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Moxa Technologies DA-820E Series Hardware User Manual
Moxa Technologies DA-820E Series Hardware User Manual

Moxa Technologies DA-820E Series Hardware User Manual

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DA-820E Series Hardware User Manual
Version 1.0, February 2025
www.moxa.com/products
© 2025 Moxa Inc. All rights reserved.

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Summary of Contents for Moxa Technologies DA-820E Series

  • Page 1 DA-820E Series Hardware User Manual Version 1.0, February 2025 www.moxa.com/products © 2025 Moxa Inc. All rights reserved.
  • Page 2: Copyright Notice

    DA-820E Series Hardware User Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement. Copyright Notice © 2025 Moxa Inc. All rights reserved. Trademarks The MOXA logo is a registered trademark of Moxa Inc.
  • Page 3: Table Of Contents

    Table of Contents Introduction ............................4 Overview .............................. 4 Package Checklist ..........................4 Model Descriptions ..........................5 Appearance ............................6 Front View ............................. 6 Rear View ............................6 Dimensions ............................7 Features ............................... 7 Hardware Block Diagram ........................8 DA-820E Basic System ........................8 Hardware Specifications .........................
  • Page 4: Introduction

    A pack of thermal pads for installing optional M.2 storage and memory modules • Quick installation guide (printed) • Warranty card • NOTE Notify your sales representative if any of the above items are missing or damaged. DA-820E Series Hardware User Manual...
  • Page 5: Model Descriptions

    Model Descriptions The DA-820E Series includes the following models: DA-820E-C3-H-T: IEC 61850-3 3U rackmount computer with 13th Gen Intel® Core™ i3-1320PE • processor, 4 GbE ports, 2 RS-232/422/485 serial ports, 6 DIs, 2 DOs, 3 USB 3.0 ports, 2 USB 2.0 ports, 2 HDMI ports, 1 VGA port, 1 M.2 M-key slot, 4 SATA slots, -40 to 70°C operating temp., 1 DA-PWR-...
  • Page 6: Appearance

    Appearance Front View Rear View DA-820E Series Hardware User Manual...
  • Page 7: Dimensions

    IEC 61850-3, IEEE 1613, and IEC 60255 compliant for power substation automation systems • EN 50121-4 compliant for railway wayside applications • 2 x HDMI + 1x VGA • • 6 x DI/ 2 x DO and alarm relay DA-820E Series Hardware User Manual...
  • Page 8: Hardware Block Diagram

    Hardware Block Diagram DA-820E Basic System Hardware Specifications NOTE The latest specifications for Moxa’s products can be found at https://moxa.com. DA-820E Series Hardware User Manual...
  • Page 9: Hardware Installation

    This chapter describes the hardware installation and connector interfaces of the DA-820E embedded computers. Mounting the DA-820E on to a Rack The DA-820E computer comes with a rack-mounting kit that includes the following items: The 6 screws included in the package are of the following specifications: DA-820E Series Hardware User Manual...
  • Page 10: Wiring Requirements

    Calculate the maximum possible current in each power wire and common wire. Observe all electrical codes dictating the maximum current allowable for each wire size. If the current goes above the maximum rating, the wiring could overheat, causing serious damage to your equipment. DA-820E Series Hardware User Manual...
  • Page 11: Connecting The Power

    Use only one conductor in a clamping point between the AC power source and the power input. The rear panel is equipped with a Power button for power on the computer from sleep or hibernate mode. DA-820E Series Hardware User Manual...
  • Page 12: Wiring The Power Inputs

    Power Neutral source. Power Negative PWR Negative is connect to the – terminal for the DC Power No function Bond Earth is connected to the Chassis Ground via a jumper on the Bond Earth terminal block. DA-820E Series Hardware User Manual...
  • Page 13: Grounding The Chassis

    Power Button There is a power button on the rear panel, allowing users to press the button to power on the computer again in case the computer is in sleep or hibernate mode. DA-820E Series Hardware User Manual...
  • Page 14: Reset Button

    Steady On Module LEDs Green/ Reserved for LAN-port and serial-port expansion cards 1 to 8 Yellow Blinking Steady On Programmable Green Indicator of statuses or for debugging, as defined by users. LEDs 1 to 8 Blinking DA-820E Series Hardware User Manual...
  • Page 15: Connecting Displays

    For optimal video streaming reliability, we recommended using premium certified HDMI cables. The pin definitions of the VGA connector are listed in the following table: Pin No. Signal Definition GREEN BLUE DDC Data HSYNC VSYNC DDC Clock DA-820E Series Hardware User Manual...
  • Page 16: Connecting Usb Devices

    To install a USB Dongle Kit inside your DA-820E computer, do the following: Power off the DA-820E computer and remove the upper cover of the computer. The USB Dongle Kit includes a USB mounting bracket, a U-shaped bracket, and 3 screws. DA-820E Series Hardware User Manual...
  • Page 17 Attach the USB device to the USB port inside the DA-820E computer. Replace the top cover of the computer. NOTE The maximum dimensions of the USB flash drives should not exceed 16 x 8 x 43 mm (L x W x H). DA-820E Series Hardware User Manual...
  • Page 18: Serial Ports

    Refer to the following figure and table for the pin sequence and definitions. 10/100 Mbps 1000 Mbps TRD(0)+ TRD(0)- TRD(1)+ – TRD(2)+ – TRD(2)- TRD(1)- – TRD(3)+ – TRD(3)- DA-820E Series Hardware User Manual...
  • Page 19: Digital Inputs/Digital Outputs

    For pin definitions and wiring methods, see the figures below. Relay Output The DA-820E provides a relay output located on the rear panel of the computer. Refer to the figure on the right for detailed pin definition of the relay output connectors. DA-820E Series Hardware User Manual...
  • Page 20: Installing Memory And M.2 Storage

    DA-820E. To insert DDR4 memory and M.2 storage, please follow the following instructions: Disconnect the DA-820E from its power source. Unfasten the screws on the bottom of the computer, and then take off the cover. Find the location of the DDR4 slots to insert memory modules. DA-820E Series Hardware User Manual...
  • Page 21 Push down the memory module, making sure that the two fasteners snap in place and hold the module firmly. Find the location of the M.2 slot. Insert the M.2 storage card into the slot and fasten the screw to secure the M.2 storage. DA-820E Series Hardware User Manual...
  • Page 22: Installing Sata Hard Disks

    The DA-820E comes with four SATA slots that allow users to install four 2.5” SATA HDD/SSD in the computer. Follow these steps to install a SATA disk. Unfasten the screw on the storage disk tray and remove the tray door. There are four disk trays available. DA-820E Series Hardware User Manual...
  • Page 23 Turn back to the rear side of the tray and fasten four screws. See the following diagram for details. There are two plastic rails inside the slot. Make sure to insert the storage tray into the rails. DA-820E Series Hardware User Manual...
  • Page 24: Installing Moxa Proprietary Expansion Modules

    Insert the expansion module into the slot. Make sure the module has been successfully inserted. Fasten the screws to complete. Recommended Torque: 5.0 ±0.5 kgf-cm. ATTENTION Please ensure to power off the computer first and then install/remove the expansion modules. DA-820E Series Hardware User Manual...
  • Page 25: Inserting Pcie Modules

    Refer to the following table for the interface details of each slot (from left to right) Slot 1 Slot 2 Slot 3 Slot 4 PCIe x8 (4-lane) PCIe x1 PCIe x1 PCIe x1 Gen. 3 Gen. 3 Gen. 3 Gen. 3 DA-820E Series Hardware User Manual...
  • Page 26 To insert the module, remove the screw on the protection plate first, and then remove the plate. Insert the module on the slot carefully. Make sure the module has been successfully inserted. Fasten the screw on the module. Recommended Torque: 5.0 ±0.5 kgf-cm. DA-820E Series Hardware User Manual...
  • Page 27: Rtc Battery

    Please ensure to power off the computer first and then install/remove the PCIe/PCI modules. RTC battery The DA-820E Series uses CR2032W for RTC battery. Please follow the instructions to replace the battery. Remove the upper case and find the RTC battery located next to the power supply case.
  • Page 28 Contact the Moxa RMA service team if you need to replace your battery. Caution There is a risk of explosion if the wrong type of battery is used. Dispose of used batteries according to the instructions on the battery. DA-820E Series Hardware User Manual...
  • Page 29: Bios Setup

    Setup Utility: Enter the BIOS configuration menu • Intel® Management Engine BIOS Extension: Enter the AMT configuration menu (not supported in • models with Intel® Celeron® and Core™ i3 processors) Select F2 to enter the BIOS configuration. DA-820E Series Hardware User Manual...
  • Page 30 Select or go to Submenu. ENTER The BIOS configuration screen will be shown when you enter the Setup Utility option. NOTE The Processor Type information may vary depending on the model that you have purchased. DA-820E Series Hardware User Manual...
  • Page 31: Main Page

    Main Page The Main page displays basic hardware information, such as model name, BIOS version, and CPU type. Advanced Settings Select the Advanced tab in the main menu to open the advanced features screen. DA-820E Series Hardware User Manual...
  • Page 32: Boot Configuration

    Boot Configuration The Numlock option allows configuration of the Numlock value Options: On (default), Off. DA-820E Series Hardware User Manual...
  • Page 33: Sata Configuration

    ATA Port Hot Plug This setting allows you to enable/disable hot-plugging capabilities (the ability to remove the drive while the computer is running) that are configured by software for installed storage drives. Options: Disabled (default), Enabled DA-820E Series Hardware User Manual...
  • Page 34: Intel Rapid Storage Technology

    Source: http://en.wikipedia.org/wiki/Standard_RAID_levels for details. Intel Rapid Storage Technology This section allows users to configure Intel® Rapid Storage Technology. DA-820E Series Hardware User Manual...
  • Page 35 After enabling Map SATA Root Port under VMD, saving changes, and rebooting the system, you can select the Device Manager to configure the Intel Rapid Storage Technology settings. ATTENTION Only SATA slots 1 and 2 support BIOS SATA configuration and Intel RST RAID. DA-820E Series Hardware User Manual...
  • Page 36: Cpu Configuration

    Options: Disabled, Enabled (default) Turbo Mode Enable/Disable processor Turbo Mode. Options: Disabled, Enabled (default) C states Enable/Disable CPU Power Management. Allows CPU to go into C status when it's not 100% utilized. Options: Disabled (default), Enabled DA-820E Series Hardware User Manual...
  • Page 37: Video Configuration

    2D/3D graphics performance. DVMT Total Gfx Mem. This item allows you to configure the maximum amount of memory DVMT will use when allocating additional memory for the internal graphics device. Options: 256 MB (default), 128 MB, Max. DA-820E Series Hardware User Manual...
  • Page 38: Chipset Configuration

    Single power supply mode: This disables the front panel PWR2 power failed LED indicator. (default for single power supply model) Dual power supply mode: This enables the front panel PWR2 power failed LED indicator. (default for dual power supply model) DA-820E Series Hardware User Manual...
  • Page 39: Pch-Fw Configuration

    When Disabled ME will be put into ME Temporarily Disabled Mode. Options: Disabled, Enabled (default) ME Unconfig on RTC Clear When Disabled ME will not be unconfigured on RTC Clear. Options: Disabled, Enabled (default) Unconfigure ME Unconfigure ME by resetting MEBx password to default. DA-820E Series Hardware User Manual...
  • Page 40: Console Redirection Configuration

    This section allows you to configure the console redirection settings. Console Serial Redirect When the Console Redirection Function is enabled, the console information will be sent both to the display monitor and the serial port. Options: Disabled (default), Enabled DA-820E Series Hardware User Manual...
  • Page 41: Sio Ite8786E

    SIO ITE8786E This section allows users to configure SIO settings. DA-820E Series Hardware User Manual...
  • Page 42: Hardware Monitor

    Disable: Disable the UART port 2 connection Enable: Enable the UART port 2 connection (default) Hardware Monitor This section allows you to view stats such as CPU and system temperature, voltage levels, and other chipset information. DA-820E Series Hardware User Manual...
  • Page 43: Security Settings

    This item shows if the system has TMP device and its type. TPM State This item allows you view the status of current TPM settings. Clear TPM This item allows users to remove all TPM context associated with a specific owner. DA-820E Series Hardware User Manual...
  • Page 44: Set Supervisor Password

    This item allows you to set the supervisor password. Select the Set Supervisor Password option and enter the password and confirm the password again. To delete the password, select the Set Supervisor Password option and enter the old password; leave the new password fields blank, and then press enter. DA-820E Series Hardware User Manual...
  • Page 45 Enable: System will ask for the password on post time Disable: System will ask for the password to go to the setup utility Config-Only: System will only ask for the password when you select the config (F2) option DA-820E Series Hardware User Manual...
  • Page 46: Power Settings

    This item allows users to power on or power off the USB ports on the front panel. Options: Disabled, Enabled (default) Power On USB2 (Internal) This item allows users to power on or power off the internal USB port of the computer. Options: Disabled, Enabled (default) DA-820E Series Hardware User Manual...
  • Page 47: Boot Settings

    USB Boot Set booting to USB boot devices capability. Options: Enabled (Default), Disabled Timeout This item allows users to set the number of seconds that the firmware will wait before booting from the default boot selection. DA-820E Series Hardware User Manual...
  • Page 48 This item allows users to select the boot order. Use F5 (move down) or F6 (move up) to change the boot order. DA-820E Series Hardware User Manual...
  • Page 49: Exit Settings

    This item allows you to revert to the factory default BIOS values. Options: Yes (default), No Load Custom Defaults This item allows you to load custom default values for the BIOS settings. Options: Yes (default), No DA-820E Series Hardware User Manual...
  • Page 50: Save Custom Defaults

    To enter the BIOS setup utility, press the “F2” key while the system is booting up. The main BIOS Setup screen will appear. Five options will be available: Select Intel® Management Engine BIOS Extension to enter the AMT configuration. DA-820E Series Hardware User Manual...
  • Page 51 Press <Enter> to start the login procedure. Type the default password: admin DA-820E Series Hardware User Manual...
  • Page 52 Select Intel® AMT Configuration to enable remote access without a local user present for consent, select User Consent, and then select User Opt-in and change the value to None. Set static IP or DHCP by request. DA-820E Series Hardware User Manual...
  • Page 53: Using Amt

    You can use any AMT tool available to run the remote management function using a web browser. Type the IP address of your computer as configured in the AMT configuration settings with port 16993. The AMT logon screen will appear. Click Log On and type the username (admin) and password. DA-820E Series Hardware User Manual...
  • Page 54: Administering Secure Boot

    Secure Boot helps computers resist attacks and infection from malware. The feature defines an interface between the operating system and BIOS. It detects tampering with boot loaders, key operation system files, and unauthorized option ROMs by validating their digital signatures. DA-820E Series Hardware User Manual...
  • Page 55: Enabling Uefi Secure Boot

    Set as “enabled” in “Restore Secure Boot to Factory Settings” under Administer Secure Boot menu. Press F10 as save and exist. Moxa has included the Microsoft key in the BIOS by default. If you cannot boot up the computer using a non-Windows OS, use the following examples. DA-820E Series Hardware User Manual...
  • Page 56: Enroll Efi Image

    Enroll EFI Image Enter Administer Secure Boot and select the option Select a UEFI file as trusted for execution. Enter the loader name followed by the UEFI standard \EFI\BOOT\BOOT{machine type short-name}. E.g., efi\boot\BootX64.efi, Debian (EFI\debian\grubx64.efi), Suse (EFI\opensuse\grubx64.efi) DA-820E Series Hardware User Manual...
  • Page 57: Enroll Customer Key

    Enroll Customer Key Enter “DB OPTION” and enroll your key. Please make sure your key is CRT format and uses RSA 2048 or better. DA-820E Series Hardware User Manual...
  • Page 58: Upgrading The Bios

    Before upgrading the BIOS, you must create a bootable USB drive as a system boot device for use in the future. Insert a USB disk in the computer’s USB drive. Search for “format” and select Create and format hard disk partitions. DA-820E Series Hardware User Manual...
  • Page 59 You must use the BIOS upgrade installation file to upgrade the BIOS. Contact Moxa’s technical department for assistance. The BIOS upgrade file includes an efi folder and an xxxx.efi file. Copy the efi folder and xxxx.efi file to the bootable USB disk. DA-820E Series Hardware User Manual...
  • Page 60 Select the USB Disk. The screen will switch to the SHELL environment. Type fs0:, go to the directory where the upgrade file is located, and type xxxxxx.efi (the file name is based on the upgrade file from Moxa). DA-820E Series Hardware User Manual...
  • Page 61 When the upgrade is finished, the computer will automatically reboot. You can check the BIOS version on the Main page to confirm the upgrade. If the system has more than one boot device, you will see more than one fsx (x represents the number). DA-820E Series Hardware User Manual...
  • Page 62 Go to each fsx (x stands for the number) and type ls to view the content of the boot device. If you find an upgrade file, run it. DA-820E Series Hardware User Manual...