password, see the list of e‑mail service providers.
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Set up, install, and configure Setting Value Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value Primary SMTP Gateway smtp.comcast.net Primary SMTP Gateway Port 587 Use SSL/TLS...
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Set up, install, and configure iCloud Mail Note: Make sure that two‑step verification is enabled on your account. Setting Value Primary SMTP Gateway smtp.mail.me.com Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials...
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Set up, install, and configure Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
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Set up, install, and configure Setting Value Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Outlook Live or Microsoft 365 These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.
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Set up, install, and configure Setting Value SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization code Note: To generate an authorization code, from the QQ Mail home page, click Settings >...
Set up, install, and configure Setting Value Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Yahoo! Mail Setting Value Primary SMTP Gateway smtp.mail.yahoo.com Primary SMTP Gateway Port 587...
Set up, install, and configure Setting Value Device Password Account password or app password Notes: • For accounts with two‑step verification disabled, use your account password. • For accounts with two‑step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific Passwords...
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Set up, install, and configure Note: Use the indicators on the bottom of the tray to position the guides. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do either of the following: For one‑sided, long‑edge printing •...
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Set up, install, and configure • Load prepunched paper faceup with the holes against the left side of the tray. For one‑sided, short‑edge printing • Load letterhead faceup with the header toward the left side of the tray. • Load prepunched paper faceup with the holes against the front of the tray. For two‑sided, long‑edge printing •...
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Set up, install, and configure • Load prepunched paper facedown with the holes against the right side of the tray. For two‑sided, short‑edge printing • Load letterhead facedown with the header toward the left side of the tray. • Load prepunched paper facedown with the holes against the back of the tray. Notes: •...
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Set up, install, and configure Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the images are rotated to 180° when printed. Loading the 2000-sheet tandem tray CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
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Set up, install, and configure Adjust the guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do either of the following: For one‑sided printing •...
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Set up, install, and configure • Load prepunched paper faceup with the holes against the left side of the tray. For two‑sided printing • Load letterhead facedown with the header toward the back of the tray. • Load prepunched paper facedown with the holes against the right side of the tray.
Set up, install, and configure Notes: • Do not slide paper into the tray. • Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams. Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the images are rotated to 180°...
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Set up, install, and configure Adjust the guide at the back of the tray. Do the same at the front of the tray.
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Set up, install, and configure Adjust the lever on the tray side door. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. When loading letterhead or prepunched paper, do either of the following: For one‑sided printing •...
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Set up, install, and configure • Load prepunched paper facedown with the holes against the left side of the tray. For two‑sided printing • Load letterhead faceup with the header toward the back of the tray. • Load prepunched paper faceup with the holes against the left side of the tray. Note: Make sure that the stack height is below the maximum paper fill indicator.
Set up, install, and configure Close the tray side door, and then insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a finisher is installed, the images are rotated to 180° when printed. Loading the envelope tray CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
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Set up, install, and configure Flex, fan, and align the envelope edges before loading. Adjust the guides to match the size of the envelope that you are loading. Note: Use the indicators on the bottom of the tray to position the guides. Load the envelopes with the flap side down and against the left side of the tray.
Set up, install, and configure Insert the tray. If necessary, set the paper size and paper type to match the envelope loaded in the tray. Loading the multipurpose feeder Open the multipurpose feeder.
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Set up, install, and configure Adjust the side guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper. Note: Make sure that the side guides fit snugly against the paper. For long-edge feed: •...
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Set up, install, and configure • For two-sided printing, load letterhead faceup with the header toward the rear of the printer. Load prepunched paper faceup with the holes to the left side of the paper. For short-edge feed: • For one-sided printing, load letterhead facedown with the header to the left side of the paper. Load prepunched paper facedown with the holes toward the front of the printer.
Set up, install, and configure • For two-sided printing, load letterhead faceup with the header to the left side of the paper. Load prepunched paper faceup with the holes toward the back of the printer. Note: When a finisher is installed, the printer rotates the images to 180°. Linking trays From the home screen, touch Settings >...
Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Configuration tab.
• To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page Add the printer.
Set up, install, and configure • If you are using a proxy server, then temporarily disable it to load the web page correctly. From the Embedded Web Server, click Export Configuration or Import Configuration. Follow the instructions on the screen. If the printer supports applications, then do the following: Click Apps >...
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Set up, install, and configure Unpack the envelope tray, and then remove all the packing material. Insert the envelope tray. To make the envelope tray available for print jobs, from the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Envelope Tray Setup > On.
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Set up, install, and configure Installing the optional spacer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional spacer, and then remove all the packing material. Lock the casters to keep the spacer from moving. Remove the option installation cover under the left side of the printer.
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Set up, install, and configure Pull out the lifting handle on the left side of the printer. Align the printer with the spacer, and then lower the printer into place. CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
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Set up, install, and configure Remove tray 2. Secure the spacer to the printer with screws.
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Set up, install, and configure Insert tray 2. Remove the connector cover from the rear of the printer. Secure the locking bracket to the printer, and then attach the cover.
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Set up, install, and configure Adjust the levelers to make sure that all sides of the printer have the same height. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the optional 2 x 520-sheet tray CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional tray, and then remove all the packing material. Store the sheet that came with the optional tray into the compartment in tray 1. Note: The sheet has critical information that the service technician needs when repairing or replacing the optional tray.
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Set up, install, and configure Lock the casters to keep the optional tray from moving. Remove the option installation cover under the left side of the printer. Pull out the lifting handle on the left side of the printer. Align the printer with the optional tray, and then lower the printer into place.
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Set up, install, and configure CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Remove tray 2.
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Set up, install, and configure Secure the optional tray to the printer with screws. Insert tray 2. Remove the connector cover from the rear of the printer.
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Set up, install, and configure Connect the tray connector to the printer, and then attach the cover. Adjust the levelers to make sure that all sides of the printers have the same height.
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Set up, install, and configure Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the optional 2000-sheet tandem tray CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional tray, and then remove all the packing material. Store the sheet that came with the optional tray into the compartment in tray 1. Note: The sheet has critical information that the service technician needs when repairing or replacing the optional tray.
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Set up, install, and configure Lock the casters to keep the optional tray from moving. Open door B. Remove the option installation cover under the left side of the printer.
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Set up, install, and configure Pull out the lifting handle on the left side of the printer. Align the printer with the optional tray, and then lower the printer into place. CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
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Set up, install, and configure Remove tray 2. Secure the optional tray to the printer with screws. Insert tray 2.
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Set up, install, and configure Remove the connector cover from the rear of the printer. Connect the tray connector to the printer, and then attach the cover.
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Set up, install, and configure Adjust the levelers to make sure that all sides of the printers have the same height. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the optional 2000‑sheet tray CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional tray, and then remove all the packing material. Remove the leveling screw from the left side of the printer. Note: Do not throw away the screw.
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Set up, install, and configure Install the optional tray.
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Set up, install, and configure Connect the tray connector to the printer.
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Set up, install, and configure Adjust the leveling screws to make sure that the tray has the same height with the printer. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the banner tray Turn off the printer.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Open the multipurpose feeder, and then extend the side guides. Unpack the banner tray, and then remove all the packing material.
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Set up, install, and configure Attach the banner tray to the multipurpose feeder. Push the banner roll catch toward the printer.
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Set up, install, and configure Load banner paper into the tray, with the leading edge going under the banner roll catch.
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Set up, install, and configure Place the trailing edge of the banner paper on the banner roll catch, and then adjust the side guides. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the working shelf Turn off the printer.
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Set up, install, and configure Using a flat‑head screwdriver, remove the cover plates. Unpack the working shelf. Attach the mounting bracket to the printer. Attach the working shelf to the mounting bracket.
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Set up, install, and configure Secure the shelf to the printer. Turn on the printer.
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Set up, install, and configure Installing the dual catch bin Unpack the dual catch bin. Attach the dual catch bin to the printer.
Set up, install, and configure Installing the staple finisher CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Remove the standard bin. Note: Do not throw away the bin.
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Set up, install, and configure Open the front door, and then remove the blue knob. Note: Do not throw away the knob.
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Set up, install, and configure Remove the standard bin side cover. Note: Do not throw away the cover. Unpack the staple finisher, and then remove all the packing material.
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Set up, install, and configure Insert the finisher. Close the front door. Secure the finisher to the printer. Note: Use the screws that came with the finisher. Secure the finisher cable to the printer. Note: Use the clamps that came with the finisher.
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Set up, install, and configure Connect the finisher cable to the printer. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the staple, hole punch finisher CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the staple, hole punch finisher, and then remove all the packing material. Insert the staple cartridge holder into the finisher.
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Set up, install, and configure Attach the brackets to the finisher. Insert the bin into the finisher. Remove the standard bin. Note: Do not throw away the standard bin.
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Set up, install, and configure Open the front door, and then remove the blue knob. Note: Do not throw away the blue knob.
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Set up, install, and configure Remove the standard bin side cover. Note: Do not throw away the standard bin side cover. Close the front door. Insert the paper transport, and then use the screws to secure it. Note: Use the screws that came with the finisher.
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Set up, install, and configure Attach the finisher to the printer.
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Set up, install, and configure Adjust the leveling screws to make sure that all sides of the finisher have the same height as the printer.
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Set up, install, and configure Open the finisher door, and then install the screw to the left part of the finisher. Close the finisher door.
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Set up, install, and configure Connect the paper transport cable to the rear of the finisher.
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Set up, install, and configure Connect the finisher cable to the rear of the printer. Secure the cable along the rear of the printer. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure To make the finisher available for print jobs, from the home screen, touch Settings > Device > Maintenance > Configuration Menu > Finisher Configuration > Hole Punch Configuration > select a configuration. Installing the booklet finisher CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the booklet finisher, and then remove all the packing material. Open the booklet finisher door.
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Set up, install, and configure Remove the packing material inside the booklet finisher. Insert the staple cartridge holder. Insert the hole punch box.
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Set up, install, and configure Close the booklet finisher door. Insert the bins.
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Set up, install, and configure Insert the booklet finisher cable.
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Set up, install, and configure Remove the standard bin. Note: Do not throw away the standard bin. Open the front door, and then remove the blue knob. Note: Do not throw away the knob.
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Set up, install, and configure Remove the standard bin side cover. Note: Do not throw away the bin side cover. Close the front door.
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Set up, install, and configure Attach the installation bracket for the finisher. Insert the paper transport, and then use the screws to secure it. Note: Use the screws that came with the finisher.
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Set up, install, and configure Remove the rear ports cover. Secure the cable.
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Set up, install, and configure Attach the rear ports cover. Attach the brackets at the bottom of the finisher. Open the booklet finisher door.
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Set up, install, and configure Using a flat‑head screwdriver, remove the screw, and then close the finisher door. Attach the finisher to the printer.
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Set up, install, and configure Open the finisher door, use the screw to secure the finisher to the printer, and then close the door.
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Set up, install, and configure Rotate the side wheels of the finisher clockwise to make sure that all sides of the finisher have the same height.
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Set up, install, and configure Connect the cables to the printer ports and finisher ports. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure Installing the trifold/Z‑fold finisher CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer.
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Set up, install, and configure Unplug the booklet finisher cables from the printer.
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Set up, install, and configure Open the booklet finisher door, use a flat‑head screwdriver to remove the screw and metal bracket, and then close the door.
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Set up, install, and configure Remove the booklet finisher. Unpack the trifold/Z‑fold finisher, and then remove all the packing material. Open the finisher door.
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Set up, install, and configure Remove the trifold bin, attach the screws to the bin, and then insert the bin.
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Set up, install, and configure Using a flat‑head screwdriver, attach the installation bracket for the trifold/Z‑fold finisher, remove the screw, and then close the finisher door.
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Set up, install, and configure Attach the trifold/Z‑fold finisher to the printer. Open the trifold/Z-fold finisher door, use the screw to secure the finisher to the printer, and then close the finisher door.
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Set up, install, and configure Remove the wrench, and then adjust the leveling screws to make sure that the front of the finisher has the same height as the printer.
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Set up, install, and configure Adjust the leveling screws to make sure that the rear of the finisher has the same height as the printer.
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Set up, install, and configure Attach the wrench to the trifold/Z-fold finisher. Attach the booklet finisher to the trifold/Z-fold finisher.
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Set up, install, and configure Open the booklet finisher door, use the screw to secure the booklet finisher to the trifold/Z-fold finisher, and then close the booklet finisher door.
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Set up, install, and configure Adjust the leveling screws to make sure that all sides of the finisher have the same height.
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Set up, install, and configure Connect the cables to the printer ports and finisher ports. Connect the printer and finisher power cords to the printer and the finisher, and then to the electrical outlet.
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Set up, install, and configure CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Note: If the outlet is 120 or 220 volts, then you may connect both power cords to the same outlet. If the outlet is 100 or 110 volts, then you must connect the power cords to separate outlets.
Set up, install, and configure Installing a printer hard disk CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Remove the rear ports cover. Unplug the power cord from the electrical outlet, and then from the printer. Using a flat‑head screwdriver, remove the controller board access cover. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
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Set up, install, and configure Unpack the hard disk. Warning—Potential Damage: Do not touch or press the center of the hard disk.
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Set up, install, and configure Attach the hard disk to the controller board.
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Set up, install, and configure Attach the hard disk connector cable to the controller board.
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Set up, install, and configure Attach the controller board access cover.
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Set up, install, and configure Attach the rear ports cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
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Set up, install, and configure • The module is best bonded to the printer after 72 hours. Check for a gap between the module and the printer, then attach the spacer module if necessary. Attach the NFC card. Turn on the printer.
Set up, install, and configure Installing an internal solutions port CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
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Set up, install, and configure Remove the internal solutions port (ISP) cover. Unpack the ISP kit. Mounting bracket...
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Set up, install, and configure Thumbscrews Housing Note: Not applicable for this printer model. ISP extended cable Attach the mounting bracket to the controller board.
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Set up, install, and configure Attach the ISP to the mounting bracket. Connect the ISP extended cable to the ISP connector on the controller board.
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Set up, install, and configure Secure the ISP to the printer.
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Set up, install, and configure Attach the controller board access cover.
Set up, install, and configure Attach the rear ports cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store.
Set up, install, and configure Using the Push Button method From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method. Follow the instructions on the display. Using the personal identification number (PIN) method From the home screen, touch Settings >...
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Set up, install, and configure Connecting a mobile device to the printer Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information, “Configuring Wi‑Fi Direct” on page 179. Connecting using Wi‑Fi Direct Note: These instructions apply only to Android mobile devices. From the mobile device, go to the settings menu.
Set up, install, and configure Deactivating the Wi‑Fi network From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. Follow the instructions on the display. Checking the printer connectivity From the home screen, touch Settings > Reports > Network > Network Setup Page. Check the first section of the network setup page, and confirm that the status is connected.
Secure the printer Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Secure the printer Erasing printer storage drive From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. Depending on the storage drive that is installed on your printer, do either of the following: • For hard disk, touch the Sanitize all information on hard disk check box, touch ERASE, and then select a method to erase data.
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Secure the printer • The printer is removed from your premises for service. • The printer is sold to another organization. Note: To dispose a storage drive, follow the policies and procedures of your organization.
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Print Notes: • Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. From your mobile device, select a document from your file manager or launch a compatible application.
Print Printing from a flash drive Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the •...
Print Printing confidential and other held jobs For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Print and Hold. Select Use Print and Hold, and then assign a user name. Select the print job type (Confidential, Repeat, Reserve, or Verify).
Print Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Placing separator sheets between copies From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies. Print the document. Stapling printed sheets For Windows users With a document open, click File >...
Print For Macintosh users With a document open, choose File > Print. Select a printer, and then from the drop-down menu following the Orientation menu, choose Finishing. Click Punch, and then select a setting. Click Print. Folding printed sheets For Windows users With a document open, click File >...
Print Click Offset, and then select a setting. Click Print. Canceling a print job From the home screen, touch Select the job to cancel. Note: You can also cancel a job by touching Job Queue. Adjusting toner darkness From the home screen, touch Settings > Print > Quality. In the Toner Darkness menu, adjust the settings.
Copy Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page • Use the scanner glass for single‑page documents, documents, make sure to align the leading edge book pages, small items (such as postcards or before loading.
Copy Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then touch Copy To >...
Copy Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Pages per Side. Adjust the settings. Copy the document. Copying cards Load a card on the scanner glass. From the home screen, touch Copy >...
Copy Creating a booklet from copied documents Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings.
E-mail E-mail Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page • Use the scanner glass for single‑page documents, documents, make sure to align the leading edge book pages, small items (such as postcards or before loading.
Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page • Use the scanner glass for single‑page documents, documents, make sure to align the leading edge book pages, small items (such as postcards or before loading.
Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number. If necessary, configure other fax settings. Send the fax. For Macintosh users With a document open, choose File > Print. Select the printer that has ‑ Fax added after its name. In the To field, enter the recipient number.
Adjusting the fax darkness Note: Make sure that fax is configured. For more information, see the Setting up the printer to fax section. Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information. Touch Darkness, and then adjust the setting.
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• If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Shortcuts > Add Shortcut. Select a shortcut type, and then configure the settings. Note: Take note of the shortcut number. Apply the changes. Click Settings >...
Before you begin, make sure that the computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Next. Note: To download the utility, go to www.lexmark.com/downloads. Click Setup, and then add the printer IP address.
Scan Browse to the location you want to save the scanned document, create a file name, and then click Next. Note: To reuse the scan profile, enable Create Shortcut, and then create a unique shortcut name. Click Finish. Load an original document into the automatic document feeder or on the scanner glass. From the printer home screen, touch Scan Profiles >...
Scan Creating an FTP shortcut From the home screen, touch FTP. Enter the FTP server address, and then touch Create a shortcut. Scanning to a network folder Load the document into the ADF tray or on the scanner glass. From the home screen, touch Scan Center. Note: The icon and name may have been changed.
Scan Scanning to a flash drive Load an original document into the ADF tray or on the scanner glass. Insert the flash drive. Touch Scan to USB and adjust the settings if necessary. Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. •...
Use printer menus Troubleshooting Print Quality Test Pages Cleaning the Scanner Device Preferences Menu item Description Display Language Set the language of the text that appears on the display. [List of languages] Country/Region Identify the country or region where the printer is configured to operate.
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Use printer menus Menu item Description Allow Background Removal Specify whether background removal is allowed. Allow Custom Job scans Specify whether the Custom Job Scanning setting appears for copy, scan, and fax. Note: This menu item appears only when a hard disk or an intelligent storage drive is installed.
Use printer menus Menu item Description Print Print multiple page images on one side of a sheet of paper. Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print...
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Use printer menus Menu item Description Authentication Type Set the authentication type when accessing the VNC client server. None* Standard Authentication VNC Password Specify the password to connect to the VNC client server. Note: This menu item appears only if Authentication Type is set to Standard Authentication.
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Use printer menus Menu item Description E‑mail Alerts Setup Type the server IP address or host name of your secondary or backup SMTP server. E‑mail Setup Secondary SMTP Gateway E‑mail Alerts Setup Enter the server port number of your secondary or backup SMTP server.
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Use printer menus Menu item Description E‑mail Alerts Setup Specify the password to connect to the SMTP server. E‑mail Setup Device Password E‑mail Alerts Setup Specify the realm for the Kerberos 5 authentication protocol. E‑mail Setup Kerberos 5 REALM E‑mail Alerts Setup Specify the domain name for the NTLM security protocol.
Use printer menus Menu item Description Error Prevention Reset Auto Reboot Counter. Auto Reboot Reset Auto Reboot Counter Cancel Continue Error Prevention Set the printer to show a message when a short paper error occurs. Display Short Paper Error Note: Short paper refers to the size of the paper loaded. Auto‑clear* Error Prevention Set the printer to process the entire page into the memory...
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Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to Lexmark. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance None* Information.
Use printer menus Menu item Description Key Repeat Initial Delay Set the initial length of delay in seconds before a repeating key starts repeating. 0.25–5 (1*) Note: This menu item appears only when a keyboard is attached to the printer. Key Repeat Rate Set the number of presses per second for a repeating key.
Use printer menus Maintenance Configuration Menu Menu item Description USB Configuration Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB PnP USB Configuration Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device USB Scan to Local (multiple interfaces).
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Use printer menus Menu item Description Tray Configuration Set the paper source that the user fills when a prompt to load envelope appears. Envelope Prompts Auto* Note: For Multipurpose Feeder to appear, in the Paper menu, set Configure MP to Cassette. Multipurpose Feeder Manual Envelope Tray Configuration...
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Use printer menus Menu item Description Printer Emulations Activate Prescribe. Enable Prescribe Note: The Prescribe license must be installed. Off* Printer Emulations Set the page timeout during emulation. Emulator Security Page Timeout 0–60 (60*) Printer Emulations Reset the emulator after a print job. Emulator Security Reset Emulator After Job Off*...
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Use printer menus Menu item Description Print Configuration Set a text point-size value below which the high‑frequency screens are used when printing font data. Font Sharpening For example, if the value is 24, then all fonts sized 24 points or 0–150 (24*) less use the high‑frequency screens.
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Toner patch sensor setup Print a diagnostic page that contains information on toner patch sensor calibration. Print TPS information page App Configuration Enable Lexmark Embedded Solutions (LES) applications. LES Applications Scanner Configuration Print a Quick Test target page. Scanner Manual Registration...
Use printer menus Out of Service Erase Menu item Description Out of Service Erase Show a read‑only information on when the printer memory or storage drive was last erased. Memory Last Sanitized Hard Disk Last Sanitized Note: Hard Disk Last Sanitized appears only when a hard disk is installed.
Show the serial number of the printer. Export Configuration File to Export the configuration file to a flash drive. Export Compressed Logs to Export the compressed log files to a flash drive. Send Logs Send printer log information to Lexmark. Print Layout Menu item Description Sides Specify whether to print on one side or both sides of the paper.
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Use printer menus Menu item Description Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] (1*) Multipurpose Feeder Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side...
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Use printer menus Finishing Menu item Description Staple Job Specify the staple position for all print jobs. Off* Note: This menu item appears only when a staple finisher is installed. 1 staple, top left corner 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
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Use printer menus Menu item Description Job Waiting Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Off* Note: This menu item appears only when a printer hard disk is installed. Job Hold Timeout Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources.
Use printer menus Menu item Description Toner Darkness Determine the lightness or darkness of text images. 1 to 5 (4*) Halftone Enhance the printed output to have smoother lines with sharper edges. Normal* Detail Color Saver Reduce the amount of toner used to print graphics and images. Off* Note: When set to On, this setting overrides the value of the Toner Darkness setting.
Use printer menus Menu item Description Spot Color Replacement Assign specific CMYK values to twenty named spot colors. Set Custom CMYK Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Menu item Description Job Accounting Set the printer to create a log of the print jobs that it receives.
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Use printer menus Menu item Description Log Action at Full Specify how the printer responds when hard disk or ISD usage reaches the maximum limit (100MB). None* E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post & Delete Current Log Post &...
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Use printer menus Menu item Description Lock PS Startup Mode Disable the SysStart file. Image Smoothing Enhance the contrast and sharpness of low‑resolution images. Off* Note: This setting has no effect on images with a resolution of 300 dpi or higher.
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Use printer menus Menu item Description Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Reverse Portrait Reverse Landscape Lines per Page Specify the number of lines of text for each page printed through the PCL® data stream.
Use printer menus Image Menu item Description Auto Fit Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation Off* settings for the image. Invert Invert bitonal monochrome images.
Use printer menus Menu item Description Substitute Size Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source. Statement/A5 Notes: Letter/A4 • Off prompts the user to load the required paper size. 11 x 17/A3 •...
Use printer menus Custom Scan Sizes Menu item Description Custom Scan Size [x] Assign a scan size name and configure the scan settings. Scan Size Name Width 1–8.5 inches (8.5*) 25.4–215.9 mm (215.9*) Height 1–25 inches (11*) 25.4–635 mm (279.4*) Orientation Portrait* Landscape...
Use printer menus Copy Copy Defaults Menu item Description Content Type Improve the output result based on the content of the original document. Text Text/Photo* Photo Graphics Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet...
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Use printer menus Menu item Description Print Page Borders Place a border around each image when printing multiple pages on a single page. Off* Collate Print multiple copies in sequence. Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies...
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Use printer menus Menu item Description Darkness Adjust the darkness of the scanned image. 1 to 9 (5*) Number of Copies Specify the number of copies. 1–9999 (1*) Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer...
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Use printer menus Menu item Description Contrast Specify the contrast for the scanned image. Best for content* 0–5 Background Removal Remove the background color or image noise from the original document. Background Detection Notes: Content‑based* • Content-based removes the background color from the original Fixed document .
Use printer menus Menu item Description Allow Save as Shortcut Save copy settings as a shortcut. Sample Copy Print a sample copy to check the quality before printing the remaining copies. Off* Note: This menu item appears only when a hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting.
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Use printer menus Menu item Description Memory Use Set the amount of internal printer memory allocated for faxing. All receive Note: This menu item prevents memory buffer conditions and failed faxes. Mostly receive Equal* Mostly send All send Cancel Faxes Cancel outgoing or incoming faxes.
Use printer menus Menu item Description HTTPS Proxy Specify a proxy server URL. HTTPS Proxy User Specify the user name and password for the proxy server. HTTPS Proxy Password Fax Send Encryption Enable encryption for outgoing fax messages. Disabled Enabled* Required Fax Receive Encryption Enable encryption for incoming fax messages.
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Use printer menus Menu item Description Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Darkness Adjust the darkness of the scanned image. 1–9 (5*) Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone.
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Use printer menus Menu item Description Contrast Set the contrast of the output. Best for Content* Background Removal Adjust the amount of background visible on a scanned image. Level ‑4 to 4 (0*) Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document.
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Use printer menus Menu item Description Enable Fax Scans Create faxes using the printer scanner. Driver to Fax Allow the print driver to send fax. Allow Save as Shortcut Save fax numbers as shortcuts on the printer. Max Speed Set the maximum speed for sending fax. 33600* 14400 9600...
Use printer menus Fax Receive Settings Menu item Description Fax Job Waiting Remove fax jobs that request specific unavailable resources from the print queue. None* Toner Toner and Supplies Rings to Answer Set the number of rings required before the printer answers the incoming calls.
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Use printer menus Admin Controls Menu item Description Enable Fax Receive Set the printer to receive fax. Enable Color Fax Receive Set the printer to receive fax in color. Enable Caller ID Show the caller ID information of the incoming call on the printer display. Off* Block No Name Fax Block incoming faxes without fax IDs.
Use printer menus Menu item Description Max Speed Set the maximum speed for transmitting fax. 33600* 14400 9600 4800 2400 Note: An asterisk (*) next to a value indicates the factory default setting. Fax Cover Page Menu item Description Fax Cover Page Configure the settings for the fax cover page.
Use printer menus Fax Log Settings Menu item Description Transmission Log Frequency Specify how often the printer creates a transmission log. Always* Never Only for Error Transmission Log Action Print or e‑mail a log for successful fax transmission or transmission error. Print E‑mail Off*...
Use printer menus Menu item Description Speaker Volume Adjust the fax speaker volume. Low* High Ringer Volume Enable the ringer volume. Off* Note: An asterisk (*) next to a value indicates the factory default setting. VoIP Settings Menu item Description VoIP Protocol Set the Voice over Internet Protocol (VoIP) protocol.
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Use printer menus Menu item Description Transport For Outgoing Calls Set the SIP transport type for outgoing calls. UDP* Outbound Proxy Specify an outbound proxy to forward all SIP communication. Contact Specify a contact name for SIP. Realm Specify a realm name for SIP. Note: If the Realm setting is not set, the setting uses the name of the Contact instead.
Use printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
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Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Use printer menus Fax Server Scan Settings Menu item Description Image Format Specify the file format for the scanned image. TIFF (.tif) PDF (.pdf)* XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) XLSX (.xlsx) CSV (.csv) Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
Use printer menus Menu item Description Original Size Set the paper size of the original document. [List of paper sizes] Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. • This setting may vary depending on your printer model. Use Multi‑Page TIFF Choose between single‑...
Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
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Use printer menus Menu item Description Format Specify the file format of the scanned document. JPEG (.jpg) Note: The menu items may vary depending on your printer model. PDF (.pdf)* TIFF (.tif) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Global OCR Settings Configure the settings for optical character recognition (OCR).
Use printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of the original document. Portrait* Landscape Original Size...
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Use printer menus Menu item Description Auto Color Detect Configure the auto color detection setting. Color Sensitivity 1–9 (5*) Area Sensitivity 1–9 (5*) E‑mail Bit Depth 1 bit* 8 bit Minimum Scan Resolution 75 dpi 150 dpi 200 dpi 300 dpi* JPEG Quality Set the JPEG quality of the scanned image.
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Use printer menus Menu item Description Blank Pages Set the sensitivity of scans in relation to blank pages in the original document. Blank Page Removal (Do Not Remove*) Blank Page Sensitivity (5*) Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description...
Use printer menus Menu item Description Adjust ADF Skew Set the printer to adjust the skewed images from documents that are scanned from the ADF. Off* Transmission Log Print a transmission log for e‑mail scans. Print log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing e‑mail logs.
Use printer menus FTP Defaults Menu item Description Format Specify the file format for the scanned image. JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Global OCR Settings Configure the settings for optical character recognition (OCR). Recognized Languages Note: This menu appears only if you have purchased and installed an OCR Auto Rotate* solution.
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Use printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of the original document. Portrait* Landscape Original Size...
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Use printer menus Menu item Description Contrast Specify the contrast for the scanned image. Best for content* Background Removal Remove the background color or image noise from the original document. Background Detection (Content‑based*) Level (0*) Notes: • Content-based removes the background color from the original document .
Use printer menus Menu item Description Text/Photo Default Set the quality of text and photo on the scanned image. 5–95 (75*) Photo Default Set the quality of photo on the scanned image. 5–95 (50*) Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF file. TIFF Compression Specify the compression type for TIFF files.
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Use printer menus Menu item Description Global OCR Settings Configure the settings for optical character recognition (OCR). Recognized Languages Note: This menu appears only if you have purchased and installed an OCR Auto Rotate solution. Despeckle Auto Contrast Enhance PDF Settings Configure the PDF settings of the scanned image.
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Use printer menus Menu item Description Original Size Set the paper size of the original document. Mixed Sizes* Sides Specify the orientation of the original document when scanning on both sides of the document. Off* Long edge Short edge File Name Specify the file name of the scanned image.
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Use printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Sharpness Adjust the sharpness in the scanned image.
Use printer menus Menu item Description Adjust ADF Skew Set the printer to adjust the skewed images from documents that are scanned from the ADF. Note: An asterisk (*) next to a value indicates the factory default setting. Flash Drive Print Menu item Description Number of Copies...
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Use printer menus Menu item Description Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies • Between Copies offsets each copy of a print job if Collate is set to On Between Jobs [1,2,1,2,1,2].
Use printer menus Menu item Description Blank Pages Print blank pages in a print job. Do Not Print* Print Note: An asterisk (*) next to a value indicates the factory default setting. Network/Ports Network Overview Menu item Description Active Adapter Specify the type of the network connection.
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Menu item Description Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant. Setup On Printer Panel Configure the Wi‑Fi connection using the control panel. Choose Network Note: 802.1x - RADIUS can be configured only from the Embedded Add Wi‑Fi Network...
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Use printer menus Menu item Description WEP Authentication Mode Set the type of Wireless Encryption Protocol (WEP) for the printer. Auto* Note: This menu item appears only when the Wireless Security Open Mode is set to WEP. Shared Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
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Use printer menus Menu item Description Network Address View the network addresses. PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
Use printer menus AirPrint Note: This menu appears only in the Embedded Web Server. Menu item Description All AirPrint Functions Show the AirPrint status of the printer. Enable AirPrint Enable the AirPrint function. Note: This menu item appears only if Internet Printing Protocol (IPP) or mDNS is disabled.
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Use printer menus Ethernet Menu item Description Network Speed Show the speed of the active network adapter. IPv4 Configure the IPv4 settings. Enable DHCP (On*) Set Static IP Address IPv6 Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address...
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Use printer menus TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Zero Configuration Name Specify a service name for the zero configuration network.
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Use printer menus Menu item Description Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256–1500 Ethernet (1500*) Raw Print Port Specify a raw port number for printers connected on a network.
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Use printer menus Menu item Description SNMP Version 3 Configure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1* Minimum Authentication Level...
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Use printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Configuration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Configuration is set SHA256* to Compatibility.
Use printer menus Menu item Description 802.1x Authentication Configure the settings for authenticating the 802.1x connection. Device Login Name Device Login Password Validate Serve Certificate (On*) Enable Event Logging (Off*) 802.1x Device Certificate Allowable Authentication Mechanisms Configure the allowed authentication mechanisms for the 802.1x EAP ‑...
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Use printer menus HTTP/FTP Settings Menu item Description Proxy Configure the HTTP and FTP server settings. HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Other Settings Access the Embedded Web Server to monitor and manage the printer.
Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
Use printer menus Cloud Services Cloud Services Enrollment Menu item Description View More Information View additional information on the usage of Lexmark Cloud Services. Enable communication with Lexmark Cloud Enable the printer to communicate with Lexmark Cloud Services. Services Off*...
Use printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Note: Some menu items appear only when a hard disk or an intelligent Modify Address Book storage drive is installed.
Use printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Configuration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps Control access to printer applications.
Use printer menus Schedule USB Devices Menu item Description Schedules Schedule access to the front USB port. Add New Schedule Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server.
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Use printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
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Use printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notification to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notification to the administrator when the log becomes full and begins to overwrite the oldest entries. Off* Log Full Behavior Resolve log storage issues when the log fills its allotted memory.
Use printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
Use printer menus Menu item Description Require All Jobs to be Held Set the printer to hold all print jobs. Off* Keep duplicate documents Set the printer to keep all documents with the same file name. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu appears only when a hard disk or an intelligent storage drive is installed.
Use printer menus Miscellaneous Menu item Description Protected Features Show all the features that Function Access Control (FAC) protects regardless of the security permission that the user has. Show* Hide Note: Hide displays only FAC‑protected features that the user has access. Print Permission Let the user log in before printing.
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Use printer menus Menu item Description Profiles List Print a list of profiles that are stored in the printer. Asset Report Print a diagnostic tool for print problems. Note: To avoid clipping the content, print the report on letter‑ or A4‑size paper.
Use printer menus Network Menu item Description Network Setup Page Print a page that shows the configured network and wireless settings on the printer. Note: This menu item appears only in network printers or printers connected to print servers. Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi‑Fi Direct.
Maintain the printer Maintain the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Checking the status of parts and supplies From the home screen, touch Status/Supplies. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen.
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Maintain the printer Lexmark XC9445, XC9455, XC9465 toner cartridges Item Worldwide Cyan 24B7523 Magenta 24B7524 Yellow 24B7525 Black 24B7526 Ordering a photoconductor unit Item Worldwide Photoconductor unit 73D0P00 Photoconductor unit 3-Pack 73D0Q00 Ordering the waste toner bottle Item Part number...
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Maintain the printer Remove the used toner cartridge. Unpack the new toner cartridge. Shake the toner cartridge to redistribute the toner. Insert the new toner cartridge.
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Maintain the printer Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position.
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Maintain the printer Remove the printhead wiper, and then clean the printhead lenses. Put the printhead wiper back into place.
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Maintain the printer Insert the waste toner transfer unit until it clicks into place, and then lock it. Close the door.
Maintain the printer Replacing a photoconductor unit Open the front door.
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Maintain the printer Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position.
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Maintain the printer Unlock the used photoconductor unit. Remove the used photoconductor unit.
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Maintain the printer Unpack the new photoconductor unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than one minute. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
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Maintain the printer Remove the packing material, and then lock the new photoconductor unit.
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Maintain the printer Remove the printhead wiper, and then clean the printhead lenses. Put the printhead wiper back into place.
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Maintain the printer Insert the waste toner transfer unit until it clicks into place, and then lock it. Close the door.
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Maintain the printer Replacing the 520‑sheet tray insert Remove the used tray insert. Unpack the new tray insert, and then remove all the packing material.
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Maintain the printer Insert the new tray insert.
Maintain the printer Replacing the fuser Turn off the printer. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Maintain the printer Remove the used fuser. Unpack the new fuser.
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Maintain the printer Insert the new fuser until it clicks into place, and then lock it. Close door A. Turn on the printer. Replacing the printhead wiper Open the front door.
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Maintain the printer Remove the used printhead wiper. Unpack the new printhead wiper.
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Maintain the printer Insert the new printhead wiper. Close the front door.
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Maintain the printer Replacing the transfer module cleaner Open the front door.
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Maintain the printer Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position.
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Maintain the printer Remove the used transfer module cleaner. Unpack the new transfer module cleaner.
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Maintain the printer Insert the new transfer module cleaner.
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Maintain the printer Insert the waste toner transfer unit until it clicks into place, and then lock it. Close the front door.
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Maintain the printer Replacing the tray roller kit Turn off the printer.
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Maintain the printer Remove the standard tray. Remove the used tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer Unpack the new tray roller kit.
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Maintain the printer Insert the new tray roller kit until it clicks into place. Insert the tray. Turn on the printer.
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Maintain the printer Replacing the ADF roller kit Turn off the printer.
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Maintain the printer Open the ADF top cover. Remove the separator roller cover.
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Maintain the printer Remove the used separator roller. Unpack the new separator roller. Insert the new separator roller. Insert the separator roller cover until it clicks into place.
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Maintain the printer Open the ADF inner cover. Remove the roller clip.
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Maintain the printer Remove the used feed rollers. Unpack the new feed rollers. Insert the new feed rollers.
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Maintain the printer Attach the roller clip until it clicks into place.
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Maintain the printer Close the ADF inner cover until it clicks into place. Close the ADF top cover. Turn on the printer.
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Maintain the printer Replacing the 2000‑sheet tray roller kit Turn off the printer.
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Maintain the printer Slide the tray to the left. Open door J, and then open the roller kit cover.
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Maintain the printer Locate and remove the used roller kit. Unpack the new roller kit.
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Maintain the printer Insert the new roller kit. Close the roller kit cover, and then close door J. Slide the tray back into place. Turn on the printer.
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Maintain the printer Replacing the 2000‑sheet tandem tray roller kit In handle C Turn off the printer.
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Maintain the printer Pull out tray 4, and then pull out tray 3. Pull out handle C, and then open the inner cover.
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Maintain the printer Open the roller kit cover. Remove the used tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Unpack the new tray roller kit.
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Maintain the printer Insert the new tray roller kit until it clicks into place. Close the roller kit cover. Close the inner cover, and then insert handle C. Insert trays 3 and 4. Turn on the printer.
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Maintain the printer In tray 3 Turn off the printer.
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Maintain the printer Remove tray 1, and then remove tray 2. Pull out trays 3 and 4.
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Maintain the printer Pull out handle C. Remove the used tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer Insert the new tray roller kit until it clicks into place. Insert handle C. Insert trays 3 and 4. Insert trays 1 and 2. Turn on the printer.
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Maintain the printer Replacing the ADF separator roller cover Open the ADF top cover. Remove the used separator roller cover. Unpack the new separator roller cover.
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Maintain the printer Insert the new separator roller cover until it clicks into place. Close the ADF top cover.
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Maintain the printer Replacing the second transfer roller Turn off the printer. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Maintain the printer Remove the used second transfer roller.
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Maintain the printer Unpack the new second transfer roller. Insert the new second transfer roller. Close the door. Turn on the printer.
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Maintain the printer Replacing the lower rear connector cover Remove the used lower rear connector cover. Unpack the new lower rear connector cover. Insert the new lower rear connector cover until it clicks into place.
Maintain the printer Replacing the waste toner bottle Open the front door.
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Maintain the printer Remove the waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position.
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Maintain the printer Remove the printhead wiper, and then clean the printhead lenses. Put the printhead wiper back into place.
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Maintain the printer Insert the waste toner transfer unit until it clicks into place, and then lock it. Remove the used waste toner bottle. Unpack the new waste toner bottle.
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Maintain the printer Insert the new waste toner bottle until it clicks into place, and then close the door. Replacing the waste toner transfer unit Open the front door.
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Maintain the printer Remove the used waste toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. Unpack the new waste toner transfer unit.
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Maintain the printer Insert the new waste toner transfer unit until it clicks into place, and then lock it. Close the front door.
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Maintain the printer Replacing the small cover in the tray insert Pull out the tray. Remove the used small cover. Unpack the new small cover.
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Maintain the printer Insert the new small cover. Insert the tray.
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Maintain the printer Replacing the B4 paper guide in the tray insert Pull out the tray. Remove the used B4 paper guide. Unpack the new B4 paper guide.
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Maintain the printer Insert the new B4 paper guide. Insert the tray. Replacing the scanner glass pad Open the scanner cover.
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Maintain the printer Remove the used scanner glass pad. Unpack the new scanner glass pad. Align the new scanner glass pad to the scanner glass.
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Maintain the printer Close the scanner cover to attach the new scanner glass pad. Open the scanner cover. Apply pressure to the scanner glass pad to secure it. Close the scanner cover.
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Maintain the printer Replacing the hole punch box in the booklet finisher Open the booklet finisher door.
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Maintain the printer Remove the used hole punch box. Unpack the new hole punch box. Insert the new hole punch box. Close the booklet finisher door.
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Maintain the printer Replacing the trifold/Z‑fold finisher bin Turn off the printer.
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Maintain the printer Open the trifold/Z-fold finisher door. Remove the used finisher bin. Unpack the new finisher bin.
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Maintain the printer Insert the new finisher bin. Close the finisher door. Turn on the printer. Replacing the paper bail Pinch the left side of the paper bail to unlock it. Remove the used paper bail. Unpack the new paper bail.
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Maintain the printer Insert the new paper bail until it clicks into place.
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Maintain the printer Replacing the dual catch bin Remove the used dual catch bin. Unpack the new dual catch bin. Attach the new dual catch bin until it clicks into place.
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Maintain the printer Replacing the controller board access cover Remove the rear ports cover.
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Maintain the printer Using a flat‑head screwdriver, remove the used controller board access cover. Unpack the new controller board access cover.
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Maintain the printer Attach the new controller board access cover.
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Maintain the printer Attach the rear ports cover. Replacing the rear ports cover Remove the used rear ports cover. Unpack the new rear ports cover.
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Maintain the printer Attach the new rear ports cover. Replacing the R9 rear cover Remove the used R9 rear cover. Unpack the new R9 rear cover.
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Maintain the printer Attach the new R9 rear cover until it clicks into place. Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher Open the finisher door.
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Maintain the printer Remove the staple cartridge holder. Remove the empty staple cartridge. Unpack the new staple cartridge.
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Maintain the printer Insert the new staple cartridge into the holder until it clicks into place.. Insert the staple cartridge holder until it clicks into place. Close the door.
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Maintain the printer Replacing the staple cartridge in the staple, hole punch finisher Open the finisher door. Remove the staple cartridge holder.
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Maintain the printer Remove the empty staple cartridge. Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place.
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Maintain the printer Insert the staple cartridge holder. Close the door. Replacing the standard staple cartridge holder Open the finisher door.
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Maintain the printer Remove the used staple cartridge holder. Remove the staple cartridge. Unpack the new staple cartridge holder.
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Maintain the printer Insert the staple cartridge into the new staple cartridge holder until it clicks into place. Insert the new staple cartridge holder until it clicks into place. Close the finisher door.
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Maintain the printer Replacing the staple cartridge holder in the booklet finisher Open the finisher door, and then pull out the booklet maker. Remove the used staple cartridge holder.
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Maintain the printer Remove the staple cartridge. Unpack the new staple cartridge holder. Insert the staple cartridge into the new staple cartridge holder.
Maintain the printer Insert the new staple cartridge holder. Insert the booklet maker, and then close the finisher door. Resetting the supply usage counters From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters.
Maintain the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Maintain the printer Cleaning the scanner Open the scanner cover. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad...
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Maintain the printer • Scanner glass pad • ADF glass • Scanner glass Close the scanner cover.
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Maintain the printer Cleaning the tray roller kit Turn off the printer.
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Maintain the printer Remove the standard tray. Remove the tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer Apply water to a soft, lint-free cloth, and then wipe the feed rollers.
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Maintain the printer Insert the roller kit until it clicks into place. Insert the tray. Turn on the printer.
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Maintain the printer Cleaning the 2000‑sheet tray roller kit Turn off the printer.
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Maintain the printer Slide the tray to the left. Open door J, and then open the roller kit cover.
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Maintain the printer Locate, and then remove the tray roller kit. Apply water to a soft, lint-free cloth, and then wipe the roller kit.
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Maintain the printer Insert the roller kit. Close the roller kit cover, and then close door J. Slide the tray back into place. Turn on the printer.
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Maintain the printer Cleaning the 2000‑sheet tandem tray roller kit In handle C Turn off the printer.
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Maintain the printer Pull out tray 4, and then pull out tray 3. Pull out handle C, and then open the inner cover.
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Maintain the printer Open the roller kit cover. Remove the tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Apply water to a soft, lint-free cloth, and then wipe the pick rollers. Insert the roller kit until it clicks into place.
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Maintain the printer Close the inner cover, and then insert handle C. Insert trays 3 and 4. Turn on the printer. In tray 3 Turn off the printer.
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Maintain the printer Remove tray 1, and then remove tray 2. Pull out trays 3 and 4.
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Maintain the printer Pull out handle C. Remove the tray roller kit. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer Apply water to a soft, lint-free cloth, and then wipe the pick rollers. Insert the roller kit until it clicks into place. Insert handle C. Insert trays 3 and 4. Insert trays 1 and 2. Turn on the printer.
Maintain the printer Insert the hole punch box. Close the finisher door. Saving energy and paper Configuring the power save mode settings Sleep mode From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. Specify the amount of time that the printer stays idle before it enters Sleep Mode.
• Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support.
Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page “Ghost images”...
Troubleshoot a problem “Toner easily rubs off” on “Uneven print density” on “Horizontal dark lines” on “Vertical dark lines” on page 430 page 431 page 431 page 433 “Horizontal white lines” “Vertical white lines” on “Repeating defects” on on page 434 page 435 page 437 Printer error codes...
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Troubleshoot a problem Error codes Error message Solution Attach tray 5. 8.06 Slide the tray to the left, and then slide it back into place. Close paper transport cover F. Keep the paper transport cover F closed 8.07 unless performing maintenance. Close the staple finisher 8.08 Keep the finisher front door closed unless...
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Troubleshoot a problem Error codes Error message Solution Reinstall missing or 31.60, 31.61, 31.62, 31.63 Open the front door. unresponsive [color] Unlock, and then remove the waste photoconductor. toner transfer unit. Note: To avoid spilling the toner, place the unit in an upright position. Unlock, and then remove the photoconductor unit.
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Troubleshoot a problem Error codes Error message Solution Complex page, some data may 39.10 Try one or more of the following: not have printed. • Touch Continue to clear the message and continue printing. • Cancel the current print job. •...
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Troubleshoot a problem Error codes Error message Solution Disk full. Try one or more of the following: • Touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the hard disk. • Install a hard disk.
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Troubleshoot a problem Error codes Error message Solution E-mail SMTP server not set up. 72.01 Try either of the following: Contact system administrator. • Set up your e‑mail function. For more information, see “Configuring the e‑mail SMTP settings” on page •...
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Troubleshoot a problem Error codes Error message Solution Replace ADF kit, recommended 86.33 “Replacing the ADF roller kit” on life exceeded. page 325. Hole punch box nearly full. 87.20 Touch Continue to clear the message. Empty the hole punch box. 87.30 Open the paper transport cover F.
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Troubleshoot a problem Error codes Error message Solution Scanner jam. 280.11, 280.13, 280.15, “Paper jam in the automatic document 280.91, 280.93, 280.95, feeder” on page 458. 281.11, 281.15, 281.16, 281.91, 281.95, 281.96, 282.11, 282.13, 282.15, 282.91, 282.93, 282.95, 283.11, 283.13, 283.15, 283.91, 283.93, 283.95, 284.11, 284.13, 284.15, 284.91, 284.93, 284.95,...
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages?
Troubleshoot a problem Dark print Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Replace textured or rough paper with plain paper. Print the document. Is the print too dark? Step 6 Contact customer The problem is support. solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity.
Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Print the document. Do ghost images appear on prints? Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages.
Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Remove the photoconductor units. Warning—Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums.
Troubleshoot a problem Light print Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Perform Color Adjust.
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Troubleshoot a problem Action Step 4 Go to step 5. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. •...
Troubleshoot a problem Action Step 9 Contact customer The problem is support. solved. Remove the photoconductor units. Warning—Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums.
Troubleshoot a problem Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. Contact customer support.
Troubleshoot a problem Action Step 5 Contact customer The problem is support. solved. Remove the photoconductor units. Warning—Potential Damage: Do not expose thephotoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums.
Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Print on the other side of the paper. Remove paper, flip it over, and then reload paper. Print the document. Is the paper curled? Step 4 Contact customer The problem is...
Troubleshoot a problem Solid color or black images Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Contact customer The problem is Remove the photoconductor units. support.
Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Troubleshoot a problem Action Contact customer The problem is solved. Depending on your operating system, specify the support. paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
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Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog box. Notes: • Make sure that the setting matches the paper loaded. •...
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Troubleshoot a problem Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Troubleshoot a problem Action Step 4 Contact customer The problem is support. solved. Remove the photoconductor units. Warning—Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drums.
Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load the specified paper source with the recommended paper type. Print the document. Do horizontal white lines appear on prints? Step 3 Go to step 4. The problem is solved.
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Troubleshoot a problem Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog box. Notes: • Make sure that the setting matches the paper loaded in the tray.
Troubleshoot a problem Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Take note of the The problem is distance, and then solved.
Troubleshoot a problem Action Step 2 Take note of the The problem is distance, and then solved. Using the Maintenance Defect Ruler page, measure the contact customer distance between the repeating defects on the affected color support or your page. service Replace the supply item that matches the measurement on the representative.
Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Print the document. Is the document printed? Step 5 The problem is Contact customer solved.
Troubleshoot a problem Action Step 3 The problem is Go to step 4. solved. If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates. For Windows users Open the Printing Preferences dialog. From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents.
Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel.
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Troubleshoot a problem Action Step 4 Go to step 5. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. •...
Troubleshoot a problem The printer is not responding Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Troubleshoot a problem Unable to read flash drive Action Step 1 Go to step 3. Go to step 2. Check if the printer is not busy processing another print, copy, scan, or fax job. Is the printer ready? Step 2 The problem is Go to step 3.
Troubleshoot a problem Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Troubleshoot a problem • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel.
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Troubleshoot a problem Jam locations Automatic document feeder Standard bin Paper transport Staple, hole punch finisher Trifold/Z-fold finisher Booklet finisher 2000-sheet tray Optional trays Standard trays Staple finisher Multipurpose feeder Door A...
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Troubleshoot a problem Paper jam in the standard tray Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
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Troubleshoot a problem Pull out the standard tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray, and then close door A. Paper jam in the optional trays Open door B. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem Close the door. Pull out the optional 520‑sheet tray or 2000‑sheet tandem tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem In tandem trays, pull out handle C, and then open the inner cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the cover, and then insert handle C. Insert the tray.
Troubleshoot a problem Paper jam in the multipurpose feeder Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the 2000‑sheet tray Slide the tray to the left. Open door J, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Troubleshoot a problem Close the door, and then slide the tray back into place. Pull out the tray insert, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Push the tray insert back into place. Paper jam in door A Open door A.
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Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door A2, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem Lift door A3. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A2, and then close door A.
Troubleshoot a problem Paper jam in the standard bin Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open door C, and then remove the jammed paper.
Troubleshoot a problem Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the ADF cover.
Troubleshoot a problem Paper jam in the staple finisher Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open door A1, and then remove the jammed paper.
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Troubleshoot a problem Note: Make sure that all paper fragments are removed. Close the cover. Open the finisher front cover, turn the knob, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the cover. Open door A.
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Troubleshoot a problem Open door C, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door C, and then close door A. Paper jam in the staple, hole punch finisher Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot.
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Troubleshoot a problem Open door A1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A1, and then close door A. Lift the paper transport cover F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem Close the cover. Pull the lever on the staple, hole punch finisher and then lift the cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem Close the cover. Paper jam in the trifold/Z‑fold finisher Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open door A1, and then remove the jammed paper.
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Troubleshoot a problem Close door A1, and then close door A. Lift the paper transport cover F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the cover.
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Troubleshoot a problem Open the trifold/Z‑fold finisher door. Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Handle 2A Note: Make sure to return the handle to its original position.
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Troubleshoot a problem • Handle 2B Note: Make sure to return the handle to its original position. Pull out the finisher bin. Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem • Handle 2E Note: Make sure to return the handle to its original position. • Knob 2C...
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Troubleshoot a problem • Handle 2F Note: Make sure to return the handle to its original position. • Handle 2G Note: Make sure to return the handle to its original position. Push the finisher bin back into place, and then close the trifold/Z‑fold finisher door.
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Troubleshoot a problem Open the booklet finisher door. Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Handle 3A...
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Troubleshoot a problem Note: Make sure to return the handle to its original position. • Knob 3B • Handle 3C Note: Make sure to return the handle to its original position.
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Troubleshoot a problem • Handle 3D Note: Make sure to return the handle to its original position. Pull out the booklet maker.
Troubleshoot a problem Turn knob 4A, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Push the booklet maker back into place, and then close the finisher door. Paper jam in the booklet finisher Open door A.
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Troubleshoot a problem Open door A1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A1, and then close door A. Lift the paper transport cover, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem Close the cover. Open the booklet finisher door.
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Troubleshoot a problem Remove the jammed paper from any of the following locations. • Handle 3A Note: Make sure to return the handle to its original position. • Knob 3B Note: Make sure to return the handle to its original position.
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Troubleshoot a problem • Handle 3C Note: Make sure to return the handle to its original position. • Handle 3D Note: Make sure to return the handle to its original position.
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Troubleshoot a problem Pull out the booklet maker. Turn knob 4A, and then remove the jammed paper. Push the booklet maker back into place, and then close the finisher door.
Troubleshoot a problem Network connection problems Cannot open Embedded Web Server Action Step 1 The problem is Go to step 2. solved. Check if the printer is on. Access the printer Embedded Web Server (EWS). Can you open the EWS? Step 2 The problem is Go to step 3.
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Troubleshoot a problem Action Step 6 The problem is Contact customer solved. support. Check if the web proxy servers are disabled. Note: If the servers are disabled, then contact your administrator. Access the EWS. Can you open the EWS? Cannot connect the printer to the Wi‑Fi network Action Step 1 The problem is...
Troubleshoot a problem Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the printer detect the internal option? Step 2 Go to step 4.
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Troubleshoot a problem If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and supplies” on page 294.
Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. From the document that you are trying to print, open the Print dialog box, and then select Collate. Print the document. Is the document collated correctly? Step 3 The problem is Contact...
Troubleshoot a problem Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Remove the tray. Check if paper is loaded correctly. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator.
Troubleshoot a problem E-mailing problems Disabling the “SMTP server not set up” error message From the home screen, touch Settings > E‑mail > E‑mail Setup > Disable “SMTP Server not set up” error > To prevent the error from happening again, do one or more of the following: •...
Troubleshoot a problem Faxing problems Caller ID is not shown Note: These instructions apply only to printers that support analog fax. For more information, see the Setting up the printer to fax section. Action Enable caller ID. The problem is Contact customer solved.
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Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Check the telephone wall jack. Connect the analog telephone directly to the wall jack. Listen for a dial tone. If you do not hear a dial tone, then use a different telephone cable.
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Troubleshoot a problem Can receive but not send faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Load an original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact...
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The problem is Go to solved. https://www.etherfa Make sure that etherFAX is set up correctly. For more information, x.net/lexmark. “Setting up the fax function using etherFAX” on page Can you set up etherFAX? Cannot send or receive faxes using etherFAX Action...
Troubleshoot a problem Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects.
Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. From the document that you are trying to fax, open the Print dialog. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax, and then clear the Always display settings prior to faxing setting.
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Troubleshoot a problem Action Step 5 The problem is Contact customer solved. support. Make sure that the printer and the computer are connected to the same network. Scan the document. Can you scan the document to a computer? Cannot scan to a network folder Action Step 1 The problem is...
Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. Match the paper size setting and the paper loaded in the tray. Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Step 1 The problem is...
Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Open the ADF cover. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. Close the ADF cover. Do vertical streaks appear on scanned documents? Jagged image or text when scanning from the ADF Action Contact...
Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Check the file you want to scan. Make sure that the file name is not already used in the destination folder. Make sure that the document or photo you want to scan is not open in another application.
Troubleshoot a problem Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Troubleshoot a problem Place the Print Quick Test page on the ADF tray. Touch Front ADF Registration or Rear ADF Registration. Notes: • To align Front ADF Registration, place the test page faceup, short edge first into the ADF. • To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
Troubleshoot a problem FAQ about color printing What is RGB color? RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors observed in nature.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes, or between 1 minute and 114 minutes, depending on the printer model.
If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Notices If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time...
LEX-M14-002 A18-0046001 Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :...
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. Federal Communications Commission (FCC) compliance information...
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or...
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ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative.
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Index Index adjusting brightness cannot send or receive faxes Numerics of display 407 using analog fax 487 2 x 520‑sheet tray adjusting default volume cannot send or receive faxes installing 88 headphone 44 using etherFAX 490 2000-sheet tandem tray speaker 44 cannot send the fax cover page loading 65 adjusting fax darkness 200...
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Index in the trifold/Z‑fold finisher 464 copying disabling SMTP server not set up collated printing does not cards 195 error 486 work 483 on both sides of the paper 194 display brightness collating copies 194 on letterhead 194 adjusting 407 color correction 499 photos 193 Display Customization...
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47 indicator light fax setup understanding the status 15 country‑ or region‑specific 50 installing standard telephone line genuine Lexmark parts and booklet finisher 133 connection 48 supplies 294 staple finisher 123 fax speaker genuine parts and supplies 294 installing 2 x 520-sheet tray 88 configuring the settings 53...
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E‑mail Setup 253 copying on 194 Web Link Setup 259 Fax 291 selecting 17 Wireless 270 Fax Mode 238 Lexmark Mobile Print Wi‑Fi Direct 272 Fax Server Setup 250 using 185 menu map 206 Fax Setup 238 Lexmark ScanBack Utility...
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431 nonvolatile memory paper jams horizontal white lines 434 erasing 182 avoiding 445 light print 423 Non‑Lexmark supply 482 locating 446 missing colors 425 non‑volatile memory 183 paper size mottled print and dots 426 Not enough free space in flash...
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Index poor copy quality 495 setting up storage drive scan job was not analog fax 45 erasing 183 successful 496 setting up Device Quotas 41 storing paper 16 scanner does not respond 498 setting up e‑mail alerts 293 storing print jobs 188 scanning freezes the setting up fax supplies...
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Customer Support 41 print appears tinted 501 horizontal white lines 434 using Display Customization 41 troubleshooting, copy light print 423 using genuine Lexmark parts and partial copies of documents or missing colors 425 supplies 294 photos 494 mottled print and dots 426...
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Index Wi‑Fi network deactivating 181 Wi‑Fi Protected Setup wireless network 178 working shelf installing 112...
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