More troubleshooting
Refer to the User's Guide if you experience any problems not covered in this section:
Error messages
Use this section to understand printer software error messages on your computer screen.
Paper Jam message
Your printer has a paper jam. To clear a paper jam:
Press Power to turn the printer off.
1
Pull slowly and firmly on the paper to remove it.
2
Press Power to turn the printer back on.
3
If you cannot reach the paper because it is too far into the printer:
Open the front cover, and then pull the paper out.
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2 2
Tr ou bl eshoo t i ng
Message:
Paper Jam
Printer Cover Open
Ink Low
Paper Out
Cartridge Error
Other messages
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