Redtiger VisionPano 20 User Manual page 23

6. If it is not resolved, please contact your dedicated customer
service for a replacement.
•Why "Mass storage" appears on the screen?
"Mass storage" happens when you use a USB cable with data
transfer mode causing the dash cam to enter transfer mode.
In this mode, data can only be transferred; no other functions
work. For best results, use the original car charger or a USB
cable without data transfer mode.
•Why can't I connect to Wi-Fi?
1. Check the working distance of Wi-Fi, about 15ft.
2. Check the SSID and password of the Wi-Fi, or whether there
are other devices connected to the Wi-Fi.
3. Turn off mobile data, security software, and VPN on your phone.
4. If the issue persists, please contact customer support for
assistance.
•Why is the time setting incorrect?
The dash cam features built-in GPS. It automatically adjusts
time based on your location and time zone, eliminating the
need for manual time changes. And you can adjust the time
through Settings > Time Zone/DST.
•Why is the screen flickering when updating firmware?
This is a normal phenomenon, it is expected to wait for about
20s, the firmware will be updated to normal use, you can check
whether to update to the latest version in the settings > product .
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