Table of contents 1 Special information ........... 3 15.1 Descaling the electric emergency/auxiliary heater.............. 17 2 General information..........3 15.2 Checking the consumption indicator on the Units of measurement ........3 signal anode............ 18 Symbols in this document ........ 3 16 Shutdown (qualified contractors) ......
Special information Symbol Meaning Special information This symbol indicates a reference to the correspond- ing page number (page 11 in this example). – The appliance may be used by children over 8 years of age and persons with reduced Target groups physical, sensory or mental capabilities or a Operator lack of experience and expertise, provided...
Appliance description u SIGNAL WORD: Consequence(s) of failure to observe the checked again by the fan lead time. If the ambient temperature is again above the permissible temperature value, the electric warning notice. Hazard prevention measure(s). Step to emergency/auxiliary heater continues DHW heating. which the warning notice refers Safety instructions 3.1.3 Key to symbols...
Appliance description Accessories 4.2.1 Required accessories Various safety assemblies are available that are selected accord- ing to supply pressure. These type-tested safety assemblies pro- tect the appliance against unacceptable excess pressure. Function description The appliance supplies DHW to multiple draw-off points. Function There is a closed circuit within the heat pump which contains refrigerant.
Transportation (qualified contractors) 4.3.5 External signal transmitter The appliance starts the defrosting process when the temperat- ure falls below the set limit value. External signal transmitters can be integrated via the built-in contact input, e.g. a photovoltaic system to make use of solar DHW heating is interrupted during the defrosting process.
Storage Storage How to store the appliance – Vertically – Dry – Dust-free – Free from the risk of frost – Free from aggressive substances – Covered (if it has been unpacked) – At temperatures between 0 °C and +45 °C Installation (qualified contractors) D0000117582 1 Cover 2 Lower part of the box...
Installation (qualified contractors) u Push the metal brackets towards the centre of the appliance to unhook them from the appliance feet. u Pull the metal brackets out from underneath the appliance. u WARNING: If the appliance is tilted too far, it may tip over and cause injury.
Commissioning (qualified contractors) Temperature and pressure safety valve D0000117570 – The response pressure of the safety valve must be below or equal to the permissible operating pressure of the DHW cyl- inder. – Make sure that the safety valve drain cannot be shut off. u Size the drain pipe so that water can drain off unimpeded when the safety valve is fully opened.
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Commissioning (qualified contractors) 8.2.2 Connection variant: Operation with external switching device that interrupts appliance power supply u Prepare the cables in such a way that each cable terminates with a wire ferrule. u Push the cables through one of the cable entries in the ap- pliance casing.
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Commissioning (qualified contractors) The compressor switches off when the external switching signal Example 1: Power-OFF signal with its own phase is cancelled or the selected set temperature is reached. The compressor remains switched off for a minimum idle time of 20 minutes. Afterwards, set temperature 1 becomes takes pre- cedence again.
Operation Function test Symbol Meaning – On u Switch the mains power supply on. Electric emergency/auxiliary heater active u Check whether the heat pump heats the water. Fault ð During the heat-up process, expansion water will drip – Off from the safety valve. No fault –...
Settings 11.1 Cleaning the casing top ü Mobile device no more than 3 m away from the heat pump during pairing u Clean the casing top with a cloth moistened with water. u Download the app to your mobile device from the Apple 11.2 Cleaning the condensate drain App Store®...
Troubleshooting u Slide the right side casing in the guide rail a little in a u Place the casing cover on the appliance. clockwise direction and remove the side casing from the u Turn the casing cover anti-clockwise so that it latches in guide rail.
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Troubleshooting Fault Possible cause Remedy Fault Possible cause Remedy pressor was The appliance heats u Notify a quali- switched off/locked the water using the fied contractor. automatically. electric emergency/ The qualified auxiliary heater. As contractor can soon as the temper- ature is back within find more in- the application lim-...
Troubleshooting (qualified contractors) – The pipes, valves or water connections are insufficiently in- Fault Possible cause Remedy sulated. restart the com- pressor auto- 13.1 Activating/deactivating emergency heating matically. mode The compressor is There was no pres- u Start a calibra- no longer working.
Maintenance (qualified contractors) Component Activity Interval If necessary, shorten the interval depend- ing on the water quality and the in- stallation conditions. Valves (safety valve, Check the valves for For the first time pressure reducing limescale deposits after 1 year valve, drain valve) and damage.
Maintenance (qualified contractors) u Remove the casing cover. u Undo the fixing screws on the side casing. D0000117577 u Disconnect the electrical connection to the emergency/aux- iliary heater. D0000117581_L u Remove the sensor bulb of the high limit safety cut-out from u Lift up and remove the front side casing from the guide rail.
0.152 0.152 charge 17.1 Data table Fuse protection A Type of anode Sacrificial an- Sacrificial an- Unit 204472 204473 Name SHP-O 200 Plus SHP-O 300 Plus Max. DHW °C temperature Height 1476 1902 with heat Weight pump Diameter Min./max. ap- °C...
Specification FC11 Fuse 1.25 A XD22 N block terminal FH800 Retainer for fuse XD34 Sensor terminal MA01 Compressor motor XD35 Control terminal Motor, expansion valve XD36 Actuator terminal MA20 Motor, heat pump fan XD37 Adaptor terminal S200 DIP switch XE17 Earth terminal, cylinder, internal XD14 SG Ready terminal XE19...
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Specification 17.3.1 SHP-O 200 Plus D0000117729 Entry electrical cables Cold water inlet Male thread DHW outlet Male thread T&P valve Female thread Rp ½ Condensate drain Male thread G ¾ Air intake Air discharge Cover for manufacturing aper- ture www.stiebel-eltron.com...
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Specification 17.3.2 SHP-O 300 Plus D0000117737 Entry electrical cables Cold water inlet Male thread DHW outlet Male thread T&P valve Female thread Rp ½ Condensate drain Male thread G ¾ Air intake Air discharge Cover for manufacturing aper- ture | SHP-O Plus www.stiebel-eltron.com...
Who gives the warranty – The serial number of the unit; The warranty is given by Stiebel Eltron (Aust) Pty Ltd – The date of purchase of the unit and the name of the (A.B.N. 82 066 271 083) of 294 Salmon Street, Port Mel- seller of the unit;...
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Co m f o r t t h r o u gh Te c h n o l o g y STIEBEL ELTRON GmbH & Co. KG Dr.-Stiebel-Straße 33 | 37603 Holzminden | Germany info@stiebel-eltron.com | www.stiebel-eltron.com 4 0 1 7 2 1 3 6 5 7 7 4 3...
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