Table of Contents Introduction ............................5 Moxa Computers and Windows ........................ 5 System Initialization..........................6 Initializing User Settings ......................... 6 Initializing System ..........................10 BitLocker ............................11 Enabling the BitLocker .......................... 11 Disabling the BitLocker ......................... 15 RAID ..............................18 Intel®...
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mxwdg_refresh ..........................86 mxwdg_close ..........................87 11. System Backup and Restore ....................... 88 WindowsRecovery ..........................88 Preparing the USB device ......................88 Booting From the USB Disk ......................90 System Image Backup ........................91 Restoring the System From a Backup ....................95...
Moxa computers are integrated with Windows drivers and I/O controller utilities based on the recent up-to- date version of Microsoft Windows so that you can use the most compatible hardware-software combination in your application fields. DA-820E Series Win10 LTSC 21H2 User Manual...
Microsoft Account, and share information with the OEM. Initializing User Settings The following is a non-exhaustive list of OOBE screens that you will see in the order that they are listed here: Select a region. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select a keyboard. Select a second keyboard. DA-820E Series Win10 LTSC 21H2 User Manual...
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Connect to a network or continue with limited setup. DA-820E Series Win10 LTSC 21H2 User Manual...
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Sign in to or create a local account or a Microsoft account (MSA). Set a password. DA-820E Series Win10 LTSC 21H2 User Manual...
After the OOBE settings, you will be redirected to the device desktop of the device. Wait until the process is complete. The device will reboot, and the new settings will take effect after the system restarts. DA-820E Series Win10 LTSC 21H2 User Manual...
For more information about BitLocker, go to: https://learn.microsoft.com/en-us/windows/security/operating-system-security/data-protection/bitlocker/ This chapter describes the BitLocker setup process. Enabling the BitLocker In the Windows Devices and drives, right-click on the drive and select Turn on BitLocker. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select an option to back up the recovery key. For example, select Save to a file. Select the path to store the file in. DA-820E Series Win10 LTSC 21H2 User Manual...
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Follow the onscreen instructions to specify the drive encryption options. DA-820E Series Win10 LTSC 21H2 User Manual...
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Click Continue. Restart the computer. Wait for the encryption process to complete and then click Close. DA-820E Series Win10 LTSC 21H2 User Manual...
Disabling the BitLocker In the Windows Devices and drives, right-click on the drive and select Manage BitLocker. Click on Turn off BitLocker. DA-820E Series Win10 LTSC 21H2 User Manual...
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Wait for the decryption process to complete and click Close to exit the program. DA-820E Series Win10 LTSC 21H2 User Manual...
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Check the disk status after the decryption process is completed. DA-820E Series Win10 LTSC 21H2 User Manual...
Use hard disks of the same brand, same model, and same capacity to create a RAID for best performance. Intel® RAID: Changing the RAID Mode Power on the computer and press F2 to enter the BIOS menu. Select the Setup Utility option. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select the Chipset Configuration option. Select the Map SATA Root Port under VMD and Enable this option. DA-820E Series Win10 LTSC 21H2 User Manual...
Press F10 to save the settings and Exit, and then select Yes to save the settings. Intel® RAID: Creating a RAID Disk in BIOS Power on the computer and press F2 to enter the BIOS menu. Select the Device Management option. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select Intel® Rapid Storage Technology. Select Create RAID Volume. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select the RAID Level option and then press Enter to select the raid level; for example, RAID1 (Mirror). Select the target disk. DA-820E Series Win10 LTSC 21H2 User Manual...
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Enter X and then press Enter. The disk is now marked with an X next to it to indicate the selection. Select the Create Volume option. DA-820E Series Win10 LTSC 21H2 User Manual...
10. A RAID volume is created based on the settings specified. 11. Press F10 to save the settings. Intel® RAID: Removing a RAID Volume From the BIOS Power on the computer and press F2 to enter the BIOS menu. Select Device Management. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select the Intel® Rapid Storage Technology option. Select the RAID volume that you want to remove. Select Delete and then press Enter. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select Yes to confirm and then press Enter. Press F10 to save the settings. NOTE Using hard disks of the same brand, same model and same capacity to create RAID for best performance. DA-820E Series Win10 LTSC 21H2 User Manual...
Use hard disks of the same brand, same model, and same capacity to create a RAID for best performance. Run the Disk Management. All connected disks should have the disk status Unallocated. If the disk status is not Unallocated, you can right-click on the disk and select Delete Volume. DA-820E Series Win10 LTSC 21H2 User Manual...
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Right-click the target disk. Select the target volume type. For example: RAID1(Mirror). To continue, click Next DA-820E Series Win10 LTSC 21H2 User Manual...
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Select the disks you want to use, and then click Add. Click Next. DA-820E Series Win10 LTSC 21H2 User Manual...
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Assign the drive letter, click Next. Format the volume using Quick Format, click Next. DA-820E Series Win10 LTSC 21H2 User Manual...
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Checking the RAID1(Mirror) information. Click Finish to create the RAID1 volume. System will show the warning message about SW RAID volume, click Yes to continue. DA-820E Series Win10 LTSC 21H2 User Manual...
10. Checking the RAID1(Mirror) information from disk management. SW RAID: Creating the RAID 5 From Storage Spaces Open Control Panel > System and Security, run Storage Spaces. DA-820E Series Win10 LTSC 21H2 User Manual...
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Click Create a new pool and storage space. Select target drives to create a storage pool. RAID 5 requires at least three disks. Click Create pool. DA-820E Series Win10 LTSC 21H2 User Manual...
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Changing the Resiliency type to Parity. Click Create storage space. Checking the RAID 5 volume status. DA-820E Series Win10 LTSC 21H2 User Manual...
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Checking the storage space from disk management. DA-820E Series Win10 LTSC 21H2 User Manual...
Run the Disk Management. Connecting the new disks and checking all the disk status are Unallocated. If the disk status is not Unallocated, you can right-click the target disk and select Delete Volume. Open Control Panel > System and Security, run Storage Spaces. DA-820E Series Win10 LTSC 21H2 User Manual...
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Click Create a new pool and storage space. RAID 10 requires at least four disks. Select Disk 1 and Disk 2 to create a storage pool. Click Create a pool. DA-820E Series Win10 LTSC 21H2 User Manual...
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Changing the Resiliency type to Two-way mirror. Click Create storage space. Follow the step 4 to run the same steps on Disk 3 and Disk 4. Checking the storage space status. DA-820E Series Win10 LTSC 21H2 User Manual...
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After the creating steps, the Storage space (D:) and Storage space (E:) will be shown on Disk Management. Right-click the Storage space (D:), select Delete Volume. DA-820E Series Win10 LTSC 21H2 User Manual...
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The warning messages will show on screen, click Yes to delete the volume. 10. The storage space status will change to Unallocated, run the same steps on Storage space (E:). DA-820E Series Win10 LTSC 21H2 User Manual...
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11. All the storage space status are Unallocated. 12. Right-click on the Disk 5, select New Striped Volume. DA-820E Series Win10 LTSC 21H2 User Manual...
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13. To continue, click Next. 14. Select the disks you want to use, and then click Add. DA-820E Series Win10 LTSC 21H2 User Manual...
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15. Click Next. 16. Assign the drive letter, click Next. DA-820E Series Win10 LTSC 21H2 User Manual...
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17. Format the volume using the Quick Format, click Next. 18. Checking the volume information. Click Finish to create the striped volume. DA-820E Series Win10 LTSC 21H2 User Manual...
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19. System will show the warning messages about SW RAID volume, click Yes to continue. 20. Checking the striped volume information from disk management. DA-820E Series Win10 LTSC 21H2 User Manual...
For more information about Teaming : https://learn.microsoft.com/en-us/previous- versions/windows/itpro/windows-server-2012-r2-and-2012/hh997031(v=ws.11) Intel® Net Team This chapter describes the setup process for the Intel® Teaming function. Creating an Intel® Net Team Run Intel® PROSet Adapter Configuration Utility as administrator. DA-820E Series Win10 LTSC 21H2 User Manual...
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In the Teaming/VLANs tab, click Create Team. Select the adapter to include in this team and click Next. An Intel ANS team can contain a maximum of eight members. DA-820E Series Win10 LTSC 21H2 User Manual...
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You cannot use an Intel® AMT enabled adapter in a Dynamic Link Aggregation (DLA) team or in a Static Link Aggregation (SLA) team. Select the primary and secondary adapters for the team and click Finish to create an Intel net team. DA-820E Series Win10 LTSC 21H2 User Manual...
Check the Network adapters in the Windows Device Manager. Modifying an Intel® Net Team Member Adding an Intel® Net Team Member Select an Intel® Net team and click Modify Members. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select the adapters to include in this team and click Apply Changes. Click Yes to continue. NOTE Modifying team members will cause the members to momentarily lose connectivity. DA-820E Series Win10 LTSC 21H2 User Manual...
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Check the Network adapters in the Windows Device Manager. Removing an Intel® Net Team Member Select an Intel® Net team and click Modify Members. DA-820E Series Win10 LTSC 21H2 User Manual...
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Uncheck the adapters you want to remove in this team and click Apply Changes. Click Yes to continue. Check the Network adapters in the Windows Device Manager. DA-820E Series Win10 LTSC 21H2 User Manual...
Intel® AMT is not supported in models with Intel® Celeron® and Intel® Core™ i3 processors. Turning on Intel® AMT on PC Power on the computer and press F2 to enter the BIOS menu. Select Intel(R) Management Engine BIOS Extension. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select MEBx Login. Type the Intel® ME default password: "admin". DA-820E Series Win10 LTSC 21H2 User Manual...
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At least one 7-bit ASCII non alphanumeric character (e.g., '!', '$', ';'), but excluding ':', ',' and '"' characters. iii. At least one lower-case letter ('a', 'b'…'z') and at least one upper case letter ('A','B'…'Z'). Select OK to save and exit. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select Intel(R) AMT Configuration. Select Network Setup. DA-820E Series Win10 LTSC 21H2 User Manual...
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Select TCP/IP Settings. 10. Select Wired LAN IPV4 Configuration. DA-820E Series Win10 LTSC 21H2 User Manual...
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11. Select DHCP Mode and Disable DHCP mode. 12. Type the network settings for Intel® Active Management Technology. DA-820E Series Win10 LTSC 21H2 User Manual...
Open the web browser and type the URL: Intel® AMT IP Address:16993 (ex: 192.168.111.10:16993) The browser would show the sign in message box. Type the Username and Password of Intel® AMT. The default username is admin. DA-820E Series Win10 LTSC 21H2 User Manual...
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After signing in, you can check the system status and hardware information of your managed device. The Intel® AMT website provides the basic remote power control feature for the managed device. The advanced remote power control and the remote KVM feature please reference to next chapter. DA-820E Series Win10 LTSC 21H2 User Manual...
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The Event Manager deals with internal alerts that occur in both the host platform and the Intel® AMT device, regardless of the power state. You can configure the managed device network settings from the website. NOTE You can also use AMT management tool to remotely manage devices. DA-820E Series Win10 LTSC 21H2 User Manual...
Windows searches for the required files and displays a progress bar. Once the files are found, Windows applies the changes. When the changes are complete, a message to this effect is displayed. e. Click Close. DA-820E Series Win10 LTSC 21H2 User Manual...
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Enable the following filter as an Administrator: cmd uwfmgr filter enable Enable write protection for a drive: • cmd uwfmgr.exe volume protect C: Restart your computer. • Confirm that UWF is running: • cmd uwfmgr.exe get-config DA-820E Series Win10 LTSC 21H2 User Manual...
Static configuration changes do not take effect until after a device restarts; the changes are saved in registry entries for use in the next session. Dynamic configuration changes occur immediately and persist after a device restarts. DA-820E Series Win10 LTSC 21H2 User Manual...
8. Driver Moxa provides verified drivers for each device on the official website. Please access the Moxa support page(https://www.moxa.com/en/support) and search for the device from the search window (For Example: DA-820C). DA-820E Series Win10 LTSC 21H2 User Manual...
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From the Software & Documentation page filtered by Driver and download the driver package. The driver packages are categorized by OS version, with separate sections for Peripheral and Expansion modules. DA-820E Series Win10 LTSC 21H2 User Manual...
The utilities will be preinstalled on the device if Moxa provides the Windows 10 OS. However, if you install Windows 10 independently, visit Moxa's support page (https://www.moxa.com/en/support) to download the required utilities. Simply search for your device model (e.g., DA-820C) on the support page to find the appropriate files. DA-820E Series Win10 LTSC 21H2 User Manual...
After completing the installation of Windows 10 LTSC 2021 and the necessary drivers, you must install the required (dependency) packages to ensure the utility functions correctly. Use the following link to download and install the packages: Microsoft Visual C++ Redistributable: • https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft .NET Framework 4.8: • https://support.microsoft.com/en-us/topic/microsoft-net-framework-4-8-offline-installer-for-windows- 9d23f658-3b97-68ab-d013-aa3c3e7495e0 DA-820E Series Win10 LTSC 21H2 User Manual...
Run the mx-dio-ctl --help command to view instructions for using this utility. Follow the displayed guidelines to get or set the DIO status. IMPORTANT! The DIN and DOUT indices start at 0. Even though the console output starts at 1, the indices still start at DA-820E Series Win10 LTSC 21H2 User Manual...
Run the mx-uart-ctl --help command to view instructions for using this utility. Follow the displayed guidelines to get or set the UART status. IMPORTANT! The UART index starts from 0. Even though the console output starts at 1, the index still starts at 0. Example: DA-820E Series Win10 LTSC 21H2 User Manual...
Run the mx-relay-ctl --help command to view instructions for using this utility. Follow the displayed guidelines to get or set the Relay status. IMPORTANT! The relay index starts from 0. Even though the console output starts at 1, the index still starts at 0. Example: DA-820E Series Win10 LTSC 21H2 User Manual...
Run the mx-led-ctl --help command to view instructions for using this utility. Follow the displayed guidelines to get or set the LED status. IMPORTANT! The LED index starts from 0. Even though the console output starts at 1, the index still starts at 0. Example: DA-820E Series Win10 LTSC 21H2 User Manual...
Setting the Serial Port Mode Install the Moxa Serial Interface utility From the Windows Start menu, run the Moxa Serial Interface utility. Select the target COM port and UART mode and click Apply to save the settings. DA-820E Series Win10 LTSC 21H2 User Manual...
If you want to rename the Ethernet adapter, wait for the installation process to complete. The order of the Ethernet adapter will correspond to the order of the label (e.g., LAN 2 of the computer is mapped to Ethernet 2 in Windows). DA-820E Series Win10 LTSC 21H2 User Manual...
Type the mx-pwrtemp-ctl.exe --help command to see instructions on using this utility and follow the onscreen instructions to get the power temperature. Example (two power installed): Example (only one power installed, display N/A for empty power slot): DA-820E Series Win10 LTSC 21H2 User Manual...
IO Control API This chapter describes how to use the IO Control API. Downloading the API Go to https://www.moxa.com/en/support Select your product series (e.g., DA-820). Download the related files. DA-820E Series Win10 LTSC 21H2 User Manual...
The following error codes can be retrieved using the DIO_STATUS function. Name Value Meaning LIB_INITIALIZE_FAIL The mxdgio library initialization failed. Cannot open json profile. Requirements Name Items Header mxdgio.h Library mxdgio.lib mxdgio.dll Profile MxdgioProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The following error codes can be retrieved using the DIO_STATUS function. Name Value Meaning LIB_INITIALIZE_FAIL The mxdgio library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. Requirements Name Items Header mxdgio.h Library mxdgio.lib mxdgio.dll Profile MxdgioProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The mxdgio library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. SET_STATUS_ERR Status setting failed or is defined with a bad format. Requirements Name Items Header mxdgio.h Library mxdgio.lib mxdgio.dll Profile MxdgioProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The following error codes can be retrieved using the UART_STATUS function. Name Value Meaning LIB_INITIALIZE_FAIL The mxsp library initialization failed. Cannot open json profile. Requirements Name Items Header mxsp.h Library mxsp.lib mxsp.dll Profile MxspProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
Target port index is out of range. SET_STATUS_ERR Status setting failed or is defined with a bad format. NOT_SUPPORT_MODE Target mode is not supported for this port. Requirements Name Items Header mxsp.h Library mxsp.lib mxsp.dll Profile MxspProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The following error codes can be retrieved by the RELAY_STATUS function. Name Value Meaning LIB_INITIALIZE_FAIL The mxrelay library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. Requirements Name Items Header mxrelay.h Library mxrelay.lib mxrelay.dll Profile MxrelayProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The mxrelay library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. SET_STATUS_ERR Status setting failed or is defined with a bad format. Requirements Name Items Header mxrelay.h Library mxrelay.lib mxrelay.dll Profile MxrelayProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The following error codes can be retrieved by the LED_STATUS function. Name Value Meaning LIB_INITIALIZE_FAIL The mxled library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. Requirements Name Items Header mxled.h Library mxled.lib mxled.dll Profile MxledProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
The mxled library initialization failed. Cannot open json profile. PORT_OUTOF_INDEX Target port index is out of range. SET_STATUS_ERR Status setting failed or is defined with a bad format. Requirements Name Items Header mxled.h Library mxled.lib mxled.dll Profile MxledProfile[ModelName].json DA-820E Series Win10 LTSC 21H2 User Manual...
Description Refreshes the watchdog timer. Parameters fd: The handle of the watchdog timer. Return Value Returns 0 on success. If not, the function has failed. Requirements Name Items Header mxwdg.h Library mxwdg.lib mxwdg.dll DA-820E Series Win10 LTSC 21H2 User Manual...
Description Disables the watchdog timer. Parameters fd: The handle of the watchdog timer. Return Value This function does not return a value. Requirements Name Items Header mxwdg.h Library mxwdg.lib mxwdg.dll DA-820E Series Win10 LTSC 21H2 User Manual...
UEFI BIOS machine. This chapter describes the setup process of the Windows Recovery function. Preparing the USB device Contact a Moxa technical staff and get the required file. Run the BuildWindowsRecoveryUSB_V1.2.0.exe. Select the USB drive to format. DA-820E Series Win10 LTSC 21H2 User Manual...
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Wait for the process to finish. The program will format the USB device and create a UEFI bootable volume and a WinPE volume. You may see additional windows about folder information; do not close these. You can close the windows after the process finishes. DA-820E Series Win10 LTSC 21H2 User Manual...
Turn on the computer and press F2 when you hear the beep sound to enter the BIOS setup menu, select Boot Manager and press Enter to continue. Select the EFI USB Device on the computer and press Enter to continue to boot from the USB device. DA-820E Series Win10 LTSC 21H2 User Manual...
Windows Recovery utility will display. Follow these steps. Click Backup. Select the Source disk to backup and Destination USB to store the OS image, also give an image name and description. Click Start to backup. DA-820E Series Win10 LTSC 21H2 User Manual...
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Click Yes to continue. Wait for the backup process to complete. DA-820E Series Win10 LTSC 21H2 User Manual...
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When the process is done, click OK. Click OK, the computer will shut down. DA-820E Series Win10 LTSC 21H2 User Manual...
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The OS image will be saved in USB disk at home\partimag. In the os_image folder you can view the backup information and the image files. DA-820E Series Win10 LTSC 21H2 User Manual...
To restore the image, run the Windows Preinstallation Environment(WinPE) and the Windows Recovery utility will display. Follow these steps. Click Recovery. Select the Source USB Device, Image Folder File and check the image information, select the Destination Drive to restore. Click Apply. DA-820E Series Win10 LTSC 21H2 User Manual...
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If dual operating systems are required, it is recommended that you restore the image to the destination drive with the PCIe interface (if available) first. Click Yes to continue the process. Click Yes to overwrite the destination drive. DA-820E Series Win10 LTSC 21H2 User Manual...
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When you restart the computer, you will need to wait about 5 minutes for the computer to go through two cycles of the reboot process. The system configuration files will be initiated during the first boot- up process. Do not turn off or shut down the computer while the system is restarting. DA-820E Series Win10 LTSC 21H2 User Manual...
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