1. Manuals
  2. Brands
  3. Grace Company Manuals
  4. Sewing Machine
  5. Q'nique 21X Elite
  6. Assembly & use

Grace Company Q'nique 21X Elite Assembly & Use

Quilting machne
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Assembly & Use
Copyright June 16, 2022
Version 1.7
XE210

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Q'nique 21X Elite and is the answer not in the manual?

Questions and answers

Related Manuals for Grace Company Q'nique 21X Elite

Summary of Contents for Grace Company Q'nique 21X Elite

  • Page 1 Assembly & Use Copyright June 16, 2022 Version 1.7 XE210...
  • Page 2 My Machine Details Use this page to write down some information about your machine. This will be helpful if you ever need to call a Grace Company support technician. Q’nique 21X Elite Machine Type: ______________________________________ Machine Serial Number: _______________________________ Date of Purchase: ____________________________________...

  • Page 3: Important Safeguards

    Important Safeguards When using an electrical appliance, basic safety precautions should always be followed, including the following. DANGER - To reduce the risk of electric shock, do not leave the machine unattended when plugged in. Always unplug this machine from the electric outlet immediately after using and before cleaning. WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons: •...
  • Page 4 Important Safeguards (continued) GROUNDING INSTRUCTIONS This product must be grounded. In the event of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. Plug the cord from the quilting machine into a surge protector.

  • Page 5: Warranty Information

    The customer is required to return the product to Grace Company in its original box. If the customer does not have their original quilting machine box, they will need to buy a box from Grace Company to return their machine in.

  • Page 6: Welcome To Your Q'nique 21X Elite

    Thank you again for choosing us to help with your quilting projects. We look forward to working with you. - Grace Company Start Here: Frame Manual: Part One • Assemble the frame’s legs, table, and sides.
  • Page 7 Frame Manual: Part Two • Install the channel lock on the machine or top plate. • Prepare the top plate and home sewing machine. • Place the machine or top plate on the frame. Quilting Machine Manual: Part Three • Install the wheel covers, display, handles, thread mast.

  • Page 8: Table Of Contents

    Table of Contents Maintaining the Machine .....68 Important Safeguards ........ i Warranty Information ........iii Preparing the Oil Bottle ......69 Welcome to Your Q’nique 21X Elite ....iv Oiling and Cleaning ......... 70 Machine Specifications ......vii Changing the Needle....... 73 Machine Layout ........viii Adjusting the Hopping Foot .....

  • Page 9: Machine Specifications

    Machine Specifications Patent: WO 2013/070633 Al Additional Patents Pending Product Dimensions Features Body: • Ergonomic handles and handlebars for efficient, extended use (page 12) • Height: 777.8 mm, or 30.6 inches • Width: 395 mm, or 15.5 inches • 7” touch display (page 15) •...

  • Page 10: Machine Layout

    Machine Layout Quilting Machine (side view) 1. Hand Wheel 7. Top-Thread Thread Stand (page 32) Raises and lowers the needle bar. Holds a cone of thread. 2. Bobbin Thread Tensioner (page 28) Thread Guide Rod (page 32) Tensions thread for winding a bobbin. Positions thread when quilting.
  • Page 11 Machine Layout (continued) Handlebar Controls (page 43) • Thread Cutter (page 32) Controls machine functions. Cuts excess thread after threading machine. • Bottom Thread Guide (page 32) • Thread Guide (page 32) Positions thread when quilting. Positions thread when quilting. •...

  • Page 12: Ports And Plugins

    Ports and Plugins Machine Rear Power Port with Retainer (page 23) Quilter’s Creative Touch (previously called QuiltMotion) Port Connects and holds power cable to the machine. For optional automation accessory. Power On/Off Switch (page 23) Lower Encoder Port (page 18) Turns machine on and off.
  • Page 13 Ports and Plugins (continued) Machine Front View Display Cable Port (page 19) Connects display cable to machine. Machine Throat Handlebar Ports (page 12) Connects handlebar controls to machine.

  • Page 14: Included Parts And Tools

    Tip: Parts are grouped together in the Included Parts and Tools packaging for your convenience. For the best experience, do not remove parts from the packaging until instructed to do so. Level One (Workstation) Tools Box Back Wheel Front Wheel Assembly Assembly T-handle Allen...
  • Page 15 Included Parts and Tools (continued) Encoder Box Tools Box (continued) M Class Bobbin (x3) Needle Lower Encoder Threader Bottle (Two pre-installed) (black spring) SMP-08-10070 SMP-08-17904 SMP-09-13888 SMP-09-15033 See page 28 See page 36 See page 62 See page 2 Upper Encoder Zip Tie (x2) Zip Tie Upper Encoder...
  • Page 16 Included Parts and Tools (continued) Display Box Magnifique Box 7-Inch Touch Right Angle Magnifier Handle Display Cable Magnifier Mount Display SMP-09-18807 SMP-02-18854 ACC-09-14234 ACC-09-15460 See page 15 See page 15 See page 21 See page 21 2X Magnifying 3.5X Magnifying 5X Magnifying Adhesive Mount Glass...
  • Page 17 Included Parts and Tools (continued) Installation Box (continued) SBHCS Screw Thread Net SBHCS Screw Shoulder Bolt M6 x 14 mm (x2) 14 cm (x2) M6 x 25 mm (x2) M6 (x2) HDW-03-10215 HDW-03-12292 HDW-03-10221 SMP-08-17313 See page 5 See page 5 See page 17 See page 26 SBHCS Screw...

  • Page 18: Out-Of-The Box Assembly

    To provide the best possible customer experience, we also offer animated video instructions for setting up this product. To view the animated instructions, visit our website at: https://l.ead.me/21xelitestart You can also use your smartphone to scan this QR code: Out-of-the Box Assembly This section of the manual covers all the steps to assemble the machine after you bring it home for the first time.

  • Page 19: Part One

    Part One | Out of Box Assembly Part One Before completing the tasks in Part One of your machine instructions, please complete Part One of your frame instructions. Progress Checkpoint: Have you: • Assembled your frame’s legs and table? • Installed and align the frame tracks? •...

  • Page 20: Task 1- Installing The Lower Encoder

    Part One | Out of Box Assembly Tip: For the best experience, do not remove parts from the packaging Parts & Tools Needed: until instructed to do so. Lower Encoder T-handle Allen T-handle Allen (black spring) Wrench 4 mm Wrench 2.5 mm Encoder Box Tools Box Tools Box...
  • Page 21 Part One | Out of Box Assembly Task 1- Installing the Lower Encoder (continued) 1. Slide the wheel onto the encoder screw 4. Turn the encoder lock collar (shown in with the wheel hub facing away from the blue) to point up. Then tighten the lock collar screw with the 2.5 mm Allen encoder.

  • Page 22: Part Two

    Part Two | Out of Box Assembly Part Two Before completing the tasks in Part Two of your machine instructions, please complete Part One of your Quilter’s Creative Touch (previously called QuiltMotion) instructions if you will be installing automation today. Progress Checkpoint: Quilter’s Creative Touch Manual Part One (optional) Have you:...

  • Page 23: Task 2 - Installing The Wheels

    Part Two | Out of Box Assembly Task 2 - Installing the Wheels Parts & Tools Needed: SBHCS Screw Shoulder Bolt Back Wheel Assembly Front Wheel Assembly M6 x 25 mm (x2) M6 (x2) Packaging Level 1 Packaging Level 1 Installation Box Installation Box (leave in packaging)
  • Page 24 Part Two | Out of Box Assembly Installing the Wheels (continued) Remove the machine from the second level of packaging. Place the machine on the wheels in level one of the packaging so that the holes in the wheel mounts align with the holes in the front and back wheel assemblies. Wheel Mount Front Wheel Assembly...
  • Page 25 Part Two | Out of Box Assembly Installing the Wheels (continued) 1. Loosen the set screws on one side of each 1. Use the L-shaped 4 mm Allen wrench and the two M6 x 25 mm SBHCS to attach the of the wheel assemblies with the 4 mm Allen back wheel assembly to the machine.
  • Page 26 Part Two | Out of Box Assembly Congratulations! You have completed Part Two of this manual. If you are also installing Quilter’s Creative Touch (previously called QuiltMotion), complete Part Two of your Quilter’s Creative Touch manual. If you are not installing Quilter’s Creative Touch at this time but are assembling a new frame, continue to Part Two of your frame manual.

  • Page 27: Part Three

    Part Three | Out of Box Assembly Part Three Before completing the tasks in Part Three of your machine instructions, complete Part Two in your Quilter’s Creative Touch (previously called QuiltMotion) manual (if setting up Quilter’s Creative Touch at this time), and then Part Two of your frame manual. Progress Checkpoint: Have you: •...

  • Page 28: Task 3 - Installing The Wheel Covers

    Part Three | Out of Box Assembly Task 3 - Installing the Wheel Covers Parts & Tools Needed: SBHCS Screw T-handle Allen Right Wheel Cover Left Wheel Cover M6 x 14 mm (x4) Wrench 4 mm Wheel Base Wheel Base Wheel Base Cover Box Cover Box...
  • Page 29 Part Three | Out of Box Assembly Task 3 - Installing the Wheel Covers (continued) 2. Slide the left wheel cover onto the left side of the machine, over the side ridge. Screw in place with two M6 x 14 mm SBHCS screws and the 4 mm Allen wrench. Tighten until snug. Side Ridge Plastic Base - Left SBHCS...

  • Page 30: Task 4 - Installing The Handlebars

    Part Three | Out of Box Assembly Task 4 - Installing the Handlebars Parts & Tools Needed: T-handle Allen Handlebar Assembly Wrench 4 mm Packaging Level 2 Instructions Take the following steps to install the machine handlebars: 1. With the 4 mm Allen wrench, remove the 1.
  • Page 31 Task 4 - Installing the Handlebars (continued) Tip: 2. Plug the cables from the handlebars into Some left-handed quilters prefer to the machine. reverse the handles so the buttons that are normally on the right side are on the left instead.
  • Page 32 Part Three | Out of Box Assembly Task 4 - Installing the Handlebars (continued) 1. If desired, extend the handles outward to improve the reach of the machine. 1. Close the handlebar levers (shown in blue). If needed, repeat the steps in this task until you are happy with the position of the handles.

  • Page 33: Task 5 - Connecting The Display

    Part Three | Out of Box Assembly Task 5 - Connecting the Display Parts & Tools Needed: SBHCS Screw T-handle Allen Display Cable 7-Inch Touch Display M5 x 16 mm (x2) Wrench 3 mm Display Box Installation Display Box Instructions Take the following steps to install the display: 1.
  • Page 34 Part Three | Out of Box Assembly Task 5 - Connecting the Display (continued) 1. Connect the display cable into the port on the front of the machine behind the display. Use the cable guide to keep the cable close to the tablet and away from the take-up lever. Display Cable Cable Guide Take-Up...

  • Page 35: Task 6 - Attaching The Thread Stand

    Part Three | Out of Box Assembly Task 6 - Attaching the Thread Stand Parts & Tools Needed: Thread Stand SBHCS Screw T-handle Allen Assembly M6 x 14 mm (x2) Wrench 4 mm Bottom Level Installation Box Instructions To install the thread stand assembly: •...

  • Page 36: Task 7 - Installing The Upper Encoder

    Part Three | Out of Box Assembly Task 7 - Installing the Upper Encoder Parts & Tools Needed: Upper Encoder T-handle Allen T-handle Allen (silver spring) Wrench 4 mm Wrench 2.5 mm Encoder Box Instructions The encoders monitor the position of the machine on the frame, allowing for regulated stitching. The upper encoder is installed on the outward-facing, left-rear wheel of the machine.
  • Page 37 Part Three | Out of Box Assembly Task 7 - Installing the Upper Encoder (continued) 2. Slide the wheel onto the upper encoder 3. Turn the encoder lock collar (shown screw so that the wheel hub faces away in blue) to point up and tighten the lock collar screw with the 2.5 mm Allen from the encoder.
  • Page 38 Part Three | Out of Box Assembly Task 7 - Installing the Upper Encoder (continued) 1. Plug the lower encoder cable into the green encoder port on the back left of the machine. Green Encoder Port...

  • Page 39: Task 8 - Installing The Magnifying Glass

    Part Three | Out of Box Assembly Task 8 - Installing the Magnifying Glass Parts & Tools Needed: Right Angle 5X Magnifying Glass 3.5X Magnifying Glass 2X Magnifying Glass Magnifier Mount Magnifique Box Magnifique Box Magnifique Box Magnifique Box SHCS M4 x 8 mm Allen Wrench 3 mm Magnifique Box Magnifique Box...
  • Page 40 Part Three | Out of Box Assembly Installing the Magnifique Magnifying Glass (continued) Open the Magnifique box that was set Select the magnifying lens you want to aside in task 2. use and slide it into place in the right angle mount.

  • Page 41: Task 9 - Turning The Machine On/Off

    Part Three | Out of Box Assembly Task 9 - Turning the Machine On/Off Parts & Tools Needed: Power Cord Installation Box Instructions The power cable port and power switch are located on the back of the machine. To power on the machine, take the following steps: 1.

  • Page 42: Preparing To Quilt

    Part Three | Preparing to Quilt Preparing to Quilt This section of the manual covers accessing help guides on your display, winding the bobbin, loading the bobbin case, and threading the machine. Accessing the Help Guides ................page 25 Using the Thread Nets ..................page 26 Task 10 - Winding a Bobbin ................page 28 Task 11 - Loading the Bobbin Case ..............page 30 Task 12 - Threading the Machine ...............page 32...

  • Page 43: Help Guides

    Part Three | Preparing to Quilt Accessing the Help Guides Instructions for many of the remaining tasks in this manual can also be found in the Help Guide on your machine. To reach the help guides, take the following steps: 1.

  • Page 44: Using The Thread Nets

    Part Three | Preparing to Quilt Using the Thread Nets Parts & Tools Needed: Thread Net Thread Net Thread Cone 10 cm (3.9 inch) 14 cm (5.5 inch) Installation Box Installation Box Instructions Thread nets help thread cones unwind evenly on the machine and prevent them from becoming tangled while in storage.
  • Page 45 Using the Thread Nets (continued) Use your fingers to widen the thread net and push it over the base of the thread cone. Cover at least half of the cone with the net, and leave the rest of the net inside the cone.

  • Page 46: Task 10 - Winding A Bobbin

    Part Three | Preparing to Quilt Task 10 - Winding a Bobbin Parts & Tools Needed: Bobbin (Class M) Box 1 Instructions Your machine comes with an empty M-Class bobbin and two M-class bobbins pre-wound with 50 weight polyester thread. It’s best to wind your bobbin with thread that is similar in type and weight as the top thread.
  • Page 47 Part Three | Preparing to Quilt Task 10 - Winding a Bobbin (continued) 1. Run the thread through the thread mast 5. Winding stops automatically when the guide loop directly above the thread cone. bobbin is full. Cut the bobbin away from the machine with the thread cutter between the bobbin stand and tensioner.

  • Page 48: Task 11 - Loading The Bobbin Case

    Part Three | Preparing to Quilt Task 11 - Loading the Bobbin Case Take the following steps to insert a wound bobbin into the bobbin case and place it in the machine: 4. Place the wound bobbin into the bobbin 1.
  • Page 49 Part Three | Preparing to Quilt Task 11 - Loading the Bobbin Case (continued) 6. Test the tension of the bobbin case every time bobbin thread is changed; bobbin tension is the foundation for correct thread tension. a. Place the bobbin case flat on its side, on your palm. b.

  • Page 50: Task 12 - Threading The Machine

    Part Three | Preparing to Quilt Task 12 - Threading the Machine Before threading the machine, make sure you’ve selected quality thread for your project. Choosing the right thread for the machine can prevent the thread from breaking or tangling up under the needle plate.
  • Page 51 Part Three | Preparing to Quilt Task 12 - Threading the Machine (continued) The following diagram outlines the path the thread (shown in blue) must take through the machine. 1. Thread Cone 2. Thread Mast Guide Loop 3. Thread Guide Rod 4.
  • Page 52 Part Three | Preparing to Quilt Task 12 - Threading the Machine (continued) 1. Rotate the hand wheel at the rear of the 3. Pull the thread straight up, through the thread mast guide loop above the thread machine to raise the needle to the top stand.
  • Page 53 Part Three | Preparing to Quilt Task 12 - Threading the Machine (continued) 1. Feed the thread through the right thread 4. Next, pass the thread down and around guide above the large thread tensioner. the thread guide next to the large thread tensioner.
  • Page 54 Part Three | Preparing to Quilt Task 12 - Threading the Machine (continued) Now pass the thread through the front of the needle bar eyelet, located above the needle. Thread the eye of the needle from front to back. Tip: Use the magnifying glass to enlarge your view of the needle area.
  • Page 55 Task 12 - Threading the Machine (continued) Slot the thread horizontally into the Slowly pull the threader away from the notches on the tip of the threader. needle. Note: If the thread comes back with the threader, try again more slowly. Notches Gently push the threader against the Use the hook to grab the loop and pull...
  • Page 56 Part Three | Preparing to Quilt Congratulations! You have completed Part Three of this manual. If you are assembling a new frame, turn to Part Three of your frame manual. If your frame manual is not broken into parts, follow the manual’s directions to: •...

  • Page 57: Part Four

    Part Four | Preparing to Quilt Part Four If your frame isn’t fully assembled at this time, it is recommended to complete Part Three in your frame manual, Part Three in your Quilter’s Creative Touch (previously called QuiltMotion) manual (optional), and Part Four of your frame manual before you continue. Progress Checkpoint: Have you: •...

  • Page 58: Quilting

    Part Four | Quilting Quilting This section of the manual covers how to use the handlebar controls, the different quilting modes, and the tools on the display. Choosing Machine Settings ................page 41 Using Machine Handlebar Controls ..............page 43 Using Precise Quilting Mode ................

  • Page 59: Choosing Machine Settings

    Part Four | Quilting Choosing Machine Settings To customize the settings for the handlebar controls, screen buttons, or warning icons, take the following steps: 1. Press the menu icon in the top right corner of the screen and select Settings. The Settings screen opens.
  • Page 60 Part Four | Quilting Choosing Machine Settings (continued) 2. Choose your desired settings: • Screen Brightness: Use the sliding button to adjust the brightness of the display. • Needle Area Brightness: Use the sliding button to adjust the brightness of the lamp over the needle area along with the throat lights.

  • Page 61: Using The Handlebar Controls

    Part Four | Quilting Using the Handlebar Controls When first powered up, the machine is in regulated precise quilting mode (see page 44) and can start quilting right away. Take a moment to review the handlebar controls. These controls are used when quilting.

  • Page 62: Using Precise Quilting Mode

    Part Four | Quilting Using Precise Quilting Mode In this regulated quilting mode, you select the stitch length you want and the machine adjusts to help make more consistent stitches as you move the machine faster or slower or change direction. It only stitches when you move the machine.
  • Page 63 Part Four | Quilting Using Precise Quilting Mode (continued) 1. Position the machine needle over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your first stitch. Press to move the needle up or down in small increments.

  • Page 64: Using Cruise Quilting Mode

    Part Four | Quilting Using Cruise Quilting Mode Cruise mode is a regulated mode. You select the stitch length you want and the machine adjusts to help make more consistent stitches as you move the machine faster or slower or change direction. The machine continues to stitch in place (at the minimum speed) if you stop moving the machine.
  • Page 65 Part Four | Quilting Using Cruise Quilting Mode (continued) 1. When stitching is inactive, press the single stitch button or the needle up/down button on the display to make single stitches. This action can also be done with the needle button on the right handle (or left, if you installed the handles for left-handed use during assembly), depending on settings.

  • Page 66: Using Manual Quilting Mode

    Part Four | Quilting Using Manual Quilting Mode In this quilting mode, the machine produces stitches at a certain speed. It’s up to you to move the machine the distance needed to get the desired stitch length. This mode is useful for small, continuous patterns.
  • Page 67 Part Four | Quilting Using Manual Quilting Mode (continued) 1. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your first stitch. Press to move the needle up or down in small increments.

  • Page 68: Using Baste Quilting Mode

    Part Four | Quilting Using Baste Quilting Mode Use baste mode to create loose, temporary stitches around the edge of your quilt top to hold layers of fabric together while quilting. To switch to baste quilting mode, press the select quilting mode button and select Baste. Jog Needle Quilting Mode Menu...
  • Page 69 Part Four | Quilting Using Baste Quilting Mode 1. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your first stitch. •...

  • Page 70: Using The Bobbin Estimator Tool

    Part Four | Quilting Using the Bobbin Estimator Tool The bobbin estimator calculates the likely amount of thread remaining on the bobbin. To achieve the closest estimate, information must be accurately entered into the Bobbin Estimator screen. Take the following steps to use the bobbin estimator tool: To access the bobbin estimator tool, tap on the Toolbox at the bottom of any quilting mode screen and select the bobbin estimator.
  • Page 71 Part Four | Quilting Using the Bobbin Estimator Tool (continued) Turn on the bobbin estimator with the switch When the bobbin thread is used up, you underneath the bobbin image. When on, can either delete the record of the bobbin any stitches the machine makes will subtract or reset it to be used again.

  • Page 72: Using The Edge Warning

    Part Four | Quilting Using the Edge Warning The edge warning alert system helps you stay within a safe area of your quilt by notifying you when you approach the edge of a set boundary. This warning helps prevent the machine from hitting the rails of the frame, but you can also set boundaries around a particular block or section of the quilt.
  • Page 73 Part Four | Quilting Using the Edge Warning (continued) Move your machine so that your needle is at the bottom right corner of the area you want to mark as your safe area. Press the set button. After marking your boundaries, set the machine to notify you when your needle is within 1/2 inch or 1 inch of any of those boundaries.
  • Page 74 Part Four | Quilting Using the Edge Warning (continued) Whenever you approach or cross the boundaries while quilting, an alarm sounds, a red LED light shines on the needle area, and the edge warning indicator on the left side of the main quilting screen turns red.

  • Page 75: Adjusting Thread Tension

    Part Four | Quilting Adjusting Thread Tension Proper thread tension prevents unwanted puckering, poorly-formed stitches, and malfunctions that can damage the fabric. Test your thread tension on extra materials before sewing on a project. Tip: Bottom thread tension is the foundation for proper thread tension, and must be set first before setting top tension.
  • Page 76 Part Four | Quilting Adjusting Thread Tension (continued) 1. Slowly increase the tension while stitching into scrap material. When the thread tension is balanced, the top and bottom threads knot in the middle of the fabric layers. Bottom thread is Too Much Top pulled to the top Tension...
  • Page 77 Part Four | Quilting Adjusting Thread Tension (continued) Tip: Use the magnifying glass lens with the handle to check your stitches. Lens Handle • If the bobbin (bottom) thread is pulled through the top layer of fabric, there is too much top tension.

  • Page 78: Taking Measurements

    Part Four | Quilting Taking Measurements To use your machine to take measurements across the surface of your quilt: To access the measure tool, tap the Toolbox at the bottom of any quilting mode screen and select Measure. Select whether you want to measure using inches or centimeters. Move the machine so that the needle is at the position where you want to start your measurement and tap the Reset Origin button.
  • Page 79 Part Four | Quilting Taking Measurements (continued) Move the machine so that the needle is at the end point of your measurement. Once at the end point, if desired, tap the Hold button to prevent the measurements on screen from changing again even if you move your machine.

  • Page 80: Making Calculations

    Part Four | Quilting Making Calculations To use your machine to make quick calculations, take the following steps: To access the calculator, tap on the Toolbox at the bottom of any quilting mode screen and select Calculator. Use the calculator to add, subtract, multiply, divide, and find percentages. To return to the main quilting screen, press the X in the top right corner or press anywhere outside of the calculator tool.

  • Page 81: Tracking Stitch Count & Run Time

    Part Four | Quilting Tracking Stitch Count & Run Time To track the stitch count and run time of both your current project and the lifetime of the machine, take the following steps: To access the project tool, tap the Toolbox at the bottom of any quilting mode screen and select Project.

  • Page 82: Getting Started

    Part Four | Quilting Getting Started Parts & Tools Needed: Washable Fabric Scissors Marker/chalk (not included) (not included) Instructions With the machine fully assembled, you are ready to begin quilting. Practice on spare fabric to become familiar with the machine’s settings and movements so you can start your projects with confidence. It is normal to make mistakes, so don’t get discouraged if your stitches don’t look perfect right away.
  • Page 83 Part Four | Quilting Getting Started (continued) Jane Doe While still tightly holding the top thread, Begin stitching. Be sure to start your pattern move the machine several inches to the as close as possible to the start point where side.
  • Page 84 Part Four | Quilting Getting Started (continued) Complete the pattern by making a securing Make a single stitch over the last stitch. stitch. Use the single stitch button to make a few small stitches very close together. To pull up the bobbin thread after making a Hold the loop and move the machine securing stitch, take the following steps: away from the stitch again.
  • Page 85 Congratulations! Now that you have practiced and gotten used to the basic settings and movements of your machine, you are ready to begin your quilting journey. Good luck, and thank you again for choosing Grace Company to help with your quilting needs.

  • Page 86: Maintaining The Machine

    Part Four | Maintaining the Machine Maintaining the Machine Keep your machine performing at its peak by practicing good machine maintenance habits. This section of the manual covers oiling the machine, changing the needle, adjusting the bobbin fill and hopping foot, reinstalling the needle plate, re-assembling the thread tensioner, and reinstalling the anti-backlash spring.

  • Page 87: Preparing The Oil Bottle

    Part Four | Maintaining the Machine Preparing the Oil Bottle Parts & Tools Needed: 2. Screw the cap back onto the bottle. Oil Bottle Tools Box Instructions Take the following steps to prepare the oil bottle for use in oiling the machine: 1.

  • Page 88: Oiling And Cleaning

    Part Four | Maintaining the Machine Oiling and Cleaning Parts & Tools Needed: Lint Brush Oil Bottle • Compressed Air Can (optional; not included) Tools Box Tools Box Instructions Oil and Clean: • At the start of a new project Machine •...
  • Page 89 Part Four | Maintaining the Machine Oiling and Cleaning (continued) 1. In and around the hook assembly, clear 1. Clear debris from the spring and discs of the small thread tensioner. away any lint, cloth, and thread remnants using the lint brush or compressed air. Hook Assembly Small Thread...
  • Page 90 Part Four | Maintaining the Machine Oiling and Cleaning (continued) 1. Regularly wipe down the needle bar to 1. Place one to two drops of oil down the hole prevent the accumulation of oil that can stain at the top of the machine, near the display. your fabric.

  • Page 91: Changing The Needle

    Part Four | Maintaining the Machine Changing the Needle For information on selecting a needle, see “Choosing Your Needle” Parts & Tools Needed: on page 96 Needle Needle Magnet Flat-head Screwdriver Tools Box Tools Box Tools Box Instructions A broken, bent, or burred needle might break thread, damage fabric, or even damage the machine. Always check that the needle is in good condition before starting a new project, and replace the needle after eight hours of use.
  • Page 92 Part Four | Maintaining the Machine Changing the Needle (continued) 1. Insert the new needle all the way into the 4. Hand-tighten the needle thumb screw. needle bar. Check the needle bar sight Do not over-tighten if using the flat-head hole above the thumb screw to make sure screwdriver.

  • Page 93: Adjusting The Hopping Foot

    Part Four | Maintaining the Machine Adjusting the Hopping Foot T-handle Allen Hopping Foot Wrench 3 mm Height Tool Tools Box Tools Box Height Adjustment When quilting with thick fabric or batting layers, the hopping foot might press down on the quilt too tightly and begin to drag.
  • Page 94 Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) Rotation Instructions The hopping foot can be rotated to improve line of sight. To rotate the hopping foot, take the following steps: 5. Drop the hopping foot collar below the 1.
  • Page 95 Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) 2. Slide the hopping foot into the collar 3. Double-check your hopping foot height (see and screw in place with the hopping foot page 75). screw. Hopping Foot Screw Hopping Foot...

  • Page 96: Removal Instructions

    Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) Removal Instructions To remove the hopping foot for maintenance or to adjust the hopping foot angle, take the following steps: 1. Power off the machine. 2. With the hand wheel, raise the needle so it clears the hoop part of the hopping foot. Hand Wheel 1.

  • Page 97: Installation Instructions

    Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) Installation Instructions To install the hopping foot on your quilting machine, take the following steps: 1. Power off the machine. 2. Slide the slot in the hopping foot onto the hopping foot collar. Use the 3 mm Allen wrench and hopping foot screw to tighten in place.

  • Page 98: Reinstalling The Needle Plate

    Part Four | Maintaining the Machine Reinstalling the Needle Plate Parts & Tools Needed: Flat-head Screwdriver Tools Box Removal Instructions To remove the needle plate from the quilting machine, take the following steps: 1. Power off the machine and raise the needle to the highest position using the hand wheel. Hand Wheel 3.
  • Page 99 Part Four | Maintaining the Machine Reinstalling the Needle Plate (continued) Installation Instructions To install the needle plate onto the quilting machine, take the following steps: 1. Power off the machine. Raise the needle to 4. Slowly lower the needle with the hand the highest position using the hand wheel.

  • Page 100: Re-Assembling The Thread Tensioner

    Part Four | Maintaining the Machine Re-assembling the Thread Tensioner Instructions If you over-loosen the large thread tensioner knob, the tensioner might come apart and need to be re-assembled. To reassembly the thread tensioner, line up the parts in the order shown below and screw the knob back onto the machine.

  • Page 101: Reinstalling The Anti-Backlash Spring

    Part Four | Maintaining the Machine Reinstalling the Anti-Backlash Spring Parts & Tools Needed: Flat-head Screwdriver Tools Box Instructions Take the following steps to reinstall or replace the anti-backlash spring in the bobbin case: Lay the bobbin case face down so that the opening is facing up. Position the anti-backlash spring so that the center section is raised above the outside of the spring.
  • Page 102 Part Four | Maintaining the Machine Reinstalling the Anti-Backlash Spring (continued) Place the spring inside the bobbin at an angle and press the tabs that are closer together into their slot on the side. Tabs Slot Press the other side of the spring down and insert the other tabs on the other side. Use the small flat-head screwdriver to make sure all four tabs are fully secured.

  • Page 103: Repairs And Diagnostics

    Part Four | Repairs and Diagnostics Repairs and Diagnostics The instructions in this section should only be taken at the direction of a Grace Company support technician. If you are experiencing problems with your machine, please contact our technical support team: •...

  • Page 104: Updating The Software

    Part Four | Repairs and Diagnostics Updating the Software The firmware versions for the machine motor and the touch display are found by pressing the System Info button at the bottom of the Settings screen (see page 41). Display Version #.#.# Machine #X##...

  • Page 105: Troubleshooting The Bobbin Wind

    Troubleshooting the Bobbin Wind A quality bobbin wind is essential for a properly functioning machine and for setting your baseline thread tension. The thread on the bobbin should be smooth and evenly wound. The threads should be tightly packed together. Bobbin Wound Too Loose The tension of the bobbin wind is determined by the bobbin thread tensioner.
  • Page 106 Troubleshooting the Bobbin Wind (continued) 1. Unthread the bobbin thread tensioner. With a 7 mm wrench or needle-nose pliers, loosen the nut at the base of the tensioner. 1. Turn the top part of the tensioner assembly (shown in blue) a full rotation to adjust the height of the tension discs.

  • Page 107: Replacing The Encoder Spring

    Part Four | Repairs and Diagnostics Replacing the Encoder Spring Speak to a Grace Company support technician before Parts & Tools Needed: attempting these instructions. T-handle Allen T-handle Allen Upper Encoder Lower Encoder Wrench 2.5 mm Wrench 4 mm Spring (Silver)
  • Page 108 Part Four | Repairs and Diagnostics Replacing the Encoder Spring (continued) 1. Remove the plastic stop, wheel spacer, washer, broken encoder spring, and shoulder spacer from the encoder. Plastic Shoulder Stop Spacer Wheel Spacer Encoder Washer Spring 2. Pull on the lock collar to remove it from the 4.
  • Page 109 Part Four | Repairs and Diagnostics Replacing the Encoder Spring (continued) Adjust the screw and lock collar so the head 1. Complete the assembly instructions for the of the screw slides in between the lock encoder you repaired. collar. For the upper encoder (silver spring) assembly instructions, see page 18.

  • Page 110: Reinstalling The Hook Holder

    Removal Instructions The hook holder keeps the hook assembly in place. Do not attempt to remove or reinstall the hook holder unless instructed to by a Grace Company support technician. If done incorrectly, major machine problems can result. 4. Remove the hook holder (shown in blue) 1.
  • Page 111 Part Four | Repairs and Diagnostics Reinstalling the Hook Holder (continued) Installation Instructions 5. Turn the inside part of the hook assembly (shown in blue) so that the positioning 1. Turn off the machine. guide is at the highest point. 2.
  • Page 112 Part Four | Repairs and Diagnostics Reinstalling the Hook Holder (continued) 2. Align the hook holder with the inside edge of the positioning guide, as shown below. 3. Tighten the hook holder screw to fasten the 1. Reinstall the needle plate by following the hook holder in place.

  • Page 113: Appendix

    Appendix Appendix This section of this manual covers additional information on quilting with your machine. Choosing Your Needle ..................page 96 Choosing Your Thread ..................page 98 Choosing Your Fabric and Batting ..............page 100 Troubleshooting Guide ..................page 101 Index ........................

  • Page 114: Choosing Your Needle

    Appendix Choosing Your Needle Using the wrong type of needle, or using a needle that is bent, broken, or blunt, can damage the fabric, the machine, and needle. For best results: • Purchase needles directly from Graceframe.com. Needles from other sources might be poorly manufactured, leading to skipped stitches, breaking thread, and other thread tension problems.
  • Page 115 Appendix Choosing Your Needle (continued) Needle Diagram Needle Side View Needle Front View Shank Shaft Groove Scarf Point • Shank: Where the needle bar grasps the needle. • Shaft: The long, narrow part of the needle. Needle size is based upon the diameter of the needle shaft.

  • Page 116: Choosing Your Thread

    Appendix Choosing Your Thread Choosing the best thread for your project is just as important as choosing the correct needle. Good thread is strong and can pass the “Yank Test” (see “Task 12 - Threading the Machine” on page 32). It holds its color well over time (colorfastness), and uses long fibers (extra-long staple) that resist pilling or creating lint.
  • Page 117 Appendix Choosing Your Thread (continued) Thread Size The thickness of the thread is called the weight (wt.). This number is usually stamped on the edge of the top or bottom of the thread cone. Notice that as the thread becomes heavier and thicker, the weight decreases: •...

  • Page 118: Choosing Your Fabric And Batting

    Appendix Choosing Your Fabric and Batting Fabric Some fabrics are not recommended for use with the quilting machine. Thick fabrics, such as denim or leather, have a lot of resistance that can bend or snap a needle, and misalign or break internal machinery.

  • Page 119: Troubleshooting Guide

    (page 23). Machine is not turned on Check power button is pressed down on right side (page 23). If the problem persists, contact a Grace Company support techni- cian. Call 1-801-485-6688. Stitches are skipped. Damaged needle Check needle (page 73).
  • Page 120 Needle plate is rubbing needle Check that needle plate is centered and does not hit needle (page 80). If the problem persists, contact a Grace Company support techni- cian. Call 1-801-485-6688. Machine is running loud. Machine and/or hook assembly Oil the machine and hook needs oiling assembly (page 62).

  • Page 121: Index

    Appendix Index Symbols encoder port ..........x, 19, 20 encoder spring ............86 2.5 mm T-handle Allen wrench ....... 2, 18, 86 3 mm T-handle Allen wrench ......72, 89 4 mm Allen wrench ..........5, 7 fabric ..............98 4 mm T-handle Allen wrench ..2, 10, 12, 15, 17, 18, 86 features ..............
  • Page 122 Appendix Index (continued) stitch count .............60 stitches per centimeter ..........39 needle ..............70, 93 stitches per inch ............39 needle diagram ............94 support ..............99 needle groove ............94 needle magnet ............70 needle plate ............77 thread ..............26, 95 needle scarf ............94 thread cutter ............27 needle size .............93 thread size ..............96 needle stop .............39...
  • Page 123 Information on the disposal for Waste Electrical & Electronic Equipment (WEEE): This symbol on the products and accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper disposal for treatment, recovery and recycling, please take these products to designated collection points where they will be accepted on a free-of-charge basis.
  • Page 124 www.graceframe.com 1-801-485-6688...

Table of Contents