Grace Company Q'nique 16X ELITE Instruction Manual
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Grace Company Q'nique 16X ELITE Instruction Manual

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Instruction Manual
The Grace Company
Copyright June 15, 2022
V 1.6w

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Summary of Contents for Grace Company Q'nique 16X ELITE

  • Page 1 Instruction Manual The Grace Company Copyright June 15, 2022 V 1.6w...
  • Page 2 Important Safeguards When using an electrical appliance, basic safety precautions should always be followed, including the following. DANGER - To reduce the risk of electric shock, do not leave the machine unattended when plugged in. Always unplug this machine from the electric outlet immediately after using and before cleaning. WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons: •...
  • Page 3 Important Safeguards (continued) GROUNDING INSTRUCTIONS This product must be grounded. In the event of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. Plug the cord from the quilting machine into a surge protector.

  • Page 4: Table Of Contents

    Table of Contents Maintaining the Machine ....67 Important Safeguards ........ i Table of Contents ........iii Preparing the Oil Bottle ......68 Machine Specifications .......iv Oiling and Cleaning ........69 Machine Layout..........v Changing the Needle ........73 Ports and Plugins ........vii Adjusting the Hopping Foot.......75 My Machine Details ........ix Reinstalling the Needle Plate .....78...

  • Page 5: Machine Specifications

    Machine Specifications Patents Pending Product Dimensions Features Body: • Adjustable handles for comfortable extended • Height: 781.05 mm, or 30.75 inches use (page 17) • Width: 381 mm, or 15 inches • 7” Touch Display (page 20) • Length: 820 mm, 32.3 inches •...

  • Page 6: Machine Layout

    Machine Layout Quilting Machine (Front View) 1. 7” Touch Display (page 20) • Thread Guides (page 32) Provides access to quilting options. Positions thread when quilting. • Small Thread Tensioner (page 32) Handle Bar Levers (page 17) Tensions thread when quilting. Used to adjust handle position.
  • Page 7 Machine Layout (continued) • Bobbin Case (page 30) • Machine Wheels (page 11) Holds M class bobbin and controls bottom Shuttles the machine up and down the thread tension. bottom carriage. • Hook Assembly (page 30) Holds the bobbin case and hooks the top thread to create stitches.

  • Page 8: Ports And Plugins

    Ports and Plugins Machine Rear (Rear View) Power On/Off Switch (page 25) Quilt Motion Tablet Port Turns machine on and off. For optional automation accessory. Power Port with Retainer (page 25) Left Rear Handle Cable Port Connects and holds power cable to the For back handle accessory.
  • Page 9 Ports and Plugins (continued) Machine Throat Left Machine Throat Right Left Accessory Port Right Accessory Port For laser accessory. For laser accessory. Left Handlebar Port (page 17) Right Handlebar Port (page 17) Connects handlebar controls to machine. Connects handlebar controls to machine. viii...

  • Page 10: My Machine Details

    My Machine Details Use this page to write down some information about your machine. This will be helpful if you ever need to call a Grace Company support technician. Q’nique 16X Elite Machine Type: ______________________________________ Machine Serial Number: _______________________________ Date of Purchase: ____________________________________...

  • Page 11: Included Parts And Tools

    Included Parts and Tools Level One (Workstation) Tip: Parts are grouped together in the packaging for your convenience. For the best experience, do not remove parts from Back Wheel Front Wheel the packaging until instructed to do so. Assembly Assembly SMP-09-16244 SMP-09-16239 See page 11...
  • Page 12 Flat-head Hopping Foot M Class Bobbin (x3) Timing Screwdriver Height tool Spacer Tool (Two pre-installed) SMP-03-10169 SMP-03-12171 SMP-08-10070 SMP-03-11320 See page 78 See page 75 See page 27 See page 90 Encoder Box Upper Encoder Lower Encoder Zip Tie (x2) Lower Encoder (silver spring) (black spring)
  • Page 13 Wheel Base Hardware Box SBHCS Screw Shoulder Bolt Washer M6 (x2) M6 x 35 mm (x2) M6 (x2) HDW-03-10738 HDW-03-10541 HDW-03-11557 See page 11 See page 11 See page 11 Thread Stand Hardware Box SBHCS Screw SBHCS Screw M4 x 12 mm (x3) M4 x 20 mm (x1) HDW-03-14247 HDW-03-11661...
  • Page 14 Power Cord/Oil Bottle Box Power M3 Thumb Screw Hopping Foot Bottle Cord Screw (needle bar spare) SMP-09-13888 SMP-02-14466 HDW-03-11736 HDW-03-10966 See page 68 See page 25 See page 73 See page 75 Level Two Handlebar Thread Stand Sample Thread Kit Assembly Assembly SMP-09-14066...

  • Page 16: Welcome To Your Q'nique 16X Elite

    Thank you again for choosing us to help with your quilting projects. - The Grace Company Start Here: Frame Manual: Part One • Assemble the frame’s legs, table, and sides.
  • Page 17 Frame Manual: Part Two • Install the channel lock on the machine or top plate. • Prepare the top plate and home sewing machine. • Place the machine or top plate on the frame. Quilting Machine Manual: Part Three • Install the display, handles, and thread mast. •...

  • Page 18: Animated Instructions

    To provide the best possible customer experience, we also off er animated video instructions for setting up this product. To view the animated instructions, visit our website at: https://l.ead.me/16xelitestart. You can also use your smartphone to scan this QR code: Out-of-the Box Assembly This section of the manual covers all the steps to assemble the machine after you bring it home for the fi rst time.

  • Page 19: Part One

    Part One | Out of Box Assembly Part One Before completing the tasks in Part One of your machine instructions, please complete Part One of your frame instructions. Progress Checkpoint: Have you: • Assembled your frame’s legs and table? • Installed and align the frame tracks? •...
  • Page 20 Part One | Out of Box Assembly Parts & Tools Needed: Lower Encoder T-handle Allen T-handle Allen (black spring) Wrench 4 mm Wrench 2.5 mm Encoder Box Tools Box Tools Box Instructions The encoders monitor the position of the machine over the frame, allowing for regulated stitching. The lower encoder is installed on the left-rear wheel of your frame’s bottom carriage.

  • Page 21: Task 1 - Installing The Lower Encoder

    Part One | Out of Box Assembly Task 1 - Installing the Lower Encoder (continued) 1. For the following steps, know whether your bottom carriage is dual-wheel (two wheels at each corner) or single-wheel (one wheel at each corner). If it is dual-wheel, does it have large wheels or small wheels? Single-Wheel Carriage Dual-Wheel Carriage...
  • Page 22 Part One | Out of Box Assembly Task 1 - Installing the Lower Encoder (continued) For the small, dual-wheel bottom carriage: Do not remove the wheels. Ensure the lower encoder bracket has been installed on the back of your bottom carriage. These steps are covered in your frame instruction manual.
  • Page 23 Part One | Out of Box Assembly Task 1 - Installing the Lower Encoder (continued) 1. Turn the encoder lock collar (shown in blue) to point up. Then tighten the lock collar screw with the 2.5 mm Allen wrench. Large Dual-Wheel Carriage Single-Wheel Carriage Lock Collar Screw Lock Collar Screw...
  • Page 24 Part One | Out of Box Assembly Note: Instructions for plugging the cable into the machine are covered in “Task 6 - Installing the Upper Encoder” after the machine has been installed. Congratulations! You have completed Part One of this manual. If you are also installing QuiltMotion, complete Part One of your QuiltMotion manual.

  • Page 25: Part Two

    Part Two | Out of Box Assembly Part Two Before completing the tasks in Part Two of your machine instructions, please complete Part One of your QuiltMotion instructions if you will be installing automation today. Progress Checkpoint: QuiltMotion Manual Part One (optional) Have you: •...

  • Page 26: Task 2 - Installing The Wheels

    Part Two | Out of Box Assembly Task 2 - Installing the Wheels Parts & Tools Needed: Back Wheel Front Wheel SBHCS Screw Shoulder Bolt Assembly Assembly M6 x 35 mm (x2) M6 (x2) Wheel Install Wheel Install Packaging Level One Packaging Level One Hardware Box Hardware Box...
  • Page 27 Part Two | Out of Box Assembly Task 2 - Installing the Wheels (continued) 1. Lift the top layer of packaging and place it beside the bottom layer that holds the machine. 1. Use the handles to lift the bottom layer of packaging out of the box. Make sure to place it on top of the first layer of packaging so that the following items are lined up correctly: •...
  • Page 28 Part Two | Out of Box Assembly Task 2 - Installing the Wheels (continued) 1. Remove the piece of foam covering the bottom of the machine. Foam 1. Identify which wheel assembly is for the front and which is for the back. Front Wheel Assembly: Back Wheel Assembly: •...
  • Page 29 Part Two | Out of Box Assembly Task 2 - Installing the Wheels (continued) 1. Attach the back wheel assembly to the bottom of the machine with the two M6 x 35 SBHCS and the 4 mm Allen wrench. Make sure the holes in the back of the wheel assembly are facing towards the back.
  • Page 30 Part Two | Out of Box Assembly Task 2 - Installing the Wheels (continued) 1. Roll the machine up and down the bottom carriage tracks several times so that the machine can settle and ride smoothly. Use the 4 mm Allen wrench to re-tighten the wheel assembly set screws you loosened earlier. Set Screws Congratulations! You have completed Part Two of this manual.

  • Page 31: Part Three

    Part Three | Out of Box Assembly Part Three Before completing the tasks in Part Three of your machine instructions, please complete Part Two in your QuiltMotion manual (if setting up QuiltMotion at this time), and then part Two of your frame manual.

  • Page 32: Task 3 - Installing The Handlebars

    Part Three | Out of Box Assembly Task 3 - Installing the Handlebars Parts & Tools Needed: Handlebar T-handle Allen Assembly Wrench 4 mm Instructions Take the following steps to install and adjust the handlebars: 1. With the 4 mm T-handle Allen wrench, 1.
  • Page 33 Part Three | Out of Box Assembly Task 3 - Installing the Handlebars (continued) 1. Close and hold the clamp, and loosely screw 2. Twist the controls vertically until they are in the clamp screw. comfortable to hold and operate. Clamp Screw 1.
  • Page 34 Part Three | Out of Box Assembly Task 3 - Installing the Handlebars (continued) 1. Plug the handlebar cables into the ports on both sides just above the hopping foot.

  • Page 35: Task 4 - Connecting The Display

    Part Three | Out of Box Assembly Task 4 - Connecting the Display Parts & Tools Needed: SBHCS Screw T-handle Allen Display Cable 7-Inch Touch Display M5 x 16 mm (x2) Wrench 3 mm Display Box Display Box Display Box Instructions Take the following steps to install the display.
  • Page 36 Part Three | Out of Box Assembly Task 4 - Connecting the Display (continued) 1. Run the cable through the cable guide behind the display and then plug the other end into the machine. Cable Guide...

  • Page 37: Task 5 - Attaching The Thread Stand

    Part Three | Out of Box Assembly Task 5 - Attaching the Thread Stand Parts & Tools Needed: SBHCS Screw SBHCS Screw T-handle Allen Thread Stand Assembly M4 x 12 mm (x3) M4 x 20 mm (x1) Wrench 2.5 mm Thread Stand Thread Stand Packaging Level 2...

  • Page 38: Task 6 - Installing The Upper Encoder

    Part Three | Out of Box Assembly Task 6 - Installing the Upper Encoder Parts & Tools Needed: Upper Encoder T-handle Allen T-handle Allen (silver spring) Wrench 4 mm Wrench 2.5 mm Encoder Box Instructions The encoders monitor the position of the machine on the frame, allowing for regulated stitching. The upper encoder is installed on the outward-facing, left-rear wheel of the machine.
  • Page 39 Part Three | Out of Box Assembly Task 6 - Installing the Upper Encoder (continued) 1. Slide the wheel onto the upper encoder 1. Turn the encoder lock collar (shown screw so that the wheel hub faces away in blue) to point up and tighten the lock collar screw with the 2.5 mm Allen from the encoder.

  • Page 40: Task 7 - Turning The Machine On/Off

    Part Three | Out of Box Assembly Task 7 - Turning the Machine On/Off Parts & Tools Needed: Power Cord Instructions The power cable port and power switch are located on the back of the machine. To power on the machine, take the following steps: 1.

  • Page 41: Preparing To Quilt

    Part Three | Preparing to Quilt Preparing to Quilt This section of the manual covers winding the bobbin, loading the bobbin case, and threading the machine. Task 8 - Winding a Bobbin .................page 27 Task 9 - Loading the Bobbin Case ..............page 30 Task 10 - Threading the Machine ...............page 32...

  • Page 42: Task 8 - Winding A Bobbin

    Part Three | Preparing to Quilt Task 8 - Winding a Bobbin Parts & Tools Needed: Bobbin (Class M) Box 1 Instructions Your machine comes with two bobbins pre-wound with 50 weight polyester Finesse thread. An empty M-class bobbin has also been provided. It’s important to choose bobbin thread that is similar in type and quality as the top thread.
  • Page 43 Part Three | Preparing to Quilt Task 8 - Winding a Bobbin (continued) 1. Run the thread through the thread mast 1. Wrap the thread clockwise around the empty guide loop directly above the thread cone. bobbin. Press start when ready. Guide Loop Thread Mast Start Button...
  • Page 44 Part Three | Preparing to Quilt Task 8 - Winding a Bobbin (continued) Adjust Fill Levels The bobbin winder can be adjusted to fill a bobbin to different levels if desired. 1. To adjust the bobbin winder, loosen the M5 x 16 mm SBHCS with the 3 mm Allen wrench. SBHCS M5 x 16 mm Slide the bobbin winder until the guide line underneath the bobbin is positioned where you...

  • Page 45: Task 9 - Loading The Bobbin Case

    Part Three | Preparing to Quilt Task 9 - Loading the Bobbin Case Take the following steps to insert the wound bobbin into the bobbin case and place it in the machine: 4. Place the wound bobbin into the bobbin 1.
  • Page 46 Task 9 - Loading the Bobbin Case (continued) 6. Test the tension of the bobbin case every time bobbin thread is changed; bobbin tension is the foundation for correct thread tension. a. Place the bobbin case flat on its side, on your palm. b.

  • Page 47: Task 10 - Threading The Machine

    Task 10 - Threading the Machine Before threading the machine, make sure you’ve selected quality thread for your project. Choosing the right thread for the machine can prevent the thread from breaking or tangling up under the needle plate. For more information on choosing thread, see page 97. Note the following: •...
  • Page 48 Task 10 - Threading the Machine (continued) The following diagram outlines the path the thread (shown in blue) must take through the machine. 1. Thread Stand 2. Thread Mast Guide Loop 3. Small Thread Tensioner 4. Large Thread Tensioner 5. Check Spring 6.
  • Page 49 Task 10 - Threading the Machine (continued) 1. Rotate the hand wheel at the rear of the 1. Pull the thread straight up, through the thread mast guide loop above the thread machine to raise the needle to the top position stand.
  • Page 50 Task 10 - Threading the Machine (continued) 1. Wrap the thread over the check spring. Pull the thread through the hole in the take- up lever. Take-up Lever Then pass the thread down through the bottom thread guide on the way to the needle.
  • Page 51 Task 10 - Threading the Machine (continued) 1. Now pass the thread through the front of the needle bar eyelet, located above the needle. Thread the eye of the needle from front to back. Needle Bar Eyelet Eye of the Needle 1.
  • Page 52 Part Three | Preparing to Quilt Congratulations! You have completed Part Three of this manual. If you are assembling a new frame, turn to Part Three of your frame manual. If your frame manual is not broken into parts, follow the manual’s directions to: •...

  • Page 53: Part Four

    Part Four | Preparing to Quilt Part Four If your frame isn’t fully assembled at this time, it is recommended to complete Part Three in your frame manual, Part Three in your QuiltMotion manual (optional), and Part Four of your frame manual before you continue.

  • Page 54: Quilting

    Part Four | Quilting Quilting This section of the manual covers how to use the handlebar controls, the different quilting modes, and tools on the display. Choosing Machine Settings ................page 40 Using the Handlebar Controls ................page 42 Using Precise Quilting Mode ................page 43 Using Cruise Quilting Mode ................

  • Page 55: Choosing Machine Settings

    Part Four | Quilting Choosing Machine Settings To customize the settings for the handlebar controls, screen buttons, or warning icons, take the following steps: 1. Press the menu icon in the top right corner of the screen and select Settings. The Settings menu opens.
  • Page 56 Part Four | Quilting Choosing Machine Settings (continued) 2. Choose desired settings: • Screen Brightness: Use the sliding button to adjust the brightness of the display. • Needle Area Brightness: Use the sliding button to adjust the brightness of the lamp over the needle area.

  • Page 57: Using The Handlebar Controls

    Part Four | Quilting Using the Handlebar Controls When first powered up, the machine is in regulated precise quilting mode (see page 43) and can start quilting right away. Please take a moment to review the handlebar controls. These controls are used when quilting.

  • Page 58: Using Precise Quilting Mode

    Part Four | Quilting Using Precise Quilting Mode The machine defaults to precise quilting mode when turned on. In this regulated quilting mode, you select the stitch length you want and the machine will adjust to help make more consistent stitches as you move the machine faster or slower or change direction.
  • Page 59 Part Four | Quilting Using Precise Quilting Mode (continued) 1. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your fi rst stitch. •...

  • Page 60: Using Cruise Quilting Mode

    Part Four | Quilting Using Cruise Quilting Mode Cruise mode is another regulated mode. You select the stitch length you want and the machine will adjust to help make more consistent stitches as you move the machine faster or slower or change direction.
  • Page 61 Part Four | Quilting Using Cruise Quilting Mode (continued) 1. When stitching is inactive, press the single stitch button or the needle up/down button on the display to make single stitches. This can also be done with the needle button on the right handle, depending on settings.

  • Page 62: Using Manual Quilting Mode

    Part Four | Quilting Using Manual Quilting Mode In this quilting mode, the machine produces stitches at a certain speed. It’s up to the quilter to move the machine the distance needed to get the desired stitch length. This mode is useful for small, continuous patterns.
  • Page 63 Part Four | Quilting Using Manual Quilting Mode (continued) 1. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your fi rst stitch. •...

  • Page 64: Using Baste Quilting Mode

    Part Four | Quilting Using Baste Quilting Mode Use baste mode to create loose, temporary stitches around the edge of your quilt top to hold layers of fabric together while quilting. To switch to baste quilting mode, press the select quilting mode button and select Baste. Select Quilting Jog Needle Mode...
  • Page 65 Part Four | Quilting Using Baste Quilting Mode (continued) 1. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or farther from the fabric in small increments to help place your fi rst stitch. •...

  • Page 66: Using The Bobbin Estimator Tool

    Part Four | Quilting Using the Bobbin Estimator Tool The bobbin estimator calculates the likely amount of thread remaining on the bobbin. To achieve the closest estimate, information must be accurately entered into the Bobbin Estimator screen. Take the following steps to use the bobbin estimator tool: To access the bobbin estimator tool, tap on the Toolbox at the bottom of any quilting mode screen and select the bobbin estimator.
  • Page 67 Part Four | Quilting Using the Bobbin Estimator Tool (continued) Turn on the bobbin estimator with the switch When the bobbin thread is used up, you on underneath the bobbin image. When on, can either delete the record of the bobbin any stitches the machine makes will subtract or reset it to be used again.

  • Page 68: Using The Edge Warning

    Part Four | Quilting Using the Edge Warning The edge warning alert system helps you stay within a “safe area” of your quilt by notifying you when you approach the edge of a set boundary. This will help prevent the machine from hitting the rails of the frame, but you can also set boundaries around a particular block or section of the quilt.
  • Page 69 Part Four | Quilting Using the Edge Warning (continued) Move your machine so that your needle is at the bottom right corner of the area you want to mark as your safe area. Press the set button. After marking your boundaries, set the machine to notify you when your needle is within 1/2 inch or 1 inch of any of those boundaries.
  • Page 70 Part Four | Quilting Using the Edge Warning (continued) Whenever you approach or cross the boundaries while quilting, an alarm will sound, a red LED light will shine on the needle area, and the edge warning symbol on the left side of the main quilting screen will turn red.

  • Page 71: Adjusting Thread Tension

    Part Four | Quilting Adjusting Thread Tension Proper thread tension prevents unwanted puckering, poorly-formed stitches, and malfunctions that can damage the fabric. Test your thread tension on extra materials before sewing on a project. Tip: Bottom thread tension is the foundation for proper thread tension, and should be set fi rst before setting top tension.
  • Page 72 Part Four | Quilting Adjusting Thread Tension (continued) 1. Slowly increase the tension while stitching into scrap material. When the thread tension is balanced, the top and bottom thread will knot in the middle of the fabric layers. Bottom thread is Too Much Top pulled to the top Tension...
  • Page 73 Part Four | Quilting Adjusting Thread Tension (continued) • If the bobbin (bottom) thread is pulled through the top layer of fabric, there is too much top tension. Loosen the tension by turning the large thread tensioner knob toward the setting “1.”...

  • Page 74: Taking Measurements

    Part Four | Quilting Taking Measurements Your machine can be used to take measurements across the surface of your quilt. To access the measure tool, tap on the Toolbox at the bottom of any quilting mode screen and select Measure. Select whether you want to measure using inches or centimeters.
  • Page 75 Part Four | Quilting Taking Measurements (continued) Move the machine so that the needle is at the end point of your measurement. You can click the Hold button to keep the measurements on screen even if you move your machine. Measures the actual distance from the origin to the end point.

  • Page 76: Making Calculations

    Part Four | Quilting Making Calculations Your machine can be used to make quick calculations. To access the calculator, tap on the Toolbox at the bottom of any quilting mode screen and select Calculator. Use the calculator to add, subtract, multiply, divide, and fi nd percentages. To return to the main quilting screen, press the X in the top right corner or press anywhere outside of the calculator screen.

  • Page 77: Tracking Stitch Count And Run Time

    Part Four | Quilting Tracking Stitch Count and Run Time You can track the stitch count and run time of both your current project and the lifetime of the machine in the project tool. To access the project tool, tap on the Toolbox at the bottom of any quilting mode screen and select Project.

  • Page 78: Getting Started

    Part Four | Quilting Getting Started Parts & Tools Needed: Washable Fabric Scissors Marker/chalk (not (not included) included) Instructions With the machine fully assembled, you are ready to begin quilting. Practice on spare fabric to become familiar with the machine’s settings and movements so you can start your projects with confi dence. It is normal to make mistakes, so don’t get discouraged if your stitches don’t look perfect right away.
  • Page 79 Part Four | Quilting Getting Started (continued) Jane Doe While still tightly holding the top thread, Begin stitching. Be sure to start your pattern move the machine several inches to the side. as close as possible to the start point where Your top thread should pull a loop of bobbin you pulled out the bobbin thread.
  • Page 80 Part Four | Quilting Getting Started (continued) Complete the pattern by making a tie-off Make a single stitch over the tie-off . stitch. Use the single stitch button to make a few small stitches very close together. To pull up the bobbin thread after making a Hold the loop and move the machine tie-off , take the following steps: away from the tie-off again.
  • Page 81 Congratulations! Now that you have practiced and gotten used to the basic settings and movements of your machine, you are ready to begin your quilting journey. Good luck, and thank you again for choosing The Grace Company to help with your quilting needs.

  • Page 82: Maintaining The Machine

    Part Four | Maintaining the Machine Maintaining the Machine Keep your machine performing at its peak by practicing good machine maintenance habits. This section of the manual covers oiling the machine, changing the needle, adjusting the hopping foot, reinstalling the needle plate, and reinstalling the anti-backlash spring. Preparing the Oil Bottle ...................page 68 Oiling and Cleaning ..................page 69 Changing the Needle ..................page 73...

  • Page 83: Preparing The Oil Bottle

    Part Four | Maintaining the Machine Preparing the Oil Bottle Parts & Tools Needed: 3. Peel the safety foil off the opening of the oil bottle. Oil Bottle Scissors Power Cord/Oil Bottle (Not included) Instructions Take the following steps to prepare the oil bottle for use in oiling the machine.

  • Page 84: Oiling And Cleaning

    Part Four | Maintaining the Machine Oiling and Cleaning Parts & Tools Needed: Oil Bottle Lint Brush • Compressed Air Can (optional; not included) Tools Box Instructions Oil and Clean: • At the start of a new project Machine • After 20 hours of use •...
  • Page 85 Part Four | Maintaining the Machine Oiling and Cleaning (continued) 7. In and around the hook assembly, clear 1. Clear debris from the spring and discs of the small thread tensioner. away any lint, cloth, and thread remnants. Hook Assembly Small Thread Tensioner 2.
  • Page 86 Part Four | Maintaining the Machine Oiling and Cleaning (continued) 1. Pull on the sides of the front cover of the machine to open the cover and access the needle bar and presser bar. Needle Bar Presser Bar 1. Place 1-2 drops of oil at the bottom of the needle bar and presser bar where they meet the bushing block.
  • Page 87 Part Four | Maintaining the Machine Oiling and Cleaning (continued) 1. Reload the bobbin case and return it to the machine (for detailed instructions on tensioning the bobbin case, see page 30). 1. Regularly wipe down the needle bar and presser bar to prevent the accumulation of oil that can stain your fabric.

  • Page 88: Changing The Needle

    Part Four | Maintaining the Machine Changing the Needle For information on selecting a needle, see “Choosing Your Needle” Parts & Tools Needed: on page 95. Needle Needle Magnet Flat-head Screwdriver Tools Box Tools Box Tools Box Instructions A broken, bent, or burred needle may break thread, damage fabric, or even damage the machine. Always check that the needle is in good condition before starting a new project, and replace the needle after eight hours of use.
  • Page 89 Part Four | Maintaining the Machine Changing the Needle (continued) 2. Hand-tighten the needle thumb screw. 1. Insert the new needle all the way into the needle bar. Check the needle bar sight Do not over-tighten if using the fl at-head hole above the thumb screw to make sure screwdriver.

  • Page 90: Adjusting The Hopping Foot

    Part Four | Maintaining the Machine Adjusting the Hopping Foot T-handle Allen Hopping Foot Wrench 3 mm Height Tool Tools Box Tools Box Height Adjustment When quilting with thick fabric or batting layers, the hopping foot may press down on the quilt too tightly and begin to drag.
  • Page 91 Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) Removal Instructions To remove the hopping foot for maintenance or to adjust the hopping foot angle, take the following steps: 1. Power off the machine. 2. Rotate the hand wheel to lift the needle from the inside of the hopping foot. Hand Wheel 1.
  • Page 92 Part Four | Maintaining the Machine Adjusting the Hopping Foot (continued) Installation Instructions To install the hopping foot on your quilting machine, please take the following steps: 1. Power off the machine. 2. Slide the hopping foot onto the hopping foot collar. Use the 3 mm Allen wrench and hopping foot screw to hold it in place, but do not tighten.

  • Page 93: Reinstalling The Needle Plate

    Part Four | Maintaining the Machine Reinstalling the Needle Plate Parts & Tools Needed: Flat-head Screwdriver Tools Box Removal Instructions To remove the needle plate from the quilting machine, take the following steps: 1. Power off the machine and raise the needle to the highest position using the hand wheel. Hand Wheel 2.
  • Page 94 Part Four | Maintaining the Machine Reinstalling the Needle Plate (continued) Installation Instructions To install the needle plate onto the quilting machine, take the following steps: 1. Power off the machine. Raise the needle to 3. Align the screw holes on the needle plate the highest position using the hand wheel.

  • Page 95: Reinstalling The Anti-Backlash Spring

    Part Four | Maintaining the Machine Reinstalling the Anti-Backlash Spring Parts & Tools Needed: Flat-head Screwdriver Tools Box Instructions Take the following steps to reinstall or replace the anti-backlash spring in the bobbin case if it has fallen out: Lay the bobbin case face-down so that the opening is facing up. Position the anti-backlash spring so that the center section is raised above the edge of the spring.
  • Page 96 Part Four | Maintaining the Machine Reinstalling the Anti-Backlash Spring (continued) Place the spring inside the bobbin at an angle and press the tabs that are closer together into their slot on the side. Tabs Slot Press the other side of the spring down and insert the other tabs on the other side. Use the small flat-head screwdriver to make sure all four tabs are fully secured.

  • Page 97: Repairs And Diagnostics

    Part Four | Repairs and Diagnostics Repairs and Diagnostics The instructions in this section should only be taken at the direction of a Grace Company support technician. If you are experiencing problems with your machine, please contact our technical support team: •...

  • Page 98: Updating The Software

    Part Four | Repairs and Diagnostics Updating the Software The fi rmware versions for the machine motor and the touch display are found by pressing “System Info” from the bottom of the Settings menu (see page 40). Display Version #.#.# Machine #X## Date of Machine...

  • Page 99: Replacing The Encoder Spring

    Part Four | Repairs and Diagnostics Replacing the Encoder Spring Please speak to a Grace Company support technician before Parts & Tools Needed: attempting these instructions. T-handle Allen T-handle Allen Upper Encoder Lower Encoder Wrench 2.5 mm Wrench 4 mm...
  • Page 100 Part Four | Repairs and Diagnostics Replacing the Encoder Spring (continued) 1. Remove the plastic stop, wheel spacer, washer, broken encoder spring, and shoulder spacer from the encoder. Plastic Shoulder Stop Spacer Wheel Spacer Encoder Washer Spring 2. Pull on the lock collar to remove it from the 4.
  • Page 101 Part Four | Repairs and Diagnostics Replacing the Encoder Spring (continued) Adjust the screw and lock collar so the head 1. Complete the assembly instructions for the of the screw slides in between the lock collar. encoder you repaired. For the upper encoder (silver spring) assembly instructions, see page 23.

  • Page 102: Reinstalling The Hook Holder

    Removal Instructions The hook holder keeps the hook assembly in place. The following procedure should only be attempted if determined necessary by a Grace Company support technician. If done incorrectly, major machine problems can result. 1. Power off the machine and raise the needle 2.
  • Page 103 Part Four | Repairs and Diagnostics Reinstalling the Hook Holder (continued) Installation Instructions 3. Turn the inside part of the hook assembly 1. Power off the machine and raise the needle to the highest position using the hand (shown in blue) so that the positioning wheel.
  • Page 104 Part Four | Repairs and Diagnostics Reinstalling the Hook Holder (continued) Align the hook holder with the inside edge of the positioning guide, as shown below. Tighten the hook holder screw to fasten the 1. Reinstall the needle plate by following the hook holder in place.

  • Page 105: Timing The Machine

    Timing your machine aligns the needle and hook assembly so that they are in the correct places during the creation of a stitch. Improper timing can result in damage to the machine and needle, or make sewing impossible. Please consult with a Grace Company support technician before attempting to adjust the timing on your machine.
  • Page 106 Part Four | Repairs and Diagnostics Timing the Machine (continued) 5. As each of the 3 set screws aligns with the 8. Stop raising the needle once the eye is about level with the hook (shown in blue). Do not cut-out, loosen them with the 2 mm Allen wrench.
  • Page 107 Part Four | Repairs and Diagnostics Timing the Machine (continued) Position the tip of the hook (shown in blue) in the middle of the back of the needle (shown in dark gray). This is easier to see from the back of the machine. Pull the hook assembly toward the front of the machine until the hook is as close to the needle as possible without touching Use the 2 mm Allen wrench to tighten one of the three set screws through the timing cut-out...
  • Page 108 Part Four | Repairs and Diagnostics Timing the Machine (continued) Turn the timing spacer tool until the flat side is facing up and then remove it from the machine. Turn the hand wheel a full rotation to listen for clicking noises and to ensure the needle does not bend or hit the hook.

  • Page 109: Appendix

    Part Four | Appendix Appendix This section of this manual covers additional information on quilting with your machine. Choosing Your Needle ..................page 95 Choosing your Thread ..................page 97 Choosing Your Fabric and Batting ..............page 100 Troubleshooting Guide ..................page 101 Index ........................

  • Page 110: Choosing Your Needle

    Part Four | Appendix Choosing Your Needle Using the wrong type of needle, or using a needle that is bent, broken, or blunt, can damage the fabric, the machine, and needle. For best results: • Use the recommended needle style for your machine (see below). •...
  • Page 111 Part Four | Appendix Choosing your Needle (continued) Needle Diagram Needle Side View Needle Front View Shank Shaft Groove Scarf Point • Shank: Where the needle bar grasps the needle. • Shaft: The long, narrow part of the needle. Needle size is based upon the diameter of the needle shaft.

  • Page 112: Choosing Your Thread

    Part Four | Appendix Choosing Your Thread Choosing the best thread for your project is just as important as choosing the correct needle. Good thread is strong and can pass the “Yank Test” (see “Task 10 - Threading the Machine” on page 32). It holds its color well over time (colorfastness), and uses long fibers (extra-long staple) that resist pilling or creating lint.
  • Page 113 Part Four | Appendix Choosing your Thread (continued) Thread Size The thickness of the thread is called the weight (wt.). This number is usually stamped on the edge of the top or bottom of the thread cone. Notice that as the thread becomes heavier and thicker, the weight decreases: •...
  • Page 114 Part Four | Appendix Choosing your Thread (continued) Our Recommended Thread Finesse thread is specially-designed for quilting by the Grace Company. It can be used with domestic (sewing) and quilting machines, and comes in 60 colors. • 100% Polyester, 3-ply thread •...

  • Page 115: Choosing Your Fabric And Batting

    Part Four | Appendix Choosing Your Fabric and Batting Fabric Some fabrics are not recommended for use with the quilting machine. Thick fabrics, such as denim or leather, have a lot of resistance that can bend or snap a needle, and misalign or break internal machinery.

  • Page 116: Troubleshooting Guide

    (page 25). Machine is not turned on Check power button is pressed down on right side (page 25). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Stitches are skipped. Damaged needle Check needle (page 73).
  • Page 117 Needle plate is rubbing needle Check that needle plate is cen- tered and does not hit needle (page 78). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Machine is running loud. Machine and/or hook assembly...

  • Page 118: Index

    Part Four | Appendix Index Symbols fabric ............100 features ............iv 2.5 mm T-handle Allen wrench .... 5, 23, 84 Finesse thread ..........99 2 mm T-handle Allen wrench ......90 flat-head screwdriver ......78, 80, 3 mm T-handle Allen wrench ....75, 87 87, 90 4 mm T-handle Allen wrench ....
  • Page 119 Part Four | Appendix Index (continued) oil bottle ..........68, 69 units ............41 overspeed light ..........41 USB connector port ........vii overspeed sound .......... 41 warning light ..........41 parts ............. x wheel assemblies ......... 11 parts of machine ..........v winding a bobbin ..........
  • Page 120 Information on the disposal for Waste Electrical & Electronic Equipment (WEEE): This symbol on the products and accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper disposal for treatment, recovery and recycling, please take these products to designated collection points where they will be accepted on a free-of-charge basis.
  • Page 122 The Grace Company Phone: 1-800-264-0644 www.graceframe.com...

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