Related Manuals for MSI PRO Series
Summary of Contents for MSI PRO Series
- Page 1 PRO Series LCD Monitor PRO MP242PMG (3PD8) PRO MP242PMGDE (3PD8) PRO MP272PMG (3PD9 PRO MP272PMGDE (3PD9 Service Guide...
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Page 2: Table Of Contents
Contents Copyright and Trademarks Notice ................4 Revision........................4 How to Use this Service Guide .................4 Safety Instructions .....................5 Power ........................5 Environment ......................5 Conditional Warranty Service ..................6 Upgrade and Service ....................6 Publicly Available Service Information ..............7 Disassembly & Assembly ..............9 Product Components and Accessorie ..............10 Product Upgradeability and Repairability ............12 Recommended Tools ....................13... - Page 3 Power Board Assembly ..................29 USB Board ........................30 USB Board Disassembly ..................30 USB Board Assembly ..................... 31 Navi Board & Navi Key .....................32 Navi Board & Navi Key Disassembly ..............32 Navi Board & Navi Key Assembly ................33 LED Board .........................34 LED Board Disassembly ..................
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Page 4: Copyright And Trademarks Notice
Copyright and Trademarks Notice Copyright © 2024 Micro-Star Int’ l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’ l Co., Ltd. Third-party trademarks and names are the properties of their respective owners. No warranty as to accuracy or completeness is expressed or implied. -
Page 5: Safety Instructions
● Place the power cord in a way that people are unlikely to step on it. Do not place anything on top of the power cord. ● If this product comes with an adapter, use only the MSI provided AC adapter approved for use with this product. -
Page 6: Conditional Warranty Service
MSI offers customers replacement parts, product repair and services for 3 years from the date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited Warranty Agreement. -
Page 7: Publicly Available Service Information
Publicly Available Service Information Service Information Section Product Components and Disassembly instructions including Accessories identifying the required tools. Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including manufacturer- Product Upgradeability and approved spare parts and how to obtain Repairability them. -
Page 9: Disassembly & Assembly
Disassembly & Assembly... -
Page 10: Product Components And Accessorie
Product Components and Accessorie Important ⚠ MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational life of that product. Further services can be obtained by contacting... - Page 11 Stand LED Board Rear Cover Power Board Middle frame Speakers LCD Panel & Shielding Cover BKT-Webcam Navi Board & Navi Key Webcam Module USB Board Power Code Mainboard...
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Page 12: Product Upgradeability And Repairability
Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained by MSI Online Customer Service contacting hyperlinks For replacement, repair, or upgrade methods, please refer to the in the table below. -
Page 13: Recommended Tools
Recommended Tools The following tools may be needed while performing the disassembly and assembly procedures. • Cross-head screwdriver • Parallel screwdriver (optional) • Tweezers • Pry tool • Diagonal pliers (optional) • Heat gun (optional) • Anti-static gloves • Anti-static wrist strap (optional) •... -
Page 14: Preparation For Disassembly
Preparation for Disassembly 1. Power off the monitor and your computer. 2. Disconnect the power cords of your monitor and PC from the electrical outlet. 3. Disconnect the all cables power cord from the monitor. - Page 15 Important ⚠ Disconnect all power sources and place the monitor on a steady surface before ● disassembly/assembly. When unplugging the power cord, always hold the connector part of the ● cord. Never pull the cord directly. Do not place the monitor in environments subject to mist, smoke, vibration, ●...
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Page 16: Stand
Stand Stand Disassembly 1. Place the monitor face down on a steady, protected surface. 2. Locate and remove the screws that secure the stand with a cross-head ❶ screwdriver ❷ 3. Lift up and remove the stand from the monitor. -
Page 17: Stand Assembly
Components EOL Instructions Stand Assembly 1. Place the monitor face down on a steady, protected surface. 2. Align the screw holes on the stand with the screw holes on the rear cover. ❶ 3. Replace and fasten the screws with a cross-head screwdriver to secure the ❷... -
Page 18: Rear Cover
Rear Cover Rear Cover Disassembly ❶ ❷ 1. Place your thumbs on the rear cover , and other fingers against the front ❸ bezel. Press down your thumbs to open top, left and right side of the rear cover. Important ⚠... - Page 19 Components EOL Instructions ❹ 3. Gently lift the rear cover up and be careful when disconnecting speaker ❺ cables 4. Remove Navi board screws with a cross-head screwdriver. Gently deroute and ❻ remove the Navi board from the rear cover to finish.
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Page 20: Rear Cover Assembly
Rear Cover Assembly 1. Insert Navi board to start assembling the rear cover, secure screws with a cross- ❶ head screwdriver to finish ❷ ❸ 2. Connect the LED board cable and Navi board cable to the mainboard ❹ carefully, then close the rear cover... - Page 21 Components EOL Instructions ❺ 3. Align the tabs on the rear cover with the slots . Gently push the rear cover ❻ downwards to finish.
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Page 22: Lcd Panel & Shielding Cover
LCD Panel & Shielding Cover LCD Panel & Shielding Cover Disassembly ❶ ❷ 1. Remove middle frame screws shielding cover screws with a cross- head screwdriver. ❸ ❹ 2. Disconnect the Panel cable and webcam module cable . Remove the ❺... - Page 23 Components EOL Instructions ❽ 3. Separate the LCD panel and middle frame ❾ 4. Remove the speakers...
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Page 24: Lcd Panel & Shielding Cover Assembly
LCD Panel & Shielding Cover Assembly ❶ 1. Follw the Speaker Assembly to install the speakers ❷ ❸ 2. Put on the shielding cover . Connect the panel signal cable and webcam ❹ ❺ module cable . Insert the LED board . - Page 25 Components EOL Instructions ❼ 3. Align the LCD panel and middle frame ❽ ❾ 4. Secure the shielding cover screws and middle frame screws with a cross- head screwdriver to complete.
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Page 26: Mainboard
Mainboard Mainboard Disassembly ❶ ❷ 1. Locate the main board, remove screws with a cross-head screw driver, flip ❸ ❹ it over and disconnect the cables to finish. -
Page 27: Mainboard Assembly
Components EOL Instructions Mainboard Assembly ❶ ❷ 1. Connect the cables to mainboard . Flip the mainboard over . Secure the ❸ ❹ screws with a cross-head screwdriver to finish. -
Page 28: Power Board
Power Board Power Board Disassembly ❶ ❷ 1. Locate the power board, remove the mylar . Remove screws with a cross- ❸ ❹ head screwdriver, flip it over and disconnect the cables to finish. -
Page 29: Power Board Assembly
Components EOL Instructions Power Board Assembly ❶ ❷ 1. Connect the cable to power board . Flip the power board over . Secure the ❸ ❹ screws with a cross-head screwdriver. Paste the mylar to finish... -
Page 30: Usb Board
USB Board USB Board Disassembly ❶ ❷ 1. Remove the screws with a cross-head screwdriver. Take out the USB board ❸ to finish. -
Page 31: Usb Board Assembly
Components EOL Instructions USB Board Assembly ❶ ❷ ❸ 1. Align the USB board and the holder . Secure the screws with a cross- head screwdriver to finish. -
Page 32: Navi Board & Navi Key
Navi Board & Navi Key Navi Board & Navi Key Disassembly ❶ ❷ 1. Remove the screws with a cross-head screwdriver. Take out the Navi board ❸ 2. Remove the Navi key to finish. -
Page 33: Navi Board & Navi Key Assembly
Components EOL Instructions Navi Board & Navi Key Assembly ❶ 1. Insert the Navi key ❷ ❸ 2. Align and replace the Navi board to rear cover. Secure the screws with a cross-head screwdriver to finish. -
Page 34: Led Board
LED Board LED Board Disassembly ❶ 1. Take out the LED board ❷ 2. Disconnet the cable to finish. -
Page 35: Led Board Assembly
Components EOL Instructions LED Board Assembly ❶ 1. Connect the cable to LED board ❷ 2. Align the LED board to finish. -
Page 36: Speakers
Speakers Speaker Disassembly ❶ 1. Locate speakers. Disassemble the speakers from main frame ❷ 2. Carefully disconnect the speaker cables... -
Page 37: Speaker Assembly
Components EOL Instructions Speaker Assembly ❶ 1. Connect the speaker cables ❷ 2. Align the speakers to main frame... -
Page 38: Webcam Module & Btk Webcam
Webcam Module & BTK Webcam Webcam Module Disassembly ❶ 1. Remove the screws with a cross-head screwdriver. ❷ 2. Disconnect the webcam module cable . Carefully separate webcam module ❸ from BKT webcam to finish. -
Page 39: Webcam Module Assembly
Components EOL Instructions Webcam Module Assembly ❶ 1. Connect the webcam module cable . Align the webcam module to BKT ❷ webcam ❸ 2. Secure the screws with a cross-head screwdriver to finish. -
Page 40: Powering Up After Maintenance
Powering Up After Maintenance 1. Connect the signal cable from the monitor to your PC. Connect the power cord to the monitor power jack and the electrical outlet. Turn on the monitor. 2. Depending on the monitor’ s signal ports, check the VGA, HDMI, DP ports in sequence. -
Page 41: Troubleshooting
Users may refer to the following tips or visit for quick and easy troubleshooting when encountering common problems with the product. It is always suggested that users contact the authorized MSI service center for advanced tech support if needed. The power LED is off. -
Page 42: Recycling Guidelines
Recycling Guidelines In line with our commitment to environmental sustainability, this product is designed with separable plastic components to enhance plastic recycling quality. We kindly request that you responsibly recycle the recyclable plastic components of this product once it reaches the end of its useful life. Follow the instructions below to prepare plastic parts for recycling by eliminating non-recyclable materials. - Page 43 Components EOL Instructions 3. You’ ll see the stand and base separated. ❸ ❹ 4. Reverse the base. Tear off rubber pads and remove screws under with a cross-head screwdriver to open the base. ❺ 5. Open and take out the steel base plate , the plastic base plate can be recycled by qualified recyclers.
- Page 44 ❻ 6. Use a cross-head screwdriver to loose stand and VESA screws 7. Use a pry tool to open up the steel and plastic VESA plate around the edge.
- Page 45 Components EOL Instructions 8. Both plates can be recycled by qualified recyclers. ❼ ❽ ❾ ❿ 9. Take off the circular disc-shaped top in the directions below...
- Page 46 ⓫ ⓬ 10. Remove screws with a cross-head screwdriver to take the cap off ⓭ 11. Use a pry tool to open the stand, including the front side: upper part and the ⓮ ⓯ ⓰ lower part , and the rear side of the stand.
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Page 47: Rear Cover
Components EOL Instructions The rear side (Unscrew the screws with a cross-head screwdriver to separate all components.) Rear Cover Important ⚠ Before recycling the separated plastic parts, please use a cross-head screwdriver or the diagonal pliers to remove all the screw bosses with copper sticks, if any. 1. -
Page 48: Product End-Of-Life Instructions
Product End-of-Life Instructions Important ⚠ MSI Environmental Information Information on MSI’ s Environmental initiatives, policies, programs and goals can be Environmental Sustainability Policy found at Purpose This information is to provide the guidance to recyclers on the presence of materials and components at the product level, as required by the EU WEEE and amending Directive. -
Page 49: Product Take-Back Service
Product Take-Back Service Waste electrical equipment may contain hazardous substances and thus endanger human health & the environment. Prope1r disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly. -
Page 51: Osd Setup
OSD Setup... -
Page 52: Osd Setup
OSD Setup OSD Setup This chapter provides you with essential information on OSD Setup. Important ⚠ All information is subject to change without prior notice. Navi Key The monitor comes with a Navi Key, a multi-directional control that helps navigate the On- Screen Display (OSD) menu. - Page 53 Up/ Down/ Left/ Right: ● selecting function menus and items ● adjusting function values ● entering into/exiting from function menus Middle: ● launching the On-Screen Display (OSD) ● entering submenus ● confirming a selection or setting Hot Key ● Users may enter into preset function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
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Page 54: Osd Menus
OSD Menus Image 1st Level Menu 2nd/3rd Level Menu Description Brightness 0-100 Properly adjust Brightness according to the surrounding lighting. Contrast 0-100 ● Properly adjust Contrast to relax your eyes. Sharpness ● Sharpness improves clarity and details of images. Image ●... - Page 55 1st Level Menu 2nd/3rd Level Menu Description ● HDCR enhances image quality by increasing HDCR the contrast of images. ● Activating HDCR will affect: Affected Function Function Status » Brightness Unable to select » MPRT Set to OFF ● Use Up or Down Button to select and Color Temperature Cool preview mode effects.
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Page 56: Input Source
Input Source 1st Level Menu 2nd Level Menu Description HDMI™ ● Users can adjust Input Source in any mode. D-Sub Auto Scan ● Users can use the Navi Key to select Input Source at below status: ● While “Auto Scan” is set to “OFF” with the monitor at power saving mode;... -
Page 57: Settings
Settings 1st Level Menu 2nd Level Menu Description Language 繁體中文 ● Users have to press the Middle Button to confirm and apply the Language setting. ● Language is an independent setting. Users’ own English language setting will override the factory. When users set Reset to Yes, Language will not be changed. - Page 58 1st Level Menu 2nd Level Menu Description HDMI™ CEC HDMI™ CEC(Consumer Electronics Control) supports Sony PlayStation®and Nintendo®Switch™ , Xbox Series X|S consoles and various audio-visual devices that are CEC-capable. - If HDMI™ CEC is set to ON: ● The monitor will automatically power on when CEC device is turned on.
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